Total 172 Full-time job vacancies in SYDNEY

We are seeking an experienced Architectural BIM Manager to join our Sydney studio and play a key leadership role in shaping and strengthening BIM practice across the studio.

This is an exciting opportunity for a highly capable BIM professional with an architectural background to lead best practice, support project teams, and drive digital delivery excellence across a portfolio of significant health projects throughout Australia.

Working closely with studio leadership, project teams, and broader digital design stakeholders, you will provide hands-on BIM leadership across projects and within the studio environment. You will help guide standards, workflows, training, and model management, while supporting the successful delivery of complex healthcare projects in a collaborative, design-led practice.

We are particularly interested in candidates with strong Revit capability and experience with dRofus, ideally gained through work on major health, public, or complex technical projects.

About the role

As Architectural BIM Manager, you will be responsible for leading and advancing BIM implementation across the Sydney studio, while also contributing directly to project delivery on major healthcare projects. This role combines strategic oversight with practical support and will suit someone who enjoys working across both people and projects.

You will act as a key point of contact for BIM processes, technical problem-solving, digital standards, and team capability uplift. You will also support interdisciplinary coordination and help ensure consistent, high-quality BIM delivery aligned with client and project requirements.

Key responsibilities

• Provide BIM leadership across the Sydney studio, promoting best practice, consistency, and continuous improvement.
• Support project teams in the setup, management, and delivery of BIM processes across significant health projects.
• Lead and maintain studio BIM standards, templates, workflows, and quality assurance procedures.
• Act as a technical expert in Revit, providing guidance, troubleshooting, and hands-on support to architectural teams.
• Support BIM execution planning, model management, coordination processes, and information exchange requirements.
• Contribute to the implementation and effective use of dRofus, particularly in relation to health planning and data management workflows.
• Work collaboratively with architects, project leaders, consultants, and digital design teams to ensure coordinated and efficient project delivery.
• Assist with staff training, mentoring, and capability development in BIM tools, standards, and processes.
• Help identify opportunities for innovation, efficiency, and improvement in digital design and documentation workflows.
• Support project teams in meeting client, project, and regulatory BIM requirements across all delivery stages.

Empower Australia’s Payments Future with Cuscal 

Ever tapped your phone to buy a morning coffee, or made a purchase from your favourite online store? Chances are, we’ve made it happen.    

At Cuscal, we’ve been at the forefront of payments innovation for almost 60 years, enabling seamless, secure solutions that millions of Australians rely on every day. From launching Australia’s first ATM to being the first certified Australian fast payments Payer and Initiator in 2022, we’ve always pushed boundaries — and we’re not stopping now.   

We are a listed public company (ASX:CCL) with full direct connectivity and production capability across all domestic payment systems. Whilst the major banks leverage this capability for their consumer and business clients, our B2B model focuses on enabling other banks, fintech’s and corporates to deliver innovative and competitive payment and digital solutions to their clients and customers.   

In December 2025, Cuscal expanded its scale and capability through the acquisition of Indue, bringing together two established Australian payments providers with deep roots in the mutual and broader financial services sector. The combination strengthens our B2B focus, broadens our payments and regulated data services offering, and increases our ability to support banks, fintechs and corporates with resilient, secure and future‑ready solutions 

We are looking for a Customer Experience & Process Optimisation Manager  to join our Client, Growth & Strategy Team, supporting our Contact Centre in enterprise initiatives, audits, and transformation programs. 

The Customer Experience & Process Optimisation Manager is accountable for improving customer experience, operational efficiency, and fraud outcomes across Call Direct and Fraud Operation. The role owns customer experience design by leading business analysis and process improvement capability, owning workforce planning, reporting, telephony optimisation, and driving consistent operational standards across the contact centre. Responsibilities for the role sitting across 4 key areas 

1) Customer Experience & Process Optimisation

• Analyse, map, and redesign client and customer-facing processes to reduce friction and improve service delivery outcomes 

• Develop and maintain end‑to‑end customer journey maps to identify and address pain points across all contact centre touchpoints 

• Translate customer, client, and team feedback, complaints, sentiment analysis, and client effort scores into actionable insights 

2) Workforce Planning & Performance Management 

• Own workforce planning across forecasting, scheduling, and resourcing to support service demand and efficiency targets 

• Provide specialist advice to Fraud Operations leadership on workforce planning and capacity management 

3) Operational Improvement & Change Delivery 

• Maintain and support the Contact Centre Improvement Program, including prioritisation and progress tracking   

• Identify operational inefficiencies across workflows and workforce models and design targeted improvement initiatives  

• Define and implement structured process optimisation approaches across manual and automated processes 

• Document, execute, and track process improvement plans through to measurable benefit realisation  

• Deliver regular operational performance reporting against SLAs with clear insights, trends, and recommendations tailored to audience needs 

4) Technology, Telephony & Automation 

• Lead operational ownership of contact centre telephony tools, ensuring configuration and performance  

• Develop and maintain telephony design, flow, and call routing documentation 

• Identify and support automation and technology initiatives that improve efficiency and fraud outcomes.  

• Contribute to future technology investment planning and business continuity planning for contact centre platforms 

About You 
You bring hands-on experience improving contact centre customer experience and operational performance, with strong capability across process design, workforce planning, and performance reporting. You are comfortable owning complex contact centre initiatives end to end, working with Fraud Operations, technology teams, and senior leaders to deliver measurable service, efficiency, and fraud outcomes.

• Extensive experience working within contact centres, multichannel operations, Financial services or similar fast paced and ever evolving environment. 

• Sound knowledge of business process modelling and workflow documentation 

• Proven experience in project and change management analysis, data performance and or business analysis, process improvement, or data analysis. 

• Strong analytical skills, quickly understanding complex concepts and translating them into actionable insights 

• Proficiency in Microsoft Office Suite, JIRA, Confluence, and data visualisation tools

Why Cuscal?    

We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits.    

Next Step    

If you’re excited to join a company that’s shaping the future of how Australia moves money, we’d love to hear from you.  Apply now and let’s explore who you are, what drives you and how you can contribute to our vision for the future.    

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.      

 Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms. 

As our Data Centre Project Manager, you’ll be responsible for overseeing and coordinating all aspects of data centre development projects from their initiation to successful completion. You will work with the Principal Contractor and design and engineering consultants to plan, direct, and manage the data centre construction ensuring adherence to design specifications, cost plan, programme, quality standards, with a paramount focus on safety. 

In this role you will work with all project stakeholders during planning, construction, commissioning and handover. You will enable them to reliably deliver NEXTDC data centre projects on time, within budget, and to the highest standards.

You’ll be responsible for the following areas:

• Project Planning
• Design Management
• Risk Management  
• Cost & Commercial Management
• Safety Leadership
• Quality Control
• Culture and Leadership 

As our Design Manager you’ll lead the planning and technical design of data centre projects, ensuring innovative, scalable, and compliant solutions aligned with Hyperscale Data Centre requirements.

Here you’ll support the project delivery across all project phases from due diligence to handover with technical analysis and advice and coordinating multi-discipline teams to deliver the designs for high-performance resilient Data Centres with a focus on safety in design, buildability and prefabrication for speed of delivery and innovation in achieving both technical and commercial outcomes. 

Being our DM PM, you’ll work collaboratively with our Engineering and Design Centre of Excellence SMEs and sector leads, to achieve economies of scale and speed through standardised long lead, free issue equipment, application of lessons learned, NEXTDC design standards, briefs, process and scopes of services to improve speed, scale, security, sustainability, reliability, business case total cost of ownership and ROIC for hyperscale projects.

You’ll be responsible for the following areas:

• Design Management
• Culture and Leadership 
• Safety Leadership
• Project Planning
• Risk Management  
• Cost & Commercial Management
• Quality Control

Our national Building Engineering team is growing, and we are seeking a Principal Fire Protection Engineer to play a key technical and project leadership role across major building and infrastructure projects. Sitting between Senior and Associate Director level, this position is ideal for an experienced engineer ready to step into broader leadership, client engagement and discipline development responsibilities while still remaining hands-on in technical delivery.

You will work across a diverse portfolio including defence, education, health, commercial, aviation and more - driving high-quality fire protection solutions and contributing to the continued growth of our national team.

This role can be based in Sydney or Brisbane. 

How you’ll make a difference

• Lead fire protection design and delivery across complex projects, from early concept and detailed design through to construction support and commissioning.
• Provide high-level technical input across wet and dry fire protection systems including fire hydrants, hose reels, sprinkler systems, alternative suppression systems, gas suppression, detection and EWIS/evacuation systems.
• Oversee design compliance with the NCC, Australian Standards and relevant authorities, ensuring robust safety, quality and performance outcomes.
• Act as a key client interface—building trusted relationships, supporting project acquisition and contributing to business development initiatives.
• Mentor and guide engineers across the team, fostering strong technical capability and supporting career development.
• Coordinate effectively with mechanical, electrical, structural and specialist engineering teams to deliver integrated, multi-disciplinary building solutions.
• Contribute to discipline strategy, technical standards and continuous improvement across the national Fire Protection Engineering practice.

• Award-Winning Superannuation Fund Provider 
• Driving the data quality vision and roadmap
• Purpose-led work: help us create super our members love
• Sydney Located | Hybrid working - blend CBD Office / Home 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds. We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the role

The Data Quality Management Lead defines and delivers Rest’s enterprise data quality vision, objectives and roadmap. The role leads delivery to uplift data literacy and maturity, ensure Rest meets compliance and data quality risk obligations, and embed processes that support good‑practice data quality. The Data Quality Delivery team is responsible for: -

• Driving the data quality vision and roadmap
• Implementing data quality best practices at Rest
• Protecting Rest’s most important data assets (Critical Data Elements)
• Uplifting the data quality knowledge and skills of our people

What you'll do 

• Lead and maintain the data quality capability roadmap with key data stakeholders.
• Embed data quality management into the delivery and maintenance of enterprise data assets through fit‑for‑purpose tools and processes.
• Build and support data communities of practice and uplift data literacy across Rest.
• Own the evaluation and selection of data quality tools, informed by business needs and market trends.
• Design and maintain operational processes for identifying, prioritising and monitoring Critical Data Elements.
• Partner with the Data Governance Lead to embed data quality and governance into key data delivery processes (e.g. Data Design Authority).
• Oversee data quality management and ongoing governance for prioritised CDEs on Rest’s strategic data platform.
• Work effectively within agile ways of working.

• At Novotel Sydney Darling Harbour, we are seeking a dynamic and energetic people person to join our busy Front Office team as a Assistant Manager to assist in delivering a high level of customer service at all times. This role will include exposure to all areas of the Front Office function.
• Deliver service excellence, from check in to check out and everywhere in between
• Complete a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Answer all telephone calls in a professional manner according to brand standard
• Reconcile cashier floats at the completion of each shift.
• Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program

What you will be doing...

Analysis & Requirements

• Work with business stakeholders to understand needs, pain points, and priorities.
• Translate business requirements into clear functional and technical specifications.
• Analyze current systems and processes and recommend improvements or new solutions.
• Support feasibility studies and impact assessments for new initiatives.

Systems & Application Support

• Act as a subject matter expert for assigned applications and platforms.
• Troubleshoot and resolve complex incidents and problems, coordinating with vendors when needed.
• Perform root cause analysis and implement long-term fixes, not just quick workarounds.
• Monitor system performance and capacity and suggest improvements.

Projects & Changes

• Lead or support IT projects and change requests from analysis through implementation.
• Prepare and maintain documentation: requirements, test cases, user guides,and technical runbooks.
• Coordinate and perform testing (UAT), and support business users during go-live.
• Ensure changes follow internal standards, security guidelines, and change management processes.

Security & Compliance

• Ensure solutions follow security, privacy, and compliance requirements.
• Support audits by providing documentation and evidence when needed.
• Promote good security practices within the team and with business users.

Collaboration & Stakeholder Management

• Act as a bridge between business teams, IT operations, development, and vendors.
• Communicate clearly about priorities, timelines, risks, and impacts.
• Manage expectations and escalate issues when needed, with clear options and recommendations.

Continuous Improvement & Standards

• Identify opportunities to automate manual tasks and streamline workflows.
• Contribute to IT standards, templates, and best practices.
• Keep up to date with relevant technologies and suggest where they can add value.

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.

You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

• Local team leadership support; support to the Australian partner & principal team on work related personal administration e.g. calendar management, timesheet management, expense management, travel management
• Client project & proposal support; support to leadership team and project teams e.g. proposal preparation, proposal template management, project client meeting scheduling
• Business development support; provision of support to the local leadership team on business development management e.g. client planning, client relationship planning, pipeline updates & status reporting, CRM management, sector planning
• Marketing support; support to leadership & marketing team on client marketing activity e.g. planning & execution of outreach, client communications, events
• Staffing support; support to leadership & staffing team on availability & utilization of team, allocation of local team on business development
• Finance support;  support to leadership & finance team on management of job set up, billing, invoicing, and management of arrears
• Recruitment support; support to leadership & HR team in management of candidate pipeline, scheduling of interviews, co-ordination of feedback, onboarding of candidates including orientation & provision of equipment
• Knowledge management; management of local team documentation, capture & structure of sector, client material, proposals etc.
• Team administration; travel advisory/arrangements (visa/flights/immigration requirements), as needed, team event & team meeting planning, team update communications.
• Office administration; local management of office real estate provider relationship including service requests, billing, and support to finance & real estate teams in office re-location/expansion
• Special projects; Manage, coordinate, and support special projects as needed.

What’s it all about?

This role is a key member of the Client Engagement team responsible for the account management of a large Australian Bank and will work alongside and support a Director as the account lead

Reporting to a Director, this role is focused on driving great client outcomes whilst growing Visa revenue and diversifying our business via Value-Added Services and Commercial/Money Movement Solutions. The role requires strong project management, analytical and communication skills to ensure delivery of financial targets, adherence to contractual and commercial obligations and successful execution of key initiatives across the client portfolio.

What we expect of you, day to day

• Be the day-to-day contact point for the nominated client
• Act as the “voice of the client” by interpreting the client’s business plans and strategic priorities, communicating within Visa and developing compelling solutions to support the client in achieving their key objectives.
• Identify business opportunities, including demonstrating the value of Visa solutions to support client objectives
• Deliver account financial targets including payment volume, net revenue and net new business across Visa’s consumer payments, value-added-services and commercial/money movement solutions business units.
• Oversee opportunity pipeline in Microsoft Dynamics, working with Sales Specialists to mobilise Visa resources to convert business opportunities.
• Management and implementation of partnership contract obligations.
• Develop, execute and monitor client investment plans in conjunction with account team to ensure all partnership incentives are allocated to maximise ROI for client and Visa.
• Develop and execute the client executive engagement model to establish and maintain positive and constructive relationships with key client contacts.
• Facilitate and direct internal Visa support areas in response to specific client requests and ensure the delivery of risk, marketing, product, operations and innovation support as required.
• Responsible for achieving or exceeding client satisfaction/net promoter scores.
• Bring the best of Visa to our clients, by delivering relevant portfolio insights, business and industry updates, tailored to their business strategy and priorities.

Essential Energy / RDP / Cost Planning & Estimating Lead

• Establishing a structured and reliable source of construction project forecast costs, appropriate to the lifecycle phase, the role requires skills in both top-down structured cost planning, in addition to bottom-up estimating.
• To establish template cost plans and an in-house database of construction and other applicable capex costs, as well as establishing a guide to appropriate inclusion of risk allowances at various lifecycle phases.
• It is envisaged that the service provider will take a cost-planning approach to all cost forecasting, supplemented by quantity-based estimates only where appropriate and where suitable detailed documentation is available.
• Precedent external and in-house data should be blended strategically with design and site information to the extent it is available, to deliver a model that can be flexibly ‘statused’ and updated as new information comes to hand, without requiring an onerous update of all components of the estimate.
• Use of appropriate contingency allowances is required to be made in consultation with the broader project team.
   

Your Opportunity 

The recent acquisition of Indue is an important step in Cuscal’s growth journey. By combining strengths, we will help more Australians access fast, secure, and innovative payment and regulated data services, ensuring they can bank and transact with the institutions they know and trust. As such, we are looking for a Program Finance Manager to join the integration Program team which oversees the successful integration of the two businesses to become better together.

This is a Maximum Term Contract opportunity through until March 2028. 

As the Program Finance Manager, you’ll be embedded within the integration program and be accountable for driving financial oversight, governance, and strategic insight across all phases of program execution. Reporting directly to the Program Director, the role ensures that financial planning, cost tracking, and synergy realisation are tightly integrated with program milestones and decision-making.

The role supports the Integration Management Office and workstream leads by providing actionable financial analysis, maintaining transparency on integration costs, and enabling informed decisions that align with program objectives and stakeholder expectations. 

You’ll also make an impact by: 

Strategic Oversight & Governance: 

• Governance & Reporting: Supports ongoing governance processes and provides regular updates to the Program Leadership, Steering Committee, and Sponsors. 
• Dashboard Reporting: Prepares and presents monthly performance dashboards, highlighting key metrics, trends, and variances. Ensures reports are clear, accurate, and provide actionable insights. 
• Develops strategies and systems to meet Program objectives, targets, and budgets as relevant 
• Cross-Functional Collaboration: Works closely with Workstream Leads and other Program stakeholders to align financial outcomes. 
• Decision Support: As a key member of the Integration Management Office (IMO), contributes to strategic decisions and milestone planning. 

Synergy Realisation & Cost Management: 

• Synergy Goals: Develops and monitors synergy targets across workstreams, ensuring they are realistic and achievable. 
• Performance Monitoring: Reviews and analyses monthly financial activities for the Program, including detailed assessments of month-to-date (MTD) and year-to-date (YTD) performance. 

Financial Planning & Analysis: 

• Budgeting & Forecasting: Leads financial planning cycles, including rolling forecasts and variance analysis. 
• Business Case Modelling: Supports sensitivity analysis and financial viability assessments for integration initiatives. 

Operational Execution: 

• Program Delivery Support: Provides financial insights and reporting to support program milestones and completion activities. 
• Reconciles project related general ledger accounts and assists the Fixed Assets Accountant with capitalisation of project assets 
• Identifies opportunities for efficiencies and cost savings where possible 
• Manages as appropriate and escalates financial risks as per governance frameworks. 
• Provides financial impact analysis for any Change Requests for the program.

• Shape how one of Australia’s largest retail networks plans and invests in its workforce, influencing performance at true national scale
• Lead a high-impact transformation agenda, driving automation, productivity across Dan Murphy’s and BWS
• Partner directly with senior leaders across Retail, Finance and Strategy to deliver measurable commercial outcomes and long-term value

As Head of Retail Workforce Planning and Labour Optimisation, you’ll shape how our retail networks plan and deploy their workforce. Partnering across Retail Operations and  Finance, you’ll lead a best-in-class labour model across Dan Murphy’s and BWS, aligning workforce investment to customer demand, performance and compliance.

In addition to enabling our current labour plan, a key focus of this role is leading the transformation of workforce planning across the business. You’ll drive automation, leverage industry best practices, embedding more sophisticated, data-led decision making and delivering sustainable improvements in productivity and cost at scale.

This is a permanent role, based in our Sydney or Melbourne office in a hybrid working environment. 

Here is a taster of what you can expect in this role:

• Strategic Labour Model Ownership: Manage, own and continuously refine the comprehensive end-to-end retail labour model. This includes managing forecasting, defining labour standards, establishing productivity guardrails, and setting the overall workforce planning frameworks.
• Workforce Investment Alignment: Act as a strategic partner to Retail, Finance, and Strategy to ensure that workforce investment is aligned with business performance goals, budgetary constraints, and long-term strategic priorities, viewing labour as a critical business lever.
• Productivity & Optimisation Leadership: Drive national initiatives focused on in-store Rostering, labour planning and efficiency improvement.
• Team Leadership & Data-Driven Culture: Build, mentor, and lead a high-performing team. Drive the adoption of a more disciplined, data-led approach to workforce decision-making throughout the business.

• Join a purpose‑led Super Fund and use your analytics skills to lift performance, support growth and improve the experience for our members!
• Location: Sydney or Melbourne CBD 
• Hybrid Working: Blend of CBD Office and Remote 

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds. We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Join Rest’s Client Services team to turn data into decisions that drive better outcomes for members, employers and partners. In this role you’ll work closely with the Head of Business Performance and key stakeholders to lift operational efficiency, sales effectiveness and client experience. You’ll use your skills in SQL, Tableau Cloud and modern data platforms to translate complex data into clear insights, dashboards and recommendations that support informed, data‑driven decisions.

What you’ll do

• Partner with stakeholders to understand business needs and translate them into clear user stories and requirements.
• Analyse and model data to identify trends, risks and opportunities across sales, account management and operations.
• Design, build and maintain dashboards and reports that enable timely, data‑driven decisions.
• Maintain and enhance CRM and related systems to ensure accurate, reliable data and reporting.
• Own performance reporting for key KPIs and metrics, providing regular insights to stakeholders.