Total 575 support analyst job vacancies in Others category

Responsibilities

• Provides onsite support to users with good customer satisfaction for main and off-site;

• Service cases escalated by helpdesk, ensure service report form are completed and update/close the tickets on a timely manner as per ticket update/closure procedure;

• Helps to maintain or improve the overall image of the support team;

• Level 1 & 2 level trouble shoot and problem resolutions;

• Provide technical and operation support;

• Work to reach service level target;

• Break/fix for patches, software distribution and preventive maintenance;

• Managed the media and documentation related to the equipment supported;

• Scanning and Software Distribution Agent installation and reinstatement of agent as needed during transition, wall to wall and steady state activities;

• Install the inventory scanning agent upon any new asset;

• Deployment/cloning/Hardware change that needs reinstallation of the agent. (Agents and instructions will be provided by customer);

• Reinstate inventory scanning agent on the PCs/laptops for those cases highlighted by the asset administrator where the agent is not responding back to the server after the periodic scanning;

• Provide the listing of any disposed assets from the environment to asset administrator for updating the asset repository

• Provide break fix to software distribution patches where customer will provide the instructions;

Skills/Requirement

• Minimum Diploma in any IT related discipline

• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals

• Knowledge of operating systems, software applications, and remote connection systems

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Company Overview

Zenith Infotech (S) Pte Ltd, founded in 1997, provides IT professionals and solutions to enhance productivity and competitiveness. It supports clients with staff augmentation for long-term projects across IT companies, consulting firms, system integrators, government agencies, and MNCs.

Job Summary

Deployment Analyst responsible for tracking and coordinating pre-cutover and cutover night activities to ensure smooth project rollout and implementation.

Responsibilities

• Draft and update the Cutover Plan Level 1 (Cutover Sequence document) for rollout entities to ensure clear sequencing of activities
• Draft, update, and track the Cutover Master Plan (Levels 2 and 3) documenting all pre-cutover activities for comprehensive oversight
• Draft and update documentation for Cutover Night activities to maintain accurate and current records
• Track Cutover Night activities during roster shifts and update status to ensure real-time monitoring and issue resolution
• Assist in developing the Cutover Night roster plan to optimize resource allocation and coverage
• Manage identified pre-cutover activities including Data Collection Template (DCT) collection, coordinating Technical Dress Rehearsal (TDR) execution, and overseeing Revalidation (RVE) testing coordination to ensure readiness

Preferred competencies and qualifications

• Exposure to end-to-end project implementation, preferably in SAP environments, to support deployment processes
• Experience with PMO or deployment-related activities to facilitate project coordination
• Proficient in Microsoft Excel and Microsoft PowerPoint to create and manage project documentation and presentations

about the company.

You will be joining a leading international logistics and supply chain solutions provider with an extensive global footprint.

about the job

As a Senior Financial Analyst based in Singapore, you will serve as a key commercial partner providing critical financial insights to drive regional business performance. You will manage complex budgeting and forecasting cycles by analyzing business trends and operational drivers to project revenue and cash flow while acting as a strategic business partner to internal and external stakeholders through financial reviews and commercial negotiations. Your role involves monitoring regional operating costs and performing detailed variance analysis to implement cost-control strategies, alongside providing analytical support for new business initiatives such as pricing reviews for large-scale projects and contract renewals. Additionally, you will drive process improvement initiatives to automate financial tasks and enhance the efficiency of internal reporting frameworks.

skills and experience required

• Minimum of 2 years of relevant experience in finance, with a proven track record of automating financial processes.
• Bachelor Degree in Accountancy, Finance, or a related professional qualification.
• Strong communication abilities with the capacity to influence and interact with stakeholders at all organizational levels.

To apply online please use the 'apply' function, alternatively you may contact Francine. (EA: 94C3609/ R22104071)

Job Summary

Support digitalisation initiatives by developing dashboards to improve visibility of operational risks and hazards. This role focuses on creating user-friendly data visualisation tools to enhance workplace safety and decision-making.

Job Responsibilities

• Design and develop dashboards to visualise risks and hazards across operational areas
• Gather and organise data to ensure accuracy and clarity in reporting
• Work with stakeholders to understand requirements and improve dashboard usability
• Maintain and update dashboards to reflect latest data and insights
• Support digitalisation and process improvement initiatives

Requirements

• Diploma in a relevant field (e.g. Engineering, IT, Data Analytics)
• Knowledge of dashboard tools such as Power BI, Power Apps, or similar platforms

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire an Equity Settlements Analyst in Singapore to support our client which is a top global investment bank. The role is responsible for the clearing, pre-matching and settlement of equity executions on behalf of global clients trading in Hong Kong/Stock Connect (SH/SZ) markets. He/she will perform reconciliation to uphold the necessary custodial service requirements.

Responsibilities:

• Performing cross-border settlement
• Check booking/settlement accuracy
• Post journal entry
• Perform reconciliation on stock and cash as well as investigate and follow up on breaks resolution
• Follow up outstanding settlement items
• Initiate stock borrow for failed trades
• Monitor stock return for borrowed stocks
• Liaise with internal/external client and local custodians
• Funding of trade settlements
• Performing front to back ETF creation and redemption process
• Monitor trade settlement via CCP terminals to prevent buy in
• Prepare stamp duty payment
• Margin payments arrangements

Requirements:

• At least 1-2 years of equity settlement experience in the banking / financial services domain
• Understanding of the front‑to‑back flow between trading desk and operations, including custody services.
• Quantitative, analytical, proactive, a team player, able to work under pressure while adhering to tight deadlines.
• Attention to detail and the ability to process tasks accurately and in a timely manner.
• Control focused with a good understanding of risk and the impact of errors; able to initiate solutions to remediate problems.
• Confident and articulate communicator.
• Microsoft Office knowledge and skills, particularly MS Excel.
• Business-level spoken and written English.
• Knowledge of financial markets is essential.
• Self‑motivated and able to work unsupervised.

Other Qualifications:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experienced in connecting with a diverse set of clients to understand future business needs; is a continuous learner.
• Committed to challenging the status quo and promoting positive change.
• Participates in and drives collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in the value of diversity to reflect, connect with, and meet the diverse needs of clients and employees around the world.

The Pricing Analyst supports pricing activities for the Singapore market through strong analytical capability and disciplined pricing execution.

This role works closely with VP Pricing and Commercial Operations, APAC, and Finance to support pricing strategy implementation, manage pricing analytics, and enhance margin performance. The position plays an important role in enabling value-based pricing, improving pricing transparency, and supporting profitable growth.

Responsibilities:

Pricing Analysis & Execution Support

• Support implementation of pricing strategies and pricing governance as defined by regional pricing leadership
• Assist with deal pricing execution, including price validation, discount analysis, and approval support
• Ensure pricing accuracy and consistency across systems, tools, and commercial processes

Margin & Performance Analytics

• Conduct pricing and margin analysis to identify trends, risks, and opportunities (e.g. price realization, discount levels, mix impact)
• Support tracking of pricing KPIs and preparation of regular pricing performance reports
• Provide analytical support to help drive value capture and margin improvement

Competitive & Market Analysis

• Support competitor pricing monitoring and benchmarking for the Singapore market
• Analyze market dynamics, customer behavior, and competitive positioning to support pricing decisions
• Maintain structured pricing and competitive data for analysis and reporting

Cross-functional Collaboration

• Partner with Sales, Finance, Product, and Supply Chain teams to support pricing execution
• Act as a pricing support contact for commercial teams on pricing-related topics
• Support communication and clarification of pricing rules, policies, and best practices

Process Improvement & Governance

• Support continuous improvement of pricing processes, analytics, and reporting tools
• Ensure pricing activities comply with internal pricing policies and governance standards
• Assist VP Pricing and Commercial Operations, APAC in documenting pricing processes and standardizing execution practices

Requirements:

• Bachelor’s degree in Finance, Business, Economics, Engineering, or related discipline
• Minimum 1 year of experience in pricing, commercial analysis, finance, sales operations, or similar roles.
• Strong analytical and problem-solving skills with high attention to detail
• Solid understanding of pricing fundamentals (cost-plus vs value-based pricing, margin, discounting)
• Proficient in Excel and data analysis tools; experience with ERP or pricing systems preferred
• Ability to work effectively in a cross-functional and multi-cultural environment
• Clear communication skills and a structured, disciplined working approach

• PMO Analyst to support Central PMO in the financial activities and related admin work.

1. Budget management, including tracking of funding availability, budget forecast, cashflow projection, preparation of internal budget reports for management review and coordination with respective stakeholders.
2. Invoice review and admin processing to ensure that the invoice amount is accurate and the invoice is approved by authorised personnel before payment due date.
3. Assess and summarise issue clearly. Propose feasible solutions. Escalate issues/ risks to supervisor/ management timely.
4. Ensure the work is done in compliance with company policies and requested timeline.
5. Develop procedures and templates to standardise processes and promote consistency. Find ways to improve on efficiency and effectiveness.
6. Support other PMO tasks and activities as assigned.
7. Manage task/ activity timeline and provide regular reporting on progress.

Requirements / Qualifications

1. Degree holder with more than 8 years of relevant working experience.
2. Experience and proficient in dealing with numbers
3. High attention to detail.
4. Take ownership and accountability of tasks and activities assigned.
5. Strong written and verbal communication.
6. Effective information collation, meeting facilitation and good documentation.
7. Experience in dealing with multiple stakeholders, including Project Managers, Analysts, Finance, business users or vendor.
8. Ability to prioritise tasks and multitask.
9. Takes initiative and able to work independently as well as within a team in a diverse and fast paced environment.
10. Has the attitude to learn and hands on.

Important Note:

> Please share your resume in word format with dilip@helius-tech.com

> Important Note: If this requirement is not a match for you please refer to your friends.

> Interested professionals can reach out to me for Confidential Discussion @ +65- 9060-4050.

Best Regards,

Dilip Kumar Daga

Vice President - Strategic Accounts

Helius Technologies Pte Ltd

36, Robinson Road,#13-05, City House, Singapore 068877

DID: +(65) 6429-9407

Mobile: +(65) 9060-4050

Fax: +(65) 62222213

Email id: dilip@helius-tech.com

http://helius-tech.com

Registration No : R1108376

EA Licence No : 11C3373

https://www.linkedin.com/in/dilipdaga/

This role is responsible for merchant servicing, payment operations, project coordination and documentation to ensure the seamless execution of daily business activities.

Key Responsibilities

Merchant Servicing

• Oversee end-to-end merchant onboarding processes, including account evaluation, KYC documentation, agreement execution, regular meetings, and technical system integration.
• Provide ongoing account servicing post-boarding, addressing merchant inquiries and resolving ad hoc and recurring operational issues.
• Conduct periodic account reviews to ensure compliance, operational efficiency and sustained business performance.

Payment Operations

• Execute cross-border payment transactions, ensuring timely and accurate processing.
• Investigate and resolve payment-related issues while minimising disruptions to operations.

Project Management

• Identify operational gaps and contribute to the development of improved workflows and processes.
• Collaborate with project management team and cross-functional departments to support and deliver operational and system-related initiatives.

Documentation

• Prepare and maintain accurate records and reports related to merchant activities and operations.
• Draft, update, and manage Standard Operating Procedures (SOPs) for all relevant operational processes.

General Responsibilities

• Keep abreast of industry trends, regulatory changes, and emerging payment technologies.
• Undertake other administrative and operational duties as required to support business functions.

Requirements

• Strong ability to multitask and prioritise effectively in fast-paced, deadline-driven environment.
• Proactive and self-motivated, with a demonstrated ability to take initiative and resolve issues independently.
• High level of attention to detail and a strong commitment to accuracy and quality.
• Flexible and adaptable to changing priorities and new challenges.
• Service-oriented mindset with excellent interpersonal and customer-facing skills.
• Able to work independently while also collaborating effectively across cross-functional teams.
• Excellent communication skills, both written and verbal, with strong analytical and problem-solving capabilities.
• Proficient in Microsoft Office software, such as Excel, Words, PowerPoint and Outlook.
• Familiarity with payment platforms, APIs, or system integration is an advantage.

Job Objectives

Support Finance Manager in the area of Financial Accounting, Costing, Financial Planning & Analysis and Reporting

Duties and Responsibilities

•  Perform all monthly close activities
•  Analyse performance of the business against budget/forecast and previous periods
•  Reconciliation of accounts
•  Perform cash flow forecast
•  Participate in standard cost implementation
•  Participate in annual budget and periodic forecast
•  Involved in Accounts Receivable collection
•  Any other duties assigned

Qualification Guidelines

Minimum Education 

Diploma/Degree in Accounting or part/full professional qualification

Minimum Experience

1 to 2 years’ relevant experience in accounting / finance work

Specific Knowledge / Skills 

• Microsoft Office
• ERP system
• Odoo System
• Quickbook

Minimum 8-10 years of experience in functional business analysis, with a strong
focus on SWIFT and payments systems.

Domain Payments, Cross-border payments, SWIFT standards, Cross border payments via blockchain network a plus

Strong business domain knowledge in corporate banking and payments.

Bachelor’s degree in engineering/ business/ finance or equivalent.

Strong quantitative, analytical, problem solving and process design skills that
can translate analysis into solutions that meet business objectives

Understanding of technology and operational processes across functions /
departments in the bank/market.

Familiar with change management processes and project management
fundamentals.

Strategic forward-thinking approach to challenges with outstanding
communications, influencing, negotiating and persuasion skills.

Passionate, diligent and resilient individual with ability to thrive in ambiguity.

Ability to push initiatives forward and work collaboratively across teams.

About our group:

The Production Planning team at Seagate Singapore (W1) plays a critical role in orchestrating smooth factory operations by ensuring aligned production schedules, optimized capacity usage, accurate material planning, and timely delivery performance. The team partners closely with Manufacturing, Supply Chain, Engineering, IE, and Customer Operations to support both daily build execution and long term planning.

About the role - you will:

• Develop and maintain detailed production schedules to meet customer requirements, inventory targets, and factory capacity constraints.
• Coordinate with Manufacturing, Engineering, and Supply Chain to ensure readiness of materials, tools, and resources for smooth execution.
• Analyze production demand, output trends, equipment availability, and WIP status to recommend adjustments.
• Perform capacity planning and scenario analysis to support ramp plans, NPI builds, and recovery actions.
• Monitor daily build performance, identify risks, and drive cross functional issue resolution.
• Align build priorities with global planning teams, customer operations, and internal stakeholders.
• Maintain accurate planning data in MES/ERP systems and ensure compliance with planning processes.
• Support production meetings, escalation communication, and weekly/monthly planning reviews.
• Drive continuous improvement in planning accuracy, cycle time stability, and material flow.

About you:

• Highly organized, analytical, and detail oriented.
• Strong communication skills with the ability to influence cross functional teams.
• Comfortable working in a fast paced manufacturing environment with dynamic priorities.
• Proactive problem solver who thrives on collaboration and data driven decisions.

Your experience includes:

• Diploma or Bachelor’s degree in Supply Chain, Manufacturing, Industrial Engineering, Business, or related discipline.
• Experience in production planning, materials planning, supply chain, or manufacturing operations.
• Strong data analysis skills with proficiency in Excel, planning tools, or ERP/MES systems.
• Understanding of WIP flow, cycle time, capacity modeling, and build planning fundamentals.

Location:

Our Woodlands site is one of the largest electronics manufacturing sites in Singapore, housing our recording media operations. Spread over three sites, it is easily accessible via bus or from the MRT Station, with many employees taking mass transportation to work. Here at work, you can enjoy breakfast, lunch, dinner, and snacks at our onsite canteen and coffee shop. We offer a range of facilities including an in-house gym and dance studio, as well as after-work badminton and table tennis competitions. On-site celebrations and community volunteer opportunities also abound.

Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts, integrated logistics, and global service to develop andsupport our global dealer network and customers.

Caterpillar currently has an opportunity for a Parts Order Analyst for our Dealer Aftermarket Collaboration Division in Singapore. Reporting to the Collaboration Manager, you will be responsible formanaging dealer / customer orders, handling customer problems with professionalism and skill to deliver exceptional Customer Experience.

What You Will Do: ​

• Address dealer orders, calls and interpret dealer inquiries regularly
• Activities include but are not limited to standardproblem resolution, product information, orders status inquiries, consideration of supplier/process or direct shipments; higher or lower levels of support (groups or disassembly), acquiring material from production facilities, and dealer return material. 
• Monitoring and following parts orders including addressing back orders through interaction with process support teams(expediting, purchasing, warehouse, quality, etc)
• Develop & implement solutions based on root cause analysis to prevent reoccurrence of defects
• Responsible for performing other job duties as assigned by Caterpillar management from time to time.
• Building rapport and communicating on a regular basis with the appropriate facility and process partner contact on order status and details while developing an understanding of expectations of the business segment being supported.
• a.    Hold periodic or as-needed meetings/calls with respective network customer service sstaff and expediting teams to address/clarify issues and questions and to stay current on ordering processes, part status and/or system updates.
• b.    This may require some flexibility in hours to accommodate dealer discussions.

What You Have:

• Bachelor degree / Diploma with at least 3years’ experience in supply chain domain
• MS-Office skills and good presentation skills
• Personal computer skills are required and familiarity with various software packages are a plus
• Demonstrated ability to work independently and to communicate effectively across diverse cultures and background
• Ability to handle dealer concerns and complaints effectively and negotiate best solution among many parties involved
• Should be a team player with strong analytical and problem-solving skills

RESPONSIBILITIES:

• Provide helpdesk support, including follow-up and updates on change requests and fault status. Respond in timely manner to service issues and requests.
• Install and configure computer hardware and software, including clocking machines, printers, and scanners.
• Support end-user computing, applications, and software.
• Deploy, manage, and troubleshoot user workstations and computer equipment.
• Monitor application activities, system status, and generate reports.
• Assist with external IT audits and perform internal IT audits.
• Assist in IT project development and implementation.
• Create user guides and maintain records and IT documentation.
• Coordinate with system providers on the repair and maintenance of hardware and software.
• Undertaking duties and assignments as assigned by the superior.

REQUIREMENTS:

• Diploma in computer related field with relevant technical qualification.
• At least two years relevant work experience.
• Knowledge of TCP/IP and Windows system.
• Good knowledge of Microsoft Office Suite.
• Strong interpersonal and communication skill (both oral and written)

Working Hours:

• 5.5-day work week, Mon-Fri 8:00am-5:25pm, Sat (Alternate Saturday Off) 8am-1200noon.

Responsibilities:

• Perform lab analytical and testing accurately and in accordance to Standard Operating Procedures (SOPs).

• Document all results in accordance to Good Manufacturing Practices (GMP) and Good Laboratory Practices (GLP) requirements.

• Write and review Standard Operating Procedures (SOPs) and On the Job Training (OJTs) for the laboratory.

• Perform equipment qualification and analytical method validation where required.

• Perform laboratory equipment verification and calibration in accordance to procedures where required

• Perform review and approval of test results in the Laboratory Information Management System (LIMS)
  

Requirement:

• Min Diploma / Degree in science/pharma related courses

• No experience is needed as training is provided 

• Able to start immediately or within short notice
  

  
  Interested candidates please send your resume to anna.chen@recruitexpress.com.sg
  

  Anna Chen jiaxin

  CEI No: R25157621

  Recruit Express Pte Ltd

  EA License: 99C4599

Support end-to-end operations processing for fixed income and structured notes, including contracting, settlement, and asset servicing

Ensure daily transactions are processed accurately and completed within cut-off timelines

Deliver operational support in line with business requirements and service standards

Handle high-volume transactions with accuracy, efficiency, and attention to detail

Work effectively under time-sensitive conditions and meet deadlines consistently

Collaborate with internal teams including investment operations and business stakeholders to ensure smooth workflow

Maintain a strong focus on service quality and internal client satisfaction

Support team members and contribute to overall team performance and coordination

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted