Total 5 job vacancies by Konecranes

Role Description:

• Responsible for providing professional maintenance, inspection, troubleshooting, and repair services for industrial cranes and hoists. This role plays a critical part in ensuring customer equipment operates safely, reliably, and efficiently, while representing the Konecranes brand with strong technical expertise and customer service. Perform preventive maintenance not requiring compliance inspections, corrective maintenance, retrofits, crane installation or commissioning. Technicians can be further classified into "Maintenance Technician" or "Inspector" (i.e. those predominantly performing preventive maintenance) and "Service Technicians" (i.e. those predominantly performing maintenance and retrofits).

Key Tasks :

• Perform preventive maintenance, inspections, troubleshooting, and repairs on overhead cranes, hoists, and related lifting equipment at customer sites.
• Diagnose mechanical, electrical, and control system faults and implement corrective actions.
• Carry out load testing, adjustments, calibrations, and commissioning of crane systems as per company standards and safety requirements.
• Complete service reports, job documentation, and recommendations for customers accurately and on time.
• Provide technical support and professional advice to customers regarding equipment condition, safety risks, and service solutions.
• Ensure all work complies with Konecranes safety policies, ISO standards, and statutory regulations.
• Support emergency call-outs and breakdown service as required.
• Collaborate with the Service team to improve service delivery, technical skills, and customer satisfaction.
• Maintain company tools, service vehicle, and equipment in safe and proper working order.
• Awareness of ISO 14001 & 45001 Standards

Role Description:

• Responsible for driving business growth through proactive sales of industrial service solutions and lifting equipment (overhead cranes and hoists). This position builds and maintains strong customer relationships, identifies opportunities for value-added services, and ensures customer satisfaction through tailored service and equipment solutions.

Key Tasks :

• Develop and execute sales strategies to achieve assigned targets for service contracts, modernizations, spare parts, and new equipment.
• Identify new business opportunities and expand customer base within the assigned territory/market segment.
• Prepare and deliver proposals, quotations, and tenders in alignment with company policies and pricing guidelines.
• Build and maintain strong, long-term relationships with customers at multiple levels.
• Act as a trusted advisor, understanding customer needs and recommending suitable Konecranes services and equipment solutions.
• Conduct regular customer visits and follow up to ensure satisfaction and loyalty.
• Promote preventive maintenance, inspection services, and safety-focused solutions to enhance customer operations.
• Work closely with service and engineering teams to provide customized upgrade or modernization solutions for cranes and hoists.
• Stay updated with product knowledge, industry standards, and safety regulations to effectively communicate value propositions.
• Collaborate with Service Operations, Technical, and Marketing teams to ensure seamless execution of sales strategies.
• Monitor market trends, competitor activities, and customer needs to provide feedback for strategic planning.
• Maintain accurate records of sales activities in CRM and prepare timely sales forecasts and reports.
• Awareness of ISO 14001 & 45001 Standards

Industrial Services

We are looking for Service Specialist

One of Konecranes core competitive advantages is its highly skilled, motivated and engaged employees.

Create a joint foundation for all Konecranes employees. They are the backbone of our company and guide our decisions and priorities. Konecranes values are a part of our identity and shown in our behavior – the values guide our leadership, operations and activities.

We are now looking for Specialist Crane Service who is passionate about working in Field Services role. In this role, you will be responsible for the services and maintenance at site location.

Your key responsibilities:

1. Work assignments are planned by the branch (service planner or maintenance planner) and assigned to the field operative.
2. The field operative accepts work packages and enters work against the SR/WP.
3. The field operative cannot create new service requests (except through “do work”).
4. Record faults/exceptions using Risk & Recommendation method,
5. Estimate labor hours and parts cost for repairs.
6. Perform Safety Review and Visit Review and record next steps.
7. Consult with our customers to permit informed buying decisions based on recommendations made.
8. Awareness of ISO 14001 and 45001 standards

About This Role

To Perform site technical support for Installation, testing, and commissiong of variuous product of overhead travelling cranes, including retrofit and modernization works, within the country coverage area.

Main Responsibilities

• To perform and support installation, testing, and commissioning of any customer order manage by site supervisor for various products of overhead cranes, including retrofit and modernization, and repair works.
• To perform and support site inspection
• To attend and support factory acceptance test.
• To coordinate with appointed sub-contractor related to installation and commissioning works.
• To coordinate with all internal stakeholders for the successful of delivering the customer order.
• To complete and provide proper electronic and/or printed documentation utilizing the established company tools (if applicable)
• To participate in development program to improve both hard skils and soft skills
• To complete service reports and other required and appropriate documents in a professional, accurate, neat and legible manner and submit same in a timely manner and in accordance with established guidelines
• To maintain all company issued equipment, vehicle and assets in a safe and proper working order. Operate tools, equipment and vehicles in a safe and responsible manner. Notify supervisor of any deficiencies for resolution
• To follow all established safety rules and procedures, including those established by the customer
• To be fully aware of and comply with current responsibilities and requirements of the relevant OHS Acts Regulations and applicable Health and Safety policies and procedures to maintain a safe workplace.
• Report all hazards, incidents and injuries in accordance with legislation and company reporting procedures; - To participate in programs and assessments to improve health and safety in the workplace
• To execute all functions in line with the applicable delegation of authority
• To perform other duties as assigned
• Awareness of ISO 14001 and 45001 standards

About This Role

To development technical capabilities of field operatives, to manage and maintain all training assets and facilities, within country coverage

Main Responsibilities

• To develop annual training plan for field operatives in coordination with branch operation
• To perform technical training for field operatives in face to face session and/or online training
• In coordination with POSC to record training activities in LMS
• To coordinate with technical expert and external training organization to conduct special training and certification for field operatives
• To coordinate with APAC and Global FOD for training and technology update
• To manage and maintain training assets and facilities, and to plan annual expenditure for asset investment to support field operative development
• To perform site service support for field operative if any site escalation case which require higher level technical capability
• To coordinate with all internal stakeholders for the successful of delivering the customer order.
• To complete and provide proper electronic documentation utilizing the established company digital tools required (if applicable)
• To participate in development program to improve both hard skils and soft skills
• To complete reports and other required and appropriate documents in a professional, accurate, neat and legible manner and submit same in a timely manner and in accordance with established guidelines.
• To comply all established safety rules and procedures, including those established by the customer
• To be fully aware of and comply with current responsibilities and requirements of the relevant OHS Acts Regulations and applicable Health and Safety policies and procedures to maintain a safe workplace.
• Report all hazards, incidents and injuries in accordance with legislation and company reporting procedures;
• To participate in programs and assessments to improve health and safety in the workplace.
• To execute all functions in line with the applicable delegation of authority
• To perform other duties as assigned
• Awareness of ISO 14001 & 45001 Standards