CUSTOMER SERVICE (IMPORT&EXPORT)
Full-time
Junior Executive
2 days ago
POSITION : CUSTOMER SERVICE (IMPORT&EXPORT) LOCATION : PORT KLANG-HQ SALARY : RM2500 – RM3,500 / MONTHRESPONSIBILITIES:Maintaining customer's focus at all times and answering to customer's enquiries using the...
POSITION : CUSTOMER SERVICE (IMPORT&EXPORT)
LOCATION : PORT KLANG-HQ
SALARY : RM2500 – RM3,500 / MONTH
RESPONSIBILITIES:
- Maintaining customer's focus at all times and answering to customer's enquiries using the standard guidelines.
- Ensure booking and cargo planning of shipments are in compliance to customers & followed process
- Able to Handle Air / Sea Outbound LCL/FCL/Nomination Shipments.
- Liaise With carriers to ensure accurate data on shipments & timely submission of SI to carriers.
- Able to establish a productive & effective working relationship with internal & external customers.
- Ability to anticipate & identify problem. Analyses problem systematically and resolve problem with effective solutions or alternatives.
- Support and work closely with fellow team members to ensure the smooth flow and timely executive of our customer’s supply chain.
- Arranging and coordinating for transportation / trucking / haulage.
- Follow up with agent and consignee for the incoming shipments and ensure shipment moving smoothly.
- Handling and preparation of shipping documents (e.g.: delivery order / bill of lading, tax invoice, arrival notice.
EDUCATION/ EXPERIENCE/ SKILL REQUIREMENT:
- Candidate must possess at least SPM, Diploma or Advanced / Higher/ Fresh Graduate, Diploma in Marketing, Logistic / transportation or equivalent.
- At least 2-3 years (s) of working experience in shipping & forwarding industries, especially Freight Forwarding.
- Required skill(s): Strong verbal communication and presentation skills, self-disciplines, computer literate, presentation preparation and report.
- Good command in English, Mandarin & Malay speaking (both written and oral)
BENEFITS : -
- ANNUAL BONUS
- ANNUAL INCREMENT
- COMMISSION
- MEDICAL
- PARKING
Public Cargo Is an integrated end to end logistics and air cargo solutions provider which located at Port Klang. We are specialized in providing total logistics to all air friendly customers and global agent member . Our Logistics services comprise customs clearance , Air & sea freight, freight forwarding, warehousing , transportation and trade service. We are committed to providing, flexible, tailor made offerings that will delight our customers. Our passion is to be leader in logistics, air & sea cargo handling. We are committed to continuously seek opportunities which will enable us to spread our wings further.