Total 115 Manager level Customer Service job vacancies

Mode: Full time - perm

Location: Ang Mo Kio

Manufacturing

Monday - Friday 830am to 530pm

Job Responsibilities

• Lead and oversee daily operations of the customer support team
• Ensure prompt and professional handling of customer enquiries, orders, quotations, service requests and escalations
• Provide updates on order and shipment status to customers and management
• Improve service processes and workflows to enhance efficiency and service quality
• Coordinate with internal departments to ensure timely order fulfilment and issue resolution
• Build and maintain strong relationships with customers and stakeholders
• Prepare customer reports and maintain operational documentation
• Ensure compliance with company policies, quality standards and regulatory requirements

Job Requirements

• Diploma or Degree in Business Administration, Engineering, Operations Management or related field
• Minimum 5 years of relevant experience in a managerial or senior leadership role
• Experience in machinery, equipment or technical service industry is an advantage
• Able to provide support after office hours when required for urgent customer matters

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Summary:

This position is responsible for handling daily legal and compliance activities, including document review, legal research, and corporate governance. It plays a crucial role in supporting the Legal & Compliance department in managing the company’s legal and regulatory obligations globally.

Responsibilities and Duties:

• Assist in reviewing and drafting contracts, NDAs and other legal documents.
• Ensure contracts comply with company policies and requirements, legal compliance, and international standards.
• Assist in matters related to the establishment of cross-border subsidiaries, including the preparation of incorporation documents and liaison with external company formation agencies.
• Assist in handling other matters assigned by the Legal Manager.

Requirements / Professional Skills:

• Minimum Diploma or bachelor’s degree in law, Legal Studies, or a related field is preferred.
• At least 1-2 years of relevant experience in corporate commercial law acquired in-house or in a law firm
• Able to work independently and be a team player
• Good written and spoken English to effectively communicate with international affiliates and business partners
• Able to maintain confidentiality on all legal and corporate secretarial matters

Responsibilities

• In charge of managing daily production, capacity planning and machine optimization.
• In charge of leading and motivating the production team to meet schedules for the various operations supporting customer requirements.
• Responsible for maintaining a safe, organized and clean work environment by setting and driving 6S standard.
• Responsible for respective consumable spending, delivery metrics, capacity planning, risk assessment, Total Productive Maintenance (TPM), and Overall Equipment Efficiency (OEE).
• Involve in supporting and participating in Lean/Kaizen initiatives.
• Conduct routine cell and tool box meetings with effectively.
• Responsible for maintaining a motivated and disciplined workforce and promote a positive working environment to improve employee morale.
• Coordinate with cross functional teams in resolution of any issue that may impact production/quality.
• Responsible in identifying opportunities for production efficiency improvement and reduction in waste.
• Taking charge of managing proper and accurate updating of ERP system (Syteline).
• Perform related duties as assigned.

Requirements

• Min Diploma in Engineering or relevant
• Min 7 years of production or operations experience in a manufacturing environment with 3 years of experience in a supervisory
• Experience in CNC machining and metal fabrication processes.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Responsible for managing key customer accounts and identifying new business opportunities,
• In charge of expanding the market share while developing and executing sales strategies
• In charge of forecasting sales and establishing revenue targets set by company
• Responsible for preparing and negotiating proposals, quotations, and agreements with customer
• Ensure timely delivery of services to and payment from customers
• Responsible for coordinating with different department to ensure support to customers

Job Requirement:

• Minimum Degree in Mechanical/Manufacturing/Aeronautical Engineering or equivalent.
• Minimum 3 years of working experience in sales in the aerospace or aviation industry
• Oversea Travelling required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Lead the procurement organization for Singapore and Malaysia operations, providing coaching, direction, and escalation support to ensure effective execution and team development.
• Drive procurement KPI performance, including on-time delivery (OTD), delinquency, push/pull/cancel actions, late release, and purchase price variance (PPV), aligned with business objectives.
• Develop and execute sourcing strategies that deliver competitive advantage, including supplier selection, development, consolidation, and implementation of strategic supplier initiatives.
• Lead Global Purchase Family or Regional Commodity sourcing activities, with full accountability for sourcing decisions, material deflation targets, and alignment with global and regional strategies.
• Build and maintain strong supplier relationships to ensure performance expectations are met across cost, quality, delivery, and risk; lead corrective action and supplier improvement initiatives as required.
• Lead commercial negotiations with suppliers to achieve quality, fulfillment, productivity, and cost objectives while managing contractual and commercial risk.
• Oversee procurement of materials, equipment, services, and supplies necessary to support manufacturing and operational requirements, ensuring compliance with internal policies and standards.
• Analyze market conditions, cost drivers, supplier capabilities, and pricing trends to inform sourcing decisions and negotiation strategies.
• Collaborate with Engineering, Quality, Planning, and Operations to support supplier qualification, NPI activities, and continuous improvement initiatives.
• Prepare and review bid packages, and coach procurement team members on sourcing strategies, negotiations, and supplier engagement as needed.
• Support cross-functional and business initiatives as assigned, including special projects aligned with supply chain and operational excellence goals.
• Other related duties and projects as assigned.

Requirement

• Bachelor’s degree in Business, Supply Chain, Engineering, or related field.
• Min 5 years of procurement /supply chain experience in engineer-to-order manufacturing, OEM or aerospace environment
• Experience managing ~USD100M in direct spend with a proven track record of ~5% cost savings.
• Managed 50–100 suppliers across multiple countries

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

As part of the Sector Landscape Review Programme Office team, you will play a pivotal role to review and co-drive the planning of the community care sector together with Ministry of Health (MOH) and the Sector, and develop/shape strategies to achieve AIC’s objectives for the aging population.

• Lead the work with MOH and relevant stakeholders to develop and implement plans as well as build partnerships within Community Care Sector to achieve coordinated care for the seniors and anchor care within the community. This includes the funding design and how to create incentives that drive desired behaviours/outcomes, and to develop evaluation plan.
• Drive the transformation of sector which includes the planning and conceptualisation of the future Community Care Sector
• Establish and manage team and partnerships with relevant stakeholders for data collection, tracking and analysis to recommend initiatives/measures to support the needs and development of the Community Care Sector
• Contribute to the overall planning and development of the key workstreams under the Programme Office, and to ensure alignment with policy objectives
• Support secretariat duties for key meeting platforms
   

Job Requirements

• A recognised degree with at least 8 years of relevant experience, preferably with prior experience in strategy/policy development and/or community care sector, or familiar with national healthcare/long-term care related policies. 
• Strong analytical skills and attention to detail, with effective interpersonal, stakeholder management, and written communication abilities
• Able to work well independently and collaboratively in a team setting
• Proactive, self-motivated, and adaptable to fast-paced, dynamic environments; capable of managing multiple projects concurrently
• Comfortable with ambiguity and demonstrates flexibility in navigating evolving situations
• Good working knowledge of project and programme management, including data reporting and analysis

Key Responsibilities:

• Service Delivery Management - Manage the delivery of cloud services across AWS or Azure environments, ensuring alignment with SLAs and customer expectations. Oversee the daily operations of cloud environments, including incident management, change control, and problem resolution.
• Act as the primary point of contact for clients, addressing their needs, concerns, and requests promptly and professionally.
• Cloud Operations and Monitoring- Implement and monitor dashboards and tools (e.g., CloudWatch, Azure Monitor) to ensure real-time health and performance visibility of cloud environments. Proactively identify issues and work with the engineering team to resolve incidents and perform root cause analysis. Lead continuous improvement initiatives to optimize cloud service performance and cost efficiency.
• Stakeholder and Client Engagement- Conduct regular service reviews with clients, providing insights on operational health, upcoming changes, and performance metrics. Build and maintain strong relationships with client stakeholders, acting as an advisor and advocating for client needs internally. Coordinate with internal teams to ensure service adjustments meet evolving client requirements.
• Resource and Capacity Management- Oversee cloud resource allocation and capacity planning to ensure optimal service delivery and performance.
• Ensure resource adjustments are made in response to forecasted demand and workload trends.
• Governance, Compliance, and Security -Ensure that cloud services comply with internal policies, standards, and external regulatory requirements.
• Collaborate with cybersecurity teams to monitor and maintain security controls, addressing any vulnerabilities proactively. Reporting and Documentation Provide detailed service delivery reports, tracking SLAs, KPIs, and incident metrics. Maintain documentation related to cloud architecture, operational procedures, and incident records.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: 5 years in service delivery management, with at least 3 years in cloud service delivery or cloud operations.

Technical Expertise:

• Strong understanding of AWS, Azure, or GCP environments, including monitoring tools like CloudWatch, Azure Monitor, or equivalent must haves.
• Familiarity with DevOps practices, incident management, and ITIL processes.
• Experience in cost management, FinOps, or budget tracking within cloud environments.
• Knowledge of automation tools and frameworks to enhance service efficiency.

Soft Skills: Excellent communication, leadership, and client relationship management skills.

- Permanent

- Up to $10,500 + PB

- Mon–Fri, 8am–5:30pm

- Ang Mo Kio (shuttle service from selected MRT)

This pivotal role will provide you with the opportunity to drive product innovation and develop a robust product strategy that aligns with our mission to deliver exceptional solutions to our clients. You will collaborate closely with cross-functional teams, leveraging your expertise in product management to spearhead initiatives that cater to our diverse customer base. 

Job Responsibilities:

Product Strategy & Roadmap: 

a.      Define and maintain the product roadmap for Satellite Communication Products. 

b.     Align product direction with immediate demands, market opportunities, and long-term industry trends. 

c.      Develop products with unique selling points while addressing emerging technology trends. 

Market Research and Opportunity Identification:  

a.      Define target customer segments and map ecosystems to establish strong market links. 

b.     Conduct thorough analysis of total addressable markets (TAM) and segment-specific growth projections (CAGR). 

c.      Report on relevant market trends and competitive landscapes across various sectors. 

d.     Deliver clear financial projections encompassing revenue, costs, and expected profit margins over a three-year horizon. 

Go-to-Market (GTM) Strategy Development:  

a.      Design strategies to effectively introduce products to target markets, employing diverse marketing channels and sales strategies. 

b.     Cultivate strategic channel-based partnerships and relationships to magnify market reach. 

c.      Identify and monitor emerging electronics technologies relevant to Satcom (e.g. 5G NTN, 3GPP). 

Channel Strategy Development:  

a.      Define the go-to-market strategy for channel partners. 

b.     Identify target markets and partner profiles (distributors, resellers, system integrators). 

c.      Align channel strategy with overall product roadmap and business objectives and defence capabilities needs. 

d.     Cultivate strategic relationships and partnerships to magnify market reach and engagement with early adopters. 

Product Development Lifecycle Management: 

a.      Collaborate with development teams to articulate comprehensive product roadmaps that align with strategic objectives. 

b.     Evaluate technology readiness levels (TRL) and identify areas requiring additional R&D investment. 

c.      Forge commercial partnerships with industry stakeholders. 

Technical Feasibility Studies:  

a.      Assess the resource requirements for product development, including skilled labour and manufacturing capabilities. 

b.     Evaluate the product's scalability potential to ensure it meets growing customer demands and market expansion. 

Comprehensive Risk Assessment 

a.      Identify any potential operational barriers, including regulatory approvals and customer adoption issues. 

b.     Evaluate competitive risks, including threats from existing players and new market entrants. 

c.      Analyze customer demand fluctuations and market variations that may impact overall projections. 

​

Period:

•  Permanent 

Working Hours:

• Mon–Fri, 8am–5:30pm 

Salary: 

• Up to $10,500 + PB 

Location: 

• Ang Mo Kio (shuttle service provided from selected MRT)

Requirements:

• A degree in Engineering, or a related field is required. 
• >7 years of experience in Satellite Communications industry, particularly in product management, is preferred. 
• Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently. 
• Excellent communication and interpersonal skills to foster relationships with stakeholders at all levels.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
wanyi@successhrc.com.sg (Reg No:R25128591)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 06891

T: 6337 3183 | W: www.successhrc.com.sg 

Position Title: Care Studio and Rehab Manager
Location: Bright Hill
Working Days: Monday – Friday
Working Hours: 8:30AM – 6:00PM
Salary: $7,000 – $9,000

Job Description

• Support the development and implementation of operational and strategic initiatives for the Care Studio and Rehabilitation Department.
• Assist in the development and enhancement of Care Studio programmes and services.
• Monitor departmental KPIs and manage budget and resource utilization.
• Oversee manpower planning and operations of the Care Studio and Rehabilitation teams.
• Develop policies and ensure compliance with regulatory requirements and MOH licensing standards.
• Support recruitment, staff development, and retention initiatives.
• Manage the daily operations of the Care Studio and Rehabilitation Department.
• Develop and promote centre-based and home-based rehabilitation and day care programmes.
• Oversee the delivery of community and home care services.
• Manage healthcare needs assessments and the implementation of care plans for clients.
• Coordinate and monitor clinical and service quality indicators for continuous improvement.
• Manage enquiries, feedback, complaints, and incidents relating to centre operations.
• Identify and establish partnerships to support business development and client acquisition.
• Maintain relationships with existing and prospective partners and organizations.
• Ensure compliance with the Personal Data Protection Act (PDPA) relating to clients and staff.

Requirements

• Degree or Master's qualification in Allied Health or related disciplines preferred.
• Minimum 5 years of experience in a community care setting.
• Minimum 2 years of supervisory experience.
• Possess a valid BCLS + AED certification.
• Knowledge of the Intermediate and Long-Term Care (ILTC) landscape will be an advantage.
• Experience in quality and risk management.
• Experience in coaching, counselling, and manpower planning.
• Experience in start-up operations for care centres, nursing homes, or elderly home care services will be an advantage.
• Proficient in Microsoft Office applications.
• Experience with Infocare systems will be an advantage.

Interested applicants, WA your resume to +65 9136 9792 or email your resume to supreme.yentan@gmail.com.

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279

• Plan and implement curriculum and programmes appropriate for the child’s development, including identifying emerging trends to keep innovating. This includes developing initiatives, practices and learning materials to enhance quality of learning environment 
• Build collaborative stakeholder relationships and partnerships, amongst centre staff and families we serve.
• Manage family and community programmes as we believe in contributing back to the community we are in
• Conduct routine caregiving and always looking for improvements to deliver better quality and service
• Uplift professional practice in promoting our vision, mission and values and innovating to deliver high quality service standards
• Manage language center daily operation.

Position Title: Care Studio and Rehab Manager
Location: Bright Hill
Working Days: Monday – Friday
Working Hours: 8:30AM – 6:00PM
Salary: $7,000 – $9,000

Job Description

• Support the development and implementation of operational and strategic initiatives for the Care Studio and Rehabilitation Department.

• Assist in the development and enhancement of Care Studio programmes and services.

• Monitor departmental KPIs and manage budget and resource utilization.

• Oversee manpower planning and operations of the Care Studio and Rehabilitation teams.

• Develop policies and ensure compliance with regulatory requirements and MOH licensing standards.

• Support recruitment, staff development, and retention initiatives.

• Manage the daily operations of the Care Studio and Rehabilitation Department.

• Develop and promote centre-based and home-based rehabilitation and day care programmes.

• Oversee the delivery of community and home care services.

• Manage healthcare needs assessments and the implementation of care plans for clients.

• Coordinate and monitor clinical and service quality indicators for continuous improvement.

• Manage enquiries, feedback, complaints, and incidents relating to centre operations.

• Identify and establish partnerships to support business development and client acquisition.

• Maintain relationships with existing and prospective partners and organizations.

• Ensure compliance with the Personal Data Protection Act (PDPA) relating to clients and staff.

Requirements

• Degree or Master's qualification in Allied Health or related disciplines preferred.

• Minimum 5 years of experience in a community care setting.

• Minimum 2 years of supervisory experience.

• Possess a valid BCLS + AED certification.

• Knowledge of the Intermediate and Long-Term Care (ILTC) landscape will be an advantage.

• Experience in quality and risk management.

• Experience in coaching, counselling, and manpower planning.

• Experience in start-up operations for care centres, nursing homes, or elderly home care services will be an advantage.

• Proficient in Microsoft Office applications.

• Experience with Infocare systems will be an advantage.

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

Responsibilities

• In charge of managing daily production, capacity planning and machine optimization.
• In charge of leading and motivating the production team to meet schedules for the various operations supporting customer requirements.
• Responsible for maintaining a safe, organized and clean work environment by setting and driving 6S standard.
• Responsible for respective consumable spending, delivery metrics, capacity planning, risk assessment, Total Productive Maintenance (TPM), and Overall Equipment Efficiency (OEE).
• Involve in supporting and participating in Lean/Kaizen initiatives.
• Conduct routine cell and tool box meetings with effectively.
• Responsible for maintaining a motivated and disciplined workforce and promote a positive working environment to improve employee morale.
• Coordinate with cross functional teams in resolution of any issue that may impact production/quality.
• Responsible in identifying opportunities for production efficiency improvement and reduction in waste.
• Taking charge of managing proper and accurate updating of ERP system (Syteline).
• Perform related duties as assigned.

Requirements

• Min Diploma in Engineering or relevant
• Min 7 years of production or operations experience in a manufacturing environment with 3 years of experience in a supervisory
• Experience in CNC machining and metal fabrication processes.

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Oversees daily manufacturing, production, and service activities to ensure compliance with API specification and safety standards.
• Manage staff, optimize processes, handle logistics, and control budgets to meet customer requirements and improve efficiency.
• Monitor daily operations, manage inventory, and optimize workflows to reduce costs.
• Ensure strict adherence to safety regulations and lead emergency responses.
• Supervise, train, and develop technical teams and staff.
• Liaise with clients and vendors to fulfill requirements and manage supply chain.

Requirements:

• Min Degree in Mechanical/ Manufacturing/ Industrial/ Precision Engineering, or equivalent.
• Minimum 5 years of experience in Oil and Gas Machining
• Knowledge of API standards and manufacturing processes

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Join our dynamic Site Planning and Management team where you will play a pivotal role in shaping the future of community care facilities for seniors!

The job scope includes

• Develop comprehensive plans to strategically locate community care facilities across the island, and creatively utilising innovative space solutions to address land scarcity, ensuring optimal accessibility and service delivery for our senior population.
• Conduct comprehensive site assessments to determine the suitability of locations for community care facilities.
• Analyse demographic data and community needs to inform the planning and assessment decisions.
• Collaborate with diverse stakeholders to co-design and co-develop functional community care facilities that enhance the delivery of care services for the seniors.
• Assist in drafting compelling papers, reports, presentations to secure approvals from management and the Ministry.
• Take charge of developing and managing budgets, key project milestones, and implementation plans to ensure timely delivery of community care facilities.

Job Requirements:

• Bachelor’s degree in a relevant field (e.g., urban planning, public administration, business administration, facility management, etc.).
• Proven experience in site planning and management, policy operationalisation, and project management, preferably within community care services or the public sector.
• Strong analytical abilities with proficiency in paper writing and making data-driven decisions.
• Excellent communication, interpersonal, and stakeholder management skills to effectively collaborate with diverse stakeholders.
• Ability to work independently in a fast-paced environment, demonstrating flexibility and resilience in adapting to dynamic changes.
• Strong project management skills to ensure successful execution of initiatives.