An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

CORE WORK ACTIVITIES

Supporting Operations Team

• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

• Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

• Assists in ensuring that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets at least semi annually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

• Provides excellent customer service by being readily available/approachable for all guests.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

• Assists in performing required annual Quality audit with GM.

• Ensures a viable key control program is in place.

• Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Ensures orientations for new team members are thorough and completed in a timely fashion.

Other Tasks

• Any other duties/tasks as assigned by management.

Job Description

• Be the 1st-in-charge of the store to oversee and ensure smooth daily operations
• Responsible for the profit & loss of the store and implement appropriate cost control measures
• Manage the store’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the store by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all store administrative duties
• Any other jobs or duties assigned by the Senior Store Manager from time to time

Job Requirements

• Minimum of 5 years management experience in Food & Beverage industry
• Possess sound leadership qualities and ability to manage service staff
• Competency in Microsoft Office applications (Excel, Word and PowerPoint)
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

“Change begins at the end of your comfort zone”

Are you looking for an environment where you can exceed your potential?

Are you someone who look for constant change and solutions?

If you are someone who is highly motivated with excellent problem solving skills and the ability to prioritise workloads in a rapidly changing industry, WE WANT YOU!

YOUR ROLE

• You are expected to engage customers through face to face sales
• Good interpersonal skills
• Overseeing and execute sales and marketing activities

PERKS

• Unlimited income growth
• Empowerment and supportive team culture
• Coaching will be given along with mentors and support system
• Overseas exposure for learning & development (Eg. Malaysia, Taiwan, Hong Kong)

If you have what it takes! Kindly click apply to find out more, shortlisted candidates will be contacted!

About the opportunity

We’re looking for Managers with Technology Consulting experience to join our team with experience in one or more of the following:

• SAP ECC6 or S/4HANA with functional competency in one of the following domains:

SD (Sales Distribution) / Material Management (MM) / Warehouse

Management (WM)

In your role as a Manager, Technology Consulting, you will:

• Effectively manage performance improvement projects, develop analysis, run and engage client teams and stakeholders, and deliver high-quality work products.
• Process strong project delivery capabilities and familiar with project management and Agile methodology. Effectively manage both onshore and offshore resources.
• Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs.
• Demonstrate in-depth technical/functional capabilities and professional knowledge. Demonstrate ability to assimilate new knowledge. Possess good business acumen. Remain current on new developments in advisory services capabilities.
• Establish relationships with client personnel at appropriate levels. Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Stay abreast of current business and industry trends relevant to the client's business.
• Provide constructive on-the-job feedback/coaching to team members. Foster an innovative and inclusive team-oriented work environment. Play an active role in counseling and mentoring junior consultants within the organization.
• Experience in data migration for above listed modules
• Review project materials prepared by implementation partner

About you

We are looking for people with the following experience:

• Approximately 6-15 years of recent relevant work experience.
• A bachelor’s degree in computer science, engineering, accounting, finance or a related field.
• Demonstrated ability to build trust and manage high level, executive relationships.
• Demonstrated ability to manage and supervise teams through all phases of the project lifecycle, including requirements definition, process and prose creation, business re-engineering, and application mapping.
• Strong written and verbal communication, interpersonal, presentation, client service and business writing and consulting skills, coupled with a strong interest in further designing, developing and integrating business operations and technology
• Ability to research client inquiries and emerging issues
• A dedication to teamwork and integrity within a professional environment
• Project Management or Agile certification is desirable

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

About EY

As a global leader in assurance, tax, transaction and consulting services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Want to get to know us better?

Visit ey.com/sg/careers

Become a fan on Facebook: facebook.com/EYCareersSingapore

Follow us on Instagram: instagram.com/EYSGCareers

Connect with us on LinkedIn: bit.ly/EYLinked_Careers

Watch us on YouTube: youtube.com/ernstandyoungglobal

Join us in building a better working world. Apply now.

Join a fast-growing, purpose-driven food business.

At SaladStop!, we’re building more than restaurants—we’re building healthier communities, stronger teams, and smarter ways of working.

We’re looking for a Senior Finance Manager who is commercially minded, entrepreneurial, and excited to shape the future of finance through technology and AI.

You’ll partner closely with leadership, lead a high-performing team of four, and help drive strategic decisions across multiple markets and brands.

What You’ll Do

Lead & Inspire

• Manage and develop a team of 4 finance professionals
• Coach and mentor team members to reach their potential
• Create a collaborative, high-performance culture

Business Partner

• Work closely with the CEO and leadership team
• Translate financial data into business insights
• Support expansion projects, new initiatives, and strategic planning

Drive Innovation

• Champion automation and AI-powered finance solutions
• Streamline reporting and eliminate manual processes
• Identify smarter ways of working across the business

Think Like an Entrepreneur

• Challenge existing processes
• Be comfortable in a fast-moving environment
• Take ownership and make decisions with confidence

We’re Looking For Someone Who

• Has 5-7 years of finance experience
• Has experience leading teams
• Is commercially minded, not just technically strong
• Loves solving problems and improving processes
• Is naturally curious and embraces new technology
• Is excited to learn and experiment with AI tools
• Enjoys working in a dynamic scale-up environment
• Is hands-on and willing to roll up their sleeves

Bonus Points If You Have

• Experience in F&B, retail, hospitality or multi-site businesses
• Experience with business intelligence or automation platforms
• Knowledge of AI tools such as ChatGPT, Gemini, Claude, or finance automation software
• Experience supporting regional operations

Why Join SaladStop!?

Purpose-driven business focused on healthier living

Certified B Corp committed to making a positive impact

Collaborative leadership team with room to influence decisions

Opportunity to grow alongside a regional business

Be part of a company embracing AI and digital transformation

Staff meal benefits and wellness-focused culture

Title: Regional Procurement Manager (Global Pharma MNC)

Location: Singapore

We are partnering with a leading pharmaceutical organisation to appoint a Regional Procurement Manager to strengthen its regional sourcing and supply chain capabilities.

This is a strategic sourcing role responsible for driving end-to-end category strategy across critical direct procurement spend areas

Key Responsibilities:

• Develop and execute regional category strategies across multiple direct procurement categories
• Lead strategic sourcing initiatives, supplier negotiations, and contract management
• Drive cost optimisation while ensuring quality, compliance, and supply continuity in a GMP-regulated environment
• Partner closely with Manufacturing, Quality, Technical Operations, Regulatory, and Supply Chain teams
• Manage key supplier relationships and build long-term strategic partnerships
• Identify and implement value creation, risk mitigation, and procurement transformation opportunities

Requirements:

• Bachelor’s degree in Science (Chemistry / Biology / Pharmaceutical / Biotechnology) or chemical engineering or Supply Chain Management.
• Minimally 5 to 8 years of procurement or sourcing experience, ideally within the Fast-Moving Consumer Goods (FMCG), Consumer Health, OTC, or Pharmaceutical industries
• Strong exposure to external Contract Manufacturing Organizations (CMO/CDMOs), API, chemicals, or packaging categories is desirable
• Experience working in a regional or multi-country procurement environment
• Strong stakeholder management and cross-functional collaboration skills
• CIPS/ISM certification or an MBA would be advantageous

Interested? Here’s what to do next:

Please apply to the role with a recent copy of your CV. We will be in touch once we review your profile for suitability.

*

Singapore Employment Agency Personnel No. R22105959

Singapore Employment Agency License No. 16S8069

Privacy Statement: By submitting an application and sharing your personal information with us, you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy (https://www.wilsonhr.com/privacy-policy)

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/ManagerAssistant-Senior-Manager-%28Experiential-Learning%29%2C-MBA-Programmes-Office/33498-en_GB/

We regret that only shortlisted candidates will be notified.

About NUS Business School

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The Manager/Assistant Senior Manager plays a key role in managing experiential learning courses within the MBA curriculum, including Launch Your Transformation and the MBA Consulting Project, while driving corporate outreach to source high-quality, real-world projects for students. This position focuses on building strong relationships with industry partners, collaborating with faculty and internal stakeholders, and ensuring that experiential learning courses and initiatives provide high-quality, relevant, and career-enhancing learning experiences aligned with the MBA programme’s objectives.

1. Corporate Outreach & Project Sourcing

• Identify and secure MBA Consulting Projects aligned to student’s learning objectives
• Build and maintain strong industry relationships to support consulting projects, MBA Clubs, and other experiential learning initiatives
• Explore potential collaborations with corporate partners for student engagement

2. Course Management

MBA Consulting Project

• Manage the MBA Consulting Project lifecycle from sourcing to completion
• Define project scope with project sponsors, deliverables, and expectations with companies
• Oversee student applications, team assignments, project supervision, and milestone tracking
• Facilitate briefings and align expectations among companies, supervisors, and student teams
• Monitor project progress, address challenges, and ensure timely delivery of outcomes

Other MBA Experiential Learning Course Management

• Manage end-to-end experiential learning course management that include courses planning and offerings, student’s enrolment and grading
• Liaise with teaching faculty on teaching requirements and planning
• Liaise with cross-faculty on course(s) offerings

3. Inter-School & Faculty Collaborations

• Manage and maintain relationships with cross-faculty collaborations on course offerings
• Identify potential partnership opportunities within the NUS ecosystem

4. Stakeholder Engagement & Performance Monitoring

• Serve as primary contact for student and corporate partner queries
• Support student performance and learning outcomes through guidance and feedback
• Measure project impact and stakeholder satisfaction; identify areas for improvement and implement enhancements

Additional scope for the Assistant Senior Manager grade: The incumbent will take on strategic leadership in continuously reviewing, designing, and expanding experiential learning opportunities and initiatives that enhance the MBA student learning experience, and will contribute to longer-term programme strategy and team succession planning.

Others

• Continuously explore possible process improvement, automation initiatives, and other functional areas as needed
• Assist in ad-hoc projects and initiatives assigned by the Head of Experiential Learning
• Provide support to the team in other functions when needed

Qualifications

• Bachelor’s Degree from a recognised university
• At least 5 years’ relevant experience in outreach, business development, stakeholder engagement, or a related field; candidates for the Assistant Senior Manager grade should have at least 8 years’ relevant experience, including some experience in programme design or team leadership
• Strong track record in corporate engagement and relationship management
• Experience in education, training needs analysis, or experiential learning is preferred
• Able to work independently, manage multiple priorities, and collaborate across teams
• Confident engaging with senior executives, faculty, and a diverse student body
• Excellent communication, interpersonal, and problem-solving skills
• A proactive self-starter who is resourceful, adaptable, and a fast learner in a dynamic, fast-paced environment
• Familiar with social media platforms (Facebook, Instagram, LinkedIn)
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and educational IT systems

(Appointment job grade will commensurate with the selected candidate's experience)

Vocalbeats.ai is seeking an experienced and visionary Head of Business Development and Global Communications to lead the company's international growth strategy, strategic partnerships, corporate communications, and global market expansion initiatives.

The successful candidate will be responsible for identifying and securing new business opportunities, developing strategic alliances, driving revenue growth, strengthening the company's global brand presence, and overseeing corporate communications across international markets. The role requires close collaboration with executive leadership, technology teams, enterprise clients, investors, media stakeholders, and government agencies to accelerate Vocalbeats.AI's position as a leading AI-powered voice and communications technology company.

Key Responsibilities

Business Development & Strategic Growth

• Develop and execute global business development strategies to drive revenue growth and market expansion.
• Identify, evaluate, and pursue new business opportunities across Asia Pacific, North America, Europe, and emerging markets.
• Establish and manage strategic partnerships with enterprises, technology providers, distributors, resellers, and ecosystem partners.
• Lead commercial negotiations, partnership agreements, licensing arrangements, and strategic collaborations.
• Build and maintain relationships with C-suite executives, government agencies, investors, and industry stakeholders.
• Conduct market research, competitive analysis, and industry trend assessments to identify growth opportunities.
• Develop and manage business pipelines, sales forecasts, and strategic account plans.
• Represent Vocalbeats.ai at industry conferences, trade missions, investor events, and international business forums.
• Collaborate with product and engineering teams to align commercial opportunities with product development priorities.

Global Communications & Brand Leadership

• Develop and implement global communications strategies to strengthen Vocalbeats.AI's corporate reputation and market positioning.
• Lead corporate communications, public relations, media engagement, and thought leadership initiatives.
• Manage relationships with international media, industry analysts, strategic partners, and key opinion leaders.
• Oversee the development of corporate messaging, executive communications, press releases, presentations, and marketing collateral.
• Ensure consistent brand positioning and messaging across all markets and communication channels.
• Coordinate crisis communications and reputation management activities when required.
• Support investor relations communications and stakeholder engagement initiatives.
• Drive global awareness campaigns to position Vocalbeats.ai as a leading innovator in AI, voice technology, and digital communications.

Job Responsibilities

• Lead and manage retail store teams to achieve sales targets and business goals.
• Oversee and manage the operations of multiple retail outlets.
• Monitor and improve sales performance across all stores.
• Manage staff attendance, scheduling, and discipline.
• Recruit, train, coach, and develop retail staff.
• Handle employee issues and customer complaints professionally.
• Plan and execute store promotions, visual merchandising, and product displays.
• Analyze sales data and implement strategies to improve store performance.
• Ensure smooth daily operations across all retail outlets.
• Drive team motivation and maintain a positive working culture.

Requirements

• Minimum 3 years of experience in retail management or multi-store operations.
• Leadership and people management skills.
• Able to work independently and make decisions without constant supervision.
• Excellent communication skills in both English and Chinese.
• Experienced in handling customer complaints and staff-related matters.
• Understanding of retail operations, merchandising, and sales management.

We Are Looking For Someone Who

• Can lead and inspire teams to achieve outstanding sales results.
• Takes ownership of the business and continuously seeks ways to improve performance.
• Brings new ideas and solutions instead of waiting for instructions.
• Has strong responsibility, leadership, and execution skills.
• Is passionate about retail and business growth.

Position: F&B Front of House Manager
Type: Full-Time

Salary Range: 2,700 - 4,100

About Us

We are a renowned Halal restaurant celebrated for our refined dining experience and innovative cuisine. Known for impeccable service and warm hospitality, we are seeking a dynamic Front of House Supervisor/Manager to lead our service team and ensure exceptional guest experiences.

Key Responsibilities

• Guest Experience & Service Excellence
  Oversee daily front-of-house (FOH) operations to ensure seamless service and hospitality.
  Uphold and enhance the restaurant’s service standards to deliver a premium Halal dining experience.
  Address guest feedback promptly and professionally.
• Team Leadership & Training
  Supervise, train, and motivate FOH staff to maintain high performance and morale.
  Conduct regular service briefings, role assignments, and performance evaluations.
  Foster a culture of professionalism, teamwork, and continuous improvement.
• Operational Management
  Manage reservations, table allocations, and dining flow for maximum efficiency.
  Ensure compliance with Halal and food safety standards.
  Work closely with the kitchen team to coordinate service and special requests.
  Monitor inventory of service-related items (linen, cutlery, crockery, etc.).
• Business & Administrative Support
  Assist in budgeting, cost control, and achieving revenue targets.
  Generate and review daily reports, including guest counts, sales, and staff performance.
  Support marketing initiatives, events, and promotions to elevate guest engagement.

Requirements

• Proven experience as a Front of House Supervisor/Manager or similar role in F&B, preferably in an upscale dining environment.
• Strong leadership and people management skills with the ability to inspire a team.
• Excellent communication and interpersonal abilities.
• Solid understanding of restaurant operations, reservations systems, and service protocols.
• Ability to remain composed under pressure and resolve issues proactively.
• Flexible to work on weekends, public holidays, and evenings.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunities for career growth within a respected F&B brand.
• Staff meals and dining discounts.
• A supportive, collaborative work environment that values professionalism and creativity.

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with Singapore charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad Singapore

OVERVIEW OF ROLE

The Sales Manager – Rooms is responsible for driving room revenue through proactive sales efforts, account management and market development.

Reporting to the Director of Sales, this role focuses on identifying and securing business across key segments including corporate, leisure and travel trade. The Sales Manager plays a key role in building strong client relationships, increasing market share and positioning the hotel within the competitive landscape.

Working closely with Revenue Management and the wider commercial team, the role ensures that sales strategies are aligned with pricing, demand and overall business objectives.

MAIN DUTIES & RESPONSIBILITIES

The main responsibilities of the Sales Manager – Rooms are summarised below; however the list is not exhaustive.

GENERAL DUTIES

• Proactively identify, develop and secure room business across corporate, leisure and travel trade segments.

• Manage and grow a portfolio of accounts with a focus on room revenue generation.

• Conduct sales calls, site inspections and client meetings to promote the hotel’s room product.

• Respond to enquiries related to room bookings, corporate contracts and group room requests.

• Prepare proposals, contracts and rate agreements in line with hotel policies.

• Represent the hotel at trade shows, networking events and sales missions.

• Undertake any other duties or tasks deemed reasonable by the Director of Sales.

ACCOUNT MANAGEMENT

• Build and maintain strong relationships with corporate clients, travel agents, wholesalers and key partners.

• Develop account plans to grow production and maximise room nights.

• Monitor account performance and identify opportunities for growth.

• Ensure all client interactions reflect the brand standards and service philosophy of NoMad.

• Maintain accurate records of account activity and production.

SALES STRATEGY & PERFORMANCE

• Support the implementation of the hotel’s rooms sales strategy to achieve revenue targets.

• Work closely with Revenue Management to optimise pricing, availability and segmentation.

• Monitor market trends, competitor activities and demand patterns.

• Contribute to sales forecasting and pipeline management.

• Track individual performance against room night production and revenue targets.

COLLABORATION & COORDINATION

• Work closely with Reservations, Front Office and Revenue teams to ensure smooth handling of room bookings.

• Coordinate with Events and F&B teams where group business includes additional components.

• Collaborate with Marketing & Communications on campaigns targeting room sales.

• Ensure clear and accurate communication between clients and internal teams.

ADMINISTRATION & REPORTING

• Maintain accurate records in the CRM system, including account details and sales activities.

• Prepare regular sales reports, account production reports and pipeline updates.

• Track leads, conversions and room revenue performance.

• Ensure all documentation is completed accurately and in a timely manner.

GUEST EXPERIENCE & BRAND REPRESENTATION

• Represent NoMad Singapore with professionalism and confidence in all client interactions.

• Ensure a seamless and positive experience throughout the sales journey.

• Build long-term relationships that drive repeat room business.

• Uphold the brand standards and positioning of NoMad.

EXPECTATIONS:

The Sales Manager – Rooms is expected to:

• Always maintain a consistently professional demeanor.

• Represent NoMad positively in all interactions with internal and external stakeholders.

• Always adhere to company policies and procedures, including commercial and pricing guidelines.

• Demonstrate strong sales drive, accountability and ownership of room revenue targets.

• Foster clear communication across departments and with clients.

• Exhibit strong relationship-building and negotiation skills.

• Champion company values and foster a collaborative and results-driven working culture.

QUALIFICATIONS

• Degree or Diploma in Hospitality Management, Business Administration or a related field.

• Minimum 3–5 years of experience in hotel sales with a focus on room sales or corporate accounts.

• Strong understanding of room revenue drivers, segmentation and market dynamics.

• Experience managing corporate, leisure or travel trade accounts.

• Strong communication, negotiation and interpersonal skills.

• Ability to work independently and manage multiple priorities.

• Familiarity with CRM systems and revenue management concepts.

• Proactive, results-oriented and customer-focused mindset.

Roles & Responsibilities

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

Job Description

Position: Outdoor Catering Sales Manager
Location: Singapore
Employment Type: Full-Time

About the Role

We are looking for a dynamic and results-driven Outdoor Catering Sales Manager to grow our catering business through corporate, private, and event sales. The ideal candidate is passionate about food and hospitality, enjoys building client relationships, and has a strong ability to generate revenue through strategic sales initiatives.

Key Responsibilities

• Develop and execute sales strategies to increase outdoor catering revenue
• Identify and secure new corporate and private catering clients
• Build and maintain strong relationships with event planners, corporate accounts, and partners
• Prepare proposals, quotations, and customized catering packages
• Coordinate with operations and kitchen teams to ensure smooth event execution
• Conduct site visits and client meetings
• Achieve monthly and annual sales targets
• Monitor market trends and competitor activities
• Attend networking events, exhibitions, and food-related events to promote the brand

Requirements

• Diploma or Degree in Hospitality, Business, Marketing, or related field
• Minimum 3–5 years of sales experience in catering, hospitality, F&B, or events
• Strong communication and negotiation skills
• Proven track record in achieving sales targets
• Ability to work independently and manage multiple projects
• Good knowledge of outdoor catering operations and event coordination
• Proficient in Microsoft Office and CRM systems