Job Description

We are seeking a versatile and hands-on Integrated Marketing Manager who can balance strategic planning with strong execution capabilities. This role is responsible for driving brand growth through integrated marketing campaigns across digital, retail, and traditional channels. The ideal candidate is both a strategist and an executor — someone who can develop high-impact long-term and short-term marketing plans while personally running ads, crafting content, and delivering measurable results. This role also requires strong social listening skills to identify emerging trends, audience needs, and competitive insights, as well as the ability to translate those insights into innovative content ideation that fuels engaging, on-brand campaigns.

Key Responsibilities

1. Strategy, Planning & Budget Management

• Lead the planning, development, and execution of integrated, multi-channel marketing campaigns to strengthen brand visibility and customer engagement.
• Manage and optimise the approved marketing budget in alignment with business goals and ROI targets.
• Prepare monthly, quarterly, and annual performance reports with insights and recommendations for management.
  

2. Digital Marketing (Hands-On Execution)

• Independently plan, run, and optimise Google Ads, Meta Ads and other performance-driven campaigns.
• Manage SEO/SEM strategies including keyword research, content optimisation, and landing page performance.
• Execute email marketing campaigns (e.g., Mailchimp, Klaviyo), including A/B testing and audience segmentation.
• Monitor digital KPIs and provide insights using platforms such as Google Analytics and Meta Business Suite.
  

3. Brand, Content & Social Media Management

• Oversee official social media channels (Instagram, Facebook, Rednote, LinkedIn, where applicable), including content planning, copywriting, and community engagement.
• Work with influencers, celebrities, and KOLs to enhance brand reach and credibility.
• Content Ideation: Provide creative direction and clear briefs for designers, photographers, and videographers to ensure consistent branding across all touchpoints.
  

4. Public Relations & Media Communications

• Develop PR strategies to strengthen corporate and brand reputation.
• Craft press releases, media kits, and spokesperson briefs.
• Pitch stories to media outlets and cultivate strong relationships with journalists and media partners.
• Manage media enquiries, brand reputation issues, and crisis communication when needed.
• Track PR coverage and report impact.
  

5. Retail Marketing & CRM

• Plan and manage in-store promotions, premium campaigns, joint promotions, and membership initiatives.
• Build and maintain a robust CRM program to drive customer loyalty, retention, and targeted communications.
• Collaborate closely with Retail Operations on promotional calendars, retail activations, and offline marketing.
  

6. Website, CRO & Analytics

• Manage website updates and enhancements using CMS platforms such as WordPress or Shopify.
• Conduct A/B testing and implement optimisation initiatives to improve conversion rates and user experience.
• Build dashboards and analyse performance across the full funnel (awareness → consideration → conversion).
  

7. Market Intelligence, Vendors & Cross-Functional Collaboration

• Conduct market research, competitor benchmarking, and social listening to identify trends and opportunities.
• Work with internal teams and external vendors/agencies to deliver cohesive campaigns and marketing assets.
• Manage freelancers, agencies, and partners to ensure quality, timeliness, and alignment with brand objectives.
• Lead or support other marketing-related projects as assigned.
  

What We’re Looking For

Must-Have Skills & Attributes

• Strong hands-on experience executing SEM (Google Ads) and Meta (Facebook/Instagram) ads.
• Familiarity with email automation tools (e.g., Mailchimp, Klaviyo), CMS platforms (WordPress, Shopify), and SEO/SEM best practices.
• Skilled in content creation: content briefing, script writing, and video storytelling.
• Strong analytical, project management, and multi-tasking abilities with high attention to detail.
• A proactive team player who is able to work independently, think strategically, and perform well under pressure.

Schedule: Mon-Fri 9am-6pm

Workplace: Jln Bukit Merah

Please note: The job title and salary range etc indicated are for reference purposes only. The final offer may differ based on experience, qualifications, and internal evaluation.

Our client is a Chemical Manufacturing MNC. Due to business needs, they are now recruiting a Senior Finance Executive to be part of their Team for ongoing transformation projects. They are located in the West - With company transport provided

Job Description:

Budgeting & Forecasting

• Support the preparation of bi-annual budgets and periodic forecasts
• Consolidate inputs from stakeholders and validate underlying assumptions
• Analyse actual performance against budget and provide variance explanations

Financial Closing & Reporting

• Assist and coordinate month-end closing activities to ensure all deadlines are achieved
• Prepare and review journal entries (e.g. accruals, prepayments, and adjustments), trial balance, and related supporting schedules
• Ensure financial reports are complete, accurate, and properly maintained

External Audit & Compliance

• Support the external audit process, including preparation of audit schedules and supporting documentation
• Liaise with external auditors and respond to audit queries in a timely manner
• Ensure accounts are maintained in an audit-ready state throughout the year

Operations Oversight

• Support the Finance Manager in managing day-to-day finance operations (AP, GL, etc.)
• Review financial transactions to ensure accuracy, completeness, and compliance with internal policies and controls
• Proactively identify, investigate, and resolve discrepancies
• Provide guidance and support to junior team members as needed

Process Improvement & Digitalisation

• Identify process inefficiencies and drive continuous improvement initiatives
• Support finance transformation and digitalisation projects

Requirements:

• Diploma/ Degree in Accounting / Finance or equivalent
• Minimum 5 years of relevant experience in Full Set Finance
• Well versed in SAP Hana S4
• Experience in the manufacturing industry is an advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682
EA Personnel No: R25157233
EA Personnel Name: Loh Pooi Keng

Our client is a Global MNC in the Logistics and Freight forwarding industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their team, in hopes of developing the current high performing team. They are located in East.

Job Responsibilities:

• Identify and develop new business opportunities to expand market share and drive revenue growth.
• Manage relationships with both existing and prospective clients, ensuring timely follow-up on business needs.
• Conduct sales activities including client visits, presentations, service proposals, and solution demonstrations.
• Negotiate contracts and service packages while ensuring competitive and commercially viable terms.
• Maintain accurate CRM records, quotations, and sales reports, while collaborating with internal teams to ensure smooth service delivery.

Requirements:

• Diploma/Degree in related discipline

• With at least 3 years of relevant experiences in the freight forwarding industry

• Demonstrate aptitudes and skills of speaking, and written communication

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Job Overview

The Assistant HR Manager (Payroll and HR Operations) is responsible for overseeing payroll processes and ensuring HR operations are efficient and compliant with regulatory standards. This role requires a thorough understanding of payroll systems, HR policies, and employee relations, providing support to the HR department in handling payroll processing, HR compliance, and operational tasks. The individual will play a key role in improving HR operations to enhance employee satisfaction and ensure accurate payroll administration.

Responsibilities:

• Managing the payroll system and performing payroll duties, including identifying, verifying and resolving discrepancies for local and overseas payroll
• Handle monthly payroll processing, including income tax, reimbursements, CPF payments, and tax filings for both local and foreign employees
• Ensure timely submission of monthly CPF payments, tax filing for both local and foreign employees
• Liaising with statutory bodies – IRAS, MOM, CPF, etc., with regards to employees’ remuneration
• Handle employees‘ queries on payroll related matters promptly
• Administer staff benefits and claims in accordance with Company policies
• Participating in continuous change management and payroll process streamlining
• Conduct market compensation & benefit benchmarking to ensure the competitiveness of benefit package
• Responds to all EEOC and other employee legal claims
• Prepare and submit surveys (MOM, CPF, SNEF, IMDA, Department of Statistics Singapore, etc.)
• Handle government claims and grants (e.g. NS/ Maternity/ Paternity/ PSG, etc)
• Oversee application and renewal of company licenses
• Supervise, train and develop the HR & Admin Team
• Administering project preparation
• Conduct regular review on payroll and HR processes to ensure adherence to compliance standards
• Manage WICA, Foreign Medical Insurance, and Public Liability Insurance
• Other ad-hoc duties as assigned.

Requirement:

• Degree in Human Resource or a related field
• Minimum of 3 years of hands-on payroll experience
• Good knowledge of the Employment Act, HR regulations, and payroll practices.
• Detail-oriented and problem solver
• Excellent communication and interpersonal skills.
• Able to work under pressure in a fast-paced environment

About the Role：

4 headcounts for Payment

1 headcount for VCC

1 headcount for API

1 headcount for FX
We are seeking a strategically minded, execution-driven Senior Product Manager to own and advance a portfolio of critical payment and financial infrastructure products spanning consumer & business payments, API integrations, card issuance (virtual ）, and FX/OTC trading solutions.

Payment Products (App & Web)

• Define and execute the product strategy and roadmap for MetaComp’s mobile and web payment platforms, delivering seamless, intuitive user experiences for fiat and digital-asset-linked transactions.
• Drive end-to-end product development from concept and UX design through build, testing, and deployment; translate complex regulatory requirements into clear, user-friendly product solutions.
• Define and optimise product KPIs, user experience metrics, and funnel performance using analytics and user feedback.
• Collaborate with Sales and Marketing on go-to-market planning, value propositions, and client-facing documentation.

API & Infrastructure Products

• Own Backbone API integrations that connect payment service providers, FX, settlement, and custody workflows to internal systems.
• Manage technical relationships with external service providers, card processors, banking partners, and scheme networks; ensure SLAs, testing protocols, and integration standards are met.
• Define API requirements, conduct testing (Postman, Apifox, or equivalent), and monitor performance to ensure robust, reliable service delivery.
• Map internal operational workflows to external partner capabilities, driving automation and operational efficiency.

Card Issuance (Virtual & Physical)

• Lead the product strategy for card issuance programs including virtual cards, prepaid, debit, and corporate card solutions across consumer and enterprise segments.
• Manage programs end-to-end: from partner selection (issuer processors, BIN sponsors, card schemes) to feature design (spend controls, tokenization, FX, rewards, limits, transaction monitoring).
• Ensure regulatory and operational readiness across compliance, risk, and operations teams; oversee integrations with payment networks and third-party vendors.

FX, OTC & Digital Asset Products

• Own the FX and OTC trade lifecycle including pricing, quoting, execution, hedging, settlement, and ledger booking.
• Drive product development for crypto and digital asset workflows—spot/OTC trading, liquidity sourcing, wallet management, and on-chain/off-chain settlement.
• Ensure seamless interoperability across front-office, middle-office, and back-office systems; anticipate regulatory and operational risks and embed controls into product design.

Cross-Cutting Leadership

• Lead agile delivery processes, sprint planning, roadmap prioritisation, and cross-team coordination across multiple product domains.
• Conduct competitive and market landscape analysis to ensure strong positioning across payments, card, and FX/digital asset segments.
• Mentor junior product managers and raise the bar on documentation quality, execution rigor, and product practices.

Requirements

• 5–8+ years of product management experience in fintech, payments, banking, trading, or digital asset platforms.
• Demonstrated expertise in at least two of the following domains:
• Consumer or B2B payment products (mobile/web, fiat or digital asset payments);
• API-first infrastructure and platform integrations;
• Card issuance ecosystems (Visa, Mastercard, issuer processing, BIN sponsorship, virtual/physical cards);
• FX/OTC markets, trade lifecycle, and/or digital asset trading & custody.
• Strong understanding of payment rails, transaction flows, authorization, clearing, settlement, and dispute management.
• Proven track record of 0-to-1 product launches and scaling products in fast-paced, regulated environments.
• Excellent stakeholder management, project execution, and communication skills; ability to influence senior leadership and external partners.
• Analytical mindset with experience in SQL, product analytics, or data-driven decision-making.
• Bachelor’s degree in Computer Science, Engineering, Business, Finance, or related discipline.

Preferred Qualifications

• Experience across multiple of the four domains (Payments, API, Card, FX/Digital Assets) in a single role or career trajectory.
• Exposure to MAS or equivalent regulated financial services environments.
• Hands-on familiarity with API testing tools (Postman, Apifox) and modern payment infrastructure.
• Experience with post-trade processing, reconciliation, settlement systems, or ledger booking.
• Knowledge of embedded finance, stablecoins, cross-border payments, or RWA tokenization.
• Prior experience in high-growth startup or scaling fintech environments.

Responsibilities:

• Identify and engage potential customers through various sales techniques (cold calling, networking, referrals, and direct outreach).
• Conduct in-depth consultations with clients to understand their needs and recommend suitable products/services.
• Present and demonstrate products/services to clients effectively.
• Develop and maintain strong relationships with new and existing clients to ensure long-term business growth.
• Negotiate contracts, pricing, and terms to close deals successfully.
• Meet and exceed individual and team sales targets.
• Stay updated with industry trends, market conditions, and competitors' offerings.
• Maintain accurate records of sales activities, customer interactions, and follow-ups in the CRM system.
• Collaborate with marketing and product teams to develop sales strategies.
• Provide after-sales support to ensure customer satisfaction and retention.

Requirements:

• Bachelor's Degree/ Diploma 
• Strong communication, negotiation, and interpersonal skills.
• Ability to understand customer needs and offer suitable solutions.
• Self-motivated with a results-driven approach.
• Ability to work independently as well as in a team environment.

$50 will be given to the candidate after attending the Career Talk.

Our client is a well-established company in the logistics and freight forwarding industry, providing end-to-end transportation and distribution solutions across regional and international markets. Due to their current expansion plan, they are looking for a Sales Executive / Manager to join their commercial team. They are located in the (Central West) – easily accessible.

Responsibilities:

• Drive business growth by acquiring new corporate accounts within freight forwarding and logistics sectors

• Manage and expand existing customer portfolios to increase revenue opportunities

• Prepare and manage pricing proposals, RFQs, and tender submissions for prospective clients

• Conduct market outreach activities to identify potential business opportunities across B2B and e-commerce segments

• Coordinate with operations and customer service teams to ensure smooth execution of client requirements

• Monitor customer accounts, pricing structures, and shipment requirements to support commercial objectives

• Maintain accurate sales activity records, pipeline updates, and account information within internal systems

• Review freight rates and commercial terms to support profitability targets

• Follow up on sales enquiries, quotations, and project discussions with customers

• Prepare periodic sales updates and business development reports for management review

Requirements:

• Diploma or Degree in Business, Logistics, Supply Chain, Marketing, or related disciplines

• Minimum 2–3 years of sales experience within freight forwarding / 3PL

• Experience handling business development, account expansion, or customer acquisition activities

• Familiarity with quotation preparation, tender submissions, and freight pricing structures

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: job•@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

Tuition Centre Manager — Cambridge Learning Group
491 Jurong West Ave 1 · Primary–Secondary tuition centre

Run our centre, lead the tutor team, and grow our weekend classes.
This isn't a front-desk role — you'll report directly to the founder with real autonomy and a path to senior leadership.

What You'll Own

• Grow Sat & Sun classes — recruit tutors, enrol students. Your flagship KPI.
• Lead the tutor team (Maths, English, Science, Chinese, POA): scheduling, huddles, check-ins.
• Own the parent experience: WhatsApp, check-in calls, complaints, renewals.
• Run lead follow-up and the conversion funnel.
• Coordinate holiday programmes and assessment cycles.
• Track utilisation and retention weekly, and partner with the founder on growth.

What We Offer

• Salary: $2,700–$2,800 (probation), $3,000–$3,500 on confirmation.
• Bonus & commission after confirmation, tied to retention and fill rate.
• Schedule: Months 1–9, Mon–Fri 2–9pm + Sat 10am–7pm (44 hrs). Once Sunday classes launch, shift to Wed–Sun, Mon & Tue off (42 hrs).
• Direct founder mentorship + exposure to marketing and ops strategy.
• 14 days leave (7 flexible + 7 in December).

You're a Fit If You

• Have 1+ year in operations or centre management (fresh grads with the right attitude welcome too).
• Speak English plus Mandarin, Malay, or Tamil.
• Can track 100+ students and a tutor roster.
• Know WhatsApp Business, Google Workspace, and AI tools.
• Are Singaporean or PR.

How to Apply
Send your CV + a 3-line answer to: "A parent WhatsApps you at 9pm — their Sec 3 child wants to quit AMaths. What's your first reply?"

The client is a HNW insurance broker firm.

Job responsibilities

• Prepare presentation decks for sales team usage for client engagement

• Assist in gathering relevant information and documentation from clients and relevant stakeholders.

• Maintain service standards to develop and improve customer satisfaction and retention

• Ensure that all customer requests are handled in a timely and consistent manner

• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements

• Support sales team to provide excellent service to high net-worth clients to achieve client retention

• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers requirements and enquiries

• Help in organizing and executing client prospecting activities, including lead tracking and initial outreach.

• Support follow-up and meeting scheduling with prospective and existing clients and partners.

Skills and requirements 

• Diploma in Business Administration, Finance, Marketing, or related field.

• At least 3–4 years of experience in a support, coordination, or client service role. Familiarity with insurance application processes and terminology is a strong advantage.

• Strong organizational and time-management skills; able to multitask with minimal supervision

• Proficient in Microsoft Office (Word, Excel, PowerPoint)

• Excellent written and verbal communication skills

• Customer-focused with strong interpersonal and teamwork skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

Reg. No. R2199597

BeathChapman Pte Ltd

Licence no. 16S8112

Job ID: 1611965

Job Summary:

Drive business growth by managing end-to-end B2B & B2C sales cycles, building client relationships, and achieving revenue targets.

Responsibilities:

• Develop and implement sales strategies to achieve revenue and profitability goals.
• Identify and secure new business opportunities through prospecting, networking, referrals, and market research.
• Build and maintain strong relationships with clients to ensure satisfaction and long-term partnerships.
• Manage the full sales cycle, including lead generation, qualification, proposal preparation, negotiation, and closing.
• Conduct client meetings to understand needs, present solutions, and identify cross-selling and upselling opportunities.
• Prepare quotations, tenders, proposals, and commercial agreements in line with internal guidelines.
• Collaborate with cross-functional teams (Operations, Customer Service, Technical Support, Marketing, Finance) to ensure successful delivery and customer satisfaction.
• Monitor market trends, customer requirements, and competitor activities to identify opportunities and recommend strategies.
• Prepare sales forecasts, pipeline updates, account plans, and regular management reports.
• Achieve monthly, quarterly, and annual sales targets and KPIs.
• Handle customer enquiries, resolve commercial issues, and ensure timely follow-up.
• Represent the company at exhibitions, trade shows, and networking events.
• Maintain accurate records of sales activities and customer interactions in CRM systems.
• Mentor and provide guidance to junior sales team members where applicable.

Requirements:

• Bachelor’s Degree in Business, Marketing, Engineering, or a related field.
• Minimum 5 years of experience in sales or business development within a B2B environment.
• Proven track record of meeting or exceeding sales targets.
• Strong skills in business development, negotiation, and client relationship management.
• Excellent communication and presentation abilities.
• Ability to understand customer needs and deliver value-based solutions.
• Self-motivated, proactive, and results-driven with strong commercial awareness.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Proficiency in Microsoft Office applications and CRM systems.
• Willingness to travel for business development and client meetings when required.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Yang Soon Meng

EA Personnel Reg. no.:R25157469

EA License no.: 07C5771

#SCR-william-yang

Our client is a well-established multinational company in the medical technology manufacturing industry, specializing in the development and production of high-quality medical devices for global markets. They are looking for a Production Manager to join their team. They are located in the (North) - easily accessible.

Responsibilities:

• Lead daily manufacturing operations to achieve production targets, quality standards, and regulatory compliance.
• Develop and implement production plans, schedules, and operational strategies to meet business objectives.
• Monitor production performance, analyze variances, and drive corrective actions to improve efficiency and productivity.
• Manage manpower, equipment, materials, and other production resources to support operational requirements.
• Drive Lean Manufacturing and continuous improvement initiatives to enhance productivity, quality, and cost efficiency.
• Ensure compliance with quality management systems, regulatory requirements, and manufacturing procedures.
• Oversee process transfers, equipment qualifications, validations, and implementation of manufacturing improvements.
• Track and improve key production metrics, including yield, output, on-time delivery, and operational costs.
• Collaborate with cross-functional teams to support production goals, resolve operational issues, and improve processes.
• Lead workforce development, safety initiatives, audit readiness, and production documentation to ensure a compliant and high-performing operation.

Requirements:

• Degree in Engineering, Manufacturing, Operations Management, or a related field.
• Minimum 5 years of experience in production or manufacturing management within a regulated environment.
• Experience leading production teams and managing high-volume manufacturing operations.
• Knowledge of Lean Manufacturing, Six Sigma, root cause analysis, and continuous improvement methodologies.
• Familiarity with production planning, quality systems, process validation, compliance requirements, and operational KPI management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.

We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

Job Description

• Industry/ Organization Type: Construction Main Contractor
• Position Title: Project Manager/Director (Construction/Healthcare)
• Working Location: South – Queenstown
• Working Hours: 5.5 days / Mon-Fri: 8am-5pm, Sat: 8am-12pm
• Salary Package: Competitive and commensurate with relevant experience
• Duration: Permanent

Key Responsibilities

• Lead and oversee the end-to-end delivery of hospital construction projects, ensuring compliance with healthcare regulations and standards.
• Manage project planning, budgeting, scheduling, and resource allocation, ensuring projects are completed on time and within budget.
• Coordinate with architects, engineers, contractors, and hospital stakeholders to drive project milestones and resolve technical issues efficiently.
• Conduct risk assessments, implement mitigation strategies, and ensure strict adherence to safety, quality, and statutory requirements throughout project phases.
• Review and approve architectural and construction plans, specifications, and procurement to ensure alignment with hospital needs and regulatory guidelines.
• Oversee the preparation and submission of project documentation, progress reports, and handover packages.
• Lead project meetings, manage communication channels, and provide updates to senior management and clients.
• Mentor and manage project teams, fostering a collaborative environment focused on excellence and continuous improvement.
• Ensure smooth project commissioning, closeout, and transition to facility operations, addressing any defects or outstanding issues promptly.
• Undertake any additional responsibilities as assigned by the management team.

APPLY NOW!!!

• Degree in Architecture, Civil Engineering, Construction Management, or related discipline
• Min. 10 years of local project management experience
• Preferably have experience in healthcare sector, with a strong background in hospital construction projects
• Proven leadership in managing large-scale, complex construction projects from inception to completion.
• Strong knowledge of local construction codes, healthcare regulations, and safety practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76688 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

About the role

Lead and oversee day-to-day operations across all managed services (Cloud, Network, Systems, Security, and Applications). Act as the primary customer interface and trusted advisor, ensuring clear communication and stakeholder satisfaction. Implement and govern all ITIL process pillars — Incident, Request, Problem, Change, Knowledge, and Asset Management.

Key responsibilities

• Lead and oversee day-to-day operations across all managed services (Cloud, Network, Systems, Security, and Applications)

• Ensure strict adherence to defined SLAs, OLAs, and KPIs, driving accountability and data-driven performance reviews

• Maintain service continuity and incident response readiness, including after-hours escalation management

• Conduct post-incident reviews (PIRs), ensuring lessons learned and RCA findings translate into sustainable corrective actions

• Champion service improvement initiatives (e.g., automation, observability dashboards, and event correlation tuning)

• Implement and govern all ITIL process pillars — Incident, Request, Problem, Change, Knowledge, and Asset Management

• Own the operational governance framework, including SOPs, escalation matrices, RACI charts, and service catalog alignment

• Lead weekly/monthly governance cadences (SLA review, backlog health, change risk review, vulnerability remediation)

• Conduct monthly and quarterly business reviews (MBR/QBR), presenting operational insights, trends, and risk posture

• Manage major incidents and DR scenarios, ensuring structured response, timeline documentation, and customer assurance

About you

• Min 8 - 10 years of experience in IT Operations with 5 - 7 years of AWS cloud environments

• Experience in managing Incident & Problem Management, with accountability for high-severity incident responses

• Day 2 operations in government agencies and strong knowledge of Singapore Public Sector ICT governance

• Experience supporting GCC 1.0, GCC 2.0, and GCC+ environments

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

We are a centrally located recruitment and headhunting firm experiencing strong growth. As we scale - we are recruiting for a Recruitment Sales Manager to drive sales growth, lead the team and strengthen our systems for the next phase of expansion.

You will be responsibilities for:

• Lead, coach, and motivate the recruitment team to achieve sales and performance targets.

• Drive business development by securing new clients and growing existing accounts.

• Develop and implement sales strategies aligned with company growth plans.

• Improve recruitment processes and implement best-fit systems/software.

• Track and analyze sales and recruitment metrics to optimize performance.

• Strengthen employer branding and market presence through initiatives and partnerships.

• Coordinate with internal departments to forecast hiring needs and align resources.

• Build strong networks with HR professionals, vendors, and industry stakeholders.
  
  

Requirements

• At least 3 - 5 years of supervisory experience (Preferably in the Recruitment Staffing industry)

• Proven work experience in Managerial / Supervisory level

• Strong business acumen, analytical skills and use of data to advice on key business insights
  
  

Interested candidates please email your resume to jk@recruitpedia.sg. We regret that only the shortlisted candidates will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R1107107 (TAN JIA SHENG)