Total 260 customer service manager job vacancies in Quality Assurance / Control category

What we're looking for

• Degree in Food Science, Food Technology, Chemistry, or a related technical discipline
• Minimum 5 years of experience in a quality assurance role, preferably in the food manufacturing industry
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and interpersonal skills to work effectively with cross-functional teams
• Knowledge of food safety regulations and quality management systems (e.g. HACCP, ISO 22000)

What you'll be doing

• To supervise the daily operations of the QA laboratory.
• To ensure all QC matters and tests are performed in accordance to the described work instructions
• To verify all QC test records.
• To assist the QA Manager to investigate the root cause of non-conformity in in-coming materials, in-process products and finished products.
• To assist the QA Manager to investigate consumer complaint.
• To assist the QA Manager to carry out research and development work.
• To ensure laboratory equipment are calibrated in accordance to the calibration schedule.
• To assist the QA Manager to evaluate the suitability of raw and packaging material sample from supplier.
• To report any non-conformity in in-comings, in-process products and finished products to QA Manager.
• To participate in internal quality and food safety audits programmes.
• Staying up-to-date with industry regulations and quality standards
• Any other tasks given from time to time by the QA Manager.

1. 2 months contractual bonus
2. Salary increments
3. Medical and Hospitalisation
4. Discounted purchase of company's product.
5. Additional employer's EPF contributions.

Position Overview

Responsible for leading the Quality Assurance function to ensure all products meet customer, regulatory, and internal quality standards. Oversees quality systems, compliance, and continuous improvement initiatives.

Key Responsibilities

• Develop, implement, and maintain Quality Management System (QMS)
• Ensure compliance with ISO & IATF standards and regulatory requirements
• Lead internal and external audits, including customer audits
• Handle customer complaints and implement corrective & preventive actions (8D)
• Monitor quality performance (KPIs) and drive continuous improvement
• Manage incoming, in-process, and final inspection activities
• Work closely with production, engineering, and suppliers to resolve quality issues
• Lead and train QA/QC team members
• Oversee documentation control and quality records
• Support new product development and process validation

Job Requirements

• Bachelor’s Degree in Engineering / Quality Management or related field
• Minimum 3–5 years experience in QA/QC, with at least 2 years in managerial role
• Experience in manufacturing environment (preferably metal, fasteners, or machining industry)
• Strong knowledge of ISO 9001 & IATF16949 and quality tools (e.g., 7 QC tools, FMEA, SPC)
• Experience in handling audits and customer complaints
• Good leadership, problem-solving, and decision-making skills
• Strong communication and interpersonal skills
• Familiar with continuous improvement methodologies (e.g., Lean, Six Sigma) is an added advantage
• Good at Excel and Power point skills

Perks & Benefits

• Open culture
• Personal development opportunities
• 5 working days

Key Competencies

• Leadership & team management
• Analytical thinking
• Risk-based thinking
• Continuous improvement mindset

Apply online or email the resume to : purchase@geenscrew.com or whatsapp to Joanne (012-6372688)

職位概述

負責領導品質保證工作，確保所有產品符合客戶、監管機構和內部品質標準。監督品質系統、合規性和持續改進計畫。

主要職責

• 開發、實施及維護品質管理系統（QMS）
• 確保符合 ISO 和 IATF 標準及監管要求
• 主導內部和外部審計，包括客戶審計
• 處理客戶投訴並實施糾正和預防措施（8D）
• 監控品質績效（KPI）並推動持續改進
• 管理來料檢驗、流程檢驗和最終檢驗活動
• 與生產、工程和供應商緊密合作，解決品質問題。
• 領導和培訓品質保證/品質控制團隊成員
• 監督文件控制和品質記錄
• 支援新產品開發和製程驗證

職位要求

• 工程/品質管理或相關領域的學士學位
• 至少3-5年品質保證/品質控制經驗，其中至少2年管理經驗
• 具備製造業環境經驗（最好是金屬、緊固件或機械加工產業）
• 精通 ISO 9001 和 IATF16949 標準以及品質工具（例如，7 種品質控制工具、FMEA、SPC）
• 具備處理審計和客戶投訴的經驗
• 良好的領導能力、問題解決能力與決策能力
• 較強的溝通及人際溝通能力
• 熟悉持續改善方法（例如精實生產、六西格瑪）者優先考慮。
• 精通Excel和PowerPoint技能

福利待遇

• 開放文化
• 個人發展機會
• 5個工作天

關鍵能力

• 領導力與團隊管理
• 分析思維
• 基於風險的思維
• 持續改進的心態

請在線申請或將簡歷發送至： purchase@geenscrew.com或透過 WhatsApp 聯繫 Joanne (012-6372688)

Role:

You will be facilitating immigration work, mainly on Singapore Permanent Resident and Singapore Citizenship applications. You will be responsible to develop and maintain the most up-to-date knowledge in Singapore inbound immigration regulations and policies to offer high-quality service to our clients with a keen eye for detail to perform with high work accuracy.

Responsibilities

• Manages immigration applications for clients relating to Singapore Citizenship and other applications etc

• Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission

• Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies

• Understand clients’ backgrounds and write cover letters to best present their profiles

• Ensure high work accuracy is delivered in all applications to the government bodies

• Provide exceptional customer experience and maintain high standards of service

• Attend to clients' queries and the completion of the formalities during and after post-submission within Company’s response time

• Updating and maintaining respective tracking sheets accurately in an organized and timely manner

• Any other duties assigned by Management

Requirements

• Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent

• Strong communication skills with Chinese client and good written English skills

• Prior client management experience is required

• Preferably with at least 2 years of experience in customer facing & handling large volume of document . Client and project management experience is a plus

• No prior immigration experience is required as on-the-job training will be provided.

• Good time management skills & must be able to handle a high volume of digital documents

• Ability to plan workload and meet deadlines

Working hours:

Mon to Fri 9am - 6.30pm ( Hybrid Available )

ABOUT US

As Southeast Asia's #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We're focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values : Move with urgency because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Assist in preparing, organising, and maintaining audit-ready documentation
• Support the development and updating of Standard Operating Procedures (SOPs)
• Ensure business processes are clearly documented, structured, and consistently maintained
• Identify gaps, missing records, or inconsistencies in documentation
• Coordinate with internal teams to gather required supporting evidence and information
• Maintain proper version control and accuracy of all process documentation
• Support internal audit preparation activities and documentation checks
• Help standardise templates and documentation formats across teams
• Convert unstructured workflows into clear, step-by-step process documents
  

Qualifications :

These are minimum-requirement skills and a ‘must-have’ for the role :

• Strong analytical thinking and ability to work with structured information
• High attention to detail and accuracy in documentation
• Ability to work independently under pressure and meet tight deadlines
• Strong organisational and time management skills
• Excellent written communication skills
• Comfortable handling large volumes of information and documentation
• Ability to stay consistent with repetitive but critical documentation work
• Proactive mindset with strong problem-solving ability

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Information:

• Salary Range: $3000 - $4000 Basic + $70 Meal allowance
• Working Hours: Mon-Fri, 8am-5.30pm
• Company Transport: Jurong / Tampines

Responsibilities:

• Handling customer quality issues & continuous improvement activities of products & processes.
• Coordinate with quality related issues to follow-up on effective corrective/preventive actions.
• Perform activities such as process optimization, benchmarking through statistical tools/software.
• Handle external audit in accordance to Technical Specifications & ISO standards.

Requirements:

• Degree in Chemical/Chemistry/Materials Science/Mechanical Engineering
• Experience in servicing customers' quality related issues in semiconductor industry
• Knowledge of DOE & JMP and QC tools (FMEA, SPC and 8D format report writing)
• Familiar with IATF16949 requirement is a plus. Entry level are welcome to apply.
• Willing to work overtime when needed and travel overseas 2-3 time per month.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Salary: Up to 9K
Location: Central

Responsibilities:
• Manage compliance policies, audits & risk assessments
• Lead data protection, HSE & ESG initiatives
• Support ISO9001 and information security compliance
• Handle incident investigations & client compliance questionnaires
• Maintain legal risk registers and remediation plans
• Support business continuity and vendor due diligence activities

Requirements:
• Min. Degree in relevant discipline
• Min. 2 years of compliance / risk / information security experience
• Knowledge of ISO / data protection / HSE preferred
• Strong communication and stakeholder management skills
• Able to travel within APAC when required

If interested, please email me at alexgoh@recruitexpress.com.sg or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Title: Quality Assurance (QA) Manager

Industry: Precision Engineering / Manufacturing

Employment Type: Permanent, Full-Time

Work Location: Woodlands

Role Overview

We are seeking a highly experienced Quality Assurance Manager to lead the quality function and strengthen the organization’s quality management framework. This role is responsible for ensuring product excellence, regulatory compliance, and continuous improvement across manufacturing operations. The successful candidate will oversee quality systems, drive operational discipline, and support a culture of high performance.

Key Responsibilities

Quality System Management

• Lead the Quality Department and maintain a robust quality management system.
• Serve as the primary point of contact for all quality-related matters with internal and external stakeholders.

ISO & Compliance

• Maintain and continuously improve the ISO 9001 quality management system.
• Ensure compliance with relevant quality and regulatory standards.

Process & Operational Excellence

• Develop, implement, and monitor QA/QC procedures to ensure product and process quality.
• Oversee and enforce 5S and other workplace quality standards.
• Identify quality issues and coordinate corrective actions with production teams, suppliers, and subcontractors.

Continuous Improvement & Reporting

• Collect and analyze quality data to identify trends and improvement opportunities.
• Prepare quality reports and maintain documentation for audits and reviews.

Team Leadership

• Train, supervise, and motivate QA/QC personnel.
• Ensure consistent application of quality standards and effective inspection and packing processes.

Qualifications & Skills

• Proven experience in quality management in a manufacturing or precision engineering environment.
• Strong knowledge of ISO 9001 and quality management systems.
• Excellent analytical and problem-solving skills with strong attention to detail.
• Ability to review data, identify trends, and drive process improvements.
• Strong leadership capabilities with experience managing QC teams.
• Effective communication and stakeholder-management skills.
• Familiar with multipoint cutter, miller, grinding wheel and EDM machines

Key Skills

• ISO 9001 & Quality Management Systems
• Process Optimization
• Stakeholder Engagement & Compliance
• Data-Driven Improvement
• 5S & Workplace Organization
• Documentation & Audit Readiness
• Team Leadership & Training

Role Details

• Position Level: Manager
• Minimum Experience: 5 years in quality management
• Work Arrangement: On-site (no flexible work option)

Job Description

• Industry/ Organization Type: Manufacturer – Dairy Products
• Position Title: QA Manager / Senior Quality Manager
• Working Location: Pioneer (Transport provided from Boon Lay)
• Working Hours: 5 days (Mon to Fri: 8:00am – 5.30pm)
• Salary Package: Basic + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead site quality and food safety strategy to ensure full compliance with FSSC/ISO 22000, MUIS Halal, SFA/export, customer, and regulatory requirements.
• Manage and coach QA/QC team and work closely with Production, Warehouse, R&D, and Finance to meet quality, safety, and operational goals.
• Own and continuously improve the Food Safety Management System (FSMS), including SOPs/work instructions, HACCP, hazard/risk assessments, validation, and verification.
• Ensure strong GMP, hygiene, allergen control, food defense, and food fraud implementation across operations.
• Lead internal and external audits (certification, customer, regulatory, Halal); act as main audit contact; ensure audit readiness and on-time closure of nonconformities (CAPA).
• Plan and conduct routine inspections and internal audits for Production areas, storage/warehouse, and external production-related areas (e.g., loading bays); identify gaps/risks and drive corrective actions.
• Oversee laboratory and monitoring programs (raw material, in-process, finished goods, environmental); review results/trends; manage OOS/abnormal results; coordinate with internal/external labs and optimize testing cost.
• Act as Food Safety Team Leader for incidents/deviations; lead investigations, decisions, and escalation; manage recall and mock recall exercises and maintain traceability readiness.
• Drive cost control and continuous improvement by monitoring quality costs (rework, waste, disposal, testing, manpower, packaging) and reducing defects, waste, and non-conformities without compromising compliance.
• Plan and deliver training for QA/QC and Production; build annual training plan; assess effectiveness; maintain training and competency records.
• Ensure strong documentation control, recordkeeping, and data integrity; provide quality KPIs and reporting in management reviews.
• Support trials, process changes, and new product development to ensure safe, compliant implementation.
• Handle other ad-hoc tasks as assigned.

APPLY NOW!!!

• Diploma/Degree in Food Science/Food Technology/Microbiology (or related).
• Certified FSSC 22000 / ISO 22000 internal auditor.
• 5+ years QA/QC or Food Safety experience in food manufacturing with FSSC/ISO systems.
• Strong knowledge of FSSC 22000, ISO 22000, HACCP, GMP, MUIS Halal.
• Hands-on experience in audits, inspections, compliance, incident/recall handling, and training.
• Strong leadership, communication, and problem-solving skills; lab trend analysis/cost control is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81796 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Ensure the consistent delivery of high-quality Printed Wiring Boards that meet customer specifications and industry standards by managing quality assurance processes and serving as the primary liaison for customer service accounts.
• Responsible for driving continuous improvement, resolving quality-related customer issues, and upholding compliance with regulatory and internal quality systems to enhance customer satisfaction and product reliability.

Customer Quality Liaison

• Act as the primary contact for customer quality-related inquiries and complaints
• Coordinate resolution of customer issues through root cause analysis and corrective actions

Quality Control Oversight

• Monitor inspection and testing procedures are followed
• Monitor product conformance to IPC and customer-specific standards

Documentation & Compliance

• Maintain quality records in accordance with ISO 9001 and internal QMS protocols
• Prepare and submit quality reports to customers and internal stakeholders

Process Improvement

• Identify recurring quality issues and lead initiatives to improve manufacturing pro
• Support implementation of Problem-Solving methodologies

Audit & Review

• Participate in internal and external audits
• Ensure readiness for customers and regulatory inspection

Training & Support

• Provide guidance to production teams on quality standards and procedures
• Assist in onboarding new staff with QA related training
• Support new product introduction (NPI) with quality input and validation

Requirements:

• Degree in any Engineering discipline (Quality Engineering preferred) in a manufacturing environment
• Min 2 years of experience in Quality Assurance activities/operational
• Good communication, report writing and presentation skills
• Good analytical skills with ability to work effectively
• Independent, decisive and good at problem solving
• Able to adapt in a fast-paced environment
• Preferred with knowledge of PWB manufacturing processes
• Proficiency in Microsoft Office

Electronics MFG Industry

Loyang Area

Interested candidates, please forward a detailed resume and via email to hr@tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Audris Teo / EA Personnel No: R1102063

About the Role 

We are an established, globally active management consulting firm supporting leading financial services and insurance clients across strategy, operations, and technology delivery. As part of our testing practice, we are looking for an experienced UAT Test Manager to lead end-to-end user acceptance testing (UAT) initiatives for banking transformation and technology projects. 

Responsibilities: 

- Lead and manage end-to-end UAT activities across projects in the banking and financial services domain. 

- Define UAT strategy, test plans, timelines, and governance frameworks aligned with business objectives. 

- Collaborate closely with business stakeholders, SMEs, and technology teams to ensure test readiness. 

- Drive test case design, execution, defect management, and reporting of UAT progress. 

- Facilitate UAT workshops, walkthroughs, and stakeholder sign-offs. 

- Ensure traceability between business requirements and test scenarios. 

- Manage risks, issues, and dependencies related to UAT execution. 

- Provide regular reporting to senior stakeholders and project leadership. 

Requirements: 

- Bachelor’s degree in Business, IT, Engineering, or related discipline. 

- 5+ years of experience in UAT/testing within banking, financial services, or consulting environments. 
- Experience in Equity Trading or Secured/Unsecured loans
- Experience in Avaloq is a definite advantage

- Strong knowledge of UAT methodologies, tools, and best practices. 

- Experience in managing stakeholders and leading cross-functional teams. 

- Familiarity with core banking systems, digital banking, or insurance systems is an advantage. 

- Strong analytical, problem-solving, and communication skills. 

- Ability to manage multiple projects in a fast-paced environment. 

Why Join Us: 

- Opportunity to work on high-impact transformation programs 

- Collaborative and fast-paced consulting environment 

- Professional development and leadership opportunities 

Company's Profile
Julian Grey's client is an established engineering firm with strong regional presence, known for delivering high-profile projects and advanced technical consulting expertise.

Responsibilities

• Review quality plans, inspection and test plans, and project quality procedures.
• Improve operational processes affecting project quality.
• Coordinate with suppliers, vendors, and internal teams on quality matters.
• Review welding procedures, qualifications, and technical documents.
• Conduct staged inspections for fabrication and installation works.
• Witness non-destructive testing activities, including Ultrasonic testing and magnetic particle testing.
• Ensure compliance with quality, safety, and health requirements.
• Lead QA/QC staff and maintain required quality records.

Requirements

• Diploma or Degree in Mechanical Engineering or equivalent.
• Certified Welding Inspector qualification, such as CWI, AWS QC-1, or CSWIP 3.1.
• Minimum 5 years of QA/QC experience, preferably in fabrication, construction, or engineering projects.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Victoria @ 8887 7742
Shortlisted candidates will be notified

Victoria Siew
Reg No. R25158665
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568 

Job description

Methodist Welfare Services (MWS) is all about empowering people to have life to the full. 

We are a non-profit organisation serving people across all ethnicities and religions. We recognise that the people we serve may experience poverty in different ways – weak social support or fractured relationships, poor health, a sense of hopelessness, or a lack of means. We journey alongside them to uncover their inherent strengths, affirm them and support them holistically towards a better life. While MWS’ sphere of impact has expanded since our founding, our core spirit of social holiness remains unwavering.  Today, we serve over 22,000 beneficiaries, including children from disadvantaged backgrounds, youths at risk, families in distress, seniors who are socially isolated, and the chronically ill and destitute.

Role & Responsibilities

In this dynamic hands-on role, you will report to Associate Director of Compliance and Risk and collaborate with cross-functional teams on enterprise risk management and compliance related activities ensuring sound risk and governance across the organisation including areas of overall workplace safety and data protection.

1) Compliance and Risk

• Assist in the development and enhancement of enterprise risk management framework, risk and compliance policies and procedures

• Assist in the development and periodic review of risk appetite statements, risk thresholds, Key Risk Indicators and emerging risks

• Collaborate with risk owners to conduct regular risk assessments; facilitate risk analysis and assessments and propose suitable mitigations when required

• Maintain active oversight of the organisation’s compliance program & calendar and coordinate with internal stakeholders on timely regulatory submissions and reporting

• Carry out regular group compliance reviews through audits, assessment and control testing

• Monitor, evaluate, assess the impact of new or updated statutory and regulatory developments

• Investigate, manage and follow up on matters related to non-compliance incidents/breaches and ensure appropriate mitigations are in place

• Work with the relevant internal stakeholders on the improvement to processes and systems when required

• Collaborate with risk & compliance owners/representatives in preparation of various risk and compliance reports to senior management, Board and regulators (if applicable), highlighting key risk exposures, potential issues, and mitigation strategies

• Assist in the implementation and monitoring of risk and compliance management programs and initiatives across the group

• Act as a liaison between various departments and business units to provide guidance & support and ensure alignment of risk management and compliance efforts

• Design suitable risk communications and awareness programs; prepare materials and conduct regular orientation, training/workshops to all levels of employees

• Take charge and manage incident reporting channel; maintain active oversight on the reported incidents and oversee the effective closure of actions; escalate to senior management and key stakeholders when required

• Organise Risk Management meetings and perform secretariat duties as well as administrative duties where required

• Provide administrative support for the overall audit function conducted by the internal/external auditors

• Attend to matters as assigned by Associate Director

2) Data Protection (PDPA)

• Support the DPO/Associate Director in the review and implementation of PDPA act within the organisation

• Monitor and review PDPA non-compliance and/or lapses and provide solutions and mitigating plans to prevent re-occurrence

• Conduct PDPA updates and training (where necessary)

• Attend to matters as assigned by DPO/Associate Director

Qualifications, Competencies & Experience

• Minimum diploma holder and above in a related field of study

• Minimum 3 years of hands-on relevant working experience in a compliance and/or risk management role including experience in an external or internal audit capacity

• Preferably hold data protection certifications and/or has strong knowledge of PDPA obligations

• Excellent written and verbal communication skills; able to provide sound advice to stakeholders

• Proficient in Microsoft Office (Excel, Word, PowerPoint) & data analytics and AI tools to support work

• Skills:

  • Good leadership and communication skills, able to empathise with all levels of staff and workers.

  • Strong analytical skills, problem-solving skills and critical thinking to pinpoint issues and ability to deep dive to find the ultimate root cause(s) and measures

  • Ability to work independently under minimal supervision and collaboratively within a team and engage effectively with stakeholders at all levels across multiple business verticals

  • Strong interpersonal, organisational and project management skills

  • Attention to detail, proactive learning attitude, ability to manage multiple priorities and deliver quality work under tight deadlines

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

About the Company

We are a premier financial technology and enterprise systems transformation partner embedded within tier-1 corporate and investment banking institutions. By combining deep capital markets domain expertise, cutting-edge software testing methodologies, and rigorous delivery governance, we orchestrate high-performance platform upgrades that power global market networks. We focus on quality engineering mastery, continuous testing innovation, and cultivating top-tier senior advisory talent in Singapore.

About the Job

We are seeking a senior, elite-level Murex Test Lead (Manager) to drive the overarching quality assurance framework and end-to-end testing delivery for large-scale Murex transformation programs.

In this critical leadership role, you will act as the core QA authority, establishing comprehensive test strategies and governance models within complex capital markets environments. Operating at the intersection of business operations, financial engineering, and technology development, you will lead a high-performing squad of QA leads and analysts. Your mission will be to ensure that the Murex MX.3 platform meets rigorous functional, regulatory, and performance thresholds before production cutover windows.

Key Responsibilities

Test Strategy, Architecture & Governance

• Framework Ownership: Define, own, and execute the overall test strategy, master test plan, governance model, and delivery approach for complex Murex programs.

• Lifecycle Orchestration: Lead and govern end-to-end testing workstreams across System Integration Testing (SIT), User Acceptance Testing (UAT), automated regression, performance/stress testing, and dress-rehearsal cutover phases.

• Regulatory & Control Alignment: Ensure all testing activities strictly comply with banking regulatory mandates, internal risk controls, and institutional security requirements.

Delivery Management & Defect Triage

• Defect Governance: Oversee the end-to-end defect management lifecycle, running cross-functional triage forums to prioritize, track, and resolve system blocks across multiple workstreams.

• Cross-Functional Collaboration: Partner closely with front/middle/back-office business stakeholders, integration developers, and Murex vendor teams to validate functional specifications and iron out environment discrepancies.

• Executive Intelligence: Formulate and deliver crystal-clear testing status reports, quantitative quality metrics, burn-down charts, and proactive risk assessments to program and client leadership.

Team Leadership & Mentorship

• Squad Management: Direct, resource, and mentor a team of dedicated QA stream leads and test analysts, enforcing consistent testing standards, automated script reuse, and delivery quality.

Skills & Experience Required

Must-Have Skills (Mandatory for Skills Matching)

• Banking Domain Tenure: Minimum 8–12 years of professional software testing experience operating strictly within corporate banking or capital markets environments.

• Murex MX.3 Platform Core: At least 5 years of hands-on experience with Murex (MX.3), demonstrating deep functional exposure across the trade lifecycle, risk components, and Datamart reporting modules.

• Transformation Leadership: A proven track record leading testing teams and managing release gates on large-scale Murex implementations, version upgrades, or platform migrations.

• Financial Product Literacy: Strong structural understanding of capital markets financial instruments, including FX (Spot/Forward/Options), Interest Rate Derivatives, Equities, Fixed Income, or Credit products.

• Stakeholder Articulation: Elite test management, defect tracking, and client-facing communication skills, with a proven ability to challenge and influence steering committees.

Good-to-Have Skills (Preferred Differentiators)

• Direct exposure to automated testing frameworks (e.g., Murex Onyx / MXTest) or performance testing tools.

• Prior experience driving Murex platform upgrades (e.g., version uplifts) or high-stakes regulatory-driven change initiatives (e.g., FRTB, Basel).

• Experience operating within a global delivery model, coordinating with offshore testing hubs and international banking stakeholders.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Financial Engineering, Finance, or a related technical/quantitative discipline.

How to Apply

Please click on the 'apply' button to apply online. For more information, please reach out to Vievien Nathan.

EA License Number: 94C3609