Customer Support Team Lead
1 month ago
<日本語は英文の後に続きます。>Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,0.....
<日本語は英文の後に続きます。>
Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries.
We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios. Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry.
Join us in our mission to build engaging player communities and offer outstanding experiences!
- Social insurance (Health insurance, Pension, Unemployment, Worker’s accident compensation)
- Annual Leave
- Congratulation or Condolence leave
- Special Leave
- Employee Referral Program
- Language Program
- Numerous internal social events
- Casual dress and hairstyle
- No smoking in workspace (designated smoking room available)
Employee Assistance Program (professional consultation/mental health support program) - Relo Club Program (employee benefit program)
- Commuting Allowance (up to 30,000 yen per month, based on the number of days spent in the office)
- Telecommuting Allowance (Based on company regulations)
待遇・福利厚生
- 社会保険完備
- 有給休暇
- 慶弔休暇
- 特別休暇
- 社員紹介制度
- 語学プログラム (日本語/英語のレッスンサポート、資格取得サポート)
- 社内イベント多数 (お花見、BBQ、忘年会などオフラインでのイベントも多数
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