Total 158 sales coordinator job vacancies in Accounting / Auditing category

Job Description

• Process customer inquiries, quotations, invoices, and purchase order accurately.
• Follow up on deliveries and ensure timely shipment, coordinating with purchaser, admin, warehouse and logistics teams.
• Fully assist to Sales team.
• Training will be provided.

Experience & Qualifications

• Fresh graduates are encouraged to apply. Entry-level candidates with a strong desire to learn are welcome.
• At least diploma in related field.
• Knowledge of MS Office ( MS Excel, Word, outlook )
• Punctuality, responsible, good communication & independent.
• Required language: English, Bahasa Malaysia, Mandarin is an added advantage.

Perks & Benefits

• Open culture
• Personal development opportunities
• Annual Leave
• Medical and Hospitalisation Leave
• SOCSO
• EPF
• EIS
• Performance Bonus
• Salary increment upon confirmation ( Based on performance )
• Working hours : 8.30am to 6.00pm ( 5 days week )

職位描述

• 準確處理客戶詢價、報價、發票和採購訂單。
• 跟進出貨情況，確保及時出貨，並與採購員、行政部門、倉庫和物流團隊協調。
• 全力協助銷售團隊。
• 我們將提供培訓。

經驗與資質

• 歡迎應屆畢業生申請。我們也歡迎有強烈學習意願的應屆畢業生。
• 至少擁有相關領域的文憑。
• 熟練微軟辦公室軟體（Excel、Word、Outlook）
• 守時、負責、善於溝通、獨立。
• 必備語言：英語、馬來語，會國語優先考慮。

福利待遇

• 開放文化
• 個人發展機會
• 年假
• 病假和住院假
• 社險公司
• 僱員公積金
• 環境影響評價
• 績效獎金
• 轉正後薪資成長（依績效而定）
• 工作時間：上午 8:30 至下午 6:00（每週 5 天）

What We Do Matters

Azendian Solutions is a Singapore‑grown software technology company committed to advancing sustainability in the built environment through the power of Data Science and Artificial Intelligence (AI).

We are seeking an experienced Enterprise Account Manager/ Sales Manager to drive revenue growth and manage key client relationships for a fast‑growing SME providing AI and data science solutions focused on sustainability and performance improvements in the built environment domain.

This role requires a strong understanding of building systems and facility operations and the ability to work closely with customers, technical teams, and external partners to translate business needs into well‑defined, commercially viable solutions. The successful candidate will own the full sales lifecycle—from opportunity development and solution design through proposal, presentation, and deal closure—while ensuring alignment with delivery capabilities and financial objectives.

Key Responsibilities

Business Development & Sales Execution

• Manage the full sales cycle including business development, pipeline creation, forecasting, and deal closure.
• Generate leads, qualify prospects, and maintain a robust pipeline to achieve revenue and profitability targets.
• Develop compelling sales presentations, proposals, and solution pitches tailored to client needs.
• Identify new markets, growth opportunities, and potential partnerships.
• Prepare proposals and manage the entire sales process from initial contact to contract award.

Client Relationship & Account Management

• Maintain and grow customer accounts through proactive engagement and relationship management.
• Understand customer needs and articulate relevant data, analytics, and AI‑driven solutions effectively.
• Ensure high customer satisfaction and serve as the primary point of contact for key accounts.

Solution Knowledge & Presentation

• Present and communicate the value of Azendian’s products, professional services, and analytics solutions.
• Stay updated on Smart Building, Smart FM technology trends, especially in relation to Data Science, AI, and analytics, to engage clients effectively.

Proposal & Commercial Development

• Lead the preparation of proposals, RFP/RFI responses, statements of work, and presentations.
• Work with delivery teams to estimate implementation effort, timelines, and resource requirements.
• Coordinate with finance to ensure pricing, cost estimates, and margin assumptions are accurate.
• Support contract negotiations and deal structuring.

Internal Collaboration & Delivery Alignment

• Act as the primary commercial interface between customers and internal delivery teams.
• Ensure smooth handover from sales to project delivery, with clear scope, expectations, and success criteria.
• Support ongoing customer engagement during project execution to ensure satisfaction and enable upsell or expansion opportunities.

Market & Domain Engagement

• Stay current with trends in smart buildings, BMS, HVAC, sustainability, ESG, and data‑driven energy optimization.
• Provide feedback to product and leadership teams on market needs and customer insights.
  
  Requirements
  
  Bachelor’s / Postgraduate / Professional / Master’s Degree in any Engineering discipline.
  
  7 to 10 years of relevant working experience, with at least 4 years in account management or solution sales.
  
  Experienced or knowledgeable in BMS solution, Smart Building or Smart FM systems, experience in Data, Analytics, AI, technology-related solutions will be a plus.
  
• Strong ability to adapt quickly to emerging technologies and industry trends.
• Action‑oriented, persuasive, and confident in influencing prospects and stakeholders.
• Self‑motivated, target‑driven, and capable of working independently with minimal supervision.
• Possesses a pleasant and professional personality to build strong, lasting relationships.
• Detail‑oriented in shaping deals and evaluating risks appropriately.
• Strong command of sales process management with excellent communication and presentation skills.
• Demonstrated ability to close deals effectively and consistently meet sales objectives.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Purpose of this role is to:

• Generate revenue and drive business growth for the company through selling of media solutions
• Expand customer base by growing existing clients and acquiring new ones
• Increase market share

Scope of the role:

• Build relationships with existing clients and agencies
• Prospect new leads
• Identify clients' needs, conduct sales presentations, negotiate terms and close deals
• Understand market/sector insights

Responsibilities :

• Achieve individual target set by the company
• Prepare sales forecasts and monitor sales revenue (TX) to ensure accuracy in monthly sales achievements
• Market and monetize all available inventory across Mediacorp's media platforms through programme sponsorships and other creative media solutions
• Possess basic understanding of Mediacorp's offerings, with an ability to conceptualize ideas, leveraging the strengths of our media to offer value to clients' marketing strategies
• Responsible for all aspects of account management, including developing strong relationships with clients, attending to their business needs and ensuring smooth delivery of media solutions to maintain client satisfaction
• Act as a conduit between clients and internal stakeholders to come up with relevant and effective media solutions to achieve clients' marketing and communication objectives
• Communicate crafted media solutions effectively and persuasively to clients
• Handle objections and resolve any challenges to close sales
• Ensure campaigns are executed smoothly as promised through prompt follow-ups
• Liaise with different internal stakeholders at various points of the sales journey. E.g. Creative team, booking admin, ad-ops, finance, customer & content group, central marketing, legal etc

For more senior Team Members:

• Provide a consultative approach in understanding and addressing clients' needs
• Work independently to drive growth from existing clients and develop new accounts
• Think strategically to uncover new business opportunities

• Degree or Diploma with minimum 5 years' experience in Sales & Marketing environment
• Team player with high level of energy, resourcefulness & business acumen
• Skilled communicator and problem solver
• Ability to build trust and rapport with clients
• Attention to details (meticulous) to ensure optimum delivery of campaign

Mediacorp is Singapore’s largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

Job Description

PURPOSE OF THIS ROLE

• Responsible for a sales group of 5-6 person to generate revenue and drive business growth for the company, based on sectors assigned. If candidate has industry experience in retail and property will be ideal.
• Drive market share shift of the assigned sectors.
• Leading and coaching a team of Account Directors/Managers in delivering omnichannel media solutions that span across various media platforms including broadcast, radio, digital, OOH, social, events and talents.
• Responsible for developing and implementing strategies to achieve the goals and objectives of the group.

SCOPE OF THE ROLE

• Build strong relationships with key clients, agencies and partners.
• Take charge of conversations with key internal stakeholders from other departments.
• Good grasp of sector knowledge, market trends and insights to facilitate building relevant omnichannel solutioning to clients.
• Strong leadership, commercial acumen, and deep understanding of cross platform media ecosystems.

KEY RESPONSIBILITIES & CHALLENGES

• Achieve group sales target set by Mediacorp.
• Mentor a team of Account Directors/Managers and ensure overall quality of work on team members’ accounts.
• Coach and develop team members to strengthen business acumen, strategic thinking and client engagement skills.
• Develop and maintain client satisfaction and continuous client relationship building.
• Direct sales team members in proposals and leading tailored presentations to clients that are backed with data and insights.
• Support and integrate sales strategies and objectives to drive and achieve sales revenue for sectors under his/her care.
• Assist with problem resolutions when team members encounter challenges and/or issues.
• Provide feedback to management on competitive landscape, industry trends and insights.
• Foster a high-performance, collaborative, and solutions-oriented sales culture.
• Identify and groom the next in line (potential rising star) within the group.
• Responsible for accuracy in revenue projection and forecast.
• Assist Division Lead in budget submission.

Qualification

• Degree or equivalent
• 8-10 years sales experience of which 5 years in leading a sales team
• Solid track record 
• Good networking and strong relationship with key media players
• Strong Interpersonal and leadership skills 
• Calm, composed and ability to resolve issues
• Strategic thinking with an eye for growth, revenue, and integrated solutioning opportunities
• Good command of English to communicate clearly and effectively
  
  Please note that your application will be sent to and reviewed by the direct employer -Mediacorp Pte. Ltd.

Job Summary:

As an Account Manager, you will be responsible for developing new business opportunities, managing key customer accounts, and driving revenue growth through the sale of IT solutions and services. This role requires a proactive, customer-focused professional who thrives in a fast-paced environment and enjoys building long-term partnerships. 

Key Responsibilities:

• Prospect, identify, and acquire new customers 
• Develop and execute sales strategies to achieve revenue targets 
• Manage the complete sales cycle from lead generation to deal closure 
• Build strong long-term relationships with various stakeholders, customers and vendors 
• Collaborate with internal teams to deliver outstanding customer experiences 
• Identify opportunities and trends to provide market insights and support business growth 
• Resolve customer concerns effectively and professionally 
• Perform other ad hoc duties as needed 
   

Requirements:

• Diploma or Degree in Information Technology, Engineering, Business Administration, or a related field 
• Previous experience in sales, account management, or business development (IT industry experience would be an advantage) 
• Strong communication skills, proven ability to build and maintain client relationships 
• Self-motivated, proactive, and results-driven mindset, positive attitude with strong customer service orientation 
• Strong analytical and problem-solving skills with great attention to detail 
• Ability to thrive in a dynamic and fast-paced environment 

Why Join Us? 

• Exciting opportunities in the growing IT solutions industry 
• Collaborative and supportive team environment 
• Career growth and professional development opportunities 
• Exposure to leading technologies and enterprise customers 

Key responsibilities

• Responsible for test and measurement businesses in the assigned territory.
• Formulate and implement market segments & territory sales plan to achieve growth targets.
• Derive and execute action plans to develop new markets and penetrate accounts.
• Establish strategic partnerships with government organizations, research institutions, universities, and key accounts.
• Coordinate with business units and marketing teams in new product launches and pursue opportunities in emerging technologies.
• Drive continuous improvement in the selling process such as planning, forecasting and productivity.
• Collaborate closely with cross-functional teams to deliver sales objectives.

Job Requirements

(education or experience and skills required to be able to perform this job)

• Degree in Electronic/Electrical Engineering or equivalent.
• Preferably 2-3 years of technical sales/application experience in the test and measurement industries.
• Highly-motivated and success-driven.
• Strong communication and interpersonal skills.
• Strong time management, problem-solving and analytical skills.
• Exercises strong initiatives, assumes ownership and ability to perform under significant pressure.
• Possess a valid driving license with own vehicle.
• Candidates in technical roles / Fresh Graduates with strong aptitude for sales are welcome to apply.

About the Role:

If you are looking to launch your career in client/account management within Field Marketing, we want to hear from you!

We are looking for a client focused and confident individual that isn't afraid of jumping straight into the deep end and working in a fast-paced environment.

The Part-Time Client Account Coordinator will work across a diverse range of household names, providing operational support, strategic advice & data analysis. A typical week can include creating and sharing presentations, providing insight through data analysis, engaging with clients & operational processes to support team reporting. 

Time Management, attention to detail, and juggling conflicting priorities are essential in this role; if you can work under pressure, you will find this role an interesting and challenging opportunity! This role would suit someone dynamic, capable of prioritising tasks & eager to make a difference within the retail marketing space.

Benefits:

• An attractive total salary package is on offer
• Flexible work life balance with a hybrid office / WFH
• Ongoing training and support 
• Individual professional development pathways
• Great company culture 

Primary Responsibilities:

• Develop and manage program operational processes and procedures to ensure efficient and effective field and client timelines
• Manage week to week operational processes to ensure client execution plans are implemented effectively and efficiently to meet field team requirements
• Support the development of the strategic direction of the client's program
• Work closely with the Client Service Manager to develop and present analysis and recommendations on areas of opportunity within the program
• Reporting – weekly, monthly and at other times when required
• Audits/Analysis to develop plans and recommendations to address opportunities to improve KPI’s / results

About You:

• Previous field or retail experience will be highly regarded, particularly within FMCG
• Ability to compile data from various sources and mine data
• Ability to resolve issues, adapt to change and refine processes
• Strong IT skills (MS Office skills especially Excel)
• Ability to prioritise and manage time effectively
• High level of written and oral communication skills
• Strong attention to detail

What’s Next?

If you’re ready to join a high performing team in the retail environment, then APPLY NOW!

Please note only short-listed candidates will be contacted.

Product area

Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.

Job description

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Additional job description

As an Account Manager, you will help to provide integrated, cross-platform advertising solutions to some of Google's largest partners within the e-commerce industry. You will support creation of account and campaign-specific proposals for customers by translating customer objectives into selecting Google ad solutions, and working with internal stakeholders to conduct research and learn about account or campaign relationships to complete proposals.

Qualifications

Job responsibilities

• Build and manage relationships with clients, and develop an understanding of their business issues, marketing objectives, and success metrics.
• Work proactively and cooperatively with internal and external stakeholders to ensure workflows and projects are completed on time to a high standard.
• Plan for, and achieve, business growth goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
• Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to present customers.
• Build an in-depth knowledge of how Google advertising products work and can be used to help meet a wide range of marketing objectives.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.

Preferred qualifications

• Experience working in Google Ads.
• Ability to travel for client meetings and training, as needed.
• Ability to work towards strategic goals and multitask in a fast-paced environment.
• Excellent business acumen, organizational, problem- solving, and influencing skills.
• Excellent verbal and written communication skills.

Job Summary

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers. You will work on security services with heavy emphasis on Smart Nation-type tech applications, cloud and industrial internet-of-things.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Responsibilities

• Generate leads and develop sales opportunities to expand customer base and revenue
• Contact and pitch to customers to achieve defined sales targets and business growth
• Build and maintain strong, long-term customer relationships to foster loyalty and repeat business
• Manage key accounts by understanding client needs and delivering tailored solutions
• Develop new sales from both new and existing customers to drive market expansion
• Collaborate with internal teams to design and deliver integrated solutions that meet customer requirements
• Ensure prompt and effective pre-sales and post-sales customer service to enhance customer satisfaction
• Conduct bi-monthly educational sessions with customer groups to promote product knowledge and engagement
• Meet or exceed performance KPIs to contribute to overall business objectives

Preferred competencies and qualifications

• Minimum 2 years of sales experience, preferably with exposure to construction or finance industries as a bonus
• Experience working in a System Integrator environment
• Demonstrated interpersonal skills to engage and influence diverse customer groups
• Apply a systematic approach to opportunity development to maximize sales potential
• Proven ability to develop new sales and negotiate effectively with clients
• Exhibit energetic, dynamic, independent, and driven work ethic to thrive in a fast-paced environment

Job Description 

NIQ Sales team is focused on growing revenue, finding new business opportunities and market penetration. Sales is NIQ growth engine which is instrumental for the company’s success. 

You will execute sales for new customers and existing accounts in own scope, securing a solid sales pipeline for the target solution and developing new revenue opportunities. 

You will be responsible for supporting a sales team in all business development efforts. You will collaborate with key stakeholders and other teams to support driving sales and growth across a given scope. 

Responsibilities 

• Execute sales for new & existing accounts in own scope for IA/Consumer products/solutions securing a solid pipeline and unlocking new revenue opportunities. 

• Support to manager and broader sales team in business development and current account expansion efforts and acquisition of new accounts: 

• Sales intelligence and lead generation 

• Proposal preparation, pricing, RFP support, reporting 

• Invoicing, contract management and reporting 

• Develop solid understanding of our IA/consumer solutions; our customers, their industry/business to support the planning and execution of sales plan. 

• Prospection and market analysis for potential clients. 

We are a performance-driven digital agency working closely with TikTok (Gold Partner) and Meta (Business Partner), trusted by fast-moving brands across the region.

We are looking for someone who can take ownership of client accounts, shape campaign direction, and lead execution across teams.

This is not a coordination role. You will be expected to think, plan, and drive outcomes.

What You Will Be Responsible For

Account Ownership & Strategy

• Own end-to-end client accounts across digital marketing campaigns

• Translate client objectives into clear campaign strategies and briefs

• Work with the performance team to align on campaign direction, targeting, and objectives

• Analyse performance reports and identify what is working, what is not, and what to adjust

Client Management

• Lead client communication, presentations, and strategy discussions

• Build trust through clear thinking and direction, not just reporting

• Manage expectations and handle difficult conversations when needed

• Ensure clients understand both the strategy and the results

Cross-Team Execution

• Work closely with performance, creative, and video teams to ensure campaigns are executed effectively

• Coordinate timelines, deliverables, and campaign requirements

• Ensure briefs are clear and actionable across teams

• Identify gaps early and take ownership to resolve them

Performance & Improvement

• Track campaign performance with clear reasoning (not just surface metrics)

• Translate data into actionable insights and next steps

• Continuously refine strategy based on results

What We Are Looking For

• 3–5+ years in a digital marketing / agency environment

• Strong ownership mindset — able to manage accounts without constant follow-up

• Comfortable handling multiple accounts and moving parts under pressure

• Clear communicator who can align clients and internal teams

• Able to guide junior team members and raise their standard

• Comfortable making decisions and taking responsibility

This Role Is NOT For You If

• You need constant direction or reminders

• You are uncomfortable handling clients directly

• You avoid making decisions or taking ownership

• You prefer execution over planning and strategy

Why Join Us

• Work directly on real campaigns with measurable business impact

• High-performance environment with strong expectations

• Opportunity to take ownership and grow quickly

JOB SUMMARY

Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential.  Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity.  Achieves personal and team related revenue goals.  Ensures business is turned over properly and in a timely fashion for proper service delivery.  Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience.  Provides service to customers in order to grow the account on behalf of the company.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

   

CORE WORK ACTIVITIES
 

Understanding Market Opportunities & Driving Revenue

• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
• Partners with group/catering counterpart to effectively manage the business opportunity.
• Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.
• Handles all opportunities if property does not participate in an EBC.
• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.
• Focuses efforts on group/catering accounts with significant potential sales revenue.
• Develops effective group/catering sales plans and actions.
• Designs, develops and sells creative catered events.
• Maximizes revenue by upselling packages and creative food and beverage.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for each property based on market conditions and individual property needs.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Providing Exceptional Customer Service

• Handles complex business with significant revenue potential as well as significant customer expectations.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Provides excellent customer service in order to grow share of the account.
• Executes brand’s Customer Service Standards and property’s Brand Standards.
• Executes and supports the business Customer Service Standards and property’s Brand Standards. 
• Participates in and practices daily service basics of the brand.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Building Successful Relationships

• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
• Manages and develops relationships with key internal and external stakeholders.
• Uses sales resources and administrative/support staff.

Additional Responsibilities

• Utilizes intranet for resources and information.
• Conducts site inspections.
• Creates contracts as required.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.