Total 4 job vacancies by Raffles Hospital Pte Ltd

Statement of Purpose

You will manage and co-ordinate the referral and facilitate services for international and VIP patients. The aim is to provide highly customised concierge services to these esteemed patients and their families and ensure a comfortable and well co-ordinated visit or stay with us. He/she also provides excellent liaison service and facilitates services for the patients.

Key Responsibilities
- Assist in planning and implementing referral and facilitating services to increase flow of international patients
- Attend to international and other patients to facilitate arrangements and ensure that they have a comfortable and pleasant experience in Raffles Hospital
- Provide concierge services that are seamless, helpful and add value to patients and clients, and facilitates linkages through the care continuum
Maintain a database on international patients to facilitate personalised service and profiling of international patients
- Update concierge menu which consist of a suite of services available for the benefit of the patients
- Manage and handle medical evacuation referrals
- Submit regular reports and ad hoc reports as needed
- Handle general enquiries and respond to customer feedback
- Assist with induction and training of staff

Requirements

- Degree in any discipline with at least 2 years of relevant experience

- Possess excellent organisation and execution skills

- Passion for healthcare sector

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Provide nursing care in the different work areas of the medical centre.

• To assist doctors and attend to emergency calls whenever necessary.

• Perform patient assessment and clinical intervention in hospital.

• Perform nursing procedures and treatment to meet the general comfort and well-being of the patients.

• Competencies in clinical nursing skills and knowledge such as performing IV cannulation, venipuncture for blood sampling, IV administration of medical fluids, ECG monitoring and interpretation are preferred.

• Assist doctors and attend to emergency calls when necessary. Provide patient education and participate in patient rehabilitation, involving the patients’ family as necessary.

• Record and maintain proper accurate documentation of patient's progress and management rendered in the notes, medication records and charts'.

Job Requirements:

• Registered with the Singapore Nursing Board is a MUST.
• 5 / 6 days work week, 44 hours a week, 3 Rotating shifts (24 Hours Acute Critical Care)
• Candidate must possess at least a Diploma in Nursing
• Preferably at least 2 years of A&E working experience in SG hospital

Job Description

At Raffles Medical Group, you’ll be part of a team who is focused on delivering high quality healthcare experiences to our broad spectrum of clients. We strive for an environment where we inspire one another, encourage you to achieve your best, and importantly, share success together.

Your key responsibilities will include:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Liaise with medical teams and patients in making appointments across different medical specialties / clinics / inpatient within the Group
• Assist doctors and nurses in basic clinical tasks when required
• Collate laboratory and radiology results for doctor's review and follow up
• Perform daily billings and accurate transactions, including closing of accounts

Job requirements

• Minimum ‘O’ Level / NITEC / Diploma in any discipline with at least 1 – 2 years of working experience in clinic settings preferred
• Meticulous and organised, able to multi-task and work in teams
• Good customer service and front-line skills
• Able to work in a dynamic and fast paced environment
• Computer literate, ability to use MS Word, MS Excel and manage patient registration
• 5.5 days work week
• Candidates with no experience are welcomed to apply

Job Description

At Raffles Medical Group, you’ll be part of a team who is focused on delivering high quality healthcare experiences to our broad spectrum of clients. We strive for an environment where we inspire one another, encourage you to achieve your best, and importantly, share success together.

Your key responsibilities will include:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Liaise with medical teams and patients in making appointments across different medical specialties / clinics / inpatient within the Group
• Assist doctors and nurses in basic clinical tasks when required
• Collate laboratory and radiology results for doctor's review and follow up
• Perform daily billings and accurate transactions, including closing of accounts

Job requirements

• Minimum ‘O’ Level / NITEC / Diploma in any discipline with at least 1 – 2 years of working experience in clinic settings preferred
• Meticulous and organised, able to multi-task and work in teams
• Good customer service and front-line skills
• Able to work in a dynamic and fast paced environment
• Computer literate, ability to use MS Word, MS Excel and manage patient registration
• 5.5 days work week
• Candidates with no experience are welcomed to apply