Total 34 Senior Executive front office assistant job vacancies in Customer Service category

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

Job Scope:

• You will attend to customer's enquiries and appointment requests via phone calls, email correspondence and live chat in a prompt and professional manner.
• You will need to liaise with internal and external departments or escalate problems tactfully to facilitate the effective resolution of problems when necessary.

Requirements

• At least 1 year of professional customer service experience in a call centre will be preferred
• Excellent communication skills and telephone etiquette

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg

Jenalyn Ooi Huai Sian (R1765551)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description:

• Attend to outbound calls/emails/cases on policy enquiries/requests from customers and advisors
• Provide assistance to customers on the use of the Company’s portals and mobile app
• Handle customers’ enquiries, complaints and feedback across all business channels
• Handle escalated calls by new team members and outsourced contact centre
• Execute outgoing calls to contact new customers or follow-up with existing customers

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

jamietan@recruitexpress.com.sg

Recruit Express Pte Ltd (EA No.99C4599)

Operator*5 (Office hours, up to2.2K/ West #Seniorarewelcome)

Company Highlight

• Job stability and working MNC manufacturing provide AWS + Variable Bonus
• Highly automated factory
• Work life balance culture and good welfare
• Working hours: office hours, Mon to Fri
• One round interview, offer on the spot

Responsibilities:

• Assemble, test, inspect, and troubleshoot refrigeration units.
• Maintain tools, design jigs/fixtures, and support process improvements.
• Train new staff (buddy system), ensure safety compliance, and keep proper records.
• Perform basic trouble shooting / rework on tested / assembled units.

Requirements:

• Willing to stand long hours
• Able to work OT if needed
• Location: Western of Singapore, near Pioneer

Winnie Chen Hsiu-Wen EA License No.: 02C3423 Personnel Registration No.: R1980765

A fast-growing trading company with its Head quarter in the Philippines is now open for the following position:

We are looking for a meticulous and organized staff to support our Sales and Purchases operations. The ideal candidate should be proficient in handling all closed transactions, records, and possess strong administrative skills to ensure smooth day-to-day operations.

1.      Roles &Responsibilities

1. Process Sales, Purchases contract & other relevant documentation.
2. Collaborate with relevant teams to accurately prepare orders to be fulfilled.
3. Provide comprehensive support to management, ensuring efficient order operations, communications, documentation, and reporting activities.
4. Maintain company records, contracts and filing systems
5. Perform administrative and other ad-hoc duties as assigned

2. Requirements: -

• Self-motivated, responsible, and able to work independently.
• Able to manage deadlines and handle multiple tasks in a fast-paced environment.
• Meticulous and attentive to details and accuracy
• Excellent verbal and written communication abilities ( in both English and Chinese)
• Proficient in Microsoft Office especially Microsoft Excel
• Minimum GCE “N/O” Level with at least 1 year of relevant working experience
• Diploma or equivalent qualification in Business Administration or related field welcome
• Positive attitude with adaptability to changing priorities and willingness to learn
• Fresh graduates with relevant qualifications are welcome to apply. Training will be provided.
• Singaporeans and Singapore PR only

What We Offer:

• Salary: Competitive salary package
• Benefits: Medical, Insurance,13th month salary, Bonus, compulsory yearly salary increment.
• Position: Customer Services Assistant/Executive /salary – $2500 to 3500.

Work Schedule:

·      Worktime:9:00 am-6:00 pm

·      5 days’ workweek

·      Monday-Friday (Weekend off).

·      Immediate Vacancy & Full Time Permanent Job Role

Job Description

• Responsible for the construction, testing, installation, operations & facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.
• Manage client platform implementation/upgrade project.
• Perform on research/evaluation of client platform tools.
• Provide systems related technical advice to customers or project team.
• Manage client platform management systems. - Manage systems changes through change request process & provide status reports to the relevant parties
• Perform client platform related presales tasks.
• Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
• Ensure service level meet requirement. Propose and implement action plan when required. - Established facility management standards/best practices to ensure operation consistency across project/facility management teams.

Job Responsibilities:

- Attend to customer enquiries & feedback

- Support the mall's marketing activities, gift redemptions, mall promotions & loyalty program and perform general admin duties

- Any other duties as assigned

Job Requirements:

- At least 1 to 2 years relevant experience

- Proficient in MS Office

- Pleasant disposition with outstanding communication, problem solving and negotiation skills

- Ability to multi-task with high level of initiatives

- Team player with ability to work independently

Requirements

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

Operator*5 (Office hours, up to2.2K/ West #Seniorarewelcome)

Company Highlight

• Job stability and working MNC manufacturing provide AWS + Variable Bonus
• Highly automated factory
• Work life balance culture and good welfare
• Working hours: office hours, Mon to Fri
• One round interview, offer on the spot

Responsibilities:

• Assemble, test, inspect, and troubleshoot refrigeration units.
• Maintain tools, design jigs/fixtures, and support process improvements.
• Train new staff (buddy system), ensure safety compliance, and keep proper records.
• Perform basic trouble shooting / rework on tested / assembled units.

Requirements:

• Willing to stand long hours
• Able to work OT if needed
• Location: Western of Singapore, near Pioneer

Winnie Chen Hsiu-Wen EA License No.: 02C3423 Personnel Registration No.: R1980765

Academia is looking for full-time Customer Service Executive who is outgoing, meticulous and well-spoken.

Candidates who are passionate about providing quality customer service and engaging interactions are more than welcome.

Responsibilities:

• Provide general front desk assistance to walk-in students and parents
• Respond to phone and online queries about classes, replacement lessons, teachers, curriculum, and policies
• Assist students and parents with registration and scheduling changes by inputting changes into the student database
• Assist students and parents with invoicing and payment via credit card or bank transfer
• Handle and resolve special requests and complaints in a professional manner, escalating to management where necessary
• Provide administrative support to teachers when required, including printing, photocopying, and scanning
• Perform any other duties as required and assigned by Management

Requirements:

• Fluent in English and Mandarin (to provide clear explanations for both English and Mandarin speaking clients)
• Computer literate – able to use Microsoft office and able to learn/use various computer applications to respond to client queries and input or change client data
• Past experience in front-facing customer service is a plus
• Two weekdays off per week
• Salary: $3000 to $3,500

Please apply online with your CV and cover letter. Only shortlisted candidates will be notified.

Salary: Up to $3400

Working Hours: 5 Days (Office hours)

Office Location: Pioneer (On-site)

Benefit:

Variable Bonus 

Flexi Benefits

Key Duties:

• Maintain, overhaul, and service compressed air system equipment, including compressors, dryers and components.

• Troubleshoot and repair faults in compressed air systems.

• Perform start-up, testing, and commissioning of equipment.

• Manage client accounts by monitoring compressor usage and providing recommendations.

• Prepare quotations and handle new or renewal service contracts.

Requirements:

• Min. Nitec in Mechanical Servicing, Mechanical Engineering, Electrical Engineering, or related disciplines.

• At least 1 year of relevant experience in servicing or maintenance

• Class 3 driving license

About the Role

Yew Tree Academy Student Care @ Yew Tee is seeking a responsible and organised individual to support the centre's daily administrative and operational functions. The role involves working closely with parents, teachers, and management to ensure the smooth running of the centre.

Key Responsibilities

• Manage student enrolment, withdrawal, attendance, and record keeping
• Handle parent enquiries via phone, WhatsApp, email, and in person
• Prepare invoices, monitor payments, and follow up on outstanding fees
• Maintain student and administrative records accurately
• Coordinate schedules, events, programmes, and centre communications
• Support procurement and inventory tracking of centre supplies
• Provide general administrative support to the management team

Working Hours & Benefits

• Salary: $1,800 – $2,300, depending on qualifications and experience
• Monday to Friday, 10:00am – 7:00pm
• Daily lunch and tea provided
• Medical reimbursement
• Supportive and collaborative work environment
• Convenient location near Yew Tee MRT

Requirements

• Diploma in Business Administration or related discipline preferred
• Minimum 1 year of administrative experience
• Proficient in Microsoft Office applications
• Organised, detail-oriented, and able to manage multiple tasks
• Good communication and interpersonal skills
• Experience in education, student care, childcare, or enrichment centres will be an advantage

Core Skills

• Administrative coordination
• Parent communication
• Billing and payment tracking
• Data entry and record management
• Microsoft Office applications
• Organisation and time management
• Customer service

How to Apply

Please send your résumé via WhatsApp to (65) 8914 3210 or email HappyDays@YewTreeAcademy.com.

Only shortlisted candidates will be contacted.

Location: East
Industry: Automotive / Service Line

Benefits

• Competitive salary up to $3,000. + Bonus + Incentives

• Training and career development opportunities.

• Supportive work environment.

• Friendly and dynamic team.

Key Responsibilities

Front Desk / Receptionist

• Greet and assist visitors, clients, and staff in a professional manner.

• Handle incoming calls, emails, and general inquiries promptly and courteously.

• Manage appointments, meeting room bookings, and front desk administration.

• Maintain records, files, and documentation in an organized manner.

• Assist in customer service tasks, including addressing complaints or requests.

• Coordinate with internal departments to ensure smooth office operations.

Call Centre / Customer Service Executive

• Handle inbound and outbound calls professionally to address customer inquiries, requests, and complaints.

• Provide accurate information on products, services, policies, and procedures.

• Resolve customer issues efficiently while maintaining a high level of customer satisfaction.

• Document and update customer records, interactions, and case details in the system.

• Follow call scripts, quality standards, and company guidelines.

• Escalate complex issues to the relevant departments when necessary.

Requirements

• Prior experience in front desk, reception, or customer service roles is a plus.

• Good communication, interpersonal, and organizational skills.

• Proficient in MS Office and basic office systems.

• Able to commit working on weekends

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Yong Pei Pei (R24124478)

Key Responsibilities

• Greet and welcome clients warmly upon arrival
• Manage appointment bookings, confirmations, and client check-ins/check-outs
• Provide clear and professional guidance to clients on services, schedules, and facilities
• Support service flow and coordination with wellness coaches and technicians
• Handle phone and WhatsApp inquiries, including rescheduling and cancellations
• Maintain a clean, organized, and inviting front-of-house and reception area
• Ensure smooth service usage and credit tracking through our booking platform
• Support onboarding of new clients and explain health declarations or consent forms
• Collaborate with the team to deliver exceptional client experiences
• Assist with events, VIP visits, and occasional administrative tasks

Requirements:

• Prior experience in hospitality, wellness, customer service, or front desk roles desirable but not mandatory
• Strong interpersonal and communication skills
• Proactive, detail-oriented, and able to multitask in a dynamic environment
• A warm, polished, and professional demeanour
• Passion for health, wellness, longevity or client care is a strong advantage
• Flexibility to work on rotating shifts (including weekends and Public Holidays)

Why Join Us

• Work in a modern, innovative, and purpose-driven wellness centre
• Be part of a passionate and collaborative team
• Receive wellness perks and opportunities for growth
• Make a meaningful impact in people's lives every day
• Enjoy a 5-day work week with 2 days off

Interested candidates, please send in your updated resume to cv.get@recruithaus.com.sg

This is in partnership with the Employment and Employability InstitutePte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Recruit Haus’ PDPA and e2i’sPDPA.

Job Highlights

• Location: Central
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• Manage daily operations of the service office to ensure a well-organized and efficient work environment
• Coordinate with office tenants and vendors to address their needs and maintain positive working relationships
• Order and maintain adequate office supplies to support uninterrupted office activities
• Process basic invoicing accurately and timely to support financial record keeping
• Communicate effectively in Mandarin to assist Mandarin-speaking clients and stakeholders

Job Requirements

• Experience in customer service to enhance tenant and vendor interactions
• Positive attitude and professional demeanor to contribute to a welcoming office atmosphere
• Proficiency in Mandarin to facilitate clear communication with Mandarin-speaking clients

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889