Total 30 support analyst job vacancies

加入領先的冷凍零件供應商，發展您的行政和銷售事業，公司提供具有競爭力的薪資和工作生活平衡。

職責：

• 接聽來電。
• 為銷售團隊提供必要的支援。
• 回答客戶關於公司產品的諮詢。
• 進行資料輸入、銷售訂單處理，並跟進出貨情況。

要求 ：

• 應徵者必須至少擁有SPM/文憑。
• 歡迎應屆畢業生申請。
• 至少2年工作經驗。
• 具備基本的電腦知識。
• 樂於學習的態度。
• 我們將提供培訓。
• 具備良好的英語和普通話口語/寫作能力。

福利待遇

• 個人休假
• 開放文化
• 個人發展機會
• 獎金和年度加薪
• 醫療索賠
• 公積金/社保/就業保險/工傷保險/年假/病假

Technical Support Engineer

Company: Sciengate Automation

Department: Engineering / Customer Support

Location: Malaysia (with regional support)

Role Overview

The Technical Support Engineer provides post-sales technical support, troubleshooting, and optimization for industrial automation systems including PLC, SCADA, HMI, and IIoT platforms.

This role ensures high system reliability, minimal downtime, and data-driven performance improvement across customer operations.

Key Responsibilities

1. Technical Support & Troubleshooting

- Diagnose and resolve issues in PLC systems, SCADA/HMI systems, and industrial communication networks

- Provide remote and onsite support

- Perform root cause analysis using system logs, alarms, and trends

2. System Maintenance & Optimization

- Conduct preventive maintenance and system audits

- Optimize control logic including PID tuning, sequencing, and safety interlocks

- Improve system performance by reducing downtime and increasing efficiency

3. Customer Support & Training

- Act as technical point of contact

- Provide operator and maintenance training

- Develop troubleshooting guides and documentation

4. Implementation & Commissioning Support

- Assist in system commissioning

- Support PLC/SCADA integration

- Integrate with MES/ERP and IIoT platforms

5. Data Analysis & Reporting

- Analyze operational data for faults and bottlenecks

- Generate reports on downtime and OEE

- Support predictive maintenance initiatives

6. Continuous Improvement

- Recommend system improvements

- Contribute to knowledge base

- Develop reusable templates

Required Skills & Competencies

Core Automation Skills

- PLC programming and troubleshooting (Schneider, Siemens, etc.)

- SCADA/HMI configuration

- Industrial protocols: Modbus, OPC UA, MQTT, Ethernet/IP

Software & Database Skills

- Basic programming (Python, JavaScript, or C#)

- Simple scripting and API understanding

- SQL knowledge (queries, joins)

- Familiarity with MySQL, SQL Server, or PostgreSQL

- Understanding PLC → SCADA → Database → Dashboard flow

Analytical Skills

- Root Cause Analysis

- OEE and downtime analysis

- Predictive maintenance concepts

IT / Networking Skills

- Basic networking (IP, switches, routers)

- Familiarity with IIoT and cloud dashboards

Soft Skills

- Problem-solving mindset

- Communication skills

- Independent work capability

- Documentation skills

Qualifications

- Diploma or Degree in Electrical, Mechatronics, Automation, or related

- 1–5 years experience in automation/support

- Fresh graduates with strong fundamentals welcome

Preferred Experience

- Schneider EcoStruxure, Siemens TIA Portal

- OEE systems, data analytics, vibration monitoring

KPIs

- MTTR

- System uptime

- First-time fix rate

- Customer satisfaction

- Reduction in recurring faults

Career Progression

- Technical Support Engineer → Senior Engineer → IIoT Specialist → Solutions Architect

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Paid training and development

Position Overview：

As a Sales Engineer, you will serve as a key communication bridge between our Malaysia team and U.S. retail customers as well as the U.S. sales team. This role primarily communicates with customers through email, ensuring product requirements are accurately understood and efficiently implemented. You will coordinate with R&D, production, quality, and logistics departments to drive the full cycle of product development and delivery, ensuring customer satisfaction and effective order execution.

What You'll Be Doing:

Customer Communication & Order Management

• Communicate with U.S. retail customers via email to clarify product pricing, specifications, and requirements.
• Receive and enter customer orders into the system, ensuring accuracy and completeness.
• Convey customer requirements to the R&D team and assist in product design or modification.
• Follow up on customer feedback and complaints to ensure timely resolution.
• Assist in hosting customer visits, including factory tours, quality inspections, and technical discussions.

Internal Coordination & Process Follow-up

• Work closely with the R&D team to explore customer requirements in depth, support feasibility evaluation, and follow up on R&D progress.
• Collaborate with production, production planning, purchasing, and quality departments to ensure products are manufactured on schedule and meet quality standards.
• Track customer-requested changes during the production stage and promptly communicate them to relevant internal departments.
• Coordinate with logistics and shipping teams to ensure products are safely and punctually delivered to customers via container sea freight.

Sales Support

• Assist the U.S. sales team in preparing quotations, technical proposals, and related documentation.
• Support the preparation of sales reports, market analysis, and maintenance of customer information.

Your Background & Experience:

• Bachelor’s degree or above in any discipline.
• More than 1 year of experience in sales support, order management, or related roles; candidates with both engineering and business backgrounds are preferred.
• Fresh graduates who are proficient in both Chinese and English are encouraged to apply.
• Proficient in Microsoft Word, Excel, and PowerPoint; experience with SAP systems is an advantage.
• Strong cross-cultural communication skills, familiarity with business hospitality etiquette, and basic understanding of current international trade developments.
• Strong problem-solving and multitasking abilities; detail-oriented and highly responsible.
• Fluent in English (listening, speaking, reading, and writing); Ability to communicate in Chinese with colleagues from China will be an added advantage.

If you meet the above requirements and have more than 5 years of relevant work experience in a similar position, the company may additionally offer you the Section Head of Sales position based on your overall performance.

Perks & Benefits

• Employee equity
• Open culture
• Personal development opportunities
• Free meals
• Free parking area

職位描述：

我們正在尋找一位認真負責、注重細節的行政主管，以支援我們的日常行政營運、SQL系統記錄、發票流程和營運協調。

該職位負責確保所有訂單、發貨、發票、付款和收據記錄準確錄入，並有相應的憑證支援。

應徵者必須能夠嚴格遵守公司流程，並與行政、銷售、倉庫和配送團隊合作。這是一個執行和支持崗位。

主要職責：

• 在 SQL 系統中輸入和更新客戶、訂單、出貨、發票、付款和收據記錄。
• 根據有效的證明文件，準備並核對發票資訊。
• 請確保發票詳情（如客戶名稱、商品、數量、價格、單據編號和付款條款）準確無誤。
• 支援日常行政操作，包括文件準備、歸檔和記錄更新。
• 協助進行收貨單/退貨單/發票文件的核對和跟進。
• 與內部團隊協調訂單狀態、出貨記錄、簽收單和庫存移動單據。
• 聯絡相關人員跟進缺失或不完整的文件。
• 妥善保管報價單、送貨單、收貨單、發票、交貨單、付款單和收據等文件。
• 如有任何資訊缺失、錯誤或不匹配，請向報告經理報告。
• 根據需要準備簡單的每日或每週管理總結。
• 遵循公司文件流程，避免未經授權的手動變更。

主要要求：

● 至少 1-2 年行政、發票、銷售支援、營運支援或相關職位的工作經驗。

● 有使用 SQL 系統、會計軟體、ERP 系統、庫存系統或類似業務系統的經驗。

● 能夠處理發票、送貨單、客戶訂單及相關銷售文件。

● 注重細節，尤其是數字、商品代碼、數量、價格和文件參考資訊。

● 基本了解銷售單據流程，如報價單、出貨單、發票、交貨單、付款單和收據。

● 具備基本的 Microsoft Excel / Google Sheets 技能。

● 能夠與行政、銷售、倉庫和配送團隊進行清楚的溝通。

● 責任心強，做事有條理，能夠遵守既定程序。

● 能夠認真細緻地工作，不擅自更改或走捷徑。

● 能夠在繼續操作之前標記並報告不完整或不清楚的資訊。

優先條件：

● 擁有快速消費品、分銷、貿易、物流、倉儲或批發行業經驗。

● 熟悉 SQL 會計/庫存系統。

● 具備審核收貨單、收貨憑證、發票、收貨證明、付款記錄或庫存移動單據的經驗。

● 能夠準備簡單的管理報告或摘要。

● 能夠適應流程驅動型的工作環境。

我們正在尋找的工作方式

● 注重細節

● 穩定可靠

● 良好的後續跟進態度

● 願意遵守制度和流程

● 能夠熟練處理文件和數字

● 資訊不完整時，能夠向適當的人詢問。

● 不會做出未經授權的決定或進行手動更改

福利待遇

• 附近公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 個人休假
• 學術休假

Position Overview：

As a Sales Engineer, you will serve as a key communication bridge between our Malaysia team and U.S. retail customers as well as the U.S. sales team. This role primarily communicates with customers through email, ensuring product requirements are accurately understood and efficiently implemented. You will coordinate with R&D, production, quality, and logistics departments to drive the full cycle of product development and delivery, ensuring customer satisfaction and effective order execution.

What You'll Be Doing:

Customer Communication & Order Management

• Communicate with U.S. retail customers via email to clarify product pricing, specifications, and requirements.
• Receive and enter customer orders into the system, ensuring accuracy and completeness.
• Convey customer requirements to the R&D team and assist in product design or modification.
• Follow up on customer feedback and complaints to ensure timely resolution.
• Assist in hosting customer visits, including factory tours, quality inspections, and technical discussions.

Internal Coordination & Process Follow-up

• Work closely with the R&D team to explore customer requirements in depth, support feasibility evaluation, and follow up on R&D progress.
• Collaborate with production, production planning, purchasing, and quality departments to ensure products are manufactured on schedule and meet quality standards.
• Track customer-requested changes during the production stage and promptly communicate them to relevant internal departments.
• Coordinate with logistics and shipping teams to ensure products are safely and punctually delivered to customers via container sea freight.

Sales Support

• Assist the U.S. sales team in preparing quotations, technical proposals, and related documentation.
• Support the preparation of sales reports, market analysis, and maintenance of customer information.

Your Background & Experience:

• Bachelor’s degree or above in any discipline.
• More than 1 year of experience in sales support, order management, or related roles; candidates with both engineering and business backgrounds are preferred.
• Fresh graduates who are proficient in both Chinese and English are encouraged to apply.
• Proficient in Microsoft Word, Excel, and PowerPoint; experience with SAP systems is an advantage.
• Strong cross-cultural communication skills, familiarity with business hospitality etiquette, and basic understanding of current international trade developments.
• Strong problem-solving and multitasking abilities; detail-oriented and highly responsible.
• Fluent in English (listening, speaking, reading, and writing); Ability to communicate in Chinese with colleagues from China will be an added advantage.

If you meet the above requirements and have more than 5 years of relevant work experience in a similar position, the company may additionally offer you the Section Head of Sales position based on your overall performance.

Perks & Benefits

• Employee equity
• Open culture
• Personal development opportunities
• Free meals
• Free parking area

職位概述：

身為銷售工程師，您將成為馬來西亞團隊與美國零售客戶以及美國銷售團隊之間的重要溝通橋樑。您的主要職責是透過電子郵件與客戶溝通，確保產品需求得到準確理解並有效率地實施。您將與研發、生產、品質和物流部門協調合作，推動產品開發和交付的整個流程，確保客戶滿意度和訂單高效執行。

你的工作內容：

客戶溝通與訂單管理

• 透過電子郵件與美國零售客戶溝通，以明確產品定價、規格和要求。
• 接收客戶訂單並將其輸入系統，確保準確完整。
• 將客戶需求傳達給研發團隊，並協助產品設計或改進。
• 跟進客戶回饋和投訴，確保及時解決。
• 協助接待客戶來訪，包括工廠參觀、品質檢驗和技術討論。

內部協調與流程跟進

• 與研發團隊緊密合作，深入探討客戶需求，支援可行性評估，並跟進研發進度。
• 與生產、生產計劃、採購和品質部門合作，確保產品按計劃生產並符合品質標準。
• 在生產階段追蹤客戶提出的變更要求，並及時傳達給相關的內部部門。
• 與物流和運輸團隊協調，確保產品透過貨櫃海運安全準時送達客戶手中。

銷售支援

• 協助美國銷售團隊準備報價單、技術方案及相關文件。
• 協助準備銷售報告、市場分析和客戶資訊維護。

您的背景和經驗：

• 任何專業的學士或以上學位。
• 1 年以上銷售支援、訂單管理或相關職位經驗；有工程和商業背景的候選人優先考慮。
• 歡迎精通中英文的應屆畢業生申請。
• 熟練使用 Microsoft Word、Excel 和 PowerPoint；有 SAP 系統經驗者優先。
• 具備強大的跨文化溝通能力、熟悉商務待客禮儀，並對當前國際貿易發展有基本的了解。
• 具備較強的解決問題及多工處理能力；注重細節，責任感強。
• 英語流利（聽、說、讀、寫）；能用中文與中國同事交流者優先考慮。

如果您符合上述要求，並且在類似職位上擁有 5 年以上的相關工作經驗，公司可能會根據您的整體表現，額外為您提供銷售部門主管職位。

福利待遇

• 員工權益
• 開放文化
• 個人發展機會
• 免費餐
• 免費停車區

We are looking for an analytical, Collection and Recovery operationally experienced Strategy Specialist to bridge the gap between our debt collection platform and our clients’ day-to-day collection operations.

This role combines functional consulting, collections operations advisory, workflow optimization, and client engagement. The successful candidate will become a subject matter expert in our platform, understanding its features, workflow configuration, automation capabilities, and operational logic in depth.

You will work closely with clients onsite to observe how collection teams utilize the system in real operational environments, identify inefficiencies or process gaps, and recommend data-driven collection strategies and workflow improvements that enhance recovery performance, operational productivity, and user adoption. This role is ideal for candidates with strong exposure to collections operations, banking recovery, debt collection strategy, or functional consulting within enterprise software environments.

Key Responsibilities

Product & Functional Expertise

• Undergo intensive internal training to master our own debt collection platform, including workflow configurations, business rules, automation logic, segmentation strategies, and operational features
• Develop a strong understanding of how system configurations and workflow designs impact operational efficiency and recovery performance
• Serve as a functional subject matter expert (SME) for internal teams and customers during implementation, optimization, and post-go-live support phases

Client Operations Advisory

• Observe and understand client’s end to end collection operations, user behavior, collection workflows, and management practices in real-world environments
• Evaluate operational inefficiencies, manual workarounds, underutilized features, bottlenecks, and process gaps that affect recovery effectiveness
• Analyze collection performance trends, operational behaviors, and workflow effectiveness using data-driven approaches
• Recommend practical workflow improvements, automation enhancements, segmentation strategies, and operational optimization initiatives to improve collection outcomes

Client Engagement & Consulting

• Conduct workshops, discussions, and presentations with operational users, collection managers, and business stakeholders
• Translate business requirements and operational pain points into effective system configurations and workflow recommendations
• Build trusted relationships with customer stakeholders by acting as a strategic advisor throughout implementation and optimization engagements
• Support user adoption and change management initiatives by helping customers maximize system utilization and operational value

Requirements

• Bachelor’s degree in Business Analytics, Data Analytics, Finance, Banking, or a related discipline
• Mandatory minimum 3 to 5 years of experience within debt collection operations, collections strategy, banking recovery, or as a functional analyst/consultant for accounts receivable software
• Proven track record of learning complex enterprise software platforms quickly and understanding how technical configurations translate into business results
• Strong capability to observe daily operational practices, identify inefficiencies or software workarounds, and formulate data-driven optimization strategies
• Commercially minded with the confidence to build relationships with client stakeholders, present optimization recommendations, and effectively position software upgrades or add-on modules that address operational pain points
• Excellent verbal and written communication skills, with the ability to confidently engage and present ideas to both frontline collection managers and executive decision-makers
• Willingness to travel and spend dedicated time working onsite at customer locations during observation, implementation, and optimization stages

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities

職責

• 此職位嚴格要求應徵者精通國語（口語、寫作和打字）。

• 及時、準確、有效地解決所有客戶相關問題。

• 有效率、專業地處理客戶的來電和去電諮詢。

• 透過優質的服務和及時的後續跟進，確保客戶高度滿意。

• 保持專業和積極的態度，並始終遵守公司的客戶服務標準。

• 管理來自各種平台的大量來電、聊天和訊息。

• 透過在規定的時間內確定解決方案並確保適當的後續跟進，來處理和解決客戶投訴。

• 準確記錄客戶互動情況，處理交易，並追蹤日常問題或請求。

• 始終遵守內部溝通協議、準則和公司政策。

• 能夠加班

• 能夠與包括管理階層、客戶和同事在內的各級人員進行溝通

要求

• 至少達到SPM（馬來西亞教育文憑）水準。

• 擁有客戶服務或相關領域（電話銷售、帳單處理、客戶聯絡）的工作經驗者優先考慮，但並非必要條件。

• 歡迎應屆畢業生申請。

• 此職位嚴格要求應徵者精通國語（口語、寫作和打字）。

• 具備透過線上平台（聊天、電子郵件、即時通訊應用程式等）進行有效溝通的能力。

• 具備基本的電腦操作知識（Microsoft Excel/Word）。

• 良好的溝通和人際交往能力。

• 能夠同時處理多項任務，合理安排工作優先級，並有效管理時間。

好處

• KWSP 與 SOCSO
• 年假
• 病假
• 獎金
• 提供的培訓
• 年度增量
• 職涯發展機會

我們正在尋找一位具有分析能力、催收營運經驗的策略專家，以彌合我們的債務催收平台與客戶日常催收業務之間的差距。

該職位融合了功能諮詢、催收營運顧問、工作流程優化和客戶互動。成功入選者將成為我們平台的專家，深入了解其功能、工作流程配置、自動化能力和營運邏輯。

您將與客戶密切合作，實地觀察催收團隊在實際營運環境中如何使用該系統，識別效率低下或流程缺陷，並提出數據驅動的催收策略和工作流程改進建議，從而提升催收績效、營運效率和用戶採納率。此職位非常適合在企業軟體環境下擁有豐富的催收營運、銀行催收、債務催收策略或功能諮詢經驗的候選人。

主要職責

產品及功能專業知識

• 接受密集的內部培訓，以精通我們自己的債務催收平台，包括工作流程配置、業務規則、自動化邏輯、細分策略和操作功能。
• 深入了解系統配置和工作流程設計如何影響營運效率和復原效能。
• 在實施、最佳化和上線後支援階段，擔任內部團隊和客戶的職能領域專家 (SME)。

客戶營運諮詢

• 在真實環境中觀察並了解客戶的端到端催收操作、使用者行為、催收工作流程和管理實務。
• 評估影響回收效率的營運低效率因素、手動變通方法、未充分利用的功能、瓶頸和流程缺陷。
• 運用數據驅動方法分析收款績效趨勢、營運行為與工作流程效率
• 建議採取切實可行的工作流程改善、自動化增強、細分策略和營運優化措施，以提高收款效率。

客戶互動與諮詢

• 與營運使用者、收款經理和業務利害關係人開展研討會、討論和簡報。
• 將業務需求和營運痛點轉化為有效的系統配置和工作流程建議
• 透過在實施和優化過程中擔任策略顧問，與客戶利害關係人建立信任關係。
• 透過協助客戶最大限度地利用系統和提升營運價值，支持用戶採納和變更管理措施。

要求

• 商業分析、數據分析、金融、銀行或相關專業的學士學位
• 必須具備至少 3 至 5 年的債務催收營運、催收策略、銀行債務回收或應收帳款軟體功能分析師/顧問經驗
• 擁有快速學習複雜企業軟體平台並理解技術配置如何轉化為業務成果的良好記錄。
• 具備強大的能力，能夠觀察日常營運實踐，識別低效環節或軟體變通方案，並制定數據驅動的最佳化策略。
• 具備商業頭腦，有信心與客戶利害關係人建立關係，提出優化建議，並有效地推銷能夠解決營運痛點的軟體升級或附加模組。
• 優秀的口頭和書面溝通能力，能夠自信地與第一線催收經理和高層決策者溝通並闡述想法。
• 願意出差，並在觀察、實施和優化階段投入專門時間到客戶現場工作。

福利待遇

• 附近公共交通
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 個人發展機會

Responsibilities

• This position strictly requires fluency in Mandarin (speaking, writing, and typing).

• Deliver prompt, accurate, and effective solutions to all customer-related issues.

• Handle inbound and outbound customer inquiries efficiently and professionally.

• Ensure a high level of customer satisfaction through excellent service and timely follow-up.

• Maintain a professional and positive approach, consistently aligning with the company’s customer service standards.

• Manage a high volume of incoming calls, chats, and messages across various platforms.

• Address and resolve customer complaints by identifying solutions within defined timelines and ensuring proper follow-up.

• Accurately document customer interactions, process transactions, and track daily issues or requests.

• Adhere to internal communication protocols, guidelines, and company policies at all times.

• Able to work extra hours

• Able to communicate with all level from Management, client, co-workers

Requirements

• Achieve at least SPM education.

• Previous working experience in customer service, or customer service related fields ( Telemarketing, Billing, Customer Liaison ) is an added advantage, but not essential

• Fresh graduates are encouraged to apply.

• This position strictly requires fluency in Mandarin (speaking, writing, and typing).

• Possess strong communication skills through online platforms (chat, email, messaging apps, ).

• Knowledge in handling basic computer (Microsoft Excel/Word ).

• Good communication and interpersonal skills.

• Ability to multi-task, prioritize work, and manage time effectively

Benefits

• KWSP and SOCSO
• Annual leave
• Sick leave
• Bonus
• Training provided
• Yearly Increments
• Career Progression opportunities

職位說明 ：-

• 及時處理和跟進報價。
• 接聽客戶來電，解答銷售諮詢。
• 處理收到的訂單並安排出貨。
• 迅速回應客戶需求，提供售後支持
• 協助戶外銷售部門處理內部和外部的行政事務和協調工作
• 熟悉標準產品開發和部門工作流程。
• 與各部門溝通聯絡，確保工作有效率地發展。
• 維護分析文檔記錄文件。
• 始終如一地提供高水準的優質客戶支援和服務
• 協助管理階層分配和指導的其他臨時性工作。

職位要求：

• 至少有兩年銷售協調員工作經驗者優先考慮。
• 最低學歷要求為STPM或任何工程專業的文憑
• 精通英語和馬來語的口語和書面表達能力至關重要，掌握其他地方方言者優先考慮。
• 能夠在快節奏的工作環境中承受壓力並且有效率地工作。
• 電腦技能：熟練微軟辦公室軟體，特別是 Outlook、Excel、PowerPoint 和 Word。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險

Job Description:

1. Billing

• Prepare and issue transport invoices accurately and on a timely basis
• Verify supporting documents (e.g. delivery orders, trip records, customer reports) prior to billing
• Ensure billing is in accordance with agreed rates and contractual terms

2. Customer Reporting & Reconciliation

• Verify report and liaise with customers to verify, reconcile, and validate billing data
• Investigate and resolve discrepancies, disputes, or billing variances

3. Month-End Closing Support

• Assist in month-end closing activities related to transport billing
• Prepare and maintain transport accruals to ensure completeness of revenue and expenses
• Ensure transactions are recorded in the correct accounting period (minimize cross-month billing issues)

4. Data Accuracy & Control

• Ensure accuracy and completeness of billing data in the system

5. Documentation & Audit Support

• Maintain proper documentation for invoices, reports, and reconciliation workings
• Support audit requests by providing relevant schedules and documents

6. Coordination & Communication

• Act as key liaison between customers and internal finance/accounts team
• Respond to customer inquiries related to invoices, reports, and charges 

Seremban Vacancy:

• Able handle full set of trading accounts
• Ensuring proper maintenance of account transactions in compliance to statutory and requirements
• Reconciliation of the intercompany accounts, bank reconciliation, accurate posting entries, fixed assets register
• Liaison with company Secretary, auditor, tax department and other government departments
• Responsible in the timely preparation of full set of accounts, weekly, month-end, and financial year end closing with Note to Accounts and all related accounts schedules. Preparation of monthly, quarterly and yearly management reports.
• Handle finance functions including Accounts Receivable, Accounts Payable, Fixed Assets, and perform accounts reconciliations.
• Assisting with cash flow, payments, and bank-related matters
• Support audit and tax submission such as prepare audit and tax schedules for year-end finalization.
• Experience in e-invoicing

Job Requirements:

• Qualifications: Minimum LCCI/ Diploma in Accountancy or equivalent;
• At least 3 years working experience in accounting department;
• Required language(s): Mandarin (preference), English, Bahasa Malaysia;
• Able to work independently with minimum supervision;
• Positive working attitude and responsible;
• Familiar with MS Offices application, Microsoft Dynamics.

If interested, please contact/whatsapp to Mr. Chong at +6012 272 6610

Benefits:

• EPF/Socso/Annual Leaves/Medical Leaves/Public Holidays/Group Insurance/Sport Activities - Pickleball (weekly), Month Birthday Celebration.

Working Schedule - Shah Alam

• 5 days work a week (Monday to Friday).
• Working hours: Mon – Fri (8:30am – 5:30pm)

Working Schedule - Seremban

• 5 1/2 days work a week (Monday to Saturday).
• Working hours: Mon – Fri (8:30am – 5:30pm), Sat (08:30am - 1pm)

我們正在尋找一位積極主動、注重細節的銷售與行銷實習生（需具備普通話能力），負責與國際供應商聯絡，加入我們不斷成長的團隊。對於渴望在充滿活力的環境中累積採購客戶管理和銷售營運方面實務經驗的學生或應屆畢業生來說，這是一個絕佳的實習機會。

主要職責

• 協助從本地和國際供應商（包括中國）採購產品。
• 協助更新與產品成本會計和定價相關的記錄。
• 協助維護供應商資料庫和溝通。
• 協助追蹤和協調正在進行的項目，以確保項目按時提交和交付。
• 協助處理客戶諮詢和後續事宜。
• 幫助建立與客戶和供應商的良好關係。
• 為銷售和市場團隊的日常營運提供一般性支援。

為什麼要加入我們？

• 獲得銷售拓展和客戶管理的實務經驗。
• 接觸本地和國際供應商。
• 了解真實的商業運作。
• 實習結束後有機會轉為全職員工。
• 地點便利，靠近金拉拉輕軌BK5站

要求

• 目前正在攻讀或近期已完成商業、行銷或相關領域的學習（文憑/學位）
• 能夠用中文和英文（口語和書面）與中國供應商溝通聯絡。
• 基本溝通和人際交往能力
• 樂於學習，責任感強，能適應快節奏的工作環境。
• 良好的組織能力與注重細節

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 休閒著裝要求

Job Description:

1. Billing

• Prepare and issue transport invoices accurately and on a timely basis
• Verify supporting documents (e.g. delivery orders, trip records, customer reports) prior to billing
• Ensure billing is in accordance with agreed rates and contractual terms

2. Customer Reporting & Reconciliation

• Verify report and liaise with customers to verify, reconcile, and validate billing data
• Investigate and resolve discrepancies, disputes, or billing variances

3. Month-End Closing Support

• Assist in month-end closing activities related to transport billing
• Prepare and maintain transport accruals to ensure completeness of revenue and expenses
• Ensure transactions are recorded in the correct accounting period (minimize cross-month billing issues)

4. Data Accuracy & Control

• Ensure accuracy and completeness of billing data in the system

5. Documentation & Audit Support

• Maintain proper documentation for invoices, reports, and reconciliation workings
• Support audit requests by providing relevant schedules and documents

6. Coordination & Communication

• Act as key liaison between customers and internal finance/accounts team
• Respond to customer inquiries related to invoices, reports, and charges 

Seremban Vacancy:

• Able handle full set of trading accounts
• Ensuring proper maintenance of account transactions in compliance to statutory and requirements
• Reconciliation of the intercompany accounts, bank reconciliation, accurate posting entries, fixed assets register
• Liaison with company Secretary, auditor, tax department and other government departments
• Responsible in the timely preparation of full set of accounts, weekly, month-end, and financial year end closing with Note to Accounts and all related accounts schedules. Preparation of monthly, quarterly and yearly management reports.
• Handle finance functions including Accounts Receivable, Accounts Payable, Fixed Assets, and perform accounts reconciliations.
• Assisting with cash flow, payments, and bank-related matters
• Support audit and tax submission such as prepare audit and tax schedules for year-end finalization.
• Experience in e-invoicing

Job Requirements:

• Qualifications: Minimum LCCI/ Diploma in Accountancy or equivalent;
• At least 3 years working experience in accounting department;
• Required language(s): Mandarin (preference), English, Bahasa Malaysia;
• Able to work independently with minimum supervision;
• Positive working attitude and responsible;
• Familiar with MS Offices application, Microsoft Dynamics.

If interested, please contact/whatsapp to Mr. Chong at +6012 272 6610

Benefits:

• EPF/Socso/Annual Leaves/Medical Leaves/Public Holidays/Group Insurance/Sport Activities - Pickleball (weekly), Month Birthday Celebration.

Working Schedule - Shah Alam

• 5 days work a week (Monday to Friday).
• Working hours: Mon – Fri (8:30am – 5:30pm)

Working Schedule - Seremban

• 5 1/2 days work a week (Monday to Saturday).
• Working hours: Mon – Fri (8:30am – 5:30pm), Sat (08:30am - 1pm)

職位描述：

1. 計費

• 準確及時地編制和開立運輸發票
• 開票前請確認相關證明文件（例如送貨單、行程記錄、客戶報告）。
• 確保帳單按照約定的費率和合約條款計算。

2. 客戶報告與對帳

• 核實報告並與客戶溝通，以核實、協調和確認帳單資料。
• 調查並解決差異、爭議或帳單差異

3. 月末結算支持

• 協助完成與運送帳單相關的月末結算工作
• 編制並維護運輸費用計提，以確保收入和支出的完整性。
• 確保交易記錄在正確的會計期間（盡量減少跨月結算問題）

4. 數據準確性與控制

• 確保系統中計費資料的準確性和完整性。

5. 文件編制與審計支持

• 妥善保存發票、報告和對帳工作的文件。
• 透過提供相關時間表和文件來支援審計請求。

6. 協調與溝通

• 作為客戶與內部財務/會計團隊之間的主要聯絡人
• 回覆客戶關於發票、報告和費用的諮詢。

芙蓉空缺職位：

• 能夠管理全套交易帳戶
• 確保帳戶交易得到妥善維護，符合法規要求。
• 公司間帳戶核對、銀行對帳、準確的記帳分錄、固定資產登記
• 與公司秘書、審計師、稅務部門等政府部門聯絡
• 負責及時編製全套帳目，完成周結、月結及年結，並編製會計附註及所有相關會計報表。負責編制月度、季度和年度管理報告。
• 負責財務職能，包括應收帳款、應付帳款、固定資產，並進行帳戶核對。
• 協助處理現金流量、付款和銀行相關事宜
• 協助進行審計和稅務申報，例如準備年終審計和稅務報表。
• 電子發票經驗

職位要求：

• 資格要求：最低要求為LCCI/會計文憑或同等學歷；
• 至少3年會計部門工作經驗；
• 所需語言：國語（優先）、英語、馬來語；
• 能夠獨立工作，只需極少的監督；
• 積極的工作態度和責任感；
• 熟悉微軟辦公室軟體、微軟Dynamics。

如有興趣，請聯絡/WhatsApp Chong先生，電話號碼為+6012 272 6610。

好處：

• 公積金/社險/年假/病假/公共假期/團體保險/體能活動 - 匹克球（每週），每月生日慶祝活動。

工作安排 - 莎阿南

• 每週工作5天（週一至週五）。
• 工作時間：週一至週五（上午 8:30 至下午 5:30）

工作安排 - 芙蓉

• 每週工作 5 天半（週一至週六）。
• 工作時間：週一至週五（上午 8:30 至下午 5:30），週六（上午 8:30 至下午 1:00）