Total 1,382 procurement manager job vacancies

Responsibilities including but not limited to:

• Lead and develop the HR team to ensure high performance and professional growth.
• Look at continuous process improvements as the team delivers end-to-end HR transactions including payroll and benefits administration, employee data management and reporting.
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Provide advisories to the management about employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements.
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance.
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
  

Requirements:

• Bachelor’s degree in Human resources or related Field
• Minimum 3 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

• Well Established Security Inspection Solutions Company

• Salary: $4500 - $5500

• Working Hour: Monday - Friday (8.30am – 5.30pm)

• Company Location: Jurong East

• Variable bonus + Excellent Wellfare

Job Scope:

• Lead a Project Team of consultants, contractors, developer in daily-site activities
• Conduct project briefing and kick start meeting
• Responsible for periodic progress reports
• Evaluate the master program and monitor work progress
• Identify potential or actual causes of delay and take preventive or remedial actions
• Monitor submissions and clearances from relevant authorities
• Assist on documentations and make recommendation to clients for award of contracts
• Check safety management system and conduct periodic safety inspection
• Conduct feasibility studies and recommendations on the development concept, preliminary program and budget
• Identify and resolve site technical problems
• Supervise site works to achieve good quality
• Assist in investigating and liaising with public and the relevant authorities for public feedback

Requirement:

• Diploma in IT Engineering, Civil Engineering, Architectural or equivalent
• 2 - 3 years of relevant working experience in project management

Candidates are encouraged to apply this position via ApplyNow button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Summary
Reporting to the CEO, the General Manager will lead the overall growth and operations of new café businesses. This role will oversee business strategy, outlet expansion, operations, profitability, and team leadership to ensure long-term business success.

Key Responsibilities
• Lead the setup, launch, and expansion of new café concepts
• Manage overall business operations and full P&L performance
• Drive business growth, sales, and operational excellence
• Oversee new outlet openings and ensure smooth daily operations
• Ensure consistent customer experience, quality, and service standards
• Work closely with marketing, supply chain, operations, and support teams
• Identify market trends and business opportunities to grow the brand
• Drive innovation and digital initiatives such as delivery platforms and loyalty programs
• Build strong operational systems and processes for future expansion
• Lead, coach, and develop high-performing teams
• Manage budgeting, forecasting, and financial controls

Requirements
• Proven leadership experience in F&B or café operations
• Strong business and commercial management skills with P&L experience
• Experience in opening or scaling café, retail, or new business concepts
• Strong communication and stakeholder management skills
• Hands-on leader with strong operational and people management capabilities

Interested candidates, please send your updated resume to linna.chua@recruithaus.com.sg or contact 91183575

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Recruit Haus’ PDPA and e2i’s PDPA.”

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No.1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

Core Banking Business Transformation Leadership

• Lead end‑to‑end core banking transformation programs, driving client outcomes, governance, and delivery excellence.
• Advise on strategy, operating models, and roadmaps across Payments, Lending, Trade Finance, Deposits, Accounts, Risk, and Finance.
• Provide trusted advisory support to client executives on transformation risks, prioritization, trade-offs, sequencing, and benefits realization.
• Manage multi‑stream programs, align stakeholders, and ensure decisions are anchored in business value, customer impact, and regulatory compliance.
• Facilitate executive forums, workshops, and steering committees to accelerate transformation.

Business Development

• Build senior client relationships and originate opportunities in core banking, digital banking, payments, lending, and trade finance.
• Lead proposals, RFPs, solution design, and commercial discussions.
• Collaborate with vendors and partners to shape joint offerings and bring market insights into client engagements.
• Contribute to practice growth through thought leadership, methodologies, and go‑to‑market assets.

People Leadership

• Lead and coach consulting teams, fostering a high‑performance culture.
• Guide delivery excellence in road maps, operating models, business cases, and executive presentations.
• Share best practices and build firm capability in banking technology transformation.

Requirements:

• Bachelor's degree in any relevant field.
• Minimum 10 years of professional experience in a consulting firm, with significant experience serving banking or financial services clients.
• Proven track record leading large-scale banking transformation, core banking transformation, operating model transformation, or technology-enabled business transformation engagements.
• Strong consulting background with experience in client advisory, engagement leadership, business transformation, stakeholder management, and executive-level communication.
• Deep understanding of banking business domains such as Payments, Lending, Trade Finance, Loans, Deposits, Accounts, Customer, Channels, Operations, Risk, Finance, and related enterprise functions.
• Experience managing complex, multi-workstream transformation programs involving business, operations, technology, risk, compliance, finance, and external partner stakeholders.
• Ability to translate business strategy and client priorities into transformation roadmaps, target operating models, capability designs, implementation plans, and value realization frameworks.
• Experience leading senior client workshops, steering committees, executive updates, stakeholder alignment sessions, and decision-making forums.
• Strong track record in proposal development, RFP responses, opportunity origination, solution shaping, commercial discussions, and pipeline development.
• Experience developing business cases ,transformation roadmaps, operating model designs, governance structures, change management approaches, and executive-level deliverables
• Proven ability to lead, mentor, and develop consulting teams while ensuring high-quality client deliverables.
• Strong executive presence, structured problem-solving skills, business acumen, and ability to operate effectively in complex client environments.
• Experience engaging senior stakeholders such as CIO, COO, CTO, CDO, Heads of Transformation, Operations, Payments, Lending, and business unit leaders will be advantageous.
• Japanese language proficiency is an advantage, as it is required for liaising and communicating with Japanese-speaking clients and stakeholders.

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

Weregret only shortlisted candidates will be notified.

The Project/ Operations Manager will see to the planning, coordination, and execution of projects related to the development and operational setup of a new school, working closely with the school leaders, consultants, contractors, vendors, and stakeholders to ensure the school is established smoothly, efficiently, and in accordance with timelines and organisational objectives.

Your Role as a Project/Operations Manager: 

• Coordinate and manage the school redevelopment project, serving as the key liaison with consultants, contractors, and the Ministry of Education throughout the construction and fit-out phases.

• Oversee project timelines, operational readiness, procurement, and compliance requirements to support the successful completion of the new school campus.

• Plan and coordinate the relocation from the current holding site to the new school premises, including logistics, stakeholder communication, asset movement, and operational transition.

• Support the setup and commissioning of the new school facilities, systems, and operational processes to ensure school readiness for staff and students.

• Undertake and cover the duties of the Operations Manager in periods of absence of School Operations Manager, including management of school operations, facilities, safety, vendors, and administrative support services

• Work closely with school leaders and relevant stakeholders to ensure smooth project implementation and continuity of school operations during the transition period.

Requirements:

• A polytechnic diploma in Building, Estate, Property Management, or related field.

• Possesses at least 5 to 8 years of relevant project management experience, specialising in Estate Management, infrastructure, facilities, or large-scale operational setup projects.

• Fire Safety Manager Course Certificate will be advantageous.

• Strong organisational, coordination, and stakeholder management skills.

• Excellent communication and interpersonal abilities.

• Ability to manage multiple priorities and work within tight timelines.

• Proficient in Microsoft Office applications and project management tools.

• Experience working with schools or educational institutions will be an advantage.

• Good team player with strong communication and interpersonal skills.
  

We regret that only short-listed applicants will be notified for an interview.

Work Location:

2026 & 2027: 95 Jalan Eunos
2028: 20 Pasir Ris Street 51

Project Manager 

• Working Days: Monday – Friday
• Working Hours: 9am – 5.30pm
• Salary: $ 3,500 – $ 4,500
• Working Location: Eunos
• (Need to travel islandwide to client’s site)

Industry: Interior Design & Construction Company
 

Requirements:

• Diploma or O-Level qualification with several years of relevant working experience; experience in carpentry / furniture works is required.
• Familiar with interior design processes.
• Familiar with relevant industry tools or software (e.g., CAD, SketchUp, etc.).

Responsibilities:

• Ensure projects are completed on time, within budget and within scope.
• Manage team performance, assign tasks and provide guidance.
• Conduct regular site inspections to ensure compliance with safety regulations.
• Report project progress and issues to senior management.
• Coordinate the work of suppliers, contractors and other stakeholders.
• Maintain project documentation and ensure reports are accurate and complete.
• Able to conduct site measurements and accurately interpret construction drawings.
   

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is from Manufacturing Industry. They are looking for a Assistant/Sales Manager to assist their Finance team for the next phrase of their business. They are located in West – easily accessible.

Duties

• Develop and execute sales strategies to grow the pumps portfolio in Singapore and regional markets, achieving sales and profitability targets.
• Manage the full sales cycle, including lead generation, technical discussions, quotations, proposals, negotiations, and deal closure.
• Build and maintain strong relationships with key stakeholders such as OEMs, EPCs, contractors, distributors, and key accounts.
• Handle tender monitoring and submissions, project bid follow-ups, and conduct product presentations, technical clarifications, and site visits.
• Collaborate with internal teams and provide market insights, forecasts, and regular sales performance updates to support business growth.

Requirements

• Min Diploma in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related technical field.
• Minimum 5–8 years of sales experience in industrial equipment, pumps, vacuum systems, or rotating machinery.
• Strong technical understanding of compressor/pump sizing, specifications, and applications

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141(Tan Su Yee)

Join a dynamic team driving product innovation, user experience excellence, and operational effectiveness across enterprise platforms.

What You'll Do

• Lead product strategy and roadmap planning based on user needs and business objectives.
• Conduct user research and translate insights into intuitive product experiences and requirements.
• Collaborate with engineering, business, and operations teams to deliver impactful solutions.
• Manage vendor engagement, procurement activities, budgets, and operational processes.
• Facilitate stakeholder alignment, training, and adoption of new platform capabilities.
• Drive continuous improvement through data-driven decision-making and user feedback.
• Ensure product delivery meets governance, quality, and compliance requirements.
• Thrive in a fast-paced environment while managing multiple priorities and initiatives.

What We're Looking For

• Experience in Product Management, UX/Product Design, or related fields.
• Strong stakeholder management, communication, and problem-solving skills.
• Exposure to technology products, digital platforms, or enterprise applications.

Job Description

• Industry/ Organization Type: Construction of Buildings
• Position Title: Project Manager (Residential Building Construction)
• Working Location: Tuas
• Working Hours: 5.5 days (Mon – Fri, 8:00 AM – 7:00 PM; Sat, 8:00 AM – 12:00 PM)
• Salary Package: Basic Salary + Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Coordinate with subcontractors, consultants, and relevant authorities.
• Oversee all on-site works, including structural, architectural, building, M&E, and interior fitting works.
• Manage assigned projects to ensure progress, quality, cost control, and client satisfaction.
• Prepare and review project documents such as progress reports, proposals, and presentations.
• Monitor contractors’ performance to ensure project requirements and objectives are met.
• Manage defect rectification and improvement works for completed projects.
• Implement and maintain quality, safety, and environmental management systems.
• Perform other ad hoc duties as assigned.

APPLY NOW!!!

• Strong project coordination and management skills.
• Good communication and stakeholder management abilities.
• Able to manage multiple tasks and meet project timelines.
• Degree in Building, Civil Engineering, Architecture, or a related field, with at least 7–8 years of relevant experience in residential building projects.
• Alternatively, a Diploma in Building, Civil Engineering, Architecture, Quantity Surveying, or a related field, with at least 15 years of relevant experience.
• Relevant certifications such as SCDP or CCPP will be an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83388 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Role: Application/Technology Delivery Manager

Job Requisition Number: IS-81687

Job Level:  >10 years of relevant experience (L4)

Location: Singapore

Key Responsibilities:

Stakeholder and Communications Management

       Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues

       Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders

       Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas

       Deliver appropriate and effective executive level communication

       Provide status reporting regarding project milestones, deliverable, dependencies, risks andissues, communicating across leadership and business stakeholders

Process and Delivery Execution

       Manage a portfolio of complex initiatives that span one or multiple lines of business

       Full project life cycle ownership to ensure successful project delivery

       Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives

       Prepare detailed project plan for all phases of the project

       Ensure assignment of adequate resources to achieve project objectives in planned time frames

       Manage theday-to-day project activities and resources and chairs the project management team meetings

       Understand interdependencies between technology, operations and business needs

       Manage project scope and changes

       Act as an internal quality control check for the project

       Manage ongoing quality control and participate in quality issue resolution

       Delegate tasks and responsibilities to appropriate personnel

       Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

       Ensure that projects and change requests are proceeding according to scope, schedule, budget and quality standards

       Manage project and change request issues and risks to mitigate impact to baseline

Key Requirements:

Education:

       Bachelor’s Degree in appropriate field of study or equivalent work experience.

Essential:

       Proven working experience in IT project management in a banking environment and in treasury products related.

       Project Management Professional (PMP) / PRINCE II certification is a plus

       Murex knowledge is a plus

       Excellent client-facing and internal communication skills

       Excellent written and verbal communication skills

       Solid organizational skills including attention to detail and multitasking skills

       Ability to multi-task and perform well under pressure

Technical Skills:

       Proven working experience in IT project management in a banking environment and in treasury products related.

       Project Management Professional (PMP) / PRINCE II certification is a plus

      Murex knowledge

We are seeking a talented and dedicated Senior Client Success Manager (Paid Ads) to manage and optimize both Google Ads (PPC) and Social Media Marketing (SMM). This role combines data-driven strategy and creative execution, helping brands build a powerful online presence across key social platforms, including Google Ads, Facebook, Instagram, TikTok, and LinkedIn. As a core team member, you’ll oversee all aspects of our clients’ paid ad campaigns, from initial planning to ongoing optimization. Join us and work with some of Singapore's leading brands, driving real impact and growth.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Work on high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Social Media Marketing (SMM) Responsibilities:

• Campaign Creation & Strategy: Develop and execute integrated social media campaigns across platforms like Facebook, Instagram, TikTok, and LinkedIn, including budget planning and content ideation.
• Content Strategy: Plan and distribute engaging content in various formats, ensuring alignment with each brand’s voice and objectives.
• Audience Insights & Optimization: Collect and analyze audience data to create comprehensive reports, refining future campaigns based on specific KPIs.
• Brand Consistency: Ensure cohesive messaging across all social platforms by collaborating with internal teams and external partners.
• Competitive Research: Monitor competing brands and stay informed about social media trends and tools to ensure we remain industry leaders.
• Performance Reporting: Regularly update clients and team members on campaign progress, providing data-driven recommendations to optimize performance.

Google Ads (PPC) Responsibilities:

• Keyword Research & Optimization: Conduct thorough keyword research, create compelling ad copy, and optimize bidding strategies, conversion rates, and calls to action to drive campaign success.
• End-to-End Management: Lead the planning, execution, and management of PPC campaigns, ensuring that goals and timelines are met.
• Data Analysis & Tracking: Perform data analysis using tools like Google Tag Manager and Google Analytics, providing insights and actionable recommendations to enhance performance.
• Monitoring & Reporting: Monitor keyword costs, split testing, landing page effectiveness, and cost per conversion to continually improve campaign outcomes. Provide monthly reports with data-driven insights and strategic recommendations.

Additional:

• Client Communication: Serve as the primary client contact, managing emails, calls, and online meetings to provide regular updates on strategy and campaign progress.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Collaboration & Best Practices: Collaborate and communicate effectively with team members, sharing paid media best practices and advising on client campaign improvements.
• Industry Awareness: Stay up-to-date with industry news, trends, and best practices to continuously improve campaign outcomes.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: At least 2 years managing paid ads, or 1 year in a digital agency setting.
• Skills: Exceptional client management and communication skills; proficient in written and spoken English.
• Attributes: Proactive, responsible, resourceful, with a positive and team-oriented mindset.

Join us and make a direct impact on prominent brand campaigns while building your career in a growth-oriented and socially responsible company!

Job Summary:

• Basic Salary: $4300 - $6800

• Working hours: Monday to Friday - 8.30am to 6pm

• Working Location: Kent Ridge

• AWS + Performance Bonus + Annual Increment

Job Responsibilities:

- Support clinical quality, patient safety, and quality improvement initiatives.

- Coordinate quality and safety training, workshops, and related activities.

- Provide administrative support for committees, including meeting coordination and minute taking.

- Manage incident reporting, investigations, and root cause analysis.

- Collect, analyze, and prepare quality and safety reports, dashboards, and presentations.

- Coordinate workshop logistics, participant registrations, faculty engagement, and project reviews.

- Monitor project timelines and follow up on submissions and compliance requirements.

- Develop and maintain policies, guidelines, templates, and process documentation.

- Update website content and support communication materials.

- Collaborate with clinicians, departments, and stakeholders to drive continuous improvement and operational excellence.

Job Requirements:

- Bachelor's Degree in Healthcare Administration, Public Health, Life Sciences, Nursing, or a related discipline.

- Prior experience in healthcare quality, patient safety, clinical governance, quality improvement, or healthcare project management.

- Knowledge of Quality Improvement (QI) methodologies and patient safety principles.

- Clinical or healthcare industry background will be advantageous.

- Strong analytical skills with experience in data analysis, reporting, and presentation preparation.

- Good programme coordination and stakeholder management skills.

- Proficient in Microsoft Office applications (Word, Excel, and PowerPoint).

- Experience with healthcare systems, AI, or automation tools will be an advantage.

- Strong communication, organizational, and interpersonal skills.

- Self-motivated, detail-oriented, and able to work independently in a fast-paced environment.

- Able to work effectively with multidisciplinary teams and stakeholders.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf 

**We regret to inform that only shortlisted candidates would be notified.
 

Foo Kai Jing (Fiona)
Registration Number: R2199329
EA License No: 06C2859 (MCI Career Services Pte Ltd)

Are you passionate about delivering exceptional dining experiences and driving restaurant success? Join our team as a Restaurant Manager and play a pivotal role in creating memorable moments for our guests while ensuring our operations run smoothly and profitably.

What to expect:

• Oversee daily restaurant operations
• Implement and uphold Standard Operating Procedures (SOPs) for service recovery, task cycles, and cost control
• Take ownership of sales, food quality, and guest experience
• Maintain safety, hygiene, and cleanliness in compliance with NEA/SFA regulations and company standards
• Oversee manpower planning and scheduling to ensure optimal staffing levels during peak and off-peak hours, while maintaining labor cost efficiency.
• Manage administrative tasks, including payroll processing, employee documentation, and compliance with HR policies
• Take charge of inventory management
• Collaborate with the Executive Chef and Sous Chef to strategize and assist in menu curation and new food offerings
• Partner with the HQ team to develop restaurant partnerships, coordinate advertising and promotions (ANP), and manage other ad-hoc projects as required.
• Coordinate with the Reservation Manager for event sales, ensuring smooth follow-up actions and alignment with the kitchen and HQ teams

Requirement

• At least 5 years of relevant experience in F&B restaurants
• Minimum ‘O’ level or Graduate Diploma in any field/Diploma/Advanced/Higher/ in F&B service or equivalent
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Ability to work effectively under pressure in a fast-paced environment

5 Days work/week rostered, must be able to work weekends and PH
Time: Between 10am to 3pm and 5pm to 10pm (Split Shift)
- 44 Hours/Week

Job Title: Coordination Manager (M&E- LTA projects)
Salary: $8,000 - $15,000 per month (Negotiable)

A leading civil engineering contractor delivering major transit and infrastructure works is recruiting a hands-on Coordination Manager for a significant new project. This pivotal role involves directing all interface management efforts, bridging the gap between design, construction, and diverse multi-disciplinary groups to drive successful project delivery.

Key Responsibilities:

1. Lead all coordination between civil, structural, architectural, and system wide contractors (SWC) throughout the project lifecycle.
2. Manage a team of project coordinators covering civil, structural, architectural, and E&M disciplines.
3. Oversee design and construction interfaces for transit projects, ensuring full compliance with design approval processes and the TFP/TOP framework.
4. Proactively resolve cross-contractor clashes, design discrepancies, and scheduling conflicts to maintain project momentum.
5. Ensure seamless integration of design milestones, construction activities, and regulatory approvals.

Qualifications:

• Proven understanding of design approval workflows and contractor coordination.
• Minimum 10 years of engineering experience with a recognized degree in Mechanical or Electrical.
• At least 8 years managing M&E services works of similar scale and complexity for large scale LTA projects.

We regret that only short-listed candidates will be notified.

Registration No. R26162007

EA License No. 25S3022

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Role Summary

The IT Service Governance, Quality and Improvement Manager is responsible for establishing and governing the operational control framework for IT support services across the project. This role primarily focuses on service quality assurance, governance excellence, and continuous improvement, with supporting oversight of IT asset lifecycle governance .

Acting as a key governance lead within the Centre of Excellence (CoE), the role drives consistency, visibility, and operational maturity across service delivery quality. The successful candidate will build structured processes from the ground up, define clear controls and accountabilities, and work closely with operational teams to strengthen process discipline, service quality, audit readiness, and continuous improvement across the environment.

Key Responsibilities

1) Governance Framework and Operational Control

• Establish and maintain an integrated governance framework covering IT service quality processes and operational controls.
• Define standards, controls, workflows, SOPs, and accountability models to ensure operational activities are executed consistently and in line with governance requirements.
• Align governance practices with ITIL standards, contract requirements, internal policies, SLAs, KPIs, and audit expectations.
• Serve as the central point of oversight for operational compliance, data integrity, and service assurance across support functions.
• Drive governance maturity through structured reviews, control assessments, and stakeholder alignment.

2) Service Quality Assurance and Compliance

• Develop and implement quality assurance controls across incident, service request, change, and problem management processes.
• Define audit and review mechanisms to assess process adherence, ticket quality, documentation standards, and operational discipline.
• Translate contractual SLAs and KPIs into measurable internal controls and performance indicators for proactive monitoring.
• Monitor service performance trends, identify risks to SLA achievement, and highlight areas requiring intervention or corrective action.
• Support the development of a quality culture across operational teams through structured governance, coaching, and clear quality expectations.
• Conduct regular quality reviews and audits to ensure service delivery meets contractual and operational standards.

3) Continuous Improvement and Risk Reduction

• Identify operational inefficiencies, process gaps, recurring issues, and control weaknesses across service management practices.
• Lead root cause analysis and drive corrective and preventive actions to improve compliance, efficiency, service quality, and user experience.
• Recommend and implement improvements in process design, reporting, automation, and controls to strengthen operational maturity.
• Partner with support teams and stakeholders to embed sustainable ways of working and improve overall service governance effectiveness.
• Champion a culture of continuous improvement through structured improvement initiatives, lessons learned, and best practice sharing.
• Track and measure the impact of improvement initiatives on service quality, efficiency, and client satisfaction.

4) Audit, Reporting and Performance Management

• Define and track governance metrics across service quality, including SLA/KPI compliance, audit findings, process adherence, and improvement progress.
• Prepare regular governance reports, dashboards, and management updates for stakeholders and governance forums.
• Support internal and external audits by providing evidence, documentation, process records, and remediation tracking.
• Ensure governance findings, risks, and improvement opportunities are clearly documented and followed through to closure.
• Provide insights and recommendations to leadership based on performance trends and governance metrics.

5) IT Asset Lifecycle Governance

• Provide governance oversight for IT asset lifecycle processes, including asset registration, tracking, reconciliation, and disposal.
• Support the maintenance of a centralized asset inventory repository as the single source of truth for customer IT assets.
• Monitor compliance with asset management procedures and identify discrepancies, duplicates, missing records, and control gaps.
• Define inventory ownership, verification requirements, and escalation paths to support governance and audit readiness.
• Collaborate with asset management teams to ensure asset data integrity and alignment with governance standards.

6) Stakeholder Engagement and Enablement (10%)

• Work closely with System Managers, System Administrators, Helpdesk, Service Desk teams, and other stakeholders to ensure alignment on governance processes and quality expectations.
• Facilitate communication between teams to improve workflow coordination, transparency, and accountability.
• Deliver training, guidance, and coaching on quality procedures, audit readiness, process compliance, and continuous improvement practices.
• Act as a trusted governance partner to operational teams by balancing control, support, and continuous improvement.

Qualifications

Requirements and Experience

• 5–8 years of relevant experience in IT governance, service assurance, quality management, operational compliance, or continuous improvement within IT infrastructure or managed services environments.
• Proven experience in establishing governance processes or quality frameworks from scratch, preferably in live operational environments.
• Strong working knowledge of ITIL processes, especially incident, request, change, and problem management.
• Experience in SLA/KPI monitoring, operational audits, reporting, and continuous improvement initiatives.
• Strong analytical and problem-solving skills, with the ability to identify trends, gaps, and practical improvement opportunities.
• Experience in conducting quality reviews, root cause analysis, and driving corrective actions.
• Strong stakeholder engagement, communication, documentation, and facilitation skills.
• Comfortable working with reporting and analysis tools such as Excel and Power BI.
• Diploma or Bachelor's degree in IT, Computer Science, Business Information Systems, or equivalent practical experience.
• ITIL Foundation certification (strongly recommended).
• Additional certifications in Quality Management, ISO 9001 Internal Audit, Lean Six Sigma, or related disciplines are an advantage.
• Experience in IT asset inventory governance, reconciliation, and lifecycle control is beneficial but not essential.

This role offers the opportunity to shape governance and quality practices within a dynamic IT services environment, driving meaningful improvements that enhance service delivery and client satisfaction.

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.