Total 675 contract manager job vacancies in Customer Service category

• Lead, coach, and support a team of student mentors to build their skills and confidence

• Provide regular guidance, feedback, and development opportunities to help the team grow

• Create a positive, collaborative, and accountable team culture

• Support mentors in creating a safe and engaging environment for students

• Guide the team in managing student behaviour and encouraging positive development

• Monitor student engagement and improve learning experiences and programme outcomes

• Oversee the daily operations of the centre and ensure programmes run smoothly

• Review and improve processes and systems to enhance efficiency and consistency

• Work closely with internal teams and stakeholders to implement initiatives and solve operational issues

• Manage reporting, documentation, and compliance requirements

• Build strong relationships with students, parents, staff, and external partners

• Act as the main point of contact for operational and programme-related matters

• Any other adhoc duties as assigned
  

Requirements:

• Diploma in Education/Psychology/Social Services or related fields

• Min 3 years related experience

• Experience in Student Care is an advantage

• Proficient in Microsoft Office applications

• Working Hours: Mon-Fri (10am - 7pm)

• Location: Ang Mo Kio

• Salary: up to $4500

• Able to start work immediate or on short notice
  

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey
EA Reg ID: R23114229
EA Licence No.:19C9603

Job Role: IT Support
Contract Duration: 12 months
Salary: up to $3340/month
Eligibility: Only Singaporeans

Responsibilities:

• Provide Level 1 support for users of the IT system/s, clarify and direct queries that require in-depth technical support to subject matter experts, track, and close queries in a timely manner.
• Provide assistance for User Account Management – guide users how to create / modify / delete user access.
• Provide assistance for User Account Review (UAR) – ensuring they conduct UAR on a timely manner.
• Provide basic onboarding of new division representatives for systems.
• Manage and coordinate with the system vendor for data requests
• Coordination of User Acceptance Testing prior to implementation of system enhancements/fixes.
• Support in other administrative duties which can include maintaining and updating of data.

Skills/Competency Required:

• Detail-oriented.
• People-oriented.
• Good problem-solving skills
• Able to process and structure large amounts of information.
• Good command of spoken and written English.
• Good excel skills

-HOW TO APPLY-
Apply via MyCareersFuture NOW!
**only qualified candidates are contacted**
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In Ref: SS – JO-28783
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

• Plan, coordinate, execute and manage the general cleaning process, monitoring cleaning logistics and supervising other cleaners.
• Perform Risk Assessment at site.
• Develop and maintain positive relationships with clients.
• Attend meetings with clients to understand needs and requirements.
• Review work orders to ensure that assignments are completed in a timely manner.
• Conduct regular on-the-job training to ensure team members' skills and service competencies are maintained.
• Study and review price quotes for the procurement of equipment, parts, services and labour for the projects.
• Assist to move equipment and products.
• Report to the Senior Operation Manager.
• Any other administrative / operation duties may be assigned on an ad-hoc basis.

Requirements:

• Candidate must possess at least Secondary School/GCE ‘N’ or ‘O’ Level/Professional Certificate/Nitec with at least 6 year(s) of working experience in the cleaning service industry preferred.
• Strong industry knowledge on commercial cleaning and disinfection.
• Prior experience in Risk Assessment.
• Self-motivated and able to manage multiple complex tasks in a fast-paced environment.
• A good team player and able to work independently.
• Excellent leadership skills with good initiative; able to analyse and think flexibly.
• Supervisory skills to manage cleaners
• Good interpersonal and communication skills are essential.
• Possess a class 3 driving license.
• Computer literacy – Email, Microsoft Excel, Zetta Solution System.

Other Information:

• 6 working days per week
• Salary: S$2,800 to $4,600 (Based on experience)
• Location: Multiple locations / island-wide Singapore

We regret to inform that only shortlisted candidates will be notified. Thank you.

• In charge of running the overall operations of student care centre, including programme planning, curriculum development and implementing health & safety procedures.
• Active network and relationship building with the parents and stakeholders.
• Staff supervision and mentoring.
• Evaluate and constantly improve the staff classroom management and teaching methods.
• Possess a passion to reach out to and empower children and a self-motivated team player with strong interpersonal and communication skills.
• In charge of yearly events and activities of the centre.

Job Scope:

• Handle enquiries to provide regular feedback to parents
• Oversee daily operations and enrolment
• Liaise with HQ and parents on centre matters
• Mentor and lead teachers to ensure programmes are carried out

Job Requirements:

• Able to teach Chinese is a plus.

• Related-work experience in teaching in Schools, Enrichment Centres or providing Private Tuition is preferred

• Team-oriented player

• Passionate in working with primary school children

• Possess excellent work ethics and integrity

• Conduct in-house programs and be the role model to the students for good habits and values.

• Ensure the well-being of the students in the centre.

• Implement effective classroom management and ensure that safety and security protocols are met at all times.

Customer Service Manager — CitiSpa

Customer Service Manager — CitiSpa

Jobscope:

- Toileting and showering duties

- Feeding of patients

Rate: $11/hr

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally

R25127272

Recruit Express Pte Ltd

EA License No. 99C4599

Key Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.

• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.

• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.

• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.

• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.

• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.

• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Required Skills & Competencies:

• Supervisory experience in airfreight import customer service and billing.

• Strong understanding of airfreight import processes, documentation, and customs requirements.

• Good problem-solving and decision-making skills, with the ability to support operational improvements.

• Effective communication and interpersonal skills to manage team and customer interactions.

• Ability to motivate staff and ensure consistent service quality.

• Previous hands-on experience using Cargowise system.
  

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref78@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Yan Jin Yi

EA Personnel Reg No: R26161495

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