Total 62 Finance / Banking / Insurance job vacancies in Surabaya, East Java

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Internal Audit (IA) provides independent assessments of Citi’s control environment, risk management and governance for key stakeholders including Citi’s board of directors, senior management and regulators. We are a global function with over 2,500 professionals providing assurance across all of Citi's businesses

We’re currently looking for a high caliber professional to join our team as SVP, Senior Audit Manager - IA International Finance, Hybrid (Internal Job Title: Senior Audit Manager - C14) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

The Senior Audit Manager is a senior level management position responsible for managing a complex and critical unit within Internal Audit, in coordination with the Audit team. The overall objective of this role is to develop and execute a robust Audit Plan, and direct complex audit activities for a component of the business at a regional or country level.

In this role, you’re expected to:

• Manage a team of Internal Audit professionals, recruit staff, lead professional development, build effective teams and manage a budget
• Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports
• Lead reviews for all types of reviews, including the most complex, and review and approve Business Monitoring Quarterly Summaries
• Participate in major business initiatives and pro-actively advise and assist the business on change initiatives
• Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function
• Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought
• Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues
• Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10+ years of experience in a related role
• Proven experience in Internal Audit preferably within Finance, Financial & Regulatory Reporting, Liquidity Reporting, Treasury, Capital, Tax
• Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred
• Demonstrated successful experience in business, functional and people management
• Proven ability to execute concurrently on a portfolio of high quality deliverables according to strict timetables
• Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment
• Effective negotiation skills

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today https://jobs.citi.com/dei

IT Sourcing Manager- Procurement

PROCUREMENT MANAGER

Someone whohas specifically worked inBanking

- Experience negotiating with large vendors
- Project value more than $10M
- Has more than 10 years’ experience in IT Sourcing (HW, SW, Resourcing, DataCentre)
- Expertise in leading and building end to end Procurement process from theground up
- Immediate joiner

The primary objective of this role is responsible fordeveloping and executing sourcing strategies and strategically managingsourcing activities for IT transformation projects and standard productselection.

Key Responsibilities

IT Procurement Process Setup:

Design and implement end-to-end IT procurement processes.

Align procurement workflows with internal controls andgovernance needs.

Continuously improve procedures to increase efficiency andcompliance.

IT Transformation Project Sourcing:

Lead sourcing for major IT transformation and strategicinitiatives.

Engage early with stakeholders to shape sourcing strategies.

Ensure timely and cost-effective vendor selection alignedwith project goals.

Standard IT Product Selection:

Collaborate with IT teams and define standardised ITproducts and services catalogue.

Streamline sourcing to preferred vendors for core ITsolutions.

Promote consistency and reduce total cost of ownership.

Lead Cost Saving Initiatives via Spend Analysis:

Lead analysis of spend data to identify savings andconsolidation opportunities.

Drive cost optimisation through vendor rationalisation andnegotiations.

Track and report realised savings across IT categories.

Oversee IT Sourcing Execution:

Oversee RFI, RFQ, RFP, and vendor evaluation processes.

Lead sourcing of software, infrastructure, and IT services.

Ensure vendor due diligence meets compliance and riskstandards.

Contracts & Commercial Negotiation:

Lead negotiations on commercials, licensing, SLAs, andrenewals.

Coordinate with Legal and Risk teams for contract reviews.

Manage contract lifecycle from drafting to termination.

Procurement Governance & Compliance:

Establish governance routines and internal approvalprotocols.

Ensure alignment with audit, risk, and regulatoryexpectations.

Maintain accurate documentation for review and reporting.

Vendor Performance Management:

Monitor vendor performance against KPIs and SLAs.

Facilitate periodic reviews and manage performance issues.

Support delivery teams in driving accountability and serviceimprovement.

Experience:

•        Minimum 8 ~12 years of experience in IT procurement, with a strong track record in thebanking or financial services sector.

•        Deepunderstanding of the banking technology vendor ecosystem, including commercialstructures, licensing models, renewal cycles, and key supplier capabilities.

•        Extensiveexperience sourcing across multiple IT categories, including software(on-premises and SaaS), infrastructure (cloud and on-prem), and IT services.

•        Familiar withAsia-Pacific procurement-related regulations and compliance considerations.

•        Provenability to design and implement procurement strategies, processes, andgovernance frameworks from the ground up.

•        Experienceleading large-scale sourcing initiatives, handling CAPEX and OPEX, liasing withlarge vendors for transformation programmes, product standardisation, and costoptimisation.

•        Skilled inspend analysis, vendor negotiations, and implementing supplier performance andrisk management frameworks.

Qualifications & Certifications:

•        Bachelor’sdegree in a relevant field, such as business administration, informationtechnology, law, procurement etc.

•        Professionalprocurement certifications or equivalent are preferred (e.g. CIPS)

•         Familiaritywith industry standard procurement tools is an advantage

Job Title

Technology Program Manager- Banking

Years of experience: 15 years

- Immediate joiner

- Transformation, migration, cloud, core banking experience

- Platform migration (Finacle and Finastra)

- Reconciliation project with new projects

- Able to work independently and be able to work with product team

- Must have: Integration and Infra knowledge

- Must have: Core banking (Payments)

- Good to have: Azure cloud certifications

Role description

The Programme Manager role is responsible for overseeing and managing the controlled implementation of a number of connected projects related to Business & Functional Applications. This role provides leadership and guidance to the delivery team to ensure the successful project delivery across the region. The Programme Manager is a champion for the adoption of industry standard procedures, tools and techniques which ensure that the projects within his or her scope are well set up and structured to establish probability of full scope delivery, on time and within the defined cost and quality parameters agreed with project stakeholders.

Key Responsibilities

•       Project Leadership

•       Develop and execute assigned projects with clear purpose and success criteria in alignment with organisation goals and priorities:

•       Identify the project stakeholders and their roles and communication requirements throughout the project lifecycle

•       Lead the delivery team (comprising direct and indirect reports) across the various components of the programme

•       Analyse and define project schedules to understand and explain the critical path, and optimise delivery timeframes;

•       Establish and align project budgets ensuring all dependencies are accounted for and cost categories are correctly assigned;

•       Establish resource plans matching required expertise and capacity to internal and vendor resources;

•       Establish and manage project risk and escalation processes to ensure early detection and mitigation planning for risks relating to schedule, cost and scope;

•       In collaboration with business and technical analysts:

•       Initiate and facilitate requirement gathering, business use cases and project objectives;

•       Lead and facilitate the development of a comprehensive Work Break Down structure outlining project deliverables and work packages;

•       Support the delivery team(s) in the resolution of project constraints, dependencies, issues and blocker(s);

•       Manage the oversight of vendor partners supporting the projects ensuring contract compliance and delivery methods aligned to client practices;

•       Track, and provide timely reports on project expenditure;

•       Monitor project progress and communicate project status, potential constraints and key achievements and challenges to internal and external stakeholders according to client Bank’s project governance procedures.

•       Training and Skill Development

•       Support the overall development and adoption of project management capabilities and practices across the region;

•       Stakeholder Management

•       Collaborate with senior management and key stakeholders, including, but not necessarily limited to regional functional leads, project sponsors and implementation teams in countries to understand business objectives and priorities, and ensure the smooth implementation related projects across the APAC region. 

•       Build and maintain relationship with senior management, key stakeholders, and project sponsors. With a focus on ensuring they are kept fully updated on project progress and challenges 

•       Project Performance Monitoring, and Risk and Issue Management

•       Establish the framework to monitor and measure project performance, including scope, schedule, budget, and quality, and track projects progress and outcomes.

•       Collect and analyse project data, such as key performance indicators and metrics.

•       Identify and assess project issues and risks proactively and provide guidance on risk mitigation strategies and help project sponsors and stakeholders develop contingency plans.

•       Provide project status updates and report to senior management and key stakeholders.

•       Continuous Improvement

•       Identify opportunities for process improvement and efficiencies within the across in scope projects.

•       Conduct lessons learned sessions and incorporate best practices into future project management efforts.

•       Stay updated with domain trends and best practices. 

Experience

•       Proven experience in programme management in a leadership role, preferably in a financial service industry.

•       Strong knowledge of project management methodologies, tools, and techniques. Ideally the candidate will hold a current Project Management Institute certification or equivalent or be in the process of obtaining this certification.

•       Excellent leadership and team management skills, and communication and stakeholder management skills.

•       Ability to drive consensus among stakeholders with competing interests, while balancing budget, timelines and risks.

•       Experience working with geographically distributed team and a complex vendor landscape.

•       Strong analytical and problem-solving abilities.

Qualifications & Certifications

•       Bachelor’s degree in a relevant field, such as business administration, project management, etc.

•       Ideally the candidate will hold a current Project Management Institute certification or equivalent or be in the process of obtaining this certification e.g. PMP, PgMp or equivalent

Lead banking projects with strong ownership across planning, execution, governance, and stakeholder management.

Drive technical business proposals, including solution scoping, effort estimation, costing, and client-facing documentation.

Work closely with business, technology, architecture, and delivery teams to shape proposals aligned to banking requirements.

Manage project timelines, risks, budgets, dependencies, and reporting across multiple workstreams.

Translate business needs into structured project plans and commercially viable technical proposals.

Support bid responses, presentations, and internal approvals while ensuring compliance with banking and governance standards.

Prior experience in banking domain projects and technical proposal management is strongly preferred.

Support PMO activities for banking projects with focus on Technical AFA, financial forecasting, and procurement invoicing.

Manage project budgets, cost tracking, forecast updates, and financial reporting across multiple workstreams.

Validate procurement invoices, monitor spend against approved budgets, and ensure billing accuracy.

Work with finance, procurement, technology, and project stakeholders to maintain strong financial governance.

Analyze large datasets to identify cost trends, variances, risks, and reporting gaps.

Prepare PMO dashboards, management reports, and audit-ready documentation for leadership review.

Prior experience in banking or financial services environments is strongly preferred.

About the Role
We are seeking a detail-oriented and experienced Assistant Finance Manager to oversee the full spectrum of financial and accounting operations. You will play a key role in ensuring financial accuracy, regulatory compliance, and operational efficiency. This position requires a hands-on leader who can manage daily accounting activities, lead the annual audit process, and support strategic initiatives. The ideal candidate will be forward-thinking and eager to explore new technologies, such as AI and Copilot, to enhance financial processes.

Key Responsibilities

• Financial Reporting & Closing: Oversee the monthly, quarterly, and year-end closing processes. Review all journals, reconciliations (Bank, AP, AR, GL, Intercompany), and balance sheet schedules to ensure completeness, accuracy, and timeliness.

• Operational Accounting: Manage daily accounting operations and troubleshoot issues. Review payment processes (PO/DO/INV), oversee stock take procedures and variance analysis, and ensure accurate cross-billing and intercompany transactions.

• Compliance & Audit: Liaise with external auditors to oversee the Annual External Audit and prepare financial statements. Ensure all audit issues are resolved. Coordinate with tax agents on Corporate Income Tax (ECI) and tax computations, and submit quarterly GST reports to IRAS.

• Cash Flow & Treasury: Prepare and review daily cash forecasts to ensure adequate liquidity for operational needs. Support the Finance Director with banking matters and intercompany funding arrangements (including GIRO collections and payments).

• Systems & Reconciliation: Oversee the reconciliation between operational systems and the accounting system. Ensure period-end closing in all systems and prepare necessary journal entries.

• Accounts Receivable: Monitor and update the collectability status and GIRO collection reports.

• Reporting & Analysis: Review Profit & Loss statements and flux analysis with department heads. Prepare financial reports and ad-hoc requests for management.

• Internal Controls: Review and test internal controls to safeguard company assets and ensure process integrity.
  

Qualifications & Requirements

• Bachelor's degree in Finance, Accounting, or a related field. A professional qualification (e.g., CPA, ACCA) is highly preferred.

• Proven experience in a Finance Manager role or similar senior finance position.

• Strong knowledge of financial reporting standards, tax regulations (GST, Corporate Tax), and audit processes.

• Proficiency in accounting software.

• Advanced Microsoft Excel skills.

• A proactive approach to process improvement and a willingness to explore and implement new technologies, including AI tools.

• Excellent analytical, problem-solving, and communication skills.

• Strong leadership qualities with the ability to manage deadlines and work collaboratively with various departments.

At Citi, we are a global financial services leader, empowering individuals, institutions, governments, and corporations with a broad range of financial products and services. Our Markets business is at the forefront of global finance, and our Markets Quantitative Analytics team drives innovation through sophisticated modeling and analytical solutions. This role is integral to our commitment to delivering cutting-edge financial strategies and solutions across the APAC region.

As a Vice President, Quant Analyst within our Markets Quantitative Analytics team in Singapore, you will play a pivotal role in supporting the APAC Local Markets rates trading desk. This is an exciting opportunity to leverage your quantitative expertise to directly impact trading strategies and market performance. You will be responsible for developing advanced pricing models and analytical tools, providing critical insights, and contributing to the evolution of our algorithmic trading capabilities, all while operating in a dynamic and fast-paced environment.

Primary Responsibilities of the role

• Develop and implement sophisticated pricing models and analytical tools specifically for APAC Local Markets linear rates products.

• Provide comprehensive quantitative analysis and insights to support the APAC Local Markets rates trading desk in Singapore.

• Design, develop, and maintain algorithmic trading strategies and their underlying infrastructure.

• Collaborate closely with traders, sales, technology teams, and other quantitative analysts to deliver integrated and robust solutions.

• Conduct rigorous testing, validation, and documentation of all developed models and tools to ensure accuracy and compliance.

• Stay abreast of market trends, regulatory changes, and advancements in quantitative finance to continuously enhance our analytical capabilities.

What we need from you

• Advanced degree (Master's or Ph.D.) in a quantitative field such as Financial Engineering, Mathematics, Physics, Computer Science, or a related discipline.

• Extensive experience (typically 5+ years) in quantitative analysis, model development, or algorithmic trading within a front-office trading environment, with a strong focus on rates products.

• Exceptional programming skills in languages such as Python, C++, or Java, including experience with relevant quantitative libraries and frameworks.

• Deep understanding of financial markets, particularly APAC Local Markets rates, linear products, and their associated derivatives.

• Proven experience with the full lifecycle of algorithmic trading systems, from strategy conception to implementation and performance optimization.

• Strong analytical, problem-solving, and communication skills, with the ability to convey complex quantitative concepts clearly to non-specialists.

What Citi can offer you

Joining Citi in Singapore means becoming part of a diverse and inclusive global team that values innovation and excellence. We are committed to fostering a culture where every employee can thrive. You will receive competitive compensation and a comprehensive benefits package designed to support your overall well-being. We offer extensive professional development opportunities, including continuous learning programs, mentorship, and career advancement paths, enabling you to build a fulfilling and impactful career. Our supportive work environment encourages collaboration, creativity, and the pursuit of ambitious goals, making Citi an ideal place to grow your expertise and contribute to groundbreaking financial solutions.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Senior Development Lead - Investment (Vice President) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Job Description

The Senior Development Lead - Investment (Vice President) is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities.

Responsibilities:

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

• 6-10 years of relevant experience in Application Development or systems analysis role
• Extensive experience system analysis and in programming of software applications
• Experience in managing and implementing successful projects
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Are you a client-focused professional with a passion for exceptional service and a strong understanding of mortgage products?
Citibank is seeking a dedicated Wealth Mortgage Client Care Officer to join our team. This role is crucial for providing outstanding support to existing mortgage clients, handling inquiries via a dedicated hotline, resolving issues, and actively driving client retention to enhance client loyalty and overall banking relationships. If you excel at building relationships over the phone, problem-solving, ensuring clients feel valued, and achieving performance goals, we invite you to contribute your expertise to our client care and retention efforts.

Role Overview:

The Wealth Mortgage Client Care Officer serves as the primary contact for existing mortgage clients, managing inbound inquiries and proactive outreach for retention. This officer delivers accurate information, resolves service and account issues, and deepens client relationships through superior service and comprehensive mortgage knowledge. They collaborate closely with Client Advisors to integrate mortgage solutions into broader financial strategies, deepening the overall client banking relationship without engaging in non-mortgage financial advisory.

Key Responsibilities:

• Client Retention & Proactive Engagement:

• Actively engage in outbound calls to existing mortgage clients to understand evolving needs, mitigate attrition risks, and drive client retention.

• Achieve or exceed established client retention goals by effectively articulating value propositions and customizing solutions to individual client circumstances.

• Proactively identify and cultivate opportunities for wealth-related referrals and deepen the overall client banking relationship through collaboration with Client Advisors.

• Build and nurture strong, lasting relationships with existing mortgage clients through consistent, high-quality service and proactive communication, aiming to solidify their overall banking relationship with Citi.

• Client Service & Support:

• Serve as the primary point of contact for existing mortgage clients, handling inbound inquiries and service requests received through the Mortgage hotline.

• Provide accurate, comprehensive, and empathetic support regarding mortgage accounts, loan details, payment queries, escrow information, and general mortgage product features.

• Efficiently resolve client issues, complaints, and concerns, escalating complex matters to appropriate internal teams when necessary and ensuring timely follow-up until resolution.

• Educate clients on self-service options and digital tools available for managing their mortgage accounts.

• Product Knowledge & Advisory:

• Maintain a deep and up-to-date understanding of Citi's mortgage product offerings, policies, procedures, and regulatory requirements.

• Provide clear and concise explanations of mortgage terms, conditions, and processes to clients.

• Possess a foundational understanding of Citi's wealth management products and services to effectively facilitate warm handovers.

• Operational Excellence & Compliance:

• Accurately document all client interactions, engagement activities, and referrals within the system.

• Adhere strictly to all internal policies, procedures, and regulatory guidelines, including those related to data privacy and consumer protection.

• Appropriately assess risk when handling client interactions, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.

Qualifications:

• Bachelor’s degree/University degree or equivalent experience.

• Minimum of 2-3 years of experience in a client-facing role within financial services, with a proven track record in mortgage servicing, call center operations, client retention, or a similar environment with performance metrics.

• Solid understanding of mortgage products, servicing processes, and regulatory requirements.

• Demonstrated ability to identify opportunities and deepen the overall client banking relationship with Citi through expert mortgage solutions.

• Exceptional verbal communication and active listening skills, with the ability to convey complex information clearly and empathetically over the phone, while also demonstrating effective communication and relationship-building techniques.

• Proven problem-solving skills and the ability to de-escalate difficult client situations.

• Strong interpersonal and relationship-building skills, with a focus on fostering long-term client loyalty.

• Proficient computer skills and ability to navigate multiple systems simultaneously, including CRM tools.

• Demonstrated commitment to client satisfaction, ethical conduct, and achieving performance goals.

Job Description

Are you a highly skilled and experienced mortgage professional with a deep understanding of Singapore's property market, eager to contribute your specialized expertise within a comprehensive wealth management framework? Citibank Singapore is actively seeking a dynamic Wealth Mortgage Specialist to join our Wealth Mortgage team. This critical role requires a dedicated mortgage expert who can provide exceptional property financing solutions and work in close partnership with our certified Client Advisors to ensure property assets are strategically integrated into our affluent clients' total wealth picture, thereby significantly deepening their overall banking relationship with Citi. If you possess a proven track record in mortgage sales and thrive in a collaborative environment focused on holistic client success, we invite you to make a significant impact with us.

Role Overview:

The Wealth Mortgage Specialist will be responsible for originating and structuring mortgage solutions and delivering expert property financing advice to high-net-worth and affluent clients in Singapore. As a trusted authority in mortgages, you will guide clients through complex property financing decisions, always viewing these through the lens of their broader financial aspirations and how mortgage engagement can enhance their overall banking footprint with Citi. A defining aspect of this role is the close collaboration with our Client Advisors. You will work hand-in-hand with them to ensure that mortgage solutions are seamlessly integrated into the client's broader financial strategy, contributing your specialized knowledge to their overall wealth conversations without engaging in non-mortgage financial advisory. This role is instrumental in deepening the overall client banking relationship with Citi through expert mortgage solutions, acting as an indispensable partner in a client's holistic financial journey.  

Key Responsibilities:

• Mortgage Origination:

• Proactively engage with Citi's wealth clients and high-potential prospects to understand their intricate property financing needs, including residential purchases, investment properties, and refinancing solutions within the Singapore market.

• Provide expert, in-depth advice on a comprehensive suite of mortgage products, financing structures, interest rate strategies, and the regulatory environment of Singapore's property market.

• Structure and present tailored mortgage solutions that align precisely with clients' financial objectives and property investment strategies.

• Drive the end-to-end mortgage process, from initial consultation and application to approval and closing, ensuring an exceptional client experience.

• Stay at the forefront of market trends, property valuations, and competitive offerings within Singapore's mortgage industry.

• Collaborative Wealth Integration & Relationship Deepening:

• Work closely and collaboratively with Client Advisors to contribute mortgage expertise to the "total wealth conversation" for affluent clients.

• Provide Client Advisors with expert insights on how property financing decisions impact, and are impacted by, a client's broader wealth portfolio, thereby facilitating a more integrated and strategic approach to client financial management.

• Support Client Advisors in positioning mortgage solutions as an integral component of a client's comprehensive financial planning, leveraging your specialized mortgage knowledge to reinforce Citi's value proposition as a holistic financial partner and deepen the client's overall banking relationship with Citi. Your contribution to the wealth conversation is strictly through your mortgage specialization, empowering Client Advisors to deliver holistic advice and foster deeper client loyalty and engagement across Citi's offerings.

• Participate in joint client meetings with Client Advisors as the dedicated mortgage expert, providing focused guidance within your domain and showcasing Citi's integrated capabilities.

• Relationship Management: Cultivate and maintain strong, enduring relationships with new and existing affluent clients and internal Client Advisors, positioning yourself as the go-to expert for property financing within a holistic wealth management context and a key contributor to enduring client relationships.

• Performance Contribution:

• Play a pivotal role in driving successful outcomes for mortgage product acquisition and portfolio growth.

• Contribute significantly to the expansion and enrichment of overall client banking relationships through strategic mortgage engagement, aligning with the team's and Citi's broader financial objectives and client portfolio development.

• Compliance & Risk Management: Appropriately assess and mitigate risk in all business decisions, safeguarding Citigroup's reputation and assets. Ensure strict adherence to applicable laws, rules, and regulations, internal policies, and sound ethical judgment, escalating control issues with transparency.

Qualifications:

• Bachelor's degree in Finance, Business Administration, Economics, or a related field.

• Minimum of 3-5 years of demonstrated success in mortgage sales, property financing, or a related client-facing role within the financial services industry in Singapore, with a strong emphasis on affluent or high-net-worth clients.

• In-depth knowledge of the Singapore property market, including financing structures, regulatory landscape, and current market conditions.

• A strong conceptual understanding of wealth management principles and financial planning concepts to facilitate effective collaboration with Client Advisors and comprehend the broader financial context of client's property assets, without providing direct financial advice on non-mortgage products.

• Exceptional interpersonal and communication skills, capable of building rapport with clients and internal partners, and effectively conveying complex mortgage information to sophisticated clientele.

• Strong analytical abilities, with a capacity for structuring bespoke financial solutions.

• Proven ability to drive successful outcomes in a competitive environment.

• High level of integrity, professionalism, and unwavering commitment to ethical conduct and compliance.

Join Citibank Singapore as a Wealth Mortgage Specialist and leverage your dedicated mortgage expertise to enhance client satisfaction and contribute significantly to deepening our clients' overall banking relationship with Citi within a leading global financial institution.

Job Summary:
The role is part of the Planning, Governance and Regulatory Affairs Department in Compliance Office for Asia, supporting the development and implementation of an enhanced regulatory change management framework to mitigate MUFG Bank’s risk from new/changing legal and regulatory requirements at a regional or Singapore level. This role plays a key part in ensuring MUFG Bank continues to enhance its controls and respond to a changing regulatory environment in Singapore and Asia Pacific.
The individual reports to the Head of Regional Regulatory Affairs and Change Management, while working directly with Singapore leads for local matters.
The successful candidate will have excellent analytical and writing skills, a proactive attitude and be able to work independently to balance priorities & stakeholders. Exposure to or experience in Core Compliance (non-Financial Crime) areas and Singapore regulation is preferred, but the individual will also be supported to develop expertise over time.The Regulatory Change Management (RCM) Analyst supports the end‑to‑end regulatory change management process by assisting with the identification, assessment, tracking, and reporting of regulatory developments applicable to the business. The role focuses on execution, coordination, documentation, and monitoring, under the guidance of senior RCM or Team Heads, to help ensure timely and effective regulatory implementation.

1. Regulatory Monitoring & Identification

• Monitor assigned regulatory sources (e.g. regulators’ websites, circulars, consultation papers) for new, amended, or upcoming regulatory requirements within the defined scope.

• Log identified regulatory changes into the approved GRC system or regulatory tracking tool in a timely and accurate manner.

• Maintain regulatory inventories and support horizon-scanning activities

2. Impact Assessment Support

• Assist senior RCM or Compliance staff in preparing regulatory applicability and impact assessments, including collation of background information and drafting of initial summaries.

• Coordinate with relevant stakeholders (Compliance Advisory, Legal, Risk, Operations, Business units) to gather input for impact assessments.

• Document outcomes, assumptions, and supporting evidence in line with internal standards.

3. Action Tracking & Follow-up

• Track assigned regulatory changes and related implementation actions, ensuring updates are recorded accurately in the system.

• Monitor due dates and follow up with action owners on progress and completion status.

• Escalate overdue items or issues to senior RCM / Compliance staff for further action.

4. Documentation & Record Keeping

• Maintain complete and orderly records of regulatory changes, assessments, approvals, and supporting documents.

• Ensure documentation meets internal governance, audit, and regulatory expectations.

• Support periodic reviews to confirm records remain current and accurate.

5. Reporting & Governance Support

• Assist in the preparation of management information (MI), dashboards, and summary reports for internal committees and oversight forums.

• Support regulatory change reporting to local management, regional Compliance (ACO), or GCD as required.

6. Stakeholder Coordination

• Act as a coordination point for routine regulatory change matters, liaising with internal stakeholders to collect information and updates.

• Support senior RCM staff in responding to internal queries, audits, or regulatory reviews related to regulatory change management.

Job Requirements:

• Degree qualified with at least two years’ relevant experience in compliance functions within financial institutions or similar environments such as financial regulatory agencies or law firms.

• Demonstrated knowledge of Monetary Authority of Singapore (MAS) requirements including the Banking Act, Securities and Futures Act, Financial Advisers Act, along with their practical application within business contexts.

• Excellent writing abilities paired with strong presentation skills that enable you to communicate effectively across a wide range of stakeholders situated in different countries.

• Meticulous attention to detail combined with analytical skills that allow you to assess complex regulatory information accurately while maintaining thorough documentation.

• Proven ability to work collaboratively within teams while also being dependable when delivering tasks independently under guidance from senior colleagues.

• Some understanding of core banking compliance areas as well as wholesale banking products and services is preferred for this position.

• Project management skills are considered advantageous for tracking multiple actions simultaneously within tight deadlines.

• Previous experience supporting compliance-related projects or participating in audits is desirable but not mandatory.

We regret to inform that only shortlisted applicants will be notified.
(Job ID: 10075464)