Total 2,110 Full-time job vacancies in Upper Coomera

Job Responsibilities:

• To support marcomms work in Student Development Office (SDO), for a critical period in July till Sept
• SDO will organise the NP Inter-School Games and Poly Forum 2026 from July to September, temporary staff can assist with design, social media, and on-ground operations support

Pre-requisites:

• Experience in marcomms, project management, and social media

Working Hours:

• 08:30am - 06:00pm, Mon - Thu
• 08.30am - 5:30pm, Fri
• No duty on Weekends or Public Holiday

Kindly note that this is an hourly paid position.

LEADING THE MARKET SINCE 1969

Founded in 1969, our company is a leading self-adhesive tape manufacturer, distributor, importer & exporter for a broad spectrum of quality self-adhesive tapes and packaging products / materials.

Our rich history and active presence in the industry has brought about high brands and product recognition by industry leaders. Our excellent track record for efficient and reliable services backed by high manufacturing standards have enabled us to be the leading choice for packaging solutions.

We are currently hiring and looking for a resourceful and highly motivated individual to join our expanding Marketing teams as :

Warehouse Assistant

• Must have Forklift licence;
• Class 3 licence is an added advantage;
• Prior experience as warehouse assistant is preferred;
• Should be comfortable with loading/unloading heavy goods manually;
• 5 days work week; 830am to 6pm.

Job Summary

We are seeking a detail-oriented Junior MarketVIEW Engineer with hands-on experience in supporting, maintaining, and enhancing MarketVIEW applications. The ideal candidate will have a strong technical foundation, exposure to trading or financial systems, and the ability to work closely with business stakeholders and technical teams to ensure the smooth operation of MarketVIEW platforms.

Mandatory Skill Set

• 2–4 years of hands-on experience with MarketVIEW;
• Experience in application support, maintenance, or development within a MarketVIEW environment;
• Strong understanding of market data, trading, or risk management systems;
• Proficiency in SQL and working with relational databases;
• Basic scripting/programming knowledge (Python, Shell Scripting, or similar);
• Strong troubleshooting and problem-solving skills;
• Excellent communication and stakeholder management abilities;
• Bachelor's degree in computer science, engineering, information technology, or a related field.

Desired Skill Set

• Experience in Capital Markets, Commodities, Energy Trading, or Financial Services domains;
• Familiarity with Linux/Unix operating systems;
• Knowledge of APIs, system integrations, and data feeds;
• Exposure to incident management and production support processes;
• Understanding of software development lifecycle (SDLC) and release management;
• Experience working in Agile environments;
• Knowledge of cloud platforms and DevOps tools is an advantage.

Responsibilities

• Support, maintain, and troubleshoot MarketVIEW applications and related systems;
• Monitor application performance and ensure system stability and availability;
• Investigate and resolve production issues in a timely manner;
• Collaborate with business users to gather requirements and provide technical solutions;
• Assist in application configuration, testing, deployment, and upgrades;
• Develop and maintain reports, workflows, and integrations within the MarketVIEW environment;
• Participate in system enhancements and continuous improvement initiatives;
• Create and maintain technical documentation, support guides, and operational procedures;
• Work closely with cross-functional teams, including development, infrastructure, and business stakeholders;
• Ensure adherence to organizational standards, security policies, and best practices.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection, and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

HR Intern (HRMS) - 1-Year Contract

We are looking for a HR Systems Intern to support our HR team in a system migration and implementation project.

Job Responsibilities

• Assist in HR system’s data gathering, implementation, data migration, and testing (UAT)
• Support data cleansing, validation, and reporting
• Provide basic system support and assist with user training
• Document processes, user guides, and project updates
• Work with HR, end users and vendors to improve system workflows

Job Requirements

• Pursuing a degree in Computer Science, Computer Engineering, or related field
• Strong analytical skills with attention to detail
• Proficient in Microsoft Words and Excel; knowledge of SQL or systems is a plus
• Good communication skills in writing and interpersonal skill.
• Interest in HR technology
• Prior experience in system implementation and testing would be advantageous

What You’ll Gain

• Hands-on experience in HR digital transformation
• Exposure to real-world system implementation projects

Company Overview

D' CUISINES PTE. LTD.

Job Summary

Lead and manage kitchen operations by planning food preparation, supervising staff, controlling costs, and ensuring hygiene and safety standards to deliver high-quality culinary experiences across diverse cuisines.

Responsibilities

• Plan and direct food preparation and culinary activities across diverse cuisines to ensure consistent quality and customer satisfaction
• Modify existing menus or develop new menus that meet established quality and taste standards
• Estimate food requirements and calculate food and labor costs to implement effective cost control measures
• Supervise kitchen staff activities to maintain high hygiene standards and operational efficiency
• Coordinate equipment purchases and repairs to ensure kitchen functionality and safety
• Recruit, train, and manage kitchen staff to build a skilled and motivated team
• Resolve operational problems and customer complaints promptly to maintain service quality
• Apply garnishing techniques to enhance the presentation of prepared dishes before serving
• Perform administrative duties including purchasing and stock management to support kitchen operations
• Ensure compliance with nutrition, sanitation regulations, and safety standards to uphold food safety
• Maintain accurate timekeeping and payroll records for kitchen staff
• Foster a positive and professional work environment through effective collaboration with coworkers and customers
• Support management initiatives by contributing ideas and maintaining a cooperative, revenue-focused mindset
• Execute other ad-hoc duties assigned by the general manager to support overall kitchen operations

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
• We empower our employees to manage their financial well-being and help them plan for the future

Citi Wealth is an integration of Citi Private Bank and the Consumer Wealth organization into a single business enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of Wealth, which is to be the leading wealth management provider globally.

The Market Segments & Services Specialist is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business.

Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Product strategy and product management for key capabilities, as well as development of new capabilities and solutions based on market demand

• P&L Management (reporting and analyzing financials to ensure goals are being met)

• Assembles a holistic picture of where the product is currently, how clients view it, how it compares to competition, and where it needs to go in the future

• Drives action across the organization in order to achieve goals

• Ensures a BAU operational model is in place

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience

• Capacity to proactively anticipate, identify and resolve problems

• Strategy oriented with ability to prioritize

• Desire to drive projects from ideation or assignment to execution

• Appetite for challenging assignments

• Bachelor's degree; 2+ years of work experience in Product Management, Market Management or Sales

Education:

• Bachelor’s/University degree

Job Summary
We are seeking a reliable and detail-oriented Temporary Document Scanning Assistant to support our document digitization project. The successful candidate will be responsible for scanning physical documents, organizing electronic files, and preparing documents for secure shredding after verification.

Key Responsibilities

• Scan physical documents accurately and efficiently.
• Save scanned documents in designated shared folders.
• Rename and organize files according to company filing standards.
• Ensure all documents are scanned completely and clearly before shredding.
• Verify scanned files for accuracy and completeness.
• Prepare and sort documents for shredding after confirmation.
• Maintain confidentiality and security of company documents.
• Perform other administrative tasks as assigned.

Requirements

• Basic computer skills and familiarity with Windows file management.
• Experience using scanners and document management systems is an advantage.
• Ability to save, organize, and rename electronic files accurately.
• Good attention to detail and organizational skills.
• Able to handle repetitive tasks with a high level of accuracy.
• Responsible, trustworthy, and able to maintain confidentiality.

Working Hours

• Monday to Friday
• 9-6pm

Salary

• SGD 8-10 per hour, OR
• SGD 1,500-1800 per month (for full-time employment)

Contract Duration

• 2–3 months (subject to project completion)

Interested candidates are invited to submit their application with their contact details and availability.

A restaurant supervisor

manages daily front-of-house and back-of-house operations to ensure smooth service and exceptional customer satisfaction

. They are responsible for leading and training staff, monitoring inventory, managing schedules, and strictly enforcing health and safety regulations
Key Responsibilities

• Staff Management: Interview, hire, train, and mentor staff. Create work schedules to ensure optimal coverage during peak hours.
• Customer Service: Oversee the dining experience, check on guests, and resolve complaints tactfully.
• Operations & Quality Control: Monitor food quality and presentation, and ensure all health, safety, and sanitation standards are met.
• Inventory & Ordering: Check supply levels, place orders for food and beverages, and manage stock.
• Financials: Manage cash registers, settle bills, and monitor daily sales and labor

A restaurant cook (or line cook) is

responsible for preparing ingredients, cooking menu items to exact recipes, and ensuring food safety

. They operate kitchen equipment, manage station setups, and maintain a sanitized workspace.

Core Duties & Responsibilities

• Food Preparation: Weigh, measure, chop, and mix ingredients for daily service.
• Cooking: Apply various culinary techniques (e.g., grilling, baking, frying, sautéing) to prepare food accurately according to standardized recipes.
• Plating & Presentation: Assemble, garnish, and present dishes according to the restaurant's visual standards.
• Sanitation & Safety: Strictly adhere to food safety guidelines by rotating stock, properly labeling containers, maintaining safe food temperatures, and cleaning workstations.
• Inventory Management: Monitor food supplies and notify the head chef or manager of low-stock ingredients.
• Teamwork: Coordinate with fellow cooks, dishwashers, and waitstaff to ensure seamless service during peak hours.

Responsibilities:

• Attend to customer’s queries via phones / emails / walk-ins

• Processing/ Sales Orders/ Quotation

• Provide effective customer service and follow thoroughly on potential prospects

• Carry out sales administrative work

• Other ad-hoc duties as assigned
  

Job Requirements :

• Qualification: N-Level / O-Level & above

• Computer literate in Microsoft Office

• No Experience Required

• Possess Class 3 Driving Licence will be an advantage

• Open to Applicant with / without own Vehicle

• **Company Vehicle provided

• 5 Days work week

JOB DESCRIPTION:

• Identifies business development opportunities, propose new business, and drive such opportunities from concept to implementation and execution of such plans and tracking outcomes
• Closely partner with stakeholders on the business strategy and operational planning needed to run a successful restaurant business.
• Act as main point of contact for all things operational within the business, serving as a liaison between the company team and the clients and stakeholders
• Maintain top quality hospitality and operations vendor; establishing efficient processes to ensure consistent and seamless experiences for our guests (technical assistance, catering, transportation, interpretation, dinner reservations etc)
• Identifying, planning and managing events strategies and activities to meet KPIs, business development, handle events proposals and quotations, to manage daily operations of restaurant
• Always be aware of competitors, including their pricing and promotions and adjust the outlet’s offers and operations accordingly
• Apply offers, promotions and pricing adjustments as required to develop the outlet’s revenue
• Identify and conceptualize the client’s requirements and expectations for each event
• Preparation of Event Orders and being responsible to ensure they are accurate to what has been agreed with clients and are issued and distributed in a timely fashion
• Negotiate with vendors to achieve the most favorable terms
• Handle customer feedback and respond promptly and conduct surveys to assess customer requirements and dedication

JOB REQUIREMENTS:

• Bachelor's Degree in related or any discipline
• Minimum 5 years of experience in business consulting, preferably in the restaurant or hospitality industry.
• Able to work long hours and available especially on weekends and public holidays in line with business operating hours and flexibility to work late evenings with prolonged period of standing (6 days work week. Off day on every Tuesdays)
• Experience in financial analysis, budgeting, and strategic planning.
• Preferably with knowledge and experience of online platforms and live streaming technologies
• Understanding of the F&B industry dynamics, including trends, customer preferences, and competition.
• Willing to learn, flexible, adaptable and multi task
• Must be highly responsible, with the ability to work under pressure and independently
• Problem Solving Mindset and will always go the extra mile for the events you work on
• Familiarity with technology solutions such as POS systems, online reservation platforms, and inventory management software
• 2A/2B/Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Ability to work under pressure and fit into work culture
• Ability to remain calm and make quick decisions under stressful circumstances
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.
• Ability to thrive in a fast-paced environment and complete tasks responsibly and Multi Tasking is required

• Reporting to Manufacturing Manager and involve actively in hands-on assembly of machines.
• Ensure that production targets are met in terms of production cost, delivery lead-time, quality and reliability of machines with proper packaging before delivery.
• To read mechanical drawing.
• Perform precision lapping and polishing process with machines.
• Comply with all workshop procedures, safety regulations, directives and work instructions.
• Liaison with other personnel on production status, engineering matters, material supply, testing and quality issues for machine rectification and improvement.
• Perform mechanical fitting job, machine assembly and maintenance, which requires knowledge of machine fits and tolerances.
• Final packaging and transportation of machines upon completion.
• Quality Control Inspection.
• Maintain proper housekeeping and 5S and to provide improvement suggestions monthly for continuous improvement.
• Other ad-hoc duty as required, including R&D projects.

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

The Digital S/W Eng Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Accountable for executing and driving results on large-scale efforts or multiple smaller efforts and serving as a development lead for most medium and large projects. This includes expertise with application development methodologies and standards for program analysis, design, coding, testing, debugging and implementation.

• Accountable for exhibiting a strong understanding of client core business functions.

• Required to support situations in which end user consultation is required to identify system function specifications and incorporate them into overall system design and delivery. Additionally, utilize comprehensive knowledge of multiple areas within technology to achieve technological objectives.

• Independent work style, requiring little or no guidance by more senior developers. Decisions will make a significant, measurable impact on the business goals for the client organization. During team discussions you will play a significant role with TPMs and engineering managers to determine potential risks to a schedule.

• Assist in the planning and managing of application development assignments generally involving large budgets, cross functional projects or multiple projects. This includes effectively understanding and analyzing both technical and business risks and impact.

• Expected to effectively communicate those risks to the business owners, so that they can make informed decisions.

• Accountable for providing guidance on architecturally significant efforts during the preplanning phase, and ensuring principles and best practices are followed prior to initiation of work. In doing so, closely watch and evaluate Digital roadmaps, including impacts to support upcoming journeys.

• Publish design review extensions, and provide documented guidance aligned to sprint plans and timelines.

• Be part of the design review board that will focus on the design process, search for generic patterns, and, at the same time, share best practices across the organization.

• Publish design patterns across lines of business and domain commonalities. Drive design reviews for Next Gen Architecture (NGA) and Plan of Record (POR) projects, supporting design principles and best practices.

• Participate in micro services and NGA code reviews.

• Empower SDEs and their teams by mentoring and coaching.

• Have a comprehensive understanding of the business domain, the systems, and the products in your space. Understand their accountabilities, boundaries, limitations, scale factors and the reasons behind architectural decisions.

• Provide a long-term perspective for business and technology choices; using technical judgment to vet architecture as required.

• Able to direct teams on how to develop and deliver systems that are efficient with resource usage such as hardware, runtime, performance, load, and memory requirements.

• Responsible for broader design decisions and development of long-term strategies that significantly influence the development process and standards.

• Accountable for Design Reviews of Agile and Plan of Record (POR) projects as well as accountable for Code Reviews of Next Gen Architecture (NGA) projects and are expected to elaborate, promote and communicate Design Patterns applicable to NGA architectures and solutions.

• Accountable for providing architectural guidance to the SDE’s based on best practices and in alignment with CTO guidelines and platform.

• Drive clarity and work with complete independence as business and or technical strategy is not defined.

• Provide the corresponding architectural guidance, and conduct design reviews and code reviews based on the projects assigned to your LOB. The product definition and technical planning is out of scope.

• Accountable for the overall strategy and for driving the teams inside and outside of your organization to deliver expected results. Drive mindful discussion with business and technical stakeholders that lead to timely decisions. Participate in discussions to drive smart trade-off decisions that balance efforts, delivery timelines, features, and technical constraints. Identify and remove blockers and always find the path forward in challenging situations.

• Create plans that have a clear path to delivery. Solve for dependencies between agile and waterfall delivery efforts. Help your teams organize for delivery while maximizing resources for the greater good of the Digital organization. Understand engineering best practices and apply best practices to the software development lifecycle (SDLC)

• Accountable for Design Reviews for Citi Agile and POR projects as well as Code Reviews for the NGA projects. Accountable for providing architectural guidance to the SDE’s based on best practices and in alignment with CTO guidelines and platform. Elaborate, promote and communicate Design Patterns applicable to NGA architectures and solutions.

• Elaborate, bring and communicate clear metrics on Design Reviews, Code Reviews, CI/CD and Design Patterns adoption.

• Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels. Recognize discordant views and take part in constructive dialog to resolve them.

• Demonstrate the ability to implement continuous improvement and the induction of new technology. Demonstrate examples of influence in scrum teams beyond your own area of focus.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications: 

• 8-15 years of relevant experience in an Apps Development role or senior level experience in an Enterprise Architecture role with subject matter expert in one or more areas.

• Exhibit expertise in all aspects of technology by understanding broader patterns and techniques as they apply to Citi’s internal and external cloud platforms (AWS, PCF, Akamai)

• Lead resources and serve as a functional SME across the company through advanced knowledge of algorithms, data structures, distributed systems, networking, use of knowledge and experience to lead, architect, and drive broader adoption forward.

• Acquire relevant technology and financial industry skills (AWS PWS) and understand all aspects of NGA technology – including innovative approaches and new opportunities.

• Demonstrate knowledge on automating code quality, code performance, unit testing, and build processing in the CI/CD.

Education:

• Bachelor’s/University degree, Master’s degree preferred

Senior .NET Production Support Engineer (Cloud & SRE Focus)

Job Summary

We are seeking a highly skilled and experienced Senior .NET Production Support Engineer to manage and enhance mission-critical, cloud-native applications. This role requires expertise in Site Reliability Engineering (SRE), observability, and modern DevOps practices, ensuring high availability, scalability, and performance of distributed systems.

You will lead incident management, advanced troubleshooting, root cause analysis (RCA), and automation initiatives, while collaborating with cross-functional teams to drive resilience, reliability, and continuous improvement.

________________________________________

Key Responsibilities

• Provide L2/L3 production support for.NET (Core/6/7/8+) and ReactJS-based microservices applications

• Implement and maintain SRE practices (SLIs, SLOs, error budgets) for system reliability

• Perform advanced troubleshooting in distributed, microservices-based architectures

• Monitor system health using observability stacks (logs, metrics, traces)

• Drive root cause analysis (RCA) with a focus on preventive and automated solutions

• Collaborate with DevOps and development teams in CI/CD pipelines and release automation

• Support containerized deployments (Docker, Kubernetes) and cloud environments

• Automate repetitive operational tasks using scripting (PowerShell, Python)

• Participate in on-call rotations and incident response (Major Incident Management)

• Integrate AI-driven monitoring and anomaly detection tools for proactive issue detection

• Ensure compliance with ITIL, security, and DevSecOps standards

• Maintain detailed runbooks, knowledgebase, and operational dashboards

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field

• 5+ years of experience in .NET application support, SRE, or backend development

Core Technical Skills

Strong expertise in:

• C#, ASP.NET, .NET Core / .NET 6+(preferred latest versions)

• RESTful APIs, Web API, Microservices architecture

• SQL Server, MySQL (plus performance tuning & query optimization)

• Experience in:

• Multithreading, async programming, memory management

• Debugging production issues (dump analysis, profiling, thread analysis)

• Performance optimization &scalability engineering

• High-Niche & In-Demand Skills (Added)

Cloud &Cloud-Native

• Azure (App Services, AKS, Functions, Application Insights) / AWS (EKS, Lambda, CloudWatch)

• Cloud-native design patterns &distributed systems

 Containers & Orchestration

• Docker, Kubernetes (AKS/EKS), Helm charts

• Experience managing production workloads in containerized environments

Observability &Monitoring

• Advanced tools: Prometheus, Grafana, ELK Stack, Open Telemetry

• Expertise in distributed tracing (Jaeger, Zipkin)

DevOps & CI/CD

• Azure DevOps / GitHub Actions / Jenkins pipelines

• Infrastructure as Code (Terraform, ARM templates)

DevSecOps

• Secure coding practices, vulnerability scanning

• Tools like Snyk, SonarQube, OWASP compliance

• AI & Automation (Advanced Niche Edge)

• AI-driven monitoring (AIOps tools)

• Basic knowledge of ML models for anomaly detection

• Experience integrating GenAI / ChatOps for support automation

Tools &Technologies

• Incident Management: ServiceNow, JIRA

•  Monitoring: Splunk, AppDynamics, Dynatrace

•  Version Control: Git (GitHub / GitLab /Bitbucket)

Preferred Skills

•  Certifications:

•  Azure / AWS Certified Solutions Architect or DevOps Engineer

•  ITIL Foundation / Advanced ITIL[i]

Exposure to:

•  Python automation & scripting

•  AI/ML certifications or hands-on experience

•  Financial services / high-availability environments (bonus)

Role Overview

The Section Head of Agency Operations is responsible for end‑to‑end leadership, control, and performance of the Agency Operations team, ensuring accurate and timely execution of all syndicated loan agency activities. The role carries full accountability for business-as-usual (BAU) delivery, operational risk management, people leadership, and continuous improvement. This requires hands-on oversight, including acting as BAU checker, to ensure all deliverables are executed accurately, on time, and to the highest professional standards.

This role is expected to transition the team from a task‑based execution unit to a well‑controlled, standardized, and scalable operation.

Responsibilities

Operational Leadership & BAU Oversight

• Lead and oversee all syndicated loan agency activities, including drawdowns, rollovers, repayments, interest and fee settlements, notices, covenant monitoring, and record maintenance.
• Actively perform BAU checker responsibilities, reviewing and authorizing transactions and outputs to ensure accuracy, completeness, and compliance with loan documentation and policies.
• Ensure all deliverables are completed in a timely, professional, and highest‑quality manner, meeting agreed service standards.
• Serve as the senior escalation point for complex transactions and operational issues.

Risk, Control & Governance

• Maintain strong end‑to‑end operational controls, including robust maker‑checker discipline.
• Own and manage operational risk, including incident management, root cause analysis, and remediation.
• Lead interactions with internal audit, regulators, and external review parties, ensuring findings are addressed promptly and effectively.

People Leadership

• Lead, coach, and develop a team of agency operations professionals.
• Set clear performance expectations and drive a culture of accountability, quality, and ownership.
• Build team capability and succession depth to support operational continuity and growth.

Stakeholder & Client Management

• Work closely with internal partners such as front office, credit, legal, risk, compliance, finance, and technology teams.
• Engage with borrowers, participant banks, and external agents to support smooth execution of agency responsibilities.
• Uphold the bank’s reputation as a trusted and reliable facility agent.

Process Improvement & Change

• Drive process standardization, efficiency, and automation across agency operations.
• Support system enhancements and change initiatives, ensuring controlled and stable implementation.

Requirements

• Degree in Business Administration, Banking & Finance, or related discipline.
• Significant hands‑on experience in syndicated loan agency administration within a bank and strong prior experience of at least 10 years.
• Prior experience managing or supervising teams in an operations environment is highly preferred.
• Strong understanding of the loan lifecycle and facility agent responsibilities.
• Strong ability to interpret and apply complex loan documentation.
• Familiarity with loan operational tools (e.g. SWIFT).
• Strong risk awareness, problem‑solving capability, and attention to detail.
• Confident people leader with the ability to influence, coach, and hold the team accountable.
• Able to balance control and efficiency in a high‑volume, deadline‑driven environment.
• Clear communicator with strong interpersonal skills across seniority levels.
• Resilient, pragmatic, and solutions‑oriented.