Total 5,179 support analyst job vacancies

Job Description

* To verify & execute renewable fuel, crude oil and petroleum products trade instructions accurately to ensure seamless settlement and reduce operational risks.

* To perform physical delivery operations of renewable fuel, crude oil and petroleum products.

* To analyze trading exposures and profit/loss.

* To support business development.

* To generate external and internal trade reports in both English and Japanese.

Job Requirements

* More than 3 years of renewable fuel & petroleum trading/operations/risk analysis experience.

Responsibilities:

• Participate in RFP and presales activities, including requirements gathering and analysis, solution design, effort estimation, and preparation of technical and functional proposals.
• Evaluate proposed solutions to identify functional, process, or system gaps, and recommend improvements that enhance business value and operational efficiency for customers.
• Prepare comprehensive Functional Specification Documents (FSDs) to clearly define business requirements and support the development lifecycle.
• Collaborate closely with customers, development teams, and QA teams to ensure requirements are accurately understood, implemented, and delivered within project timelines.
• Design and develop PL/SQL components, including packages, procedures, functions, and triggers, to support application functionality and business processes.
• Analyze, troubleshoot, and optimize SQL queries to improve database performance, scalability, and execution efficiency.
• Perform data migration, import, and export activities to support application implementation, maintenance, and operational requirements.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or a related field;

Interested applicants, please Email , and look for johnwong@recruitexpress.com.sg

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

At Optiver we operate without bureaucracy, without hierarchy and without egos. We are a trading firm that combines diverse skill sets, unique minds and the desire to be better. We’re passionate, driven and collaborative when it comes to tackling interesting problems. That’s where you come in.

Optiver is looking for an Commodities Analyst to join our growing Singapore office in the Commodities trading team.

WHO WE ARE

Optiver is global electronic market maker. We use our own capital, at our own risk, to trade on major financial markets around the world, 24 hours a day. We aim to always provide prices for a wide range of products including listed derivatives, equities, ETFs, bonds and foreign exchange. As such, we have no clients but provide liquidity services to the financial markets on which we trade. We do this by developing our own trading strategies and systems, using originally developed code and cutting-edge technology.

Optiver Asia Pacific represents one of three business units of the Optiver group (the others being Europe and the US). The Asia Pacific business unit includes the following locations: Sydney (regional headquarters); Hong Kong; Shanghai; Singapore; Taipei and Mumbai. The business in Singapore is deemed to be an integral part of the APAC strategy over the coming years with anticipation of significant growth.

WHAT YOU’LL DO

As a Quantitative Research Analyst, you’ll provide analysis in the commodity space. Your main responsibilities include:

• Conducting research for improving predictions in the commodities markets
• Using data to gather insights, improve decision making and performance
• Being a subject matter expert on your given market and asset class
• Driving continuous improvement
• Developing position-taking strategies on key markets leveraging fundamental and quantitative analysis
• Making good risk reward trading decisions based on analyzing large and complex data sets
• Collaborate with other trading members to improve other strategies from a quantitative perspective

WHO YOU ARE

To succeed in this role, you’ll need to have the below skills and experience:

• Strong analytical and quantitative skills with the ability to work with data to look for creative trading solutions to real world events
• Exceptional analytical skills, particularly in terms of identifying opportunities when analysing large data sets
• Extensive mathematical and statistical modelling skills, utilising a range of techniques
• Strong programming or scripting skills to develop your own robust models and algorithms to offer the best price on the products traded
• Ability to build tools and conduct analysis that take trading strategies to the next level
• Passion for trading and research and a strong desire to continuously improve
• Strong communication skills and ability to work in a fast paced environment
• Collaborative attitude and continuous improvement mindset

WHAT YOU’LL GET

• The chance to work alongside diverse, intelligent, and driven peers in a rewarding environment
• Competitive remuneration, including an attractive bonus structure and additional leave entitlements
• Training, mentorship and personal development opportunities
• Gym membership plus weekly in-house chair massages
• Daily breakfast and lunch
• Regular social events including an annual company trip
• A work-from-home allowance and support
• Guided relocation, a competitive relocation package and visa sponsorship where necessary.

As an intentionally flat organisation, we believe that great ideas and impact can come from everyone. We are passionate about empowering individuals and creating diverse teams that thrive. Every person at Optiver should feel included, valued and respected, because we believe our best work is done together.

Optiver encourages Singaporean nationals and Permanent Residents to apply. Our commitment to diversity and inclusion is hardwired through every stage of our hiring process, we welcome requests for reasonable adjustments during the process to ensure that you can best demonstrate your abilities.

Key Responsibilities

·       Collaborate with business stakeholders to gather analyze and document ESG related requirements

·        Translate business needs into functional and technical specifications for data and analytics solutions

·        Work closely with data engineering and data science teams to design and implement ESG reporting and analytics solutions

·        Analyze ESG datasets eg carbon emissions sustainability metrics compliance data to identify trends and insights

·        Support the development of ESG dashboards KPIs and performance tracking frameworks

·        Ensure alignment with global ESG standards and frameworks eg GRI SASB TCFD ISSB

·        Assist in defining data models data governance and data quality standards for ESG reporting

·        Participate in UAT User Acceptance Testing and validate system outputs against requirements

·        Provide domain expertise on ESG products services and regulatory expectations

·        Create comprehensive documentation including BRDs FRDs use cases and process maps

·        Facilitate communication between business product and technical teams

Required Skills  Qualifications

·        5 years of experience as a Business Analyst preferably in ESG sustainability or financial services domains

·        Strong understanding of ESG concepts reporting frameworks and sustainability metrics

·        Proven experience working with data analytics data modeling and data visualization tools eg Power BI Tableau

·        Familiarity with data science concepts statistical analysis and predictive modeling

·        Minimal Handson experience with SQL andor PythonR for data analysis will be good to have

·        Experience working in Agile environments and handling cross functional teams

·        Strong analytical thinking and problem solving skills

·        Excellent stakeholder management and communication skills

Job Summary:

We are seeking a Technical Business Analyst to bridge the gap between our restaurant operations and technology solutions. You will lead the design and implementation of two critical systems: (1) a billing and sales expenditure tracking system, and (2) a QR-code-based website for customer self-ordering and payment at each table. Your goal is to increase operational efficiency, reduce errors, and enhance the guest experience.

1. Billing & Sales Expenditure System

· Analyze current manual or semi-digital billing processes and expenditure tracking (food cost, labor, overheads).

· Design and document requirements for a unified system that captures:

· Daily sales (per table, per server, per menu item)

· Real-time expenditure (ingredients, supplies, wastage)

· Profitability per dish and per shift

· Work with developers or POS vendors to build or configure the system.

· Ensure integration with accounting software (e.g., QuickBooks, Zoho Books).

· Create automated reports on cost of goods sold (COGS), margins, and expense anomalies.

2. QR Code Ordering Website

· Lead the end-to-end requirements for a mobile-friendly website accessible via QR codes placed on each table.

· Specify the customer journey:

· Scan QR code → View digital menu (with images, allergens, modifiers) → Add to cart → Enter table number → Pay online.

· Integrate payment gateways (Stripe, Razorpay, PayPal, or local UPI/cards).

· Ensure the website syncs orders directly to the kitchen display system (KDS) or POS printer.

· Define requirements for table management (e.g., prevent order mixing, support splitting bills).

· Collaborate with UI/UX designers and developers for a frictionless experience.

3. Integration & Data Flow

· Ensure the QR ordering website pushes data (sales, items, payment status) back to the billing/expenditure system automatically.

· Define API requirements between systems.

· Handle offline scenarios (e.g., website down – fallback to manual billing).

4. Testing & Deployment

· Write test cases for billing accuracy, payment security, and order routing.

· Conduct UAT (user acceptance testing) with restaurant staff.

· Train managers and servers on using the new systems.

5. Ongoing Optimization

· Monitor system performance, order conversion rates, and payment failures.

· Suggest improvements based on sales/expenditure data (e.g., remove low-margin items, adjust pricing).

Required Skills & Experience

· 6+ years as a Business Analyst, Technical BA, or Product Owner in restaurant, retail, or E-commerce field

· Proven experience designing POS systems and tracking or similar to front page design

· Solid understanding of language platforms, e-commerce checkout flows, and payment gateway integration.

· Ability to write functional requirements, user stories, and process flow diagrams (UML, BPMN).

· Basic technical knowledge: APIs (REST), databases (SQL), and web technologies (HTML/CSS/JS fundamentals) to communicate with developers.

· Excellent stakeholder management – you will work with chefs, servers, owners, and developers.

· Experience with Jira, Confluence, or Notion for documentation.

Responsibilities

• Conduct discovery sessions, interviews, workshops, and workflow mapping with business teams to identify AI opportunities.
• Translate business pain points into AI-ready problem statements, hypotheses, success metrics, requirements, user stories, and acceptance criteria.
• Lead the scoping and coordination of AI POCs and MVPs, from opportunity framing to prototype validation and pilot recommendation.
• Partner with technical teams, vendors, and business users to design AI-enabled workflows and solutions.
• Coordinate UAT, pilot feedback, test scripts, evaluation rubrics, and validation reports.
• Analyze results from POCs/MVPs and recommend whether solutions should be scaled, refined, paused, or discontinued.
• Prepare business cases, PRDs, process maps, delivery plans, risk logs, decision papers, and stakeholder updates.
• Support responsible AI adoption by ensuring appropriate human oversight, data handling, disclosure, quality checks, and policy compliance.
• Develop user guides, SOPs, training materials, and change management support for AI-enabled workflows.
• Stay updated on AI tools, media industry use cases, and emerging best practices, and translate these into practical recommendations for Mediacorp.

Requirements

• 5 years of experience in business analysis, product analysis, digital transformation, AI/data projects, consulting, or technology-enabled process improvement.
• Strong experience in stakeholder engagement, requirements gathering, workshop facilitation, process mapping, and documentation.
• Experience supporting POCs, MVPs, pilots, UAT, Agile delivery, or product development.
• Ability to structure ambiguous business problems and translate them into clear solution requirements and testable success criteria.
• Good understanding of generative AI, LLMs, AI agents, automation, chatbots, analytics, or enterprise AI tools.
• Strong communication skills, with the ability to explain AI and technology concepts to non-technical stakeholders.
• Comfort working across business, product, engineering, data, vendor, governance, and leadership teams.
• Experience in media, broadcast, digital content, newsroom operations, creative production, marketing, advertising, or commercial workflows.
• Hands-on experience with ChatGPT, Claude, Gemini, Copilot, and other commonly used AI tools, as well as AI prototyping tools, prompt engineering, low-code automation, dashboards, or agentic workflows.

A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Information Technology team - Singapore

IT Service Management Support provides A&O Shearman (AOS) with an initial point of contact for providing first and second line resolution for IT support calls, requests and reporting. The team manages requests for new services and liaises with other areas of IT to resolve issues with existing systems and hardware.

What you will do

The Senior IT Analyst acts as an ambassador for IT, is responsible for handling requests and incidents as well as providing operational technical support along with occasional training to all customers within A&O Shearman, but predominantly for the Singapore office. The Senior IT Officer is also responsible for driving technological adoption, challenging the status quo, engaging with customers, and is expected to contribute in a positive manner to the success of the firm.

Customer Relationship Management

• Engage frequently with customers to educate and advise on their technological requirements
• Identify areas for innovation in line with the firm’s IT strategy
• Offer solutions to technical and non-technical problems
• Be proactive and innovative with technological advancements and changes

Service Support

• Maintain an effective working knowledge of incident resolution across all areas of IT Support in order to maximise customer service and call resolution
• End to end ownership of incidents and requests monitoring tickets passed to other support teams
• Ensure accurate and timely updates are maintained in the Incident Management System, no ticket should be more than 5 days old without a regular update
• Receive and handle requests for support following agreed procedures
• Promptly allocate tickets/requests as appropriate
• Maintain relevant records and documentation

Infrastructure & Application Support

• Assist in the investigation and resolution of incidents and problems relating to application, infrastructure and/or, operating and network systems
• Carry out agreed operational and specified maintenance procedures of a routine nature
• Monitor routine operations and initiates corrective action if processes fail

Service Delivery

• Take responsibility for the resolution of incidents ensuring 1st and 2nd line resolution is achieved, within agreed SLAs
• Meet all OLA Service activity targets in line with performance targets defined for the technology service
• Ensure that requests are properly logged, assigned, tracked and responded to in a timely manner and according to agreed standards and procedures. Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimise delays
• Manage all calls accurately using the BMC Helix (Service Desk) ticket logging system
• Flexible with hours in order to fully support the team and to ensure the effective running of the operation outside of working hours as required

Supplier Management

• Work with suppliers to deliver services in line with agreed SLAs

Risk Management

• Appropriate escalation of incidents and requests to the Senior IT Manager in line with A&O Shearman’s processes

Quality, Methods & Tools

• Follow processes to ensure an exceptional level of service is provided to both internal and external customers

Key Relationships:

• Work with internal customers and external clients to deliver a professional, customer focused service; prioritising accordingly
• Work closely with IT Manager to deliver an efficient and effective service
• Work with the wider Asia Pacific team to ensure a seamless approach to support and security across applications and infrastructure

What you will have

Experience & Competencies

• Proven experience in a customer facing role within an IT Support / Service Desk environment
• Knowledge of Service Desk operations, to include a good knowledge of IT best practice, industry trends and customer service
• Experience with Microsoft products (Office/OS), BMC Helix ticketing system
• Knowledge and experience with Video Conferencing and Audio Visual technology
• A proactive and solution-driven mindset with ability to demonstrate initiative by contributing new ideas through creative thinking
• Clear verbal and written communication skills in Thai and English, with the ability to explain technical instructions in a non-technical way
• An enthusiasm to engage with people and a passion for exceptional customer service and technology innovation
• Ability to promote technology within the firm, using business friendly language, and seek out opportunities with tangible business benefits
• Ability to work in a team environment to achieve service levels as a group and individually
• Prioritise and manage workload effectively, often under pressure
• Take personal responsibility to keep up to date with new technologies, systems and solutions and to facilitate technological innovation
• Ability to think logically, analyse situations and solve problems in a timely manner
• Awareness of business-critical incidents, and their potential implications for the business
• Ability to develop good working relationships across the breadth of the IT function and effectively share knowledge between individuals and teams to contribute to overall effectiveness of project and service improvement work
• Self motivated, self-starter, who will undertake all activities to the highest professional standards

Qualifications

• Accreditation in relevant technologies (Microsoft/Cisco etc.) and ITIL V.3 Foundation is desirable

Working Hours

• Work outside normal office hours, including on call, weekend/evening work will be expected as required by individual projects and activities
• This job description indicates the general nature and level of work expected. It is not designed to provide a comprehensive listing of the activities, duties, responsibilities or skills and competencies required of the staff member. The staff member may be asked to perform other duties as required.

Responsibilities

• Gather citizen and business requirements through service journey mapping and build business cases using rapid prototyping techniques.
• Produce user stories, functional specifications, and acceptance criteria, and construct prototypes to validate requirements and measure delivered value.
• Research and recommend suitable technologies, including AI tools, ensuring alignment with central technology directions and whole-of-government solutions through hands-on experimentation.
• Assess and apply appropriate development methodologies, including Agile and Waterfall, across varying project environments.
• Oversee system readiness ahead of deployment and conduct impact assessments for proposed changes.
• Support the Chief Information Officer in surfacing digital transformation opportunities across the agency.
• Establish product vision, roadmap, and objectives that are anchored to overarching business strategy.
• Translate product strategies into actionable plans and leverage data analytics to guide product decisions.
• Facilitate workshops, focus group sessions, and sprint reviews to drive alignment across cross-functional stakeholder groups.
• Collaborate with technical and business teams to iterate on solutions using tools such as Figma, Miro, JIRA, GitHub, GitLab, and rapid application development platforms including OutSystems.

Requirements

• Degree in Information Technology or a related discipline.
• Minimum 4 years of experience in IT business analysis, solution design, and testing, with exposure to at least one full software or product development lifecycle.
• Proficiency in working with modern web technologies (e.g., React, JavaScript, Python, Java, .NET/C#), government development tools and CI/CD concepts including SHIP/HATS, and content management systems such as Sitefinity or SharePoint Online; a Business Analysis certification (e.g., CBAP), Scrum Master, or Product Owner certification is advantageous.
• Strong analytical and problem-solving abilities, with excellent stakeholder management skills and the capacity to facilitate discussions across all levels of the organisation; a proactive, inquisitive mindset with the ability to code and iterate during planning sessions is essential.

Clarence Khoh
R1552376

Ensure the accuracy, completeness, and consistency of customer data within the system by performing regular data cleansing, and validation checks. Ensure proper data entry protocols, duplication control, and timely updates, to support reliable reporting and effective decision-making.

Assist and optimize end-to-end customer service and sales workflows to improve efficiency, responsiveness, and overall customer experience. Assist sales manager to identify gaps and implement best practices, standard operating procedures (SOPs).

Assist and coordinate customer engagement by ensuring timely, accurate, and communication throughout the sales cycle. Support quotation process by standardizing templates, improving turnaround time, and ensuring pricing accuracy in agreement and alignment with customer requirements.

M-F, 8.30am to 5.30pm
$5,200 max x 13 + 2-3 months VB

Roles and Responsibilities

§  Consolidate and summarizefuel consumption data across the entire ONE fleet

§  Support fuel savinginitiatives and decarbonisation activities 

§  Conduct comprehensiveanalysis and reporting on fuel consumption and vessel performance

§  Research and evaluate newvendors and emerging technologies for vessel modifications and efficiencyupgrades

§  Monitor the utilization forenergy saving devices

§  Maintain regular conditionchecks for D/G and Boilers to ensure optimal performance and early detection ofabnormalities

§  Conduct research andpropose new technical solutions or vendors to enhance fleet efficiency.

§  Support in any ad hoc tasksand projects as assigned 

Interested candidates, do submit your resume to : jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Overview of the Merchandise Analyst, Global E-commerce role

The eCommerce team is responsible for delivering a superior site experience for the customer, using data and customer insights to deliver easy, inspiring product discovery and helpful, intuitive, content-rich product pages.

You will have the opportunity to collaborate closely with cross-functional partners to deliver a seamless, friction-free, shopping experience online.

Responsibilities

• Perform Seasonal and Ad-hoc product data set-up, UAT +Maintenance
• Manage Related Product setup and Group-to-Category setup
• Update SKU attributes, fabric description and category thumbnail post seasonal builds
• Perform daily and weekly site maintenance activities including removing out of stock items, relaunching back in stock items, removing no go-forward SKUs, maintaining rollover SKUs
• In charge of the promo process (including upload of pricing files, Alert & PIP Thumbnail messaging, etc.)
• Update SEO Copy when required
• Resolve/fix PIP (Product Information Page) issues raised by merchants and stores
• Continual review of sites conducting PIP and site scrubs toensure a seamless and accurate shopping experience
• Support Franchise and Wholesale Partners’ seasonal product dataset-up through the provision of web data and images
• Support ad-hoc projects as assigned
• Work across multiple platforms including Netsuite, Airtable, SearchSpring and Barilliance
• Build and maintain relationships based on thorough planning, timely and professional communications, and intelligent problem-solving with internal partners, and cross-functional resources.

Criteria

• Min tertiary qualification and 2 years of e-commerce or related experience (candidates with less experience can be considered for the Specialist position)
• Ability to make timely decisions, anticipate problems, and provide creative solutions
• Strong affinity for the brands and products
• Proven analytical, business planning, and organizational skills
• Ability to deal with ambiguity and a changing environment
• Experience working in a global business and across multiple time zones
• Strong attention to detail
• Intermediate Excel skills (working knowledge with pivot tables and v-lookups)

We believe in People First
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation,
creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI
initiatives prompt associate participation and engagement, aligning with our core vision to reflect the
communities where we do business and put people first.

This position reports to the Logistics Manager and will be trained to analyze inventory data to support effective inventory management, cost control, and operational decision-making. He/she will learn to ensure data accuracy across ERP systems, monitors inventory performance, identifies trends in consumption, excess, and obsolescence, and learn to deliver actionable insights through reports and dashboards. Exposure working cross-functionally with operations, materials, warehouse, and finance teams to improve inventory health, data integrity, and compliance with internal controls and audit requirements.

Learning Outcomes:

• Inventory Performance Analysis: Analyze inventory data across raw materials, WIP, and finished goods to monitor turns, DOS, accuracy, and inventory health (active, slow, excess, obsolete).

• Data Extraction & Validation: Extract inventory and transaction data from SAP / ERP and BI tools; validate data accuracy, completeness, and alignment with physical inventory and cycle unt records.

• Cycle Count & Variance Analysis: Support cycle count and physical inventory processes by analyzing variance trends, identifying root causes, and highlighting repeat discrepancies for corrective action.

• Excess & Obsolete (E&O) Reporting (Warehouse Storage): Exposure working with MA on regular E&O reports, identify aging inventory risks, and learn to propose data-driven mitigation actions such as usage, reallocation, or disposition and identify Warehouse Storage recording

• Dashboard & Reporting Development: Develop and maintain inventory dashboards and standard reports using Excel, Power BI, or similar tools to support management decision-making.

• Inventory Cost & Warehouse cost Analysis: Support financial analysis related to inventory valuation, material absorption, and inventory warehouse Cost impact by providing accurate and timely data insights.

• Process Improvement & Data Standardization: Identify gaps, inefficiencies, or data inconsistencies in inventory processes and collaborate with planning, warehouse, and finance teams to improve data integrity and process robustness.

• Audit & Compliance Support: Provide inventory data, analysis, and documentation required for internal and external audits, including SOX, inventory waivers, and compliance reviews.

• Cross-Functional Collaboration: Work closely with Production Control, Materials Planning, Warehouse, Finance, and Operations teams to align inventory data insights with operational and business objectives.

Technical Skills and Competencies:

• Bachelor’s Degree in Supply Chain Management, Industrial Engineering, Business Analytics, Data Analytics or Logistics / Operations Management

· 4-8 years of progressive experience in process improvement, consulting, or business analysis roles

· Demonstrated experience in regulated or operationally intensive environments is highlypreferred

·        Proven track record of successfully delivering process improvement initiatives

· Proficiency in business process mapping methodologies and tools

· Strong foundation in Lean principles and operational excellence frameworks

·        Ability to break down complex, ambiguous problems into structured components andactionable insights

·        Outstanding ability to convert ambiguity into structured, logical frameworks

·        Ability to use data (where available) to validate hypotheses and quantify impact

·        Ability to engage stakeholder across business and technical teams, and facilitate structured discussions

About Us

Banjaran Asset Management Pte. Ltd. is an MAS-regulated asset management company. Our investment team manages a multi-asset portfolio encompassing public equities, fixed income, and alternative investments, aimed at delivering targeted risk-adjusted returns for our clients. We pride ourselves on a collaborative culture that encourages research, ownership, and intellectual curiosity.

Role Summary

We are seeking an Investment Analyst to support our Private Equity and Private Credit mandates. This is a role requiring a candidate who is fluent in legal documentation. You will play a key role in the full investment lifecycle from initial deal screening & due diligence to transaction execution & portfolio monitoring.

Key Responsibilities

Due Diligence

Legal Due Diligence: Ensure regulatory compliance, review contracts and legal documentation.

Operational Scrutiny: Conduct background checks on management teams and assess the competitive landscape of target industries.

Transaction Execution

Documentation Management: Review and negotiate Non-Disclosure Agreements (NDAs), Term Sheets, Exclusivity Agreements, and SPAs/LPAs.

Conditions Precedent (CPs): Manage the CP checklist to ensure all legal and financial requirements are met before capital is deployed.

Investment Analysis & Monitoring

Investment Memos: Draft comprehensive memos for the Investment Committee (IC) that synthesize financial upside with legal risk mitigants.

Portfolio Management: Monitor the financial health and covenant compliance of portfolio companies.

Required Skills and Qualifications

Education: Diploma in Legal Studies

Experience: 3 years and above as a Corporate Paralegal

________________________________________

Why Join Us

• Comprehensive exposure to the full investment cycle.
• Direct interaction with senior investment professionals.
• A collaborative work environment that promotes career growth and learning.

About

Liquid Group is a FinTech payments services group based in Singapore. Liquid empowers and connects businesses and individuals to make transactions in a smart, secure and cost-effective way, anywhere in the world.

We operate a regional payment network to enable cross-border QR payment services for e-wallet operators, banks, and merchants. We also provide white-label solutions to accelerate the development and adoption of mobile payments for our business partners.

We work in a collaborative and adaptive way, exploring innovative ideas and solving challenging problems to develop our products. Together, we ensure efficiency, security, and convenience for our partners and customers.

Website: www.liquidgroup.sg

Own the product acceptance layer of our AI-first SDLC: translate business requirements into crisp acceptance criteria, design the acceptance test strategy, automate high-value scenarios (using company-approved AI tools), and present objective release-readiness recommendations to the Product Committee (acting as CAB). The role balances technical BA rigor with QA depth, ensuring each release is secure, compliant, auditable, and aligned to business value.

Key responsibilities

Requirements & acceptance criteria

• Analyze business requirements and PRDs to create unambiguous acceptance criteria (e.g., BDD-style Given/When/Then) and clear non-functional requirements (security, performance, compliance).
• Maintain end-to-end traceability from requirement → test → evidence → approval in ticketing/VCS systems.

Test strategy & planning

• Create a product acceptance test strategy covering integration, UAT, happy paths, edge cases, and negative/fraud scenarios; align with security/testing outputs (SAST/DAST/vulnerability scans).
• Define test plans and test data needs; ensure no production/cardholder data is used in AI tools.

Automation with approved AI tools

• Use company-approved AI tools (e.g., ChatGPT Business, Cursor, Lovable) to generate automated acceptance test suites and scaffolds from defined criteria & business scenarios—always with human review/peer review and proper evidence capture.

Execution & reporting

• Execute acceptance suites across environments; triage defects with Dev, Sec, and DevOps; confirm fixes meet criteria.
• Produce Acceptance Test Reports (metrics, pass/fail per criterion, known issues, residual risks, security findings, evidence links) and present to the Product Committee with a clear go/no-go recommendation for production readiness.

Compliance, security & auditability

• Ensure artifacts and approvals (business, technical, security, compliance) are recorded; support audits with explainable evidence. Retain evidence per policy.
• Proactively identify/flag AI-related risks (fairness/bias, explainability), data protection issues, and separation-of-duties breaches.

Key Requirements

• 4+ years experience in Technical Business Analysis or Product QA / Testing
• Deep understanding of product workflows, system requirements, and user journeys
• Hands-on experience in:
• Functional and UAT testing
• Test planning & execution
• Writing test cases and acceptance criteria
• Regression & API testing
• Comfort working with automation or AI-assisted testing tools (experience piloting or adopting AI tools a strong plus)
• Experience with FinTech, payments, banking, or transactional systems preferred
• Strong analytical skills with ability to break down complex workflows
• Effective communicator with cross-functional teams

• Seniority Level

  Mid-Senior level

• Industry

  • Financial Services

• Employment Type

  Full-time

• Job Functions

  • Quality Assurance

• Skills

  • Analytical Skills
  • Quality Assurance
  • Test Planning
  • Strategy
  • Business
  • Test Strategy
  • Business Analysis
  • System Requirements
  • Artificial Intelligence (AI)
  • Business Requirements