Total 573 support analyst job vacancies in Others category

Key Responsibilities

1. Cleaning Operations & Coordination

• Coordinate procurement of cleaning consumables, tools, and equipment in accordance with company procedures
• Liaise with suppliers on orders, deliveries, and product availability
• Arrange distribution of supplies and equipment to various sites in a timely manner
• Support site supervisors on operational and staffing requirements
• Assist in manpower coordination and deployment when required

2. Inventory & Equipment Management

• Maintain accurate inventory records and track all stock movements in accordance with company procedures
• Monitor stock levels and ensure timely replenishment
• Conduct periodic stock checks and reconciliation
• Arrange servicing, maintenance, and repair of cleaning equipment
• Follow up with vendors on servicing schedules and ensure equipment is in good working condition
• Ensure accountability for stock accuracy and minimize discrepancies or losses

3. Administrative & HR Support

• Maintain proper filing and documentation(hardcopy and softcopy) in an organized and accessible manner
• Handle submission and tracking of HR-related forms (e.g. Annual Leave, time-off, medical leave)
• Monitor cleaners’ attendance, absenteeism, and replacements, ensuring accuracy before submission to HQ (Kuala Lumpur) on a monthly basis
• Support onboarding documentation for new staff(forms, uniform issuance, records)
• Prepare basic correspondence, reports, and internal documentation as required
• Ensure timely and accurate submission of all required documents to HQ

4. Operations Support (Field& Ad-hoc)

• Provide support across sites when required(floater role)
• Assist during manpower shortages, urgent situations, or special assignments
• Support operations during weekends, Sundays, and Public Holidays when necessary to ensure service continuity
• Prepare periodic reports and updates as required by Management

5. Compliance, SOP & Safety

• Ensure all tasks are carried out in accordance with company SOPs, policies, and operational procedures
• Comply with all applicable Singapore regulations, including Workplace Safety and Health (WSH), environmental, and public health requirements
• Always adhere to safety guidelines, including proper use of Personal Protective Equipment (PPE)
• Ensure safe handling, usage, and storage of cleaning chemicals in accordance with company procedures and safety standards
• Follow all client site rules and safety requirements when deployed to sites
• Report any safety hazards, incidents, or non-compliance to the supervisor immediately
• Maintain accurate and timely documentation inline with company standards and audit requirements (e.g. ISO, Eco Vadis)
• Maintain confidentiality of company and employee information

Responsibilities including but not limited to:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Responsibilities including but not limited to:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Employment Type: 1-Year Contract
Experience Level: Entry Level (0–1 year experience)

About the Opportunity

Join a leading global financial institution and gain exposure to the fast-paced world of capital markets. This is an excellent opportunity for recent graduates or candidates with up to one year of experience who are interested in financial markets, operations, and client servicing.

You will be part of a high-performing Operations team supporting Global Markets businesses, working closely with stakeholders across Sales, Trading, Compliance, Middle Office, Settlements, and Technology. The role offers broad exposure to trade lifecycle management, risk controls, process improvement initiatives, and client relationship support.

This position is ideal for individuals who are highly analytical, detail-oriented, technologically savvy, and eager to build a career within the financial services industry.

Key Responsibilities

• Support the end-to-end processing and management of transactions within Global Markets.
• Monitor and manage operational workflows to ensure timely and accurate execution.
• Partner with internal stakeholders across Sales, Trading, Compliance, Middle Office, Settlements, and Technology teams.
• Assist in identifying operational risks, control gaps, and process improvement opportunities.
• Analyse data, prepare reports, and support presentations for management and key stakeholders.
• Investigate and resolve trade exceptions and operational issues in a timely manner.
• Ensure adherence to internal controls, market standards, and regulatory requirements.
• Contribute to workflow enhancement and automation initiatives to improve efficiency and reduce risk.
• Support client servicing activities and maintain strong working relationships with internal and external stakeholders.
• Participate in strategic projects focused on operational excellence and risk management.

Requirements

• Bachelor's degree in Finance, Business, Economics, Banking, Accountancy, Information Systems, Engineering, or related disciplines.
• 0–1 year of experience in finance, banking, operations, or related fields (internships are welcome).
• Strong interest in financial markets and the trade lifecycle.
• Tech-savvy with proficiency in Microsoft Excel and PowerPoint; familiarity with data analysis tools is advantageous.
• Strong analytical and problem-solving skills with keen attention to detail.
• Excellent communication and stakeholder management skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Team player with a proactive mindset and willingness to learn.

Why Apply?

• Gain exposure to a leading global financial markets environment.
• Work closely with front-office, operations, and risk management teams.
• Develop a strong understanding of trade lifecycle processes and financial products.
• Build valuable stakeholder management and problem-solving skills.
• Opportunity to work on process improvement and technology-driven initiatives.

Suitable for fresh graduates and candidates with internship experience seeking to start a career in investment banking operations and global markets.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

We regret to inform that only shortlisted candidates will be notified.

Syed Hafiz

EA Regn No: R21103431

RMA Consultants EA License No: 93C44

Duties:

• Ensure performance of KYC to the standards expected by the Monetary Authority of Singapore and in accordance with the bank’s AML and KYC Policies and Procedures. This includes reviewing and checking for completeness of CDD information and supporting documentations for new and existing customers (periodic review) and performing risk assessments in line with the bank’s AML and KYC Policies and Procedures.

• Manage KYC / CDD trigger events and reviews and ensure appropriate actions are taken in accordance with the AML and KYC Policies and Procedures.

• Perform name screening and searches on prospective customers and existing customer base (ad-hoc screening).

• Review and check for completeness of maintenance of static information for batch screening including clearing of alerts.

• Maintenance of customer lists and records.

Requirements:

• Minimum Diploma/Degree in Banking/Finance/Accountancy/Business or related.

• 0-2 years of experience in Banking or related job.

• Willingly to learn attitude.

• Role is a supporting role.

• No experience is required as training will be provided.

Interested candidate, please sent your resume in MS Word format to bfcg11@recruitexpress.com.sg

Andy Low Soon Meng (R1104601)

Recruit Express Pte Ltd
EA Licence No: 99C4599

We regret that only shortlisted candidates will be notified.

Responsibilities

• To support the daily Operation activities in SOC Engineering. 

• Perform daily healthchecks, asset verification and administration of some engineering activities for SOC Management

• Help to do daily healthcheck on the SIEM platform.

• Perform Asset verification tasks

• Assist request raising for firewall/patches/service Request/Change requests

• Help administer mailbox on operation requests

• Help on-board off board assets from SIEM platform.

• Help basic troubleshoot for on-boarding issue.

Requirements

• At least 3 - 4 years’ experience in developing, implementing and maintaining IT systems

• Have 1-5 years technical experience on working with Windows/Linux platform.

• Good with microsoft excel, analytical problem-solving, documentation, coomunication skills and able to work under pressure.

Licence no: 12C6060

Who we’re looking for

We are looking for an individual to join our day-to-day Active ETF operational support, ensuring the accuracy and timeliness of Portfolio Composition Files (PCFs) / basket files and associated pricing and trades inputs, and delivering robust oversight of the Active ETF operational process. The role acts as a key operational interface to Fund Administration / ETF servicing providers and internal Trading, Portfolio Management, Technology, and Global Operating Platform teams, driving effective incident management, root-cause remediation, and continuous improvement.  

You will work right across the organisation to ensure issues are escalated and resolved, and ongoing problems are managed.  You will be able to remain calm while under pressure and balance multiple priorities at once.

About Schroders

We’re a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 4,000 people on six continents. And we’ve been around for over 200 years but keep adapting as society and technology changes. What doesn’t change is our commitment to helping our clients, and society, prosper.

About the team

The Investment Services Platform Team (ISPT) is a central team within Platform Operating Model Control and Support in Global Operating Platform, reporting to the Global Head of Platform Control and Support with a global remit. The team provides support to the Investment, Dealing and Operations functions in Schroders Asset Management Business and works with teams across Schroders to implement change initiated from the three functions. The team aims to enable business growth, support business as usual, make operating model improvements, manage risk and simplify business processes.

What you’ll do

• Own daily PCF / basket file oversight (generation, validation, timeliness, and distribution/publishing per operating model).
• Troubleshoot PCF and pricing-related breaks (holdings vs model, identifiers, quantities/rounding tolerances, cash component variances, FX/pricing staleness, corporate actions impacts).
• Provide operational coverage of the Active ETF lifecycle, coordinating end-to-end exception resolution across Trading, PM, Ops, Tech, Data and the fund administrator.
• Support primary market operational touchpoints (create/redeem-related readiness, cut-offs, and escalations) in line with defined responsibilities.
• Liaise with the Fund Administrator / ETF servicing agent to ensure accurate deliverables, timely resolutions, and clear ownership of actions.
• Execute and enhance key operational controls (tolerance checks, sign-offs, evidencing, reconciliation/validation checks) to ensure auditability.
• Lead structured incident management (logging, triage, escalation, communications, root-cause analysis, and preventative actions).
• Contribute to service provider governance (KPIs, incident trends, SLA adherence, service reviews, and remediation tracking).
• Support change delivery and UAT for launches, enhancements, and vendor/platform releases, including test planning and regression coverage for PCF/pricing dependencies.
• Drive continuous improvement/automation initiatives (e.g., variance analysis tools, dashboards, standardised runbooks) to reduce manual effort and recurring errors.

The knowledge, experience and qualifications you need

• Proven experience in Active ETF / ETF operations, middle office, fund operations, fund accounting, custody/trustee, or ETF servicing.
• Strong understanding of ETF operating models, including key dependencies between portfolio holdings, basket/PCF outputs, pricing/valuation inputs, and downstream servicing.
• Demonstrable hands-on capability in PCF / basket file analysis and troubleshooting, including constituent validation and cash component variance investigation (or closely related file-based operational diagnostics).
• Solid grasp of the trade lifecycle (trade capture, confirmations/matching where applicable, settlement readiness, fail management) and how exceptions propagate operational risk.
• Experience working directly with Fund Administrators / custodians / ETF service providers, including issue escalation, SLA tracking, and service governance routines.
• Proven ability to perform structured root-cause and implementing preventative controls.
• Strong analytical tooling skills: advanced Excel; SQL/data interrogation capability preferred (Python/automation skills desirable but not required).
• Experience working within an asset management firm within front or middle office environment.
• Good technical investment services platform knowledge and ability to bridge the communications between third party vendors, IT and the business.
• Good understanding of fund management business and end to end Order/Trade workflow 
• Familiarity with broad range of investment products and instruments.
• Familiarity with the dealing lifecycle of Equity, Active ETF, Fixed Income and OTC derivatives instruments is preferred.
• Strong communication skills and experience to manage third party portfolio, order, execution management system.
• Good inter-personal and organisational skills.
• Ability to operate under pressure, multi-tasking and deliver to demanding deadlines.

The knowledge, experience and qualifications that will help

• Knowledge of BlackRock Aladdin Solution is essential
• Knowledge of Mutual Fund operational process including fund setup, engagement with transfer agencies, fund administrators, custodians is preferred
• Business knowledge of other Asset Management front / middle office systems, such as MSCI Barra, FactSet, Charles River, Bloomberg and Eikon

What you’ll be like

• Able to work under pressure, on several critical priorities at once

• Have the ability to quickly understand business issues, make good judgements and quick decisions

• A critical thinker and problem solver

• An excellent communicator with strong ability to articulate complex issues succinctly

We recognise potential, whoever you are

Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics

The Services required are set out as follows:

1. Investigative & Case Support

• Assist in conducting preliminary investigations and factfinding interviews regarding minor incidents.

• Obtain student and witness statements where appropriate and compile evidence and prepare structured incident reports to relevant KPs for directions.

• Update parents of affected students on the progress and conclusion of investigation.

2. Detention

• Supervise students assigned for either behavioural detention class (BDC) and Corrective Work Order (CWO) (Tuesdays to Fridays) at any point of time. • Ensure students complete assigned tasks during detention. • Follow up with form teachers for students assigned for and have missed their detention. • Ensure detention tasks are meaningful and developmental in nature.

3. In-House Suspension Support

• Support school staff in managing students sent out of class, on internal suspension and who are missing from class. • Support learning continuity during suspension through liaising with form teachers.

4. Administrative Support

• Perform data entry support for late-coming, offences and interventions. • Compile weekly or monthly discipline statistics when required. • Assist in monitoring student reporting channel. • Maintain confidentiality of student information. • Review detention, late coming and corrective work processes during the holidays.

5. Any other duties administrative and operational duties pertaining to student management that are assigned by the School during the period of employment.

Our client is MNC in Environmental Services sector. Due to business needs, they are now recruiting a Technical Manager to be part of their Team for ongoing transformation projects. They are located in the Central - easily accessible.

Key Responsibilities for Technical Manager:

Technical Expertise & Troubleshooting

• Subject matter expert in chiller plants, pumps, cooling towers, air handling units, automation & control systems, and ACMV systems.
• Carry out detailed on-site measurement and verification using industry-standard instruments:
• Water-side tools: ultrasonic flow meters, differential pressure gauges, and temperature sensors
• Air-side tools: anemometers, temperature and humidity measuring devices
• Chiller performance tools: refrigerant pressure gauges (manometers)
• Develop Functional Design Specifications (FDS) for chiller plant optimisation and performance improvement strategies.

Stakeholder & Contractor Coordination

• Coordinate with project teams, subcontractors, and vendors for chiller plant enhancement and performance optimisation works.
• Engage with clients to provide technical consultation, progress updates, and system improvement recommendations.

Commissioning & Performance Optimisation

• Lead commissioning, testing, and fine-tuning of chiller plants, AHUs, and ACMV systems to achieve or exceed performance targets.
• Drive energy optimisation initiatives at project completion, ensuring systems achieve or surpass design COP (kW/RT) requirements.

System Design Review & Optimisation

• Review HVAC design documentation, including schematics, layouts, and control sequences, to identify performance gaps and constructability risks.
• Propose design improvements to enhance efficiency, reduce lifecycle cost, improve maintainability, and ensure system compatibility.

Requirements:

• Diploma/Degree in Mechanical/Electrical Engineering, or equivalent.
• Singapore Certified Energy Manager (SCEM) or Energy Efficiency Opportunities Assessor (EEO Assessor) is Bonus
• Minimum 7 years of strong technical experience in HVAC area
• Willing to support on weekend when required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

[Job  ID: 1471090]

About the Role

We are seeking a proactive and detail-oriented Fund Operations Analyst to support fund accounting, trade operations, investor servicing, and risk & compliance. You will collaborate with fund administrators, prime brokers, custodians, and investment teams to ensure accurate NAV reporting, smooth trade settlements, and strong operational controls.

Key Responsibilities

• Perform NAV calculations, P&L reconciliation, and fee/expense allocations; support month-end and year-end close.
• Monitor trade settlements, reconcile positions/cash with Prime Brokers, and manage corporate actions and FX hedging.
• Liaise with Transfer Agents and fund administrators on subscriptions, redemptions, and investor reporting.
• Support portfolio compliance, regulatory filings, audits, and internal control documentation.
• Maintain and improve operational tools and workflows; support ad-hoc projects.

Requirements

• 2–5 years in hedge fund operations, fund accounting, or buy-side operations.
• Strong knowledge of NAV processes, trade/position/cash reconciliations, and fund flows.
• Familiarity with Prime Brokers, custodians, and fund administrators; Japanese equity market exposure is a plus.
• Highly detail-oriented, analytical, and able to work independently and collaboratively.
• Excel proficiency; Python, SQL, or VBA experience is a bonus.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

Responsibilities

• Provide technology‑enabled payment risk control services, including real‑time risk monitoring, transaction review, and fraud detection support.
• Implement and improve digital control processes through automation, analytics, and system enhancements.
• Support incident investigations by analyzing transaction data, system logs, and digital evidence.
• Prepare risk and compliance reports using dashboards and visualization tools.
• Collaborate with IT, finance, and compliance teams to ensure secure payment operations and adherence to regulatory requirements.
• Provide advisory and operational support on payment risk management, cybersecurity practices, and fraud prevention strategies.

Requirements

·      Degree holder in Finance related field

·      Strong understanding of risk analysis in Payment Technology

·      Min 4 – 8 years of relevant working experience in Fintech or Financial Services industries

·      Strong analytical skills

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

 Tel: 69509748

http://www.peopleprofilers.com

debbie@peopleprofilers.com

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

Location: Singapore(Hybrid)

Type: Full-time

Department: Financial Markets

Job Summary

As a member of the KYC/AML Client Outreach Specialist (“COS”) team, you will serve as a support member for the client relationship teams, partnering to meet Anti Money Laundering (AML) Client Due Diligence (CDD) Refresh requirements. As a COS, you will partner with product sales and other banking or markets relationship teams, manage a client refresh population, reach out for key AML/CDD documentation, and act as an escalation point for service or operational challenges that may arise in KYC refresh.

COS analysts act as the primary point of coordination between Banking/Markets and AML Refresh Operations teams to ensure timely and accurate compliance to policy and regulatory requirements in KYC refresh. A COS is the client advocate, helps to simplify client interaction and deliver the most seamless, holistic service relationship across the firm. You will ensure the accuracy of documentation, and screening, obtain approvals from Compliance and Business and complete refresh cases in a timely and accurate manner.

Responsibilities

• Support annual KYC refresh for Mandarin Speaking Banking and Markets clients in Hong Kong and Greater China

• Execute with client perspective while balancing risk to the firm

• Support a culture of teamwork and collaboration focused on goals and delivery

• Adhere to standards for timeliness and accuracy of AML CDD case completion

• Master CDD requirements applicable to the banking clients and guide clients and bank staff in complying with them

• Understand and adopt process recommendations and procedural updates derived from changes to policy, technology adoption and process enhancements

• Coordinate with partners in other regions and LOBs to ensure partnership in global KYC initiatives

• Review the industry group client hierarchy, looking for inactive accounts to be closed, linkage errors within client structures and merge/purge of client entities

• Assist in tracking both Annual refresh population and other KYC related populations in partnership with coverage team

• Ability to communicate in Mandarin with Chinese clients for business purposes

Eligibility Requirements

• 3-5+ years of experience in financial services preferably with banks

• Previous experience in client facing roles and must demonstrate a strong client focus

• Experience with AML CDD policy standards and industry practices in AML CDD

• Understanding of the operational aspects of products and services used by Banking clients

• Proven stakeholder relationship/influence management skills to achieve swift adoption through close partnerships

• The ability to find ways of solving or pre-empting problems

• Understands and respects cultural differences

• Bachelor’s degree

• AML CDD knowledge for legal entities in and across multiple global jurisdiction

Key Responsibilities

• Conduct periodic KYC/CDD reviews for clients and financial intermediaries

• Perform independent assessments of account structures, Source of Wealth (SOW) and Source of Funds (SOF)

• Work with Front Office to address review gaps and red flags within deadlines

• Track AML exit cases related to financial crime and reputational risk

• Coordinate cross-functional working groups (Compliance, Operations, Technology, Front Office)

• Support Client Lifecycle Management Target Operating Model (TOM) initiatives

• Develop SOPs, process flows, training materials, and documentation

• Conduct training for Front Office on AML policies and changes

• Prepare management reports and support ad-hoc initiatives

Requirements

• Degree in Accountancy, Finance, Business Administration, or equivalent

• 2–3 years’ experience in AML/KYC, compliance, or controls within banking

• Strong knowledge of AML risks (PEP, sanctions, reputational risk)

• Familiarity with MAS, HKMA, FATF, Wolfsberg standards

• Understanding of banking products and account structures

• Strong analytical, project management, and communication skills

• Proficient in MS Office (Excel, Word, PowerPoint)

• Knowledge of VBA, Power BI, JIRA, or Agile tools is an advantage

We regret that only shortlisted candidates will be notified.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description:

• Analyzing market data, building financial models and preparing client presentations for mergers and acquisitions or debt capital markets transactions.
• Conduct market research and summarize findings and conclusions to support pitch or execution document.
• Assisting in client transactions from pitch to close.
• Assist in credit ratings advisory work.
• Assist in sustainable financing advisory work.

Job Requirements:

• Ability to thrive in a dynamic, collaborative work environment.
• Excellent analytical, quantitative and interpretative skills.
• Being adaptable, flexible and resilient.

•Gather, analyze, and document business requirements related to Corporate Internet Banking platforms and payment systems.

•Lead workshops and interviews with corporate clients, relationship managers, product owners, and technology teams.

•Understand and map corporate payment flows (SWIFT, RTGS, ACH, GIRO, instant payments, bulk payments).

•Work on enhancements to cash management products, payment initiation, transaction approvals, and reporting functionalities.

•Prepare functional specifications, user stories, process flow diagrams, and wireframes.

•Collaborate with UX/UI teams to design corporate-friendly online banking interfaces.

•Support UAT (User Acceptance Testing), SIT (System Integration Testing), and work closely with QA teams to validate solutions.

•Analyze and propose improvements for transaction security, multi-authorization flows, and payment file formats (e.g., MT101, ISO 20022).

•Ensure compliance with regulatory guidelines for corporate payments (e.g., MAS regulations, anti-money laundering).

•Act as a bridge between business stakeholders and technical delivery teams.

•Deep understanding of payment products: Domestic Payments, Cross-border Payments, Bulk Payments, Host-to-Host solutions.

•Familiarity with SWIFT messages, ISO 20022 standards, and other payment file formats.

•Experience working in Agile (Scrum/Kanban) environments.

•Strong stakeholder management, communication, and presentation skills.

•Hands-on experience with tools like JIRA, Confluence, Visio, Figma (optional).