About Company:
To make life more connected, entertaining, personalized and productive. Our Client combines passion and purpose to design and deliver smart products, systems, software and services that connect people wherever they are. They lead with integrity, innovate with intention, and drive operational excellence to inspire breakthrough performances that generate customer value and strong shareholder returns
With more then 30000 staff worldwide, More than 50 million vehicles on the road today enjoy an enhanced driving experience, thanks to their audio and infotainment. We extend the same spirit of innovation to the world’s leading performance and sporting venues, providing everyone with the best seats in the house.
Job Description:
- Manage full cycle order fulfillment for company's products and shipments
- Process PO escalation to the supply chain team on products with long lead time
- Release PO into SAP, request stock allocations from relevant team and maintain accurate delivery dates
- Be the customer catalyst monitoring to minimize risk of delay deliveries
- Communicate regularly with the customers, Channels Sales and BD team on issues and proactively provide timely updates
- Coordinate transportation bookings with international freight forwarders and closely monitor the deliveries movement
- Optimize import routes/shipping lanes to minimize transportation costs
- Collaborate with agents to facilitate customs clearance process on import shipments or shipments requires CARNET within APAC
- Coordinate inbound and outbound shipments processing with 4PL/3PL and internal team
- Posting into SAP (e.g. goods receipt, delivery note, stock transfer/adjustment etc.) and release customer’s shipping instruction to 3PL
- Prepare and manage inbound and outbound shipment documents from warehouses (e.g. tax invoices, delivery note, packing lists, etc.)
- Support month end activities, evaluate and identify any shipments that potentially drop out in revenue
- Oversees daily warehouse activities
- Manages inventory accurately and do regular audits/periodic cycle count
- Generates listing of inventory items and ensure physical stock count match system. Reconciles discrepancies if any
- Maintains accurate and up-to-date records and documentation
- Other ad hoc duties as assigned by the company
Job Requirements:
- Preferably Diploma or above in Business Management or related field
- At least 3 years of working experience in Customer Service, Logistics, Supply Chain functions
- Strong proficiency in Microsoft applications (especially Excel skills)
- SAP experience is required. CRM experience will be an advantage
- Knowledge in shipping procedures, air and ocean transportation (key freight terminology, incoterms, multimodal etc.) is a bonus point
- Be result-oriented with great attention to details
- Possesses strong written and verbal communication skills
- A strong team player who enjoys working with diverse cultures
- Ability to handle responsibilities under pressure and ability to thrive in a fast-paced and revenue driven customer service environment while maintaining a positive attitude
- Willing to work overtime to meet deadlines, especially at month end
Compensation:
- Working location: Pasir Panjang, Singapore
- Within walking distance from MRT station
- Working hours: Monday to Friday 9:00am - 6:00pm
- AWS entitlement
- Annual Leave and medical leave
- Medical and dental benefits
- Flexible/ Hybrid work environment
- Having training opportunities in company's university
- Staff's discount for products of company's brand
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