Total 483 process improvement manager job vacancies in Manufacturing / Production category

Objective of the position :

The product manager for Networks execute product line strategy in the cables vertical with a view to improve the revenue, profitability and increase customer base for our company's cables product. The position is also responsible for credible pricing strategy to meet the long-term needs of the Company.

The product scope includes Industrial End to End connectivity Products – Industrial Communication cables, Industrial Ethernet Switches (Managed and Unmanaged), Industrial data connectors, Industrial cellular Routers, Protocol Gateways, and other industrial networking and end to end connectivity products.

Key Responsibilities:

1. Manage product portfolio roadmap and lifecycle from strategic planning to end of life.

2. Launch NEW products via Stage Gate Process and product life cycle management in collaboration with local, regional, global stakeholders with the guidance of Global Product Cluster Manager.

3. Manage product, price, place, and promotion.

4. Study the market, prepare business cases for each NEW product and support development team to develop plans for localization of products.

5. Product Marketing activities in close co-ordination with Sales and Marketing.

6. Conduct regular needs analysis of customers, segments to achieve best operational efficiency and service levels to the customers.

7. Directly manage pricing based on market inputs and keep list price updated based on LME and market considerations.

8. Conduct technical seminars and business updates with customers in coordination with sales teams to promote company's products.

9. Track the performance of the product clusters across regions and customers and recommend corrective strategies for higher sales revenue and profitability.

10. Ability to manage multiple up to 3 to 5 new projects.

11. Conduct market research individually and along with sales/ external agencies.

12. Have an end-to-end view from source to final customer on profitability and revenue of products

Accountabilities & Performance Measures:

1. Achieve assigned organizational objectives for product cluster growth, pricing and product mix.

2. Support sales teams in sales closures through technical support and seminars to customers.

3. Drive localization efforts for product cluster topline growth and profitability.

4. Ownership for assigned global product portfolio within specific applications

Skills and Qualification

1. Engineering or Science Graduate, MBA graduate is an advantage.

2. Overall, 7-12 years with min. 3 years of strong experience in Product Life Cycle Management with reputable companies.

3. Candidates preferred are from Industrial Communications and Data Center Industries.

4. Prior experience in cable engineering will be a plus.

5. Quick learner: Willingness to learn Company's cables portfolio and apply product management experience.

6. Strong communication skills, both written and verbal.

7. Adept in conduct of technical seminars/webinars, good analytical skills.

8. High proficiency in sales related processes and tools.

9. English proficiency, preferably with second language skills.

10. Proficient in Excel, MS Word, Power Point and knowledge of Power BI.

Key Responsibilities

• Own the product lifecycle from problem definition through delivery and continuous improvement.
• Engage users to understand needs, pain points, and problem statements.
• Conduct as-is and to-be process mapping and facilitate process redesign sessions to identify consolidation and improvement opportunities.
• Define product vision, strategy, and roadmap aligned to business outcomes.
• Translate business and user needs into clear requirements for technical team.
• Work closely with users to design, build, test, and release product features for every sprint, ensuring timely achievement of roadmap goals.
• Monitor outcomes, gather feedback, and iterate the product to maximize value and adoption.
• User requirements and design documentation are to be completed and handed over accordingly to support the build phase.
• Support users to drive change and product usage.

Experience and Skills Required

• At least 7 years of experience of delivering measurable business outcomes through digital product transformation.
• Proven experience in conducting requirement gathering and translating findings into clear product requirements.
• Proven experience in conducting process mapping and facilitating process redesign to drive business transformation.
• Abilityto define success metrics and evaluate whether MVP outcomes have been achieved.
• Excellent stakeholder management and communication skills
• Familiarity with agile product development methodologies.
• Experience in delivering digital products within Singapore Government.
• Familiarity with low-code platforms or no-code platforms, such as Microsoft Power Platform.
• Relevant certifications such as Certified Product Owner or Certified Business Analyst (BA).

[Job Order ID: 1601816]

Responsibilities

• Execute sales and marketing activities for a range of medical equipment and consumables, including ultrasound imaging solutions.
• Identify, engage, and develop new business opportunities to expand product and service market reach.
• Manage and grow existing customer accounts to maximise revenue and customer satisfaction.
• Conduct sales meetings and product presentations to new and existing customers.
• Develop and implement sales and marketing plans to achieve assigned sales targets.
• Build and maintain strong, long-term relationships with customers and vendors to support sustainable business growth.
• Collaborate with internal teams to align sales and business development initiatives with overall strategic objectives.

Requirements

• 1 to 5 years of relevant experience in sales and marketing, sales, laboratory, R&D, or research-related roles.
• Experience in medical equipment, medical imaging solutions (ultrasound), or medical consumables is an added advantage.
• Proven ability to achieve sales targets, grow customer accounts, and drive business growth.
• Strong presentation, negotiation, and influencing skills to build lasting customer relationships.
• Excellent interpersonal and communication skills to engage effectively with customers, stakeholders, and cross-functional teams.
• Proficiency in English, spoken and written, for professional communication and presentations to English-speaking clients and stakeholders.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Target-driven, self-motivated, and able to work independently while contributing effectively as a team player.
• Proactive, resourceful, and adaptable, with a positive attitude and strong willingness to learn and grow with the business.

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EA Personnel Name: Marcus koo JunJie

EA Personnel Registration Number: R26160924

EA License No.: 07C5771

Job Responsibilities

• Lead and oversee daily operations of the Production Team, including planning, coordination

  and execution of production activities to ensure smooth workflow and timely delivery.

• Source parts and components to support operational requirements while ensuring product

  durability and reliability.

• Review and optimize work processes to improve operational efficiency, productivity and

  service quality.

• Plan manpower allocation and assess team competencies to support current operations and

  upcoming project requirements.

• Identify training and development needs for production personnel to enhance technical skills,

  safety awareness and overall performance.

• Manage inventory control and stock availability, ensuring timely replenishment of materials

  and equipment for ongoing projects and urgent work orders.

• Coordinate and monitor car park system deployment schedules, including work planning,

  execution, testing, and delivery in accordance with sales order requirements and project

  timelines.

• Collaborate closely with internal departments to resolve operational issues, improve workflow

  efficiency, and ensure project deadlines and quality standards are achieved.

• Ensure compliance with workplace safety regulations and maintain a safe, clean, and

  organized working environment by identifying and addressing potential hazards.

• Review and approve Goods Issue Notes (GIN) prepared by Production Technicians to ensure

  accuracy and proper documentation for project deployment.

• For private/commercial projects, prepare and finalize equipment lists, oversee production

  planning and ensure proper system testing before deployment.

• For government projects, monitor project preparation, equipment allocation, inventory

  readiness and deployment schedules to support operational demands and contractual

  requirements.

Requirements

• Diploma or Degree holder

• Experience in production operations, inventory management or project coordination.

• Strong leadership, planning, organizational, and problem-solving skills.

• Good interpersonal and communication skills with the ability to work effectively across

  departments.

• Knowledge of production workflows, inventory control and operational planning.

• Ability to work under pressure and manage multiple projects within tight deadlines.

• Familiarity with workplace safety practices and compliance standards.

We are seeking a Server Product Manager (Channel Focus) to drive product strategy and channel growth across enterprise and infrastructure markets.

This is a hybrid role combining product management and channel operations, responsible for developing server product offerings while building and enabling a strong partner ecosystem across industries such as government, enterprise, cloud, and data centres.

The role serves as a key bridge between product teams and channel partners, ensuring alignment of product strategy, market demand, and sales execution.

Key Responsibilities

1. Product Management (Server Portfolio)

• Define and manage server product roadmap (rack, high-density, edge, AI servers) based on market demand and partner feedback
• Develop product specifications, configurations, pricing, and packaging strategies
• Manage end-to-end product lifecycle (GTM, enhancements, and retirement)
• Conduct competitive analysis (products, pricing, channel strategies) and define differentiation plans
• Develop product materials (whitepapers, manuals, value propositions) to support internal and partner teams

2. Channel Development & Operations

• Build and expand channel ecosystem (distributors, resellers, SI/ISV partners) across regions and industries
• Design and implement channel policies (rebates, pricing structure, authorization tiers, territory protection)
• Support partners with training, solution design, bidding support, and technical advisory
• Drive channel performance management (sales targets, shipments, collections, inventory tracking)
• Resolve channel conflicts and ensure healthy partner engagement

3. Ecosystem & Partner Collaboration

• Collaborate with ecosystem partners (e.g., CPU, GPU, storage, OS vendors) to develop integrated server solutions
• Strengthen joint go-to-market initiatives with strategic partners

4. Cross-functional Collaboration

• Work closely with R&D, supply chain, sales, and support teams to ensure product delivery and quality
• Align internal sales teams with channel strategy and product positioning
• Support execution of key projects and customer engagements

Requirements

Education & Experience

• Bachelor's degree or above (Computer Science, Engineering, or related fields preferred)
• 3–5+ years of experience in IT hardware, servers, or infrastructure-related roles
• Experience in server product management and/or channel operations preferred
• Background in servers, data centres, cloud computing, or enterprise IT solutions is an advantage

Technical & Domain Knowledge

• Strong understanding of server architecture (CPU, memory, storage, RAID, networking, PCIe)
• Experience in solution design for use cases such as cloud, AI, edge computing, and databases
• Familiarity with IT channel models (distribution, SI partnerships, resellers) and channel policy design
• Knowledge of GTM strategy, pricing, and market analysis
• Awareness of industry trends (cloud, AI, big data, data centres)

Core Competencies

• Product strategy and planning
• Channel development and partner management
• Solution design and consultative selling
• Data analysis and market insights

Soft Skills

• Strong stakeholder management and cross-functional communication
• Ability to manage partners and influence without authority
• High ownership, execution focus, and resilience in a fast-paced environment
• Strong learning agility to keep up with evolving technologies

Tools & Language

• Proficient in PowerPoint (product presentations), Excel (data analysis), and Office tools
• Experience with ERP/CRM systems is a plus

Key KPIs

• Channel revenue, shipments, and collection performance
• Growth and activation of channel partners
• Channel product profitability and pricing control
• Partner satisfaction and training coverage
• Success rate of key channel-led projects

Job Responsibilities:

• Lead a team of planners and is responsible for reviewing demand forecasts and backlog, optimizing production output and meeting customer lead time and schedule

• Develop and maintain production plans aligned to customer demand, operational constraints, and business priorities.

• Ensure timely material availability to support production schedules and customer requirements.

• Work closely with Procurement, Suppliers, and Warehouse teams to manage lead times, shortages, and delivery risks.

• Partner with Manufacturing, Procurement, Engineering, Quality, Logistics, and Customer Operations to align planning priorities and execution readiness.

• Ensure production plans are realistic, achievable, and aligned with shop floor capacity and operational readiness.

• Manage order execution and delivery performance, ensuring accurate planning and commitment dates.

• Act as the primary planning interface for issue resolution, trade-off decisions, and change impact assessments.

• Strengthening planning processes, data quality, and system utilization to improve forecast accuracy, schedule stability, and supply reliability.

• Build a high-performing planning organization through capability development, performance management, and succession planning.

• Foster a culture of accountability, collaboration, and continuous improvement.

• Proactively identify supply chain risks (capacity constraints, material shortages, delays) and drive mitigation plans.

Job Requirements:

• Minimum of a Diploma in Supply Chain or a related field.

• Possess at least 5 years of relevant experience in supply chain or production planning, preferably 5 years of experience in semiconductor/manufacturing industries.

• Exhibit strong problem-solving skills, addressing challenges effectively.

• Proficient in Microsoft Excel and PowerPoint for data analysis and reporting.

• Knowledge of VB & Power BI tools is an added advantage.

• Show interest in process improvement, contributing to the enhancement of planning processes.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

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EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

• Oversee and expand the portfolio of cybersecurity products and related technical services to drive market growth andprofitability.
• Collaborate with sales and operations teams to enhance service quality, optimize product delivery, and develop competitive pricingstrategies.
• Conduct market research, analyze trends, and provide actionable insights for medium- and long-term business planning.
• Identify and evaluate potential partner relationships tosupport product adoption and maximize market reach.

Requirements:

• Diploma or degree in IT, Computer Science, or related field; candidates without IT qualifications must have 2–3 years of relevant sales experience.
• Fresh graduates with strong motivation and willingness tolearn, or professionals with sales experience in other industries, are encouraged to apply.
• Proven ability to manage products, services, and technical solutions in IT or cybersecurity environments.
• Strong analytical, leadership, and problem-solving skillswith excellent interpersonal and communication abilities.

If you are keen to apply for the position, kindly email yourdetailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will benotified.

For more job opportunities, please visit our websiteat www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Industry/ Organization Type: Information Technology Consulting
• Position Title: Product Manager (Esp Data & AI Platform)
• Working Location: Pasir Panjang
• Working Hours: 5 days, Mon – Fri (8:30 AM – 6:00 PM, Fri 8:30 AM - 5:30 PM)
• Salary Package: Basic Salary + Completion Bonus
• Duration: 1 year contract (renewable)

Key Responsibilities

• Define and communicate the product vision and strategy for the enterprise data hub, aligned with user needs and business goals.
• Manage the data hub as a product platform, balancing the needs of data producers, users, analytics, and AI use cases.
• Conduct user research, interviews, and testing, and analyse data and feedback to identify problems and guide product decisions.
• Translate product strategy into clear requirements, user stories, and acceptance criteria.
• Identify and manage risks across the product lifecycle, including data, security, AI, and operations.
• Prioritise and maintain the product backlog to deliver high-impact data and AI features.
• Collaborate with engineering, design, project teams, data owners, and policy teams, and communicate updates to stakeholders.
• Plan and support product launches, monitor performance, and improve based on results.
• Define success metrics, data requirements, and reporting methods to track outcomes.
• Work with data owners to ensure data quality, governance, access control, and proper usage.
• Identify and assess AI opportunities, evaluate feasibility and risks, and translate them into clear use cases.
• Ensure AI features are practical for daily use, including monitoring performance and supporting adoption through training and communication.
• Any ad hoc duties assigned

APPLY NOW!!!

• Minimum 7 years of experience in product management.
• Strong analytical skills and ability to use data for decision-making.
• Experience working with cross-functional teams and aligning stakeholders.
• Experience managing product lifecycle and go-to-market activities.
• Good technical understanding to work with engineering teams on requirements and constraints.
• Strong communication and stakeholder management skills.
• Experience with data platforms (e.g. data lakes, warehouses, APIs, pipelines).
• Experience with data or AI-related products, including understanding risks and implementation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83248 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Tasks :

- The Product Manager is responsible for Receivers and Directional

Finder Products incl. Standard Systems.

- To moderate and facilitate requirements from various Business Units

and act as interface to Product Managers Systems and R&D.

- Responsible for Requirement-Management and Feature/Release Baselining of Products in collaboration with the PLE; Project Leader Engineering.

- Responsible for Product Roadmaps, Product Life Cycle management, Competitor Analysis, training sessions, marketing collateral and sales support on Product-Level.

- Active contributions to Trade Fairs, Conferences and Standardization Committees, on Product-Level.

- Regular interaction with Business Units and International key customers for early cooperation during product development phase.

Qualifications :

- Bachelors or Master's degree in Electrical Engineering or equivalent.

- Qualified professional experience in product management, technical sales or system engineering in the field of Spectrum Monitoring and SIGINT.

- Very good knowledge of the market and the technical requirements for receiver and direction finder applications.

- Strong analytical skills - technology, market, competition and customer requirements trends.

- Excellent verbal and written communication and customer interface skills in English.

- Ability and willingness to travel internationally paired with intercultural competence

Objectives of the position:

The product manager oversees the entire product lifecycle, aligning regional objectives with global strategies for their industrial communication category. The role informs global strategies with local market trends and ensure the global portfolio meets local needs. Key responsibilities include collaborating with regional and global leadership to define target market pricing, implement profitability measures, and coordinate pricing strategies.

The Product Manager for Connectors & Cable Management which consist of Low Voltage Connectors, Data Connectors, Cable Glands, Conduits, Labelling systems has a key role to defines and execute product line strategy in the cable accessories vertical with a view to improve the revenue, profitability and increase customer base for the company .

Key Responsibilities:

• Steer product launches and manage product lifecycle (PLC)

• Conduct market and competitive analysis, and translate input into product requirements, as well as define product-specific strategies and target market pricing

• Innovate to solve customer problems, integrate new technologies and build a comprehensive business concepts for new product development

• Align regional/local objectives with global strategies and collaborate with Sales & Cluster Managers

• Develop and manage product roadmaps and the 5-Year Integrated Roadmap (5YIR)

• Monitor product performance, gather customer feedback, and drive continuous improvements

• Coordinate with cross-functional teams (engineering, design, sales) to ensure product feasibility, quality, and compliance

• Manage product documentation, specifications, and training/support materials for sales teams

Competences required:

• Core Technology & Innovation Competences

• Functional & Software Expertise

• Market & Customer Orientation

• Decision Making Competences & Entrepreneurial Competences (Strategic Thinking)

• Goal & Result Orientation

• Training & Facilitation Competences

• Creativity & ability to think outside the box, Foresighted Thinking & Action

• Strategic planning and prioritization

• Data-driven analysis and insights

• Balancing customer needs with business goals

• Risk assessment and mitigation

• Cross-functional collaboration and alignment

Skills & Qualification:

• Bachelor’s degree or above preferably in Electrical/industry engineering

• 8-10 years product management experience from electrical component background

• Strong technical and strategic knowledge in cable and connectors industry

• Experience in MNCs working with local, regional and global team

• A collaborator with strong writing, presenting and communication skills

Working hours:

Mon to Fri 9am - 6pm

Join Thermo Fisher Scientific Inc., a world-class leader in manufacturing. Your ambition and proven expertise will thrive here. Our Singapore team seeks an outstanding Manufacturing Operations Manager to lead the manufacturing team. This role focuses on meeting quality, quantity, time, cost, and safety objectives and targets.

Production

• Lead and coordinate the production team to achieve the production schedule, output targets, yield efficiencies, and top-quality products promptly.
• Plan team activities to ensure adequate staffing and minimal disruption to work-flow or process consistency.
• Ensure efficient, clear, and concise process handovers, maintaining a safe state.
• Develop, revise, and review SOPs as needed for routine production activities.
• Lead team training and development to foster a professional team environment.
• Verify detailed and accurate process documentation delivered by each shift.
• Resolve production issues and assist in investigations, focusing on process deviations and troubleshooting.
• Promote continuous improvement within the operation team.
• Maintain high housekeeping standards and facility maintenance.
• Coordinate with the maintenance team to ensure equipment readiness and accurate permit issuance.
• Support projects, technology transfers, and non-routine activities.
• Assist in recruiting operation staff and managing third-party contractors where necessary.
• Perform any additional duties as assigned by the Manager.

Quality

• Uphold quality compliance across the team, ensuring adherence to SOPs and procedures.
• Participate in audits and inspections.
• Ensure timely batch record review and submission to QA.
• Liaise with the Quality Control Department regarding samples, tests, and resolving inconsistencies.

Budget

• Support the manager in planning and controlling budget performance, identifying cost needs for materials and human resources.
• Share production objectives, verify cost trends against the budget, analyze deviations, and propose corrective actions.

Consumables

• Maintain adequate levels of consumables by defining minimum orders and coordinating with the warehouse.
• Collaborate with Planner/Buyer/procurement for sourcing and purchasing plant consumables and accessories.

Communication

• Communicate company policies, objectives, and results appropriately.
• Conduct on-the-job training for Technicians, incorporating cGMP, SOPs, and safety procedures.
• Handle grievances, counsel, and conduct team appraisals.

Safety

• Ensure compliance with Environmental, Health, and Safety regulations by all operations employees and visitors.
• Promote awareness of safety and risk associated with chemicals, equipment, and processes in the area.

How will you get here?

Education

• Degree/Diploma in Science/Pharmaceutical/Engineering or relevant field, or equivalent experience.

Experience

• At least 5 years of experience managing people within the pharmaceutical industry. Experience in aseptic processing is a plus.
• For Diploma candidates, at least 6 years’ experience in managing people is required.

Knowledge, Skills, Abilities

• Proven knowledge of cGMP requirements in Biologics/Pharmaceutical plants.
• Strong process understanding and a continuous improvement approach.
• Leadership skills.
• Effective verbal and written communication skills.
• Willingness to work in shifts.

About the Role

Doctor World is seeking an experienced, strategic, and ownership-minded Senior Product Manager to lead a key area of our growing product team. In this role, you will serve as a strategic leader who collaborates with key external partners, guides product development through flexible methodologies, and delivers innovative healthcare & wellness solutions that address complex user needs. You will be a leader in shaping the future of our products, responsible for driving product strategy and delivering exceptional user experiences that improve lives.

Key Responsibilities

Product Strategy & Partner Vision

• Collaborate with key external partners to understand, influence, and align with their long-term product strategy.
• Champion innovation based on deep user needs, market research, and data.
• Translate complex partner strategies into detailed product specifications and user stories.

Stakeholder Management & Leadership

• Act as the primary point of contact for the product area, communicating vision and progress to internal and external stakeholders (including C-level).
• Lead and unite cross-functional teams to ensure successful product launches.
• Evangelize the product's value proposition internally and to the market.
• Negotiate priorities and manage expectations to drive alignment.

Technical Acumen & Execution

• Partner with engineering to assess technical feasibility and make informed trade-offs.
• Champion a deep understanding of the "problem space" before defining the "solution space."
• Lead and adapt development processes, utilizing both agile and waterfall methodologies as appropriate.
• Rigorously monitor product performance with data to drive improvements.

User Research & Customer Empathy

• Lead research initiatives to gain a deep understanding of user needs and pain points.
• Establish best practices for gathering qualitative and quantitative user data.
• Translate complex research findings into actionable, high-impact product improvements.

Required Skills & Qualifications

• Experience: 7+ years in product management (tech-driven environment preferred).
• Methodology: Deep expertise in both Agile and Waterfall frameworks and knowing when to apply each.
• Lifecycle Management: Proven success managing the full product lifecycle for multiple products.
• Stakeholder Skills: Demonstrated success managing relationships with senior leadership and external partners.
• Technical Sense: Ability to grasp complex technical concepts and discuss architecture/trade-offs with engineers.
• Analytical Skills: History of using data to inform high-stakes product decisions.
• Leadership: Exceptional communication, influence, and ability to lead cross-functional teams.
• Mindset: Proactive, results-oriented, and a strong sense of ownership.
• Education: Bachelor's degree in a related field.

Preferred Skills & Qualifications

• Significant experience in the healthcare & wellness industry.
• Mastery of design thinking and user-centred design.
• Expertise with PM tools (Jira, Confluence, Product board).
• Advanced understanding of relevant healthcare technologies (SaaS, mobile, data analytics).

The role

We’re looking for a Senior Product Manager who is deeply customer-obsessed and discovery-driven, and operates with an AI-native mindset. You will own the full product lifecycle for your product area while using AI to accelerate discovery, reduce cycle time, and close the gap between product, design, and engineering.

If you are used to operating in a fast-paced, high-intensity startup environment with multiple parallel priorities and significant responsibility, and if you thrive under pressure, with a strong drive to work hard, learn fast, and grow quickly, then this opportunity is the right fit.

What you’ll be driving:

Customer Understanding & Discovery (Core)

• Lead continuous discovery (interviews, data analysis, usability testing)

• Build deep understanding of customer needs, journeys, and pain points

• Translate insights into clear problems, opportunities, and hypotheses

Market & Competitive Analysis

• Conduct ongoing market research and benchmarking

• Analyze competitors, trends, and best practices

• Turn insights into strategic product decisions

AI-Native Product Management

• Use AI to accelerate research, PRDs, analysis, and prototyping

• Build or leverage pipelines for discovery, competitive intelligence, and insights

• Continuously improve speed, quality, and efficiency of product work

Product Strategy & Execution

• Define roadmap aligned with business goals

• Prioritize based on impact, customer value, and effort

• Own delivery from idea → launch → iteration

Cross-Functional Leadership

• Work closely with Engineering, Design, and Data

• Create clear PRDs and requirements

• Reduce friction and shorten feedback loops across teams

Measurement & Iteration

• Define KPIs and track performance

• Run experiments and iterate based on data and feedback

Qualifications

• Strong product management experience

• Proven track record in hands on online and offline customer research and discovery

• Solid experience in market research and competitive analysis

• Hands-on use of AI tools to enhance product workflows

• Strong analytical, structured thinking, and communication skills

• Payment and Fintech experience is a plus

What we offer:

• Be part of a fast-moving, early-stage team building something global from the ground up

• Real ownership. You’re not just executing, you’re shaping product, strategy, and growth

• Work alongside sharp, motivated people who actually care about what they’re building

• Direct impact on improving the customer experience in the restaurant space

Sounds like you? Are you excited by this opportunity? If so, “Apply now”

Key Responsibilities

Product Development

• Design and develop attractive outbound tour packages aligned with market demand and seasonal trends
• Conduct destination research, competitor analysis, and pricing benchmarking
• Source, negotiate, and manage relationships with overseas suppliers (hotels, DMCs, airlines, attractions)
• Build costings, pricing structures, and ensure healthy profit margins
• Enhance existing products with new itineraries, experiences, and value-added components
• Support product launches, campaigns, and promotional events

Sales Support & Performance

• Work closely with sales teams to drive product uptake and conversion
• Provide product training, updates, and selling points to frontline staff and partners
• Monitor sales performance and adjust product strategies accordingly
• Support travel fairs, roadshows, and promotional events where required
• Develop tactical offers to boost sales for underperforming destinations

Requirements:

• Diploma/Degree in Tourism, Hospitality, Business, or related discipline
• Experience in outbound travel product development and/or travel sales preferred
• Strong understanding of international destinations and travel trends
• Good negotiation, communication, and interpersonal skills
• Strong commercial sense with attention to pricing and margins
• Ability to multitask in a fast-paced travel environment
• Proficient in Microsoft Office; knowledge of booking systems is an advantage

This role is a senior level position in the Custody business reporting to Core Product Head/Global Custody and will be responsible for managing overall core product offering. The role will entail setting and execution of strategy, budgetary management, global oversight of Custody Product Program, Product enhancements and Pricing management etc.

This role will also involve close partnership with other products in Investor Services i.e. Fund Administration, FX & Agency Securities lending to provide seamless integration of Global Custody offering with these partner businesses.

Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life cycles in coordination with the broader Product Management team. The candidate will be responsible for driving key product priorities including product strategy, financials, innovation, controls & governance and talent. The individual works closely with partners across the globe including Coverage teams, country Investor Services heads, Operations and Technology to jointly achieve key goals of the business.

What you’ll do

Own and execute the go-forward vision and strategy for Global Custody (both traditional and new asset classes) working closely with key global stakeholders. Key focus areas include processing risk reduction, improving the client experience, driving efficiency gains including via adoption and leveraging Artificial Intelligence models and commercial growth.

• Establish an optimized Global Custody Operating Model across various hubs, partnering with various stakeholders including operations and technology to deliver a globally consistent service delivery and best-in-class cutoffs across markets – with a particular focus on global clients.

• Manage strategic program roadmap, development, launch, and marketing to gain maximum benefit from each product

• Lead innovation (including in the space of Digital Assets and leveraging cutting edge technology like AI) by working with external partners/alliances to develop products, manage ongoing relationships, exercise control over resources, policy formation, and planning, and prepare agreements

• Drive Commercialization to deliver financial results and build shareholder value

• Supervise day-to-day product management for core products in Global Custody such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results

• Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve status as a partner to Citi clients - seeking to capitalize on the existing strengths of our custody business and proprietary branch network.

• Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create advanced set of solutions

• Direct and oversee aspects of program life cycle management including market demands, technology trends, and the competitive field

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

What we’ll need from you

• Experience of working in a Global Custody role within a regulated Financial Services company, ideally in Investor Services domain. Some expertise in Credit Risk and liquidity usage would be helpful but not essential.

• Demonstrated ability to lead change, with a balanced risk management mindset, across Product, Operations, Technology and Client partner groups.

• Strong collaboration skills and ability to work closely with stakeholders in the business. 

• Demonstrated problem-solving and decision-making skills without direct management oversight to deliver business results

• Exposure to Artificial Intelligence models and demonstrated ability of adapt to newer technologies and leveraging them to improve productivity and quality of output

• Self-starter, with an intellectual curiosity for how Financial Services works.

• Excellent communicator, written and verbal, with the gravitas to manage regulators, clients, boards as well as senior Citi management

• Comfortable navigating ambiguity, coming to terms with and bringing order to an at times fragmented technological, organizational and operational landscape.