Total 371 process development engineer job vacancies in F&B / Tourism / Hospitality category

The Project Development/Service Engr will be responsible for overseeing and managing multiple projects from initiation to completion. This role requires strong leadership skills, excellent organizational abilities, and a proven track record of successfully delivering projects on time and within budget.

Project Planning and Execution:

o Develop project plans, including timelines, resource allocation, and budgets.

o Coordinate project activities, ensuring adherence to project objectives, timelines, and deliverables.

o Monitor project progress, identify and resolve issues, and manage changes to project scope.

o Propose, design and develop novel applications involving sensors and control systems for sustainable Industrial 4.0 applications.

o Perform system integration work involving sensors, electrical and mechanical components and peripherals.

o Develop software for system control, automation and IoT applications.

o Test, evaluate and commission IoT and Control Systems.

o Conduct regular project status meetings, providing updates to stakeholders and addressing any concerns or questions.

Team Management:

o Work in cross-functional project teams, assigning tasks, and ensuring effective collaboration.

o Provide guidance and support to team members, promoting a positive work environment.

o Facilitate communication and foster strong relationships with internal and external stakeholders.

Budget and Resource Management:

o Develop and manage project budgets, ensuring cost-effectiveness and efficient resource utilization.

o Identify resource requirements, allocate resources appropriately, and monitor resource utilization throughout the project lifecycle.

Be involved in field service activities and support field service department.

Provide front line support for key field service activities in line with customer requirements

Adapt to both on site and service center roles.

 Good interpersonal, Coordination and Communication Skills.

 Strong knowledge of project management methodologies and tools

 Strong programming skills in languages such as python, Java or C++, CodeSys. [preferred]

 Knowledge of robotics, PLCs (Programmable Logic Controllers), and control systems. [preferred]

 Keen interest in Sensors, IoT and Industrial Control Systems.

 Strong problem-solving and decision-making skills.

 Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines

Good technical and analytical skills.

 Able to work in cleanroom

 Microsoft office knowledge.

 Able to work overtime on weekend/standby as required

Responsibilities

1.      Develop, maintain, and optimize systems related to quantitative investment, including modules for strategy backtesting, live trading, and risk-control monitoring.

2.      Integrate withthe APIs of major cryptocurrency exchanges (Binance, OKX, Bybit, Coinbase,etc.) to implement market-data subscription, order management, account-data synchronization, and fund transfers.

3.      Integrate with brokerage account-opening and trading interfaces such as Longbridge, enabling onboarding-flow integration and connectivity for market-data and trading channels.

4.      Handle the localized deployment and adaptation of externally procured systems—covering environment setup, data migration, interface integration testing, and secondary development—to ensure stable production rollout.

5.      Participate in the design and implementation of Web3-related technical solutions, including on-chain data monitoring, smart-contract interaction, wallet integration, and DApp development.

6.      Write technical documentation, establish operations and maintenance standards, and continuously improve system performance and security.

Requirements

1.      Bachelor’s degree or above in Computer Science, Software Engineering, or a related field, with 3+years of development experience.

2.      Familiarity with quantitative-investment business logic, and an understanding of common quantitative-strategy frameworks and backtesting mechanisms.

3.      Proficiency in at least one mainstream programming language (Python / Go / C++ / Rust), with experience developing high-concurrency, low-latency systems.

4.      Familiarity with the Web3 technology stack and blockchain fundamentals, with hands-on on-chain interaction experience on major public chains such as Ethereum and Solana.

5.      Practical project experience integrating with major cryptocurrency exchanges via REST / WebSocket/ FIX APIs, and familiarity with signature authentication, rate-limiting, and exception-retry mechanisms.

6.      Experience integrating with account-opening, trading, and market-data interfaces of Longbridge or other brokerages, and familiarity with OAuth, KYC flows, and compliance requirements.

7.      Experience with localized deployment of externally procured systems; able to independently handle Linux server configuration, Docker / K8s containerized deployment, database migration, and middleware tuning.

8.      Knowledge of network security and data compliance, with basic system operations and troubleshooting capabilities.

Preferred Qualifications

•         Development experience at a quantitative hedge fund / private fund, brokerage, or on Web3projects.

•         Familiarity with DeFi protocols (Uniswap, Aave, Curve, etc.) and smart-contract development(Solidity / Rust).

•         Experience developing low-latency trading systems, high-frequency trading (HFT) systems, or market-data gateways.

•         Relevant certifications in finance or blockchain (e.g., CFA, blockchain engineer certifications).

What We Offer

•         Monthly salary ofS$5,000–S$8,000, plus performance-based incentives.

•         Deep, hands-on opportunities at the cutting edge of the finance + Web3 intersection.

•         A flat organizational structure that is technology-driven and results-oriented.

•         A well-defined career-advancement path with ongoing learning support.

EQUESTRIAN FEDERATIONOF SINGAPORE

High Performance & Development Manager

Full-Time |  Singapore |  Salary: Competitive(commensurate with experience)

Shape Singapore's Equestrian High-Performance Pathway

About the Equestrian Federation of Singapore

The Equestrian Federation of Singapore (EFS) is the national governing body for equestrian sport in Singapore, affiliated with the Fédération Équestre Internationale (FEI), the Asian Equestrian Federation (AEF), and the Singapore National Olympic Council (SNOC). EFS drives the development and high performance of equestrian disciplines across the nation, representing Singapore on the regional and global stage.

With sustained investment from Sport Singapore and a growing community of riders and equine establishments, EFS is embarking on an exciting new chapter — and we are looking for a motivated, driven professional to lead our High Performance & Development function.

High Performance & Development Manager

Full-Time |  Singapore |  Salary: Competitive(commensurate with experience)

Shape Singapore's Equestrian High-Performance Pathway

About the Equestrian Federation of Singapore

The Equestrian Federation of Singapore (EFS) is the national governing body for equestrian sport in Singapore, affiliated with the Fédération Équestre Internationale(FEI), the Asian Equestrian Federation (AEF), and the Singapore National Olympic Council (SNOC). EFS drives the development and high performance of equestrian disciplines across the nation, representing Singapore on the regional and global stage.

With sustained investment from Sport Singapore and a growing community of riders and equine establishments, EFS is embarking on an exciting new chapter — and we are looking for a motivated, driven professional to lead our High Performance &Development function.

The Opportunity

This is a rare opportunity to own Singapore's equestrian high-performance strategy end-to-end. You will be the engine behind our National and Development Teams — managing everything from competition logistics and athlete welfare to stakeholder partnerships and long-term program planning. If you are passionate about sport, thrive in a fast-paced environment, and want your work to mean something on the national and international stage, this role is for you.

Key Responsibilities

High Performance Program Management

•   Lead the planning, coordination and delivery of all training and competition activities.

•   Serve as Team Manager at major multi-sport games, regional championships, and overseas training camps.

•   Develop and monitor high performance KPIs in alignment with EFS's strategic plan and Sport Singapore's high-performance framework.

•   Manage all matters pertaining to administrative submissions to the organisation.

Stakeholder& Partnership Management

•   Build and maintain strong working relationships with Sport Singapore, SNOC, SNPC, and other key national bodies.

•   Forge partnerships with equine riding establishments, coaches and external stakeholders to strengthen the HP pipeline.

•   Represent EFS at national and international forums, keeping abreast of FEI and AEF rules, events and competitions.

•   Recommend and implement relevant changes to align EFS practices with international standards.

Administration& Governance

•   Maintain comprehensive, accurate records of national teams, competitions, programs and events.

•   Provide secretariat support for the Competition Sub-Committee.

•   Prepare regular reports and updates for the Executive Director and Board as required.

•   Coordinate all high participation activities and programs, ensuring a strong link between grassroots and elite pathways.

What We're Looking For

Essential

•   Degree in Sports Management, Physical Education, Business Administration or a related discipline.

•   Minimum3–5 years of experience in sports administration, with demonstrable involvement in high performance or national team programes.

•   Strong knowledge of Singapore's sports ecosystem — including familiarity with Sport Singapore, SNOC and national sporting frameworks.

•   Excellent organisational and project management skills, with the ability to manage multiple workstreams simultaneously.

•   Strong interpersonal and communication skills — written and spoken — with the ability to engage diverse stakeholders at all levels.

•   Willingness and ability to travel for overseas competitions and training camps.

Advantageous

•   Knowledge of or experience in equestrian sport, FEI regulations, or the broader equine industry.

•   Experience working with National Sports Associations (NSAs) or multi-sport bodies.

•   Familiarity with various Spex Schemes and athlete welfare frameworks.

What We Offer

•   The opportunity to make a direct and lasting impact on Singapore's equestrian high-performance programe.

•   A collaborative working environment within a passionate, close-knit national federation.

•   Exposure to international competitions, regional federations (FEI / AEF) and Singapore's elite sports ecosystem.

•   Competitive salary commensurate with experience.

How to Apply

Interested candidates are invited to submit the following to

recruitment@efs.org.sg

•    A current curriculum vitae (CV).

•   A cover letter (no more than one page) explaining why you are the right fit for this role.

•   Contact details of two professional referees.

Only shortlisted candidates will be contacted. EFS is an equal opportunity employer and values diversity in all its forms.

As an Executive, Transformation & Development, you will support the Manager, Transformation & Manager in working closely with stakeholders consisting of SHC member organisations, social service agencies (SSAs), corporations, government agencies, donors and volunteers to facilitate concerted efforts in increasing public awareness and education on hospice and palliative care in Singapore.

BROAD FUNCTIONS & RESPONSIBILITIES
FORUMS & WEBINARS COORDINATION

1. Lead overall coordination, planning and execution of forums and/or webinars
2. Liaise with internal and external stakeholders, including speakers and moderators
3. Coordinate registration, publicity and marketing efforts
4. Provide support during forum/webinar, troubleshooting issues and ensuring a smooth session for all attendees
5. Prepare post-session reports and consolidate feedback

SECRETARIAT SUPPORT TO SHC COMMITTEES

1. Provide secretariat support to SHC committees, including but not limited to the Healthcare Professional (HCP) Committee, National Palliative Care Quality Improvement (NatPalQI) Committee and Clinical Services Steering Committee (CSSC)
2. Coordinate and schedule committee meetings, including logistical arrangements (venue, virtual platform setup, audio-visual requirements)
3. Support the preparation of meeting agendas and presentations as required
4. Attend committee meetings and accurately minute meeting proceedings in a timely manner
5. Engage and maintain good relations with internal and external stakeholders

PROJECT MANAGEMENT

1. Support the planning and implementation of new and/or ongoing projects within the Transformation & Development department, ensuring alignment with organisational goals and timelines
2. Coordinate across teams and stakeholders to facilitate communication and ensure follow-through on deliverables
3. Provide support for conferences organised or co-organised by SHC, including but not limited to logistical coordination, programme planning, stakeholder liaison, and on-site management

GENERAL

1. Perform any other duties that may be assigned by the supervisor and/or Executive Director from time to time

Requirements

1. A Degree Holder
2. Clear purpose in wanting to serve the hospice and palliative care community
3. Strong relational, communication, organisational and writing skills.
4. Resourceful and able to work with internal and external stakeholders to bring about a sense of community towards achieving common goals.
5. Familiar with Microsoft Office suit

JOB SUMMARY

The Executive for Volunteer Management & Development is responsible for end-to-end volunteer engagement, development and management activities. This includes coordinating volunteer recruitment, training, and retention; managing the volunteer lifecycle from screening to exit; working closely with colleagues to match programmes / organisation’s needs and volunteers’ interest and availability; maintaining databases of volunteers and volunteering activities; building relationships with volunteers and the organisations they are from; and evaluating volunteers’ experience.

Strong passion in volunteer development and mobilisation, strong communication and relationship building skills, ability to problem-solve, self-initiated and being a strong team player are critical to success in the role.

JOB RESPONSIBILITIES

Recruitment & Engagement

• Develop and implement plans to attract volunteers with the right skills and interests for various roles and programmes.

• Foster a positive and supportive environment to maintain volunteer motivation and commitment.

• Work with the Programme Head to engage the YMCA Alumni.

Training & Support

• Implement orientation and training sessions to prepare volunteers for their roles.

• Support the review and planning of volunteer training programmes, including but not limited to the YMCA–NUS Volunteer Service Management Programme.

• Match volunteers align with their skills and interests, with programmes and/or organisation's needs. 

• Offer guidance and support to volunteers to ensure their success and satisfaction.

Volunteer-Focused Initiatives & Relationship Management

• Coordinate and lead volunteer training, engagement and appreciation initiatives including the annual YMCA – Lim Kim San Volunteers Awards Ceremony.

• Work closely with Programmes and the Fundraising team to foster relationships with corporate partners, public agencies and other non-profit organisations to cultivate volunteering opportunities and experiences.

Data Management & Evaluation

• Together with the Programme team to maintain accurate records of volunteer data, participation, training, and hours.

• Ensure adherence to Personal Data Protection Act (PDPA) in data management.

• Evaluate and report on success of volunteer recruitment and initiatives.

• Use data to inform volunteer management and development strategies and identify areas for improvement.

• Experience in developing a Volunteer Management System is a plus.

Policies, Procedures & Risk Management

• Supporting update policies and procedures to guide volunteers, volunteer management and volunteer development effectively.

• Conduct risk assessments and implement measures to ensure volunteer and participants / clients’ safety, and programme effectiveness. 
  

JOB REQUIREMENTS

• Degree or Diploma with 2 to 5 years’ experience in volunteer management or direct volunteering.

• Passionate about volunteer development and mobilisation and creating social impact.

• Strong communication and relationship building skills.

• Calm when faced with challenges and able to problem-solve.

• Self-initiated and strong team player.

• Excellent in planning and organising, able to handle multiple priorities, with keen attention to details.

Key Roles & Responsibilities:

Business Development & Sales:

●      Identify, prospect, and develop new cleanrooms, operating theatres, laboratories, controlled environments, data centres and ACMV project opportunities within Singapore and targeted Southeast Asian markets.

●      Build and maintain strong, long-lasting relationships with key decision-makers, including M&E consultants, architects, developers, main contractors, and facility managers, data centre operators and end-users.

●      Actively track and participate in public and private tenders, ensuring timely and competitive and compliant  bid submissions.

●      Develop and execute strategic sales plans to achieve sales targets and expand the company’s market share in the SEA region.

Technical Consultation & Proposal Generation:

●      Analyze clients' technical requirements / user requirement specifications, tender documents, and cleanroom specifications(e.g., ISO classification, temperature/humidity controls, HEPA filtration, and pressurization needs).

●      Support preliminary site assessments and coordinate with internal engineering teams on technical solutions.

●      Coordinate with the internal design and estimation teams to prepare quotations and technical proposals.

●      Deliver compelling technical presentations to clients, clearly articulating our value proposition and engineering capabilities.

Commercial Negotiation & Account Management:

●      Support commercial discussions and negotiations with clients under management guidance.

●      Coordinate a seamless handover of awarded contracts to the Project Management and Engineering teams, ensuring clear alignment of client requirements/expectations.

●      Serve as the key account manager for existing clients, handling technical inquiries and fostering repeat business.

●      Monitor market trends, competitor activities, and regulatory changes within the regional cleanroom and HVAC sectors to keep the company competitive.

Requirements & Qualifications:

●      Education: Bachelor’s Degree or Diploma in Mechanical Engineering, HVAC Engineering, Building Services, or a related technical discipline.

●      Experience: Minimum of 3–5 years of proven technical sales, project sales, or business development experience in the ACMV/HVAC industry. Prior experience in cleanroom, controlled environment, pharmaceutical, semiconductor, or healthcare-related ACMV projects will be astrong advantage.

●      Technical Knowledge: Strong understanding of ACMV / HVAC systems, cleanroom and controlled environment design principles,laboratory requirements, cleanroom standards (e.g., ISO 14644), psychrometrics, and advanced air distribution systems.

●      Network: Established network of contacts with local M&E consultants, main contractors, and facility operators in the pharmaceutical, semiconductor, healthcare, laboratory, or data centre sectors is a significant advantage.

●      Skills: Exceptional communication, negotiation, and presentation skills. Ability to read and interpret engineering drawings and blueprints.

●      Mobility: Willingness to travel across Southeast Asia as required to support regional business development. Willingness to travel to project sites.

If you’re looking for a role where you learn by doing, get coached on the job, and grow through actual exposure—not repetition—this may be for you.

Job Summary:
This role is responsible for overseeing operational activities related to business development pursuits. This role ensures seamless coordination between departments to support client acquisition, follow-up on business opportunities, and align operational resources effectively. The ideal candidate will bring a strategic mindset to operational challenges while driving growth initiatives that enhance the company’s competitive edge.

Job Description:

• Lead and manage operational support for business pursuits and client engagements.
• Collaborate with internal/external stakeholders to ensure smooth execution of growth initiatives.
• Coordinate cross-functional activities to prepare and submit business opportunities in a timely manner.
• Monitor and follow up on ongoing pursuits, maintaining communication with stakeholders to ensure progress.
• Analyze operational workflows and identify areas for efficiency improvements in pursuit and growth processes.
• Develop and implement strategies to streamline operations supporting business growth.
• Prepare reports and updates on operational performance related to growth activities for senior management.
• Support the development and implementation of company-wide growth plans with an operational focus.

Job Requirements:

• Bachelor’s degree in Business Administration, Operations Management, or a related field with at least 3 years of experience in operations, business development support, or related roles.
• Strong project management and organizational skills.
• Excellent communication and stakeholder management abilities.
• Analytical mindset with experience improving operational processes.
• Ability to work cross-functionally and manage multiple priorities in a fast-paced environment.

• Industry: Construction- Main Con (A1)
• Basic $6500 to $9000 +AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Northeast 
• Working hours: Monday to Friday (8:30am to 6pm)

Job Responsibilities:

Tender Strategy & Leadership

• Lead the end-to-end tender process for construction projects.
• Lead internal tender review meetings and management approvals.
• Advise management on pricing level, risk allocation, and competitiveness.
• Conduct tender kick-off meetings and assign responsibilities to team members

Costing & Commercial Control

• Review all quantity take-off and ensure accuracy of measurements.
• Review and validate of Bills of Quantities (BQ), Pricing schedules and Cost build-ups (direct cost, preliminaries, etc) and ensure build-ups cost/SOR reflects the market conditions, resource and productivity assumptions, risk contingencies where applicable and commercially competitive for management consideration and approval
• Review, analyse and evaluate all subcontractors and suppliers’ quotations in term of technical compliance to the tender specification and ensure scope alignment.
• Ensure consistency between drawings, client and consultants’ intent and specifications, and pricing.
• Lead value engineering and alternative proposal development.
• Establish and communicate quotation submission timelines aligned with the overall tender programme.
• Actively monitor quotation status and follow up with subcontractors and suppliers’ bosses to ensure timely submission.
• Establish, maintain, and regularly update the subcontractor and supplier master calling list for tender enquiries and ensuring the calling lists are accurate, current, and relevant to each project’s scope, trade packages, and technical requirements.

Risk & Contractual Review

• Review Conditions of Contract (PSSCOC, SIA, FIDIC, etc.).
• Identify and assesscommercial and contractual risks, including Liquidated damages, Payment terms,Variation mechanisms and Design liabilities
• Draft and preparetender, commercial qualifications and clarifications where necessary.
• Ensure the Schedule of Rates (SOR) is fully reviewed, approved, and in proper order for submission to consultants.
• Advise management on risk mitigation and pricing contingencies

Team Coordination

• Coordinate internal teams: Quantity Surveyors, Design / Technical / Planning teams, Procurement, M&E teams
• Liaise and manage tender queries, addendum, and clarification responses with consultants and subcontractors and ensure all discrepancies are clarified and ensure all in corporated in the tender pricing

Tender Submission & Presentation

• Ensure tender submissions are fully compliant with tender requirements and submitted on time and in the correct format
• Oversee preparation of Method statements, Construction programmes and technical submissions
• Attend tender interviews, presentations, and post-tender clarifications.
• Participate in negotiation meetings where required.

Post-Tender Review & Handover upon award

• Conduct post-tender analysis (win/loss review).
• Lead handover of awarded tenders to project and contracts teams for all costing, tender and contract documentation, detailing and measurement, subcontractor/supplier quotations etc required for execution of the projects
• Ensure smooth transition from pre-contract to post-contract stage

Post-Award Contract Review

• Review all contract documents issued by consultants upon award, including: Letter of Award (LOA),Contract Agreement, Bills of Quantities / Schedule of Rates, Appendices, drawings, and specifications, qualifications, terms, and conditions fully align with the company’s tender offer, and ensure documents are in order prior to management signoff.
• Identify discrepancies, omissions, or adverse changes and liaise with consultants to resolve them prior to execution.
• Ensure final signed documents are properly distributed and handed over to project and contract administration teams.

Requirements:

• Degree or Diploma in Quantity Surveying, Building, Law, or related discipline
• Minimum 8 years of relevant experience in main contractor tendering and contract management
• Strong experience in building construction projects
• Proven track record in tender contract review and risk management

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

⦁ Collaborate with other engineers, architects, and consultants to ensure integration of systems with the building’s infrastructure.

⦁ Provide technical solutions based on client specifications and project requirements.

⦁ Oversee the installation and commissioning of IBMS and Fire Alarm Systems, ensuring compliance with industry standards, codes, and regulations.

⦁ Perform electrical testing, troubleshooting, and system calibration to ensure systems are operating efficiently.

⦁ Provide ongoing support for the maintenance and servicing of IBMS and Fire Alarm Systems.

⦁ Conduct regular inspections, troubleshooting, and repairs to ensure systems function optimally.

⦁ Respond promptly to system failures or service requests and ensure resolution in a timely manner.

⦁ Coordinate with project managers to ensure electrical components of the IBMS and Fire Alarm projects are completed on time and within budget.

⦁ Ensure all designs and installations comply with national and international electrical codes, fire safety standards, and building regulations.

⦁ Prepare documentation for compliance and certification purposes.

⦁ Collaborate with mechanical, civil, and other engineering teams to ensure seamless integration of electronic systems with building infrastructure.

⦁ Develop circuit diagrams, wiring schematics, and layouts for IBMS and fire alarm systems.

⦁ Oversee the installation and commissioning of electrical and electronic components of IBMS and Fire Alarm Systems.

⦁ Perform electrical and electronic system testing, calibration, and fine-tuning to ensure optimal performance and compliance with safety standards.

⦁ Troubleshoot and resolve issues during the installation phase to ensure smooth system startup.

⦁ Provide ongoing maintenance, troubleshooting, and technical support for installed IBMS and Fire Alarm Systems.

⦁ Conduct routine inspections, preventive maintenance, and fault diagnostics for electrical/electronic systems.

⦁ Ensure minimal downtime and effective resolutions for system failures or malfunctions.

⦁ Assist with project planning, including estimating electrical and electronic system requirements and preparing cost estimates.

⦁ Work closely with project managers to ensure all electrical components of the IBMS and Fire Alarm systems are delivered on time and within budget.

⦁ Participate in the preparation of project documentation and reports.

⦁ Ensure all electrical and electronic designs and installations comply with local and international electrical codes, fire safety regulations, and industry standards.

⦁ Work with certification agencies to ensure systems are certified for use in commercial and residential buildings.

⦁ Stay updated with emerging technologies in electrical, electronic, and fire alarm systems, and recommend innovative solutions to improve system functionality and efficiency.

⦁ Provide technical support to clients, including system training and guidance on maintenance practices.

⦁ Ensure the end-user has a complete understanding of the system’s operation and maintenance needs.

We are looking for a skilled Microsoft 365 & Backup Engineer. In this role, you will be responsible for managing, supporting, and optimizing Microsoft 365 services, identity and access management, security compliance, and enterprise backup operations.

You will play a key role in ensuring service availability, data protection, and operational excellence through proactive monitoring, incident management, and continuous improvement.

Key Responsibilities

1. Microsoft 365 Administration

• Administer and manage Microsoft 365 services including:

  • Exchange Online

  • SharePoint Online

  • Microsoft Teams

  • OneDrive

  • Microsoft Copilot

• Monitor service health, performance, and availability

• Manage configurations, policies, and service settings

• Support service enhancements, updates, and upgrades

2. Identity & Access Management

• Administer Microsoft Entra ID (Azure AD)

• Manage user lifecycle (onboarding, offboarding, role changes)

• Handle access provisioning and de-provisioning

• Implement and manage:

  • Conditional Access policies

  • Multi-Factor Authentication (MFA)

  • Identity governance controls

  • Privileged Access Management (PAM)

• Conduct periodic access reviews

3. Security & Compliance

• Implement and maintain Microsoft 365 security controls

• Manage and enforce security policies

• Monitor and improve the organization's security posture

• Investigate and respond to security alerts and incidents

• Support compliance and audit requirements

• Review audit logs and activity reports regularly

4. Backup Administration

• Manage enterprise backup and recovery solutions

• Monitor and validate backup jobs and completion status

• Perform regular backup health checks

• Conduct restoration and disaster recovery testing

• Ensure recoverability of critical business data

• Support disaster recovery planning and execution

5. Incident & Problem Management

• Investigate and troubleshoot incidents and technical issues

• Perform root cause analysis (RCA) and recommend preventive measures

• Coordinate with Microsoft Support and third-party vendors

• Ensure timely resolution of incidents

6. Documentation & Process Management

• Maintain system and operational documentation

• Develop and update SOPs and procedures

• Maintain architecture and configuration records

• Contribute to process improvements and automation

• Maintain and enhance knowledge base repositories

7. Reporting & Governance

• Prepare and deliver:

  • Monthly operational reports

  • Incident and problem reports

  • Service availability reports

  • Security findings reports

  • Backup status reports

  • Risk and issue logs

• Ensure adherence to governance and compliance standards

Required Skills & Competencies

• Strong hands-on experience in Microsoft 365 ecosystem

• Expertise in Microsoft Entra ID (Azure AD)

• Knowledge of security & compliance frameworks

• Experience in enterprise backup and disaster recovery tools

• Strong troubleshooting and analytical skills

• Familiarity with ITIL processes (Incident & Problem Management)

• Excellent documentation and communication skills

Good to Have

• Microsoft certifications (e.g., MS-100, MS-101, SC-300, AZ-104, MS-102)

• Experience with security tools like Microsoft Defender suite

• Exposure to automation using PowerShell or scripting

• Experience in large enterprise or managed services environments

We are seeking a skilled and proactive IT & Network Engineer to support, maintain, and optimize our organization’s IT infrastructure and network systems. The ideal candidate will be responsible for ensuring system reliability, security, and performance across all IT environments, while providing technical support to end users and participating in infrastructure projects.

Job Description & Requirements:

• Networking skills (basic understanding, configuration, and settings of routers, switches, Wi-Fi access points, VLANs, routing, and troubleshooting)
• L2/L3 Windows administration (basic understanding, configuration, and settings of the full Wintel stack: AD, DNS, DHCP, GPO, and basic scripting)
• Linux (comfortable with CLI administration, LVM, Apache, and Tomcat)
• Solaris (comfortable with CLI administration, SVM, and Tomcat)
• Firewall appliance experience (basic understanding, configuration, and settings)
• Vendor management and case reporting
• Front-end user support
• Customer office site support (network infrastructure, Windows administration, and end-user support)

Education & Experience:

• Minimum ITE Diploma
• 2-4 years experience in IT infrastructure and network management

Key Competencies:

• Strong problem-solving and troubleshooting skills
• Ability to work independently and in a team environment
• Proactive mindset with a focus on continuous improvement

Role Summary

The AWS Observability Engineer will implement, and standardize monitoring, alerting, logging, and dashboarding solutions across AWS environments. The role will be responsible for building reusable observability frameworks leveraging AWS-native services and Infrastructure-as-Code (IaC) practices.

The ideal candidate should have strong expertise in AWS CloudWatch, AWS Managed Grafana, Terraform, monitoring best practices, and operational visibility across cloud infrastructure and applications.

Key Responsibilities

Monitoring & Observability

• Implement end-to-end monitoring solutions across AWS environments.
• Configure and manage Amazon CloudWatch Metrics, Logs, Dashboards, and Alarms.
• Implement monitoring standards, naming conventions, and reusable monitoring templates.
• Configure log collection, retention policies, and centralized visibility.
• Establish alerting standards and operational monitoring practices.

Grafana Dashboard Development

• Develop reusable AWS Managed Grafana dashboards.
• Build dashboards for:
• EC2
• ECS/Fargate
• EKS
• RDS
• Lambda
• API Gateway
• Security Monitoring
• Create executive, operational, infrastructure, and application dashboards.
• Implement dashboard templating and multi-environment support.

Infrastructure as Code

• Develop reusable Terraform modules for:
• CloudWatch Alarms
• SNS Topics
• Grafana Dashboards
• Monitoring Configuration
• Ensure monitoring deployments are repeatable and scalable.
• Maintain version-controlled infrastructure code repositories.

Security Monitoring

• Integrate AWS Security Hub and GuardDuty into monitoring solutions.
• Build security visibility dashboards.
• Configure security alerting and notification workflows.
• Support operational visibility of cloud security findings.

Alerting & Incident Visibility

• Configure alert thresholds and alarm strategies.
• Implement SNS-based notifications using email and SMS.
• Define alert severity classifications.
• Reduce alert noise through effective threshold management.

Documentation & Knowledge Transfer

• Prepare implementation documentation.
• Create operational runbooks and support procedures.
• Conduct knowledge transfer sessions for operations teams.
• Maintain implementation and configuration documentation.

Technical Skills Required

AWS Services

Strong hands-on experience with:

• Amazon EC2
• ECS / AWS Fargate
• Amazon EKS
• AWS Lambda
• Amazon RDS
• DynamoDB
• API Gateway
• Elastic Load Balancer (ALB/NLB)
• IAM

Monitoring & Observability

• Amazon CloudWatch
• Metrics
• Logs
• Alarms
• Log Insights
• AWS Managed Grafana
• AWS SNS
• AWS X-Ray (preferred)
• Monitoring and observability best practices

Infrastructure as Code

• Terraform (mandatory)
• CloudFormation (preferred)
• Git
• CI/CD integration

Security

Working knowledge of:

• AWS Security Hub
• AWS GuardDuty
• AWS Well-Architected Framework
• AWS Security Best Practices

Good to have Qualifications

• AWS Certified Solutions Architect Associate/Professional
• Terraform Associate Certification
• Experience implementing enterprise monitoring platforms
• Experience supporting multi-account AWS environments