Total 768 support analyst job vacancies in Customer Service category

Key Responsibilities

• Support end-to-end trade execution for base metals (e.g., copper, aluminium, zinc), from contract to settlement
• Prepare, review, and manage trade documentation, including contracts, invoices, packing lists, bills of lading, and other shipping documents
• Liaise with traders, counterparties, banks, warehouses, and logistics providers to ensure seamless operations
• Handle and monitor letters of credit (L/Cs), payment terms, and banking documentation
• Track shipments and coordinate logistics to ensure timely delivery and resolve any operational issues
• Maintain accurate trade records and ensure compliance with internal controls and regulatory requirements
• Assist with reconciliations, reporting, and month-end closing activities
• Support process improvements to enhance operational efficiency

Requirements

• Diploma/Degree in Business, Finance, Supply Chain, or related field
• 1–3 years of experience in trade support, operations, commodities, or shipping/logistics
• Familiarity with trade lifecycle, L/C processes, and shipping documentation
• Proficient in Microsoft Excel and comfortable handling data and reporting
• Strong attention to detail, organisational, and multitasking skills
• Good communication skills and ability to work in a fast-paced environment

Responsibilities:

• Handle telephone enquiries and make bookings for patients.

• Match patients’ requests to appropriate Physicians, being mindful of their preferences and well-being to attract patient visits.

• Manage the front desk daily cash collection with integrity and proper record keeping.

• Provide innovative customer service which includes patient relationship management, patients' registration and scheduling of appointments.

• To perform other clinic duties as and when requested by the supervisor and as advised by Clinic management.

Requirements:

• Diploma holder with at least 2 years of relevant working experience

• Experience working at front desk or/and in a TCM clinic will be an advantage.

Contract Duration: 1 year

Working hours:

• Monday to Wed, Saturday: 8.15am to 5.30pm , Thursday: 8.15am to5.30pm (for day duty)
• Thursday:  1.00pm to 9.00pm (for night duty), Friday: 8.30am to 5.15pm
• Roster on a five-day week, which may include working on one night duty and/or on a Saturday.
• Lunch break: 12.30pm to1.15pm (45 min)

Working Location: 50 Nanyang Avenue

Monthly Salary: $2,500 – $3,200 per month

EA License No.: 96C4864 (Shanice Lim Xin Ni)

Reg. No.: R22110485

L3 EUC with System Engineer SCCM experience

JD:

• Experience handling Executive/C-Level Support
• Experience with supporting Windows 10/11 and MacOS
• Experience with Microsoft 365 and Windows Administration
• Experience with scripting (PowerShell)
• Experience with running AV event / conference room support
• Exposure to Citrix Cloud/XenDesktop/XenApp
• Exposure to Microsoft Azure Administration (endpoint/exchange/VDI)
• Exposure to ticket queue management (ServiceNow)
• Exposure to Intune and JAMF Device Management
• Collaborate effectively with the infrastructure engineering teams and the business
• Excellent verbal and written communication skills
• Strong ownership experience with a track record of delivering results
• Bachelor’s degree

We’d Love If You Had

• Trading floor support experience
• VMware knowledge or experience
• Experience with Windows Server 2019

The Role

We're looking for a Customer Onboarding and Support Associate to be the very first face our merchants meet after they sign on with us. You're the welcome party, the guide, and the safety net — all rolled into one.You'll work hand-in-hand with café owners, kiosk operators, and restaurant managers — getting their POS set up, menus dialled in, loyalty programmes launched, and their teams trained up and confident. Your mission? Make every merchant feel supported, set up for success, and genuinely excited to run their business.This is a hands-on, out-in-the-field kind of role. You'll be at merchant locations, running onboarding sessions in person, troubleshooting live, and being the person they trust during the most critical chapter of their journey with us. No hiding behind a screen here.What You'll DoOnboarding

• Walk new merchants through the full onboarding journey — account setup, menu config, POS and Kiosk installation, Scan-to-Order activation, payment settings, and loyalty programme launch.
• Run personalised, on-site training sessions until the merchant's team feels fluent and confident on the platform.
• Build and maintain onboarding resources — tutorials, walkthroughs, documentation — so merchants can find their footing fast.
• Own our onboarding pipeline and keep raising the bar on customer experience!

Support

• Be the responsive, reassuring voice across email, chat, WhatsApp, and phone — resolving issues promptly and with genuine care.
• Troubleshoot technical problems and loop in engineering on the trickier stuff. When a site visit's the fastest fix, you'll be out the door (bonus: you'll see a side of the F&B world most people never do

Job Description

• Maintain the general cleanliness of equipment and the workplace

• Provide logistical support for school events and activities, including carrying and arranging

furniture and equipment

• Operate and maintain basic office equipment and materials

• Any other duties assigned by the supervisor

Overview

Our client is a well-established, privately held international investment group headquartered in Singapore. Small, lean IT function - you'll own end-to-end technology support for a high-standards environment where the users are VIPs and senior executives.

Responsibilities

• First-class end user support across desktops, laptops, mobile devices, printers, VOIP, and AV/VC systems
• Full lifecycle ownership - procurement, deployment, configuration, and ongoing hardware support
• Manage and maintain Windows Server infrastructure including AD, GPO, DHCP, DNS, and file/print services
• Virtual infrastructure (Hyper-V), SAN administration, and Exchange Server support
• Microsoft 365, Azure, and Entra administration
• Manage AV and video conferencing systems

Requirements

• Proven IT support experience in a financial services environment - banking, asset management, PEVC, or a similarly professional setting
• Hands-on experience across Windows 11, macOS, and Microsoft 365 / Azure / Entra stack
• Solid networking fundamentals like TCP/IP, DNS, DHCP
• Experience with AV and video conferencing systems (Zoom Rooms, Crestron, or equivalent)
• Vendor management and procurement experience
• Bloomberg terminal support experience is a plus
• Excellent spoken and written English

Salary: $2800 to $3200
Work Days: 5 Days (8:30am to 5:30pm)
Work Location: Sin Ming (near Marymount, Upper Thomson, Bishan and Ang Mo Kio MRT Stations)

Responsibilities:
• Provide IT support for in-house desktops, laptops, printers and software.
• Troubleshoot IT issues and liaise with external IT vendors when needed.
• Handle customer enquiries and provide sales support.
• Prepare quotations, sales order and related documents.
• Coordinate with customers on orders and deliveries.

Requirements:
• Diploma in IT, Business or related field
• Basic IT troubleshooting knowledge and MS Office skills
• Organized, responsible and able to multitask
• Singaporean only need apply

Please submit your resume in MS Word format to sunnie@united-personnel.com

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#02-75 WCEGA Tower
Singapore 658065
Tel:+65 65651939
www.united-personnel.com

EALicence Number: 05C5278
RegistrationNo.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

Provide technical and product support to customers, ensuring timely issue resolution and high customer satisfaction

Gather customer feedback on product quality, delivery, and service performance, and share insights with internal teams

Work closely with cross-functional departments to improve customer satisfaction and service quality

Follow company and customer compliance, quality, and workplace safety requirements

Maintain good housekeeping and safe work practices at both company and customer sites

Perform failure analysis on defective products and prepare clear investigation reports

Identify product defects accurately and support corrective actions

Lead defect containment and crisis response activities during quality issues

Escalate critical issues promptly and support resolution plans

Carry out operational and on-site tasks as assigned after training

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Overview
We are seeking a customer-focused individual to support the delivery of day-to-day student services operations. This role involves handling enquiries, ensuring smooth service processes, and delivering a positive experience for students across various touchpoints.

Key Responsibilities

• Manage day-to-day student enquiries via phone, email, and walk-in channels
• Provide accurate and timely information, ensuring a high standard of customer service
• Support the execution of administrative processes related to student services
• Ensure all interactions are handled in accordance with internal policies and service standards
• Assist in monitoring service quality and maintaining proper documentation
• Work closely with internal stakeholders to ensure smooth service delivery
• Contribute ideas to improve processes, systems, and overall service efficiency

Requirements

• Diploma qualification in any discipline
• 2–3 years of experience in a customer service or call centre environment preferred
• Comfortable handling high-volume enquiries in a structured setting
• Good communication and interpersonal skills
• Proficient in Microsoft Office applications
• Well-organised, detail-oriented, and able to multitask
• A team player with the ability to work independently when required

Interested candidates, please send in your updated resume to cv.get@recruithaus.com.sg

• Work Location - Thomson, Central Region
• Working Hours - Mon to Thurs 8.30am - 6pm, Fri 8.30am - 5.30pm
• Monthly Salary - up to $3160
• Govt Agency, 12 months contract

Job Scope:

• Maintain and update placement and case records in internal systems
• Perform accurate data entry and tracking of placement requests
• Monitor case timelines, including expiries, extensions, and closures
• Coordinate placement arrangements with external partners and service providers
• Prepare regular statistical and operational reports
• Liaise with stakeholders to support smooth case and placement operations
• Provide general administrative and database support

Requirements:

• Diploma / Degree in a relevant field
• Proficient in Microsoft Excel

Interested candidates, kindly email your resume to: zuli.ng@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

1. Key Responsibilities

a. Assist the Operations Manager in maintaining school security.

b. Ensure that school supplies are well stocked and coordinate

with vendors for maintenance of school equipment.

c. Carry out operational tasks in school such as maintaining

cleanliness and provide logistical support for events.

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do:

• As a consultant within ICDC team, you are part of a tech team who are tech savvy with future driven mindset to keep updated with the latest technology advancements.

• You will put future-forward thinking into projects that push the edges of technology to support the change of our clients. You will establish and nurture positive working relationships with teams and clients with the intention to exceed client expectations.

• Design and implement end to end application from development to software quality testing in ensuring that the product built are secure and robust for production usage. To achieve this, you will be:

o Building APIs and interface for web, mobile, and other services.

o Designing and implementing user interfaces and layout from designers

o Test and debug web applications and backend services.

o Writing reusable, testable, readable and maintainable efficient code

o Building automation test scripts to ensure application is robust

o Produce comprehensive system design documentation

• Be part of the Agile methodology, daily standup, backlog grooming, demos etc.

• Apply strong problem-solving and critical thinking

• Collaborate effectively with team members

Your role as a leader:

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, experience analysts/consultants across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.

• Understand how our daily work contributes to the priorities of the team and business.

• Understand the set expectations and demonstrate accountability in keeping personal

• performance on track.

• Actively focus on developing effective communications and relationship-building skills with

• stakeholders, clients and team.

• Demonstrate an appreciation for working with others.

• Understand what is fundamental to Deloitte’s success as a business.

• Demonstrate integrity and an awareness of strengths, differences, and personal impact.

• Develop their understanding of Deloitte and offer a fresh perspective.

Requirements:

• 3 – 6 years of experience as a Full Stack Developer and/or Software Quality Engineer in an agile environment

• Strong proficiency in Python and Javascript (React.js, Next.js, etc)

• Strong understanding of relational databases (MySQL, PostgreSQL) and basic knowledge of NoSQL (MongoDB)

• Familiarity with caching mechanisms (Redis, Memcached)

• Experience in automation testing tools, i.e. playwright, selenium

• Experience in performance test is a plus, i.e. k6

• Mobile testing tools for Android, iOS, and cross-platform ones

• Experience with CI/CD pipelines, Docker, Docker Compose, and Git

• Exposure to cloud platforms (AWS, Azure, or GCP) is an added advantage

• Good understanding of design patterns, web security (OWASP Top 10), system design principles, software development life cycles (SDLC), testing methodologies, and QA principles

• Stay updated with latest technologies and industry trends

• Demonstrated skills in communication (oral, written, presentation), analysis, problem solving and short term and long-term planning

• Demonstrated portfolio of work showcasing technical competence

• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Job Description

My Client, a leading Securities Brokerage firm is looking for a detail-oriented and customer-focused Helpdesk Officer to join their Client Services team. You will serve as the first point of contact for clients, handling front-line enquiries and ensuring smooth processing of account-related requests in a fast-paced financial services environment.

Key Responsibilities:

• Provide excellent front-line support to clients by attending to enquiries at the counter and via phone/email.
• Manage and respond to incoming emails in a timely and professional manner.
• Review and process retail and corporate account opening applications (both manual and digital).
• Assess and handle account update requests, dormant account reactivations, and account closures.
• Conduct thorough KYC/AML screening and due diligence for new client onboarding.
• Process client requests including share transfers and other related services.
• Perform ad-hoc duties as assigned by the Team Lead or Head of Client Services.

Qualifications

• Diploma or bachelor’s degree in business, Finance, Banking, or a related field.
• 1–3 years of relevant experience in banking, brokerage, or financial services, preferably in client servicing, operations, or helpdesk.
• Hands-on experience in retail and corporate account opening and client onboarding processes.
• Familiarity with KYC/AML screening and regulatory requirements in the financial industry.
• Experience handling customer enquiries in a front-line or counter service environment.
• Exposure to processing account maintenance requests such as updates, reactivations, closures, and share transfers.

Skills & Competencies

• Strong communication and interpersonal skills with a customer service mindset.
• Excellent attention to detail and accuracy when reviewing documentation.
• Ability to multitask, prioritise effectively, and meet tight deadlines in a fast-paced environment.
• Proficient in Microsoft Office applications, especially Excel and Outlook.
• Strong organisational and email management skills.
• Proactive team player who is willing to take on ad-hoc tasks.

EA: 25C2690 | R1221146

About EPAM

EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.

You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.

Why EPAM?

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters.
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices.
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey.
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us.

What You’ll Do

• Lead setup and configuration of MacOS device management within Microsoft Intune
• Enforce security baselines, compliance policies and conditional access for MacOS devices 
• Deploy applications and scripts to MacOS endpoints via Intune 
• Guide and train the internal IT team member to take over ongoing management 
• Troubleshoot complex Intune-MacOS integration issues 
• Document all configurations, policies and procedures

What Will Make You Shine

• 3+ years of enterprise IT experience, with at least 2 years focused on MacOS management via Intune
• Industry certifications such as Microsoft 365 Certified: Endpoint Administrator Associate or Apple certifications preferred 
• No visa sponsorship 

Nice to Have

• Scripting skills in Bash, Python or Zsh for automating MacOS configurations 
• Experience integrating Apple Business Manager with Intune for zero-touch deployment 
• Familiarity with JAMF Pro and remote support capabilities

How We Hire

Here, we summarize the typical journey to finding a job within EPAM:

• Apply and tell us about yourself
• Go through some standard interviews:

1. General interview with a recruiter
2. Technical interview with our technology experts
3. Manager interview or Offer interview with a hiring manager

• Get ready to join the team

Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more.

It takes 1 min of application to start the journey with us. Apply now!