Total 5,175 Full-time support analyst job vacancies

Job Highlights

Singapore grown Medical & Surgical Solutions SME
Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives. We’re DuoMed, a home-grown leader in the design and supply of medical solutions. More importantly, we put patient care first! We innovate to improve clinical outcomes and affordability for healthcare professionals and their patients.

As our high growth momentum continues, we're currently hiring for Accounts & Admin Executive to support our expanding present Singapore and region! The ideal candidate has at least 1 year of working experience in similar role. We offer competitive remuneration package and good career progression opportunities.

In this role you will:

A.  Accounts Responsibility:

·    Maintain accuracy of general ledger.

·    Perform daily accounting & finance duties includingreceivables and payables processes, general ledger, tax and bank reconciliationetc.

·    Prepare monthly financial and management reports formanagement.

·    Oversee AR and AP data and maintenance of sub-ledger.

·    Handle data entry of transactions to accounting system.

·    Support audit and tax queries.

B.  Admin Responsibility:

·    Reporting to Sales Manager.

·    Being the centre point of contact for sales ordering placing, including orders from various countries.

·    Efficiently process orders and coordinate deliveries.

·    Be involved with the entire sales operations process, from issuing invoice, navigating customer to payment platform, issuing sales order, purchase orders to other trade-related documents.

·    Responsible for shipment arrangement to ensure smooth & consistent goods delivery.

·    Establish active communication and engagement with sales and logistic team to ensure that orders are processed promptly.

·    Point of contact for Key account inquiries and being an inside sales for existing customers.

Qualifications & Requirements

·    Minimum GCE ‘O’ Level & ITE or Diploma with 1 years working experience will be an advantage.

·    Basic accounting skills.

·    Computer skill such as MS Office.

·    Possess good interpersonal and communication skills.

About DuoMed

Founded in 2019, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licensed and ISO13485 compliant manufacturer of medical devices & consumables. By 2025, we have extended our distributorship in Malaysia, Thailand, Philippines, Vietnam & India.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

Interested candidates please send your resume. We regret that only suitable candidates will be shortlisted for further discussion.

Key Job Accountabilities:

Engine/Product Production Support Repair

1) Tool Support (Primary Function)

• Design and develop repair fixtures/jigs/tools to support operational requirements, ensuring compliances with safety standards, dimensional tolerances and quality specifications.
• Coordinate with vendors/suppliers and end-users for fabrication and procurement of tools/equipment/consumables
• Perform tooling/consumable equivalency reviews
• Carry out First Article or support validation of new or modified fixtures/jigs/tools with repair engineers on repairs
• Lead or assist in investigation/root cause analysis and corrective/preventive actions for tooling failures/operational issues
• Participate in continuous improvement efforts, optimizing existing tool performances, durability or safety
• Maintain tool documentation, maintenance (i.e. CAD drawings, BOMs, tool maintenance requirements) and support audits with authorities
• Conduct feasibility studies and tool cost analysis for significant projects
• Perform 3D scanning, printing as part of tool design or prototype trials.

2) Production Support

• Perform measurements or establish programs using measurement systems (e.g. CMM, Optical Gaging Products, Optical 3D Metrology) to support operations
• Support programming in machining process (e.g. Conventional G-codes CNCs)
• Take charge of engineering documentation support functions

Required Experience and Qualifications:

• Degree/Diploma in Mechanical, Aerospace or Aeronautical Engineering
• Preferably 3 years working experience in Engines or Components Repair MRO Environment to be independently contributing
• Strong fundamentals in engineering drawing interpretations and GD&T
• Proficiency in mechanical engineering design skillsets (e.g. Autocad, Solidworks)
• Strong knowledge of tool material properties/heat treatment/surface coatings
• Proficiency in CNC programming, using measurement systems is an advantage
• Strong language, analytical, interpersonal and communication skills
• Computer literacy
• Understanding of repair processes is an added advantage
• Some understanding of aviation regulatory requirements is an advantage

We are a reputable private education institution in Singapore offering GCE O-Level and A-Level programmes. To support our growing student body, we are seeking a dedicated and responsible Student Support Manager to oversee student wellbeing, discipline, and engagement, ensuring a positive and supportive learning environment.

Key Responsibilities

Student Management

• Oversee student attendance, discipline, and overall wellbeing.
• Provide pastoral care and guidance to support students’ personal and emotional development.
• Identify at-risk students and implement appropriate intervention strategies.
• Guide students in adapting to school life in Singapore and developing positive learning habits.

Parent & Stakeholder Communication

• Communicate regularly with parents/guardians regarding students’ progress, attendance, and behaviour.
• Address and resolve student-related concerns in a timely and professional manner.
• Maintain accurate records of student cases, communications, and follow-ups.

Student Engagement & Development

• Plan and implement student development programmes, workshops, and activities.
• Promote a positive school culture and encourage student participation in school initiatives.
• Support orientation programmes for new students, especially international students.

Collaboration & Coordination

• Work closely with academic staff, counsellors, and management to support students’ holistic development.
• Coordinate with teaching teams to monitor academic progress and student behaviour.
• Assist in developing and reviewing student management policies and procedures.

Administrative Responsibilities

• Maintain proper documentation of student attendance, disciplinary records, and case management.
• Prepare reports on student performance, attendance trends, and behavioural issues.
• Ensure compliance with school policies and regulatory requirements.

Requirements

• Minimum 2–3 years of experience in student management or education settings.
• Strong interpersonal and communication skills, with the ability to engage students and parents effectively.
• Mature, responsible and able to handle sensitive situations with professionalism.
• Ability to work independently as well as collaboratively within a team.
• Experience working with international students is an advantage.

We Offer

• A supportive and professional school environment.
• Opportunities for career growth and professional development.
• Competitive remuneration, commensurate with qualifications and experience.
• A meaningful role in shaping students’ academic and personal development.

• Monitor system health, performance, and availability across AWS and Azure 

• Respond to alerts, troubleshoot basic issues, and escalate complex incidents to L2/L3 teams 

• Support users with access, configuration, and environment-related queries 

• Maintain documentation of incidents, resolutions, and escalation processes 

• Collaborate with cross-functional teams across multiple projects 

• Ensure compliance with security and operational standards 

• Min Bachelor's degree or above is required. 

• Basic knowledge of AWS (EC2, S3, IAM, CloudWatch) 

• Basic knowledge of Azure (VMs, Storage, AD, Monitor) 

• Familiarity with ticketing tools (e.g., ServiceNow, Jira) 

• Strong troubleshooting skills 

• Ability to handle multiple tasks concurrently 

• Open to shift work / on-call rotations 

Responsibilities:

• Perform regular checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Help maintain the tool room through 5S initiatives and good housekeeping practices

Requirements

• Relevant technical certification
• Basic technical knowledge on tooling and vehicle maintenance
• Computer literate to navigate inventory system and Microsoft Office suite required on the job
• Class 3 driving license. Candidates with forklift driving license will be an added advantage
• Able to work with minimal supervision
• Able to work overtime including weekends

To submit your application, please apply online to apply@rn-care.com or call +(65) tel: 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

This posting is for a contract assignment with Tundra Technical Solutions to provide services to our Client, a Fortune 500 Tech Firm.

Privacy Support Specialist (Korean-Speaking)
Working Hours: Mon-Fri, 8am-5pm SGT
12 Months Contract

Role Overview
We are seeking a Privacy Support Specialist to serve as the primary point of contact for user privacy inquiries directed to designated Local Agent in South Korea under the Personal Information Protection Act (PIPA). This role is critical to ensuring compliance with Korean privacy regulations by providing accessible, human-supported inquiry channels for users.

Key Responsibilities

• Receive and respond to inbound telephone calls from users in South Korea regarding privacy-related matters
• Accurately capture user inquiry details, including contact information, nature of complaint, and relevant account identifiers
• Provide courteous, professional assistance to users in Korean language
• Assess and categorize incoming inquiries based on established criteria (privacy requests, account issues, data subject rights, etc.)
• Complete standardized intake forms and upload to the internal systems for processing by Privacy Operations
• Ensure valid privacy inquiries are forwarded to Privacy Operations within agreed SLA.
• Maintain accurate records of all user interactions in accordance with data handling standards
• Follow Standard Operating Procedures (SOPs) for handling user complaints and data protection inquiries
• Participate in mandatory annual training on Local Agent duties and PIPA compliance requirements
• Support regulatory inspections and audits as required
• Provide regular reports on inquiry volumes, trends, and escalation patterns
• Assist in the notification and reporting of personal information leaks as directed
  

Required Qualifications

• Language: Native-level fluency in Korean (written and spoken) as this person will be handling all enquiries from Native Korean; professional proficiency in English for internal communication.
• Experience: 1-3 years of experience in customer support, privacy operations, compliance, or related administrative roles
• Availability: Ability to work Korean business hours (KST)
• Strong verbal and written communication skills
• Excellent attention to detail and data accuracy
• Ability to handle sensitive information with discretion and confidentiality
• Proficiency with standard office software and ability to learn internal tools
  

Preferred Qualifications

• Experience in privacy, data protection, or regulatory compliance roles
• Familiarity with data subject rights (access, deletion, correction requests)
• Prior experience working with global technology companies
• Understanding of PIPA or other data protection regulations
  

This posting is for a contract assignment with Tundra Technical Solutions to provide services to our client. Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project.

We are a growing Employment Agency (Exclusive IT Professional Hiring) in Singapore seeking a motivated and detail-oriented Office Administrator to support our daily operations. This position is ideal for individuals looking to start or transition into an administrative career. No prior experience is required as comprehensive on-the-job training will be provided.

Job Responsibilities

• Serve as the first point of contact for employee and office-related enquiries.
• Provide administrative support for work pass applications, renewals, cancellations, and related documentation.
• Prepare and issue employee letters, payslips, and other administrative documents.
• Maintain employee records and ensure proper filing of documents.
• Perform general office administration duties, including document management, filing, photocopying, scanning, and correspondence handling.
• Monitor and replenish office supplies and coordinate office maintenance requirements.
• Assist with onboarding and offboarding administration.
• Liaise with candidates, employers, and relevant authorities regarding administrative requirements for work pass processing.
• Schedule meetings and support day-to-day office coordination activities.
• Support management with administrative tasks, reporting, and documentation requirements.
• Ensure confidentiality and proper handling of employee and company information.
• Perform other office administration duties as assigned.

Company Overview

Axis-Tec was founded in 2004 by engineers specializing in industrial automation and manufacturing assembly. Deliver precision engineering solutions and machine complex components for clients in electronics, semiconductor.

Job Summary

To introduce a junior Technical Sales & Support Executive to support sales, service, and marketing activities by preparing quotations, following up with customers, and coordinating with internal teams to drive customer satisfaction and business growth.

Responsibilities

• Prepare accurate quotations, sales documents, and proposal materials aligned with customer requirements to support sales processes
• Follow up proactively with customers on sales enquiries, quotations, purchase orders, and delivery status to ensure timely communication and order fulfillment
• Support service sales by preparing service quotations, handling maintenance support requests, managing spare parts enquiries, and maintaining customer follow-up
• Coordinate effectively with engineering, service, and operations teams to gather technical and commercial information for customer proposals and internal reporting
• Maintain and update customer records, quotation tracking, and sales follow-up reports to ensure data accuracy and support sales forecasting
• Assist in basic marketing activities by preparing product information, updating presentation materials, and supporting exhibition or customer visit preparations
• Respond professionally and promptly to customer enquiries to enhance customer experience and build trust
• Continuously learn and develop knowledge of the company’s technical products, including automation systems, semiconductor equipment, and test solutions

Required competencies and certifications

• Diploma or Bachelor's Degree or equivalent qualification in Engineering, Business, Marketing, or related field (as stated under Requirements)

Preferred competencies and qualifications

• Basic technical understanding of automation, electronics, mechanical, electrical, or semiconductor-related products

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About The Role
As a Business Support Executive at Knight Frank, you’ll be an essential part of our business development engine—supporting proposal preparation, driving tender submissions, and ensuring all our client-facing materials are sharp, professional, and on point. You’ll work closely with internal stakeholders to coordinate key deliverables and help drive our growth strategy through efficient planning and execution.

What You Will Be Doing

• Support the preparation of business development proposals, including fee submissions, tender documents, and presentation decks.
• Collaborate with teams to prepare polished reports and materials for board meetings and client pitches.
• Record and distribute meeting minutes, ensuring timely follow-up on action items.
• Coordinate and manage MA (Managing Agent) agreements and ensure documentation is complete and well-organized.
• Review and validate incoming documents from various departments for accuracy and compliance before final submission.
• Assist in preparing materials for tender interviews and support the team with follow-through on deliverables.
• Manage Section 47 requests and other business-related correspondences in line with statutory and internal guidelines.
• Provide support in maintaining internal records, trackers, and databases to streamline reporting and business planning.

We’re Looking For Someone Who’s:

• Experienced in supporting business development, marketing, or client servicing functions, ideally in real estate or professional services.
• Highly proficient in Microsoft Office, especially PowerPoint, Excel, and Word, with a keen eye for presentation quality.
• Meticulous and detail-oriented, with strong organizational and coordination skills.
• A confident communicator, both written and verbal, who can liaise effectively across teams and with external stakeholders.
• Proactive, resourceful, and capable of juggling multiple tasks and timelines without missing a beat.
• Diploma-qualified (or higher) in Business Administration, Real Estate, or a related field.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Key Responsibilities

• Maintain and support daily operations of Windows servers and Active Directory environments.
• Manage and support virtualization platforms such as VMware vSphere.
• Assist in configuring, upgrading, and maintaining network equipment including routers, switches, and firewalls.
• Troubleshoot network issues and support LAN operations, including routing and switching environments.
• Provide Level 1 and Level 2 support for network connectivity, hardware, and performance-related issues.
• Monitor network performance and identify anomalies using tools such as SolarWinds.
• Perform system monitoring, health checks, backup validation, recovery support, troubleshooting, and issue resolution.
• Support installation, maintenance, and troubleshooting of software and hardware, ensuring operational continuity.
• Ensure airport operational systems and infrastructure platforms are available and stable.
• Assist in incident management, troubleshooting, escalation, and service restoration following operational procedures.
• Collaborate with internal teams, vendors, and stakeholders during operational tasks, maintenance, and incident resolution.
• Participate in system implementation, testing, maintenance, and operational readiness activities.
• Support basic network security tasks, including firewall rule adjustments and access control updates.
• Maintain and update network diagrams, topology maps, SOPs, operational records, technical documentation, and change records.
• Conduct operational activities in alignment with ITIL service management practices and established procedures.
• Provide occasional after-hours, standby, or shift support as operationally required.

Qualifications

• Diploma or degree in Computer Science, Information Technology, or a related field.
• Relevant certifications such as Microsoft, VMware, Cisco, or ITIL are advantageous.
• Foundational certifications like CCNA are preferred.

• Familiarity with Windows Server and Active Directory environments.
• Understanding of networking concepts including TCP/IP, DNS, DHCP, VLANs, VPN, NAT, routing, switching, and LANs.
• Foundational understanding of networking and IT infrastructure.
• Exposure to VMware vSphere virtualization environments.
• Basic knowledge of SQL or database concepts is advantageous.
• Familiarity with Palo Alto and Fortinet firewall platforms is preferred.
• Experience with network monitoring tools such as SolarWinds is advantageous.
• Understanding of ITIL service management practices is preferred.
• Strong analytical and troubleshooting skills.
• Excellent communication, coordination, and stakeholder management abilities.
• Willingness to learn and support multiple IT platforms.

Experience

• 2–3 years of experience in IT operational, infrastructure, or systems support is preferred.
• Exposure to networking, virtualization, Windows Server, firewall, or infrastructure support is advantageous.
• Experience in supporting 24x7 or mission-critical operational environments is a plus.
• Experience in airport, aviation, or large-scale operational environments is advantageous.
• Experience in customer-facing roles or coordinating with stakeholders is preferred.

To apply, please visit www.gmprecruit.com and search for Job Reference: 5WR6WV7R

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Responsibilities:

• Perform regular checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Help maintain the tool room through 5S initiatives and good housekeeping practices

Requirements

• Relevant technical certification
• Basic technical knowledge on tooling and vehicle maintenance
• Computer literate to navigate inventory system and Microsoft Office suite required on the job
• Class 3 driving license. Candidates with forklift driving license will be an added advantage
• Able to work with minimal supervision
• Able to work overtime including weekends

To submit your application, please apply online to apply@rn-care.com or call +(65) tel: 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

The Sales Admin Executive will be responsible for providing administrative support to the sales team and ensuring timely and accurate processing of sales orders. The candidate should have experience working with SAP.

Key Responsibilities:

• Process sales orders in a timely and accurate manner, ensuring all orders are fulfilled in accordance with customer requirements.
• Work closely with the sales team to provide administrative support, including preparing quotations, proposals and invoices.
• Coordinate with logistics and warehouse teams to ensure timely delivery of goods to customers.
• Maintain accurate records of all sales transactions and ensure data integrity in SAP.
• Generate reports and analyze sales data to provide insights to the management team.

Requirements:

• At least 3 years of experience in a sales administration or similar role.
• Strong proficiency in SAP.
• Excellent organizational and time-management skills.
• Strong analytical and problem-solving skills.
• Ability to work independently as well as part of a team.
• Excellent communication and interpersonal skills.

Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs.

EA Licence No: 20S0237

Job:

Supporting operations and maintenance for e-HR (Enterprise Human Resource) system.

Role:

• Ensure smooth operation of existing systems under the e-HR project and successful implementation of any upgraded software and hardware components.

• Liaise and work with the appointed teams, contractors, service providers, third parties and appointed personnel in the course of delivering the project activities.

• Monitor and ensure system adhere to applicable standards, policies and directives.

• Perform IT system compliance activities such as performing Log Reviews, Account and Access Rights Review and Compliance reports reviews.

• Support and work with the company in managing the company's system audits.

• Manage and maintain all development, configuration and documentation in accordance to the company’s quality standards.

• Manage Vulnerability Assessment (VA) activities, and work with the company's appointed contractor to rectify all issues identified.

• Provide project status reporting on a regular basis.

• Manage remediation for obsolete system components.

• Manage the retirement and disposal of obsolete system components.

• Assist the team for any experimentations, researching, testing and evaluation.

Incident Management

• Manage system support issues to resolve all defects that are reported.

• Respond to incidents and problem reports in accordance to company's stipulated Service Level Agreement (SLA).

• Lead investigation and liaise with required stakeholders on resolution of problem.

• Provide timely updates to user management and company on incidents/problem investigation.

• Provide regular consolidated incident summary (including those which are cross-systems, infra incident or due to AFE) to user.

• Perform defect trend analysis to address recurring incident.

• Managing the resources in ensuring the expedient and proper closure of incidents and service requests.

• Perform defect trend analysis to address recurring incident.

Change Request Management

• Propose continuous improvement initiatives to strengthen compliance, cybersecurity posture, and improve work processes

• Conduct requirement gathering with the end users; oversees and manage the implementation of the changes required; and ensuring satisfactory and timely delivery to the users.

• Plan and manage implementation such as Change Request to enable the smooth deployment of the solution. This includes planning, providing support to set-up, identifying and facilitating data collection, highlighting project issues, as well as escalating and facilitating closure of issues with users.

• Manage and work with the existing system integrators of IT systems, in integrating all components of the solution to deliver the solution.

• Manage all necessary acceptance tests performed by delivery team and verify that the solution meets the specifications and requirements.

• Provide change management services to ensure the stakeholders and user communities are well informed of the project matters.

• Seek approval and clearance for the execution of the Change Management which includes all materials and information to be used for the execution.

Contract Management

• Manage contract milestones (within the contract scope) while company manage the contract and overall budget approved from the AOR.

• Liaise and coordinate with exiting/incoming contractors for efficient and expedient handover/takeover.

• Plan for O&S-related purchases, seek support and approval from the company's System Manager and Ops Manager respectively.

Requirements:

• Experience in IT audit is advantageous.

• Familiarity with IM8 or equivalent ICT policies is advantageous.

• Knowledge of SAP HCM ERP is advantageous.

• Senior Engineer-level: At least 3 years of related working experience in information technology.

• This role will need to secure a clearance, due to the sensitivity of the project.

To apply:

Please send your latest CV in MS Word format to jennifer@zenithinfotech.com.sg

Appreciate the interest of all applicants; however only shortlisted candidates will be notified.

Job Summary

We are seeking a proactive and organized Operations & Customer Service Support to act as the key link between customers and the technical team. This role ensures smooth service delivery, efficient operations and high customer satisfaction. If you are a strong communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you.

Responsibilities

• Respond promptly to service and installation inquiries via phone, WhatsApp, and email, providing effective troubleshooting and professional customer support
• Manage multiple WhatsApp Business lines to maintain consistent, high-quality communication with customers
• Coordinate technician schedules by prioritizing urgency, location, and availability, including handling rescheduling and urgent requests
• Collaborate with the warehouse team to finalize daily technician schedules and confirm inventory readiness for service calls
• Prepare and process administrative documents such as invoices, credit notes, and quotations accurately and timely
• Update and maintain internal tracking systems to monitor job progress and support after-sales service effectiveness
• Assist cross-functional teams with general administrative duties to support smooth operational workflows

Requirements

Experience with Zetta Platform is preferred.

Proficiency in MS Office and Google Drive.

Strong multitasking skills, attention to detail, and professional communication manner.

Working Hours

Mon–Fri: 9:00 AM – 6:00 PM

Sat: 9:00 AM – 1:00 PM

2 Saturdays off per month (after 3-month probation)

Is there a Zenika in you?

Let’s talk skills and passion first.

Production Support Specialist

Core Responsibilities

• Production Monitoring: Be accountable for the production environment's health and performance using monitoring tools and dashboards.
• Incident Management: Respond to and manage production incidents and ensure minimal impact on business operations. Document incidents and follow up on resolutions

• Change Management: Review and execute system upgrades and deployments and ensure minimal risk and disruption to production services.

• User Support: Provide support to end-users and stakeholders, address queries and issues related to production services

• Stakeholder Engagement: Collaborate with support personnel of Solution Providers, to troubleshoot, mitigate, and resolve issues related to vendor products.
• Issue Investigation: Investigate production issues and engage relevant teams (e.g. infrastructure, data engineering, application teams) for mitigation and strategic solutions.
• System Resiliency Management: Drive system failover and disaster recovery processes.
• Documentation: Maintain comprehensive documentation of application run books, incident resolutions, and system configurations.
• Continuous Improvement: Identify opportunities for process improvements and automation to enhance the efficiency and reliability of application support.

What you bring:

• Only Singaporeans may apply due to the nature of the project.

• Experience: At least 5 years of hands-on experience in application support or production engineering.

• Technical Proficiency:

• Languages: Strong command of SQL

• Environment: Deep familiarity with Unix/Linux systems and shell scripting.

• Cloud & Tools: Hands-on experience with AWS, Datadog, and Git.

• DevOps Literacy: Understanding of CI/CD pipelines and the Systems Development Life Cycle (SDLC).

• Mindset: An Agile, fast learner who enjoys complex problem-solving and works well in a collaborative team environment.