Oaks Port Stephens Pacific Blue Resort is looking for an experienced and driven General Manager to lead this established property located in Salamander Bay, Port Stephens.
As General Manager, you will take full responsibility for the hotel’s performance including profitability, guest satisfaction, team leadership, stakeholder engagement, and operational excellence. This highly visible and autonomous role requires hands-on leadership across all facets of the business. You’ll work closely with owners and corporate stakeholders to protect and grow the value of the asset, while delivering an exceptional guest experience and cultivating a high-performance team culture.
Key Responsibilities Include:
- Overseeing all daily operations of the property, ensuring high standards of presentation, service, and financial performance
- Developing and implementing strategic revenue plans for the business
- Managing and mentoring department heads including F&B, Housekeeping and Front Office.
- Building strong relationships with key stakeholders including Body Corporate, Strata Managers, and local business partners
- Ensuring full compliance with WHS, licensing, and caretaking obligations
- Identifying key areas for improvement across the business and developing strategic procedures for improvement
- Managing, leading, and motivating staff to ensure a high-performing team culture is maintained
