Total 713 support analyst job vacancies in Others category

Company Overview

Established in 1976, IKARI Services is Singapore’s leading environmental and pest management company with a strong Asian presence. IKARI provides human-safe, ecofriendly solutions rooted in science, serving clients from food manufacturing to oil & gas facilities.

Job Summary

You will deliver quality technical reports and solutions, support technicians, ensure workplace safety, and develop training and operational plans to enhance pest management services and client satisfaction.

Responsibilities

• Deliver clear, quality technical reports and solutions to customers and internal teams to support decision-making
• Develop, maintain, and improve client report formats and structures for consistency and accessibility across staff
• Support technicians in creating simple, standardized service reports to enhance operational efficiency
• Identify and troubleshoot technical problems to resolve client issues promptly and effectively
• Provide one-on-one technical guidance to employees on an ad-hoc basis to build team capability
• Develop and conduct quality assurance checks to monitor service standards and identify improvement areas
• Investigate and monitor unresolved customer problems to devise corrective action plans
• Create and implement service audit checklists to ensure technicians maintain high service quality consistently
• Enforce workplace safety and health (WSH) regulations, including proper use of personal protective equipment (PPE)
• Develop risk assessments for pest management tasks to establish safety protocols and minimize hazards
• Create maintenance checklists for tools and equipment to ensure safety and operational functionality
• Develop and review Standard Operating Procedures (SOPs) to optimize pest management operations
• Establish action plans to improve the effectiveness and efficiency of pest management services
• Procure and allocate mechanized and automated equipment to support pest management work
• Attend new product launches to evaluate operational and service enhancements for pest control
• Interpret plans, specifications, and government regulations related to chemical agents used in pest control
• Monitor pesticide usage levels, regulate pesticide rotation, and manage purchase requisitions to maintain supply
• Develop, schedule, and conduct in-house technical and non-technical training sessions to upskill staff
• Conduct training sessions based on external courses attended to transfer knowledge within the company
• Invite external experts to conduct training sessions for company-wide learning and development
• Develop and deliver external training programs as value-added services to customers, generating sales leads
• Create training plans and maintain training records for new employees to ensure qualification for pest treatments
• Manage client requests to ensure positive communication and smooth service delivery, enhancing client satisfaction

Roles & Responsibilities

Key Responsibilities:

Claims analyst

• Investigate and handle claims arising from various classes of business including Property, Casualty and Specialty and jurisdictions, in accordance with company standards, procedures and best practices.
• Ensure all handled claims are properly processed and reserved.
• Ensure alignment and compliance with global reserving practices and strategy.
• Build and maintain relationships with key brokers as well as internal and external stakeholders.
• Assist and provide feedback to Underwriters related to claims as required.
• Participate in client visits and audits as required.
• Assist manager in developing reports.
• Assist team with testing and development of tools.
• Liaising with global operations and claims team to troubleshoot complex issues and ensuring processes are efficient and meet S.O.X 404 requirements.
• Liaising with internal and external auditors and vendors

Operations

• Responsible for policy processing and cash pairing.
• Liaising with brokers and underwriters to ensure information is captured accurately and on a timely basis.

Requirements:

• Bachelor’s or university degree preferred, or comparable experience.
• Professional designation preferable (ACII qualification, insurance industry accreditation or similar work experience).
• At least 2 to 3 years relevant prior experience in the (re)insurance industry.
• Basic knowledge and understanding of the claim’s technical matters, and legal aspects of the various jurisdictions.
• Knowledge of Outlook, Word, Excel, SICS.
• Excellent mathematical/analytical skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

Responsibilities including but not limited to:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Responsibilities including but not limited to:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Job Responsibilities including but not limited to:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills.

Responsibilities including but not limited to:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Job Requirement:

• Minimum of a Bachelor’s degree.
• 2 years of relevant experience in AML/KYC specifically with Corporate Customer Onboarding & Account Opening within the banking industry.
• AML, CFT & Sanctions-related knowledge is a pre-requisite with understanding of KYC requirements (such as MAS Notice 626).
• Proficient in Name Screening & Materiality Assessment (Adverse News Media, Politically Exposed Persons, Sanctions etc).
• Possess knowledge in conducting / assessing Source of Wealth (SOW) Establishment & Corroboration for Individuals & non-Individuals.
• ACAMS professional certification is a plus.
• Intermediate to Advanced proficiency in Microsoft tools (eg. Word & Excel) is a plus.

Key Responsibilities:

• Perform CDD for New-to-Bank SME prospects during the Onboarding & Account Opening process.
• Work directly (or through the Relationship Managers) with prospects for timely onboarding.
• Perform KYC Screening, conduct Enhanced Due Diligence & assess the AML / CFT / Sanctions risk of prospects.
• Perform Risk Assessment, escalate potential risk concerns in a timely manner.
• Conduct and corroborate Source of Wealth (SOW) establishment for individuals and non-individuals as part of the due diligence process.
• Identify opportunities for operational efficiency & AML effectiveness.

Thanks, andBest Regards

KaranamVijaya Kiran

(EARegistration no: R1443178)

HP: +6592333815

RecruitmentManager

HeliusTechnologies Pte Ltd (EA Licence No: 11C3373)

https://www.linkedin.com/in/vijay-karanam-68462131/

Duties:

• Conduct KYC reviews and due diligence checks for new and existing customers in line with regulatory and internal requirements.
• Verify and maintain customer information and supporting documentation to ensure completeness and accuracy.
• Perform sanctions, PEP, and adverse media screening, escalating potential risk concerns where necessary.
• Support periodic reviews and trigger event assessments by updating customer profiles and risk ratings.
• Review Source of Wealth (SOW) and Source of Funds (SOF) information for higher-risk clients.
• Identify and escalate unusual customer activities or potential AML/CFT risks for further review.
• Liaise with internal stakeholders to obtain outstanding documents and resolve KYC-related matters.
• Ensure timely and accurate maintenance of KYC records and compliance documentation.
• Support regulatory reviews, audit requests, remediation exercises, and AML-related projects.
• Assist with process improvement initiatives and other ad-hoc compliance duties as assigned.

Requirements:

• Diploma or Degree in Banking, Finance, Business, Accountancy, Law, or related disciplines.
• 1–3 years of experience in KYC, AML, Client Onboarding, Compliance, or Banking Operations.

Interested Applicants, please click Apply Now

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Job Summary:

We are seeking a Technical Business Analyst to bridge the gap between our restaurant operations and technology solutions. You will lead the design and implementation of two critical systems: (1) a billing and sales expenditure tracking system, and (2) a QR-code-based website for customer self-ordering and payment at each table. Your goal is to increase operational efficiency, reduce errors, and enhance the guest experience.

· Analyze current manual or semi-digital billing processes and expenditure tracking (food cost, labor, overheads).

· Design and document requirements for a unified system that captures.Designed front‑end product pages with image uploads, title,and other requirements

· Daily sales (per table, per server, per menu item)

· Real-time expenditure (ingredients, supplies, wastage)

· Profitability per dish and per shift

· Work with developers or POS vendors to build or configure the system.

· Ensure integration with accounting software (e.g., QuickBooks, Zoho Books).

· Create automated reports on cost of goods sold (COGS), margins, and expense anomalies.

· Lead the end-to-end requirements for a mobile-friendly website accessible via QR codes placed on each table.

· Scan QR code → View digital menu (with images, allergens, modifiers) → Add to cart → Enter table number → Pay online.

· Integrate payment gateways (Stripe, Razorpay, PayPal, or local UPI/cards).pricing & Monitoring: Scraping (BeautifulSoup, Scrapy), Price tracking (Keepa, CamelCamelCamel), Alerts (Prometheus, Grafana)

· Ensure the website syncs orders directly to the kitchen display system (KDS) or POS printer.

· Define requirements for table management (e.g., prevent order mixing, support splitting bills).

· Collaborate with UI/UX designers and developers for a frictionless experience.

· Ensure the QR ordering website pushes data (sales, items, payment status) back to the billing/expenditure system automatically.

· Define API requirements between systems.

· Handle offline scenarios (e.g., website down – fallback to manual billing).

· Write test cases for billing accuracy, payment security, and order routing.

· Conduct UAT (user acceptance testing) with restaurant staff.

· Train managers and servers on using the new systems.

· Monitor system performance, order conversion rates, and payment failures.

· Suggest improvements based on sales/expenditure data (e.g., remove low-margin items, adjust pricing).

Required Skills & Experience

· 6+ years as a Business Analyst, Technical BA, or Product Owner in restaurant, retail, or E-commerce field

· Proven experience designing POS systems and tracking or similar to front page design

· Solid understanding of language platforms, e-commerce checkout flows, and payment gateway integration.

· Ability to write functional requirements, user stories, and process flow diagrams (UML, BPMN).

· Basic technical knowledge: APIs (REST), databases (SQL), and web technologies (HTML/CSS/JS fundamentals) to communicate with developers.

· Excellent stakeholder management – you will work with chefs, servers, owners, and developers.

· Experience with Jira, Confluence, or Notion for documentation.

Job Responsibilities

• Maintain and update payment-related websites.
• Upload documents, notices, and materials to payment websites when requested.
• Draft website content for approval by management/officers.
• Review and reconcile monthly SWIFT invoices against company records.
• Prepare and present invoice reconciliation reports.
• Monitor outstanding tasks and send reminders to relevant departments.
• Review membership categories of MEPS+ participants to ensure correct annual fee billing.
• Obtain banking license information from internal systems.
• Compare participant license types with MEPS+ membership categories.
• Prepare and submit reconciliation findings through the document management workflow system (DMS).
• Support day-to-day operational and administrative activities related to payment systems.

Requirements

• Degree in Business, Finance, Banking, Information Systems, or related fields.
• Strong attention to detail and accuracy in reviewing and reconciling data.
• Ability to prepare reports and present findings clearly.
• Proficient in Microsoft Office applications, especially Excel.
• Good written communication skills for drafting website content and reports.
• Experience in payment systems, banking operations, SWIFT, or financial services is an advantage.
• Familiarity with data reconciliation, invoice review, and workflow management systems is preferred.

About the Role

We're hiring an experienced Quantitative Researcher/ Analyst to strengthen our modelling capabilities, with a primary focus on identifying and modelling toxic and abusive trading flows and clients. This is a high-impact role sitting at the intersection of risk, pricing, and platform integrity.

Responsibilities

• Develop, test, and deploy quantitative models to detect, classify, and mitigate toxic and abusive order flow and client behaviour
• Analyze trading patterns to distinguish profitable, benign, and predatory flow across multiple asset classes
• Build and refine models supporting swap rates, funding rates, and pricing
• Collaborate with trading, engineering, and risk teams to operationalize models on-chain
• Monitor model performance and adapt to evolving market conditions and adversarial behaviour
• Translate complex quantitative findings into actionable recommendations for stakeholders

Job Requirements

• At least a Bachelor's degree in a technical discipline (sciences, engineering, mathematics, or similar)
• 5+ years of experience in a quantitative analyst or similar role
  Demonstrated experience modelling toxic and abusive flows and clients
• Strong programming and statistical modelling skills
• Experience building models for swap rates, funding rates, and pricing
• Knowledge and hands-on experience in crypto, RWAs(equities, commodities, fx), and D1s (perpetuals, CFDs)
• Familiarity with trading environments
• Experience partnering with technology teams to build risk analysis databases and develop reporting frameworks to support decision-making.

Location: Singapore(Hybrid)

Type: Full-time

Department: Financial Markets

Job Summary

As a member of the KYC/AML Client Outreach Specialist (“COS”) team, you will serve as a support member for the client relationship teams, partnering to meet Anti Money Laundering (AML) Client Due Diligence (CDD) Refresh requirements. As a COS, you will partner with product sales and other banking or markets relationship teams, manage a client refresh population, reach out for key AML/CDD documentation, and act as an escalation point for service or operational challenges that may arise in KYC refresh.

COS analysts act as the primary point of coordination between Banking/Markets and AML Refresh Operations teams to ensure timely and accurate compliance to policy and regulatory requirements in KYC refresh. A COS is the client advocate, helps to simplify client interaction and deliver the most seamless, holistic service relationship across the firm. You will ensure the accuracy of documentation, and screening, obtain approvals from Compliance and Business and complete refresh cases in a timely and accurate manner.

Responsibilities

• Support annual KYC refresh for Mandarin Speaking Banking and Markets clients in Hong Kong and Greater China

• Execute with client perspective while balancing risk to the firm

• Support a culture of teamwork and collaboration focused on goals and delivery

• Adhere to standards for timeliness and accuracy of AML CDD case completion

• Master CDD requirements applicable to the banking clients and guide clients and bank staff in complying with them

• Understand and adopt process recommendations and procedural updates derived from changes to policy, technology adoption and process enhancements

• Coordinate with partners in other regions and LOBs to ensure partnership in global KYC initiatives

• Review the industry group client hierarchy, looking for inactive accounts to be closed, linkage errors within client structures and merge/purge of client entities

• Assist in tracking both Annual refresh population and other KYC related populations in partnership with coverage team

• Ability to communicate in Mandarin with Chinese clients for business purposes

Eligibility Requirements

• 3-5+ years of experience in financial services preferably with banks

• Previous experience in client facing roles and must demonstrate a strong client focus

• Experience with AML CDD policy standards and industry practices in AML CDD

• Understanding of the operational aspects of products and services used by Banking clients

• Proven stakeholder relationship/influence management skills to achieve swift adoption through close partnerships

• The ability to find ways of solving or pre-empting problems

• Understands and respects cultural differences

• Bachelor’s degree

• AML CDD knowledge for legal entities in and across multiple global jurisdiction

• Consolidate and summarize fuel consumption data across the entire fleet
• Support fuel saving initiatives and decarbonisation activities
• Conduct comprehensive analysis and reporting on fuel consumption and vessel performance
• Research and evaluate new vendors and emerging technologies for vessel modifications and efficiency upgrades
• Monitor the utilization for energy saving devices
• Maintain regular condition checks for D/G and Boilers to ensure optimal performance and early detection of abnormalities
• Conduct research and propose new technical solutions or vendors to enhance fleet efficiency.
• Support in any ad hoc tasks and projects as assigned

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Responsibilities

• Management reports and dashboards for leadership and governance (including ad hoc requests).

• Operational reporting with actionable insights.

• Governance dashboards and risk reduction plans.

• Compliance evidence (audit reports, remediation tracking, certification renewals).

• Security assessment reports and vulnerability test results.

• Lifecycle and obsolescence compliance validation.

• Procurement documentation and vendor performance tracking.

Requirements:

Core Skills & Competencies

• Operational Reporting: KPI design, data quality, dashboarding, storytelling with data.

• Risk & Controls: Control design/effectiveness, risk assessments, issue management.

• Audit Readiness: Evidence management, walkthroughs, remediation tracking, stakeholder coordination.

• Process Governance: SOP creation, standardization, continuous improvement.

• Vendor & Asset Management: Lifecycle planning, procurement coordination, third-party risk awareness.

• Stakeholder Management: Cross-functional orchestration, facilitation, conflict resolution.

• Tools: Power BI, Excel (advanced), Jira, SharePoint/Confluence.

Education:

• Bachelor’s degree in a relevant discipline (CS, IT, Info Systems, Cybersecurity, Engineering)

• Preferred: Enhanced Credentials: Industry-recognized certifications such as CISA, CISM, CISSP, etc)

Job Scope / Description:

• Assist senior bankers in the deal origination, structuring, syndication, distribution and execution processes for debt and debt-related transactions
• Assist the sales & trading team in maintaining investor relationships as required
• Prepare and update marketing materials to clients, i.e. presentation / pitchbooks, market updates, etc.
• Monitor market developments, bond pricing, investor demand and relevant industry news to support both origination and secondary market activities
• Work with other departments like Legal, Compliance, etc. on relevant deal-related matters
• Assist with KYC / onboarding and accounting opening processes for issuer and investor clients

Requirements:

• Minimally a bachelor’s degree, preferably in economics, business, finance, or related disciplines
• At least 2 years of relevant work experience in debt capital markets, fixed income, corporate finance, investment banking, or other related financial markets disciplines
• Proficiency in Bahasa Indonesia is a must
• Knowledge of Bloomberg and Dealogic are preferred
• Strong written and verbal communication skills; excellent analytical skills (numeracy included)
• Good knowledge and interest in current financial markets developments, particularly fixed income and credit
• Ability to perform effectively in a team environment, with the willingness to step up and take on additional responsibilities
• Demonstrate key personal traits like resilience, a high level of drive and motivation, willingness to learn; all of which will be key to achieving success in this role
• Good command of Microsoft Office (Word, Excel, Powerpoint) applications