Job Description:

• Conduct daily toolbox meetings to accurately delegate roles to individuals of the team and ensure the work is done
• Managing workflow and manpower deployment to ensure the timely delivery of all assigned landscape projects
• Work together with the team to craft out project job scopes to meet project requirements
• Communicate with clients to ensure their expectations are met or receive any feedback
• Identify key areas of improvement at job sites and develop a plan of action for management
• General upkeep of Lorry Crane
• Track all operational admin
• Delivery, loading and unloading of goods at designated sites
• To comply with LTA Road Safety and Traffic Regulations
• Operating of crane while observing all safety aspects and regulations

Job Requirements:

• Class 4/5 Driving Licence
• Good communication skills
• Possesses good problem-solving skills
• Ability to work independently and remain calm under pressure
• A good team player
• Possess computer knowledge
• Minimum 1 year of experience in the landscape industry
• Candidates with WSQ Lorry Crane Operator Certifications and experience in driving Lorry Cranes will be prioritised

Job Benefits:

• Good remuneration package including flexible benefits, and allowances
• Training and learning opportunities
• Career progression and development
• Employee engagement and welfare programmes

Company Overview

Listed as one of NParks Registered Landscape Companies, we handle both residential and commercial corporate properties. Besides regular landscaping and garden maintenance, consult us for customised solutions on your properties.

We know what it takes to provide a thorough and efficient cleaning job. Supported with a huge cleaning fleet and equipment and well-trained staff, we pride ourselves on quality, offering a range of different services that are sure to meet your expectations.

Disposing of waste in an environmentally friendly manner is essential to your business. We can help. Our experts will assess your waste streams and develop the right recycling and disposal solution for you

Purpose and main tasks

1. Handle and supervise the accurate and timely movement of ocean freight to- and from specific locations within the service standards agreed with the Customer

2. Handle and supervise all Vendor facing communication and shipment related internal communication between DSV stakeholders

3. Supervise the execution of country specific customs clearance processes

4. Supervise multimodal FCL, LCL pre/on-carriage services (Hinterland Transportation) by truck, rail or barge

5. Create solutions- and pricing for FCL, LCL ocean freight Hinterland Transportation services for internal Ocean Operations-, Trade- and Sales Teams

6. Participate in ad-hoc projects related to business process improvement (Internal and External).

7. Take on additional tasks (e.g. create / update ISO procedures) during department performance review and/or annual scheduled events (e.g. audits) as assigned by superiors.

8. Perform value-added task within the scope of the function to meet customer requirements and changes made in the operations process

9. Monitor and ensure all customs permit declaration are in compliance with Singapore Customs Regulations and Procedures.

10. Monitor individual & team performances and balance workload

11. Escalate unresolved issues to next management level

Accountable

1. Ensure timely activation and/or creation shipment in TMS (TANGO)

2. Activate and/or create shipment in TMS (TANGO)

3. Ensure the accuracy check is conducted

4. Ensure all operational SOPs are properly followed

5. Ensure all operational KPIs are achieved

6. Initiate credit check for Consignee and follow up on credit issues with Finance Team

7. Check actual shipment arrival date with Carrier and confirm in TMS (TANGO) - as applicable

8. Receive Carrier's Arrival Notice

9. Update shipment arrival information in TMS (TANGO)

10. Ensure interaction with carriers, CY (Container Yard), port and customs authorities and external customs broker is properly executed

11. Ensure interaction with CFS (and port and customs authorities if applicable) is properly executed

12. Check container arrival at CY (Container Yard) and confirm in TMS (TANGO)

13. Perform required interaction with CY (Container Yard) and port authorities - as applicable

14. Request cargo release information, documents and freight invoice from Carrier - as applicable

15. Receive Original HBL from Consignee and confirm receipt in TMS (TANGO) - as applicable

16. Ensure that Original MBL is surrendered to Carrier at origin or destination - as applicable

17. Provide self-pickup instructions to Consignee - as applicable (Sender shown as "Customer Management")

18. Provide shipment details (manifest) to customs authorities - as applicable

19. Provide "Change Advice" to Consignee - as applicable

20. Continuously Monitor container pickup status at CY (Container Yard)

21. Confirm self-pickup details in TMS (TANGO) - as applicable

22. Ensure all relevant documents are received and/or uploaded to digital archive (ODM)

23. Ensure and Provide delivery information to Trucking Vendors (if merchant's haulage) and/or to Carrier (if Carrier's haulage), and self-pickup instructions/ delivery details are provided to consignees.

24. Receive pick up/delivery requests from Customer Management Teams via TMS (TANGO)

25. Determine optimal vendor, routing and price

26. Provide delivery/pick up/drayage instructions to vendors

27. Confirm container delivery to the CY (Container Yard)

28. Update TMS (TANGO) with truck / vendor details - as applicable (ideally done electronically)

29. Identify match-back and proactively combine load opportunities

30. Perform required interaction incl. document transfer with external customs broker - as applicable

31. Supervise the execution of country specific Import customs clearance processes

32. Ensure customs related documents are prepared and submitted to relevant government authorities and/or Customs and/or Customs Broker to obtain customs permit and/or certificate of origin - as applicable

33. Accuracy check of the customs required data entry

34. Solve and/or escalate issues resulting from communication with Customs and/or Customs Broker and/or government body

35. Direct communication with Customs and/or Customs Broker and/or government body - as applicable

36. Check shipment delivery status and confirm in TMS (TANGO) - as applicable

37. Check empty container return to CY (Container Yard) and confirm in TMS (TANGO) - as applicable

38. Manage and resolve all disputes and issues with vendors

39. Ensure timely and accurate completion of activities in TMS (TANGO)

40. Create and verify income /cost accruals in TMS (TANGO), including standard and exceptional and accessorial income reserves and cost accruals.
41. Ensure demurrage & detention details are provided to Customer management in a timely manner

42. Ensure compliance with Customer specific KPI's - as applicable

43. Set and provide internal recommended sell rates (as directed by Regional resp. Cluster/Country Heads of Trade and Country Heads of LCL)

44. Ensure vendors provide preset, automated, electronic milestone transmission into systems - visible in TMS (TANGO)

45. Ensure electronic connectivity of vendors with DSV systems for dispatching and invoicing - executable in TMS (TANGO)

46. Select, and negotiate with, internal- and external service providers based on pricing, preset service and electronic connectivity standards

47. Proactively manage performance of vendors through setting and monitoring of transparent, uniform KPIs

48. Conduct regular and documented performance reviews with vendors including actionable continuous improvement measures

49. Supervise "cost control" in TMS (TANGO) - as applicable

50. Request update from/with MDM Team (Master Data Management) as applicable

51. Receive and check hinterland vendor invoices then forward to OA for posting

52. Ensure each file Profit + Loss statement shows a profit and escalate “Loss” file information to Customer Management Team - as applicable

Responsible

1. Ensure operations is executed efficiently and with high quality

2. Select service providers based on portfolio, cost and service quality

3. Ensure that digital channels are used when communicating with vendors

4. Support a positive, attractive working atmosphere and office environment

5. Establish regular communication with the customer management and trade management in regard to carrier selection

6. Establish regular communication with the customer management and LCL management in regard to CFS and pre-carriage service providers selection

7. Escalate service/ technical issues as needed

8. Handle discipline & grievance cases for direct reports

9. Involved in the exercise of performance appraisal as a supervisor or leader

10. Participate in recruitment process to attract and identify potential candidates

11. Responsible for on-job training and career progress for direct reports

Required skills

1. Ability to lead and manage team

2. Ability to multi-task

3. Effective communication skills and professional communication etiquette

4. Fluency in written and spoken English

5. Fluency in written and spoken [local] language

6. Perform well under pressure

7. Strong computer (Windows PC) skills

8. Typing skills (at least 30 words per minute)

9. Decision-making and problem-solving skills

10. Ability to prioritize and manage time

11. Attention to detail and accuracy

12. Organizational skills

13. Must work well within a team

Required education

1. Diploma in business/operation management/transportation/logistics/relevant discipline is preferred.

Required experience

1. Minimum 3 years of working experience in the sea freight industry is preferred

2. Relevant experience in managing a team is necessary.

3. Knowledge of ocean freight, international trade and relevant laws, regulations, Supply Chain processes and procedures will be preferred

4. Self-driven individual with high degree of professional integrity

5. Ability to communicate at all levels of business and across cultural / National boundaries

6. Good analytical skills – supply chain process

7. Possess good communication and presentation skills

8. Ability to lead cross functional teams

Purpose of Position

All aspects of Sea Freight Pricing, Development and Procurement including and not limited to day-to-day procurement support, system support on costing, GP analysis and GP improvement.

Key Task

Pricing and Procurement

• Maintenance of cost on a monthly/quarterly/yearly basis and share with relevant operational stakeholders

• Setting up and maintenance of MSR to share with relevant stakeholders

• Key Client monthly rate support

• Handle rate enquiries from network and Commercial team

• Vendors credit term / limit maintenance

• Assist operations / billing team on pricing related concern

• Support RFQ for both FCL / LCL

Development

• Relationship management with transporters, co-loaders and vendors

• Work closely with Regional LCL Product team, Gateway team and network offices to monitor utilization, improve the LCL Pricing and Product and propose promotional initiatives

• Seeking opportunities to improve GP on day-to-day tasks through negotiation of costs

• Working with internal stakeholders to secure more market share

Vendor management

• Maintain and implement transporter allocation strategy

• Support the on boarding of new vendors and yearly vendor evaluation process

• Monitor vendor’s performance on the KPIs assigned

• Gather feedback from relevant stakeholders on vendor performance and address challenges faced

• Join and support regular business review meetings with vendors

GP Analysis

• GP improvement through GP analysis on freight products based on customer and port pairs

• Act on loss customers and solutions for turning around

• Profit share development from Partner country and account consistency

• Perform Audit in Profit share

• Perform Audit in Profitable vendor choices

Reporting

·       Analyze GP/Vendor Trend for manager’s insight

Profit Share analysis report
·       Any other ad-hoc reports assigned

Others

·       Any other job-related tasks assigned by the superior.

·       Backup Pricing and Development team members as and when needed

·       Adherence to the Code of Conduct policy of the DSV Group

Competencies

·      CW1and Tango

·      Proficient in Microsoft Office applications (especially excel)

·      Team player with initiative, problem solving skills

·      Pro-active with positive and resilient attitude

·      Meticulous, independent and able to perform well under pressure

·      Able to multi-task, set priorities and meeting tight deadlines 

·      Able to handle difficult situations amicably

·      Willing to learn and share knowledge with the team

·      Good integrity and credibility 

·      Stakeholder management and communication

Experience & Education
·      Diploma in Supply Chain/Logistics or equivalent

·      Minimum3 years of Freight Forwarding experience

·      Well verse knowledge on Excel.

JOB OVERVIEW

Provide a pro-active and comprehensive service to the customer in all aspects of export and sea freight forwarding services provided by DSV Air & Sea Singapore Pte. Ltd.

ESSENTIAL DUTIESAND RESPONSIBILITIES

·      Adhere to the Company Code of Conduct in daily endeavours for DSV Air & Sea.

·      Ensure shipment costs are updated correctly inCW1/Tango

·      Ensure timely invoicing of shipment as per company KPI

·      Verify vendor/intercompany invoices timely and raise disputes for incorrect invoices

·      Handle invoice disputes or queries in a timely manner

·      Perform Profit Share and follow up with overseas office on Profit Share.

·      Timely follow up/coordinate/communicate information regarding invoices with stakeholders (ie: subcontractors, shipping lines, shipping agents, freight forwarders, customers and overseas offices).

·      Correspond and follow up on emails.

·      Escalation of all impediments to processing to direct reporting manager.

·      Adherence to customer specific SOPs.

·      Maintain accountability and accuracy for updating and meeting deadlines for monthly reports required by customers

·      Handle documentation and/or reporting for specific accounts

·      Adherence to Global standard processes/procedures and to Corporate Standard & Governance policies.

·      Participate in company projects and initiatives as required

·      Backup for the other team members as and when necessary

·      Any other job-related tasks as assigned by the superior.

·      Adherence to the Code of Conduct policy of the DSV Group Competencies

·      Functional know-how in Customer Service Exports/ Imports

·      Operational know-how (Document Processing Ocean)

·      Operational Understanding (Customs Clearance)

·      Understanding of DSV Export / Import Products

·      Understanding of legal/regulatory/statutory environment

·      Business acumen

·      Microsoft Office

EDUCATION AND/ OREXPERIENCE

·      With at least 1-2 years of working experience in a similar position in Freight Forwarding, Field Operations, Consolidation Planning and Scheduling

·      Intermediate to advanced MSO applications

·      Detail oriented, analytical, and proactive inidentifying and addressing operational challenges.

·      Willingness to address operational issuesoutside of office hours as needed.

·      Education can be compensated with relevant working experience.

Job Description:

• Operate Class 4 vehicle for daily collection and transportation
• Ensure timely delivery and collection of goods / waste materials
• Perform basic vehicle checks and maintain cleanliness
• Follow safety regulations and company procedures
• Assist in loading and unloading when required

Requirements:

• Valid Singapore Class 4 Driving Licence
• Familiar with Singapore roads
• Physically fit and able to handle outdoor work
• Responsible and good work attitude

We are looking for a reliable and responsible Lorry Driver to support our operations across various sites in Singapore. You will be responsible for transporting equipment, materials, and workers safely and on schedule.

Key responsibilities

• Drive and operate lorry (Class 3) to transport workers, tools, and materials to job sites
• Inspect vehicle before and after trips to ensure it is in good operating condition
• Execute transportation schedules and ensure timelines are met
• Interface with site supervisors and customers at pick-up and delivery points
• Maintain and update trip logs, delivery records, and documentation
• Uphold road safety and workplace safety standards at all times
• Report any incidents, accidents, or vehicle faults promptly

Requirements

• Valid Singapore Class 3 driving licence (minimum)
• Clean driving record
• Able to work outdoors and handle manual loading/unloading when required
• Willing to work on weekends and public holidays on a rostered basis
• Responsible, punctual, and safety-conscious
• Prior driving experience in a commercial or operations setting preferred

Your Role

As Warehouse Manager, you will be responsible for the end-to-end leadership of our warehouse and customer service teams. You will oversee daily warehouse operations while also managing customer service activities, ensuring seamless coordination between internal teams, the Scania Parts Center (Belgium)

You will play a vital role in developing people, optimizing processes, safeguarding safety standards, and ensuring we deliver the highest level of service to our customers.

Key Responsibilities

• Lead, coach, and inspire both warehouse and customer service teams to reach performance targets and deliver high-quality service.
• Ensure safe, efficient, and compliant warehouse operations
• Oversee customer order handling, delivery coordination, complaint resolution, and service follow-up.
• Monitor key KPIs related to logistics performance, customer satisfaction, and team output; drive improvement initiatives based on these metrics.
• Facilitate cross-functional collaboration with engineering, business analysis, safety, and planning teams to drive long-term process development.
• Conduct regular coaching, feedback sessions, performance reviews, and team-building activities.
• Promote a culture of continuous improvement inline with the Scania Way and safety (SHE) principles.

What You Bring

• At least 5 years of leadership experience, preferably in logistics, supply chain, or customer service operations.
• A proven track record in people management: team development, performance coaching, and communication.
• Strong analytical and problem-solving abilities; results-oriented and organized.
• Excellent interpersonal and communication skills; fluent in English.
• A collaborative mindset with the ability to manage both internal and external stakeholders.
• Strong computer skills (Microsoft Office; experience with ERP systems is a plus).
• A relevant bachelor’s or master’s degree is preferred.

What We Offer

• A dynamic and inclusive work environment where innovation, respect, and sustainability are core values.
• The opportunity to lead and develop a diverse team in a high-impact logistics operation.
• A competitive salary package, including attractive fringe benefits.
• Continuous learning opportunities through internal and external training.
• A chance to shape the future of parts distribution and service excellence at Scania.

Salary: SGD 2,300-3,300 (Basic) + AWS
Location: Changi
Working Hours: 8:30AM to 5:30PM

We are looking for a Logistics Assistant to support our logistics and transportation operations. The successful candidate will handle customer enquiries, coordinate job requirements, and ensure smooth execution of delivery operations.

Key Responsibilities

1. Attend to customer enquiries and ensure accurate capture of job requirements for all orders.    

2. Maintain good working relationship with customers.     

3.  Advise customers on delivery schedules and inventory-related matters.      

4. Communicate customer requirements to the Traffic Controller to ensure smooth job execution.     

5. Create trucking jobs and monitor their progress to ensure deadlines are met.       

6. Source potential hauliers to facilitate the efficient reuse of import containers.       

7. Provide timely updates to customers regarding shipment status and any delays.        

8. Provide after-hours support for customer enquiries when required.        

9. Perform other ad-hoc duties as assigned by the Operations Manager.

Requirements:

• Good communication and coordination skills
• Able to work in a fast-paced environment and handle multiple tasks.
• Candidates with prior experience in logistics, transportation, or customer service will have an added advantage.

• Multinational Organisation

• Basic Salary + AWS + VB

• Able to commit 5.5 working days (Alternate Saturdays)

• Shuttle bus departures from Tampines or Tanah Merah (Mon to Fri)
  
  

The import Customer Service Assistant Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import operations. The ideal candidate requires strong knowledge of import workflows and the ability to supervise staff handling all stages of the import process, from shipment receipt to delivery and billing.

Key Responsibilities:

• Team Supervision: Assist in leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.

• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.

• Process Support & Improvement: Identify operational bottlenecks, assist in implementing process improvements, and support initiatives to enhance workflow efficiency.

• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.

• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.

• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.

• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Job Requirements:

• Supervisory experience in airfreight import customer service or operations.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Good problem-solving and decision-making skills, with the ability to support operational improvements.
• Effective communication and interpersonal skills to manage team and customer interactions.
• Ability to motivate staff and ensure consistent service quality.
• Previous hands-on experience using Cargowise system is preferred.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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REQUIREMENTS NEEDED:
Possess a valid Class 3 or Class 4 Driving Licence.
Write and read basic English
Basic computer knowledge

JOB DESCRIPTION: Bulk Deliveries and collections
Back-up and support for operations Assistant duties
when required.

Driver to be familiar with all Singapore roads.

Able to plan the routes at the beginning of the day.

Housekeeping of vehicle after every work shift to ensure the vehicle is kept clean and in good condition for use the following work shift.

Accept day/night shifts.

Required to work on weekends.

Need unload the goods, Must be physically strong

Valid driver's license.

Clean driving record.

Special licenses may be required to operate certain vehicles.

Experience may be required or preferred.

Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.

Strong time management and customer service skills.

Ability to walk, drive, lift, and carry heavy items for extended periods.

Attention to detail.

.

Driver Responsibilities:

· Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.

· Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

· Assisting with loading and unloading items from vehicles.

· Accepting payments for delivered items.

· Providing excellent customer service, answering questions, and handling complaints from clients.

· Adhering to assigned routes and following time schedules.

· Abiding by all transportation laws and maintaining a safe driving record.

· Preparing reports and other documents relating to deliveries.

· Operating equipment and machines, such as cars, trucks, forklifts, etc.

Requirements:

· Valid driver's license.

· Clean driving record.

· Special licenses may be required to operate certain vehicles.

· Experience may be required or preferred.

· Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.

· Strong time management and customer service skills.

· Ability to walk, drive, lift, and carry heavy items for extended periods.

· Attention to detail.

· Transport clients and/or packages to and from destinations

· At least 4 years of work experience

· Arrive at destinations on schedule

· Research and plan for traffic, construction and weather delays

· Use navigation applications to determine the best route

· Interact with clients professionally at all times

· Ensure that the vehicle is always fueled and ready for use

· Arrange for vehicle repairs as needed

· Keep mileage records and repair records up-to-date