Total 21 job vacancies by NEXTDC

As a Customer Success Manager at NEXTDC, you will take full ownership of ensuring our customers' success throughout their entire journey - from onboarding to project delivery, adoption, and renewal. Your key responsibilities will include: 

• Stakeholder Management: Effectively communicate and manage project stakeholders, including customers, internal teams (sales, finance, facilities, engineering) and third-party contractors to guarantee the seamless delivery of client solutions and successful project outcomes. 

• Project Coordination: Assist with the management of non-standard solution projects, overseeing pre-planning, detailed design, procurement and installation within the data centres. 

• Solution Delivery: Lead the provisioning of customer solutions, coordinating with the facilities team and external contractors and serve as the main liaison between NEXTDC and the customer's project manager to ensure all tasks are delivered on time and meet expectations. 

• Performance Reporting: Manage and deliver performance reports related to solution provisioning according to an agreed schedule or as requested by stakeholders. 

• Service Reviews: Participate in regular client service review meetings to discuss performance metrics, service improvements and process quality, ensuring continuous enhancement of service delivery. 

• Vendor Management and Procurement: Handle vendor quotes, create purchase orders, and approve invoices to ensure the smooth and efficient delivery of customer solutions.  

As our End User Computing (EUC) Engineer you’ll be responsible for the ongoing management and operational support of our EUC environment. Here you’ll ensure users have the necessary hardware, software, and support required to perform their roles. You’ll also be involved in maintaining the computing environment, managing endpoint devices and security, administering virtual desktop infrastructure (VDI), while providing remote support as needed.

Within this position, your scope will cover:

• Managing and maintaining client computing environments, including physical hardware and virtual desktops to optimise performance and uptime
• Providing technical support to end users, troubleshooting hardware, software, and network-related issues via remote and in-person assistance
• Responsible for delivering endpoint management, ensuring devices are properly configured, secure, and compliant with our policies
• Administer virtual desktop infrastructure (VDI) solutions
• Collaborate with IT support teams to diagnose and resolve complex technical issues affecting end users
• Manage device imaging, software deployment, patching, and updates to maintain security and performance standards
• Ensure proper documentation of hardware inventories, configurations, and support tickets to track assets and service history\\

As an EUC Support Engineer at NEXTDC, you’ll provide L1/L2 technical support to our Technology team, resolving end-user IT issues. You will handle service tickets via phone, email, or in-person, escalate complex issues as needed, and assist with software installations, updates, and configurations. Here, you’ll also monitoring IT systems, identifying issues, maintaining documentation, and ensuring compliance with NEXTDC standards, with strong customer service and technical skills essential for minimising downtime

Within this position, your scope will cover:

• First-level technical support to users via phone, email, or in-person, including after-hours support as required
• Troubleshooting hardware and software issues on desktops, laptops, mobile devices, and other peripherals
• Onsite hands & feet support, where physically co-located to resolve technology hardware and software requests and issues, including for Teams meeting rooms and Audiovisual collaboration and presentation equipment
• Managing and resolving service requests and incidents within agreed service levels
• Documenting solutions and update knowledge base articles to assist with future troubleshooting
• Escalating complex issues to senior IT staff or external service providers as needed
• Setting up and configuring new hardware and software for users

We’re looking for a motivated, detail-oriented Enterprise Risk Specialist to join our global Risk & Compliance team. Based in PJ, Malaysia, you’ll play a key role in supporting our operations worldwide by helping to identify, assess, and manage risks, ensure compliance with laws, regulations, and internal policies, and contribute to enterprise-wide risk management initiatives.

Enterprise Risk & Compliance

• Support the maintenance and ongoing enhancement of the company’s enterprise risk and compliance frameworks
• Facilitate and coordinate risk assessments across all business functions, working closely with stakeholders to identify, assess, document and monitor key risks. This includes supporting business owners in understanding risk exposures, ensuring consistent application of the enterprise risk framework, and contributing to the ongoing maintenance and enhancement of organisational risk registers.
• Guide and support risk owners in the development and implementation of policies, procedures and internal controls to effectively mitigate identified risks.
• Support internal and external audit and assurance activities
• Coordinate with local and global teams to ensure compliance with applicable regulations across all operating jurisdictions.
• Prepare clear and insightful risk and compliance reports for management and key stakeholders.
• Monitor and communicate regulatory and legal developments impacting the global data centre industry.
• Contribute to training and awareness initiatives to promote a strong, risk-aware culture across the organisation.

Third-Party Risk Management (TPRM)

• Support the development and rollout of a robust Third-Party Risk Management (TPRM) framework, aligned with global best practices.
• Conduct risk assessments for suppliers, contractors, and service providers, including operational, financial, cybersecurity, and compliance risks.
• Assist in building and maintaining a comprehensive third-party risk register, capturing risk ratings, contractual obligations, and compliance requirements.
• Work closely with procurement, legal, and operational teams to ensure risk-based due diligence is completed before onboarding new suppliers and during periodic reviews.
• Help establish monitoring and reporting processes to track third-party performance and compliance with contractual and regulatory requirements.
• Support the drafting of policies and procedures to mitigate third-party risks, including areas such as data protection, modern slavery, business continuity, and ethical sourcing.
• Participate in third-party audits, inspections, and remediation activities.
• Provide training and guidance to internal teams on third-party risk awareness, assessment processes, and escalation protocols.
• Contribute to building a risk-aware ecosystem across suppliers and partners, ensuring critical third-party risks are identified and managed before impacting operations.

About you:

• Excellent analytical, organisational, and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to engage effectively with diverse global teams.
• High level of integrity and ability to handle confidential information with discretion.
• Proactive, adaptable, and comfortable navigating evolving regulatory environments.
• Strong cross-cultural awareness and experience working with international stakeholders.

Ready for a new challenge? 

We are entering an exciting growth phase focused on cutting-edge data centre construction. We aren't looking for someone to just "crunch numbers" - we are looking for a Finance Business Partner who can act as a vital bridge between our business units, finance and senior management. 

While this position encompasses the end-to-end project accounting function, expertise in Capital budgeting and forecasting is the cornerstone of the role. In this role, you won't just manage data; you will refine our forecasting and transform complex project information into a meaningful narrative that drives high-level decision-making and real impact across the organisation. 

What will you do:  

• Manage all project accounting activities, including monthly project journals, accruals, cost adjustments and reallocations, budget transfers, and project financial close  
• Coordinate and support day-to-day project-level financial transactions, including project setup, cost code maintenance, progress claim reconciliations, procurement support, and invoice payment workflow approvals  
• Maintain project master data across all relevant systems, including project codes, project-level cost codes, and associated general ledger accounts  
• Perform monthly reconciliation and reporting of actual project expenditure and commitments against approved project budgets  
• Lead monthly project budget reviews with Project Managers and provide expenditure reforecasts as inputs into month-end reporting processes  
• Prepare and deliver project-level capital expenditure forecasts as part of the annual corporate planning process  
• Collaborate with the Fixed Assets team to ensure work-in-progress balances are reconciled monthly and transferred to the Fixed Assets Register for timely depreciation  
• Partner with project delivery teams to establish and maintain compliance with financial policies, procedures, and governance requirements  
• Act as a key liaison between Finance and the business for project accounting matters, including capital expenditure forecasts for insurance premiums, Australian Bureau of Statistics (ABS) reporting, and internal and external audit requirements  
• Undertake other ad hoc duties as assigned by the manager  

About you  

The preferable candidate will be a disciplined finance professional who thrives in a capital-intensive environment and possesses a natural aptitude for financial technology. 

• Proven experience in complex financial modelling, budgeting, and forecasting within construction, infrastructure, or a similar capex-heavy industry. 
• Passionate about efficiency and "working smarter." You possess advanced skills in Power tools and you enjoy using them to streamline large datasets and automate manual processes. 
• Ability to manage high-volume data with precision to create clarity and efficiency. 
• Highly developed interpersonal skills, with the ability to influence stakeholders and articulate financial outcomes clearly to non-finance audiences. 
• A proactive approach to problem-solving, with a focus on continuous process improvement and the adoption of emerging financial technologies. 
• Comfortable with change and excited by the prospect of using AI and new technologies to stay ahead of the curve. 

We are currently looking for a Trades or Technical individual to join us in the role of Data Centre Technician working within our facilities team operating on a 24/7 basis.

Within this entry-level role, we will provide full on-the-job training to bring you up to speed on all aspects of data center facility management and critical infrastructure, including Cooling, Electrical, Cabling Infrastructure, Building Monitoring, and Fire systems.

Based in Tullamarine, the purpose of this role is to support the Facility Management team with the day-to-day operations of the data centre, by providing high quality & efficient technical maintenance and customer service.

• The successful candidate will be required to work a 4 – 5 – 5 rotating shift roster with day shifts from 7am - 7pm and night shifts from 7pm - 7am.

Key Responsibilities include:

• Delivery of cabling needs, electrical and data, to customer racks and areas
• Attend to Remote Hands requests
• Assist with vendor management for maintenance of all core electrical and mechanical systems
• Ensure that facility problems are identified and resolved in a timely manner
• Monitor building management / monitoring systems 24/7, and quickly and effectively escalate issues internally or to vendors as relevant
• Ensure all visitors and contractors adhere to NEXTDC facility rules.
• Manual handling

This role is not focused on IT but leans more towards a hands-on facility management position, involving practical tasks and operational responsibilities

From time to time, during shifts there may be travel between sites as required.

As our Head of People Partnering and Operations you will play a key role in shaping and leading NEXTDC's people capability during a period of significant growth and geographic expansion. Reporting directly to the HR Executive, you will bring dedicated senior leadership to our People and Culture (P&C) Business Partnering function and drive the evolution of how P&C partners with and delivers value to the business across all NEXTDC geographies.

You will be responsible for:

• Leading, developing, and growing the BP team, building a function that operates as a genuine strategic asset to the business
• Setting the standard for strategic Business Partnering at NEXTDC, evolving the team's practice from broad advisory toward proactive, insight-led partnership with senior leaders
• Driving enterprise-wide organisational effectiveness through workforce planning and the optimisation of both human and agentic workforce capabilities
• Providing strategic change leadership across significant organisational initiatives, ensuring workforce readiness and effective adoption of new ways of working
• Overseeing people advisory services across talent, performance, and reward, ensuring consistent and high-quality outcomes for leaders and employees
• Contributing to the evolution of the P&C operating model, with people operations expected to grow under this role's remit as the function matures

We are happy for this position to be based in Brisbane, Sydney or Melbourne

As a Construction Project Director within NEXTDC’s Colocation Development team, you will hold full accountability for the successful delivery of major data centre developments.   

This senior leadership role spans the entire project lifecycle – from design finalisation, procurement, construction and operational handover.  You will set the standard for safety and excellence, lead multidisciplinary teams, and drive projects to achieve scope, budget, schedule, and quality outcomes.   

Acting as the Principal’s Representative, you will manage critical stakeholder relationships, ensure safety and governance compliance and risk frameworks are firmly embedded, and lead multi-disciplinary teams to deliver infrastructure that underpins the digital economy.  Your leadership will empower teams, foster innovation, and achieve excellence across all aspects of project delivery.     

Reporting to the Head of Capital Works and assisting the Chief Development Officer – Colocation, and the Chief of Engineering & Design, the Development Director will have extensive experience in the construction of data centres or similar facilities, including a strong understanding of mission critical infrastructure, with a proven ability to safely deliver projects, on time, on budget, and to high quality, while achieving business case objectives.      

This role may be offered at either Project Director or Senior Project Manager level, depending on the candidate’s experience. 

We highly prefer candidates with backgrounds in pharmaceutical, hospital, defense, laboratories or other mission-critical environments.

Key Responsibilities:   

• Leadership & Safety – Embed a safety-first culture, championing zero harm throughout design, construction and operations.   
• Governance & Risk – Establish and implement governance frameworks, oversee compliance, and proactively manage risk registers.   
• Financial & Commercial – Lead project budgets, cashflow, procurement strategies, and financial reporting, ensuring alignment to business objectives.   
• Programme Delivery – Direct the overall development programme, optimise timelines, monitor progress, and drive corrective action to accelerate outcomes.   
• Design & Authorities – Oversee design finalisation, authority approvals, and regulatory compliance, maintaining strong stakeholder and community engagement.   
• Stakeholder Engagement – Act as key interface for customer, internal and external stakeholders, providing clear reporting and ensuring alignment to business goals.     
• Innovation & Improvement – Mentor teams, drive accountability, and embed continuous improvement in design, programme, safety and cost methodologies.   

As our Data Centre Project Manager, you’ll be responsible for overseeing and coordinating all aspects of data centre development projects from their initiation to successful completion. You will work with the Principal Contractor and design and engineering consultants to plan, direct, and manage the data centre construction ensuring adherence to design specifications, cost plan, programme, quality standards, with a paramount focus on safety. 

In this role you will work with all project stakeholders during planning, construction, commissioning and handover. You will enable them to reliably deliver NEXTDC data centre projects on time, within budget, and to the highest standards.

You’ll be responsible for the following areas:

• Project Planning
• Design Management
• Risk Management  
• Cost & Commercial Management
• Safety Leadership
• Quality Control
• Culture and Leadership 

As our Design Manager you’ll lead the planning and technical design of data centre projects, ensuring innovative, scalable, and compliant solutions aligned with Hyperscale Data Centre requirements.

Here you’ll support the project delivery across all project phases from due diligence to handover with technical analysis and advice and coordinating multi-discipline teams to deliver the designs for high-performance resilient Data Centres with a focus on safety in design, buildability and prefabrication for speed of delivery and innovation in achieving both technical and commercial outcomes. 

Being our DM PM, you’ll work collaboratively with our Engineering and Design Centre of Excellence SMEs and sector leads, to achieve economies of scale and speed through standardised long lead, free issue equipment, application of lessons learned, NEXTDC design standards, briefs, process and scopes of services to improve speed, scale, security, sustainability, reliability, business case total cost of ownership and ROIC for hyperscale projects.

You’ll be responsible for the following areas:

• Design Management
• Culture and Leadership 
• Safety Leadership
• Project Planning
• Risk Management  
• Cost & Commercial Management
• Quality Control

As our Hosting Systems Engineer you’ll be responsible for designing, implementing, maintaining, and managing the infrastructure that powers web services, applications, and customer data. This role sits at the intersection of system administration, infrastructure, and cloud technology, ensuring that hosted systems remain available, secure, and efficient. 

Within this role responsibilities will include the management and optimisation of NEXTDC computing and storage infrastructure, including Active Directory, Windows (and/or other systems) Server environments, and Hyper-V virtualisation. The role will drive the overall health and performance of NEXTDC systems, designing solutions for scalability and high availability, supporting Azure integrations, and managing storage solutions. ​

Your scope will cover:

• Designing and implementing scalable solutions for Windows Server environments (2016, 2019, 2022), Active Directory, and Hyper-V virtualisation
• Overseeing the architecture, maintenance, and optimisation of Group Policies, DNS, DHCP, and FSMO roles
• Developing and testing disaster recovery plans, manage backups (SAN), configure failover clusters, and ensure minimal downtime in case of system failures
• Monitoring system health for reliability, scalability, and security and provide advanced troubleshooting for complex system issues; identify and resolve performance bottlenecks
• Leading automation initiatives using PowerShell to streamline system management and improve operational efficiency
• Executing security measures, including role-based access control, encryption (BitLocker), and compliance with auditing standards
• Performing patch management using WSUS or SCCM, ensuring secure and timely deployment of updates and addressing vulnerabilities
• Supporting hybrid cloud initiatives, including Azure AD integration, cloud backup, and cloud-to-on-premises connectivity

Your technical skillset will include:

• Strong knowledge of Linux, Unix, and Windows Server systems
• Proficient in Windows Server administration and Active Directory management
• Expertise in Hyper-V, storage solutions (SAN, NAS, iSCSI, RAID), and PowerShell scripting
• Knowledge of networking protocols (TCP/IP, VPN, firewalls), patch management (WSUS, SCCM), and security tools (Windows Defender, role-based access control)
• Scripting/Automation: Proficiency in scripting languages (e.g., PowerShell, Bash) and automation tools like Ansible
• Familiarity with disaster recovery, backup solutions​
• Knowledge of Azure hybrid environments, incl. integration

Are you a detail-oriented professional with a passion for sales operations and data analytics? Do you thrive in a dynamic environment where your expertise directly contributes to business success? NEXTDC is looking for a Sales Operations Specialist, based in Petaling Jaya, to play a crucial role in empowering our Sales and Sales Operations teams! 

This is a 6-month fixed-term role

What You'll Do 

• Track and report on sales performance metrics 
• Build and maintain insightful dashboards 
• Manage Salesforce administration and data analytics 
• Work closely with the sales team to provide daily support 
• Guide and assist staff with order processing and quoting 
• Identify and implement process improvements 
• Gather and relay feedback for system enhancements 
• Train and support the sales organisation 
• Handle data entry and customer service processing 
• Ensure compliance with internal and external audit requirements 

What will You Need 

• Proven experience with Salesforce.com administration, reporting, and dashboards 
• Excellent customer service and communication skills 
• Strong ability to manage multiple priorities and competing deadlines 
• Experience working across multiple business units to provide complete solutions 
• High level of accuracy and attention to detail 
• Intermediate to advanced Excel skills (VBA preferred) 

As a Project Director within NEXTDC’s Colocation Development team, you will hold full accountability for the successful delivery of major data centre developments.   

This senior leadership role spans the entire project lifecycle – from design finalisation, procurement, construction and operational handover.  You will set the standard for safety and excellence, lead multidisciplinary teams, and drive projects to achieve scope, budget, schedule, and quality outcomes.   

Acting as the Principal’s Representative, you will manage critical stakeholder relationships, ensure safety and governance compliance and risk frameworks are firmly embedded, and lead multi-disciplinary teams to deliver infrastructure that underpins the digital economy.  Your leadership will empower teams, foster innovation, and achieve excellence across all aspects of project delivery.     

Reporting to the Head of Capital Works and assisting the Chief Development Officer – Colocation, and the Chief of Engineering & Design, the Development Director will have extensive experience in the construction of data centres or similar facilities, including a strong understanding of mission critical infrastructure, with a proven ability to safely deliver projects, on time, on budget, and to high quality, while achieving business case objectives.      

This role may be offered at either Project Director or Senior Project Manager level, depending on the candidate’s experience. 

Key Responsibilities:   

• Leadership & Safety – Embed a safety-first culture, championing zero harm throughout design, construction and operations.   
• Governance & Risk – Establish and implement governance frameworks, oversee compliance, and proactively manage risk registers.   
• Financial & Commercial – Lead project budgets, cashflow, procurement strategies, and financial reporting, ensuring alignment to business objectives.   
• Programme Delivery – Direct the overall development programme, optimise timelines, monitor progress, and drive corrective action to accelerate outcomes.   
• Design & Authorities – Oversee design finalisation, authority approvals, and regulatory compliance, maintaining strong stakeholder and community engagement.   
• Stakeholder Engagement – Act as key interface for customer, internal and external stakeholders, providing clear reporting and ensuring alignment to business goals.     
• Innovation & Improvement – Mentor teams, drive accountability, and embed continuous improvement in design, programme, safety and cost methodologies.   

As our Customer Service Agent, you will provide professional and efficient first points of contact for our customers and visitors within our facilities.  

Being a member of our Customer Service team, you’ll ensure a great experience in all contacts, both reactive and proactive, to achieve the best service outcomes for customers. In addition to this you’ll act as concierge for your facility; this entails coordinating the logistics and accurate documentation of deliveries. 

We have an opportunity for experienced customer centric individuals to join us on a Casual basis, offering between 15-25 hours per week, from Monday to Friday, or as agreed with the potential to work at our sites in Brisbane, (Fortitude Valley and Brisbane City)

Work the hours that work for you! 

To be successful in this role you’ll have: 

Customer Focus 

• Greet all visitors to facility in a timely, courteous, and professional manner. 
• Work with internal teams around the country to deliver a seamless customer experience. 
• Provide accurate advice and guidance on customer service requests and incidents. 

Concierge 

• Take telephone calls to facility from both internal and external customers. 
• Assist with coordination of customer and company events and activities at facility. 
• Conduct site inductions with visitors, in coordination with Facilities team, and scan induction paperwork. 
• Conduct audits of critical facility stock and replenish levels as required on: 

Support 

• Provide prompt and friendly communication to customers in person, via telephone, email, and ticketing system. 
• Action internal and external customer requests via all the internal request systems; email, via phone or face to face.  
• Provide first level resolution where possible or escalate requests and incident to the appropriate resolver group.  
• Responsible for approving, accepting, and securely storing customer deliveries. 

We’re looking for a motivated, detail-oriented Risk & Compliance Manager to join our global Risk & Compliance team. Based in PJ, Malaysia, you’ll play a key role in supporting our operations worldwide by helping to identify, assess, and manage risks, ensure compliance with laws, regulations, and internal policies, and contribute to enterprise-wide risk management initiatives.

Enterprise Risk & Compliance

• Support the maintenance and ongoing enhancement of the company’s enterprise risk and compliance frameworks
• Facilitate and coordinate risk assessments across all business functions, working closely with stakeholders to identify, assess, document and monitor key risks. This includes supporting business owners in understanding risk exposures, ensuring consistent application of the enterprise risk framework, and contributing to the ongoing maintenance and enhancement of organisational risk registers.
• Guide and support risk owners in the development and implementation of policies, procedures and internal controls to effectively mitigate identified risks.
• Support internal and external audit and assurance activities
• Coordinate with local and global teams to ensure compliance with applicable regulations across all operating jurisdictions.
• Prepare clear and insightful risk and compliance reports for management and key stakeholders.
• Monitor and communicate regulatory and legal developments impacting the global data centre industry.
• Contribute to training and awareness initiatives to promote a strong, risk-aware culture across the organisation.

Third-Party Risk Management (TPRM)

• Support the development and rollout of a robust Third-Party Risk Management (TPRM) framework, aligned with global best practices.
• Conduct risk assessments for suppliers, contractors, and service providers, including operational, financial, cybersecurity, and compliance risks.
• Assist in building and maintaining a comprehensive third-party risk register, capturing risk ratings, contractual obligations, and compliance requirements.
• Work closely with procurement, legal, and operational teams to ensure risk-based due diligence is completed before onboarding new suppliers and during periodic reviews.
• Help establish monitoring and reporting processes to track third-party performance and compliance with contractual and regulatory requirements.
• Support the drafting of policies and procedures to mitigate third-party risks, including areas such as data protection, modern slavery, business continuity, and ethical sourcing.
• Participate in third-party audits, inspections, and remediation activities.
• Provide training and guidance to internal teams on third-party risk awareness, assessment processes, and escalation protocols.
• Contribute to building a risk-aware ecosystem across suppliers and partners, ensuring critical third-party risks are identified and managed before impacting operations.

About you:

• Excellent analytical, organisational, and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to engage effectively with diverse global teams.
• High level of integrity and ability to handle confidential information with discretion.
• Proactive, adaptable, and comfortable navigating evolving regulatory environments.
• Strong cross-cultural awareness and experience working with international stakeholders.