Total 862 hr associate job vacancies in Customer Service category

The CMS Support Associate will be part of our Client Services team within the Global Contact Center organization and will be responsible for supporting financial institutions and partners with cross-border payments. As a CMS Support Associate, you will be working with external clients and banks along with internal Technical Account Managers, Compliance, Treasury, Product and Technical teams regarding issue management and support for Money Movement.

The Associate will be a subject matter expert across the Commercial and Money Movement Solutions landscape and all VCS products and services deployed in the region. This includes B2B payments, expense management, travel solutions, compliance, and data solution products. The candidate will need to understand all related integration to these commercial products and platforms.  

Specific Responsibilities will include:

• Provide service to clients via phone calls and online support cases that are advanced and escalated (Level 2 support)

• Proactively identify and solve complex problems that impact the management, relationship, and direction of the business

• Represent the voice of the client to internal stakeholder organizations through accurate business requirements and ongoing advocacy. Ensure team advocates for client needs with internal stakeholder organizations 

• Investigate and research issues, gather additional information as needed, to successfully resolve or re-route the issue. Determine which issues need escalation or routing to other internal teams

• Identify file formats and connection errors (APIs, STFP, JSON, SWIFT- PACS, MT, ISO, Etc.) to determine if sufficient information is provided for issue resolution

• Build strong customer relationships with the ability to simplify complex problems to support business and clients’ needs

• Partner across teams and departments for process improvement initiatives

• Assist/train clients to address questions that may come up regarding the funds movement

• Comfortable with global banking protocols, i.e. account numbers, IBAN, CLABE, SWIFT BIC ET. To provide clients with help regarding these types of questions. Ability to validate the client has provided right information per Visa rules to initiate wire transfers efficiently

• Perform all related duties and special projects as assigned

• Participate in all required training sessions for compliance (OFAC, AML, etc.)

• Shift scheduling will be determined upon filling positions, with 24 by 7 operating hours

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

Office Indoor Customer Service
 
Working days: Mon to Fri 8.30am-5.30pm, Alternate Sat 8.30am-12.30pm
Salary: Basic $2200 to $2600
Address: Joo Koon

Requirements

• At least diploma

Job scope

• Answer call
• Issue sales order
• Reply email
• Prepare quotation

Interested applicants, WA your resume to +65 9136 9792 or email your resume to supreme.yentan@gmail.com.

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279

Telemarketer
Salary : $2500 - $3000
Working Days : 5 Days (off on 1 weekday & 1 weekend)
Working Hours: Weekday - 9.30am - 6.30am / 10.30am - 7.30pm | Weekend 10am to 3pm
Working Location: Jurong East

Job Responsibilities

• Make outbound calls
• Introduce and explain our products in a clear and professional manner
• Identify business needs and qualify leads
• Schedule appointments to follow up
• Update call logs, feedback, and follow-up actions

Job requirements

• Experience in telemarketing  / call centre field

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Student Care Teacher
Salary: $2000 - $3000
Working Days: Monday - Friday
Working Hours: 1pm - 7pm / 10am - 7pm
Working Location: near Farrer Park MRT

Job Description

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre
• Guide primary school children (primary 1 to 6) to ensure completion of daily homework
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Responsible for the development and execution of school holiday programmes (inclusive of lesson plans) and learning journeys
• To assist other trainers in implementing the program for their classes should the need arises
• Maintain and build relationships with children and parents. Daily and prompt responses to parents on the app and weekly updates of children (Academics, social and emotional development) on the app
• Conduct centre’s enrichment programmes
• Ensure safety and timely transfer of students from school to student centre
• Ensure safety of children within the premises
• Any other ad-hoc duties as delegated by Centre Manager / Centre Director

Job Requirement

• A Level or Diploma certificate
• With teaching experience for primary school subjects is a plus

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Centre Manager

• Salary: $3500 - $4000

• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm

• Location: Novena, Bukit Panjang and Tampines

Interested applicants can also send your resume to (Liwenpoh741#gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 9735 4019 for more Centre Manager role

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents

• Share the vision and recommend suitable coding programs for students

• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement

• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them

• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received

• Work with the teaching team to assess the students and follow up with parents for conversion

• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research

• Ensure that all customer information is properly documented and updated in our CRM system

• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

POH LI WEN REG NO: R25136683

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

Role:
Centre Manager (Technology Education Courses / Up to $4000)

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Centre Manager

• Salary: $3500 - $4000

• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm

• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents

• Share the vision and recommend suitable coding programs for students

• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement

• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them

• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received

• Work with the teaching team to assess the students and follow up with parents for conversion

• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research

• Ensure that all customer information is properly documented and updated in our CRM system

• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

Customer Service Executive
Salary: $2,500 - $3,200
Working Days: 5 Days (Rotating)
Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public Holidays 12pm - 5pm
Working Location: Jurong East / Yishun / Tampines / Hougang

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents  and onboarding procedures
• Enhance relationships with customers to customise loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organisation by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Requirement

• At least 1 year of experience in customer service 

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Centre Manager

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Management Trainee (Service, Western Cuisine) 

• Work days: 5/6 days (TBC during interview), Tue to Sun, 1130am - 1030pm (2 hr break)
• Location: Tanjong Pagar / Tanglin
• Salary: $ 3,000 - 3,700 + Incentives + VB
  Min. 1 years relevant experience

Interested applicants can also send your resume to (Liwenpoh741#gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 9735 4019 for more Management Trainee role

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

POH LI WEN REG NO: R25136683

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

Social Worker

Salary: $3500 - $4500
Working Days: Mon – Fri (40hrs/week, center operations hours from 8am to 6pm)
Working Location: Clementi / Telok Blangah

Responsibilities:

• Review applications from AIC. Interview client’s and caregivers during enrolment into our programme/Home. Conducting Biopsychosocial assessment to assessing the strength and resilience of the client, families, and social support systems.
• Build rapport with residents/clients and their families. Maintain constant communication with clients while addressing their concerns and goals and helping them keep positive attitudes and educating the family members on the physical and psychosocial needs of the clients and ways they can access internal and external resources.
• Provide casework management for our clients and coordination with external agencies such as hospitals and polyclinic for clients who require financial assistance for their medical appointments.
• Develop and implement individual care plans (ICP) for clients and provide therapeutic support as needed. – working with other multidisciplinary team (MDT) members.
• Execute the ICP and monitor progress. Develop and implement programmes and activities through a planned/structured manner that is aligned to company’s values to meet the clients care needs.
• Coordinate with PT and OT departments to assist in helping clients feel comfortable and confident.
• Put up 6th monthly ICP review reports and monthly review records for clients.
• Evaluate existing, new and prospective clients based on their needs, desires and limitations.
• Update clients’ particulars and social report/review. Conduct casework evaluation, maintain case notes/documents.
• Person centred counselling for clients and/or families - counselling clients who suffer from poor mental health states and coping and adjustment difficulties in their transition.
• Risk assessment - assessing risk of self-harm and to others 
• Financial assessment and fund management and prepare periodic reports as required - identifying and referring cases for financial assistance (e.g. generate Means Test Subsidy Change Rate Report from MOH for invoices printing/Changed Subsidy report, IHDC Master
• Any other additional tasks assigned by the Management.

Requirements:

• Degree in Social Work
•  1 - 2 years’ social work experience
• With social work experience in residential setting for the elderly is an advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Senior Field Service Engineer 

• Working Location: 609935 (Jurong East)
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range (Senior) : SGD 5,500 to SGD 7,500 monthly, 13th month, SGD 250 transport allowance

Basic Functions
We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

• Standby support and emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

• Salary Range: $2,300 - $3,000 
• Working Days: 5 days, Monday to Friday
• Working Hours: 8.30am to 5.30pm
• Location: West – Jurong East / Toh Guan

Job Summary:
The Service Engineer is responsible for attending to equipment faults at customer premises, performing periodic maintenance, and ensuring timely completion of all site installation or rectification work. The role requires close coordination with customers, subcontractors, and internal teams to ensure work is completed according to schedule and quality standards.

Responsibilities:

• Attend to customer site visits for troubleshooting and rectification of equipment faults.
• Liaise with customers and subcontractors regarding add-on project activities.
• Monitor progress of work to ensure schedule and quality standards are met.
• Ensure timely delivery of all materials and equipment for site installation or maintenance.
• Carry out periodic maintenance and inspections of equipment.
• Prepare and maintain records of maintenance and service activities.
• Participate in standby duty roster as required.

Requirements:

• Possess a Degree/Diploma in Electrical and/or Electronics Engineering
• Possess a valid Class 3 driving license
• 2–3 years of hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc.