We are seeking a talented DevOps Engineer to join our team and play a key role in the ongoing development, maintenance, and support of StackOps. You will be responsible for ensuring the platform’s scalability, performance, and security

12 months contract – renewable based on project /performance.

Job Responsibilities

• Participate in the design, development, and deployment of new features, functionalities and maintenance of the StackOps platform.
• Collaborate with DevOps engineers to manage configurations and integrations for monitoring solutions (E.G. Elastic Cloud, AWS, Azure, GCP and etc)
• Implement and maintain best practices for security, scalability, and performance of the StackOps platform.
• Proactively identify and implement improvements to enhance the scalability and reliability of the platform
• Provide technical support using StackOps, including onboarding, troubleshooting, and configuration guidance.
• Stay up-to-date on the latest cloud technologies and monitoring best practices relevant to StackOps.
• Continuously improve documentation and develop training materials for StackOps users.

Job Requirements

• Proven experience in platform engineering, cloud operations, or a related field
• Strong understanding of monitoring tools, methodologies and configurations management
• Experience with infrastructure automation tools (e.g., Ansible, Terraform)
• Familiarity with DevOps principles and practices
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Strong communication and collaboration skills

Bonus Points

• Experience on OpenTelemetry implementations
• Experience with StackOps or similar monitoring platforms
• Programming proficiency in languages like NodeJS, Python or Go

Job Description

• Provide project deployment for customers' Enterprise IT Network Services.
• Work closely with Project Manager to fulfil project deliverables.
• Able to perform the role of Project Lead for small to medium size projects.
• Preferably with basic knowledge and hands on experience in any of the following areas:
• Design, planning, integration, implementation and validation
• LAN/WAN/WLAN: Cisco, Alcatel, Aruba routers and switches
• Security appliances: Palo Alto, Fortinet, Checkpoints, Cisco IPS/IDS, Cisco ISE, Aruba Clearpass
• Network monitoring: SolarWinds
• Network appliances based: F5 LTM/GTM, A10 LTM
• Troubleshooting and problem identification
• Documentation skills to include creating and updating detailed environment design, installation, support and preventive maintenance documentation
• Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.
• Establish TAC cases with principal vendor in complex problem till resolved.
• Able to work flexible hours especially during after-office hour scheduled maintenance windows.

Requirements

• ITE / Diploma / Bachelor’s degree in Engineering, Computer Science, Information Technology, Security or equivalent
• Preferably with Cisco certification, Alcatel certification, Network Security products
• Experience with LAN, WAN, WLAN, Data and Security networking in implementation
• Fast-paced environment
• Proven analytical and problem-solving abilities.
• Highly self-motivated and directed, with keen attention to detail.
• Experience working in a team-oriented, collaborative environment.
• Good communication and writing skills.
• Strong customer service orientation.
• Fresh graduates are welcome to apply for junior engineer positions
• Location: Jurong East

ROLE OVERVIEW

We are looking for a motivated and capable Project Lead to join our client's team. You will be responsible for designing and developing end-to-end solutions that support business processes, working closely with users, architects, and stakeholders to deliver robust, high-quality systems aligned with our Enterprise Architecture.

KEY RESPONSIBILITIES

• Understand client business processes and work with users to design and develop end-to-end application solutions.

• Provide advice and assistance to business users in the effective use of application systems and information technology.

• Manage the development of application systems and ensure projects are implemented within budget and on schedule.

• Design solutions that are of high quality and functionally sound, ensuring a positive user experience.

• Monitor the performance of applications and work with relevant stakeholders to troubleshoot issues in the production environment.

• Work closely with technical, solution, and information architects to ensure applications are robust and aligned with Enterprise Architecture.

• Produce and maintain comprehensive technical documentation for application systems.

EXPERIENCE & SKILLS REQUIRED

1. Technical Skills

• Experience or knowledge in CI/CD technologies such as BitBucket.

• Proficiency in Java, JavaScript, SQL, Angular, and Elastic DSL.

• Experience in application development using web technologies, object-oriented programming, SQL, Java, and JavaScript.

• Good understanding of the Software Development Life Cycle (SDLC).

2. Soft Skills & Attributes

• Great attitude — driven, motivated, and committed to bringing the best out of the team.

• Strong team player; collaborative and supportive in a team environment.

• Autonomous and able to take ownership of tasks and deliverables.

• Keen interest in IT, programming, and system design.

Rentokil Initial:

We are looking for a motivated, dynamic Service Planner, also known as Admin & Customer Service (6 months Contract) to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary
• Out-patient
• EPF, SOSCO & EIS
• Annual leave
• Employee Referral Program (ERP) program

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location:

Rentokil Initial (M) Sdn Bhd (HQ)

Unit 8-1, Level 8, Tower 8, UOA Business Park, 

No. 1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150 Shah Alam, Selangor Darul Ehsan.

(Connected to Subang LRT station)

Note: 3 months training at Pest Control branch before placement to HQ

Rentokil Initial (M) Sdn Bhd (Pest Control branch)

No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam.

Dear Applicant,

If you or someone you know isinterested, please send the CV directly to VeronicaE@evolutionjobs.sg (mostpreferred, as I may overlook some CVs due to the high volume).

Please note that visasponsorship is not available at this time.

JD

Test Manager – Temenos (T24) Banking
1-Year Renewable Contract

Role Overview

We are seeking an experienced Test Manager to leadend-to-end testing activities for Temenos (T24) banking implementations andenhancements. The successful candidate will be responsible for defining teststrategies, managing testing teams, coordinating with business and technologystakeholders, and ensuring high-quality delivery across banking platforms.

Key Responsibilities

• Define and manage the overall test strategy, test plan, and test execution for Temenos T24 projects.
• Lead SIT, UAT, System Integration Testing, Regression Testing, and Production Verification Testing.
• Manage test resources, schedules, risks, issues, and defect resolution.
• Collaborate with Business Analysts, Project Managers, Developers, and business users to ensure complete test coverage.
• Review business requirements, functional specifications, and technical designs to identify test scenarios and test cases.
• Coordinate testing across multiple interfacing systems including payments, core banking, channels, and middleware applications.
• Track testing progress and provide regular status reports to project stakeholders.
• Ensure compliance with banking standards, governance, and testing best practices.
• Support release management and production deployment activities.

Requirements

• Hands-on experience delivering testing for Temenos T24 / Transact projects.
• Strong understanding of Core Banking, Deposits, Loans, Payments, Customer Management, and Treasury modules.
• Experience managing SIT, UAT, and end-to-end testing in banking environments.
• Familiarity with test management tools such as JIRA, HP ALM, Quality Center, or Azure DevOps.
• Strong stakeholder management and communication skills.
• Experience working in Agile and/or Waterfall delivery environments.
• Banking or Financial Services industry experience is mandatory.

Key Responsibilities

• Maintain and track project plans, timelines, milestones, and deployment activities across multiple workstreams.
• Coordinate with internal teams and external stakeholders to ensure project deliverables are completed on schedule.
• Monitor project risks, issues, dependencies, and action items, escalating concerns where necessary.
• Support project governance activities, including status reporting, documentation, and meeting coordination.
• Track project progress, resource requirements, and readiness for key milestones such as testing, deployment, and go-live.
• Assist in planning and coordinating User Acceptance Testing (UAT), deployment activities, and post-implementation support.
• Prepare reports, presentations, and updates for management and project stakeholders.
• Support budget tracking, resource planning, and change management processes.
• Ensure proper documentation and compliance with project governance standards.
• Participate in process improvement initiatives and other project-related duties as assigned.

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

A Hybrid working model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

What does Traffic Coordinator do at WPP Production?
The Traffic Coordinator is the organizational backbone of our creative projects, responsible for navigating campaigns seamlessly from initial brief to final delivery. This role exists to create order from complexity, ensuring that information flows efficiently, resources are perfectly allocated, and deadlines are always met. You are the day-to-day driver of our work, guaranteeing the on-time and on-budget execution that our clients and creative teams depend on.

Key Responsibilities

• Manage the end-to-end lifecycle of multiple creative projects, from briefing and scheduling through to final delivery and archiving.
• Develop and meticulously track project timelines, milestones, and budgets, ensuring all campaigns are delivered on schedule and within scope.
• Coordinate all studio trafficking, resource booking, and briefing to ensure creative teams have the clear, actionable information needed to execute work to the highest standard.
• Serve as the central point of communication between internal teams (Account Management, Studio, Transcreation) and external partners, ensuring all stakeholders are aligned and informed.
• Utilize modern project management software and AI-driven tools to automate tasks, track project health, and provide real-time status updates to the wider team.
• Proactively identify and resolve production issues and bottlenecks, escalating to senior team members when necessary to ensure project integrity.

Requirements

• Proven experience in project management within a creative agency, production house, or similar fast-paced environment.
• A deep understanding of print and digital production workflows.
• Exceptional organizational skills, with an ability to manage multiple projects simultaneously while maintaining a keen attention to detail.
• Strong interpersonal and communication skills, with a proven ability to build relationships and collaborate effectively with diverse teams and stakeholders.
• A resilient and proactive problem-solver, with the ability to work calmly and efficiently under pressure.
• Familiarity with project management software (e.g., Smartsheet, Asana) and an aptitude for learning new technologies, including AI-powered workflow tools.

Position Overview

Seeking a skilled Kafka Developer (& support specialist)to join for a client engagement. This role combines development and support responsibilities, focusing on maintaining existing Kafka clusters and enhancing applications as business needs evolve.

Kafka Cluster Management & Support

• Monitor, maintain, and optimise existing Kafka clusters to ensure high availability and performance
• Troubleshoot and resolve Kafka-related issues in production and non-production environments
• Perform regular health checks, capacity planning, and performance tuning of Kafka infrastructure
• Implement and maintain Kafka security configurations and access controls
• Support incident management and provide timely resolution for Kafka-related incidents

Development & Enhancement

• Develop and enhance Kafka-based applications using Java
• Design and implement Kafka producers, consumers, and stream processing applications
• Write clean, maintainable, and well-documented code following best practices
• Collaborate with development teams to integrate Kafka solutions into existing applications
• Conduct code reviews and ensure adherence to coding standards
• Implement monitoring and alerting solutions for Kafka applications

Continuous Improvement

• Identify opportunities for automation and process improvements
• Stay updated with the latest Kafka features and industry best practices
• Contribute to technical documentation and knowledge sharing
• Participate in capacity planning and infrastructure scaling activities

Technical Skills

Kafka Expertise: Strong hands-on experience with Apache/ Confluent Kafka, including:

• Kafka cluster setup, configuration, and administration
• Kafka topics, partitions, replication, and consumer groups
• Kafka Connect and Kafka Streams
• Performance tuning and troubleshooting
• Java Development: Proficient in Java programming with:
• Strong understanding of Java fundamentals and object-oriented programming
• Experience with Kafka Java client libraries
• Knowledge of multithreading and concurrent programming
• Familiarity with build tools (Maven/Gradle)
• Additional Technical Knowledge:
• Experience with message serialisation formats (like JSON)
• Understanding of distributed systems and microservices architecture
• Knowledge of monitoring tools (Prometheus, Grafana, or similar)
• Familiarity with version control systems (Git)
• Experience with CI/CD pipelines is a plus

Professional Experience

• Minimum 3-5 years of hands-on experience with Apache Kafka
• Proven track record in both development and support roles
• Experience in production support and incident management
• Background in maintaining mission-critical systems

QUESSCORP SINGAPORE PTE. LTD

Registration No. 199801439D

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

We are looking for a skilled, passionate, and highly motivated IT Product Engineer to be involved in full Systems Development Life Cycle and provide support to the system users.
We require individuals who are strong believers in continuous improvement and are constantly driven to bring about positive change to processes

What you’ll need to bring to the party 

• Successful candidates will play a major part in SDLC and provide support to internal system users.
• Be a highly respected member of the team capable of supporting complex technical issues.
• Be a key driver in our team by actively collaborating with the team, supporting the development of, and executing the strategy to mature support.
• A focus will also be placed on driving system improvement and operational efficiencies.
  
  What you’ll be doing 
• Involve in R&D, design, implementation, integration, testing and deployment of software application
• Conducts, leads and coordination a specific application module development activity
• Conducts technical analysis and design of application module & database
• Provides technical expertise and guidance to developers
• Ensure module developed meets the architecture and standard set forth, including conducting code reviews, unit testing and integration testing
• Continuous process improvement

 More about you 

• Must possess a Degree / Advanced Diploma in Computer Science or equivalent. Seniority will be commensurate with relevant experience and qualifications.
• At least 2-3 years’ experience in systems design and the implementation of software.
• Strong proficiency in modern front-end technologies, including HTML, CSS, JavaScript, and jQuery, along with back-end skills in PHP and MySQL.
• Familiarity with AWS services is also required.
• Experience with CodeIgniter, and MVC architecture
• Experience on developing Restful API with XML / JSON.
• Good understanding of Agile, SCRUM, SDLC and software design concepts.
• Familiarity using AI tools for coding help, documentation, or automation is a plus.
• Familiar with GIT versioning control, branching strategies, and code reviews.
• Knowledge in JIRA / Bitbucket / Jenkins / Static Code Security are an advantage.
• Understanding security principles & best practices (e.g., OWASP Top Ten) in web application development.
• Experience writing unit tests and integration tests (xUnit or similar).
• Strong skills in testing, debugging, and troubleshooting.
• Strong analytical thinking, problem‑solving, and willingness to learn.
• Good communication and teamwork skills.
• Ability to work independently when required, with proper guidance.
• Ability to deliver under pressure and tight deadlines.

We are looking for a skilled, passionate, and highly motivated IT Product Engineer to be involved in full Systems Development Life Cycle and provide support to the system users.

We require individuals who are strong believers in continuous improvement and are constantly driven to bring about positive change to processes

Frontend Engineer

Location: Singapore | Type: 18 months contract| Sector: Public Sector / Government Technology

About the Role

We are looking for a Frontend Engineer to join a project team delivering web applications for a government tax agency. You will work closely with product managers, backend engineers, and UX designers to build intuitive, user-facing applications that support both internal operations and public-facing services.

This is an opportunity to contribute to meaningful public infrastructure — helping modernise legacy systems and raise the bar for digital services in the public sector.

Job Description

• Build and maintain responsive, performant web applications using React and TypeScript
• Translate UX wireframes and design specs into clean, accessible UI components
• Collaborate with backend engineers to integrate RESTful APIs and define data contracts
• Write unit and integration tests to maintain code quality and reliability
• Participate in code reviews, technical discussions, and sprint ceremonies
• Identify and resolve performance bottlenecks and cross-browser compatibility issues
• Contribute to and maintain a shared component library
• Work across multiple web application projects, adapting to different product contexts and user needs

Required

• 3+ years of frontend development experience
• Strong proficiency in TypeScript and React (hooks, context, component patterns)
• Solid understanding of HTML, CSS, and responsive design principles
• Experience consuming and integrating REST APIs
• Familiarity with modern tooling: Vite or Webpack, ESLint, Git
• Ability to write maintainable, well-tested code

Nice to Have

• Experience with state management libraries (Zustand, Redux Toolkit, or similar)
• Exposure to design systems or component libraries
• Prior work on web applications, enterprise systems, or government/public sector projects
• Knowledge of CI/CD pipelines and deployment workflows

Working Environment

• Agile delivery team with regular sprints, retrospectives, and demos
• Close collaboration with government stakeholders and end users
• Projects operate under government security and compliance requirements — candidates must be comfortable working within a structured and regulated environment

A Hybrid working model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

This is a 12 months contract role, working onsite with a telco client. 

Role Summary: We're hiring a Senior Designer who treats generative AI as a primary creative tool — not a finishing touch — to lead visual craft across Singtel's brand and campaigns. You'll shape how one of APAC's largest telco groups shows up across OOH, social, digital, retail, and experiential — for Singtel, GOMO, CAST, Hi!, Singtel Business, and beyond. Real budgets. Real reach across Singapore and SEA. And a rare chance to contribute the AI design playbook we are building.

Key Responsibilities: 

• Concept and produce hero visuals using Gemini, Firefly, NanoBanana, GPT Image, Seeance, and Flux — pushing past default AI aesthetics into work that feels distinctly Singtel
• Build proprietary prompt libraries, LoRAs, and model recipes that lock our brand aesthetic into reproducible workflows
• Architect end-to-end AI pipelines spanning image, video, motion, and 3D
• Set the visual guardrails and responsible-use standards for AI in Creative Labs
• Mentor designers on prompt craft and the judgment calls that separate great AI work from generic output
• Partner with copywriters, marketers, product, UX, and agency partners to ship integrated campaigns

Ideal Skills and Experience:  

• 2 to 4 years in art direction or visual design (agency + in-house mix preferred)
• A portfolio that shows both strong pre-AI fundamentals AND production-grade AI-led work
• Hands-on fluency Gemini, Firefly, NanoBanana, GPT Image, Seeance, and Flux
• Mastery of Adobe Creative Suite and Figma; comfort with Illustrator and Photoshop
• Strong typography, layout, colour, and composition — AI doesn't replace these
• A clear point of view on the ethical, responsible use of generative AI in brand work

Bonus points for

• Custom LoRA training or model fine-tuning
• ComfyUI node graphs, ControlNet, IP-Adapter workflows
• 3D, Unreal Engine, TouchDesigner, or Gaussian splatting
• Python or scripting to automate creative pipelines
• Telco, tech, fintech, or large consumer brand experience

A Hybrid working model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

The Digital Designer/ Developer is responsible for producing marketing assets across all digital channels for a range of local and global brands. This primarily includes digital banners and social media content.

Responsibilities

• Digital Display and Social Media - design, adaptation and animation of digital banners and social media assets considering specifications and best practices - includes static, animated GIFs, HTML5 and Rich Media banners
• Designing and building modular templates to enable automation of digital assets (HTML, Figma, Photoshop, Illustrator)
• AI-led content creation - using Generative AI and traditional editing techniques to produce high quality images and videos, keeping to brand guidelines and AI governance policies
• Work with project managers/ account servicing team/ clients to advise on the best approach to tackling design challenges
• Ensure all tasks, big and small, are designed and produced to the highest creative quality and standards
• Able to interpret briefs, estimate effort and deliver within agreed timelines
• Thoroughly QA work against the brief and brand guidelines before delivering 

Experience and Skills

• 2-3 years experiences working with a marketing agency 
• Strong experience in design software, including Figma, Adobe Photoshop and Illustrator
• Self-motivated to learn new creative skills and software as the need emerges and the industry evolves
• Experience with design systems and modular design to enable asset automation
• Understanding of typography, layout, visual hierarchy, colour and grid structures, and able to follow brand guidelines where required
• Experience designing digital banners and social media content
• Experience animating digital assets with tools such as ad builders like Google Web Designer and/or After Effects (nice to have)
• Technical skills
• Experience with HTML, CSS and JavaScript and an understanding of front-end development
• Experience in GIT and development workflow
• Experience in animation libraries such as Greensock
• Experience in responsive development
• Good knowledge in cross-browser support and fixes

Qualities

• A problem solver, driven by delivering creative quality and efficiency
• A team player always bringing a positive, can-do attitude
• Conscientious with meticulous attention to detail
• Self-motivated and proactive
• Thrives in a fast-paced environment and remains calm under pressure
• Passionate about digital, keeping up with the latest trends and influence on popular culture
• Strong communication and interpersonal skills
• Able to work independently and efficiently to meet deadlines
• Able to follow clear instructions 

ROLE PURPOSE

The O2C Lead is the end-to-end design and delivery authority for the Order-to-Cash workstream across an S/4HANA transformation programme. The role spans SAP SD, Customer Service (CS), Customer Master, Contracts, Pricing, Billing, and Accounts Receivable, harmonising fragmented landscapes into a single, adoptable S/4HANA O2C template.

The Lead owns cross-module integration, drives fit-to-standard methodology, and serves as the primary point of accountability to the customer’s O2C business leadership.

KEY RESPONSIBILITIES

1. O2C Design & Configuration

• Lead end-to-end O2C design across SD, Customer Master, contracts, pricing, billing, and AR.

• Harmonise fragmented order types, pricing conditions, and billing variants into one cohesive S/4HANA O2C template.

• Establish a unified invoicing framework aligned to business and statutory requirements.

2. SAP Customer Service (CS)

• Configure SAP CS for service contracts, notifications, service orders, and resource-related billing (RRB).

• Ensure seamless integration between CS and Plant Maintenance (PM) for equipment-linked service scenarios.

• Design and validate the end-to-end field-service and depot-repair order flows.

3. Cross-Module & Platform Integration

• Own integration architecture across FI/AR, MM, PP, PM, and WM/EWM modules.

• Lead design and oversight of O2C interfaces via BTP Integration Suite (API Management, Cloud Integration).

• Collaborate with BTP architects on middleware design for third-party logistics, EDI, and e-invoicing connectors.

4. Fit-to-Standard & Governance

• Drive fit-to-standard workshops and playback sessions with business stakeholders across all O2C sub-processes.

• Own the WRICEF catalogue for O2C: define, prioritise, and govern enhancements, interfaces, reports, and forms.

• Manage the functional specification pipeline and ensure traceability from business requirement to solution design.

5. Testing & Quality

• Plan and execute UAT for the full O2C scope, including CS and integration scenarios.

• Define test scripts, manage defect triage, and sign off on test completion criteria with business leads.

• Coordinate SIT cycles in partnership with the technical and integration teams.

6. Team & Stakeholder Leadership

• Manage a blended onshore/offshore team—set delivery standards, conduct reviews, and mentor junior consultants.

• Act as the single point of accountability to the customer’s O2C business leadership for status, risks, and decisions.

• Facilitate executive steering updates and escalation resolution.

REQUIRED EXPERIENCE & SKILLS

SAP Functional Expertise

• 8+ years of hands-on SAP SD configuration: order management, pricing (condition technique), billing, credit management, and output management.

• 3+ years of SAP CS configuration: service contracts (value/quantity contracts), service notifications, service orders, and resource-related billing.

• Deep knowledge of Customer Master data model in S/4HANA (Business Partner framework, account groups, partner functions).

• Strong understanding of AR integration: payment terms, dunning, account determination, and cash application.

S/4HANA Programme Delivery

• Minimum 2 end-to-end S/4HANA implementations as SD workstream lead (Greenfield, Brownfield, or Selective Data Transition).

• Proven experience running fit-to-standard workshops in an Activate methodology framework.

• Hands-on WRICEF management experience—from impact assessment through to build sign-off.

Integration & Technology

• Working knowledge of SAP BTP Integration Suite (Cloud Integration / API Management) for O2C integration scenarios.

• Familiarity with EDI standards (ORDERS, ORDRSP, INVOIC) and e-invoicing regulatory requirements.

• Understanding of PM/CS integration for equipment, functional locations, and warranty management.

Leadership & Soft Skills

• Demonstrated experience managing onshore/offshore delivery teams of 5+ consultants.

• Strong executive communication skills; able to translate complex functional designs into business-friendly language.

• Adept at facilitating workshops, managing stakeholder conflict, and driving consensus.

PREFERRED QUALIFICATIONS

• SAP Certified Application Associate – SAP S/4HANA Sales or equivalent.

• Experience with SAP Field Service Management (FSM) integrated with CS/PM.

• Exposure to revenue recognition scenarios (IFRS 15 / ASC 606) in SD/CS billing.

• Prior experience in asset-intensive or service-centric industries (Utilities, Industrial Machinery, High-Tech).

• Familiarity with SAP Fiori UX for SD/CS transaction replacement.

Job Summary

• Handles inbound and outbound contact channel activity and other cases in an efficient manner and drives achievement of team SLA goals
• Demonstrates strong interpersonal skills, providing customers with the highest standard of customer support, adhering to our soft skill & technical call coaching model, and drives customers to a positive outcome
• Demonstrates strong problem-solving skills, along with advanced knowledge of IDEXX products and services, providing highly effective technical troubleshooting to customers and internal stakeholders
• Is able to work independently and as part of a team, engaging our customer-facing ecosystem and other resources

Key Responsibilities

• Primary responsibility is to provide inbound and outbound contact channel support and other requests for support, providing highly effective technical troubleshooting and product knowledge to customers and internal stakeholders
• Collaborate effectively with teammates to provide an adequate level of coverage for customer contact channels and other tasks to ensure achievement of team SLA, targets, and goals
• Demonstrates strong interpersonal skills, providing customers with the highest standard of customer support, adhering to our soft skill and technical coaching model, and drives customers to a positive outcome
• Ability to communicate complex information in simple terms
• Balances a strong focus on customers’ needs with thorough technical troubleshooting and a high level of compliance with established processes
• Willingly disseminates and corroborates knowledge and learnings with teammates and other internal stakeholders as needed.
• Diligently records all customer interactions in the customer relationship management system (Salesforce). Includes detailed case tracking notes, next steps, and/or resolution. Holds others accountable for doing likewise
• Elevates complex technical issues as needed to the elevation teams and communicates follow-up and/or resolutions to the customer
• Communicates difficult or sensitive customer issues to the direct leader, whilst keeping other team members up to date on ongoing issues
• Continue to learn and maintain product knowledge by leveraging local and global resources available
• Participates in weekend & holiday support roster to provide customer assistance during these periods
• Other duties as required

Requirements

• Proficiency in Mandarin language require - as the role requires this person to liaise mainly with our external customers based in Taiwan, who mainly communicate in Mandarin.
• Work experience in Clinical Diagnostics of Biochemistry and Hematology analyzers preferred.
• Laboratory experience preferred
• Computer skills in Microsoft Office, including Excel, Words, Powerpoint, and Outlook.
• Good communication and presentation skills.
• High quality customer facing inter-personal skills, with experience working with customers and maintaining good customer relationships.
• Technical record keeping management skills.
• Reasoning and analytical skills to resolve issues.
• Phone skills, with ability to establish rapport.
• Attention to detail.
• Organized with ability to multi-task.

A Hybrid working model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

This is a 12-month contract role based onsite at a telecommunications client’s office.

Summary of the role:

This role focuses on developing and executing data-driven performance marketing strategies across various digital channels to drive customer acquisition and maximize ROI for SMB products. The individual will manage and optimize paid advertising campaigns, analyze performance data, conduct A/B testing, and collaborate with internal and external teams to achieve sales goals.

Roles and

Responsibilities: 

• Develop and execute performance marketing strategies across various digital channels to drive acquisition for SMB products and services
• Manage and optimize paid advertising campaigns to maximize ROI and achieve KPIs
• Keep abreast of new media, digital marketing tracking trends and implement tools to track the effectiveness of our digital marketing campaigns
• Conduct market research and competitive analysis to identify growth opportunities
• Collaborate with the creative team to develop compelling ad creatives and landing pages
• Monitor and analyze campaign performance data, providing regular reports and insights
• Implement A/B testing and other optimization techniques to improve campaign effectiveness
• Work closely with media agency to deliver against the sales goals
• Work closely with the internal teams to ensure alignment and support for campaign objectives and lead generation
• Manage allocated marketing budgets for various campaigns and activities

Ideal Skills/ experiences: 

• Bachelor's degree in Marketing, Business, or a related field
• Proven 3-5 years experience in performance marketing, preferably within the SMB sector or within a media agency
• Strong analytical skills and proficiency in using marketing analytics tools
• Excellent communication and collaboration skills
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Advanced knowledge of digital marketing platforms and tools
• Creative thinker with a passion for driving results and continuous improvement