Total 177 Director/C-Level job vacancies

The State Street Alpha team is seeking an experienced Client Solutions Lead to drive solutions for our clients across all aspects of our Alpha Front to Back platform. Applicants should have a proven track record of understanding and aligning client requirements with enterprise solutions by collaborating with stakeholders including global business architects and product owners to identify business solutions that meet client and product outcomes. This role will be engaged from the start of any new client/prospect interaction, driving solutions and operating model design through the sales process, supporting the implementation to ensure the solution delivered is in line with expectations, and supporting the ongoing client relationship to ensure the client receives maximum value from the Alpha platform.  Applicants should be comfortable working in a high growth, complex, fast paced environment helping to drive the firm’s strategy and Alpha product capabilities. This role will have a particular focus on supporting large, multi asset class, global Investment Managers and as such, applicants should have extensive front to back experience across both public and private markets within the investment management industry.

Key Responsibilities

• Act as a senior, trusted client partner, managing relationships, communication, and client sentiment throughout solution design and delivery

• Consult with Clients to understand their strategy, business objectives, operating model needs and challenges

• Provide subject matter expertise and industry experience to lead Alpha solution discussions

• Capture the current end to end model of the client, and articulate future Alpha value proposition including integration between all stakeholders and state of the art technology architectures

• Solution complex operating models based on detailed understanding of client scope, requirements and goals

• Where multiple solutions may be available, lead discussions and detailed analysis to ensure there is a rigorous review to determine the best solution for the client and the Alpha business

• Conduct in-depth analysis of client workflows to identify opportunities for optimization and automation

• Translate requirements into clear Business Requirement Documents (BRDs) and Business Solution Documents that bridge current state needs to strategic outcomes

• Work with teams across State Street to drive strategic alignment, identify challenges in operating model design and call out areas that may require technology builds and changes to the existing operating model

• Influence internal best practice on the approach to operating model design including decision tree criteria where State Street has more than one option to resolve a client requirement

• Grow your individual knowledge of Alpha and the broader State Street solution set such that you can engage across client types on a multi-product basis

• Provide support for Request for Information / Proposals and client presentations

• Ensure solutions align to Alpha product principles, long‑term standards, and scalability objectives

• Apply strong emotional intelligence to manage escalations, resolve tensions, and maintain momentum across internal teams and client stakeholders

• This is a sole contributor role, although will require extensive collaboration and influence across the organisation

What We Value

• Leadership and an ability to bring together teams across different levels and disciplines within the organization

• Exceptional communication and presentation skills, with the ability to distill complexity into clear, actionable narratives

• Curiosity, strong critical thinking, problem solving, decision making and relationship management skills

• Deep understanding of enterprise platforms, solution architecture, and large‑scale implementation delivery

• Extensive experience in Front and Middle Office within the Global Investment Management industry

• Proven track record in designing and implementing complex solutions.

• Strong client relationship management skills, with the ability to build trust, credibility, and long‑term partnerships

• The Enterprise Culture traits and behaviors – Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community

• Ability to translate business requirements into detailed technical requirements and vice versa

• Ability to work in a team environment, secure team and stakeholder buy-in, and motivate team to accomplish goals and objectives

Education & Preferred Qualifications

• Demonstrated experience working on large transformational programs

• Strong understanding of financial markets and investment management processes, including back office functions. Experience with front-to-back investment servicing and operations functions is preferred

• Knowledge of front and middle office technology is an advantage, such as Charles River, Blackrock Aladdin, Thinkfolio, SimCorp Dimension, Markit EDM, Eagle Pace, etc.

• Experience with Agile software development, highly configurable systems and leading testing techniques

• Knowledge of Compliance, Performance, Risk and Analytics would also be an advantage

• Ability to travel across the region as required

Company Overview / Employee Value Proposition

We are a Chartered Accounting Firm established since 1973 and have a very good client base. Our clients are from a wide range of industries, from manufacturers, diamond and jewelry wholesalers, shipping, merchants, investment holding companies, biotech companies, oil and bio fuel, coffee bean suppliers, chains of restaurants and cafes, finance companies and fund managers, IT hardware and software, construction and engineering, paper processing companies etc. both local and international. We also provide financial due diligence services in addition to audits.

Job Summary

Manage a portfolio of SME audit clients by leading audit engagements in compliance with firm policies and professional standards, resolving technical issues, and fostering client relationships to support business growth.

Responsibilities

• Lead audit engagements for SME clients by applying firm policies, procedures, and professional standards to deliver high-quality assurance services that meet regulatory and client expectations
• Direct audit teams to identify and resolve technical matters efficiently, ensuring accurate and timely completion of audit deliverables
• Develop and maintain strong client relationships by understanding their business operations and proactively identifying opportunities for business growth and service expansion
• Apply analytical thinking and initiative to assess audit risks, evaluate financial data, and provide actionable recommendations that enhance client financial controls and compliance
• Communicate audit findings clearly and professionally to clients and internal stakeholders to facilitate informed decision-making and continuous improvement

Required competencies and certifications

• Hold a recognised degree in Accountancy or equivalent professional accounting qualifications
• Demonstrate relevant experience delivering audit and assurance services in large or mid-tier international public accounting firms
• Possess or be ready to apply for a practicing certificate

Preferred competencies and qualifications

• Exhibit strong technical skills in auditing standards and accounting principles to ensure audit quality and compliance
• Apply initiative and analytical skills to improve audit processes and enhance client service delivery
• Communicate effectively with clients and team members to build productive working relationships and foster collaboration

If you are a team player and meet the requirements of the above position, please email a detailed resume, stating your current and expected salary to:

hr@jcpartners.com.sg

All application will be in strict confidence. We regret that only short-listed candidates will be notified.

Your new company 

This role is with a global real estate and facilities management organisation delivering integrated facilities services for a high‑profile corporate client. The team supports large‑scale office environments, focusing on operational excellence, stakeholder engagement, and continuous service improvement across a dynamic portfolio.

Your new role 

• Lead day‑to‑day site operations across a large corporate office portfolio, ensuring service delivery meets performance targets and client expectations.
• Manage and develop a multi‑disciplinary team, driving high performance, engagement, and capability development.
• Build strong stakeholder relationships and act as the main point of contact for client engagement, issue resolution, and service delivery alignment.
• Oversee vendor management, procurement, and contract performance to ensure quality service and value for money.
• Manage budgeting, financial performance, and reporting, ensuring cost controls and targets are met.
• Support space planning, office fit‑outs, and workplace changes in line with business needs.
• Ensure compliance with health, safety, and risk management requirements, while driving best practices across operations.
• Lead reporting, data analysis, and continuous improvement initiatives across the site.

What you'll need to succeed 

• Strong experience managing large FM portfolios or accounts in a corporate or multinational environment.
• Proven leadership capability managing sizeable teams and multiple vendors.
• Good understanding of workplace operations, M&E systems, and office fit‑out projects.
• Strong financial and commercial awareness, including budgeting and contract management.
• Excellent stakeholder management and communication skills.

What you'll get in return 

You’ll join a high‑profile account within a global organisation, offering exposure to premium corporate environments, strong client interaction, and opportunities to lead large teams and complex operations.

What you need to do now 

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to niall.conway@hays.com.sg

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

• Provide strategic direction and leadership to the organization, setting clear goals, objectives, and priorities in alignment with the mission and vision. 

• Develop and implement business strategies, plans, and initiatives to drive growth, profitability, and market competitiveness. 

• Oversee day-to-day operations, including finance, human resources, marketing, sales, operations, and other functional areas, ensuring efficiency, effectiveness, and compliance with policies and regulations. 

• Monitor and evaluate organizational performance, financial metrics, and key performance indicators (KPIs), identifying opportunities and risks and taking corrective actions as needed. 

• Build and maintain relationships with stakeholders, including investors, board members, partners, customers, employees, and the community, representing the organization positively and advocating for its interests. 

• Lead business development efforts, exploring new markets, opportunities, and partnerships to expand the organization's reach and revenue streams. 

• Drive organizational change and transformation initiatives, adapting to market dynamics, technological advancements, and competitive pressures to ensure long-term viability and success. 

• Manage financial resources, budgets, and investments prudently, optimizing resource allocation and capital allocation to maximize return on investment and shareholder value. 

• Ensure compliance with legal, regulatory, and ethical standards, maintaining integrity, transparency, and accountability in all business dealings and operations. 

• Lead crisis management and risk mitigation efforts, proactively identifying and addressing threats to the organization's reputation, financial stability, and operational continuity. 
  

Requirements: 

• Bachelor Degree and above in any field. 

• At least 5 to 10 years’ experience in Management/Leadership roles (CEO/General Manager/HOD). 

• Exceptional leadership skills to effectively lead the Company. 

• Strong understanding of industry standards, business operations and regulatory requirements. 

• High level of business awareness and acumen. 

• Innovative mindset to create new, effective solutions. 

• Understanding the intricacies of financial management and management. 

• Planning and organization skills to facilitate goal-setting. 

• Strong crisis management and conflict mediation skills. 

Elemental Manpower Solution Pte Ltd | EA License No: 22C1236 
EA Personnel Name: Jeryn Lee | EA Personnel No: R22109650 

We are seeking an exceptional Director of Front of House to lead the strategic direction and operational excellence of all front-facing hotel experiences at Conrad Singapore Marina Bay.

As a key member of the leadership team reporting to the Hotel Manager, you will oversee all guest touchpoints—from arrival to departure—ensuring a seamless, personalized, and luxury experience aligned with Conrad and Hilton brand standards.

You will lead multiple operational teams including Front Desk, Guest Experience (Executive Lounge), Concierge, Bell Services, Lobby Ambassadors, Telephone (PABX), and Spa & Wellness (Spa, Gym, Pool).

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the daily operations of the front office and guest services teams, ensuring that all guests receive outstanding service. You will manage check-in and check-out processes, resolve guest concerns, and lead a team of front desk agents and guest service representatives to meet the hotel’s service standards. As a Director of Front of House, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Key Responsibilities

Strategic & Operational Leadership

• Lead and oversee all Front of House operations to deliver exceptional guest experiences
• Drive service excellence, guest satisfaction, and brand consistency across all touchpoints
• Maintain a strong presence in the lobby, setting the benchmark for service standards
• Ensure readiness for peak periods, VIP arrivals, and special events

Guest Experience & Service Excellence

• Champion a guest-first culture, resolving issues proactively and effectively
• Continuously gather and act on guest feedback to improve service delivery
• Maintain detailed guest profiles to enhance personalization and loyalty

Team Leadership & Talent Development

• Inspire, coach, and develop a high-performing team of department leaders and frontline staff
• Oversee recruitment, onboarding, training, and performance management
• Foster a collaborative, engaged, and service-driven team culture

Commercial & Financial Performance

• Drive room revenue and profitability through effective operational and commercial strategies
• Manage departmental budgets, forecasts, and financial reporting
• Analyse performance metrics and implement improvements to maximize results

Cross-Functional Collaboration

• Work closely with Housekeeping, Sales, F&B, Spa, and Revenue teams to ensure seamless operations
• Support group arrivals, events, and special requests with precision and coordination
• Contribute to marketing initiatives, promotions, and guest engagement strategies

Operational Excellence

• Ensure adherence to Hilton brand standards, policies, and procedures
• Lead daily briefings, shift handovers, and operational reviews
• Monitor service standards and implement continuous improvements
• Ensure compliance with health, safety, and regulatory requirements

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

We are seeking a dynamic, service-driven leader with:

• Proven experience in Front Office or Rooms Division leadership, ideally within luxury hospitality
• Strong operational, commercial, and leadership capabilities
• Excellent communication, interpersonal, and stakeholder management skills
• A guest-centric mindset with a passion for delivering exceptional service
• Strong organizational skills with the ability to manage multiple priorities
• Financial acumen with experience in budgeting, forecasting, and performance analysis
• Proficiency in hotel systems and Microsoft Office applications
• Fluency in spoken and written English

Key Traits:

• Results-oriented and proactive
• Calm under pressure with strong problem-solving skills
• Team-focused and collaborative
• Detail-oriented with a commitment to excellence

Responsibilities

1.Partner closely with the Founder/CEO on organizational priorities and strategic initiatives

● Drive cross-functional alignment across teams and leadership stakeholders

● Help translate company vision into operational execution

● Support leadership communication, decision-making, and organizational coordination

● Identify operational bottlenecks and drive resolution

● Lead or support high-priority internal projects and special initiatives

2. Organizational Development & People Strategy

● Build and scale organizational structures, processes, and people systems

● Design and improve performance management frameworks

● Drive leadership hiring and talent assessment

● Develop succession planning and talent development strategies

● Build onboarding, training, and leadership development programs

● Shape organizational culture and internal communication standards

3. Talent Acquisition& Employer Branding

● Oversee strategic hiring initiatives globally

● Partner with hiring managers to define organizational talent needs

● Improve hiring quality, interviewing standards, and hiring processes

● Build strong employer branding and candidate experience

● Help attract top-tier global talent aligned with company values and mission

4. Leadership Operations& Execution Excellence

● Drive accountability and follow-through across leadership teams

● Coordinate internal operational rhythms, planning cycles, and execution tracking

● Improve organizational efficiency and communication flow

● Ensure critical projects move effectively across teams and functions

● Build scalable operational systems in a fast-moving environment

5. Culture & Human Systems

● Build a culture of ownership, transparency, accountability, and collaboration

● Foster ahigh-performance yet human-centered working environment

● Support managers in people-related decision making

● Handle sensitive organizational and people situations with maturity and sound judgment

● Help shape the long-term identity and values of the company

Requirements

● Master Degree holder with min 5 years of experience in Leadership or HR Director role which includes HRBP, Operations, Organizational Development, Consulting, Startup Operations, or related leadership roles

● Experience working in high-growth startup or fast-paced environments preferred

● Experience supporting founders or senior leadership teams is highly preferred

● Strong understanding of organizational dynamics and people management

Core Competencies

● Strong strategic thinking and execution capability

● Excellent communication and stakeholder management skills

● High emotional intelligence and strong people judgment

● Ability to operate in ambiguity and rapidly changing environments

● Strong ownership mentality and problem-solving ability

● Exceptional organizational and prioritization skills

● Ability to balance business needs with people considerations

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to debbie@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

 Tel: 69509748

http://www.peopleprofilers.com

debbie@peopleprofilers.com

Consultantin charge: So Boon Shyen, Debbie

EALicence Number: 02C4944

Registration Number: R1111376

Individual to be involved in:

1.Controlling and directing the food preparation process

2.Approving and polishing dishes before they reach the customer

3.Managing and working closely with other Chefs of all levels

4.Creating menu items, recipes and developing dishes ensuring variety and quality

5.Determining food inventory needs, stocking and ordering

6.Ultimately responsible for ensuring the kitchen meets all regulations including sanitary and food 7.safety guidelines

8.Being responsible for health and safety

9.Being responsible for food hygiene practices

Technical Skills and Competencies

1.Excellent knowledge of all sections

2.Ability to produce excellent high-quality food

3.Good oral communication

Team management skills

4.High level of attention to detail

Good level of numeracy

5.Adaptability to change and willingness to embrace new ideas and processes

6.Ability to work unsupervised and deliver quality work

7.Positive and approachable manner

8.Team player qualities

Key Responsibilities

1. Lead new market development for BYD’s comprehensive range of commercial electric vehicles and related green energy products and solutions.

2. Define target market segments, develop go-to-market strategies, and drive execution of sales and business development initiatives.

3. Develop and manage annual and long-term sales plans to achieve growth targets.

4. Oversee sales performance across BYD’s commercial EV portfolio and associated product lines, ensuring sustained growth and market penetration in Singapore.

5. Manage the commercial function with accountability for P&L performance, distributor portfolio management, and revenue optimisation.

6. Identify, prepare, and participate in tenders and projects related to commercial EVs and green energy solutions.

7. Collaborate and liaise with internal departments to ensure cross-functional alignment and operational synergy.

8. Lead, develop, and manage the Sales Team, ensuring strong performance, discipline, and capability building.

9. Drive strategic partnerships, key account development, and major customer engagements.

10. Perform other duties and strategic initiatives as assigned by the Managing Director.

Requirements & Qualifications

• Bachelor’s degree in Business, Marketing, Engineering, or related discipline

• Proven leadership experience in commercial vehicle sales, automotive sales, fleet sales, or B2B sales environments

• Strong track record in market development and revenue growth

• Experience managing distributors, partners, or channel sales structures is highly advantageous

• Solid commercial acumen with experience managing business performance / P&L exposure preferred

• Familiarity with government projects, tenders, or large-scale commercial deals is a strong advantage

• Strong negotiation, stakeholder management, and leadership skills

• Ability to operate effectively in a fast-paced, growth-oriented organisation.

Job Overview

We are seeking a dynamic and results-driven Marketing Director cum Sales Manager to lead the company’s marketing strategy, student recruitment efforts, branding, social media marketing, and business development activities. The candidate will play a key role in driving enrolment growth, strengthening brand presence, and developing promotional strategies across both traditional and digital platforms.

The ideal candidate should possess strong leadership, sales, and digital marketing capabilities, especially in Chinese social media and content marketing platforms, with strong understanding of the China and Asia market.

Key Responsibilities

Marketing & Branding

• Develop and execute comprehensive marketing strategies to increase brand awareness and student enrolment.
• Manage digital marketing campaigns across social media platforms including XiaoHongShu (小红书), Shi Pin Hao (视频号), Facebook, Instagram, TikTok, and other online channels.
• Create and oversee engaging promotional content, short videos, livestreams, and advertisements.
• Plan and coordinate marketing events, education fairs, workshops, and promotional activities.
• Monitor market trends, competitor activities, and analyse campaign performance.

Sales & Student Recruitment

• Drive student recruitment targets for local and international markets.
• Conduct course consultations and follow up on enquiries to maximise conversion rates.
• Build and maintain relationships with education agents, corporate partners, and external stakeholders.
• Prepare sales reports, forecasts, and recruitment analysis for management review.

Social Media & Content Promotion

• Manage and grow the company’s presence on XiaoHongShu (小红书) and Shi Pin Hao (视频号).
• Develop content strategies to promote programmes and services similar to the company’s products and offerings.
• Work closely with influencers, partners, or content creators to increase online exposure and lead generation.
• Analyse social media engagement and optimise content performance.

Business Development

• Identify new business opportunities and strategic collaborations.
• Develop partnerships with schools, companies, and overseas agencies.
• Support expansion initiatives and new programme promotions.

Team Leadership

• Lead and manage the marketing and sales team to achieve departmental KPIs.
• Provide coaching, training, and performance monitoring for team members.
• Ensure smooth coordination between academic, operations, and marketing departments.

Requirements

• Diploma or Degree in Marketing, Business Administration, Communications, or related field.
• More than 10 years of relevant working experience in marketing, sales, branding, or business development.
• Minimum 6 years of hands-on experience managing new media and social media platforms.
• Strong experience in XiaoHongShu (小红书), Shi Pin Hao (视频号), short video marketing, livestream promotions, and digital content strategies.
• Familiar with China and Asia market trends, consumer behaviour, and marketing strategies.
• Experience in the education industry will be an advantage.
• Strong leadership, presentation, communication, and negotiation skills.
• Creative and knowledgeable in content marketing, short video creation, and online promotions.
• Target-oriented with strong analytical and problem-solving skills.
• Ability to work independently in a fast-paced environment.
• Proficiency in English and Mandarin to liaise with Chinese-speaking clients, students, and partners.

The Company

Our client is a well-established listed European manufacturing company, with global presence and stable growth over the years. Singapore is one of key strategic regional headquarter. And they are seeking an experienced Global Finance Director to lead its supply chain finance and procurement finance functions. This is a strategic leadership role with responsibility and overview of financial governance, business partnering, operational finance, reporting, and performance management across a complex regional footprint.

The Role

Reporting to Global Finance VP, you will serve as a strategic finance business partner to the global leadership and operational leaders, and provide insight and financial guidance to support business performance and decision-making. You will lead the global supply chain and procurement finance function within the group. You will also be involved in system integration or special projects with global stakeholders across multiple functions and geographies.

Your Profile

• Recognised accounting qualification (CPA, CA, ACCA or equivalent).
• Proven track record in a senior finance leadership role within a multinational environment.
• Strong experience with relevant industry knowledge (manufacturing/pharma/semiconductor) to support complex regional operations.
• Strong analytical and commercial acumen with the ability to translate data into strategic business insights.
• Experience driving finance transformation, process improvement, or operating model enhancements.
• Effective stakeholder management and influencing skills across executive and operational levels.
• Resilient, hands-on, and solutions-oriented leadership style.
• Experience working across international and matrix organisations preferred.

Apply Today

Please send your resume, in WORD format only and quote reference number EH13426516, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | Elaine Huang Xiaoyi EA Registration no.:  R1770520

About the Company

We are a Singapore-based custom furniture company specialising in the design, production, and delivery of bespoke furniture solutions for residential and commercial clients.

Our business focuses on providing end-to-end customised furniture services, including consultation, design coordination, production management, and project delivery.

As the company continues to grow, we are seeking an experienced Managing Director to oversee overall business operations and support strategic expansion.

Job Responsibilities

• Provide overall leadership and strategic direction for the company

• Oversee day-to-day business operations across finance, human resources, procurement, and operations

• Monitor and analyse company financial performance, including profit and loss, balance sheet, and cash flow position

• Prepare financial forecasts, budgeting plans, and cash flow projections to support business decision-making

• Manage procurement activities, including supplier evaluation, cost control, and supply chain coordination

• Supervise internal administrative and HR functions, including staffing, performance management, and organisational planning

• Ensure operational efficiency across production coordination, project management, and delivery processes

• Develop and implement business improvement strategies to enhance profitability and operational effectiveness

• Review operational reports and provide insights for management decision-making

• Coordinate with internal teams and external partners to ensure smooth business execution

Job Requirements

• Bachelor’s degree or above in Business, Finance, Engineering, or related disciplines

• Minimum 5 years of experience in business management, operations, finance, or related fields

• Experience in manufacturing, furniture, construction, interior design, or related industries is preferred

• Strong understanding of business operations including finance, procurement, and organisational management

• Strong analytical skills with the ability to interpret financial data and business performance metrics

• Experience in budgeting, cash flow management, and financial forecasting

• Excellent leadership, communication, and decision-making skills

• Ability to manage multiple operational functions in a small-to-medium enterprise environment

• Proficiency in English; knowledge of Mandarin is an advantage due to supplier and regional coordination requirements

• Willingness to work in a manufacturing / factory-based operating environment and be involved in on-site production oversight when required

Salary Range

SGD 7,500 – 12,000 per month (depending on experience and qualifications)

Employment Type

Full-time

Location

Singapore

Additional Information

The role requires a senior-level operations leader with experience in integrated business management across production, procurement, and project-based operations.

Given the company’s cross-functional structure and growth stage, the Managing Director role requires strong coordination across multiple operational areas including supplier management, cost control, and project execution.

Individual to be involved in:

1.Controlling and directing the food preparation process

2.Approving and polishing dishes before they reach the customer

3.Managing and working closely with other Chefs of all levels

4.Creating menu items, recipes and developing dishes ensuring variety and quality

5.Determining food inventory needs, stocking and ordering

6.Ultimately responsible for ensuring the kitchen meets all regulations including sanitary and food 7.safety guidelines

8.Being responsible for health and safety

9.Being responsible for food hygiene practices

Technical Skills and Competencies

1.Excellent knowledge of all sections

2.Ability to produce excellent high-quality food

3.Good oral communication

Team management skills

4.High level of attention to detail

Good level of numeracy

5.Adaptability to change and willingness to embrace new ideas and processes

6.Ability to work unsupervised and deliver quality work

7.Positive and approachable manner

8.Team player qualities

Under the direction of the Head of Global Callebaut Chocolate Academy, the Director, Regional Callebaut Chocolate Academy will lead the Chef services in all activities by focusing on delivering a unique customer experience to all typology of customers for the region.

He/she is directly managing the Head Chefs Chocolate Academy of the region. This crucial role is to ensure a consistency for the whole region in delivering a unique customer journey. The service offering, defined by four key pillars (support, innovation/inspiration, education and community) is to support all typology of customers for the entire region.

He/she is responsible together with the Director, Digital Academy to support the chef service in the digital transformation by leading thedeliverables of dedicated digital content.

He/she is the “face” of the Barry Callebaut culinary expertise in Chocolate & Cocoa to the food manufacturing, top B2B/B2C Brands and the artisanal word across the region and Gourmet brands.

He/she is responsible for leading the development of the next generation of chocolate experiences. By working with the Market segment team and consumer insight team, he/she is translating consumer trends into compelling, indulgent, unexpected concepts to inspire innovative solutions for our customers & help them to grow.

Internally, the Director, Regional Callebaut Chocolate Academy is playing an equally critical role in shaping our customer journey to be best-in-class, as well as helping to ensure that our winning portfolio, innovation & services always line up to the high standard or solutions our customers are looking for.

He/she is leading the Callebaut Chocolate Academy across the region by pioneering in the world of bakery , pastry, confectionery, ice cream and beverage as well as supporting our strategic long term growth priorities.

He/she is taking the role of influencer internally and externally by empowering his/her team across the whole region, helping talent to grow, having a strong digital influence within the Food Industry and scaling best practices across the region.

He/she is leading the internal sales training to support the transformation of our sales team to become ingredients experts and transforming Barry Callebaut being an ingredient company to become a solution provider delivering a best-in-class service.

Key responsibilities include: 

-         Leading the Chocolate Academies of the region

-         Working closely with the Barry Callebaut team to support the innovation launch, marketing campaign and embedding a superb customer journey.

-       Driving the customer journey in solution selling and promoting our winning portfolio

-         Supporting the service offers digital transformation.

-         Working closely with the event team to bring alive the Callebaut Chocolate Academy digitally or during fair and event.

-         Being influential in the chef community to attract segment experts, new hires, influencers and guest chefs on dedicated projects. He/she is also an internal ambassador to support our Passion for food internally!

-         Taking a key role within the Chef services across the region to support our sustainability ambitions.

-         Empowering his/her Chef team and supporting their career growth when relevant.

-     Having budget/cost center(s) responsibility (P&L) for the Academy of the region

-      Manage the Academy footprint and key openings or relocating projects closely with the local Academy.

-      Build a strong network with Academy sponsors in the region & enable additional regional and local sponsorships.

Work Experience/Education:

●        Advance training in Confectionery/Bakery/Ice Cream/Dairy/Pastry/Cereals

●        Specific diploma in Confectionery and Pastry transformation

●        Knowledge of the ISB, QSR and KA market

●        Knowledge of Chocolate and Cocoa Food Manufacturer Industry preferred and B2B market relatives to food industry

●        15+ years of experience

●         

Additional Requirements:

●      Fluent in English + another language

●      Strong communication and organization skills

●      Proactive & Autonomous

●      Strong digital influencer and knowledge of several Social Media platforms (IG, FB, LK…)

●      Salesforce knowledge

●      Ability to work well in a high expectations environment

●      Ability to work effectively with multiple departments and portray a professional and positive image

●      Project management mindset

Position Overview

The Account Director serves as one of JLL's most important leadership positions, responsible for delivery to the client across multiple service lines and geographies while managing diverse responsibilities across different timeframes. This role acts as the primary point of contact for all matters specific and related to the account, building and maintaining strong, long-lasting customer relationships.

Key Accountabilities & Responsibilities

Strategic Leadership & Account Management

• Act as the primary point of contact for all matters specific and related to the account

• Develop forward-looking, peer-reviewed strategic plans that maximize profitability and leverage JLL's capabilities

• Create and execute annual account business plans aligned with client growth and JLL's profitability

• Build and maintain strong, long-lasting customer relationships

• Oversee customer account management including forecast, budget, and tracking of key account metrics

• Ensure seamless and efficient delivery, improving cost optimization, mitigating risk, and fostering sustainable practices, development of the team including cross-skilling

Client Relationship Management

• Conduct regular client engagements including:

• Weekly Operations meetings

• Monthly Management Review meetings

• Quarterly Business Reviews (QBRs)

• Demonstrate strong attention to detail and proactive communication of updates, issues, risk mitigation solutions, and delays

• Proactively engage stakeholders to ensure that on-site client's expectations are met

• Build and develop effective client/stakeholder relationships across multiple levels of the organisations (JLL and Client)

• Serve as on-site key point of contact for Facilities in the client's premises

• Liaison closely with the client on-site representatives to address problems and/or enhance working environment performance

Operational Excellence & Site Operations Management

• Manage all building-related technical and service contracts, develop and implement procedures and performance measures to ensure efficiency, accuracy and reliability of work methods and systems

• Ensure compliance with contract requirements and manage risk

• Manage internal reporting such as development tracker, opex and capex pipeline, compliance, risk and issues

• Recommend continuous quality improvement practices and implement Industry Best Practice operations

• Implement building procedures and performance measures and ensure they are maintained at all times

• Ensure all Critical Environment (CEM) requirements are met

• Review existing operations regularly to reduce costs and improve operational standards

• Provide 24/7 emergency call support and site attendance as required

• Co-ordinate critical out-of-hours issues & participate as a key team member in investigations and responses to emergency situations

• Ensure uninterrupted site operations

Business Development & Growth

• Develop new business and identify new business opportunities

• Participate in contract negotiations and agreements

• Expand share of wallet by solving client pain points

• Work collaboratively with facilities team colleagues both within the Client location & in the wider Jones Lang LaSalle network

Team Leadership & People Management

• Build and lead empowered, technically capable account leadership teams whose competencies align with the client's industry and business

• Foster talent development and conduct quality career development conversations

• Manage diverse teams across different timeframes and geographies

• Manage and coach team members

• Develop and sustain a high-quality, well-motivated team

• Ensure high staff morale, trust and work ethics

• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team

• Mentor and enable Training & Development of team members

• Ensure staff development to anticipate/meet client's requirements

IFM-Specific Responsibilities

• Oversee integrated facilities management services including hard and soft services

• Manage IFM service delivery models (self-performed and sub-contracted) covering:

• Facility management

• Engineering services

• Workplace services

• EHS

• Site services and Minor Works

• Ground maintenance

• Employee services

• Utilities and energy

• Specialty services

• Ensure governance and account management structures are in place

• Identify account-level resources for quality management and implementation of global playbooks

• Sponsor the Asset Management Program and Audit program allocating resources and ensuring delivery execution

Procurement & Vendor Management

• Manage all 3rd party/subcontractor performance

• Ensure vendors are well-managed, delivering services on time and within budget

• Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice

• Ensure vendors are selected based on their familiarity with the local market situation, enabling them to offer timely and effective responses to service requests

Contracts Management

• Plan and manage all contracts to ensure that they are professionally delivered at the right costs

• Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed

• Ensure contracts are continually assessed to deliver best value to the client

Financial Management

• Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics

• Ensure financial processes are followed at all times with no non-compliance outcomes

• Understanding of account financials, contract management, and commercial excellence

• Develop and oversee the forecast and budget management for the account

Health, Safety, Security & Environment (HSSE) Management

• Ensure the provision of a safe working environment

• Ensure compliance with statutory regulations on fire, health and safety standards

• Ensure all working environments meet all requisite OH&S Standards

• Support the Account HSSE Manager with determining appropriate actions to address risks and opportunities

Risk Management

• Ensure a property risk management program including audits is implemented and maintained

• Ensure disaster recovery and business continuity plans are implemented and maintained

• Ensure escalation procedures and incident reporting procedures are implemented and in place

• Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle's business conduct

• Act as an escalation point for issues that require resolution and/or support

Performance Management

• Achieve Key Performance Indicators and Service Level Agreement targets

• Attain client KPIs

• Ensure continual service improvements

• Maintain client satisfaction at the highest level - >8 Net Promoter Score

Administrative Support

• Provide assistance in general administrative activities and any other duties as assigned by Account Management on a needs-be basis

Key Result Areas

• Uninterrupted site operations

• Client satisfaction

• Continual service improvements

• Attaining client KPIs

• Account profitability and growth

• Team development and retention

Required Qualifications

Education

• Bachelor's/Diploma in Mechanical/Electrical/Building/Facilities Management mechanical bias prefered

• Advanced degree or professional certifications are advantageous

Experience

• Minimum 10 years in Facility Management with proven team management and leadership experience

• Minimum 3+ years in similar multi-service line Account Leadership position

• Background in Manufacturing operations / semiconductor industry preferable

• Proven track record managing multiple scaling accounts or small/medium size regional enterprise accounts

• Demonstrable experience in facilities management and corporate real estate

Technical Knowledge & Skills

• Client-centric: Deep empathy, transparent communication and passion to meet client needs

• Authentic leadership: Ability to earn respect, build trust, and demonstrate integrity

• Solution-oriented: Capability to uncover opportunities and turn challenges into valuable outcomes through coherent strategy development and plan execution

• Growth-driven: Focus on enhancing client experience while seeking continuous improvement

• Relationship management: Strong ability to build trust, loyalty, and long-term partnerships

• Financial acumen: Understanding of account financials, contract management, and commercial excellence

• Strong analytical, presentation, excellent communication and organization skills

• Knowledge of Occupational Health and Safety requirements

• Knowledge of M&E systems, Financial & Management Reporting

• Strong communication and interpersonal skills with the ability to build rapport quickly

• Sound computer skills in Microsoft Office

• Demonstrated ability to manage multiple and complex operational matters on a daily basis

Personal Attributes

• Strong personal brand reflecting reputation, expertise, and professional image

• Credibility and passion as a knowledgeable professional who delivers on promises

• Influence to drive decisions and positively impact client outcomes

• Ability to work under pressure and manage emergency situations

• Delivers with, and for, the team as an integrated and hands-on team player

• Executes with speed and leverages capabilities of the team and platform to integrate into workable and structured plans

• Flexibility to provide 24/7 support when required

Job Description & Requirements

The Marketing Director will be responsible for managing all marketing, branding and promotional activities for the company across all media. This candidate should possess strong marketing and business development knowledge and skills, specifically in social media, eCommerce, and digital advertising.

Responsibilities Include:

· Plan and execute digital marketing campaigns to drive lead generation via Facebook, Instagram and other social media platforms

· Design digital marketing collaterals, copywriting and schedule contents for websites and digital platforms

· Manage organization’s website, booking and e-commence platforms

· Ensure graphics are visually appealing and source for suitable images for still photos and videos

· Develop, edit and post content and short video clips across website and digital platforms

· Research and monitor social media of competitors, identify new digital marketing/product trends and improvements

· Optimize SEM for paid marketing campaigns (Facebook Ad, Instagram etc.) and improve SEO for all websites

· Work with internal stakeholders and regional offices to launch and manage initiatives with the most suitable online engagement tools to extend reach out to target audience

· Collate data and metrics, track the performance of marketing campaigns, social media/digital platform engagements and traffic to website to ensure that set KPIs are met

· Source and liaise with ad agencies/vendors/brands to execute events, support planning and implementation of digital campaigns

· Drive initiatives to grow email database marketing campaigns, SMS and optimize EDM objectives like open rates, click through and conversions

· Manage and plan loyalty (CRM) program to grow database

· Identify and work with media, influencers/KOL to maximize brand exposure

· Other ad-hoc tasks as assigned

Requirements

· At least a Degree in Marketing/Business

· 6 years of digital and social marketing experience in content writing including SEO/SEM

· Knowledge of webpage management software (Wordpress/WIX)

· Proficiency in data analytics for social media, websites and Google.

· Basic Knowledge in Google Analytics or Adwords, certification will be a plus

· Strong planning and project management skills needed to execute multiple projects

· Retail/Beauty & Wellness industry experience will be added advantage

What We Offer:

• Competitive salary and benefits package
• Opportunity to work with a prestigious brand in the spa industry
• Professional growth and development opportunities
• Dynamic and creative work environment

To apply, please send your resume and a brief cover letter to operations@lasource.com.sg outlining your background and what you can bring to this role.