Total 2,941 process development engineer job vacancies

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

About the Role

In this role, you will be instrumental in building a comprehensive Agentic Framework. You will focus on the complex orchestration of LLMs, integrating third-party tools, establishing agent observability, and designing the intelligent backend services that power the AI applications. If you are a builder who thrives on solving complex orchestration problems and loves using AI-assisted tools ("vibe coding") to accelerate delivery, this is the role for you.

Key Responsibilities

• Agentic Orchestration & Development: Design and build advanced orchestration layers using Python based frameworks (e.g., LangGraph, n8n) and cloud-native AI services (e.g., AWS Bedrock Agents). Develop and onboard new "skills" and third-party API tool calls for autonomous agents.
• Advanced RAG & Cloud Integration: Architect and optimize Retrieval-Augmented Generation (RAG) pipelines. Integrate with LLMs heavily utilizing the AWS ecosystem (Bedrock) and internal government API gateways, managing context windows and embedding strategies.
• Platform & Marketplace Architecture: Design and develop the backend architecture for the AI capabilities marketplace, allowing users to securely publish, share, version, and manage datasets, custom document chatbots, newly developed AI agents and agentic "skills".
• Backend & API Engineering: Architect and develop robust backend services and APIs. Design and manage relational databases (PostgreSQL) to support application state and complex AI workflows.
• Vector Search & Data Handling: Manage and optimize search/retrieval mechanisms using vector databases and search engines (e.g., OpenSearch) to improve data retrieval accuracy and latency.
• Agent Observability & Evaluation: Implement telemetry and observability for AI agents (e.g., tracking token usage, latency, and tool-call success). Build mechanisms to evaluate LLM outputs and mitigate hallucinations.
• AI Guardrails & Enterprise Security: Implement robust security measures around LLM usage, including prompt injection defenses, data masking, and output filtering, ensuring all AI interactions comply with strict government data privacy policies.
• Data Pipelines & Platform Support: Build robust data ingestion and processing pipelines (ETL) to feed the vector databases.
• Full-Stack Collaboration: Work closely with frontend engineers and UI/UX designers to seamlessly connect complex AI backend processes with React and Next.js frontends.

Qualifications

• Experience: 5+ years of software engineering experience, with mandatory and proven proficiency in backend development, API design, and system architecture.
• GenAI/LLM Experience: Hands-on experience building applications using AI middleware/frameworks (LangChain, LlamaIndex, LangGraph) and managed LLM services.
• Cloud Ecosystem: Strong familiarity with cloud service providers. Deep knowledge of the AWS ecosystem (specifically AWS Bedrock, Bedrock Agents, OpenSearch) is highly preferred, though equivalent experience in Azure or GCP is acceptable.
• Database Mastery: Strong experience with Relational Database Management Systems (RDBMS), specifically PostgreSQL, alongside Vector DB concepts.
• Modern Development: A working understanding of modern frontend frameworks (React/Next.js) and ability to leverage AI-assisted coding tools (vibe coding) while maintaining strict code quality, security, and the ability to debug complex integrations manually.

Bonus Points:

• Workflow Automation: Experience with visual node-based workflow builders (n8n, Flowise).
• GenAI Observability: Experience with LLM observability and evaluation tools.
• Government Standards: Experience building applications that comply with strict data privacy and security standards (e.g., IM8 policies).

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognised by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.

Job Purpose:

• To liaise with module engineers on defect excursion control
• To drive for defect reduction and yield improvement activities

Job Description:

• Supervise YE Associate Engineers and wafer tech operators to ensure smooth 24/7 inline shift operati
• Train and certify YE Associate Engineers on recipe creation and defect source knowledge
• Maintain and enhance internal SOP/OCAP and involve in internal;/external audit
• Operate FIB/SEM/EDX/OM for inline failure analysis
• Operate and create recipes in Brightfield, Darkfield and other defect inspection tool
• Perform partition analysis on defect source and detailed reports on issues
• Build and develop defect source library.
• Track inline defect performance by layer/process tool/chamber on weekly basis
• Perform killer ration analysis
• Perform defect characterization by process tools
• Continuous improvement activities on defect reductions with Modules / vendors / equipment team
• Liaise with process engineers in different modules to troubleshoot for inline defects and defect reduction activities
• Provide scan support in low yield investigation & co-work with Module/PI/PE on technology & device specific yield enhancement activities
• Automate daily activities to improve troubleshooting speed of team
• Responsible for wafer quality to conform to product requirements and have the authority to stop shipment and stop production to correct quality problems

Job Requirements:

• Masters / Degree in Electrical and Electronic Engineering/ Electronic Engineering / Material Science / Chemical Engineering / Electronic and Physics
• 2 – 8 years relevant fab work experience in high volume manufacturing of electronics components in an Front-end semi-conductor industry.
• Experience in defect analysis and yield enhancement is required.
• Excellent interpersonal and communication skills with good leadership capability.
• Team player.
• Responsible and accountable for complying with and implementing environmental, health, safety and security (EHSS) system, policies, procedures and guidelines that are applicable to your scope of work, thereby maintaining a healthy and safe workplace.

We are seeking a highly skilled and experienced SeniorSoftware Engineer to join our dynamic team. The ideal candidate will have over 10years of hands-on experience in software development, with strong expertise in.NET, Python, and cloud technologies. You will be responsible for designing,developing, and maintaining enterprise-grade applications, collaborating withcross-functional teams, and ensuring high performance and scalability ofsolutions

Key Responsibilities:

·      Execute projects and enhancements and providetechnical support in the area of inhouse reporting.

·      Work includes analyzing user requirements anddesign/development of reports

·      Work will also include some automation usingUnix scripts, SQL/Python and some development of interfaces between inhouseapplication and other back-office application systems.

·      Responsible for manage, analyse, develop andautomate software projects for functional requirements and creation ofautomation plans and test scripts.

·      Be part of the DevOps team, will identify,analyze and automate manual tasks and issue fixes

·      Supporting Production Application that isdevelop by team

·      Responsible for Improve & ManagingDeployment Pipeline, exposure to DevOps environment and tools like Git, Jenkinsand JIRA, Confluence

·      Actively participate in inception, dailystand-ups and retrospective meeting & represent testing

·      Collaborate within the team, working in pairswith programmers and other team members

·      Able to quick learn and take on tools ortechnologies

Requirements

·       10years or above of software and development experience

·       BachelorDegree in Computer Science OR information technology OR Science (ComputerStudies)

·       Proventrack record of participating in the design and delivery of applicationsolutions

·       Musthave work experience in Agile environment is an added advantage; A good teamplayer; ability to work on minimal supervision

·       Strongtechnical skills in Microsoft and .NET technologies are essential.

·       Handson programming experience with C#/VB.NET programming, .Net Core 1.0-2.2, MS SQLServer and writing stored procedures, VBA programming, web services, ASP.NET,Web API, Windows Services, -Python programming, XML, Json, batch scripts

Preferredif have experience handling L2 or L3 support on production application

- Experience on developing service-based applications Knowledge in any of thebanking areas is an added advantage

- Experience with Agile & Testing Tools like HPALM, JIRA, Confluence wouldbe an advantage

- Fluency in written and spoken English, excellent communication andinterpersonal skills

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG

SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.) is a Joint Venture between NXP and TSMC. We offer flexible and cost-effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

We're looking for innovative, passionate, and talented people like you to join our team.

We’re searching for an Engineer/ Senior Engineer to be part of our Diffusion (Wet) Department diverse team of talent.

What you will be working on:

• To sustain and improve all equipment performance indices to meet operations goals

• Perform shift duties based on rotation systems to support production
• Optimize equipment uptime/ reliability thru scheduled & recovery maintenance. 
• Control equipment performance indices to meet BBS goals
• Comply to ISO standards and Quality systems of the company
• Forecast/ establish stock levels of spares and consumables to meet manufacturing capacity within allocated budget
• Establish and maintain preventive maintenance OI to standardize equipment practice
• Train/ mentor AEs to through OJT and continually upgrade their technical skills to cope with technological changes
• Recommend improvement to enhance capabilities, reliabilities or cost saving
• Participate in CIT team/ task force to optimize equipment performance and COO
• Start-up new equipment to support production ramp, from facilities hook-up, vendor start-up, to acceptance of equipment.
• Documentation of Corrective Action and Best-Known Methods for equipment to allow more efficient troubleshooting
• Ensure good housekeeping and safety practices in the work area.

More about you:

• Degree in Electrical/Electronics/Mechanical Engineering Diploma in Mechatronics/ Electronics/ Mechanical Engineering with at least 4 years semiconductor equipment maintenance experience.
• 1-3 years relevant experience innthe semiconductor manufacturing environment. Fresh Degree holders are welcome to apply.
• High Vacuum maintenance experience
• Basic semiconductor wafer fabrication equipment/ process knowledge
• Able to interpret electrical/ pneumatic schematic drawings
• Team Player
• Possess a strong sense of responsibility

SSMC is firmly committed to upholding equal employment opportunities for all individuals. We strictly adhere to the Tripartite Guidelines on Fair Employment Practices (TGFEP), the Singapore Food Safety and Security Act 2025 (FSSA 2025), and the Singapore Code of Advertising Practice. All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status and family responsibilities, or disability, or any other attributes as protected by the relevant laws.

SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.) is a Joint Venture between NXP and TSMC. We offer flexible and cost-effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

We're looking for innovative, passionate, and talented people like you to join our team.

We’re searching for an Engineer/ Senior Engineer to be part of our Product Engineering Department diverse team of talent.

What you will be working on:

• Ensuring 1st time yielding silicon, benchmark D0 for baseline and products.
• Identify & resolve Product, Test & Fab-Process related yield limiters in shortest time possible.
• Technical interface with Business Lines/customers
• Driver for yield improvement
• Resolve product yield, quality and reliability issues
• Perform pre-tapeout risk assessment and communicate with Business line/Fab on the necessary actions to eliminate/minimize the risk.
• Work with Customers/Mother Fab on the DfM related issue.
• Conduct product yield analyses to identify root cause of wafer sort and final test failures
• Set up fault diagnostic capabilities for yield improvement
• Work with Business line/customers on product low yield disposition
• Perform electrical and physical failure analysis to isolate fail location
• Drive the yield improvement task force

More about you:

• Master/bachelor’s degree in electrical / Electronic Engineering or Science in Physics
• 2 – 8 years product and/or test engineering, failure analysis or process-integration experience
• Experience in Fab process, yield engineering or design will be an added advantage
• In depth knowledge of semiconductor device physics, electrical & electronics engineering fundamentals & wafer fabrication processes
• Strong analytical & problem-solving skills
• Good interpersonal and communication skills

SSMC is firmly committed to upholding equal employment opportunities for all individuals. We strictly adhere to the Tripartite Guidelines on Fair Employment Practices (TGFEP), the Singapore Food Safety and Security Act 2025 (FSSA 2025), and the Singapore Code of Advertising Practice. All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status and family responsibilities, or disability, or any other attributes as protected by the relevant laws.

Responsibilities

• To report and assist Project Manager (PM) on project functions included but not limited to project management, site management, risk control management etc. to meet the project(s) goals.
• To assist Project Manager in project planning, implementation and to coordinate all construction works on the project site are in accordance to the master and detailed work program.
• To prepare, plan and submit project related documents, such as schedules, method statement, design plan, risk assessment, monthly report, etc.
• To supervise the execution of the construction works and ensure that the works are carried out in accordance with contract specification/bills of quantities, construction drawings, company’s quality standards, Environmental, Safety & Health (ESH) practices and all other contract documents.
• To coordinate and liaise with Client’s representatives, relevant Authorities, Consultant, Subcontractors, Suppliers, etc. on all project aspects and need be, to provide all technical and non-technical resolutions followed by documentation.
• To liaise with client or consultant for site inspections, submission of necessary technical reports and ensure necessary records are maintained at site. Assist Contract department (QS) in verifying progress payments and claims from Contractors.
• To attend regular meetings with Client’s Representative, Consultants and/or Contractors and ensure the progress is on schedule.
• To establish proper and effective document control system, maintain & conduct reviews of detail design drawings, project documents and specifications.
• Any other duties that may be assigned from time to time.

Requirements

• Degree in Civil Engineering or equivalent with 3 to 5 years of working experience in the construction industry.
• Good Time management and organization skills;
• Good interpersonal and communication skill;
• Able to multitask;
• Able to work under fast paced environment;
• Working at Changi Airport site office.

About the Role

We are seeking a Firmware Engineer / Senior Firmware Engineer to join a dynamic engineering team responsible for designing, developing, and maintaining embedded firmware solutions for industrial automation products. The successful candidate will be involved in firmware architecture, embedded software development, debugging, testing, and collaboration with cross-functional global teams to deliver high-quality and reliable products.

Key Responsibilities

• Design, develop, enhance, and maintain firmware for industrial automation products, including Micro800 PLC family solutions.
• Implement embedded firmware using industry-standard development tools and environments.
• Perform firmware debugging, troubleshooting, root cause analysis, and corrective actions for complex technical issues.
• Develop and maintain low-level device drivers and hardware abstraction layers for embedded systems.
• Work closely with Firmware, Hardware, System Test, and Product Management teams across global locations.
• Participate actively in Agile development activities including sprint planning, backlog refinement, stand-ups, and retrospectives.
• Conduct firmware verification, validation, and systematic testing to ensure product quality and reliability.
• Support integration of communication protocols and embedded operating systems.
• Prepare and maintain technical documentation including design specifications, interface definitions, test plans, and implementation guides.
• Participate in design reviews, code reviews, and technical discussions to ensure maintainable and scalable firmware solutions.
• Contribute to continuous improvement initiatives, engineering best practices, and software development processes.

Requirements

Education

• Bachelor's Degree in Electrical Engineering, Computer Engineering, Computer Science, Embedded Systems, or a related discipline.

Experience

• Minimum 5 years of experience in embedded firmware or embedded software product development.
• Experience in industrial automation, PLCs, or control systems is advantageous.

Technical Skills

• Strong programming experience in C and C++ for embedded systems.
• Hands-on experience with STM32 or similar 32-bit microcontroller architectures.
• Experience in low-level driver development and hardware interfacing.
• Experience with Real-Time Operating Systems (RTOS) such as:VxWorksThreadXQuadrosFreeRTOSOther RTOS platforms
• Knowledge of communication protocols including:TCP/IPEthernetUSBWi-FiCAN BusProfibus
• Familiarity with embedded development and debugging tools including:JTAG debuggersOscilloscopesLogic analyzersHardware diagnostic tools
• Understanding of firmware architecture, embedded design patterns, and hardware-software integration.

Soft Skills

• Strong analytical and problem-solving skills.
• Ability to investigate and resolve complex technical issues independently.
• Excellent communication and interpersonal skills.
• Ability to collaborate effectively in multicultural and cross-functional teams.
• Innovative mindset with a willingness to explore new ideas and solutions.

Preferred Qualifications

• Experience developing firmware for digital and analogue hardware platforms.
• Ability to interpret hardware schematics and component specifications.
• Experience documenting firmware architecture and hardware-software interfaces.
• Knowledge of embedded software development methodologies, coding standards, and modern engineering practices.
• Experience driving process improvements and engineering excellence initiatives.
• Knowledge of industrial automation systems, PLCs, and control technologies.

Key Responsibilities

• Provide Level 2/3 support for network infrastructure across data centers, remote branches, and overseas locations.
• Install, configure, and troubleshoot Cisco routers, switches (Nexus, 2960, 3750), and firewalls (Checkpoint, Juniper).
• Manage and support routing protocols including RIP, EIGRP, OSPF, BGP, and HSRP.
• Perform network health checks, DR drills, and ISDN testing for business continuity.
• Coordinate with vendors for SSOE deployments, hardware replacements, and RMA processes.
• Monitor and maintain WAN links using tools like SolarWinds, NetBrain, Riverbed, Algosec, and IBM ISM Service Desk.
• Support and troubleshoot VPNs, VLANs, and public cloud connectivity.
• Generate and maintain documentation for network changes, incident reports, and monthly performance metrics.
• Collaborate with cross-functional teams to resolve network-related issues and implement infrastructure upgrades.
• Ensure compliance with SLA and IT security policies.

Technical Skills & Tools:

• Networking: Cisco (CCNP certified), Nexus, RIP, EIGRP, OSPF, BGP, HSRP, STP, VLAN, VPN
• Firewalls: Checkpoint, Juniper
• Servers: Windows Server 2008/2003, Active Directory, FTP, DNS, DHCP, Backup Server
• Monitoring & Ticketing Tools: SolarWinds, NetBrain, Riverbed, IBM ISM, Ichamp, JIRA, CA Spectrum
• Others: Lotus Notes, Blackberry configuration, SSL VPN, Symantec Endpoint Antivirus

Required Skills & Experience:

·      Bachelor Degree in relevant field (e.g.,Computer Science, Information Technology, Engineering).

·      10+ years of experience

·      Willingness to participate in 24x7 supportrotations and on-site activities.

·      Excellent communication and documentationabilities.

·      Strong analytical and troubleshooting skills.

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG

COMPANY DESCRIPTION

YTL PowerSeraya Pte. Limited, a wholly owned subsidiary of YTL Power International Berhad, is in the business of producing, wholesaling, trading and retailing of energy; with a primary focus on electricity. As an established player in Singapore's energy sector, it supplies the country's energy needs through its multi-utilities platform. With a licensed generation capacity of 3,100 MW*, it is one of Singapore's largest electricity generators.

The YTL PowerSeraya Group has three subsidiaries: the retail arm under the Geneco brand provides electricity price plans and energy solutions to homes and businesses, PetroSeraya is the fuel management arm of the Group, and Taser Power which operates Taser Power Plant.

Besides being a Plaque of Commendation (GOLD) awardee at the National Trade Union Congress's May Day Awards 2023, YTL PowerSeraya has adopted three Tripartite Standards under the Tripartite Alliance for Fair and Progressive Employment Practices, and has committed to be a fair and progressive employer. To find out more about the organisation, please visit ytlpowerseraya.com.

*As at 30 Oct 2024, our registered generating capacity with EMA is 2,467.7 MW.

RESPONSIBILITIES

• Ensure maintenance work is executed effectively, efficiently and complied with safety and regulatory requirement.

• Respond and attend to plant failures and forced outages to ensure timely and proper rectification and restoration.

• Plan and ensure safe and timely execution of plant overhaul activities.

• Recommend and implement modification, upgrading and installation plans for plant system and equipment for enhancement, availability and reliability improvement.

• Manage the procurement of parts and services to meet the maintenance needs of the section, including spare parts and external services for routine and breakdown maintenance.

• Lead and manage a team of technical officers and technicians.

• Development of staff.

• Degree in Electronic & Electrical Engineering or equivalent recognised by the Professional Engineers Board.

• Possesses sound knowledge of Control and Instrumentation and good working knowledge of safety and statutory requirements.

• Driven self-starter with strong work ethics.

• Team player with strong analytical, technology and communication skills.

• Is available on standby after office hours for emergency calls.

• Knowledge in cyber security will be advantageous.

• Have a safety mindset and display good workplace safety behaviour.

• Be a part of the CERT team and be actively involved in emergency responses whenever called upon.

Job Description

We’re on the lookout for a Specialist, Business Development to join our Marketplace team in Malaysia. This is a unique opportunity for a driven and experienced sales professional to make a direct impact on foodpanda’s growth. If you thrive in fast-paced environments, enjoy building relationships, and want to be part of a dynamic and collaborative team, we’d love to hear from you.

This role is based in Kuching and reports directly to the Shops Commercial Lead.

Responsibilities:

• As a Specialist, Business Development, you’ll play a pivotal role in driving growth across our marketplace by:
• Leading the execution of strategic sales plans to onboard new vendors to the foodpanda platform.
• Introducing foodpanda’s suite of services and solutions to prospective partners through both in-person and virtual meetings.
• Building and managing a robust sales pipeline, identifying new business opportunities through proactive outreach and market research.
• Negotiating and closing high-value deals with key partners across the F&B, FMCG, and retail sectors.
• Ensuring a seamless handover to the Vendor Onboarding team and supporting activation efforts for newly signed accounts.
• Gathering and analyzing market insights to identify emerging trends, competitor activities, and opportunities for growth.

Collaborating cross-functionally with internal teams including Marketing, Operations, and Account Management to ensure exceptional partner experiences.

About EPOS

Backed by Ant International, a global leader in digital payments and financial technology, EPOS is part of Antom's global merchant payment services and a leading provider of Point-of-Sale (POS) digital solutions in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS leverages Antom's digital capabilities as a central hub to serve small and medium-sized businesses across the region with integrated O2O solutions.

With a growing presence across Singapore, Malaysia, and Vietnam, we are expanding our teams across Asia to drive meaningful, impactful changes for businesses worldwide.

Job Summary

We are looking for a Sales Operations Specialist (also known as a Sales Development Representative) to support our sales team and ensure seamless customer interactions.

In this role, you will be the first point of contact for potential clients—guiding them through initial inquiries, maintaining accurate records, coordinating appointments, and helping create a smooth and positive customer journey.

This is more than an operations role. It is an opportunity to contribute directly to business growth by ensuring our sales teams are well-supported and our clients receive exceptional service.

Key Responsibilities

• Act as the primary point of contact for client inquiries and provide excellent customer service.
• Schedule and coordinate appointments between potential clients and the sales team.
• Identify potential leads and support overall sales development efforts.
• Maintain accurate and up-to-date client records in the system.
• Collaborate with cross-functional teams to ensure a customer-centric approach.
• Ensure high levels of client satisfaction and smooth operational support at all times.

• Fresh graduates are welcome to apply.
• Strong communication and interpersonal skills.
• Proficient in English; ability to communicate in Mandarin is an advantage to liaise with Chinese-speaking merchants.
• Comfortable speaking to clients via phone, messaging platforms, and email.
• Organized, detail-oriented, and able to manage multiple tasks effectively.
• Self-motivated with a positive attitude and willingness to learn.
• Prior experience in sales support, customer service, or telemarketing is a plus (not mandatory).

About EPOS

Backed by Ant International, a global leader in digital payments and financial technology, EPOS is part of Antom's global merchant payment services and a leading provider of Point-of-Sale (POS) digital solutions in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS leverages Antom's digital capabilities as a central hub to serve small and medium-sized businesses across the region with integrated O2O solutions.

With a growing presence across Singapore, Malaysia, and Vietnam, we are expanding our teams across Asia to drive meaningful, impactful changes for businesses worldwide.

Job Summary

We are looking for a Sales Operations Specialist (also known as a Sales Development Representative) to support our sales team and ensure seamless customer interactions.

In this role, you will be the first point of contact for potential clients—guiding them through initial inquiries, maintaining accurate records, coordinating appointments, and helping create a smooth and positive customer journey.

This is more than an operations role. It is an opportunity to contribute directly to business growth by ensuring our sales teams are well-supported and our clients receive exceptional service.

Key Responsibilities

• Act as the primary point of contact for client inquiries and provide excellent customer service.
• Schedule and coordinate appointments between potential clients and the sales team.
• Identify potential leads and support overall sales development efforts.
• Maintain accurate and up-to-date client records in the system.
• Collaborate with cross-functional teams to ensure a customer-centric approach.
• Ensure high levels of client satisfaction and smooth operational support at all times.

• Fresh graduates are welcome to apply.
• Strong communication and interpersonal skills.
• Proficient in English; ability to communicate in Mandarin is an advantage to liaise with Chinese-speaking merchants.
• Comfortable speaking to clients via phone, messaging platforms, and email.
• Organized, detail-oriented, and able to manage multiple tasks effectively.
• Self-motivated with a positive attitude and willingness to learn.
• Prior experience in sales support, customer service, or telemarketing is a plus (not mandatory).

Job Description

We’re on the lookout for a Specialist, Business Development to join our Marketplace team in Malaysia. This is a unique opportunity for a driven and experienced sales professional to make a direct impact on foodpanda’s growth. If you thrive in fast-paced environments, enjoy building relationships, and want to be part of a dynamic and collaborative team, we’d love to hear from you.

This role is based in Johor and reports directly to the Shops Commercial Lead.

Responsibilities:

• As a Specialist, Business Development, you’ll play a pivotal role in driving growth across our marketplace by:
• Leading the execution of strategic sales plans to onboard new vendors to the foodpanda platform.
• Introducing foodpanda’s suite of services and solutions to prospective partners through both in-person and virtual meetings.
• Building and managing a robust sales pipeline, identifying new business opportunities through proactive outreach and market research.
• Negotiating and closing high-value deals with key partners across the F&B, FMCG, and retail sectors.
• Ensuring a seamless handover to the Vendor Onboarding team and supporting activation efforts for newly signed accounts.
• Gathering and analyzing market insights to identify emerging trends, competitor activities, and opportunities for growth.

Collaborating cross-functionally with internal teams including Marketing, Operations, and Account Management to ensure exceptional partner experiences.