Total 8,021 service operations manager job vacancies in Others category

Key Responsibilities

• Manage end-to-end execution of projects, ensuring

compliance with specifications and timelines.

• Plan, maintain and manage manpower deployment, shifts, and attendance.

• Monitor expenditures and review project costs.

• Ensure site safety and compliance with building standards.

• Handle incidents, report issues, and implement corrective actions.

• Coordinate with project manager, engineers, subcontractors, and suppliers.

• Resolve onsite technical and work-related issues with engineers or consultants. Ensure workers are equipped with the required PPE.

• Ensure productivity and discipline of site workforce.

• Communicate clearly with management regarding site status and issues.

6 days work week

Salary: $3400-$4400

Job description:
Solve problems that occur in production line
Schedule manpower
In charge of quality issues
Liaising with internal staff and customers for smooth delivery of company goods
Spans across all departments - administrative, manpower scheduling, production, delivery, customer service

Benefits:
Career growth
Incentives matched with key performance indicators (KPI)

Job requirements:
Minimum bachelor's degree
Strong problem-solving ability
Some experience in people management will be a bonus

If interested please send your resume via whatsapp text to +65 8887 0896

Job Description & Requirements

Job Description

• Manage driver schedules for driver to delivery customers in the specific time and follow the given route plan
• Verify the contents of inventory loads against shipping papers
• Load and unload trucks, or vans
• Obey traffic laws and follow established traffic and transportation procedures
• Good service to customers
• Update the ops team on daily out of stocks and provide daily feedback on pick-ups
• Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition
• Report any mechanical problems encountered with vehicles
• Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations
• Read maps and follow written or verbal geographic directions
• Report delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios

Requirements

• Class 3 driving license with 2 years minimum prior license issuance
• 2 to 3 years’ experience in pick up, delivery. Pick up experience is an advantage
• Presentable looking to meet customers on a day to day basis
• Strong sense of pride and ownership in the work
• Able to work independently and be part of a team
• Self-motivated and thrives in a fast-growing and dynamic environment
• Ability to deliver under tight deadline
• Willingness to take on new challenges with a flexible, let's-give-it-a-try attitude
• Responsible, organized with a good work attitude
• Should be able to read and write English

About the Role
We are seeking a driven and experienced Operations Manager to lead the end-to-end operations of our Visa Application Centre (VAC). In this role, you will play a key part in ensuring operational excellence, compliance, service quality, and team performance, while continuously driving process improvements in a dynamic, customer-focused environment.

What You'll Be Doing
Operational Leadership

• Oversee daily VAC operations, including document verification, application processing, cash handling, and passport logistics.
• Ensure accurate data recording and timely processing of all applications.
• Maintain strict compliance with Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs).

Quality & Process Excellence

• Conduct regular audits and implement process improvements to enhance efficiency and accuracy.
• Perform quality checks to ensure all applications meet required standards.
• Track and reduce internal errors, ensuring compliance and minimizing operational risks.

Customer Experience & Stakeholder Management

• Resolve customer and applicant escalations professionally and efficiently.
• Liaise with stakeholders and support functions to address operational issues.
• Drive customer satisfaction through continuous service improvement initiatives.

Team Leadership & Development

• Lead, monitor, and develop a high-performing team.
• Conduct regular training sessions to support professional growth and process compliance.
• Ensure completion of required certification and training programs.
• Support succession planning and build future leaders within the team.

Performance & Business Delivery

• Drive productivity, cost efficiency, and achievement of operational targets.
• Deliver Value-Added Services (VAS) and contribute to overall business growth.
• Monitor team performance through structured tracking records.

Governance, Sustainability & Compliance

• Ensure adherence to organizational policies, ISO standards, and compliance frameworks.
• Maintain physical and data security within the VAC.
• Promote sustainability through responsible resource usage.
• Uphold ethical standards and Anti-Bribery Management Systems (ABMS).

What We're Looking For

• Bachelors' Degree (or equivalent)
• Proven experience in operations management, preferably in Travel, Hospitality or Service industry.
• Strong leadership, problem-solving, and stakeholder management skills.

Language Advantage
In our global and diverse customer environment, the ability to communicate with applicants from different background is beneficial. Proficiency in additional languages (e.g., Mandarin, Arabic, Japanese, French etc.) would be an advantage to support service delivery to a diverse customer base.

Why Join Us?

• Be part of a globally connected, purpose-driven organisation.
• Lead operations in a diverse, multicultural environment.
• Drive transformation and continuous improvement.
• Unlock career growth and leadership opportunities.

Interested? Click "Apply" now or reach out directly to learn more!

I am currently looking for an Operations Manager for one of my Global Medical Devices MNC client. This is a vital role in one of the fastest growing Medical Devices companies.

Job Title: Operations Manager

Location: East, Singapore

Salary: SGD 6,000 - SGD 7,500

The Operations Manager oversees end-to-end operational activities for the Singapore and Channel Partners business, ensuring data accuracy across systems, supply reliability, regulatory compliance, and ongoing process improvements. This role works closely with Sales, HQ Supply Chain, Finance, Quality, and external distributors

Key Responsibilities:

Systems & Data Management

• Manage CRM and SAGE systems with 100% data accuracy, ensuring timely and correct updates of order, inventory, service and operational data.
• Ensure system data integrity to support reporting, forecasting, and audit readiness.

Forecast & Supply Chain Alignment

• Align monthly forecasts with Sales teams and HQ Supply Chain to support:
• Accurate monthly closing
• Improved supply planning and demand visibility
• Act as the key operational liaison between local teams and HQ supply chain stakeholders.

Supply & Back‑Order Management

• Manage supply issues with timely communication within 48 hours, including:
• Proactive updates to Sales teams and distributors on back‑orders.
• Mitigation actions to minimise the risk of shortages at end‑customer sites.
• Monitor supply risks and implement preventive actions to ensure continuity of diagnostic services.

Safety, Quality & Compliance

• Ensure full compliance with GDPMDS and other applicable regulatory and quality requirements.
• Achieve zero findings for GDPMDS or any internal/external audits.
• Lead preparation and coordination for audits, inspections, and regulatory reviews, including documentation readiness and corrective actions where required.

Inventory Management

• Singapore Market
• Review and ensure safety stock levels of three (3) months, or in accordance with product shelf life and batch limitations.
• Monitor slow‑moving or expiring inventory and implement corrective actions.
• Export Markets
• Conduct monthly inventory reviews.
• Identify and adjust CP inventory stock levels in alignment with market demand and sales forecasts.

Continuous Process Improvement

• Analyse current workflows and develop operational SOPs.
• Improve delivery smoothness and efficiency by:
• Implementing cost‑efficient measures
• Enhancing coordination with logistics and partners

Team Management

• Lead and develop the operations team with:
• Individual development plans.
• Bi‑weekly (fortnightly) 1‑to‑1 sessions for coaching, performance tracking, and engagement.
• Build a high‑performing, compliant, and service‑oriented operations team.

Requirements:

• Bachelor’s degree or diploma in Business, Supply Chain, Logistics, or related discipline
• Min 5 years’ experience in Customer Service (Order Management) in Medical Devices company preferred
• Strong knowledge of Order-to-Cash processes and Order Management system
• Experience with CRM & ERP systems (SAGE, SAP), SFDC, and Email-to-Case
• Supply chain knowledge is a MUST
• Proficient in MS Excel, Word, PowerPoint, and Power BI
• 10-15% travel is required

Objectives of this role

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments

Required skills and qualifications

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Location: Singapore

Employment Type: Full-timeJob Description

We are seeking an experienced Operations Manager to oversee and coordinate construction projects, ensuring they are completed safely, on schedule, within budget, and to the required quality standards. The successful candidate will manage project teams, resources, subcontractors, and client relationships while ensuring compliance with regulatory requirements.

Key Responsibilities
Lead and oversee daily construction operations across multiple projects.
Plan, coordinate, and monitor project schedules, budgets, and resources.
Manage project managers, site supervisors, and subcontractors.
Ensure compliance with workplace safety, environmental, and quality standards.
Liaise with clients, consultants, suppliers, and government authorities.
Review project progress and implement corrective actions where necessary.
Monitor project costs and profitability.

Prepare operational reports and management updates.
Drive continuous improvement initiatives and operational efficiency.

Requirements
Bachelor's Degree or Diploma in Civil Engineering, Construction Management, Building, or related field.
Minimum 5–10 years of relevant experience in the construction industry.
Proven experience managing multiple construction projects.
Strong leadership, communication, and problem-solving skills.
Knowledge of Singapore construction regulations and safety requirements.
Proficiency in project management and construction software.
Ability to work under pressure and meet project deadlines.

Preferred Skills
Experience in managing large-scale building or infrastructure projects.
Familiarity with BCA requirements and industry best practices.
Strong budgeting and contract management experience.

Salary
SGD $4,000 – $4,300 per month (depending on experience)Benefits
Annual leave and medical benefits.
Performance bonus.
Professional development opportunities.

Job Summary

Guide and lead the operations team to ensure efficient daily functions, compliance with regulatory requirements, and high standards in food preparation, quality, and service. Manage staff performance and contribute to process improvements and cross-functional projects.

Responsibilities

• Lead the operations team following company SOPs and workflows to achieve operational efficiency
• Guide the Operations Executive and Admins to execute daily operational tasks effectively
• Ensure compliance with SFA, MUIS, and MOM regulatory requirements by attending inspections and managing follow-up actions
• Oversee food preparation, production, and timely delivery to meet quality and service standards
• Drive food quality assurance initiatives and continuous improvement programs to enhance product standards
• Conduct regular hygiene, service, and product quality checks to maintain high operational standards
• Maintain kitchen infrastructure and equipment to ensure safety and functionality
• Manage staff integration by coaching, mentoring, and developing team members for optimal performance
• Evaluate staff performance and recommend confirmations, promotions, or training based on assessments
• Handle disciplinary actions, grievances, and conflict resolution to maintain a positive work environment
• Communicate company policies and procedures clearly to the operations team to ensure compliance and alignment
• Participate in cross-functional projects, including process automation, to improve operational workflows
• Manage ordering of supplies to maintain adequate inventory levels for uninterrupted operations
• Perform administrative duties related to operations management
• Schedule operations to optimize resource allocation and workflow efficiency
• Submit monthly performance and operations reports to senior management for review and decision-making

Operations Manager

Presto Drycleaners Pte Ltd | Singapore

The Operations Manager leads daily factory production at Presto. This role makes sure all garments are sorted, processed, and ready on time. The goal is to keep production flowing smoothly, use manpower well, hold process discipline, and keep the team running at a high standard.

The Operations Manager works closely with the management and ground staff to spot problems early and turn them into practical fixes. This is a hands-on role on the factory floor. The Operations Manager will both plan and run the floor. They must think clearly, act early, and follow through without being told.

What You Will Be Doing

• Ensure the sorting and packing side operates smoothly

• Allocate manpower based on daily volume

• Spot manpower shortages early and decide when overtime is needed

• Reprioritise stations when manpower is constrained

• Ensure all agreed process changes/ new SOP are carried out

• Follow up daily on compliance (e.g., colour testing, QC checks)

• Check CCTV to identify mistakes and recurring operational issues

• Investigate root causes before proposing solutions

• Present structured problem statements to management

• Maintain discipline across a multilingual workforce

• Resolve staff conflicts fairly

• Act as the communication bridge between management and ground staff

• Keep team morale stable without compromising standards

How You’ll Do It

• Plan manpower around actual daily volume, not guesswork

• Act early on shortages instead of reacting late

• Investigate root causes before jumping to solutions

• Use CCTV and data to find what is really going wrong

• Present problems in a clear, structured way, with proposed fixes

• Follow through until every action item is fully closed

• Hold standards firmly while keeping the team steady and motivated

• Communicate clearly in both directions — up to management and down to the floor

• Suggest solutions instead of waiting for instructions

What You Bring to the Role

• Experience leading a production line, factory floor, or operations team

• Strong sense of ownership — takes full responsibility for outcomes, follows through without supervision, and treats production targets as long-term commitments rather than daily firefighting

• Ability to plan manpower and reprioritise under pressure

• A calm, fair approach to discipline and conflict resolution

• Comfortable leading and communicating across a multilingual team

• Structured problem-solver who looks for root causes, not quick patches

• Hands-on and present on the floor — leads from the front, not behind a desk

• Self-driven and independent

• High personal standards and strong attention to detail

This role keeps the engine of Presto running. The focus is not on firefighting day to day, but on building a disciplined, well-run production floor that delivers on time, holds high standards, and keeps improving.

One of our Insurance customers is looking for an operations manager.

Responsibilities:

• Support outsourcing and offshoring initiatives in the region
• Support global strategic projects in the region
• Liaise with relevant business unit managers to ensure operations issues impacting the business is identified
• Support underwriting process reviews to identify areas of improvement and automation opportunities
• Develop and maintain strong relationships with vendors
• Assist in negotiating contracts and agreements to ensure favourable terms to organization.
• Conduct vendor performance evaluations and provide feedback
• Ensure vendor is compliant with company's policies, procedures and regulatory requirements
• Collaborate with internal stakeholders and international stakeholders to identify their needs and requirements
• Develop and implement vendor management strategies to drive cost savings and efficiency
• Manage vendor-related issues and resolve conflicts
• Analyze data and metrics to identify trends and areas for improvement
• Tracking and monitoring of performance metrics in operations teams
• Analyze vendor performance data and provide insights for improvement

Requirements:

• Minimum 5+ years of experience in insurance operations and vendor management
• A proven track record inleading operations projects and initiatives
• Experience in overseeing outsourced arrangements
• Data-driven approach and ability to analyse and interpret data
• Ability to communicate clearly to all levels in the organization, with ability to influence stakeholders
• A hands-on approach, with high energy levels and self-motivated.

Job Description

• Responsible for overall performance of assigned kitchens
• Oversee preparation and production of food items
• Drive food quality assurance and process improvement
• Work closely with all stakeholders to ensure delivery-on-time fulfilment
• Manage and uphold serviceability and hygiene integrity of kitchen infrastructure & equipment
• Manage staff related matters; including staff integration, coaching/mentoring and performance management
• Participate in cross functional initiatives, including automation project

Requirements

• Diploma in F&B Management/Operations, Culinary Arts or equivalent
• At least 5 years of relevant working experience in food production setting
• Resourceful and innovative
• Able to work 6 days work week
• Strong interpersonal and leadership skills, with an eye for detail
• Singapore Citizens and PRs are welcome to apply

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Roles & Responsibilities

Job Summary

Guide and lead the operations team to ensure efficient daily functions, compliance with regulatory requirements, and high standards in food preparation, quality, and service. Manage staff performance and contribute to process improvements and cross-functional projects.

Responsibilities

• Lead the operations team following company SOPs and workflows to achieve operational efficiency
• Guide the Operations Executive and Admins to execute daily operational tasks effectively
• Ensure compliance with SFA, MUIS, and MOM regulatory requirements by attending inspections and managing follow-up actions
• Oversee food preparation, production, and timely delivery to meet quality and service standards
• Drive food quality assurance initiatives and continuous improvement programs to enhance product standards
• Conduct regular hygiene, service, and product quality checks to maintain high operational standards
• Maintain kitchen infrastructure and equipment to ensure safety and functionality
• Manage staff integration by coaching, mentoring, and developing team members for optimal performance
• Evaluate staff performance and recommend confirmations, promotions, or training based on assessments
• Handle disciplinary actions, grievances, and conflict resolution to maintain a positive work environment
• Communicate company policies and procedures clearly to the operations team to ensure compliance and alignment
• Participate in cross-functional projects, including process automation, to improve operational workflows
• Manage ordering of supplies to maintain adequate inventory levels for uninterrupted operations
• Perform administrative duties related to operations management
• Schedule operations to optimize resource allocation and workflow efficiency
• Submit monthly performance and operations reports to senior management for review and decision-making

A CleaningOperations Manager is responsible for overseeing the daily, weekly, and monthlyoperations of a cleaning service, ensuring high standards of cleanliness,safety, and efficiency across various sites. This role typically involvesleading a team of cleaning staff, managing budgets and inventory, andmaintaining strong client relationships.

Responsibilities:

·       Develop,implement, and monitor cleaning schedules and protocols to ensure consistent,high-quality service.

·       Recruit,onboard, train, and motivate cleaning staff. Supervise performance, conductperformance reviews, and handle scheduling, including covering absences.

·       Conductregular, documented inspections of facilities to ensure sanitation standardsare met.

·       Act asthe primary point of contact for clients, responding to feedback and complaintspromptly.

·       Manage,order, and maintain inventory of cleaning supplies and equipment, ensuringcost-effectiveness.

·       Ensurestrict adherence to health, safety, and sanitation regulations (e.g., COSHH,OSHA).

·       Manageoperational budgets, track expenses, and prepare reports on performance,productivity, and costs

Qualifications:

·      Proven experience in cleaning operations and facilitymanagement

·      Strong ability to manage, train, and motivateteams.

·      Knowledge: Deep understanding of cleaningprocedures, chemicals, equipment, and safety standards.

·      Organization: Excellent time management andorganizational skills, with the ability to manage multiple sites or projects.

Job Summary

Manage and optimize all F&B outlet operations by leading staff recruitment, training, and performance management. Oversee inventory, procurement, vendor relations, cost control, SOP development, outlet expansion, and monthly operational reporting to drive business success.

Responsibilities

• Lead overall operations management of all F&B outlets to ensure smooth and efficient service delivery
• Recruit, train, and manage staff performance to build a skilled and motivated team
• Oversee inventory and procurement processes to maintain optimal stock levels and cost efficiency
• Manage vendor and supplier relationships to secure quality products and favorable terms
• Implement cost control measures to maximize profitability across outlets
• Develop and update SOPs and service standards to maintain consistent quality and compliance
• Plan and execute new outlet setup and expansion strategies to support business growth
• Prepare and analyze monthly operational reports to monitor performance and inform decision-making