We are looking for an energetic, highly motivated individual to join our Sales team and grow new business with key customers in the North-West Region. This role will be stationed in Bengaluru.
As a technical sales manager, you will be working closely with hardware engineering and purchasing contacts directly. The ability to develop an expertise in XP's power supply products with an in-depth knowledge of our industry are keys to success.
> KEY RESPONSIBILITIES
Sale Management
- Prospect and identify new customers and opportunities.
- Manage and retain existing customer to develop new programs.
- Assist customer in resolving technical issues.
- Listen and understand customer needs and requirements to differentiate our solution from competitors.
- Update and maintain Salesforce Database
- Follow up and update on Project status.
- Follow up with customers and update on forecast
- To follow through the sales process from order to shipment.
- Manage customer and get End use statement
- Create and adapt strategies to meet productivity and revenue goals.
- Visit customers regularly while building personal working relationships with key hardware engineering and purchasing contacts
- Identify the customers in your region which have a sizable spend in power supply products and are attracted to XP Power’s value proposition.
- Create and maintain a focus account list which describes the customers that drive your productivity.
Customer Service
- Manage customer complaints and RMA returns.
- Maintain and update Salesforce Contact Database
- Focus on the total customer experience in all interactions with customers and partners.
System and Processes
- Improve effectiveness and efficiency on existing systems and work procedures.
- Work closely with the inside sales, quality engineers, application engineers with other supporting staffs.
Local Management
- Assist and facilitate local sales team in Program/Project management, Booking and Shipping, Market Segmentation etc..
- Assist with administrative duties when necessary
