Total 515 Director/C-Level job vacancies in Islandwide

JJ Consulting Services is a recruitment firm and preferred partner for multinational companies expanding in Asia. Our consultants bring deep industry and functional expertise, delivering top professional and staffing solutions to clients and candidates. Our Client is an established company in Singapore, who is seeking to recruit a Chief Information Security Officer.

Job Summary

The Chief Information Security Officer (CISO) leads the development and implementation of comprehensive information security strategies and policies, ensuring compliance with regulatory requirements and aligning cybersecurity initiatives with organizational goals.

Responsibilities

• Lead the development and execution of cybersecurity strategies and action plans to secure executive support and drive organizational security posture
• Establish and enforce information security goals, policies, standards, and procedures aligned with whole-of-government cybersecurity directives
• Cultivate a culture of cybersecurity risk assessment and risk acceptance among stakeholders, end users, and ICT professionals
• Ensure organizational compliance with whole-of-government cybersecurity policies and standards through continuous monitoring and enforcement
• Review and endorse information security initiatives, developing risk management and mitigation plans to address emerging threats
• Advise management on selecting and deploying appropriate cybersecurity solutions and technologies to protect organizational assets
• Align IT operations and needs with strategic cybersecurity directions mandated by whole-of-government frameworks
• Implement change management processes to adapt cybersecurity measures in response to evolving threat landscapes

Required competencies and certifications

• Degree in Computer Science, Information Systems, Engineering, or equivalent
• Minimum 10 years of management experience in information security, with working knowledge of ICT operations, security policies, and procedures
• Strong interpersonal and stakeholder management skills to collaborate with cross-functional teams in formulating and monitoring security policies
• Ability to work effectively with multidisciplinary teams to institute and oversee security policies and procedures

Preferred competencies and qualifications

• Certified Information Systems Security Professional (CISSP)
• Certified Information Systems Auditor (CISA)
• Certified Information Security Manager (CISM)

Other Information

• EA Licence No.: 12C6207
• JJ Consulting Services

Applicants are invited to send a MS Word resume to jobs@jjconsulting.com.sg stating position applied for, present/expected salaries, and earliest available date. We thank all applicants in advance and regret that only shortlisted candidates will be notified.

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Position Summary

The Business Development Director is responsible for driving revenue growth, strategic partnerships, market expansion, and enterprise customer acquisition across Southeast Asia. The role focuses on developing and executing regional go-to-market strategies, identifying new business opportunities, managing key accounts, and building strong relationships with enterprise customers, government agencies, channel partners, and technology ecosystem stakeholders.

The successful candidate will have extensive experience in enterprise technology sales, digital transformation, cloud computing, cybersecurity, AI, software solutions, IT services, or related technology sectors.

⸻

Key Responsibilities

Business Growth & Revenue Generation

* Develop and execute the Southeast Asia business development strategy.

* Identify and pursue new market opportunities across Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines, and other SEA markets.

* Build a robust sales pipeline and achieve regional revenue targets.

* Lead strategic sales initiatives for enterprise and government customers.

* Drive annual recurring revenue (ARR), software licensing, managed services, and project-based revenues.

Strategic Partnerships

* Establish and manage relationships with:

* Technology vendors

* System integrators

* Telecommunications operators

* Cloud providers

* Government agencies

* Industry associations

* Negotiate partnership agreements and commercial arrangements.

* Develop channel and reseller ecosystems to accelerate market penetration.

Enterprise Account Development

* Cultivate C-level relationships with CEOs, CIOs, CTOs, CISOs, and business leaders.

* Lead complex enterprise sales cycles from prospecting to contract closure.

* Identify customer pain points and align technology solutions to business outcomes.

* Expand wallet share within existing strategic accounts.

Market Expansion

* Conduct market intelligence and competitive analysis.

* Assess emerging technology trends and investment opportunities.

* Develop market entry strategies for new countries and industry verticals.

* Support mergers, acquisitions, and strategic investment initiatives where applicable.

Leadership & Team Development

* Lead regional business development and sales teams.

* Mentor country managers and account executives.

* Establish KPIs, sales processes, and performance management frameworks.

* Foster a high-performance, customer-centric culture.

Commercial & Contract Management

* Lead commercial negotiations and pricing strategies.

* Collaborate with legal and finance teams on contracts and compliance matters.

* Manage forecasting, budgeting, and pipeline reporting.

* Ensure governance and regulatory compliance across SEA jurisdictions.

⸻

Key Performance Indicators (KPIs)

* Annual revenue achievement

* Gross profit margin

* New customer acquisition

* Strategic partnership growth

* Pipeline value and conversion rates

* Customer retention and expansion

* Market share growth

* ARR growth (for SaaS businesses)

* Enterprise contract value closed

* Country expansion milestones

⸻

Qualifications

Education

* Bachelor’s degree in Business, Information Technology, Computer Science, Engineering, or related field.

* MBA preferred.

Experience

* 10–15+ years of experience in technology sales, business development, or strategic partnerships.

* Minimum 5 years in a leadership role covering multiple Southeast Asian markets.

* Proven track record of achieving multi-million-dollar revenue targets.

* Experience selling enterprise technology solutions.

Preferred experience in:

* Cloud Computing

* Artificial Intelligence (AI)

* Cybersecurity

* Enterprise Software

* SaaS Platforms

* Data Analytics

* Digital Transformation

* IT Infrastructure

* Managed Services

⸻

Required Skills

Commercial Skills

* Enterprise sales

* Strategic account management

* Deal structuring

* Contract negotiation

* Financial modelling

* Revenue forecasting

Leadership Skills

* Team leadership

* Cross-cultural management

* Stakeholder management

* Executive communication

* Strategic planning

Technical Understanding

Strong understanding of:

* Cloud architecture

* Cybersecurity frameworks

* AI and machine learning solutions

* Enterprise applications

* Data platforms

* Digital transformation initiatives

⸻

Personal Attributes

* Entrepreneurial mindset

* Strong business acumen

* Results-oriented

* Highly networked across SEA technology ecosystem

* Excellent negotiation skills

* Ability to operate in fast-growing environments

* Comfortable engaging with board-level executives

* Strong analytical and problem-solving skills

⸻

Company Overview

We are a community first and a company second. We call ourselves a Village—thousands of teammates coming together each day to care for our patients, each other and our world

The DaVita Way—a culture made by us, lived by us and unique to us. It means “We dedicate our Head, Heart and Hands to pursue the Mission, live the Values and build a healthy Village. It means that we care for each other with the same intensity with which we care for our patients.

Join us as our

Operations Director

A key member of DaVita’s senior leadership team, this position is responsible for the management and oversight of DaVita’s dialysis Operations in Singapore.  

The Operations Director provides leadership, counsel and direction to the field management of DaVita to ensure safe, efficient, and high-quality patient care.  Additionally, this position identifies and develops strategic growth opportunities, monitors on performance, and works closely with General Manager to develop competitive strategies in alignment with DaVita’s mission and values.

REQUIREMENTS

• Degree in Healthcare Management, Business Management, Operations Management, or related discipline

• Minimum 8–12 years of relevant operations experience in preferably within healthcare, and/or multi-site service organizations, with 2-3 years in a senior leadership role

• Demonstrated experience in budgeting, P&L oversight, cost optimization, and operational productivity.

• A strategic leader, system thinker with excellent communication and stakeholder management skills.

• Strong commercial acumen and data-driven decision-making ability

Job scope

• Provide legal support on commercial contracts and project-related agreements, including drafting, reviewing, and negotiating terms to protect the company’s interests.
• Advise business teams on regulatory, compliance, and corporate matters associated with project execution and operational activities.
• Manage legal disputes, claims, and external counsel engagements, and support the resolution of contentious matters when they arise.
• Develop internal legal processes, conduct stakeholder training, and work collaboratively across departments to strengthen governance and risk management.

Job Requirements

• At least a Bachelor of Law with at least 6 years of relevant legal experience in private practice and/or in-house roles
• Strong background in contract law, commercial negotiations, and legal risk management, preferably within the construction, engineering, or infrastructure sectors.
• Sound understanding of applicable laws and regulatory requirements in Singapore, with experience handling dispute resolution and compliance matters.

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Salary: Up to S$15,000/month (commensurate with experience)
Location: Central East Singapore
Working Hours: Monday – Friday, Office Hours

About the Company

Our client is a well-established multinational manufacturer in the industrial cutting tools and metalworking solutions industry, serving customers across precision engineering, aerospace, automotive, oil & gas, semiconductor, general manufacturing, and machining sectors. With a strong global presence and extensive product portfolio, the company provides high-performance tooling solutions that help manufacturers improve productivity, precision, and operational efficiency.

As part of its growth strategy in Singapore and the Southeast Asia region, the company is seeking an experienced sales professional to drive business expansion and develop key customer relationships within the manufacturing and engineering sectors.

Key Responsibilities

• Develop and execute sales and business development strategies to achieve revenue growth objectives.
• Identify and acquire new customers within precision engineering, machining, manufacturing, aerospace, automotive, and related industries.
• Manage and grow existing key accounts while expanding market share.
• Build strong relationships with distributors, channel partners, OEMs, and end-users.
• Analyse market trends, competitor activities, and customer requirements to identify business opportunities.
• Prepare sales forecasts, pipeline reports, and business plans for management review.
• Represent the company at customer meetings, industry exhibitions, and networking events.
• Collaborate with regional and global teams to support business growth initiatives.

Requirements

• Degree or Diploma in Engineering, Business, Marketing, or related disciplines.
• Proven sales and business development experience within the industrial tooling, cutting tools, metalworking, machining, CNC, precision engineering, or manufacturing sectors.
• Strong understanding of industrial manufacturing processes and customer applications.
• Experience managing key accounts, distributors, and channel partners is advantageous.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

StaffKing Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Industry: Logistics

Conducive Working Environment

Location: East

Responsibilities:

• Lead and oversee a large-scale, multi-site contract logistics portfolio, providing strategic direction and operational leadership across multiple facilities.
• Mentor, guide, and develop a high-performing leadership team, including General Managers and senior operations leaders.
• Collaborate closely with Commercial, Business Development, and Solution Design teams to support business growth, large-scale tenders, and successful onboarding of new strategic accounts.
• Drive organizational planning and workforce strategies to ensure operational scalability, leadership succession, and long-term business sustainability.
• Champion strategic transformation initiatives, including digitalization, automation, and ESG sustainability programs across the logistics network.
• Own and manage the overall P&L performance, financial planning, forecasting, and profitability improvement initiatives for the assigned portfolio.
• Act as the key escalation point and executive stakeholder lead for regional and global clients, ensuring strong customer partnerships and service excellence.
• Lead infrastructure planning, warehouse optimization, automation initiatives, and CAPEX investment strategies to support business expansion.
• Foster strong cross-functional collaboration between Operations, Engineering, IT, HR, and other business functions to enhance operational efficiency and employee engagement.

Requirements:             

• Bachelor’s Degree in Supply Chain, Logistics, Business, or a related discipline is required. MBA or Master’s Degree will be an added advantage.
• At least 12–15 years of leadership experience within a leading 3PL, contract logistics, or supply chain environment.
• Strong track record in managing large multi-site operations, leading senior operational teams, and driving business growth and operational excellence.
• Experience in P&L management, customer stakeholder engagement, and large-scale transformation initiatives.
• Strong strategic thinking, leadership, and stakeholder management capabilities.
• Exposure to automation, digitalization, and continuous improvement initiatives within logistics operations will be highly advantageous.

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747   

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.Sales Manager Requirements and skills

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Responsibilities

• Lead and manage construction projects from planning through completion, ensuring projects are delivered on time, within budget, and to the required quality standards.
• Oversee project planning, scheduling, budgeting, resource allocation, and cost control.
• Manage project risks, resolve technical and operational issues, and implement corrective actions when required.
• Liaise and coordinate with clients, consultants, contractors, subcontractors, suppliers, and government authorities.
• Monitor project progress, conduct regular site reviews, and ensure compliance with safety, quality, and regulatory requirements.
• Manage contracts, variation orders, claims, and commercial matters to ensure project profitability.
• Lead, mentor, and develop project teams to achieve project objectives and operational excellence.
• Drive continuous improvement initiatives and implement best practices in project management and construction operations.
• Represent the company in project meetings, negotiations, and stakeholder engagements.

Requirements

• Degree in Civil Engineering, Construction Management, Building, or a related discipline.
• Minimum 10 years of construction project management experience.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tan Sin Yong (Stella)

EA Personnel Reg No: R24124127

Our client is a well-established MNC within the construction and engineering sector, known for delivering large-scale building and infrastructure projects. Due to their current expansion plan, they are looking for M&E Manager / Director, in hopes of strengthening project delivery and technical leadership capabilities. They are located in the (Central) – easily accessible.

Responsibilities:

• Lead overall Mechanical & Electrical functions across head office and project sites, ensuring alignment with corporate targets for revenue, project delivery, and profitability

• Plan and monitor tender activities including design development, technical specifications, and evaluation of subcontractor quotations

• Oversee preparation and submission of shop drawings, material approvals, and method statements in accordance with project timelines

• Manage project execution, including cost control, scheduling, and quality assurance of all M&E works

• Implement QA/QC procedures for ongoing and completed works, including maintenance phases

• Coordinate with clients, consultants, authorities, subcontractors, and internal teams to resolve technical and operational issues

• Supervise and direct M&E teams, site engineers, and subcontractors to ensure compliance with approved drawings and regulatory requirements

• Review technical drawings and specifications to identify discrepancies and issue clarifications

• Monitor project progress, variation orders, and report performance status to management

• Lead project meetings, inspections, commissioning, and defect liability period follow-ups

• Support design-and-build projects and implement value engineering initiatives

• Develop and maintain subcontractor and supplier networks

Requirements:

• Degree in Mechanical or Electrical Engineering

• Experience in M&E management within contractor, consultancy, or specialist firms

• Proven involvement in design-and-build projects and tender processes

• Track record in project delivery, cost control, and procurement

• Experience in data centres, M&E-intensive facilities, residential, or hospitality projects

• Familiarity with BIM and local regulatory requirements

• Exposure to contract administration, variation management, and green building certifications is an advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

• Lead large-scale hyperscale and mission-critical data centre developments
• Strategic leadership role with full project ownership
• Exposure to high-value fast-track EPC projects
• Strong pipeline of regional and Singapore-based projects

Our client is a leading EPC player within the mission-critical infrastructure sector, delivering large-scale data centre developments across the region. Due to expanding project commitments, they are seeking an experienced Project Director to drive end-to-end delivery of complex hyperscale data centre projects.

Key Responsibilities

• Lead the overall planning, execution, and successful delivery of large-scale data centre construction projects from pre-construction through commissioning and handover.
• Provide strategic oversight across project planning, procurement, construction methodology, scheduling, cost control, contract administration, quality, and safety management.
• Drive project execution strategies, construction sequencing, resource planning, and risk mitigation to ensure delivery excellence.
• Manage tendering processes, commercial negotiations, and consultant/contractor engagement to achieve optimal commercial outcomes.
• Lead multidisciplinary project teams and coordinate closely with clients, consultants, contractors, and internal stakeholders.
• Ensure strict adherence to project timelines, budgets, quality benchmarks, and mission-critical operational standards.
• Champion innovation, construction technologies, and best practices to improve productivity and project performance.
• Provide senior management with strategic updates on project risks, commercial matters, and operational performance.
• Ensure compliance with local regulations, safety standards, and industry best practices within mission-critical environments.

Requirements

• Degree in Engineering, Construction Management, or related discipline.
• Minimum 15 years of experience in the construction industry, including senior leadership roles within large-scale projects.
• Proven track record delivering hyperscale data centres, mission-critical facilities, or high-availability infrastructure projects.
• Strong experience managing the full project lifecycle, including design management, procurement, construction, commissioning, and client handover.
• Demonstrated experience managing high-value fast-track projects with strict cost, programme, quality, and safety requirements.
• Strong leadership, stakeholder management, commercial, and contract management capabilities.
• Experience within Design & Build or EPC environments will be highly advantageous.

OTHER INFORMATION:

• Location: Central
• Working days: Depending on Project
• Salary: Up to S$15, 000 + VB (salary will commensurate according to experience & qualifications)
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

HOW TO APPLY:

This position is an excellent opportunity for a dynamic individual. It comes with stimulating challenges that will mould your capabilities and reveal your potential.

Simply submit your application with your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No.: R1875905, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) (BEP) by clicking the ‘Apply link’ /
or call your friendly Consultant, David, at 9271 7510 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

NOTICE:

We would like to inform that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at https://www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resume provided to us does not contain your full NRIC number and full home address during your job application.

• Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements and other contracts.

• Executes a strategic vision for the managed services client delivery management function that aligns with the organization's overall goals and objectives.

• Fosters and maintains strong relationships with key strategic clients, ensuring their needs are met, and expectations are exceeded.

• Implements best practices, standards, and processes to ensure the consistent delivery of high-quality managed services to clients.

• Defines, monitors, and reports on key performance indicators (KPIs) to measure and improve service delivery efficiency and effectiveness.

• Allocates resources effectively, including people, technology, and infrastructure, to meet client demands efficiently.

• Identifies and mitigates potential risks to client service delivery and proactively address issues as they arise.

• Manages the budget for the managed services client delivery function, ensuring cost-effectiveness and profitability.

• Collaborates with the technology team to integrate the latest tools and solutions that enhance service delivery capabilities.

• Serves as the voice of the client within the organization, advocating for their needs and ensuring client-centric decision-making.

• Works closely with the Service Delivery Management and Vendor Management teams to identify methods or purchase and procurement, establishing evaluation criteria, evaluating alternative options and assisting with the decision to select the most appropriate vendor/supplier.

• Engages proactively and collaboratively with suppliers to resolve incidents, problems or unsatisfactory performance.

• Reviews all proposals delivered to the client and ensure that growth objectives within the account are in line with the company's overall growth objectives and serve the best interest of the client.

• Contributes to pre-sales processes by providing information, determining the effort required to deliver and generally providing advice on the most optimal way to approach the client or filter out what is not relevant to the client.

• Collaborates and engages with a variety of stakeholders, including the Business Review Boards and Steering Committees to ensure the delivery of services against the agreed Service Level Agreements.

• Drives service delivery excellence by motivating the team members and inspiring outstanding performance against Service Level Agreements.

• Negotiates and resolves contractual issues, including failure to meet contractual obligations.

• Partners with the organization to attract the right talent and ensure that the team is staffed according to requirements and that all team members are fully utilized.

Knowledge and Attributes:

• Significant understanding of the IT services industry, including trends, technologies, and best practices.

• Significant knowledge of managed services, including service level agreements (SLAs), service delivery models, and service management frameworks.

• Significant understanding of client needs, expectations, and industry-specific challenges to tailor services accordingly.

• Significant leadership and management skills to lead a team of professionals and drive results.

• Excellent communication skills, both written and verbal, for interacting with clients, team members, and stakeholders.

• Ability to build and maintain strong client relationships, understand their needs, and ensure client satisfaction.

• Significant proficiency in project management methodologies to plan, execute, and monitor service delivery projects effectively.

• Strong analytical and problem-solving skills to address client issues and challenges proactively.

• Significant budgeting and financial management skills to ensure profitable service delivery.

• Ability to manage relationships with third-party vendors and partners as needed for service delivery.

• Client centric mindset, always putting the client's needs and satisfaction first.

• Willingness and ability to adapt to changing technology, client requirements, and industry trends.

• Capacity to think strategically and develop long-term plans for service delivery improvement.

• Focus on achieving measurable outcomes and delivering value to clients.

• Collaboration and teamwork are essential, as the role involves working with cross functional teams.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent qualification in Information Technology or Business or related field.

• Relevant ITIL certification preferred.

• Relevant project management certification (for example, PMP) is preferred.

Required experience:

• Significant demonstrated experience in a managed services and/or support services environment.

• Significant demonstrated experience in managed services - service delivery and client management.

• Significant demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.

• Significant demonstrated experience in service delivery alignment with contractual agreements and compliance requirements.

• Significant demonstrated experience in monitoring contract performance.

• Significant demonstrated experience in managing service delivery projects for clients.

• Significant demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms.

• Significant demonstrated experience in proactive measures to address client concerns and continuously improve service quality.

• Significant demonstrated experience in managing and leading a service delivery team and/or related function.

Roles & Responsibilities

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Key Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Perks and Packages:

• Gross Salary of $3,500 - $4,500
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Key Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Perks and Packages:

• Gross Salary of $3,500 - $4,500
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Job Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria

• The applicant should have a minimum of 2 years of experience in the related field and at least 1 year in a team-leader position.
• The successful applicant must be available to work on both weekends, with two weekdays off days.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks & Packages

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

About the Role

Aureus Group is looking for Centre Directors who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $5,000
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided