Total 69 Manager level Others job vacancies

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Company Overview

Food Inc (formerly Emmanuel Stroobant Group) is a Singapore-based award-winning hospitality group with acclaimed F&B concepts including Two Michelin-starred Saint Pierre and Shoukouwa, casual eateries, luxury event catering, and culinary education.

Job Summary

We seek an experienced General Manager to lead front-of-house operations at a Two Michelin-starred French fine dining restaurant, elevating guest experiences and service standards to world-class levels through leadership, operational excellence, and strategic contributions.

Responsibilities

Guest Experience & Service Excellence

• Lead front-of-house operations to deliver flawless service at every guest interaction
• Create highly personalized guest experiences aligned with Michelin-star standards
• Build and maintain strong relationships with VIPs, regular guests, media, partners, and international clientele
• Manage guest feedback and service recovery with professionalism and discretion
• Ensure consistent execution of all service rituals, standards, and details

Leadership & Team Development

• Inspire, mentor, and develop front-of-house team members to achieve exceptional performance
• Conduct daily briefings, training sessions, and ongoing coaching to enhance team skills
• Foster a culture of excellence, discipline, teamwork, and accountability
• Collaborate closely with the Executive Chef and senior leadership to ensure seamless kitchen-service coordination

Operations Management

• Manage reservations flow, floor planning, service pacing, and staffing to optimize guest experience and operational efficiency
• Maintain high standards of restaurant presentation, hygiene, and operational readiness
• Oversee wine and beverage coordination with the Sommelier team
• Monitor and analyze operational KPIs, labor productivity, guest satisfaction, and financial performance
• Assist PR and marketing teams in supporting brand initiatives
• Ensure compliance with all local regulations and company SOPs

Strategic Contribution

• Drive continuous improvement toward achieving a third Michelin star
• Identify and implement opportunities to elevate service standards and operational excellence
• Support brand reputation, media engagements, collaborations, and special events as needed

Preferred competencies and qualifications

• Experience in internationally recognized Michelin-starred restaurants
• Strong knowledge of French cuisine, wines, and fine dining service rituals
• Proven ability to lead high-performance teams in demanding environments
• Commitment to continuous improvement and excellence

As a Cleaning Services Manager, the employee is responsible for the part of the workplace team that directly manages the cleaners and maintenance of facilities. He needs to report to various parts of our company such as the Facilities Executive, Operations Executive, and Chief Operations Officer.

The Cleaning Services Manager role includes the following tasks:

-Communicating with the upper management to develop strategic operations goals.

-Be responsible for ensuring that the standards of cleanliness are met.

-Managing and arranging the cleaners' work, reviewing work schedules

-Assign tasks, inspect work to ensure it's up to standard, and provide training on how to handle customers' requests best.

-Monitoring the operational performance of both internal and external service providers.

-Providing a workplace setting that is conducive to productive work.

-Monitoring occupant satisfaction.

-Ensuring all staff are aware of the Health and Safety policies and procedures

Responsibilities

• Develop and execute comprehensive business development strategies to identify and pursue new market opportunities, aligning with company objectives
• Build and maintain strong relationships with key clients, partners, and stakeholders to foster long-term business partnerships.
• Develop and implement new business development initiatives, including pricing strategies, partnership collaborations, and product/service expansions.

Requirements and skills

• Proven working experience in the area of new business/market development
• Strategic thinking, strong leadership, communication and analytical skills
• BSc/BA in business administration, finance or relevant field

Key Responsibilities (Finance& Economics Focus)

• Financial Calendar & Budget Management Manage the Executive’s calendar, appointments, meetings, and travel arrangements, with emphasis on financial reviews, budget deadlines, and regulatory reporting schedules.
• Government & Regulatory Financial Communications Screen and prioritize incoming calls, emails, and correspondence, including sensitive financial and compliance communications with government agencies (MOM, BCA, IRAS).
• Contracts & Financial Documentation Draft, review, and edit high-level business correspondence, contracts, tender documents, and board papers, ensuring accuracy in financial terms and confidentiality.
• Cross-Departmental Financial Reporting Coordinate consolidated reporting by compiling financial, HR, and project data into management packs, supporting executive decision-making with quantitative insights.
• Meeting Support & Economic Analysis Attend executive and board meetings, prepare detailed minutes, and track follow-up actions, including financial and economic implications across stakeholders.
• Strategic Finance & Economics Initiatives Support strategic initiatives such as project bids, worker placement compliance, and overseas expansion by conducting financial research and preparing economic analysis reports.
• Executive Events & Economic Forums Organize executive-level events, industry forums, and stakeholder engagements, with focus on financial and economic policy discussions, liaising with regulators and clients.
• Expense & Budget Oversight Oversee expense claims, project-related financial tracking, and reconciliation of executive budgets, including variance analysis and compliance with corporate finance policies.
• Confidential Financial Information Management Maintain strict confidentiality in handling sensitive information such as worker contracts, payroll compliance, and regulatory financial submissions.
• Financial Document & Compliance Supervision Supervise document management processes, including tender submissions, MOM filings, and project compliance records with financial implications.
• Policy & Financial Communications Assist in drafting responses and policy communications for CEO’s review, ensuring alignment with corporate governance and financial standards.
• Advanced Administrative & Procurement Support Perform advanced administrative duties, including vendor coordination, procurement support, and monitoring of project documentation systems with financial relevance.
• Ad-hoc Financial & Crisis Support Undertake ad-hoc responsibilities assigned by the Executive, including urgent financial filings, economic risk assessments, and crisis management support.

Responsibilities

• Develop and execute comprehensive business development strategies to identify and pursue new market opportunities, aligning with company objectives
• Build and maintain strong relationships with key clients, partners, and stakeholders to foster long-term business partnerships.
• Develop and implement new business development initiatives, including pricing strategies, partnership collaborations, and product/service expansions.

Requirements and skills

• Proven working experience in the area of new business/market development
• Strategic thinking, strong leadership, communication and analytical skills
• BSc/BA in business administration, finance or relevant field

Key Responsibilities

• Oversee daily business operations.
• Develop business strategies and growth plans.
• Manage sales, customer relationships, and key accounts.
• Negotiate contracts with airlines, shipping lines, and logistics partners.
• Monitor financial performance and budgets.
• Recruit, train, and supervise employees.
• Ensure compliance with Singapore regulations and industry standards.
• Prepare management reports and business forecasts.

Requirements

• Diploma or Degree in Business, Logistics, Supply Chain, or related field.
• Experience in freight forwarding, logistics, transportation, or cargo operations.
• Strong leadership and business development skills.
• Knowledge of air freight and sea freight operations.
• Ability to manage budgets and operational performance.

Responsibilities

• Develop and execute comprehensive business development strategies to identify and pursue new market opportunities, aligning with company objectives
• Build and maintain strong relationships with key clients, partners, and stakeholders to foster long-term business partnerships.
• Develop and implement new business development initiatives, including pricing strategies, partnership collaborations, and product/service expansions.

Requirements and skills

• Proven working experience in the area of new business/market development
• Strategic thinking, strong leadership, communication and analytical skills
• BSc/BA in business administration, finance or relevant field

Job Requirements

Professional Competencies

Industry Experience:

8+ years of senior management experience in the integrated home renovation/furnishing industry, including at least 2 years of management experience in the Southeast Asian market. Familiarity with BCA policies and RCEP supply chain regulations.

Strategic Tools:

Proficient in SWOT analysis and Balanced Scorecard; able to use ERP systems (e.g., SAP) to oversee business operations in Singapore.

Key Responsibilities & Tasks

Strategic Planning & Objective Management

Develop the company’s 1-3 year marketing strategic plan and annual marketing plan, clarifying market positioning, target customer segments, and competitive strategies, and execute upon approval by the General Manager.

Decompose sales targets for the retail, design, and marketing departments, monitor quarterly/monthly progress, and dynamically adjust strategies in response to market changes (e.g., seasonal demand, policy adjustments).

Lead the preparation and execution control of the annual marketing budget (including advertising, promotions, channel expenses, etc.), ensuring maximum ROI.

Market Analysis & Brand Building

Organize market research to analyze trends in Singapore's integrated home renovation industry, competitor movements (e.g., pricing strategies, new product developments), and shifts in customer demand, producing data-driven reports to guide product development.

Formulate brand development strategies, oversee online and offline brand promotion (e.g., social media, exhibitions, KOL collaborations), and enhance brand awareness and reputation.

Manage brand crisis communication, swiftly respond to negative public sentiment (e.g., escalated customer complaints, construction disputes), and safeguard the company’s reputation.

Sales Management & Channel Optimization

Guide the retail department in developing in-store sales strategies, promotional campaigns, and customer conversion processes to increase average transaction value and repeat purchase rates.

Expand diversified sales channels (e.g., collaborations with property developers, online stores, designer alliances) and optimize channel costs and efficiency.

Review major client contracts (e.g., bulk renovation orders from property developers) to ensure compliance and profitability.

Customer Experience & Product Collaboration

Establish a Customer Relationship Management (CRM) system, driving service improvements through satisfaction surveys and complaint analysis.

Collaborate with the design department to ensure design solutions align with market demands, balancing creativity with standardized cost control.

Promote product innovation: participate in new product development (e.g., eco-friendly materials, smart home packages) based on customer feedback, and formulate launch and promotion strategies.

Team Management & Cross-Departmental Collaboration

Oversee recruitment, training, performance evaluation, and motivation of managers in the three subordinate departments, fostering a high-performance collaborative team.

Conduct regular marketing coordination meetings (e.g., design-retail program alignment, marketing activity resource integration) to ensure departmental goals are aligned.

Represent the marketing function in senior management decision-making, collaborating with supply chain, finance, and other departments to optimize operational processes (e.g., order fulfillment cycles, payment collection).

Responsibilities

• Develop and execute comprehensive business development strategies to identify and pursue new market opportunities, aligning with company objectives
• Build and maintain strong relationships with key clients, partners, and stakeholders to foster long-term business partnerships.
• Develop and implement new business development initiatives, including pricing strategies, partnership collaborations, and product/service expansions.

Requirements and skills

• Proven working experience in the area of new business/market development
• Strategic thinking, strong leadership, communication and analytical skills
• BSc/BA in business administration, finance or relevant field

Responsibilities

• Develop and execute comprehensive business development strategies to identify and pursue new market opportunities, aligning with company objectives
• Build and maintain strong relationships with key clients, partners, and stakeholders to foster long-term business partnerships.
• Develop and implement new business development initiatives, including pricing strategies, partnership collaborations, and product/service expansions.

Requirements and skills

• Proven working experience in the area of new business/market development
• Strategic thinking, strong leadership, communication and analytical skills
• BSc/BA in business administration, finance or relevant field

Roles and Responsibilities

• Provide overall leadership and strategic oversight of civil engineering and construction operations
• Drive business performance across multiple projects, ensuring alignment with organisational goals and HQ expectations
• Oversee project portfolios, including budget performance, resource allocation, and profitability
• Establish and enforce governance frameworks for project delivery, safety, quality, and compliance standards
• Review and approve major project plans, contracts, and commercial strategies
• Lead senior project and operations teams, ensuring strong execution capability across all sites
• Manage key stakeholder relationships including clients, joint venture partners, consultants, and regulatory bodies
• Report regularly to Japanese Headquarters on operational performance, risks, and strategic initiatives
• Identify and implement process improvements to enhance efficiency, cost control, and project outcomes
• Lead risk management and ensure appropriate mitigation strategies are in place across all projects

Requirements

• Bachelor’s degree in Civil Engineering, Construction Management, or related discipline
• Minimum 15 years of experience in civil engineering, infrastructure, or construction industries
• At least 8 years in senior leadership or general management roles overseeing multiple projects or business units
• Strong track record in delivering large-scale, complex infrastructure or construction portfolios
• Deep understanding of commercial management, contract strategy, and project governance
• Proven ability to lead senior teams and influence at executive level
• Strong financial acumen with experience managing P&L responsibility
• Fluency in Japanese is required due to regular engagement and reporting with Japanese Headquarters

Individual to be involved in:

1.Controlling and directing the food preparation process

2.Approving and polishing dishes before they reach the customer

3.Managing and working closely with other Chefs of all levels

4.Creating menu items, recipes and developing dishes ensuring variety and quality

5.Determining food inventory needs, stocking and ordering

6.Ultimately responsible for ensuring the kitchen meets all regulations including sanitary and food 7.safety guidelines

8.Being responsible for health and safety

9.Being responsible for food hygiene practices

Technical Skills and Competencies

1.Excellent knowledge of all sections

2.Ability to produce excellent high-quality food

3.Good oral communication

Team management skills

4.High level of attention to detail

Good level of numeracy

5.Adaptability to change and willingness to embrace new ideas and processes

6.Ability to work unsupervised and deliver quality work

7.Positive and approachable manner

8.Team player qualities

Responsibilities

• Develop and execute comprehensive business development strategies to identify and pursue new market opportunities, aligning with company objectives
• Build and maintain strong relationships with key clients, partners, and stakeholders to foster long-term business partnerships.
• Develop and implement new business development initiatives, including pricing strategies, partnership collaborations, and product/service expansions.

Requirements and skills

• Proven working experience in the area of new business/market development
• Strategic thinking, strong leadership, communication and analytical skills
• BSc/BA in business administration, finance or relevant field

Description

Location: 180 Orchard, Alleybar / Acid Bar

Salary: $2800 (based on experience) + $600 Allowances