Total 806 admin executive job vacancies in Customer Service category

Operations Customer Service Executive (OCSE) 
Salary: $3000 - $3500
Working Time: Monday - Friday, 8.30 am – 5.30pm / 9am – 6pm (can choose)
Working Location: Paya Lebar

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Responsibilities

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
  
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
  
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
  
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
  

Requirements

• Minimum GCE 'O' Level
  
• Able to perform rotating shifts
  
• Positive attitude and outgoing personality and good public relations skills
  
• Previous experience in hospitality and Opera knowledge will be advantageous
  

Location Available: 

• Orchard Rendezvous Hotel 
  
• Rendezvous Hotel Singapore
  
• Vibe Hotel Singapore Orchard

Responsibilities

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
  
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
  
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
  
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
  

Requirements

• Minimum Diploma in Hospitality
  
• Able to perform rotating shifts
  
• Positive attitude and outgoing personality and good public relations skills
  
• Previous experience in hospitality and Opera knowledge will be advantageous
  

Available Location

• Oasia Hotel Downtown
  
• The Clan Hotel

Responsibilities

• Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
  
• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.
  
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedure.
  
• Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.
  
• Be familiar with all room types and rates in the hotel, as well as their availability status and upsell whenever possible.
  
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary and submit glitch reports as necessary.
  
• Ensure guest room security, emergency, and fire procedures are followed, and encourage the use of Safe Deposit boxes (El-Safe) while adhering to related policies & procedures.
  
• Acquire knowledge of hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request. Maintain a professional, courteous working relationship, and ensure effective communication with all hotel personnel.
  
• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.
  
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
  

Requirements

• Minimum Diploma in Hospitality, Tourism, or related field.
  
• Prior experience in Front Office or Guest Services preferred.
  
• Strong communication and problem-solving skills to handle guest enquiries and feedback effectively.
  
• Leadership qualities with the ability to guide and support team members.
  
• Well-groomed and professional in appearance and conduct.
  
• Willing to work rotating shifts, weekends, and public holidays.
  

Locations Available: 

• Village Hotel Albert Court
  
• Village Hotel Bugis
  
• Village Hotel Changi
  
• Village Hotel Katong

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;
• Ensure unresolved issues over the counter are promptly followed up within stipulated time;
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;
• Provide excellent customer service experience;
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
• Other incidental “ad hoc” duties to ensure smooth functioning of various touch points such as assisting Digital Comms and Call Centre; 
• May be rotated amongst the different Service Centres;
• Undertake projects or other responsibilities as assigned

What we are looking for

• Minimum GCE ‘A’ Levels/ Diploma/ Degree holder from recognized institution
• Preferably with 2 to 3 years of customer service experience

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg
EA License No: 99C4599

Responsibilities

• Work closely with the Assistant Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
  
• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.
  
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedure.
  
• Maintain good guest relations with in-house guests at all times, projecting a courteous and hospitable attitude.
  
• Be familiar with all room types and rates in the hotel, as well as their availability status and upsell whenever possible.
  
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary and submit glitch reports as necessary.
  
• Ensure guest room security, emergency, and fire procedures are followed, and encourage the use of Safe Deposit boxes (El-Safe) while adhering to related policies & procedures.
  
• Acquire knowledge of hotel facilities, functions, major city attractions, and events to provide accurate information to guests upon request. Maintain a professional, courteous working relationship, and ensure effective communication with all hotel personnel.
  
• Maintain a well-groomed appearance and a tidy work area, upholding the highest standard of personal grooming.
  
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
  

Requirements

• Minimum Diploma in Hospitality, Tourism, or related field.
  
• Prior experience in Front Office or Guest Services preferred.
  
• Strong communication and problem-solving skills to handle guest enquiries and feedback effectively.
  
• Leadership qualities with the ability to guide and support team members.
  
• Well-groomed and professional in appearance and conduct.
  
• Willing to work rotating shifts, weekends, and public holidays.
  

Sentosa Cluster: 

• The Barracks Hotel Sentosa
  
• The Outpost Hotel Sentosa
  
• Oasia Resort Sentosa
  
• Village Hotel Sentosa

To ensure clients’ enquiries, escalations and appeals for the long-term care schemes are responded and managed in a timely and client-centric manner

• Handle enquiries and coordinate with stakeholders to look into clients or caregivers requests and feedback to achieve closure on issues raised
• Process appeals and back payments accurately
• Maintain a 100% accuracy in administrative functions and generate letter reports within the time frame given
• Ensure clients’ requests for updates are captured in the system, particularly adding care-of addresses and opt-out from long term care schemes.
• Ad hoc projects which may be assigned by supervisor

Job Requirements

• Degree in any discipline with 1 year of experience in customer service or Diploma with 5 years of relevant experience
• Good analytical, writing and interpersonal communication skills
• Excellent customer service and interpersonal skills
• Meticulous and inquisitive attitude with strong follow-up skills
• Team player with high level of initiative and able to work independently and under pressure.
• Proficiency in Microsoft Office

Job Summary: The Admin cum Customer Service role at our enrichment centre involves providing administrative support and excellent customer service to students and parents. The role requires efficient handling of enquiries, maintaining records, and ensuring the smooth operation of the centre.

Key Responsibilities:

• Assist Centre Manager in handling and maintaining proper records of enquiries or feedback received from students/parents.
• Attending to phone and walk-in enquiries.
• Establishing and maintaining proper filing system to ensure smooth documentation and administration of the centre.
• Maintenance of office inventory and equipment.
• General administrative duties.
• Assist the trainers when necessary.
• Act in all respects according to the instructions and directions given to you by the Company through the Director and/or Centre Manager.
• Do all in your power to promote, develop, and extend the activities of the Company and at all times and in all respects conform to and comply with the proper and reasonable directions from the Director and/or Centre Manager.
• Be responsible to communicate with proper spoken and written English.
• Attending staff meetings & team building.

Qualifications and Skills:

• Proficient in English (spoken and written).
• Excellent customer service skills.
• Strong organizational and multitasking abilities.
• Proficient in MS Office (Word, Excel, SharePoint) and Google Drive.
• Previous experience in administrative or customer service roles is an advantage.
• Ability to work independently and as part of a team.

Working Arrangements:

• Primary workplace: Punggol
• Travel requirements: Occasional travel (less than 10%) to other centres within Singapore for training, meetings, or covering other centre administration duties.
• We have a requirement for a 5.5-day work week setup, comprising 3.5 days on weekdays and 2 days on the weekend (Saturday and Sunday).
• Your working hours for weekdays (Monday, Thursday, and Friday) will be from 1:00 PM to 8:00 PM. On Tuesday, your working hours will be from 1:00 PM to 4:00 PM.
• For the weekend (Saturday and Sunday), your working hours will be from 8:30 AM to 6:00 PM with a one-hour break.
• The break time is 30 minutes for any working day except Tuesday; you may decide your break hour, avoiding class start and ending times.

About First Step Academy:

First Step Academy is a leading educational institution in Singapore, dedicated to providing high-quality robotics and coding education to children. Our programs are designed to ignite a passion for technology and equip students with essential 21st-century skills. Through hands-on learning and creative problem-solving, we prepare our students for a future where technology and innovation are key.

Apply Today!

Ready to embark on a rewarding career with First Step Academy? Apply now and become a part of our mission to inspire and educate the next generation of innovators.

Duties and Responsibilities

• Part of Ward Service Associate (WSA) team and ensure service standards are upheld
• Work closely with ward supervisor and other team members to ensure excellent service is provided to all customers
• Assist to ensure sufficient stocks supplies for ward for smooth operation
• Manage the deployment of Ward Service Associates (WSAs) in the wards
• Manage WSAs to ensure patients’ nutrition and diet are met
• Take directions and guidance from manager
• Lead quality improvement/ initiatives
• Any other ad hoc duties base on operational needs

Requirement

• Min Bachelor or equivalent with at least one year relevant experience

All Interested candidates are invited to email your resume in MS Word format to:
nerissa.goh@recruitexpress.com.sg


Please include your full working experience, education background, notice period, expected salary.

Nerissa Goh Jia Ying (R21103899)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Location: Somerset

Working Hours: 8.30-5.30/ Mon - Fri

Key Responsibilities

Seasonal & Factory Buy Support

• Coordinate seasonal and factory buy periods, ensuring timely preparation and communication with partners.
• Share all product line presentations and buying materials with partners ahead of seasonal buys to facilitate informed decision-making.
• Assist partners with queries related to the buying process and product offers.
• Distribute all factory line offers to partners and submit relevant information to the EU team.
• Collect and consolidate feedback on seasonal products from partners for future planning and improvements.
• Share training materials to ensure partners are fully informed and aligned with product and brand strategies.

Sales Order Management

• Upload sales orders (with Sales Team).
• Inform clients about shortages, changes, or delays.
• Track order arrivals at SG warehouse.
• Send stock arrival notices (ZA19 Allocation).

Forecast, Documentation & Shipment Coordination

• Collaborate with the logistics team to prepare outbound forecasts, verify shortages, additions, and changes, and confirm received quantities with the warehouse.
• Manage documentation and approvals, including issuance of prebolla/Sessione, packing lists, Commercial Invoices (CIPL), DDTs, and invoices in coordination with relevant teams.
• Oversee finance and credit control by monitoring Accounts Receivable status for release approvals.
• Coordinate shipment handovers by confirming pickup dates with clients/forwarders, issuing invoices for cargo release, and verifying delivery note receipt from the warehouse.

Import & Export Operations

• Manage import and export processes for Asian partners, including applying for Form D and arranging outgoing distributions.

Reporting

• Prepare weekly, monthly, and ad-hoc business reports to track performance and operations.

Singapore Retail Order Fulfillment & Stock Management

• Manage retail order fulfilment to ensure timely delivery in accordance with instructions.
• Prepare weekly retail reports on new stock updates (pre-orders) for merchandisers.
• Distribute stocks to stores based on Visual Merchandising (VM) guidelines or specific storyline directives.
• Raise new orders and allocate open stock to retail outlets as required.
• Facilitate stock transfers from wholesale to retail upon request.
• Ensure all stock distribution to retail stores is preceded by verification of the corresponding price list.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• MNC

• Basic up to $ 2500 + Commission + Variable Bonus

• Excellent Welfare and Benefits + Career progression

• Working location: Islandwide

• 5 Working days per week

• No experience required. Training provided

Job Responsibilities:

• Passionate in delivering customer service, product knowledge and expertise to customers in retail stores

• Promote products and handle customer enquiries

• Achieve personal and shop sales target

• Retrieve stocks for customers from stockroom/high shelves

• Maintain cleanliness of retail floor

• Other duties as assigned

Requirements:

• GCE ʻNʼ/'O' Level / NITEC

• Strong interest in fashion-styling

• No experience required. Training provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Average 3-Months PB + 1-Month AWS
• Exposure to high-value clients & assets
• Permanent hiring

Our client is a leading precious metals company specializing in gold, silver, platinum, and palladium bullion products. With a strong global customer base and secure storage facilities, the company operates both online and retail channels, delivering high-value assets with strict compliance and operational excellence.

Responsibilities:

• Provide a polished and personalised over-the-counter experience to walk-in clients, ensuring the highest standards of professionalism, discretion, and service excellence

• Manage high-value purchase and sale transactions of precious metals with precision, integrity, and strict adherence to company protocols

• Build strong rapport and long-term relationships with clients, understanding their investment objectives and delivering tailored support

• Offer prompt, articulate, and solutions-driven assistance via email and phone, maintaining a premium service standard across all communication channels

• Educate clients on market insights, product offerings, storage solutions, and the strategic benefits of precious metals

• Handle sensitive financial transactions and confidential information with the utmost discretion and compliance

• Maintain meticulous transaction records and ensure operational excellence in a secure environment

Requirements:

• Minimum Diploma / Degree in Business, Banking, or related discipline preferred

• At least 1 to 3 years of experience in banking, call center environment or any premium customer service environment

• Strong interpersonal and communication skills

• Professional presentation and polished customer-facing mannerism

• High levels of integrity, discretion and accountability when handling high-value transactions

How to Apply:

Qualified or interested candidates, please submit your updated resume by using the 'Apply Now' Button

We regret to inform that only shortlisted candidates would be notified.

Foong Sue Lee (Sophia)

Registration Number: R24119357
EA License Number: 18C9027

• Location: near to MRT Eunos
• Working Hours: Mon to Fri, 9am to 6pm 
• Contract Duration: 12 Months
• Completion Bonus : 1 Months
  

Job Purpose

You will attend to phone/email enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.

The Job

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.

• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.

• Ensure effective and timely follow-up as promised to customers.

• Alert management of issues and concerns that require escalation for complete resolution.

• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

• Work closely with stakeholders on the service request requirements.

• Deliver service requests within stipulated service standards.

• Undertake projects or other responsibilities as assigned.

Requirements

• Min ’A’ Levels or Diploma holder
• Good interpersonal and communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Job Description

• Industry/ Organization Type: Workplace Safety/ Training & Consultancy
• Position Title: Customer Service Officer
• Working Location: Kallang (walk distance from MRT)
• Working Hours: 5.5 Days, Mon – Fri (9am – 6pm), Sat (9am – 1pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle general enquiries and assist with registrations, including walk-in customers.
• Manage corporate client accounts and resolve feedback, complaints, or issues.
• Support training administration, including course registration, verification of trainees’ documents, feedback collection, system updates, logistics coordination, and other admin duties.
• Follow up on outstanding payments and work closely with the finance team to ensure timely settlement.
• Maintain accurate records and proper filing (both hard copy and electronic) for all training registrations.
• Respond promptly to enquiries via email or phone regarding exam results, certificates, or card status after verifying identity and payment status.
• Manage enrolments and payment follow-ups from customers.
• Ensure compliance with requirements from relevant authorities (e.g., MOM, LSP, SSG, IRCA, CPE) and company policies.
• Ensure proper coordination and handover of tasks to relevant departments.

APPLY NOW!!!

• Minimum GCE O-Level.
• Prior experience in customer service field is required.
• Experience in the education or training industry is an added advantage.
• Strong communication skills, self-motivated and able to work independently to achieve KPIs.
• Ability to work effectively in a fast-paced, team environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83072 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Duties:

• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to
• Manage and co-ordinate the flow of information between customers, principals, warehouse and delivery team concerning status of orders/ delivery arrangements and wrong orders.
• Verify and analyze information provided. Resolve issues on the spot whenever possible, otherwise assign task to relevant departments for resolution or rectification of feedback.
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, etc or any other duties assigned.

Working hours: Mon-Fri office hours

Janeve

wa.me/6588183965

OR

Email me at janeve.ng@recruitexpress.com.sg

EA Personnel : Janeve Ng Choy Tong

C.E.I: R25159176

Company Registration No: 99C4599

Recruit Express Pte Ltd