Total 280 support analyst job vacancies

Job Description :-

•  Handling and following up quotation on a timely manner.
• Interact with customers on Call In sales inquiries.
• Processing of incoming orders and delivery arrangement.
•  Responding swiftly to customers with after-sales support
• Assist Outdoor Sales on administrative task and coordination internally & external
• Stay knowledgeable in standard products development and departmental workflow
• Communicate and liaise with all departments to ensure work is carry out efficiently
• Maintain record of documentation file for analysis
•  Provide consistence high levels of good customer support and service
•  Assisting in additional adhoc work assigned and directed by management

Job Requirement :-

• At least 2 years working experience as Sales Co-Ordinator is advantage.
• Minium STPM or Diploma in any Engineering discipline
• Proficient in spoken and written English and Bahasa Malaysia is essential, as well as other local dialects is added advantage
• Able to perform under pressure in a fast paced working environment
• Computer skills knowledge of Microsoft office products, specifically Outlook, Excel, PowerPoint and Word.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance

about the company.

An established financial services technology organization that specializes in delivering progressive digital solutions within a collaborative and supportive corporate environment.

about the job.

An exciting opportunity has arisen for a technical specialist to join a dedicated team in ensuring the seamless performance and reliability of enterprise software applications.

• Troubleshoot and resolve system queries for corporate users to minimize operational downtime.

• Coordinate platform updates, mobile application maintenance, and the deployment of software patches.

• Record detailed entries of system incidents, user interactions, and technical updates for escalated support tiers.

• Review technical manuals and participate in internal focus groups to continually expand product systems knowledge.

• Formulate operational documentation and procedural guides to streamline troubleshooting workflows for end-users.

skills and experience required.

• Academic qualification in computer science, information technology, or an equivalent engineering discipline.

• Practical knowledge or exposure within the fintech, financial payments, or digital assets domain.

• Basic familiarity with web development or object-oriented programming concepts.

• Clear communication and interpersonal capabilities to engage effectively with business users and internal stakeholders.

• Flexibility to support business continuity plans by working on a rotating twenty-four-seven shift roster.

Please click on the 'apply' button to apply online. For more information, please reach out to Amir Hamzah. (EA: 94C3609 / R1984348)

• Bachelor’s degree in Computer Science or related field.
• 7–15 years of IT experience in Application Support and/or Big Data Support.
• 3–5 years of application development experience preferred.
• Experience supporting banking applications.
• Strong knowledge of Windows and Linux/Unix scripting.
• Hands-on experience with incident, problem, and change management.
• Experience with relational databases such as MariaDB, Oracle, or SQL Server.
• Knowledge of scheduling tools like Control-M or Tivoli/TWS.
• Familiarity with Spark, Airflow, and big data platforms is an advantage.
• Experience with DevOps tools such as Git, Bitbucket, Jenkins, and Jira.
• Experience with monitoring/APM tools like AppDynamics, Graylog, Prometheus, and Grafana.
• Good communication and teamwork skills.
• Ability to handle multiple tasks and work during critical incidents.

Company Overview

Zenith Infotech (S) Pte Ltd. was founded in 1997 to provide advanced IT professionals and solutions, enhancing productivity and competitiveness. It supports clients with staff augmentation for long-term projects across IT companies, consultancies, system integrators, government, and MNCs.

Job Summary

We are seeking an experienced Infrastructure Support Analyst to maintain and enhance enterprise IT infrastructure in cloud environments, ensuring system availability, security, and operational excellence for critical business systems.

Responsibilities

• Deliver technical support by monitoring, troubleshooting, and maintaining IT infrastructure, servers, databases, and cloud platforms to ensure system reliability
• Implement system upgrades, patches, enhancements, and automate infrastructure processes to improve operational efficiency
• Manage incident resolution and service recovery, coordinating escalation processes for production issues to minimize downtime
• Administer and maintain AWS cloud services and manage Linux/Red Hat and Windows Server environments to support business needs
• Conduct security reviews and audits, ensuring compliance with security best practices to protect enterprise assets
• Analyze infrastructure and database capacity, forecast future requirements, and recommend improvements to support scalability
• Support infrastructure projects, evaluate new technologies, and assist in system implementations to drive innovation

Technical Skills

• Cloud & Platforms: AWS (EC2, Fargate, Lambda, RDS, Aurora, DynamoDB, EKS, EMR, Glue, QuickSight, IAM, Step Functions), Kubernetes.
• Networking: AWS VPC, Route 53, ELB, Security Groups, NACLs, Transit Gateway, Network Firewall, WAF.
• Operating Systems: Linux, Red Hat Enterprise Linux, Windows Server.
• Databases: MySQL, PostgreSQL, RDS, Aurora, DynamoDB.
• Automation & Scripting: Terraform/OpenTofu, Ansible, Bash/Shell, Python, PowerShell, AWS CLI.
• Middleware & Tools: JAMS Scheduler, Keycloak/Red Hat SSO, SFTP/OpenSSH, Postman, SOAPUI, JMeter

Preferred competencies and qualifications

• AWS certifications and proven experience supporting enterprise-scale cloud infrastructure environments

Other Information

• Employment type: Contract - 24 months (renewable)
• Location: Central Region, Singapore
• Working Hours: 8:30AM to 6:00PM (Mon-Fri)
• Salary: $6000 - 7800 per month (no bonus)
• Working Arrangement: Full Onsite/Hybrid

EA Licence No. 20S0237

Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs.

EA Licence No: 20S0237

Role:

• Provide technical support and maintenance of IT infrastructure.

• Monitor system performance, troubleshoot, and resolve IT issues.

• Implement system upgrades and enhancements.

Requirements:

• At least 6 years of experience in IT support and infrastructure maintenance.

• Good communication, project management, strong analytical, problem-solving skills.

• At least 3 years of working experience in managing or maintaining Microsoft Windows and/or Red hat/Linux Server in a Cloud environment.

• Possess a strong understanding of security practices in server, database, and network is important.

• Manage the escalation processes and perform service recovery for incidents that directly impact services or users.

• Conduct internal security reviews and assist in internal and external audits

• Support user projects involving infrastructure acquisitions and evaluations.

• Review infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the systems in a timely manner to meet such needs.

• Review database infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the database systems in a timely manner to meet such needs.

• Ensure the Infrastructure servers and networks systems are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

• Ensure the database servers are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack

• Continually exploit technological advancements or new processes to improve on the robustness, performance or resilience of existing operations and services.

• Assist in the planning, review and testing of the IT Disaster Recovery Plan for ensuring the resiliency of the IT infrastructure services.

• Adherence to the Board’s internal processes, procedures and policies for ensuring quality output as well as sound security and controls.

• Self-motivated, dedicated, committed and resulted-oriented team player with strong initiative, ownership and possess good inter-personal and analytical skills.

Technical Skills Requirements:

Integration Development:

• AWS Lambda

Database and Server Infrastructure (1 or 2 of the following):

• AWS Compute (e.g EC2, Fargate)

• AWS RDS (e.g. RDS, Aurora)

• AWS DynamoDB

Network Infrastructure Technologies (1 or 2 of the following):

• AWS VPC (e.g. Subnet, NACL, Security Group, Route Table, Transit Gateway)

• AWS Firewall (e.g. Network Firewall, WAF)

• AWS Route53

• AWS ELB

Data Management and Middleware (any of the following):

• JAMS Scheduler

• Keycloak / RedHat SSO

Continuous Integration (CI)/ Continuous Delivery (CD) Process or Set Up CI/CD Pipelines (e.g. build, setup, test, release, deploy) - 1 or 2 of the following:

• Gitlab Enterprise

• Binary and Build Artifact repository

• Build Pipeline

• Dynamic Application Security Testing (DAST) tools

• GIT Source Code Repository

• Release management

• Software Composition analysis

• Static Application Security testing (SAST) tools

Environments/Systems (1 or 2 of the following):

• Linux

• Open System Environment

• Red Hat Linux

• Windows

Operating System (1 or 2 of the following):

• Linux

• Red Hat Linux

• Windows Server

Platforms (any of the following):

• Amazon Web Services (AWS)

• Kubernetes

Databases (any of the following):

• MySQL

• PostgreSQL

Programming Languages & Other Languages (1 or 2 of the following):

• Bash/ Shell

• Python

• PowerShell

• HCL (Terraform)

Technologies (1 or 2 of the following):

• AWS EKS

• AWS EMR

• AWS Glue

• Amazon QuickSight

• AWS IAM

• AWS Step Function

Tools (1 or 2 of the following):

• Ansible

• Terraform / OpenTofu

• SFTP / OpenSSH

• AWS CLI

• JMeter / SOAPUI / Postman

To apply:

Please send your latest CV in MS Word format to jennifer@zenithinfotech.com.sg

Appreciate the interest of all applicants; however only shortlisted candidates will be notified.

Job Summary:

We are seeking an experienced [ 8+ years ] and highly motivated Assistant vice president [ AVP ] to join our Production/Application support team in a dynamic Fintech/Liquidity reporting environment. The ideal candidate will bring a blend of strong technical skills [ Unix, SQL, Big Data technologies] and deep domain expertise in financial services

[ e.g: Securities, secured financing, rates, Liquidity reporting, Derivatives, front office/back-office system, trading lifecycle ]

This role requires someone who thrives in a high-pressure environment, can troubleshoot complex production issues, understands the full trade lifecycle, and can bridge the gap between critical business users and technical teams.

Key Responsibilities:

• Provide L2/L3 production support for mission critical liquidity reporting and financial applications, ensuring high availability and performance.

• Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting.

• Engage with operations, traders, quants, development teams to understand and resolve production outages/issues.

• Proactively manage alerts, logs and jobs using Autosys, Unix tools, and monitoring platforms [ ITRS/AWP ].

• Execute advance SQL queries and scripts for data analysis, validation, and issue resolution.

• Support multiple applications build on stored proc, SSIS, SSRS, Big data ecosystems [ hive, spark, Hadoop] and troubleshoot data pipeline issues.

• Maintain and improve knowledge bases, SOPs, and runbooks for production support.

• Participate in change management and release activities, including deployment validations.

• Lead root cause analysis [ RCA] , conduct post incident reviews, and drive permanent resolutions.

• Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives.

• Contribute to continuous service improvement, stability management and automation initiatives.

Required Skills & Qualification:

• Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.

• 8+ Years of experience in application or production support with 2+ years at a lead level.

• Strong hands-on experience with.

• Unix/Linus [ scripting, file manipulation, job control]

• SQL [ MSSQL/Oracle or similar, Stored proc, SSIS, SSRS ]

• Big Data technologies [ Hadoop, Hive, Spark ]

• Job Schedulers like Autosys.

• Log analysis tools.

• Solid understanding of financial instruments and trade lifecycle [ Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management ]

• Familiarity with CUSIP, ISINs and other instrument identifiers.

• Knowledge of front office/back office and reporting workflows and operations.

• Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment.

• Effective communication and stakeholder management skills across business and technical teams.

• Experience with ITIL processes, including incident, problem and change management.

Preferred Qualifications:

• Exposure to cloud platforms and containerization [ Docker, Kubernetes ]

• Experience with scripting languages [ Python, Shell ]

• Knowledge of messaging services , middleware [ Kafka, MQ ]

• Familiarity with regulatory and compliance reporting tools and processes.

• Support General Price Increase (GPI) Exercise
• Assist in compiling monthly incentive plans for Global Customers’ GPI review.
• To clarify pricing terms.
• Maintenance of Rates
• Support rate setup or updates in Express Billing
• Maintenance of Global Agreements
• Support post-activation maintenance activities
• Update Global Customer Agreement information

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

Duties and Responsibilities:

• Support the Capesize broking team in the negotiation and fixture process by providing timely market intelligence and operational support.
• Monitor and analyze dry bulk shipping market activities, with a focus on the Capesize segment.
• Prepare and distribute daily market updates, including vessel fixtures, freight rates, and route-specific developments to brokers and clients.
• Maintain and update centralized market databases to ensure the accuracy, relevance, and timeliness of information.

Detailed Day to Day task:

• Update and maintain daily records of Capesize fixtures and freight market developments across key trade routes.
• Compile and distribute morning market reports for brokers and clients.
• Support broker communications by preparing market updates and centralized data reports through internal communication channels.
• Ensure all market data, vessel positions, and cargo information are accurately maintained within internal systems.
• Assist brokers in distributing cargo and tonnage availability reports to targeted client groups.
• Follow up on vessel and cargo positions to ensure information remains current and actionable.
• Monitor market movements and provide relevant updates to support ongoing negotiations and commercial discussions.

Job Requirement:

• Good analytical skills with the ability to interpret market data and identify key trends.
• Excellent attention to detail and ability to manage routine, data-intensive tasks efficiently.
• Strong interpersonal and communication skills, with the ability to work effectively with internal stakeholders and clients.
• Customer-oriented mindset with a professional approach to communication.
• Proficiency in Microsoft Excel is required; knowledge of SQL or other data analysis tools is an advantage.
• Ability to work independently while managing multiple priorities in a fast-paced environment.
• Self-motivated, proactive, and eager to learn about the dry bulk shipping industry.
• No prior experience required, training will be provided

Job Responsibilities:

• Support General Price Increase (GPI) Exercise.
• Assist in compiling monthly incentive plans for review.
• To clarify pricing terms.
• Maintenance of Rates.
• Support rate setup or updates in Express Billing.
• Assist in the central implementation of the annual general price increase for Global Customers.
• Maintenance of Global Agreements.
• Maintain and review fuel terms for Global Customers, executing updates and communicating changes to Sales.
• Support post-activation maintenance activities.
• Update Global Customer Agreement information.

Job Requirements:

• Diploma/Degree holder in any field with strong analytical background.
• Proficient in Microsoft Excel
• Meticulous and detailed, with the ability to analyse large volumes of data.

Aaron Teo Yiau Bing

CEI Reg. No. R1103712

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Requirement Gathering: Elicit, analyze,and document explicit business requirements, translating organizational goals into actionable project scopes.
• Portfolio & Financial Tracking:Monitor project budgets, forecast costs, and manage vendor payments or capitalization reports.
• PMO Governance & Standards: Support the establishment of PMO frameworks, standard operating procedures (SOPs), and project toolkits.
• Data Analysis & Reporting: Analyze project performance data to build management dashboards, identify risks, and recommend mitigations.
• Stakeholder Management: Act as a central point of communication between technical teams, project managers, and executive stakeholders.
• Process Optimization: Identify operational bottlenecks and drive continuous process improvements within the PMO office.

Requirements:

• Bachelor’s degree in Business Management, Information Technology, or a related field.
• At least 8 years in project management, PMO, or business analysis roles, managing all performance dashboards and generating reports for submission to the project team.
• At least 5 years of relevant experience on rapiddigital transformation within the BFSI sector.
• Experience using process mapping tools to document workflows and identify gaps.
• Advanced proficiency in Microsoft Excel (pivottables, vlookups) and presentation tools (PowerPoint); familiarity with Project Management software (Jira, MS Project).
• Proficiency in dashboarding and reporting toolslike Tableau or Microsoft Power BI.

The Finance Analyst reports to the Senior Finance Manager while supporting the Deputy Finance Manager and Senior Finance Analyst, and is responsible for driving the operational accounting, financial analysis, reporting and compliance activities. This position offers the opportunity to gain experience across day-to-day critical financial accounting and analysis, treasury, and investment support to the team in liaison with both internal and external stakeholders. The role will require commercial acumen and the ability to communicate to and influence stakeholders from across the business. 

Given the dynamic nature of the business, below is a non-exhaustive list of deliveries expected from the candidate. However, it covers the foundation responsibilities and capabilities that are required for the candidate to be successful in role. 

• Ensure timely and accurate preparation of consolidated management and financial reports and variance analysis including ad-hoc requests 

• Work closely and provide support to the wider finance team and other functions especially during month end and external audits and ensure accuracy of reporting. 

• Conduct data-driven and qualitative analysis to provide recommendations 

• Ensure compliance with both local legislation and procedures in all areas of accounting, tax, and finance operations.  This includes filing of GST, transfer pricing and other submissions as required by various authorities. 

• Support treasury operations in a multi-currency environment and cash management for entities in the region 

• Liaise and maintain relationships with external stakeholders including external auditors, tax agents, advisors, and partners etc.  

• Input to business optimization projects, identify and implement continuous improvement opportunities. 

• Adherence to safety in the workplace 

Responsibilities

• Gather, document, and validate business and functional requirements from stakeholders across development and maintenance projects
• Translate business needs into clear requirements documentation for use by technical and project teams
• Support and coordinate agile project workflows, including sprint planning, backlog grooming, and requirement prioritisation
• Conduct user acceptance testing (UAT) to ensure delivered solutions meet business requirements
• Support quality assurance processes to verify the accuracy and completeness of system functionality
• Liaise with outsourced vendors to track project deliverables and monitor progress against agreed timelines
• Maintain requirements documentation and project artefacts using tools such as JIRA and Confluence
• Facilitate communication between business users, project teams, and technical stakeholders throughout the project lifecycle
• Identify gaps, risks, or issues in requirements and propose practical solutions to address them
• Support project management activities, including status reporting, documentation, and coordination of project milestones

Requirements

• Bachelor's degree in Business, IT, Engineering, or a related field
• Min 4 years of experience working as a Business Analyst, including experience on agile projects
• Experience working across both development and maintenance projects, with exposure to user acceptance testing (UAT) and quality assurance processes
• Proficiency with requirements management tools such as JIRA and Confluence
• PMP certification or practical project management experience is an advantage, along with experience working with outsourced vendors in tracking and monitoring deliverables

Clarence Khoh

R1552376

• Design, develop, and maintain scalable trading applications.
• Work across the full stack, including backend services and frontend interfaces.
• Analyze business requirements and translate them into technical solutions.
• Ensure high performance, reliability, and security of applications.
• Troubleshoot and resolve production issues in a timely manner.
• Collaborate with cross-functional teams including QA, DevOps, and business stakeholders.
• Participate in code reviews and contribute to best practices.

Skills / Requirements

• 7+ years of Strong experience in Java development (Java 8 or above).
• Proficiency in full stack development (Spring Boot, Microservices, AWS, CI/CD, REST APIs, and modern frontend frameworks such as Angular or React).
• Experience working with trading or financial applications is highly preferred.
• Solid understanding of databases (SQL/NoSQL).
• Familiarity with microservices architecture and cloud environments is a plus.
• Ability to work independently with minimal supervision.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork skills.

Interested candidates, who wish to apply for the above position, please send in your resume to: sasi.indurthi@persolapac.com

PERSOL Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R1331594 (Sasi Indurthi Venkata)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

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• Engage with business users and stakeholders to understand business objectives, challenges, and requirements.
• Conduct workshops and requirement gathering sessions.
• Analyze existing processes and identify improvement opportunities.
• Translate business needs into clear functional and technical requirements.
• Prepare Business Requirement Documents (BRD), Functional Specifications (FSD), and user stories.
• Work closely with Architects, Developers, QA, and Product teams to design technology solutions.
• Perform gap analysis and impact assessments.
• Define workflows, process maps, data flows, and system integration requirements.

Skills/Requirement -

• Strong hands-on experience as a Business Analyst.
• Must have strong analytics experience with expert-level experience and understanding of modern data analysis practices.
• Experience delivering IT transformation projects.
• Strong stakeholder management experience.
• Experience working with cross-functional technology teams.
• Ability to communicate with both business and technical audiences.