- Provide day-to-day HR operational support including HR documentation, record maintenance, document filing, and process coordination.
- Prepare and maintain accurate audit ready related HR operational reports and dashboards on a weekly, monthly, quarterly, and annual basis
- Ensure training and communication processes comply with internal policies and data privacy requirements.
- Administer HRD Corp-related processes including grant applications, levy utilisation tracking, claims submission, and maintenance of required supporting documents in line with applicable employer guidelines and schemes.
- Coordinate with training providers and internal stakeholders to ensure training programs meet claimability and documentation requirements under relevant HRD Corp processes and allowable cost requirements.
- Monitor deadlines for grant submissions, claim submissions, documentation updates, and follow-ups to minimise rejected or delayed claims.
- Maintain proper records of approved grants, claims status, levy balance/utilisation, and related correspondence.
- Serve as the point of contact for HRD Corp administrative matters and support internal audits or compliance checks related to training grants and levy-funded programs.
- Provide periodic updates to management on levy utilisation, claim status, approved training budgets, and opportunities to optimise available training support. HRD Corp positions levy-funded training as a way for employers to access training and development support and improve workforce capability.
- Identify opportunities to improve operational efficiency, employee experience, and communication effectiveness.
- Support additional HR operational projects/tasks as assigned.
