Total 331 support advisor job vacancies in Information Technology category

✔️ Basic Salary: $2500 - $3000 + $35 Laundry Allowance + $6/day meal allowance
✔️ Mon to Fri: 8.00am - 5.10pm
✔️ Location : Pioneer (Company provided at multiple locations.)
✔️Permanent Role + AWS + VB + 14 AL + Medical Coverage

Job Responsibilities

• Conduct regular checks in the inventory system to ensure stock accuracy.
• Perform routine repairs and maintenance of yard and workshop tools and equipment.
• Maintain the tool room through 5S practices and proper housekeeping.

Job Requirements

• Min. Technical Certificates qualifications.
• Proficiency in Microsoft Office (Words, Excel).
• Possess Class 3 license & forklift license will be added advantage.
• Able to work overtime including weekends.

☎ Call 6817-2691
✉ WhatsApp 9422-1220
EA License No: 15C7752
EA Personnel No: R22111807
EA Personnel Name: Yap Teng hui

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket

Our client is seeking an experienced Application Support Analyst to support and maintain critical production systems within a structured enterprise environment. This role focuses on ensuring system stability, managing incidents, and collaborating with cross-functional teams to deliver reliable and high-performing applications.

Key Responsibilities

• Monitor and maintain production applications to ensure system availability, performance, and stability.

• Manage incidents end-to-end, including investigation, troubleshooting, resolution, and proper documentation, while minimising operational impact.

• Conduct root cause analysis for recurring or high-impact issues and implement corrective and preventive measures.

• Collaborate closely with development, QA, and infrastructure teams to diagnose and resolve application-related issues.

• Analyse system performance metrics and recommend optimisation and tuning improvements where required.

• Support application deployments, patches, and release activities to ensure smooth implementation into production environments.

• Maintain comprehensive documentation covering support processes, system configurations, and knowledge base updates.

• Provide timely and professional support to internal users and stakeholders.

• Drive continuous improvement initiatives, including automation and enhancement of support processes.

Requirements

• Degree in Computer Science, Information Technology, or a related discipline.
• Minimum 5 years of relevant experience in application support and/or software development within enterprise environments is preferred.
• Hands-on experience with technologies such as Python, SQL, Unix/Linux, Java, AWS, monitoring tools (e.g., Datadog), CI/CD pipelines, and Git.
• Familiarity with SDLC frameworks and Agile methodologies such as Scrum or Kanban.
• Strong analytical and problem-solving skills with the ability to handle complex technical issues.
• Excellent communication and stakeholder management skills.
• Able to work effectively in a fast-paced and collaborative environment.
  

All information will be kept strictly confidential. Only shortlisted candidates will be contacted.

TALENT PULSE PTE. LTD.
EA License No: 25S2956

Responsibilities

• Coding knowledge in Java and familiarity with related frameworks. 
• Experience with SQL and leveraging databases for data analysis.
• Experience in ITIL practices, including incident, problem, and change management. 
• Experience with monitoring tools (e.g., Splunk) and similar observability platforms. 
• Willingness to participate in on-call rotations and provide weekend coverage as needed.
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Minimum 5 years of experience in a related software engineering job experience, or tier 2+ customer or application support role. 

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: douglastan@recruitexpress.com.sg

CEI Reg No: R26160004

EA Licence No: 99C4599

Recruit Express Pte Ltd

We are seeking an experienced Application Support Analyst to support and maintain insurance CRM applications, with a strong emphasis on SQL Server, database operations, and data analysis. This role plays a critical part in ensuring application stability, data integrity, and timely issue resolution for business users across operations, sales, and customer service.

Key Responsibilities

• Provide Level 2 / Level 3 application support for insurance CRM systems, ensuring high availability and performance.
• Support and troubleshoot SQL Server databases, including data issues, performance bottlenecks, and system errors.
• Write, optimize, and maintain complex SQL queries, stored procedures, views, and reports.
• Investigate application incidents, perform root cause analysis, and provide permanent fixes.
• Support data extraction, validation, and reconciliation for business and regulatory reporting.
• Work closely with business users to understand issues, gather requirements, and provide timely solutions.
• Coordinate with vendors, developers, and infrastructure teams for bug fixes, patches, and system enhancements.
• Assist with application releases, patches, and upgrades, including pre‑ and post‑deployment validation.
• Maintain system documentation, support runbooks, and incident records.
• Ensure compliance with data governance, security, and audit requirements, especially in an insurance environment.

Responsibilities:

• Perform checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Maintain the tool room through 5S initiatives and good housekeeping practices

Requirement:

• ITE/Diploma in Engineering with knowledge on tooling and vehicle maintenance
• Computer literate in Microsoft Office and possess Class 3 driving license.
• Ability to work Overtime/Week when required

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Location: Singapore

Employment Type: Full-Time

The Opportunity – Built for Lab Systems Experts

Are you the person the lab turns to when the LIMS isn’t working, the ELN needs troubleshooting, or instrument integration is failing? Do you have hands-on experience configuring, validating, or supporting laboratory software—and are you ready to move into a role that owns systems strategy?

We are looking for a Senior Analyst / Lead, Lab Systems & Operations to join our team. This role is specifically designed for candidates with direct, hands-on experience with laboratory software systems (e.g., LIMS, ELN, CDS, or SDMS).

You will not just be a user of lab software—you will be the one who optimises it, integrates it, and ensures it delivers value across scientific and operational workflows.

Key Responsibilities (where your lab software expertise is critical)

- Take hands-on ownership of laboratory software systems, including configuration, maintenance, troubleshooting, and user access management

- Support system validation, upgrades, and patches in compliance with relevant quality and regulatory standards

- Act as the bridge between laboratory end-users and IT or vendors to resolve system issues and improve usability

- Evaluate new software features, tools, or integrations to enhance lab efficiency and data integrity

- Develop and deliver end-user training and documentation for laboratory software

- Support data extraction, reporting, and basic analytics from lab systems to aid operational decisions

- Collaborate with quality, IT, and scientific teams to ensure systems remain fit for purpose

What You Bring (Must-Haves)

- Hands-on experience with laboratory software – you have actively used, configured, supported, or administered systems such as LIMS, ELN, CDS, or SDMS

- Background in a laboratory environment (clinical, diagnostics, pharmaceutical, biotech, or research)

- Familiarity with software validation, change control, or compliance frameworks (e.g., GxP, 21 CFR Part 11, ISO standards) is a strong plus

- Ability to troubleshoot system issues and communicate clearly with both technical and non-technical users

- Strong documentation and training skills

Why This Role?

- Your technical, hands-on lab software experience will be your primary qualification—not just theoretical knowledge

- You will own system improvements that directly impact lab productivity and data quality

- The client is committed to modernising lab operations, and you will be at the centre of that effort

Ready to apply?

If you have spent real time working inside laboratory software—configuring it, fixing it, or making it work better for scientists and technicians—we want to hear from you.

Interested applicants please share your resume with current and expected salary. We apologise in advance that only shortlisted candidates will be contacted.

Posting Personnel:

Grace Lee (R1331930)

Platform&Co Pte. Ltd.

Co. Registration: 201936542N

EA License:

21C0783

• Position : Technical Support (Electrical /IT)

• Location : Ubi

• Working hours : Monday - Friday 8.30am to 6pm

• Salary (commensurate with experience) : Up to $3800 + 14 Days Annual Leave + Variable Bonus

• Duration : Permanent

• Industry : Industrial Equipment Supplier

Main Responsibilities:

• Handling technical support cases on-site or through phone, Whatsapp and email

• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.

• Escalation and liaising with Vendors on reported technical related cases.

• Conduct training or demonstrations to clients or users.

• Internal product repair and training

• Other ad-hoc activities assigned

Requirements:

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Technical Support Engineer (Automation)

• Office Location: Bukit Batok Singapore
• Working Hours: Mon – Fri 8.30am – 5.30pm
• Monthly Salary: Base up to $4500 + Allowance + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is recognized for its commitment to quality and continuous improvement. With a supportive work environment and a focus on employee development, it offers stable career opportunities and growth in a dynamic industry.

Responsibility

• Manage and provide technical support for the full range of automation products distributed by the company.

• Deliver pre-sales and post-sales support, analyzing customer needs and recommending tailored solutions.

• Prepare and present technical proposals, documentation, and solution recommendations aligned with customer requirements.

• Respond to customer queries and technical issues via email, phone, or onsite visits to ensure timely resolution.

• Conduct product training sessions and live demonstrations to showcase product capabilities and applications.

• Collaborate with the sales team and technology partners to strengthen customer relationships and drive continuous improvement.

Requirement

• Degree in Electronics/ Electrical/ Industrial/ Mechatronics or related Engineering field.
• No experience is welcome to apply as training will be provided
• Good interpersonal and communication skills, with the ability to coordinate effectively
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Associate Tech Support Specialist (End-user L1 Support)

Workstation Operations - Enterprise IT

Responsibilities:

• The ideal candidate will provide computer technical support to maintain, analyze, troubleshoot, and restore computer and information systems to an operational status within the Niq end user community.
• Responsible for the IT on-boarding process including preparation of IT kit and delivering a good experience for new joiners at the Tech Cafe
• Provides on-site technical support by performing installation, repair, and preventative maintenance of workstations and related software/hardware.
• Troubleshoots L1 software and hardware failures and skills acquired during training to return equipment to operational status within agreed upon Service Level Agreement parameters.
• Interacts daily with supervisor, peer groups and customers in order to manage workflow in a timely and professional manner.
• Supports and maintains user account information including administration rights and relevant updates to Service Now ticketing system to include accurate tracking of all physical workstations as per the asset management compliance requirements.
• Apply previous learnings, maintain certifications, and demonstrate willingness to adapt new technology solutions.  
• Ensure any end user issues are handled expeditiously and that all proper ticket and issue documentation is completed

Soft skills and Professionalism

• Ability to communicate effectively
• Can adapt to change and new ideas or ways of working
• Exhibits empathy when partnering with internal and external stakeholders
• Maintain an enthusiastic attitude and willingness to assist users at all times
• Always ensure that conversations/discussions with end users are professional and focused on issues related to business and technology support
• Always ask for assistance when unsure of how to address a situation and lean on the team for support and additional training when needed 
• Demonstrated ability to communicate or escalate situations which cannot be resolved quickly or are likely to be escalated
• Show initiative and follow through to completion of assigned tasks
• Respond timely to requests for assistance and confirm completion
• Respond positively to coaching and show improvement in areas requiring additional training or feedback

Key Responsibilities

• Understand, research, and resolve internal and external application and systems issues. 

• Create, test, and verify installation/upgrade instructions for Applied Materials’ product releases.

• Participate in product testing, documentation reviews, and user conferences.

• Provide off-hours customer support via pager and cellular telephone as scheduled. Provide telephone coverage as scheduled.

• Attend Applied Materials’ classes in designated product line and external classes for third-party software.

• Provide on-going training to customers for technical and systems issues.

• Deliver updates and reports to managers, partners and peers

Requirements :

• Bachelor’s degree in Computer Science/IT, Electrical/Electronics, Mechatronics or related engineering. Eligible for Fresh Graduates

• 0-2 years of experience and demonstrates conceptual knowledge of theories, practices and procedures within a discipline 

• Applies general knowledge of business developed through education or past experience 

• No supervisory responsibilities; accountable for developing technical contribution

• Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgment

• Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines

• Exchanges straightforward information, asks questions and checks for understanding

Location: Raffles Place
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Salary: Up to $7,000 (commensurate with experience)

Overview

We are looking for a hands-on Application Support Engineer (Level 2) to support and enhance the exchange’s core business systems. This role combines production support and development work, offering exposure to mission-critical platforms. You will troubleshoot issues, implement improvements, and collaborate with business users to deliver reliable and scalable solutions. 

Key Responsibilities

• Provide Level 2 application support for mission-critical exchange systems
• Monitor daily production systems and ensure operational stability
• Investigate, troubleshoot, and resolve application and system issues
• Perform root cause analysis and implement permanent fixes
• Work closely with business users to analyse requirements and propose solutions
• Design, develop, and implement system enhancements where required
• Support deployment activities and release management
• Collaborate with development teams across the full software development lifecycle
• Prepare technical documentation and operational procedures
• Participate in incident management and production support activities
• Assist in performance tuning and system optimisation

Requirements

• 2+ years of experience in software development or application support
• Experience with at least one programming language: Java, JavaScript, or Python
• Strong understanding of object-oriented programming concepts
• Experience with relational database design and SQL
• Knowledge of networking fundamentals (HTTP, TCP, UDP)
• Experience working in Linux/Unix environment
• Strong shell scripting skills preferred
• Exposure to full software development lifecycle in large-scale systems
• Open to shift work/ work on public holiday (when required) 

Preferred

• Experience in financial services / trading / exchange environment
• Experience supporting mission-critical production systems
• Familiarity with incident management and SLA-driven support
• Knowledge of system monitoring tools

To apply, please click on “Apply Now” or email your latest resume to dorothy@recruitlync.com / WhatsApp 85017683.

Ooi Shi Hui Dorothy R1762852)
Recruit Lync Pte Ltd (22C1000)

Why explore

• An excitingopportunity to be part of a leading global mining company that produces andsupplies materials that are essential to human progress
• An opportunity to work with key stakeholders in our global commercial hub
• Based in Singapore, a global commercial hub for Rio Tinto

About the role

We are looking for a Senior Advisor - Treasury System & Risk to join our dynamic Treasury & Risk team within Commercial Treasury based in Singapore.

Reporting to the Commercial Treasury System & Risk Manager, this role supports core Treasury operations and decision making, with responsibilities including:

• Be the go-to expert for Rio’s current Treasury Management System (“TMS”), Quantum and related applications.
• Continuously improve Rio’s current TMS and associated applications.
• Act as a strategic connector and change management champion between Treasury, IT, and Treasury's internal clients/business users.
• Innovate, automate, and simplify treasury processes and treasury reporting using technologies like AI, data analytics, workflow automation, and low-code tools.
• Work closely with IT teams and external vendors to diagnose and resolve system issues for internal clients/business users.
• Coordinate internal and external audits, SOX and IT control audits, including walkthroughs, testing controls, and communicating gaps with a solutions-focused approach.
• Take ownership as the Risk Coordinator for Commercial Treasury, ensuring timely risk reporting and supporting key Risk Management forums such as Financial Risk Management Committee which is chaired by Group CFO.

About you

To be successfully considered for this role, you will have: 

• University degree in Finance, Information Systems or related discipline.
• At least 5 years' work experience in corporate treasury front office and/or treasury systems. Experience with Quantum or similar TMS highly regarded.
• Strong grasp of treasury products, processes, and system configuration, with a strong drive to embrace latest technology to automate processes.
• Hands-on exposure to automation, AI, data analytics, or coding/scripting (e.g. SQL, Python, VBA,APIs, RPA, low-code platforms) will set you apart.
• Familiarity with SOx, risk management, and process controls highly regarded.
• A problem solver who's adaptable, open-minded and comfortable with uncertainty and ambiguity. Takes ownership and accountability, able to work independently and thrive in a fast-paced, ever-changing environment.