Total 9 Administrative / Clerical job vacancies in Penang

Responsibilities:

• • Answer phone calls and respond to reservation inquiries from various channels.
  • Provide accurate information on room availability, rates, promotions, and policies.
  • Process reservations, modify bookings, and ensure confirmation details are correctly communicated.
  • Assist in daily operational tasks related to reservations.
  • Follow up on reservation discrepancies and short-stay requests from the front desk.
  • Stay informed on hotel contract rates for travel agencies and corporate clients.
  • Check trace reports and resolve outstanding reservation matters.
  • Coordinate with the Reservations Manager, Assistant Reservations Manager, and Reservations Supervisor.
  • Ensure compliance with hotel booking procedures and policies.

Required Skills & Qualifications:

• • Proficiency in hotel reservation management software and MS Office applications.
  • Strong problem-solving skills to quickly address guest issues.
  • Availability to work variable shifts, including weekends and holidays.
  • Excellent customer service skills with the ability to remain calm under pressure.
  • Effective time management and organizational skills.
  • Attention to detail for accuracy in reservations, payment processing, and guest requests.

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Regular team activities
• Personal leave
• Open culture
• Personal development opportunities

Job Responsibilities 工作内容

• Handle Delivery Orders (DO) & invoices etc

处理送货单及发票

• Data entry and record keeping

数据输入与资料整理

• Communicate with customers

与客户沟通联系

• Provide customer service support

提供客户服务支持

• Monthly Inventory Reconciliation 库存核对

Requirements 任职要求

• Basic accounting knowledge preferred

具备基本会计知识优先

• Basic computer skills (Microsoft Office)

会基本电脑操作（如 Microsoft Office）

• Responsible, detail-oriented

做事细心、有责任感

• Able to communicate with customers

不怕与客户沟通

Perks & Benefits

• Regular team activities
• Personal leave
• Personal development opportunities

關於該職位

鴻寶工程建設有限公司誠聘才華洋溢、積極進取的實習生加入我們的工程造價、合約及人力資源部門。這是一個絕佳的機會，讓您在建築行業獲得寶貴的實務經驗，並在專案管理和業務運營的各個方面提陞技能。

作為實習生，你將接觸到充滿活力、快速節奏的工作環境，有機會為我們計畫的成功做出貢獻，同時向你感興趣領域的經驗豐富的專業人士學習。

機電實習工程師設計

• 負責使用 AutoCAD 軟體進行工程設計。
• 與工程團隊協作，滿足客戶需求。
• 負責在特殊情況下進行測量。
• 向專案工程師/專案經理/總經理提供有關暖通空調設計的必要資訊。
• 確保及時提供設計方案。
• 進行分析和測試，以確保設計符合規範。
• 參與設計評審並根據需要提供技術支援。
• 執行上級不時指示的其他相關工作。
• 負責與專案經理/專案主管合作，準備完整的投標書。
• 請確保按時提交完整的投標書。

機電工程實習生成本會計管理

• 根據客戶要求建立準確且有競爭力的報價，並與專案工程師 (PE) 聯絡，以確保滿足客戶需求。
• 定期查看並及時回覆客戶郵件，保持專業的溝通。
• 務必按時將所有報價發送給客戶。
• 及時向客戶提供最新的公關報價。
• 準備並彙總部門所需的每月報告。
• 維護一份最新的待處理客戶採購訂單 (PO) 清單。
• 負責支付專案或工程所需的CIDB稅費和合約印花稅。
• 根據上級指示，不時承擔其他相關工作。
• 一般行政工作包括文件歸檔、打字、檢查和協調合約/保函的蓋章。

QS實習生

• 協助編制專案成本估算和預算。
• 協助編制和評估招標文件。
• 進行現場考察，以監督進度並測量數量。
• 與團隊合作完成各項品質保證任務。

人力資源及行政實習生

• 協助招募和入職流程。
• 支持員工敬業度和發展計畫。
• 協助維護員工記錄和人力資源資料庫。
• 與人力資源團隊合作完成各種專案和任務。

我們正在尋找什麼

• 目前就讀於大學，攻讀工程造價、機電工程、工程、商業、金融或相關專業學位的學生
• 較強的分析與解決問題的能力
• 優秀的溝通和人際交往能力
• 能夠在團隊環境中有效運作。
• 對學習充滿熱情，並樂於接受新的挑戰。
• 能夠謹慎處理機密資訊。
• 熟練微軟辦公軟體，如Excel、Word和PowerPoint。
• 能夠用國語進行讀寫和口語交流，以便與講普通話的客戶進行有效溝通。
• 僅限居住在檳城島的實習生申請。

我們提供

在鴻寶工程建設有限公司，我們致力於為員工提供一個支持性和關懷性的工作環境，讓他們能夠茁壯成長。作為實習生，您將有機會：

• 獲得建築業的實務經驗
• 接受經驗豐富的專業人士的指導和幫助
• 夯實專案管理、合約管理和人力資源實務的基礎。

JOB RESPONSIBILITIES:

• Filling calibration process, data and prepare report as required.
• Cooperate with the technical department to serve customers.
• Monitor and control all customers order status such as delivery and any other requirement are met.
• Monitor document validity, review dates, and initiate updates when required.

JOB REQUIREMENT:

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma or Bachelor’s Degree in any discipline.
• Required language (s): English, Bahasa Malaysia.
• Competent in MS Excel, Outlook, Word.
• Working experience in the related field is an added advantage.
• Able to work in a team, independently and drive for continuous improvement.
• Fresh graduates are strongly encouraged to apply.

Why Join Us?

• Competitive salary package with opportunities for career growth.
• Fresh graduates are welcome – comprehensive training and guidance will be provided.
• Gain hands-on experience in technical administration, document control, and customer coordination.
• Work in a supportive and collaborative team environment.
• Develop valuable skills in documentation, calibration processes, reporting, and ERP/order management.
• Exposure to working with cross-functional departments and customers.
• Opportunities to learn and grow within a stable and expanding manufacturing company.

工作職責：

• 依要求填寫校準流程表、數據並準備報告。
• 與技術部門合作，為客戶提供服務。
• 監控和控制所有客戶訂單狀態，例如交貨情況以及其他任何要求是否已滿足。
• 監控文件有效期，審核日期，並在需要時發起更新。

工作要求：

• 候選人必須至少擁有專業證書、文憑、高級/高等/研究生文憑或任何專業的學士學位。
• 所需語言：英語、馬來語。
• 熟練使用微軟Excel、Outlook和Word。
• 具有相關領域的工作經驗者優先考慮。
• 能夠團隊合作，也能獨立工作，積極追求持續改善。
• 我們強烈鼓勵應屆畢業生申請。

為什麼要加入我們？

• 提供具競爭力的薪資待遇和職涯發展機會。
• 歡迎應屆畢業生－我們將提供全面的培訓和指導。
• 獲得技術管理、文件控制和客戶協調方面的實務經驗。
• 在互助協作的團隊環境中工作。
• 培養文件編制、校準流程、報告撰寫和 ERP/訂單管理方面的寶貴技能。
• 有機會與跨部門部門和客戶合作。
• 在穩定且不斷發展的製造企業中，您將有機會學習和成長。

主要職責

• 管理和協調招募流程，包括職位發布、履歷篩選、面試安排和新員工入職。
• 維護並確保員工記錄的準確性，遵守公司政策和法律要求。
• 管理員工福利、薪資（不包括司機薪資）和請假申請。
• 協調並執行員工入職、職前培訓和在職培訓計劃，以促進員工的無縫融入和發展。
• 協助確定培訓需求，並支援員工培訓和發展計畫的規劃、協調和評估。
• 實施並監督人力資源政策、程序和績效管理系統。
• 為管理人員和員工提供人力資源相關事宜的指導和支持，包括員工關係和衝突解決。
• 確保完全遵守勞動法、法規要求和公司規章制度。
• 產生與人力資源相關的報告、指標和見解，以用於決策和合規目的。
• 負責辦公室行政管理，包括庫存管理、辦公室維護協調以及確保良好的工作環境。
• 組織和協調公司活動、會議及其他員工參與活動。
• 作為人力資源和一般行政諮詢的主要聯絡人。

職位要求及資格

• 人力資源、工商管理或相關領域的文憑或學士學位。
• 至少 2-3 年人力資源和行政職能的工作經驗（應屆畢業生可考慮擔任初級職位）。
• 了解當地勞動法規及相關規定。
• 具備招募、薪資處理、員工關係和培訓協調方面的經驗。
• 對人力資源政策、流程和最佳實踐有深刻的理解。
• 精通微軟辦公室軟體和人力資源系統/SQL薪資軟體。
• 良好的溝通和人際交往能力。
• 具備較強的組織能力及時間管理能力，能夠同時處理多項任務。
• 高度誠信、保密和專業。
• 能夠獨立工作，也能作為團隊成員協作。

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

主要職責

• 管理和協調招募流程，包括職位發布、履歷篩選、面試安排和新員工入職。
• 維護並確保員工記錄的準確性，遵守公司政策和法律要求。
• 管理員工福利、薪資（不包括司機薪資）和請假申請。
• 協調並執行員工入職、入職培訓和在職培訓計劃，以促進員工的無縫融入和發展。
• 協助確定培訓需求，並支援員工培訓和發展計畫的規劃、協調和評估。
• 實施並監督人力資源政策、程序和績效管理系統。
• 為管理人員和員工提供人力資源相關事宜的指導和支持，包括員工關係和衝突解決。
• 確保完全遵守勞動法、法規要求和公司規章制度。
• 產生與人力資源相關的報告、指標和見解，以用於決策和合規目的。
• 負責辦公室行政管理，包括庫存管理、辦公室維護協調以及確保良好的工作環境。
• 組織和協調公司活動、會議及其他員工參與活動。
• 作為人力資源和一般行政諮詢的主要聯絡人。

職位要求及資格

• 人力資源、工商管理或相關領域的文憑或學士學位。
• 至少 2-3 年人力資源和行政職能的工作經驗（應屆畢業生可考慮擔任初級職位）。
• 了解當地勞動法規及相關規定。
• 具備招募、薪資處理、員工關係和培訓協調方面的經驗。
• 對人力資源政策、流程和最佳實踐有深刻的理解。
• 精通微軟辦公室軟體和人力資源系統/軟體。
• 良好的溝通和人際交往能力。
• 具備較強的組織能力及時間管理能力，能夠同時處理多項任務。
• 高度誠信、保密和專業。
• 能夠獨立工作，也能作為團隊成員協作。

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

Responsibilities:

• Organize office and assist associates in ways that optimize procedures.
• Sort and distribute communications in a timely manner.
• Create and update records ensuring accuracy and validity of information.
• Schedule and plan meetings and appointments.
• Monitor level of supplies and handle shortages.
• Resolve office-related malfunctions and respond to requests or issues.
• Coordinate with other departments to ensure compliance with established policies.
• Maintain trusting relationships with suppliers, customers and colleagues.
• Perform receptionist duties when needed.

Requirements:

• Proven experience as an back office assistant, office assistant, virtual assistant or in another relevant administrative role.
• Knowledge of ‘back-office’ computer systems (ERP software).
• Working knowledge of office equipment.
• Thorough understanding of office management procedures.
• Excellent organizational and time management skills.
• Analytical abilities and aptitude in problem-solving.
• Excellent written and verbal communication skills.
• Possess at least Diploma in Management or equivalent.

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Personal leave
• Paid training and development
• Remote work flexibility

About the role

Hong Poh Engineering Construction Sdn Bhd is seeking talented and driven individuals to join our team as interns in the Quantity Surveying, Contracts, and Human Resources departments. This is an excellent opportunity to gain valuable hands-on experience in the construction industry and develop your skills in various aspects of project management and business operations.

As an intern, you will be exposed to a dynamic and fast-paced work environment, where you will have the chance to contribute to the success of our projects, while learning from experienced professionals in your field of interest.

M&E Intern Engineer Design

• Responsible for Engineering Design by using AutoCAD software. 
• Collaborate with the engineering team to meet customer requirement. 
• Responsible to take measurement under special circumstances. 
• Provide necessary information to PE / PM/ GM regarding HVAC design. 
• Ensure the design provide on timely manner. 
• Conduct analysis and testing to ensure designs meet specifications. 
• Participate in design reviews and provide technical support as needed. 
• To undertake any other related jobs directed by the superior from time to time. 
• Responsible to work with PE/PM in preparation of complete tender submission. 
• Ensure complete tender submission on time.

M&E Intern Costing Admin 

• Create accurate and competitive quotations based on customer requirements, and liaise with the Project Engineer (PE) to ensure customer needs are met. 
• Regularly checking and promptly respond to customer emails, maintaining professional communication. 
• Ensure forward all quotation to customer on time. 
• Keep customers updated with the latest PR quotations promptly. 
• Prepare and compile necessary monthly reports for the department. 
• Maintain an up-to-date list of pending customer Purchase Orders (PO). 
• Handle payments for CIDB levies and contract stamping fees required for projects or jobs. 
• To undertake other related jobs from time to time as directed by the superior. 
• General admin works include filing, typing, checking and coordinate the stamping of contracts/ bonds.

QS Intern

• Assist in preparing cost estimates and budgets for projects.
• Support the preparation and evaluation of tender documents.
• Conduct site visits to monitor progress and measure quantities.
• Collaborate with the team on various QS tasks.

HR & Admin Intern

• Assist in the recruitment and onboarding process.
• Support employee engagement and development initiatives.
• Help maintain employee records and HR databases.
• Collaborate with the HR team on various projects and tasks.

What we're looking for

• Current university students pursuing a degree in Quantity Surveying, M&E, Engineering, Business, Finance or a related field
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a team environment
• Enthusiasm for learning and a willingness to take on new challenges
• Ability to handle confidential information with discretion.
• Proficiency in Microsoft Office applications, such as Excel, Word, and PowerPoint.
• Able to write, read and talk in Mandarin to effectively communicate with Mandarin-speaking clients.
• Open to those interns who stay in Penang Island.

What we offer

At Hong Poh Engineering Construction Sdn Bhd, we are committed to providing our employees with a supportive and nurturing environment, where they can thrive and grow. As an intern, you will have the opportunity to:

• Gain hands-on experience in the construction industry
• Receive mentorship and guidance from experienced professionals
• Develop a strong foundation in project management, contract administration, and HR practices