Total 734 support analyst job vacancies in Information Technology category

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructure, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Job Description:

• Assist in operational and support activities including case management, troubleshooting and onsite engineering support.
• Coordinate and perform testing activities such as regression, load, performance, integration, and acceptance testing.
• Assist in configuring, maintaining and troubleshooting servers and workstations in production and test environments.
• Assist in maintaining software documentation. The documentation includes test plan, test procedures, test report, maintenance manual, and user manual.
• Assist in deployment of custom software.
• Manage and implement software change requests.
• Provide administration and support services for custom systems and software releases. Example system administration tasks include file access control, user administration and change management on production and test environments.

Job Requirements:

• At least 3 years’ experience in development of production software in C/C++.
• Knowledge in Object Oriented Programming, Secure Coding, .NET programming, Python/PowerShell scripting and/or UI programming is preferred.
• Familiar with source code version control tools such as GIT.
• Strong interest in software development and engineering.
• Possess initiative and willingness to learn.
• Good written and oral communication skills.
• Singaporeans only

Find out more:  https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

• Act as the primary owner and single point of contact for all Level 3 (L3) support issues.
• Record, track, and manage support incidents and vendor tickets through resolution.
• Maintain and manage the offshore support roster, including shift planning and assignments.
• Ensure adequate coverage during holidays, weekends (when applicable), and critical business periods.
• Liaise with product vendors for escalations, defect reporting, patch management, and related matters.
• Collaborate with onshore development teams to resolve bugs, configuration issues, and data corrections.
• Lead root-cause analysis sessions and drive the closure of preventive and corrective actions.
• Deliver timely and accurate updates during high-severity incidents.
• Work with system owners to assess technical impact and establish recovery timelines.
• Review code for hotfixes, updates, and technical implementations to ensure quality and compliance.
• Validate change documentation, including impact analyses, release procedures, and test evidence.
• Prepare change requests, risk assessments, and rollback strategies.
• Represent changes (bug fixes, hotfixes, configuration updates) at Change Advisory Board (CAB) meetings.
• Coordinate production deployment schedules and communications across multiple teams.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• At least 8 years of application support experience, with 2–5 years in a senior or leadership-level L3 support role—preferably within the banking or financial sector.
• Professional certifications such as PMP, PRINCE2, or ITIL are highly advantageous.
• Solid knowledge of incident management, problem resolution, and production support processes.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in Java development and SQL is required.
• Experience deploying and maintaining Java cloud-native applications in cloud environments is a plus.
• Familiarity with the Newgen BPM system is advantageous.
• Experience with container platforms such as Kubernetes or OpenShift is a plus.
• Understanding of key enterprise infrastructure concepts, including Load Balancers, Firewalls, API Gateways, High Availability, and Monitoring/Logging.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Responsibilities:

• Participate in RFP and presales activities, including requirements gathering and analysis, solution design, effort estimation, and preparation of technical and functional proposals.
• Evaluate proposed solutions to identify functional, process, or system gaps, and recommend improvements that enhance business value and operational efficiency for customers.
• Prepare comprehensive Functional Specification Documents (FSDs) to clearly define business requirements and support the development lifecycle.
• Collaborate closely with customers, development teams, and QA teams to ensure requirements are accurately understood, implemented, and delivered within project timelines.
• Design and develop PL/SQL components, including packages, procedures, functions, and triggers, to support application functionality and business processes.
• Analyze, troubleshoot, and optimize SQL queries to improve database performance, scalability, and execution efficiency.
• Perform data migration, import, and export activities to support application implementation, maintenance, and operational requirements.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or a related field;

Interested applicants, please Email , and look for johnwong@recruitexpress.com.sg

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

System Analyst (Functional & Technical)

Job Overview

We are representing a client seeking a System Analyst with both functional and technical capabilities to support and enhance enterprise business applications.

This role plays a critical bridging function between business users, application teams, and the data transformation team, ensuring alignment across system processes, data structures, and transformation initiatives (including ERP transformation). The successful candidate will help translate business needs into system and data requirements, while ensuring seamless execution across applications, integrations, and reporting layers.

Key Responsibilities

Application Support & Operations

• Provide end-to-end support for enterprise applications such as ERP, CRM, WMS, HRMS, and related systems.
• Manage and resolve application incidents, service requests, and system issues within agreed service levels.
• Support user onboarding, offboarding, access control, and application administration.

Functional Analysis & Business Engagement

• Gather, analyse, and document business requirements, workflows, and functional specifications.
• Identify process gaps and improvement opportunities across systems and operations.
• Act as a key liaison between business users and IT teams to ensure alignment of system capabilities with operational needs.
• Support UAT, business validation, and post-go-live stabilisation.

Technical Support & Integration

• Troubleshoot system issues including configurations, integration failures, and data inconsistencies.
• Support integrations across systems (APIs, EDI, file-based interfaces, and workflows).
• Perform data validation, reconciliation, and basic analysis using SQL or reporting tools where required.
• Work with vendors and technical teams to resolve issues and improve system stability.

Data & Transformation Collaboration (Key Focus)

• Work closely with the Data team and ERP transformation team to support ongoing transformation initiatives.
• Translate business processes and application logic into data requirements, data flows, and reporting needs.
• Help bridge gaps between application systems and data platforms, ensuring consistency and integrity across systems.
• Support data migration, validation, reconciliation, and testing activities during system transformation.
• Ensure alignment between system changes, data models, and business reporting requirements.

Project Delivery & Enhancements

• Support system implementations, ERP transformation initiatives, enhancements, and rollouts.
• Assist in test planning, execution, defect tracking, and cutover activities.
• Ensure proper documentation, knowledge transfer, and post-implementation support.

Documentation, Training & Knowledge Sharing

• Maintain documentation including SOPs, process flows, technical notes, and user guides.
• Conduct training sessions, system walkthroughs, and user briefings.
• Promote cross-functional knowledge sharing between business, application, and data teams.

Continuous Improvement

• Identify recurring issues and recommend system or process improvements.
• Drive improvements in system usability, data accuracy, and operational efficiency.
• Build strong understanding of end-to-end processes, including system and data dependencies.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Business Information Systems, or related field.
• Minimum 3–5 years of experience in system analysis, application support, or similar roles.
• Experience supporting enterprise systems such as ERP, CRM, WMS, or HRMS.
• Strong skills in requirement gathering, process mapping, and documentation.
• Experience in technical troubleshooting and system support.
• Familiarity with system integrations (APIs, EDI, interfaces).

Preferred / Advantageous Skills

• Experience working with data teams, data warehouses, or data transformation initiatives.
• Strong data proficiency (SQL, data validation, reporting, reconciliation).
• Understanding of data flows, data models, and system-to-data integration.
• Exposure to ERP transformation or large-scale system implementation projects.
• Familiarity with Postman, XML, JSON, or API testing tools.
• Experience in user training and stakeholder engagement.

Key Competencies

• Strong communication and stakeholder management across business, IT, and data teams
• Ability to translate between business, systems, and data concepts
• Analytical thinking with attention to detail
• Problem-solving and adaptability in a transformation environment
• Collaboration and cross-functional influence

Additional Information

• This role is positioned as a critical bridge between Applications and Data teams within an ongoing transformation environment.
• Candidates with strong data awareness and the ability to connect business processes with data structures will be highly preferred.

WOLA RECRUITMENTPTE. LTD. (23C1703)

EA Personnel No

:R21100547 ; EA Personnel Name:KIT WEE LEX

Our client is a leading MultiTech social media company. They are looking for a QA test analyst who will typically run scripts given to them; as they progress, the analyst is responsible for the development of scripts.

Job Responsibilities:

• Design test plans, scenarios, scripts or procedures
• Test system modifications to prepare for implementation.
• Develop testing programs that addresses areas such as database impacts, software scenarios, or usability.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Identify, analyze and document problems with program function, output, online screen or content.
• Monitor bug resolution efforts and track successes.
• Create or maintain databases of known test defects.
• Plan test schedules or strategies in accordance with project scope or delivery dates.

Job Requirements:

• Bachelor's degree or equivalent with 2-5 years experience as a QA analyst working in automation.
• Basic knowledge of QA automation
• Basic knowledge of the practical application of engineering science and technology.
• Basic knowledge of computer development software such as JavaScript, SQL, etc.
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills

If you are keen on this excitingopportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Optimum Solutions (Registration Number: 199700895N)

• Role: Murex Technical Analyst
• Minimum 10 years of relevant experience, preferably in a financial institution -Must
• Must have 7+ years working experience in Murex technical working experience
• You must have hands-on experience with Murex 3.1 MLC (Murex Limit Controller) module across various asset classes (at least 4+ years )
• Write and maintain Murex technical code for technical instructions and specifications for murex applications
• You will be involved in requirement analysis, technical specification, and test case preparation for Murex and its upstream/downstream interfaces
• You are expected to support SIT/UAT phases, ensure proper documentation, and assist in transitioning solutions to production teams
• Should have 5+ years have SQL, Credit Risk, Limits with Murex applications
• You will work closely with developers and architects to ensure solutions meet business, regulatory, and system integration standards
• You will support downstream data flows from Murex to data warehouses and regulatory reporting systems, ensuring accuracy, completeness, and timely delivery of financial data
• Bachelor’s degree in computer science, Information Systems, Finance, or a related field

Key Domain/ Technical Skills: (Indicate up to 3 areas)

• Murex Modules: Trade booking, Murex MLC, LRB, LTS, Workflows, Collateral, Datamart
• Technical Tools: SQL (data analysis), Excel
• Domain Expertise: Credit Risk, PFE, Limits, Collateral

Key Responsibilities

• Expected to take accountability of assigned project scope of work and timelines.

• May work from limited or no documentation

• Perform tool build, integration, testing and troubleshooting to start-up new tools. 

• Perform Planning, communicating, and coordinating support plans between stakeholders

• Perform periodic diagnostic testing and necessary preventative maintenance to ensure tool productivity and quality performance. 

• Able to work with Clean Room Facilities stakeholders to specify tool facilities requirements to meet needs of the tool.

• Able to work with the facilities group to manage & troubleshoot any facilities related issues

• Applies diagnostic techniques and use of documentation and test equipment. Define & execute Qualification plans.

• Able to perform routine preventive maintenance within established timeframes.  

• Participate in projects to improve productivity, maintenance downtime, costs reduction and uptime improvement.

• Uses training and experience to identify process, software or hardware related system problems.

• Strives to perform BKM’s. Uses knowledge management systems.  Follows all IP guidelines.

• Assumes responsibility for complete customer satisfaction within work area

• Comply with all safety procedures and consistently demonstrates safety as a value

Requirements

• Prior Experience in ALD Process tools is preferred 

• Prior experience in Cleanroom Facilities VMB & Ampoule Set-up is preferred.

• Prior hands-on experiences in Wafer Fabrication Semiconductor tools

• Relevant education qualification in Engineering

• Ability to work with deadlines and with all levels of stakeholders

• Ability to work in cleanroom work environment

• Expected to work shifts and weekends (Rostered) 

Work Location

• Fusionopolis (One North)

About the Role

We are looking for a highly motivated L1 IT Application Support Analyst to be the first point of contact for our users. You will troubleshoot, triage, and resolve software and application issues, ensuring minimal downtime and high user satisfaction for our core business systems.

Key Responsibilities

• Incident Management: Act as the first line of defense, logging, categorizing, and prioritizing incoming support tickets via email, chat, and service desk portals.
• Troubleshooting & Triage: Investigate application errors, access issues, and performance glitches. Resolve basic issues and escalate complex bugs to L2/L3 teams.
• User Access Management: Manage user accounts, password resets, and role-based access permissions.
• System Monitoring: Monitor application health dashboards and automated alerts to proactively identify and report potential outages.
• Documentation: Maintain and update the internal knowledge base with step-by-step troubleshooting guides, FAQs, and known error databases.
• User Communication: Keep users informed on the status of their tickets and provide clear, non-technical explanations for resolutions.

Qualifications & Requirements

• Experience: 2–3 years of experience in IT Applications Support
• Technical Skills: Familiarity with ticketing systems (e.g., Jira, ServiceNow, Zendesk), SQL for database querying, and exposure to ERP systems
• Soft Skills: Exceptional communication, critical thinking, and a strong customer-service mindset.
• *Comfortable with a contract-renewable arrangement (yearly).

Interested candidates please click on the Apply button, or send your CV directly to yingtan@techgrid.co

Due to the volume of applicants we regret that only shortlisted applicants will be contacted.

• Working Hour: Monday – Friday (8.50am to 5.30pm)
• Working Location: Nearest MRT - Tai Seng
• Salary: $3,500 - $4,000

Responsibilities:

• Manage customer relationship, driving revenue growth
• Manage customer RFQ - Costing and sales strategies for submission.
• Project management from RFQ to Mass production
• Liaise and organizing with customer and internal department on project activities.
• Drive Project deliverables and action plan through the use of the reports, checklist and others.
• Manage product ECO, EOL and inventory.

Requirements:

• Min. Diploma in Electronics/Electrical Engineering or Sales related discipline
• At least 3 years’ experience in Electronics Manufacturing Services (EMS)/ PCBA/ Box Build Activities
• Process Manufacturing / Program management experience is required.
• Understanding of cost structure and cost modelling of EMS.
• Proficient in Microsoft Office software such as Excel, Words and Power Point

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities

• The Systems Analyst serves as the critical interface, bridging the gap between complex business requirements and robust technical solutions within systems delivery projects. 

• Reporting to the Project Manager, the Systems Analyst will collaborate closely with business stakeholders and project team to understand their needs, then meticulously translates them into detailed system requirements, functional specifications, and crucial non-functional requirements such as performance, security, and scalability. 

• Creating comprehensive project documentation, including Systems Requirements Documents, Technical Specification Documents, user stories, and process flows, all designed to effectively communicate project requirements to development teams. 

• Collaborates closely on solution design, conducts business-technical alignment, and actively contributes in technical-related discussions with development teams, playing a vital role in supporting User Acceptance Testing (UAT) to ensure delivered software precisely aligns with defined requirements. 

Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field. 

• Minimum of 3 years of demonstrable experience as a Systems Analyst in IT systems delivery projects. 

• Knowledge and experience in the following technological areas will be advantageous: 

  • J2EE-based solution & development for WebSphere/Weblogic Application Servers and Oracle/MSSQL Database Servers. 

  • .NET based application development, including thick client C# application development 

  • Understanding of event-based architecture and microservices 

  • CI/CD practices and tools 

  • Domain Knowledge in National ID Cards, E-Passports, Biometrics, Smart Cards, Immigration  Clearance Gates. 

• Proven experience working on enterprise-level projects with complex business processes and integrated systems. 

• Ability to conduct technical assessments, analyze system architectures, and translate business needs into technical specifications. 

• Strong analytical and problem-solving abilities with keen attention to detail. 

• Strong understanding of Software Development Life Cycle (SDLC) and various methodologies 

• Relevant certifications such as Agile SCRUM Master/Product Owner is advantageous. 

Licence no: 12C6060

We are seeking an experienced Senior Data Analyst to lead the build and operationalisation of a robust data management platform across the region. This is a hands-on role suited for someone passionate about designing scalable data infrastructure and delivering reliable, production-grade data pipelines.

Experience with Microsoft Fabric is advantageous, but not required—candidates with strong data engineering fundamentals and a willingness to learn new technologies are encouraged to apply.

Data Platform & Pipeline Engineering

• Design, build, and optimise end-to-end data pipelines to ingest, process, and transform data from diverse regional.
• Develop scalable and maintainable data ingestion frameworks and processing patterns
• Establish a robust, high-performing data architecture to support analytics and downstream use cases

Data Management, Quality & Governance

• Embed data quality checks, validation rules, and monitoring within data pipelines
• Implement and support data governance practices including data lineage, metadata management, and access control (e.g., via tools like Microsoft Purview)
• Define and enforce data ownership, stewardship, and governance standards across the region
• Ensure compliance with internal policies and regional data regulations
• Collaborate with global data teams to align on governance frameworks, KPIs, and best practices

• Develop and maintain curated data layers and semantic models to support reporting and analytics needs

• Partner with business stakeholders to translate requirements into scalable data models
• Ensure consistency and standardisation of KPIs and reporting outputs across the region
• Support migration or integration of existing reporting platforms where relevant

Requirements/skills

• Bachelor’s degree in Computer Science, Data Engineering, Information Systems, or a related field
• Strong hands-on experience in building and managing data pipelines and data platforms
• Solid understanding of data modelling, data governance, and data quality best practices
• Exposure to cloud-based data platforms; familiarity with Microsoft Fabric or similar modern data platforms is a plus
• Proven ability to work in a fast-paced environment and adapt to new tools and technologies

EA License No. 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolsingapore.com/. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Key Responsibilities

• Provide after-sales service support for control systems including DCS/SIS, SCADA (FAST/TOOLS, STARDOM) and ExaQuantum to both internal and external customers.
• Receive and manage customer inquiries, service requests, and complaints related to installed systems and products.
• Deliver technical support and troubleshooting using specialized knowledge of control systems and related applications.
• Maintain strong working relationships with customers and internal stakeholders, particularly for technical and service-related matters.
• Coordinate with local country offices and Yokogawa Headquarters (Global Response Centre) to resolve technical issues and service cases.
• Support global dispatch activities for troubleshooting, commissioning, and on-site technical assistance to ensure customer satisfaction.
• Participate in 24-hour standby duty rotation, including overseas deployment on short notice for urgent support.
• Assist the Response Center Manager in managing crisis reports, service notes, complex issues, and affiliate dispatch requests.

Requirements

• Minimum 5 years of experience in control system engineering, such as DCS, SIS, SCADA, STARDOM, ExaQuantum, PLC, or equivalent systems.
• Hands-on experience with systems such as CENTUM VP, ProSafe-RS, or similar industrial control platforms is an advantage.
• Strong troubleshooting, servicing, and maintenance skills in distributed control systems and industrial networks (e.g. L2/L3, firewalls).
• Conduct service, maintenance, and troubleshooting training for local country offices
• Ability to work independently and collaboratively in a fast-paced, customer-focused environment.
• Good communication and coordination skills to work with global teams and stakeholders.
• Willingness to be on standby and travel overseas on short notice when required.

To ensure all applications are consolidated and processed through our central Applicant Tracking System (ATS), candidates are requested to submit their applications exclusively via the link below:

https://wd3.myworkdaysite.com/recruiting/yokogawa/yokogawa-career-site/job/Bedok/Technical-Support-Engineer_R-10359

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

We regret to inform that only shortlisted candidates will be notified.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

LBP New Products Development Support

- Cooperate with Client and Canon Japan to achieve the development of new products on both engines and cartridges

- Investigation on problems relating Client testing and conduct measurements required for development

- Conducting rework engines or cartridges when needed

- Connect and report between Client and Canon Japan, relating schedule, concept and technical issues for each program

Current Products Quality Support

- Cooperate with Client and Canon Japan to confirm the status of quality issues and to solve

- Report status to Canon Japan on urgent issues

- Connect communications between Client and Canon Japan

Market survey for New Products Development

- Conduct market research when necessary

- Cooperate with other optimal sections of canon Sg internally or other Canon group companies for each case

- Report results to Canon Japan

Job Requirement

• Minimum 20 years working experience.
• Minimum 15 years printer related R&D experience.
• At least a bachelor’s degree in engineering, or a related field is required.
• Possess good knowledge of R&D.
• Good project management skill.
• Strong organizational and leadership skill.
• Knowledge of Microsoft Word, Excel, and PowerPoint.
• Possess excellent written and verbal communication in both English & Japanese as this role will need to liaise frequently with head office in Japan.