The Rooms Controller cum Guest Relations Executive is responsible for managing room inventory, monitoring reservations, and optimizing room allocation while delivering exceptional guest service. This role bridges operations and guest relations to ensure both efficient hotel performance and memorable guest experiences.

Key Responsibilities:

1. Rooms Control / Inventory Management

• Monitor room availability, reservations, and room status on a daily basis.
• Ensure optimal room allocation to maximize occupancy and revenue.
• Coordinate with housekeeping, front office, and reservations to maintain accurate room inventory.
• Prepare daily, weekly, and monthly rooms reports, including forecast and occupancy analysis.

2. Guest Relations

• Welcome and assist VIP and walk-in guests.
• Respond to guest inquiries, requests, and complaints promptly and professionally.
• Coordinate special arrangements for guests (e.g., birthdays, anniversaries, VIP services).
• Maintain positive guest feedback and strive to exceed guest expectations.

3. Coordination & Communication

• Liaise with housekeeping, reservations, and concierge to ensure smooth operations.
• Communicate any room status changes, maintenance issues, or guest requests to relevant departments.
• Assist in training and guiding junior front office and guest relations staff.

4. Reporting & Analysis

• Maintain accurate daily room inventory and revenue reports.
• Provide insights on occupancy trends and suggest strategies to optimize room usage.
• Assist management in improving operational efficiency and guest satisfaction metrics.

Qualifications & Skills:

• Diploma or degree in Hospitality / Hotel Management or related field.
• Minimum 2–3 years experience in Front Office, Reservations, or Guest Relations.
• Excellent communication and interpersonal skills.
• Proficiency in PMS software (Opera) and MS Office.
• Ability to multi-task, prioritize, and work under pressure.
• Detail-oriented, organized, and guest-focused.

• Birthday Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Free Duty Meals

Greet and serve customers in a friendly and professional manner

Take and process customer orders accurately

Serve food and beverages promptly

Handle cashiering and payment transactions

Maintain cleanliness of dining area and service stations

Assist in table setup and clearing

Address customer inquiries and provide good customer service

Follow company procedures and hygiene standards

Perks & Benefits

• Employee equity

以友善專業的態度迎接和服務顧客。

準確接收和處理客戶訂單。

及時提供食物和飲料

處理收銀和支付交易

保持用餐區和服務站的清潔。

協助餐桌佈置清理

處理客戶諮詢並提供優質的客戶服務

遵守公司規章制度和衛生標準

福利待遇

• 員工權益

• Develop and optimize burn-in test procedures for semiconductor devices, components, or systems.
• Support on Designing burn-in boards, fixtures, and test hardware.
• Analyze burn-in data to identify failure trends and root causes.
• Define burn-in conditions (temperature, voltage, duration, stress levels) according to product requirements.
• Troubleshoot hardware and process issues in burn-in operations.
• Support qualification and reliability testing (HTOL, HAST, temperature cycling, etc.).
• Ensure compliance with industry standards (JEDEC, MIL-STD, IPC).
• Automate data collection and reporting for yield and reliability analysis.
• Develop, program, and optimize AOI inspection programs for PCB assemblies.
• Set up and maintain AOI equipment (2D/3D inspection systems).
• Analyze defect data and improve detection capability while reducing false rejects.
• Troubleshoot AOI hardware, software, and vision-related issues.
• Support new product introduction (NPI) by creating AOI programs and validation plans.
• Monitor AOI performance metrics (FPY, false call rate, escape rate).
• Drive continuous improvement to reduce cost, cycle time, and failure rates.
• Responsible for pre-acceptance and release machines incl. support in setup, fine tuning, sustaining and maintenance.
• Mechanical, electrical alignment of the equipment according to supplier specification
• First contact person regarding appointments with equipment suppliers and regarding questions of the equipment suppliers. Monitoring of due dates. Technical discussions with supplier, engineering.
• Develop measures to reduce failures, to improve quality and output and to reduce costs together with the engineering
• Support improvement activities: Actively cooperate in improvement projects, bring in suggestions to improve production KPIs, like CT/ Output, Yield/OEE, Budget/Cost, reduce failures (MTBF, MTTR, down times) and improve quality
• Support and train Operators/Technician (as per Work Instruction) and execution of maintenance activities.
• 8D responsibility and hold lots dispose
• Align all changes with lead plant engineering
• Support FMEA and Control Plan
• Ensure spare part availability
• Execute any other related duties assigned by immediate supervisor from time to time. 

Job Responsibilities:

• Responsible for handling food and beverage orders and serving guests.
• Provide friendly, excellent service to all guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.
• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu.
• Handling all restaurant telephone and email reservation enquiries.
• All other administrative duties in the restaurant.

Job Title Kitchen & Service Assistant (Roasted Chicken and Noodle Stall)

Job Summary

Join a friendly noodle stall team to prepare and serve authentic roasted chicken and noodles, ensuring quality food and excellent customer service in a fast-paced environment.

Responsibilities

• Roast and chop chicken and prepare broths and sauces following established recipes to ensure consistent taste
• Prepare ingredients accurately to support efficient cooking operations
• Cook noodles according to recipes to maintain quality and consistency
• Greet customers warmly and take orders accurately to deliver excellent service
• Process payments and manage order queues efficiently to maintain smooth customer flow
• Clean and sanitize the stall and kitchen tools regularly to uphold food safety standards
• Monitor ingredient stock levels and restock supplies promptly to avoid shortages
• Cover duties at other stalls in the western area as required
• Stand for long periods and work in a warm kitchen environment during 12-hour rotating shifts including weekends and public holidays

Required competencies and certifications

• Possess a valid Singapore Food Agency (SFA) Food Safety Course Level 1 Certificate

Preferred competencies and qualifications

• Prior experience working in a coffee shop, hawker stall, or food court setting
• Ability to start work immediately

Other Information

• Competitive salary range of $2,100 - $3,000/month depending on experience
• Friendly and supportive team environment
• 14 days medical leave and 7 days annual leave as per MOM regulations
• Public holiday compensation with off in-lieu provided
• Staff meals provided daily

• How to Apply: Please contact Yong Sheng, handphone: 9298 0407 via WhatsApp call/message to learn more and arrange an interview.

Japanese Cusine
Sushi kappo style and drinks and bar
Kitchen experience
Assistant Chef
Introduce menu and take order
Service food and drink

Responsibilities includes:

• Responsible for daily operation and will assist Manager with daily operation.
• Serve food and beverages in a cheerful and professional manner.
• Demonstrate clear communication with customers.
• Perform other duties assigned by the Manager.

Job Requirements:

• Able to work in a fast-paced and exciting environment.
• A responsible team player with a positive attitude.
• Able to work shifts, including weekends and Public Holidays.
• Good knowledge, technique and passion for food and beverage.
• Relevant experience preferred.

For interested applicant, kindly email us at info@dozo.com.sg for interview.

• Attend to frontline matters and be responsible when dealings with the public
• Attend to customers either by phone, face to face or electronic means
• Handle and resolve customer complaints professionally
• Keep records of customer interactions and transactions
• Update and maintain proper database and information system accurately
• Ascertain all relevant information received are accurate for proper registration
• Perform thorough customer verification and validation
• Responsible in collecting, verifying and managing information / data on the exhumation site area to ensure accuracy
• Perform field work operations at the cemetery
• Manage counterparts involved in the project implementation in accordance with the existing regulations
• Responsible to serve clients with utmost professionalism and efficiency
• Work in close coordination with contractors and diggers to ensure quality of work
• Communicate effectively with next-of-kin and families from diverse background
• Monitor and report on the rapidly changing conditions and environment at the exhumation site and ensure safety regulations are in place
• Demonstrate high level of maturity when faced with various challenges, obstacles and manage them with patience and diligence

Job Requirements

• Candidate must possess at least ‘O’ Levels/NITEC/Diploma in any field, preferably with hospitality or WSQ training for PGEMS. Past experience in field work and operational settings will be an added advantage. Entry level candidates are welcome to apply.
• Excellent interpersonal skills with the ability to remain calm and composed when dealing with difficult clients
• Possess the initiative to complete tasks and is meticulous, with an eye for details
• Class 3 driving license preferred
• Microsoft Office skills especially in Microsoft Word, Excel & PowerPoint

OFFICER, DEFECTS MANAGEMENT & CUSTOMER SERVICE