Total 613 support analyst job vacancies in Business Management / Project / Planning category

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realize their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

As a Digital Business Analyst, you will support the Chief Information Officer and collaborate with cross-functional teams to deliver user-centric solutions aligned with business objectives. You are a proactive, self-motivated and resourceful team member with good tech/digital knowledge and strong influencing skills. You are passionate about driving product initiatives and adept at facilitating stakeholder engagement while constantly looking for new ways to apply digital technologies and AI to meet Agency and citizen needs.

What will you do?

• Elicit citizen/business needs through service journeys and develop business cases via rapid prototyping.
• Develop user stories, specifications, and acceptance criteria, building prototypes to validate requirements and measure value.
• Evaluate and recommend technologies (including AI tools), aligning with GovTech's technology directions and WOG central solution, through hands-on experimentation.
• Identify and adopt appropriate development methodologies (e.g., Agile, Waterfall) for various environments.
• Ensure system readiness for deployment and analyze the impact of changes.
• Assist the CIO in identifying digital transformation opportunities.
• Define product vision, roadmap, and objectives aligned with business strategy.
• Communicate product strategies and use data to inform decisions.

Requirements

What are we looking for?

• Degree in a relevant IT field with 3+ years of experience in IT business analysis, solution design, and testing.
• Experience in at least one full software/product development cycle (Agile preferred).
• Strong analytical, problem-solving, and influencing skills.
• Strong stakeholder management skills with ability to engage users at all levels and facilitate discussions
• Proactive, motivated, and inquisitive mindset.
• Ability to code and iterate during planning sessions and conduct workshops.

Preferred Skills:

• Business Analysis certification (e.g., CBAP).
• Past development or consulting experience.
• Experience in Agile, Knowledge Management, or Service Design.

Good-to-have Skills:

• Experience working with Agile tools such as Figma, Miro, or JIRA
• Experience facilitating workshops, focus groups, and sprint reviews
• Knowledge of data analytics and product metrics
• Certification such as Scrum Master or Product Owner is a plus
• Experience with development workflows using tools like SHIP/HATS, GitHub or GitLab for code management and collaboration
• Experience to rapid application development platforms such as OutSystems
• Working experience with content management systems such as Sitefinity, SharePoint Online, or similar platforms

Benefits

What do we offer in return?

• Fun working environment
• Employee Wellness Program
• To work in Singapore Government Agencies projects
• We provide structured development framework and growth opportunities. (We are a “SHRI 2025 Gold winner” in “Learning & Development; Coaching & Mentoring”)

Why you'll love working with us?

If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. We believe your success is our success.

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at 

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities

• Collaborate with stakeholders across front office, operations, and technology teams to gather, analyse, and document business and system requirements
• Support the design and delivery of solutions across capital markets products, including trade lifecycle processes, position management, and reporting
• Analyse current workflows and systems to identify gaps, inefficiencies, and opportunities for improvement
• Contribute to system integration efforts, including API-based solutions and data flow optimisation
• Produce clear documentation such as functional specifications, process flows, and test cases
• Work closely with development teams to ensure requirements are understood and implemented effectively
• Support testing activities, including defining test scenarios and validating outcomes
• Ensure solutions align with internal governance, risk, and compliance standards
• Assist in identifying and mitigating risks related to system and process changes

Requirements

• Proven experience as a Business Analyst or similar role within capital markets or financial services
• Product knowledge in Structured Products is highly advantageous
• Strong understanding of financial products and trade lifecycle processes
• Experience working with middle office or operational systems is preferred
• Familiarity with Agile delivery methodologies (e.g. Scrum)
• Ability to work with technical teams, with some understanding of system architecture and integrations
• Experience with data analysis tools (e.g. SQL) and data formats such as JSON or XML is advantageous
• Strong analytical and problem-solving skills, with attention to detail
• Excellent communication and stakeholder management skills
• Ability to work independently in a fast-paced, collaborative environment
• Degree in a relevant field such as Finance, Technology, or Business

Responsibilities

• Collaborate with stakeholders across front office, operations, and technology teams to gather, analyse, and document business and system requirements
• Support the design and delivery of solutions across capital markets products, including trade lifecycle processes, position management, and reporting
• Analyse current workflows and systems to identify gaps, inefficiencies, and opportunities for improvement
• Contribute to system integration efforts, including API-based solutions and data flow optimisation
• Produce clear documentation such as functional specifications, process flows, and test cases
• Work closely with development teams to ensure requirements are understood and implemented effectively
• Support testing activities, including defining test scenarios and validating outcomes
• Ensure solutions align with internal governance, risk, and compliance standards
• Assist in identifying and mitigating risks related to system and process changes

Requirements

• Proven experience as a Business Analyst or similar role within capital markets or financial services
• Product knowledge in Structured Products is highly advantageous
• Strong understanding of financial products and trade lifecycle processes
• Experience working with middle office or operational systems is preferred
• Familiarity with Agile delivery methodologies (e.g. Scrum)
• Ability to work with technical teams, with some understanding of system architecture and integrations
• Experience with data analysis tools (e.g. SQL) and data formats such as JSON or XML is advantageous
• Strong analytical and problem-solving skills, with attention to detail
• Excellent communication and stakeholder management skills
• Ability to work independently in a fast-paced, collaborative environment
• Degree in a relevant field such as Finance, Technology, or Business

Our client is Co-founded in 2019 by a leading US private equity company and management, the Company has rapidly grown to become the largest owner-operator of self-storage in Asia with nearly US$1.2 billion of AUM and over 370 locations: with operations in Singapore, China, Hong Kong, South Korea, Japan, Malaysia, Thailand, andAustralia. The Company is targeting to become the dominant self-storage platform in Asia-Pacific over the next five years through organic growth and strategic M&A. 

The Company is seeking to create a new Regional Head of Technology role to support the Company through its next phase of growth and beyond.

Role Summary:

The Systems Analyst will be responsible for managing and optimizing the company’s Call Center Solution, Property Management System (PMS), Online Booking Platform and CRM. This role ensures these platforms work seamlessly together through effective API integrations, data synchronization, and process automation. The analyst will serve as the bridge between business teams and technical teams to ensure system reliability, scalability and consistent customer experience across channels.

Duties & Responsibilities:

1. Systems Ownership & Support

• Act as system owner and subject matter expert for call center, PMS, online booking, and HubSpot platforms.
• Provide day-to-day support, troubleshooting, and issue resolutionfor system incidents.
• Maintain system configurations, user access, and documentation.
• Monitor performance and proactively recommend improvements or automation opportunities.

2. Business Analysis & Process Optimization

• Collaborate with business stakeholders (Customer Service, Sales,Operations, Marketing) to gather requirements and translate them into technical specifications.
• Analyze workflows and propose enhancements to improve customer engagement, lead management, and booking conversions.
• Lead testing, validation, and deployment of new system features or updates.

3. API Integration & Data Flow Management

• Design, document, and manage integrations between the PMS, HubSpot, online booking system, and call center platform.
• Collaborate with internal developers or external vendors to implement RESTful APIs or middleware solutions for real-time dataexchange.
• Ensure synchronization of key data such as customer profiles,leads, bookings, and property availability.
• Maintain data integrity, monitoring data flows and identifyingdiscrepancies across platforms.

4. CRM Management

• Manage CRM configuration, workflows, pipelines, andautomation rules.
• Ensure seamless lead capture, follow-up automation, and customer lifecycle tracking.
• Integrate CRM with booking and call center systems to createunified customer insights.
• Support marketing and sales teams with dashboard and report creation.

5. Vendor & Stakeholder Coordination

• Liaise with software vendors and service providers for enhancements, troubleshooting, and performance issues.
• Participate in vendor assessments and system upgrade planning.
• Communicate release notes, downtime, and changes to relevant stakeholders.

6. Governance, Security & Compliance

• Ensure all systems comply with IT security and data protectionstandards.
• Support internal and external audits related to system usage,access, and data management.

Job Requirements

• Bachelor’s degree in Information Systems, Computer Science, or related discipline.
• 3–5 years of experience as a Systems Analyst, Application Specialist, or Technical Business Analyst.
• Hands-on experience with Zendesk/HubSpot CRM, Property Management Systems, Call Center Platforms, and Online Booking Solutions.
• Strong experience in API integration, RESTful services, and data flow management.
• Familiarity with SQL, data mapping, and middleware tools (e.g., Zapier, Make, or custom integration frameworks).
• Demonstrated ability to document processes, create system diagrams, and perform root-cause analysis.

Excellent communication skills with both technical and business stakeholders.

Skills& Competencies:

• Strong analytical and technical troubleshooting skills.
• Detail-oriented with a passion for clean data and scalable processes.
• Ability to communicate complex technical concepts to non-technical stakeholders.
• Strong project management and cross-functional collaboration skills.
• Growth mindset with a focus on automation and continuous improvement.

• Experience with systems such as Zendesk/Hubspot, Genesys,Opera PMS, or custom booking platforms.
• Exposure to APIs or CRM-to-ERP integrations.
• Understanding of automation tools, reporting dashboards,and workflow design.

For this role, the compensation package includes VB up to 3 months.

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

We are a growing Singapore-based financial institution specialising in Accounts Receivable Purchase (ARP), asset-based lending, working capital, supply chain financing, leasing/hire purchase, and other structured financing solutions for SMEs. Our mission is to help businesses optimise their cash flow and working capital through efficient and flexible financing options.

As part of our continued growth, we are seeking a skilled Business Analyst to join our dynamic team. This role will focus on facilitating the evolution of our core applications. The ideal candidate will possess strong product management skills and experience in quality assurance testing, ensuring that the final product meets both business requirements and user expectations. 

Responsibilities :

Project Facilitation 

• Collaborate with cross-functional teams in the region, including developers, product owners, vendors, and stakeholders, to define project scope, requirements and objectives. 
• Conduct requirement-gathering sessions to elicit detailed business requirements and translate them into functional user specifications. 
• Develop and maintain project documentation, including user requirements, specifications, user stories, process flows and use cases. 

Product Development and Management 

• Assist and work with other Product Owners in the creation of the sprint planning and backlog and prioritize features based on business value and objectives. 
• Work closely with stakeholders to identify business and market needs and ensure alignment with organisational goals. 
• Monitor project progress and coordinate releases, ensuring timely delivery of sprint milestones and post go-live support. 
• Take part in Sprint reviews and retrospectives to improve development processes and system capabilities. 
• Support automation and digitalisation initiatives to enhance operational efficiency

Quality Assurance Testing

• Assist in developing test plans, test cases, and test scripts based on business requirements and functional specifications. 
• Conduct and coordinate functional, regression, and user acceptance testing (UAT) to ensure application or sprint quality. 
• Collaborate with developers to troubleshoot issues and ensure timely resolution of defects

User Support & Continuous Improvement

• Collaborate with application support teams and vendors to provide timely support to users, addressing issues, queries, and enhancements.
• Ensure standardisation of processes and identify opportunities to enhance system functionalities.
• Prepare training documentation and conduct user training where required.
• Stay informed on system updates and advise stakeholders on relevant enhancements and features

Requirements:

• Bachelor’s degree or Diploma in Business Administration, Information Technology, or a related field 
• Minimum of 1 year of experience as a Business Analyst in software development projects, preferably in the  finance sector
• Strong analytical skills with the ability to interpret complex data sets and business processes. 
• Excellent communication skills, both verbal and written, with the ability to engage stakeholders at all levels
• Familiarity with project management tools (JIRA, GitHub, or similar)  
• Familiarity with QA testing tools coupled with CI/CD processes
• Understands and has the ability to communicate on API workflows and connectivity
• Excellent practitioner of generative A.I. A.I. Agents, toolbelts, and MCP is a plus
• Familiarity with Agile methodologies
• Self-driven, detail-oriented, and laser-focused on completing objectives. 
• Excellent Team player with the ability to work independently when required
• Willing to commit to a 1-year contract role

• Perform deep-dive statistical analysis and build machine learning models for tasks like classification, regression, clustering, and recommendation.
• Design, develop, and maintain scalable and efficient data pipelines to automate data collection, cleaning, and feature generation.
• Collaborate with business stakeholders or cross functional team to define problems, identify key metrics, and present data-driven recommendations.
• Develop and implement A/B testing frameworks to validate hypotheses and measure model impact.
• Work with AI Engineers to prepare models for production, providing clean code and well-engineered features.
• Implement governance, quality checks, and compliance standards (PDPA).

• Provide insights to business units through advanced analytics and visualization.
  

  Requirements:

• Diploma or Degree in Information Technology, Computer Science, or related field.

• 2–5 years of IT support experience, preferably in project‑based environments (EPC, construction, shipyard, infrastructure, oil & gas).

• Experience liaising with both end users and corporate IT teams.

• Strong knowledge of IT support, hardware, software, and basic networking.

• Experience supporting project offices or site environments.

• Understanding of IT compliance, security, and corporate IT governance.

• Advanced skills in Microsoft Excel (pivot tables, dashboards, analytics).

• Familiarity with IT service ticketing systems (ServiceNow, Freshservice, Jira, etc.).

• Knowledge of IT best practices.

• Strong problem‑solving and analytical skills

• Good communication and stakeholder management

• Ability to work independently in fast‑paced environments, well-organised with strong tracking and follow‑up discipline
  
  Location(s):
  
  Seatrium (SG) Pte. Ltd.
  Tuas Boulevard Yard
  80 Tuas South Boulevard, Singapore 637051
  (Islandwide transport provided)
  
  Working Hours:
  Monday – Thursday: 8:00am – 5.15pm
  Friday: 8:00am – 4.30pm
  
  Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.
  
  We regret that only shortlisted candidates will be notified.
  
  Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Job Description

We are seeking an experienced Business Analyst Lead to drive high-quality business analysis across large-scale projects. In this role, you will lead a team of Business Analysts, ensure alignment between business needs and solutions, and support successful project delivery from planning to implementation.

You will work closely with stakeholders, Product Owners, and technical teams to translate business requirements into clear, actionable deliverables.

Responsibilities

• Lead and mentor a team of Business Analysts, ensuring consistent quality and best practices
• Oversee requirements gathering, analysis, and documentation across projects
• Translate business needs into user stories, workflows, and functional specifications
• Collaborate with Product Owners and Project Managers to manage priorities, scope, and timelines
• Plan and drive business analysis activities across project phases
• Lead User Acceptance Testing (UAT) and ensure solutions meet business requirements
• Engage stakeholders, including senior and external clients, to align on expectations
• Facilitate workshops, discussions, and requirement gathering sessions
• Establish and maintain standards, governance, and best practices for business analysis
• Drive continuous improvement in processes, tools, and documentation

Requirements

• Bachelor’s degree in Business, Information Systems, or related field
• Minimum 8 years of experience in Business Analysis, preferably in large-scale or government projects
• Proven experience leading and mentoring Business Analyst teams
• Strong experience in requirements gathering, process modelling (e.g. BPMN), and Agile methodologies
• Excellent communication and stakeholder management skills
• Strong analytical thinking and problem-solving abilities
• Ability to work with stakeholders across different levels
• Experience with tools such as Jira, Confluence, Visio, or similar

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to bianca@talentsis.com.sg for immediate processing.

(EA Reg No: 20C0312)

Key Responsibilities:

- Engage with business stakeholders, underwriters, and product owners to understand requirements.

- Lead requirements elicitation workshops, interviews, and walkthroughs.

- Translate business needs into clear functional and non-functional requirements.

- Create and maintain BRDs, FRDs, user stories, use cases, and process flows.

- Work on underwriting workflows, rating, quoting, and policy lifecycle processes.

- Collaborate with UX/UI teams for portal design and user experience improvements.

- Support UAT planning, execution, and defect resolution.

- Act as a bridge between business and technology teams.

- Ensure traceability of requirements and alignment with business objectives.

Required Skills & Experience:

- 10+ years of experience as a Business Analyst.

- Strong experience in P&C Insurance, especially Underwriting.

- Hands-on experience with digital portals, broker portals, or customer portals.

- Expertise in requirements gathering and documentation.

- Strong understanding of Agile/Scrum methodologies.

- Excellent communication, stakeholder management, and articulation skills.

- Experience with tools such as JIRA, Confluence, Visio, and Figma.

If you would like to know more about this role, do drop me a message or you can alternatively drop me an email stated below.

latha@dhc.com.sg

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterlyreferral-and-placement/are-employmentagencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Latha M

Senior Researcher

Dynamic Human Capital Pte Ltd,

2 Kallang Avenue #03-08 CT Hub Singapore 339407

EA License No: 12C6253 |Registration No:R1987570

Key Responsibilities:

- Engage with business stakeholders, underwriters, and product owners to understand requirements.

- Lead requirements elicitation workshops, interviews, and walkthroughs.

- Translate business needs into clear functional and non-functional requirements.

- Create and maintain BRDs, FRDs, user stories, use cases, and process flows.

- Work on underwriting workflows, rating, quoting, and policy lifecycle processes.

- Collaborate with UX/UI teams for portal design and user experience improvements.

- Support UAT planning, execution, and defect resolution.

- Act as a bridge between business and technology teams.

- Ensure traceability of requirements and alignment with business objectives.

Required Skills & Experience:

- 10+ years of experience as a Business Analyst.

- Strong experience in P&C Insurance, especially Underwriting.

- Hands-on experience with digital portals, broker portals, or customer portals.

- Expertise in requirements gathering and documentation.

- Strong understanding of Agile/Scrum methodologies.

- Excellent communication, stakeholder management, and articulation skills.

- Experience with tools such as JIRA, Confluence, Visio, and Figma.

If you would like to know more about this role, do drop me a message or you can alternatively drop me an email stated below.

latha@dhc.com.sg

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (https://dhc.com.sg/privacy-policy). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterlyreferral-and-placement/are-employmentagencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Latha M

Senior Researcher

Dynamic Human Capital Pte Ltd,

2 Kallang Avenue #03-08 CT Hub Singapore 339407

EA License No: 12C6253 |Registration No:R1987570

Job Description

• Industry/ Organization Type: Information Technology Consulting
• Position Title: Business Analyst (Data Policy)
• Working Location: Outram Park (near MRT station)
• Working Hours: 5 days, Mon – Fri (8:30 AM – 6:00 PM, Fri 8:30 AM - 5:30 PM)
• Salary Package: Basic Salary + Completion Bonus
• Duration: 2 years contract (renewable)

Key Responsibilities

• Review and create data standards, policies for data access and protection, data sharing frameworks, processes, and guidelines tailored to the organization’s needs.
• Define the tools and strategies needed and collaborate with relevant stakeholders to implement them to ensure effective data governance and compliance. This may include areas such as AI governance, data classification, data lifecycle management, third-party management, privacy, consent management, and data sharing governance.
• Provide leadership and advice to internal teams on applying data protection laws and policies to various projects and data-sharing activities.
• Develop materials, plan, and lead initiatives to raise awareness among staff about the latest data management policies and best practices.
• Serve as the main point of contact for data management and policy-related questions and requests from external parties.
• Any ad hoc duties assigned

APPLY NOW!!!

• A Bachelor’s Degree in Computer Science, Engineering, Business Analytics, Business Management, Law, Information Management, or a related field.
• At least 7 years of experience in data governance, protection, management projects, policy creation, data lifecycle management, data modelling, master data management, and data risk assessments.
• Strong analytical, problem-solving, and critical thinking skills, with the ability to connect details to the bigger picture.
• Excellent communication skills for explaining complex policies and technical requirements to business stakeholders.
• Strong collaboration, stakeholder management, and negotiation skills, with the ability to thrive in a fast-paced environment.
• Project or program management experience is essential.
• Certifications in data governance, protection, privacy, data analytics, or related fields, and experience in AI governance, data/cybersecurity, or third-party management, are beneficial.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83177 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Are you passionate about marketing and eager to grow in a fast-paced environment?

Royal Organisation partners with top multinational brands to run impactful marketing campaigns, and we’re looking for energetic individuals to join our team.

What You’ll Gain:

• Growth-oriented culture

• Leadership opportunities

• Global exposure

• Vibrant and supportive team

What We’re Looking For:

• Passion to learn and grow

• Positive attitude towards challenges

• Strong people and communication skills

Your Role:

• Engage consumers through face-to-face marketing campaigns

• Mentor and support new team members

• Participate in structured training and development programs

Ready to grow your career with us? Apply now.

Only shortlisted candidates will be contacted.

We are seeking a Business Support Executive to provide comprehensive support to senior management, with a strong focus on budget reporting, management updates, and business operations support. This role goes beyond traditional administrative work — you will be actively involved in preparing business reports, coordinating management updates, and ensuring smooth communication across teams.

• Prepare budget reports, tracking expenses, and compiling updates for management.
• Coordinate executive meetings, including agendas, materials, logistics, and follow-ups.
• Manage schedules, correspondence, and preparing briefing decks for senior management.
• Maintain documentation and reporting systems to ensure smooth business operations.

Requirements:

• Diploma or degree in Business Administration or equivalent.
• Proven experience in business/management support in the Construction/Engineering sector.
• Strong skills in MS Excel and PowerPoint, with hands-on experience preparing reports and presentations.
• Excellent communication, organizational skills, and ability to work independently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

• Assist Product Owner to lead the Agile team and deliver the product road map required to support the business growth.

• Acquire in-depth understanding of business processes to articulate use-cases/user-stories for identified features/capabilities for the platforms

• Work in agile framework and be accountable for delivery of product build road map by ensuring that platform road maps prioritised against business are published regularly

• Engage key stakeholders periodically to refine business requirements and work towards maximising the product value based on the feedback

• Collaborate with squad members to deliver wireframes, user journeys, and product backlog, and other artefacts as needed to support technical design and development

• Be responsible for modification and enhancements of existing products to address emerging business/market, user or regulatory needs

• Collaborate with stakeholders to gather and analyze business and system requirements. Translate the requirements into user stories, detailed test plans/cases, ensuring all functionality aligns with business needs and project goals.

• Perform other project administrative tasks such as handling of presentation decks for senior management, assisting in organising inception workshops, regional stakeholder managements (PSC) etc

• Coordinate with various key stakeholders to prepare UAT Test cases and review of test results based on targeted deliverables. Liaise with vendors or other departments to ensure testing is complete and results are documented and filed.

• Develop SIT test scenarios and perform system testing based on test plans.

• UAT support and coordination: Support user acceptance testing by coordinating with end users, gathering feedback.

• Process Improvement – Analyze business processes and workflows to identify areas for improvement. Continuously refine QA processes, incorporating best practices for efficiency and effectiveness.

• Facilitate cross-functional collaboration between product, development, and business stakeholders to ensure alignment with the product roadmap.

• Ability to work both independently and collaboratively within a fast-paced team environment, managing tight deadlines and evolving priorities

Key requirements:

• Candidate should possess at least bachelor’s degree in business management, IT, Science, Mathematics, Engineering or Digital Innovation.

• At least 2-3 years of experiences, preferably in Banking domain.

• Resourceful and possess strong analytical skills

• Proficient with Microsoft Office applications

• Experience in using JIRA and Confluence, SQL. Familiarity with Agile project delivery methodologies will be considered favourably

• Good attitude, pro-active and independent with a team player mentality

• Eager to take on challenges, driven and motivated to grow

• Strong communication, negotiation and stakeholder management skills to ensure the product roadmap and features are well presented and buy-in obtained from stakeholders.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)

Dear Applicant,

If you or someone you know is interested, please send the CV directly to VeronicaE@evolutionjobs.sg (most preferred, as I may overlook some CVs due to the high volume).

Please note that visa sponsorship is not available at this time.

JD

Key Responsibilities:

•           Work as a functional business analyst with the project team for creditorigination and early credit warnings

•           Analyze current processes to identify AI opportunities.

•           Collaborate with business sponsors, product managers, data scientist,technology partners to realize business needs

•           Review Vendor Deliverables to ensure governance check and balance

•           Familiar with Associative data modeling,  predictive & text analytics,classification, data exploration, summarization

•           Perform exploratory data analysis to uncover trends, patterns, and anomalies.

•           Create visualizations and dashboards to communicate insights effectively tostakeholders

•           Ensure AI Realization as per plan

•           Enforce Proper Governance before commissioning solution transiting Human In theloop to Human out of the loop

•           Identify opportunities of tuning to increase AI Accuracy for higherproductivity.

Your new company

Be apart of an exciting new government related project.

Your new role

·      Elicit citizen/business needs through service journeys and develop business cases via rapid prototyping.

·      Develop user stories, specifications, and acceptance criteria, building prototypes to validate requirements and measure value.

·      Evaluate and recommend technologies (includingAI tools), aligning with technology directions and WOG central solution, through hands-on experimentation.

·      Identify and adopt appropriate development methodologies (e.g., Agile, Waterfall) for various environments.

·      Ensure system readiness for deployment and analyze the impact of changes.

·      Assist the CIO in identifying digital transformation opportunities.

·      Define product vision, roadmap, and objectives aligned with business strategy.

·      Communicate product strategies and use data to inform decisions

What you need

·      Degree in a relevant IT field with 3+ years of experience in IT business analysis, solution design, and testing.

·      Business Analysis certification (e.g., CBAP).

·      Past development or consulting experience.

·      Experience in Agile, Knowledge Management, or Service Design.

·      Experience in at least one full software/product development cycle (Agile preferred).

·      Strong stakeholder management skills with ability to engage users at all levels and facilitate discussions

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, call or whatsapp Eric at Hays on +6586789212 or email Eric.liung@hays.com.sg for a confidential discussion.

Referrals are welcome.

EA Reg Number: R26160884

EA License Number: 07C3924 | Company Registration No:200609504D