With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Summary

The Call Centre Executive ensures that all communications relating to the hotel both external and internal are actioned efficiently in a professional and courteous manner and in line with Hilton and the hotel policies and procedures during the assigned shift.

What will I be doing?

As the Call Centre Executive, you will be responsible for performing the following tasks to the highest standards:

• Actively seeking verbal feedback from customers and team members at every opportunity.
• Agree on and implement actions to make improvements to customer service.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Maximize sales and revenue for the hotel by maintaining a sales attitude at all times.
• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Communications Manager / Duty Manager.
• Follow-up with guests to ensure satisfaction with problem resolution (service recovery).
• Maintain guest history records to assist with returning guests.
• Make sure all guest requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Be proactive towards guests, assist them with any reasonable requests, and train all team members to anticipate guests’ needs.
• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary.
• Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel.
• Be up to date with information on facilities, attractions, places of interests, sights and activities in and around the hotel.
• Handle and deliver all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner.
• Ensure that we provide on time wake-up call services for hotel guests.
• Knowledgeable of Hilton’s departmental standards and run the Telecommunication Centre as a Communications Centre according to brand standards, explaining standards to the team, assess their performance against these standards and monitor standards through regular standards review checks.
• Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS, PBX, table management system and Micros system.
• Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.
• Record all equipment and be familiar with the system and functions, resuming the role as the person in charge of the section during the absence of the Communications Manager.
• Describe, assign and delegate duties and authorities for the operation of the department at all times.
• Knowledgeable of hotel and departmental KPIs especially SALT and Hilton Honors enrolment. Assisting Communications Manager to drive result to the maximum.
• Plan and coordinate with the team, ensure adequate resources are available.
• Coordinate with relevant departments to ensure request is followed-up and ensures follow-up procedures are maintained.
• Communicate effectively with the F&B and Culinary teams to ensure in-room dining quality is as per hotel standard.
• Be completely familiar with all emergency procedures and the fire system, ensuring that all Communications team members are familiar with the procedures too.
• Ensure handovers information to the next shift.
• Maintain in-depth technical knowledge and skills required for the job.
• Maintain guest histories to assist with returning guests.
• Attend and participate in regular operational and hotel meetings.
• Carry out any other reasonable duties and responsibilities as requested by the Communications Manager.
• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team.
• Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars.
• Be aware of potential highs and lows in the business.
• Complete regular financial and operating reports, as required or requested by the Communications Manager.
• Follow company control procedures, controlling costs without compromising standards.
• Keep self up to date and Introduce appropriate product knowledge courses to the team.
• Understand relevant Health & Safety legislations and their implications on the department’s operation.
• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times.
• Maintain personal presentation to hotel and Hilton standards.
• Ensure that all reporting and servicing deadlines are met on a timely basis.
• Adhere to the hotel’s security and emergency policies and procedures.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Call Centre Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum 1 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience.
• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Positively impact, take personal responsibility and initiative to resolve issues, communicating clearly with both customers and colleagues.
• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.
• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Good organization and coordination skills.
• Strong sense of responsibility and self-motivation.
• Patient and responsible to solve all problems.
• Able to work under great physical and mental pressure.
• Actively promote the services and facilities of Hilton brands to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Sales promoter at sports department at Takashimaya

Responsibilities:

• Promote a range of products including caps, apparels, and collectibles to increase customer interest and sales
  
• Serve and assist customers by understanding their needs and recommending suitable products to enhance their shopping experience
  
• Maintain high standards of visual merchandising to attract customers and support brand presentation
  
• Monitor stock levels and perform timely stock replenishments to ensure product availability
  
• Perform any additional tasks as assigned

·      Understands and translatesthe Entities and programmes (here after referring as RE) operational, tactical, and strategic needs for IT matters,and works closely with REs to plan for their IT needs. 

·      Plans, facilitates andexecutes continuous communication with REs, advising,sharing updates and obtaining feedback in areas such assecurity, policies and user experience, and works with the relevantITSS branches, to enhance awareness at the REs. 

·      Plans and operationalises processimprovement to engage and collaborate with REs on ITinitiatives, policy and compliance, IT related matters, ITbudget management and managing the RE’s IT needs. 

·      Performs the role of project managerin managing the implementation of IT solutions to complywith corporate directions, or to meet the RE’s business/ operationalrequirements independently. 

Roles and responsibilities 

IT Infrastructure: 

·      Basic understanding of networksetup. 

·      Be able to propose and setup ITsolutions to comply with corporate directions, like VirtualMachines, Data Storage system, SingAREN, etc. 

·      Be familiar with IT systems,platforms, and data centre operations to support corporate services. 

·      Be familiar with IT Servicedesk process and monitor tickets’ status. 

·      Be familiar with ITSS serviceoffering and translate to requirement needed by RE. 

·      Be familiar with IT policies andWhole of A*STAR system register. 

·      Help to ensure REs complywith all IT PSPG (Policies, Standards, Procedures andGuidelines), examples are IM8, A*STAR IT Policies, End-user Acceptable UsePolicies, etc.  

·      Effective Communication: Ensuretimely and intelligible responses to users. Act as a translation layer,explaining complex IT policies in simple terms to researchers and Researchinstitute management.

Explore New IT Technologies: 

·      To keep abreast with new ITTechnologies and strategies by attending courses, seminars andconferences. 

·      To conduct Proof-of-Conceptactivities with IT vendors and ITSS teams, to identify and exploitnew capabilities and features of emerging IT technologies,to assist in digitalization efforts of the REs to improvethe entities’ productivities and better use of resources.

Engagement Approach – Creating Value for Entities​: 

·      Develop deep domain knowledge ofthe REs. 

·      Ability to be proactive and adaptableto changes. 

·      Work closely with otherdivisions/entities to understand the different prioritiesand align the interest of REs to these priorities. 

·      Be a trusted partner and single pointof contact for REs IT needs. 

·      Sharing and adopting of new ITinitiative and drive cybersecurity awareness. 

·      Regular cadencewith REs management 

·      Bethe bridge between REs and ITSS functional team. 

·      Demonstrates high EQ in managingcomplex stakeholder relationships, balancing strict corporate compliance withthe flexibility required for users.

·      Service Orientation, StakeholderNegotiation, Crisis Management, and Urgency Prioritization.

Next Step: Ifinterested, you can click on “Apply here” or write an e-mail to dimple.jain@adecco.com with your updated resume.

Dimple Jain

EA LIcence No.91C2918

Personnel Registration No.  R22107270

Location: Tuas
Duration: 2 months contract
Hours: 7.15am-3.30pm, Mon-Fri (OT on weekends / public holidays required)

Job Scope:

• Transfer materials into cleanroom production areas
• Wipe down trolleys, equipment, furniture, and materials using disinfectants in a cleanroom environment
• Plan and coordinate materials for different production batches
• Perform supporting activities such as filter integrity testing, manual cleaning, and autoclave sanitisation loading
• Carry out weighing and dispensing of raw materials for production batches
• Support manufacturing operations and perform ad-hoc duties as assigned

Requirements:

• Min. Nitec / diploma in biotechnology or related fields
• Some lab experience is preferred

Interested applicants please submit their detailed resumes via email to 
biopharma@recruitexpress.com.sg

All applications and personal information received will be treated with the strictest confidence.

Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
EA Licence No.: 99C4599

Campaign Operations & Execution

• Execute and deliver campaign fulfilment through processing of customer rewards,communications or distributors rewards, communications
• Execute campaign tasks including data preparation, marketing consent management, campaign system setup, User Acceptance Testing (UAT), fulfilment coordination, and handling ad-hoc exceptions.
• Support new campaign processes with automation to increase productivity, reduce risk or improve customer/ distributor experience
• Support Campaign Managers in distributor briefings and ground activations, and act as the primary contact for distributor queries on campaign logistics before and after launch.
• Collaborate with cross-functional teams and fulfilment platforms to ensure smooth campaign delivery and an exceptional customer experience.
• Track and monitor campaign performance and budgets against approved targets.

Quality Assurance & Compliance

• Ensure data accuracy, proper segmentation, and compliance with marketing consent requirements.
• Plan and complete user testing for respective platforms to ensure successful campaign deployment or fulfilment.
• Troubleshoot operational issues promptly,including data errors, system glitches, and fulfilment challenges
  
  Joy Yeow Zhi Qian
  (CEI Registration No: R2096261)
  Recruit Express Pte Ltd (EA Licence No: 99C4599)

Campaign Operations & Execution

• Execute and deliver campaign fulfilment through processing of customer rewards,communications or distributors rewards, communications
• Execute campaign tasks including data preparation, marketing consent management, campaign system setup, User Acceptance Testing (UAT), fulfilment coordination, and handling ad-hoc exceptions.
• Support new campaign processes with automation to increase productivity, reduce risk or improve customer/ distributor experience
• Support Campaign Managers in distributor briefings and ground activations, and act as the primary contact for distributor queries on campaign logistics before and after launch.
• Collaborate with cross-functional teams and fulfilment platforms to ensure smooth campaign delivery and an exceptional customer experience.
• Track and monitor campaign performance and budgets against approved targets.

Quality Assurance & Compliance

• Ensure data accuracy, proper segmentation, and compliance with marketing consent requirements.
• Plan and complete user testing for respective platforms to ensure successful campaign deployment or fulfilment.
• Troubleshoot operational issues promptly,including data errors, system glitches, and fulfilment challenges
  
  Joy Yeow Zhi Qian
  (CEI Registration No: R2096261)
  Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description:

Job Responsibilities:

• Leading the organisation’s AI enablement strategy by identifying high-value use cases and translating business needs into scalable AI solutions.
• Partnering with stakeholders across functions to capture requirements, priorities opportunities, and define success metrics (value, adoption, risk).
• Designing and delivering enablement programmes (workshops, office hours, playbooks) to upskill teams on responsible GenAI usage and to prompt best practices.
• Establishing AI governance and guardrails in collaboration with Security, Risk, Legal and Data teams (privacy, IP, data handling, model risk).
• Coordinating with product, engineering and data science teams to pilot, validate, and scale AI solutions; manage delivery plans, timelines and dependencies.
• Developing and maintain an AI tools catalogue, intake process, and reusable assets (templates, evaluation checklists, model cards) where applicable.
• Driving change management and communications to increase adoption, including stakeholder engagement, success stories, and community building.
• Defining and tracking KPIs (usage, productivity impact, quality, risk incidents) and reporting outcomes to leadership with clear recommendations.
• Staying current on GenAI and enterprise AI trends and evaluating vendors/solutions.
• Acting as a trusted advisor to teams on solution design, feasibility, and responsible use to ensure measurable business value and compliance.

Job Requirements:

• Degree in Computer Science, Information Systems, Data/Analytics, Business, or related field.
• 5+ years of experience in digital transformation, product/programme management, analytics, or AI/ML enablement roles (GenAI experience preferred).
• Strong understanding of AI/GenAI concepts, model limitations, and evaluation approaches; able to translate between business and technical teams.
• Experience designing and delivering training, workshops, and change management initiatives; strong facilitation and stakeholder management skills.
• Knowledge of responsible AI, data privacy, and security considerations in enterprise environments; able to operationalise governance guardrails.
• Excellent communication skills (written and verbal) with the ability to influence and align stakeholders at all levels.
• Familiarity with common AI tools (e.g., Ms Copilot AI or equivalent), collaboration tools, and basic data literacy; comfortable working in an agile environment.

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

• Handle systems relating to shopper management and assist in mall inspection

• Assist CMO in tenant relation matters (E.g. Facilitatetenant’s request and issuance of mall communication materials)

• Provide assistance and general information to shoppers at the Concierge Desk

• Handle the administrative and clerical work relating to the events and promotions at the mall

• Handle mall redemption programs such as vouchers, premiums, and parking

• Assist in customer reward programs including educating tenants on the voucher program

• Assist in collating tenants’ gift voucher reimbursement.

• Assist in events at the mall, especially weekends, whenever necessary. This includes facilitating logistics setup, taking photos, etc.

• Handling and administering Lost & Found items

• Answering incoming phone lines and email enquires 

• Assist with assigned administrative duties from Marcom Manager

• Assist Marcom Manager/ Snr Marcom Executive to manage Customer Service Assistance and ensure smooth day-to-day operations at the Concierge Desk. This includes efficient allocation of tasks among officers, conflict resolution, etc.

• Prepare monthly duty roster and ensure efficient allocation of manpower.

• Any other duties and responsibilities as may be reasonably requested by your immediate supervisor from time to time.

Requirements

• Preferably with 2-3 years of relevant concierge or front desk experiences

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: topaz@recruitexpress.com.sg
EA License No: 99C4599

If you are interested in any of the positions, do kindly drop your most updated resume to estherlim@recruitexpress.com.sg

Transformation Efforts - Be an instrumental member to plan and execute strategies to bring the department to the next level.

Job Description:

• Strategic Talent Partnering – Co-lead in implementation of talent management and succession planning processes from end to end. These include talent nominations, talent assessments, talent reviews, talent development and talent engagement.
• Execute talent review process across various job groups of Medical, Nursing, Allied Health, Operations & Administration.
• Facilitate the tracking, monitoring and progress update of individual development plans of succession candidates and high potentials by working in partnership with Business Partners.
• Plan, organise and support engagement sessions of succession candidates & high potentials with snr leaders
• Monitor and report the key performance indicators to talent management and succession planning

• Data Analytics & Process Improvements – Co-lead in leveraging on analytics tools and AI such as predictive modelling and real time dashboard to analyse data and provide actionable insights,and streamline reports updating and generation.
• Talent & Leadership Development - Drive the implementation and coordination of learning and development interventions.
• Track the progress of succession candidates and high potentials in their stretch assignments and roles
• Source and recommend appropriate coaches, and negotiate on the appropriate coaching structure and fees
• Track progress of executive coaching and seek informal feedback from coach, coachee and supervisor

• Conceptualise, design and implement flagship leadership programmes, in partnership with business leaders. It would also include seeing through the procurement process end to end.
• Headship Appointments / Reappointments - Facilitate leadership rejuvenation on key leadership appointment process of Head of Departments, Head of Divisions and Clinical Directors.

Job Requirements:

• Possess a Degree in related studies.
• Takes initiative and be able to work independently
• Good interpersonal and communication skills

Thank You!

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities

• Create UI/UX design styles, reusable design systems, components and design tokens
• Conduct user acceptance testing
• Assist with user tracking and support
• Assist in implementing features for internal web applications and educational technology tools
• Build out front-end components and integrate back-end workflows
• Review AI-generated code snippets
• Undertake any other ad hoc duties as assigned

Requirements

• Proficient in data analysis, advanced Excel tools

Interested applicants please email your resume to meganng@recruitexpress.com.sg
Megan Ng Su Ting (CEI No.: R23115059)
Recruit Express Pte Ltd
EA Licence No: 99C4599
*** We regret that only shortlisted candidates will be contacted.

Job Highlights

• Conveniently located at Dhoby Ghaut MRT
• Executive Health screening, GP Clinic and Radiology Centre.
• 5.5 days' week.

About The Opportunity

As part of the clinic admin team, you will be a key member of our Clinic and Medical Centre, ensuring the efficient management of administrative tasks and contributing to the smooth operation of our facility.

What You'll be Doing

Claims and Billing Management

• Submission of claims to corporate programme and insurer portals. Accurately and promptly submit insurance claims and follow up on any discrepancies or issues that arise.
• Manage invoicing and billing to patients and clients. Prepare and send invoices to patients and clients, track payments, and manage any billing inquiries or issues.

Medical Records Office

• Manage incoming and outgoing medical reports. Handle the receipt, processing, and distribution of medical reports, ensuring confidentiality and compliance with relevant regulations.
• Manage laboratory reports. Receive and verify lab results, submitting to doctor for review and compiling into medical reports for patients, liaison with lab partner on queries and issues.

Communication and Correspondence

• Monitor and respond to emails from patients, clients, and other stakeholders in a timely and professional manner.
• Handle incoming phone calls, provide information, schedule appointments, and direct calls to the appropriate personnel.
• Handle patient inquiries and concerns. Address patient questions and concerns, providing excellent customer service and ensuring patient satisfaction.
• Appointment scheduling and coordination. Schedule and confirm patient appointments, coordinate with medical staff, and manage the appointment calendar.

Operational Support

• Support clinic operations. Assist with various administrative tasks to support the overall operations of the clinic, including registering/discharging patients at the counter, clerical tasks, restocking of clinic supplies and other duties as assigned.

What We Are Looking for

• ITE, Diploma or equivalent; additional certification in Healthcare Administration or related field is a plus.
• Previous experience in a Medical administrative role or similar position is highly preferred.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using medical software and office applications.
• Knowledge of medical terminology and billing practices.
• Ability to work independently and as part of a team.
• High level of discretion and confidentiality.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

Responsible to handle a portfolio of clients and provide payroll and a full suite of accounting services to clients in different industries.

Duties & Responsibilities

• Proficient understanding of Singapore Financial reporting Standards (SFRS), Singapore payroll compliance and Singapore Goods and Services Tax (“GST”) regulations
• Manage several portfolios of different complexities and from various industries
• Liaison with clients’ stakeholders, statutory service providers such as auditors, tax agents and/or other external parties on matters related to your work scope
• Ensure accuracy, due care, project management and timely delivery when providing the following services as stated in the respective Letter of Engagement with clients:

1. Setup of computerized accounting system and Chart of Accounts (“COA”);

2. Preparation of monthly/quarterly/half-yearly/yearly management statements;

3. Liaison with auditors for the finalization of year end audited accounts,

4. Filing of GST Application;

5. Preparation & Filing of quarterly GST returns;

6. Preparation of Unaudited financial statements;

7. Preparation of financial statements in XBRL format;

8. Provision of accounting administrative services;

9. Preparation of payroll services;

Others

• Manage billings and collections
• Fulfil any other duties as and when assigned by the seniors, managers and director

Job Holder’s Specifications

• Possess a Diploma/Degree in Accountancy or qualifications in professional accounting
• Has at least 1-2 years of relevant experience in an accounting firm, preferably in an outsourcing services environment
• Possess good business sense and ability to relate well with clients
• Able to multi-task and work under pressure to meet specific timelines
• Possess good communication and excellent interpersonal skills
• Must be proactive, analytical, committed and take ownership
• Possess the interest to learn/upgrade to new skills/technologies
• Accounting software hands-on knowledge will be an added advantages

About the Role

GenInnov is seeking an experienced and polished Senior Business Development & Investor Relations Analyst to support the firm’s growth in full compliance with applicable MAS regulations. This role spans investor engagement through licensed and permissible channels, distributor relationship management, pre-onboarding due diligence, KYC/AML checks, and maintenance of the systems and platforms used to communicate with investors. The candidate will represent GenInnov professionally across all touchpoints, with a strong eye for visual quality in all investor-facing materials.

Key Responsibilities

Business Development & Investor Engagement

•     Build and manage relationships with accredited investors, family offices, and institutional counterparts through permissible channels, licensed intermediaries, and referral networks in full compliance with MAS regulations

•     Represent GenInnov at industry events and introductory meetings; maintain a structured investor pipeline using CRM tools with regular reporting to senior management

•     Maintain proactive communication with existing investors, coordinating timely distribution of fund updates, performance reports, and investor correspondence

Company & Fund Materials

•     Prepare visually polished presentations, company profiles, fund fact sheets, and briefing documents on GenInnov’s investment philosophy, fund strategies, and performance for use in appropriate meetings

•     Ensure all investor-facing materials are compliance-approved before use; respond to due diligence questionnaires from investors and distributors

Distributor Relationship Management

•     Act as primary liaison with licensed distributors promoting or distributing GenInnov’s funds; equip them with accurate, up-to-date materials and ensure messaging aligns with compliance standards

•     Monitor distributor performance and engagement; evaluate new distribution partnerships in line with regulatory requirements and strategic objectives

Investor Pre-Checks, KYC/AML & Onboarding

•     Conduct pre-onboarding checks including accreditation verification and suitability assessment; collect and process KYC/AML documentation per MAS requirements

•     Liaise with compliance and legal to ensure documentation is complete before account activation; maintain accurate investor records and flag compliance gaps promptly

Systems, Website & Communications

•     Operate internal onboarding and CRM systems; manage external communication platforms to ensure investor correspondence is consistent, compliant, and professionally presented

•     Work with the technology team to maintain and update the company website and internal systems used for external communications, ensuring accuracy, quality, and reliability at all times

Qualifications & Experience

•     Singapore Citizens and Permanent Residents are strongly preferred

•     Bachelor’s degree in Finance, Business, Economics, or a related discipline; CFA, CAIA, or CMAS designation is an advantage

•     5to 7 years of experience in investor relations, business development, or fund distribution within asset management, wealth management, or financial services

•     Proven experience working with licensed distributors; strong knowledge of MAS regulations governing fund solicitation, distribution, and investor communications

•     Hands-on KYC/AML experience in a regulated financial services environment; familiarity with onboarding systems and CRM platforms

•     Polished personal presentation; strong aesthetic sensibility with ability to produce visually compelling, on-brand investor materials

•     Excellent written and verbal communication skills; good understanding of public listed equity markets and fund structures

•     Proficiency in Microsoft Office; familiarity with design tools (e.g. Canva, Adobe) is an advantage; an existing investor or distributor network in Singapore or Asia-Pacific is a plus

What We Offer

•     Competitive base salary and performance-based bonus

•     A senior, high-visibility role with direct influence on GenInnov’s growth and investor base

•     Close collaboration with the investment team with deep exposure to fund strategy and portfolio management

•     A collaborative, high-performance culture that values initiative, integrity, and intellectual curiosity

In this position:

- You shall report to the Director of the Company. You shall undertake the duties and responsibility of your position or such other duties and responsibilities as and when directed by the Company.

- In the discharge of your duties and responsibilities, you shall observe and comply with all regulations and directions from time to time made by the Company or given to you and shall endeavour to further the business and interests of the Company.

The responsibilities for the Sales Manager at Galiena Pte. Ltd. are as follows:

Business Development

• Develop the B2B and B2C sales channel as a primary focus.
• Acquire new clients with a focus on restaurants, bars, hotels, catering companies, and event organizers.
• Define and implement the overall sales strategy across all channels, including on-trade, off-trade, private clients, and digital platforms.
• Lead, manage, and oversee the performance and development of the sales team.
• Maintain and grow key client accounts and long-term business relationships.
• Identify and pursue new business opportunities to drive consistent revenue growth.
• Collaborate closely with marketing, operations, and procurement teams to ensure alignment on sales goals and execution.
• Monitor sales performance, prepare regular reports, and provide accurate revenue forecasts.
• Represent the Company at trade fairs, tastings, wine events, and client meetings as needed.
• Develop new corporate client partnerships through collaborations with private banks, luxury brands, embassies, art galleries, concierge services, and event companies.
• Host wine tastings for key partners, including Michelin-starred restaurants and premium retail outlets.
• Co-organize and lead wine dinners and activations throughout the calendar year.
• Manage strategic event partnerships.
• Represent the Company at major international wine exhibitions.
  

Requirement:

• WSET Level 3 minimum, with solid knowledge of French wine regions; depth in Burgundy, Champagne, Loire, or Rhône is a strong advantage

• Proven sales skills with a client-facing, service-oriented approach

• Strong written and verbal communication in English; French is a significant plus

• Data-driven and organised, with proficiency in Excel, Google Workspace, or equivalent tools; ERP/CRM experience is a plus

• Stays informed on imported wine market trends and the competitive landscape

• Autonomous and proactive; you take ownership, pay attention to detail, and drive things forward without waiting to be asked

• A team player with a positive, open mindset and the composure to stay focused and responsible under pressure