Total 1,772 Manager job vacancies

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No.1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

Core Banking Business Transformation Leadership

• Lead end‑to‑end core banking transformation programs, driving client outcomes, governance, and delivery excellence.
• Advise on strategy, operating models, and roadmaps across Payments, Lending, Trade Finance, Deposits, Accounts, Risk, and Finance.
• Provide trusted advisory support to client executives on transformation risks, prioritization, trade-offs, sequencing, and benefits realization.
• Manage multi‑stream programs, align stakeholders, and ensure decisions are anchored in business value, customer impact, and regulatory compliance.
• Facilitate executive forums, workshops, and steering committees to accelerate transformation.

Business Development

• Build senior client relationships and originate opportunities in core banking, digital banking, payments, lending, and trade finance.
• Lead proposals, RFPs, solution design, and commercial discussions.
• Collaborate with vendors and partners to shape joint offerings and bring market insights into client engagements.
• Contribute to practice growth through thought leadership, methodologies, and go‑to‑market assets.

People Leadership

• Lead and coach consulting teams, fostering a high‑performance culture.
• Guide delivery excellence in road maps, operating models, business cases, and executive presentations.
• Share best practices and build firm capability in banking technology transformation.

Requirements:

• Bachelor's degree in any relevant field.
• Minimum 10 years of professional experience in a consulting firm, with significant experience serving banking or financial services clients.
• Proven track record leading large-scale banking transformation, core banking transformation, operating model transformation, or technology-enabled business transformation engagements.
• Strong consulting background with experience in client advisory, engagement leadership, business transformation, stakeholder management, and executive-level communication.
• Deep understanding of banking business domains such as Payments, Lending, Trade Finance, Loans, Deposits, Accounts, Customer, Channels, Operations, Risk, Finance, and related enterprise functions.
• Experience managing complex, multi-workstream transformation programs involving business, operations, technology, risk, compliance, finance, and external partner stakeholders.
• Ability to translate business strategy and client priorities into transformation roadmaps, target operating models, capability designs, implementation plans, and value realization frameworks.
• Experience leading senior client workshops, steering committees, executive updates, stakeholder alignment sessions, and decision-making forums.
• Strong track record in proposal development, RFP responses, opportunity origination, solution shaping, commercial discussions, and pipeline development.
• Experience developing business cases ,transformation roadmaps, operating model designs, governance structures, change management approaches, and executive-level deliverables
• Proven ability to lead, mentor, and develop consulting teams while ensuring high-quality client deliverables.
• Strong executive presence, structured problem-solving skills, business acumen, and ability to operate effectively in complex client environments.
• Experience engaging senior stakeholders such as CIO, COO, CTO, CDO, Heads of Transformation, Operations, Payments, Lending, and business unit leaders will be advantageous.
• Japanese language proficiency is an advantage, as it is required for liaising and communicating with Japanese-speaking clients and stakeholders.

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

Weregret only shortlisted candidates will be notified.

Responsibilities including but not limited to:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating of staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

THE OPPORTUNITY

The first six years of a child's life shape everything that follows. For children from lower-income families, what happens in that window determines the trajectory. KidSTART exists to change those odds: personal home-based support, delivered by trained practitioners, built on evidence, and scaled nationally.

KidSTART completed its nationwide expansion in 2025 and now reaches families in all 24 towns. Scaling to 80 per cent of eligible children in every birth cohort requires a programme that is designed well, monitored carefully, and continuously improved. That work happens in this team.

ABOUT THE ROLE

As Manager or Senior Manager in Programme Development, you will be a core contributor to the operational policy work that keeps KidSTART running well. You will research, analyse, write, and implement — working across internal teams and external partners to develop the policies, frameworks, and monitoring systems the programme depends on.

This is a substantive policy and planning role. The work is analytical and detail-oriented, but the purpose is practical: better policies mean better support for practitioners, and better support for practitioners means better outcomes for children and families.

We are looking for someone who is rigorous about the work, curious about what is happening on the ground, and motivated by the prospect of contributing to a programme that makes a real difference in children's lives.

WHAT YOU WILL DO

Operational Policy and Programme Design

Contribute to the planning, development, and review of KidSTART's service model, operational policies, and processes. Translate strategic direction into practical frameworks that implementing agencies and practitioners can use.

Programme Monitoring and Reporting

Analyse programme data,track deliverables, and prepare reports on outcomes and budget utilisation. Identify what the data is telling us about programme performance and surface that clearly for decision-makers.

Partner and Funding Compliance

Support the management of KidSTART's funding agreements with implementing agencies. Track partner compliance with funding requirements, prepare disbursement documentation, and respond to audit-related queries.

Stakeholder Engagement

Work with internal teams, implementing agencies, and government counterparts to advance programme work. Prepare briefs, proposals, and policy papers for different audiences at various levels.

WHAT WE ARE LOOKING FOR

We are looking for someone who is analytical, writes well, and energised by policy and planning work, with a real-world implementation dimension. You do not need to have worked in early childhood before. You do need to care about the mission and be willing to learn the programme deeply.

Preferably, you will have:

–   Experience or a strong interest in policy formulation, data analysis, planning, or programme development.

–   A degree in Sociology, Social Work, Psychology, or a related field, with strong writing and analytical skills.

–   The ability to lead projects independently, engage stakeholders at different levels, and manage tight timelines.

–   A flexible and resourceful disposition — KidSTART is a growing organisation and the work evolves quickly.

–   A genuine motivation to learn and develop professionally.

Experience in the public sector, social service sector, or early childhood sector is an advantage. What matters most is intellectual rigour and the drive to do the work well.

WHY JOIN KIDSTART

KidSTART is a young organisation that has grown quickly and is still building its policy infrastructure. Joining now means contributing to frameworks and systems that will shape how the programme operates for years. The learning curve is real, and so is the impact.

You will work closely with a small, focused team, with exposure to government counterparts at MSF and ECDA, implementing agencies across Singapore, and a national programme with demonstrated outcomes. For someone early in a policy or social sector career —or making a move into this space — this is a strong platform.

The work is hard. The purpose is clear.

To apply or learn more, reach out to us at contactus@kidstart.sg

Responsibilities including but not limited to:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem-solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines

Job Description:

• Support the Project Manager and engineers to deliver projects on time, within scope and budget.
• Manage project documentation and subcontractor coordination.
• Perform system setup, database configuration, and resolve technical/design issues.
• Provide IT infrastructure support (Microsoft & Linux environments).
• Handle network switch configuration and network device design within scope.
• Execute installation, debugging, and troubleshooting of IT systems.
• Guide site engineers and conduct knowledge transfer.
• Oversee project teams and subcontractors; lead and present project meetings.
• Track and report progress, following up on software development and site works.

Job Requirements:

• Degree/Diploma in IT, Computer Science/Engineering, Project Management, or related field.
• Minimum 7 years of relevant system experience.
• Experience in project management or IT systems deployment.
• Proficient in networking, SQL, and Windows OS.
• Knowledge of cybersecurity, database management (SQL), vulnerability assessment, software development concepts, and access control systems (e.g. CCTV, card readers).

EA Reg No: 20C0312

Please email a copy of your detailed resume to qianyu@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

About Eden + Elie

Eden + Elie is a Singapore-based artisan jewelry brand known for modern designs handcrafted by skilled artisans. Our pieces combine heritage techniques with contemporary design, reflecting a story of craft, meaning, and beauty. We are also a socially missioned company that celebrates craft and heritage while providing meaningful employment for individuals on the autism spectrum. We value working with people who appreciate thoughtful design, purpose-driven work, and meaningful connection.

Role Overview

We are looking for a Marketing & E-Commerce Manager to drive Eden + Elie’s marketing execution across digital channels, e-commerce, and retail partners. 

This role will be a digital and on-store hybrid marketing role:

• Digital marketing (70%) - own the systems, processes, and content that ensure the brand is consistently represented across Shopify, email, social media, and stockist channels. 

• Retail marketing for the store (30%) - work closely with the Brand Partnerships Executive to translate product launches, seasonal campaigns, and partnership activations into cohesive marketing plans that drive awareness, customer acquisition, and revenue.

The role reports directly to the Brand Owner.

Key Responsibilities

E-Commerce & Shopify Management

Shopify is the operational core of Eden + Elie's e-commerce business. The successful candidate must be fully fluent in the platform and able to work independently without training from day one. 

• Own the Shopify store end-to-end — including product listings, imagery, copy, merchandising, collection structure, and site navigation — with full independence and no requirement for platform onboarding.

• Plan and manage product launches, seasonal updates, and promotional campaigns, ensuring all content is accurate, on-brand, and delivered on time.

• Monitor key e-commerce metrics including conversion rate, average order value, traffic sources, and customer behaviour. Identify opportunities for improvement and recommend actions.

• Work with the Brand Owner to plan promotional mechanics, product launches, bundles, and seasonal campaigns across channels.

• Proactively keep track of stock availability through Shopify to ensure correct product visibility and prioritise promotion of items with higher stock levels.

• Update and refresh the website header and key landing pages on a monthly basis, ensuring visual assets are current, seasonal, and on-brand.

Visual Asset Creation & Management

• Own the visual asset pipeline (including product photography) for all digital channels — briefing, reviewing, and approving assets produced by external photographers, videographers, and designers.

• Create or adapt visual assets independently, using tools such as Canva, Photoshop, or equivalent, for social media posts, website banners, email headers, and campaign graphics when external vendors are not engaged.

• Maintain a working asset library that is organised, correctly sized per platform, and accessible to the wider team.

Always-On Social Media & Content

• Own the content planning process across social media, email, website, and retail touchpoints.

• Develop and maintain a rolling content calendar aligned with product launches, seasonal campaigns, and partnership activations.

• Write and edit marketing copy across channels, ensuring consistency with Eden + Elie's brand voice and storytelling approach.

• Manage external photographers, videographers, designers, and content creators where required.

• Track channel performance and recommend content improvements based on engagement, reach, traffic, and conversion data.

Email Marketing & CRM

• Plan and execute the email marketing programme, including newsletters, product launches, automated flows, and customer retention campaigns.

• Maintain audience segmentation and customer journeys to improve engagement and conversion.

• Track and report on key email performance metrics, including subscriber growth, open rates, click-through rates, conversion rates, and revenue contribution, for continual refinement and better resource allocation.

Stockist Marketing Support

• Produce and deliver marketing support materials for stockists, including product information sheets, campaign assets, launch materials, and promotional toolkits.

• Ensure all stockist-facing materials are accurate, on-brand, and delivered in line with campaign timelines.

• Collaborate with the Brand Partnerships Executive, who owns the stockist relationship, to align retail marketing materials with broader campaigns and activations.

• Monitor sell-through data and provide performance insights to support the Brand Partnerships Executive in stockist conversations.

Marketing Planning & Reporting

• Own the annual marketing calendar and maintain visibility across launches, campaigns, activations, and key trading periods.

• Develop clear marketing briefs, timelines, budgets, and reporting frameworks to ensure projects are executed consistently.

• Provide a concise weekly update to the Brand Owner covering campaign performance, upcoming priorities, key risks, and recommendations.

• Track and report on:

• E-commerce revenue and conversion performance

• Email marketing performance and revenue contribution

• Social media growth and engagement

• Campaign performance against agreed objectives

• Continuously improve marketing systems, workflows, and documentation to ensure the team can scale efficiently.

What We Are Looking For

• 4–6 years of relevant experience in digital marketing, brand marketing, e-commerce, or a related role. Experience in lifestyle, retail, luxury, hospitality, or mission-driven brands is a plus.
• Demonstrable, hands-on Shopify experience. You must be able to manage the store independently from day one — merchandising, product management, promotions, and site updates.
• Proficient in Klaviyo, Instagram, Facebook, paid advertising, and AI-powered marketing tools, with the ability to independently execute campaigns and analyse performance data without training.
• Comfortable working with visual asset tools (Canva, Adobe Express, or equivalent) to create or adapt on-brand assets for digital channels.
• A strong writer who can adapt copy to different channels while maintaining a consistent brand voice.
• Experience planning and managing marketing calendars, campaigns, and content production processes.
• Comfortable working with analytics and using data to inform decisions and prioritisation.
• Highly organised and process-oriented — builds systems that create consistency, visibility, and accountability across multiple projects.
• Enjoys working in a small team where ownership is broad and initiative is valued.
• Communicates clearly and professionally; comfortable working with external vendors, retail partners, and internal stakeholders.
• Connects with Eden + Elie's mission and can communicate it authentically across every customer and partner touchpoint.
• Willing to provide occasional weekend and after-hours support for in-store activations, promotional events, and other marketing initiatives.

Salary & Compensation

The salary range for this role is SGD 5,500 – 6,500 per month, commensurate with experience and capability.

We are a social enterprise and are transparent about that context. In return, this role offers a high degree of ownership across Eden + Elie’s marketing and e-commerce channels, direct access to the founder, and the opportunity to build and scale a marketing system from the ground up.

How to Apply

Send your CV and a short cover letter (no more than two pages) to careers@edenandelie.com. Show us a campaign or channel you owned: what you did, what the numbers looked like before and after, and what you would do differently. Only shortlisted candidates will be contacted.

About Us
ABeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

Role Overview
This role is responsible for managing enterprise SAP S/4HANA applications and supporting global ERP transformation initiatives for multi-national manufacturing organisations across APAC and overseas subsidiaries.

The candidate will oversee SAP Sales & Distribution (SD)application lifecycle activities including solution governance, application enhancement management, deployment coordination, production support oversight, and global template standardisation.

The role requires strong experience in enterprise application delivery, cross-border ERP rollout programs, stakeholder coordination, and SAP S/4HANA application management within multinational business environments.

Key Responsibilities

· Manage SAP S/4HANA SD application lifecycle including governance, enhancements, deployment, and production support

· Support global ERP transformation and multi-country SAP rollout projects

· Drive business process harmonisation and global template standardisation

· Coordinate System Integration Testing (SIT), UAT, migration rehearsal, and go-live readiness

· Manage change requests, enhancement prioritisation, and release coordination

· Ensure system stability, performance, and issue resolution across regions

· Act as liaison between business stakeholders, IT teams, and regional subsidiaries

· Lead and mentor junior consultants and support PMO reporting and governance activities

Job Requirements

• Minimum Degree qualification in any field.
• 5–10 years of experience in SAP S/4HANA or enterprise application (ERP) projects
• Must have consulting firm experience (SAP implementation or ERP transformation)
• Strong experience in SAP Sales & Distribution (SD) or Order-to-Cash processes
• Proven experience in global ERP rollout, template standardisation, and multi-country implementation projects
• Experience managing application lifecycle activities including enhancement, testing, deployment, and production support
• Strong stakeholder management experience across business and IT teams
• Experience working in multinational or manufacturing environments preferred
• Preferably bilingual in English and Japanese (for HQ coordination and regional communication)
• Strong analytical, problem-solving, and coordination skills
• Ability to work independently and manage multiple workstreams in complex environments

Certifications or Equivalent Knowledge

• SAP Certified Application Associate – SAP S/4HANA SD or equivalent SAP certification
• SAP S/4HANA implementation / functional certification (preferred)
• Fundamental Information Technology Engineer Examination (IPA, Japan) or equivalent IT foundation knowledge
• Knowledge of enterprise systems lifecycle, ERP implementation methodology, and application governance frameworks
• Understanding of IT service management and system change control processes

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No.1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Plan and oversee the Local Settlement MX Migration project following the official announcement expected in early 2026, including requirements confirmation, impact analysis on operations and systems, system development, and testing.
• Coordinate with branches to ensure ownership of planning tasks, including potential buddy bank testing if requested by local authorities.
• Manage the ISO20022 Hybrid Address Format System Enhancement and SWIFT Standards Release2026 projects, monitoring timelines, deliverables, and dependencies across branches.
• Identify, escalate, and resolve delays or risks, while preparing and consolidating weekly or monthly project status reports for stakeholders.
• Facilitate communication and issue resolution by coordinating cross-functional teams such as IT, Compliance, and APAC branches.
• Create clear and impactful deliverables in PowerPoint and Excel to visualize project progress and provide stakeholders with concise reporting materials.
• Organize issues and discussion points, compare potential solutions, and prepare decision-support materials for clients.
• Analyse information required for decision-making and present findings using graphs, charts, and other visual formats.

Requirements:

• Bachelor's degree in any related fields.
• Minimum 5 years of experience in similar roles involving stakeholder coordination within a financial institution, preferably banking.
• Demonstrated proactive communication and relationship-building skills, actively engaging with bank staff, local site personnel, and stakeholders to maintain frequent communication and foster strong working relationships that support consultation and alignment.
• Proven self-driven project management capability, independently identifying key issues, engaging stakeholders, driving tasks forward, and preparing materials to support decision-making, even when counterparts are not deeply involved in daily operations.
• Ability to prepare structured materials tailored for multiple audiences, including progress reports for management, operational documentation for staff, and coordination materials for stakeholders.
•  Strong issue structuring and problem management skills, with the ability to analyze background, root causes, impacts, action plans, and decision points beyond simple task tracking.
• Business-oriented PMO and project execution capability, ensuring alignment of system-related tasks with user-side and operational requirements to drive projects in line with business operations.
• Effective review and quality assurance capability, providing clear instructions to junior staff, reviewing deliverables, ensuring quality, and supplementing external communication when necessary.
• Good communication skills in English are required. Proficiency in Japanese language will be an added advantage to support coordination and reporting with headquarters, FCCD, and Japanese-speaking stakeholders across different regions.
• A business process improvement mindset, with the ability to identify improvement opportunities, prioritize issues, and propose solutions beyond basic operational support.

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Supervise and manage day-to-day operations of the shop
Upkeep cleanliness, visual merchandising, and overall presentation of the shop
Follow up on customer's appointment and feedback
Train team members, motivate team's morale and resolve staff issues
Create marketing campaigns and promotions to achieve KPI sales target
Monitor inventory, manage stock ordering, maintain hygiene of the supplies
Prepare sales reports, staff rosters and assist with payroll and commission calculations
Supervise opening and closing procedures, including daily cash reconciliation

Project Planning & Coordination

• Manage and oversee M&E design, procurement, and installation across the project lifecycle.
• Coordinate between mechanical, electrical, plumbing (MEP), and civil teams to ensure integrated project delivery.
• Liaise with clients, consultants, contractors, and subcontractors on technical and project matters.
• Lead project team to complete project within schedule
• Represent Company to liaise with all designers, consultant, project managers and clients

Technical Oversight

• Review and approve M&E designs, drawings, and technical submittals to ensure compliance with codes and specifications.
• Conduct site inspections and audits to monitor the quality and safety of installations.
• Troubleshoot complex technical issues during execution and commissioning phases.
  

Compliance & Safety

• Ensure all M&E works comply with local building codes, health and safety regulations, and industry standards.
• Manage testing, commissioning, and handover processes for M&E systems.
  

Project Management

• Develop and maintain project schedules specific to M&E deliverables.
• Track M&E budgets and control costs; prepare regular progress and financial reports.
• Ensure timely procurement and delivery of M&E materials and equipment.

Requirements:

• ITE/Poly/Diploma/Degree in Electrical or any engineering field
• Prior experience in interior fit out works would be an added advantage
• Office proficient in (AutoCAD/ Microsoft Office/ Microsoft Project)
• Fluent in English, both written & spoken
• Independent, resourceful, pro-active and team player
• Possess good organization, planning and project management skills
• Ability to work under tight deadlines

Key Responsibilities

1. Service Delivery & Operational Excellence

• Lead and oversee day-to-day operations across all managed services (Cloud, Network, Systems, Security, and Applications).
• Ensure strict adherence to defined SLAs, OLAs, and KPIs, driving accountability and data-driven performance reviews.
• Maintain service continuity and incident response readiness, including after-hours escalation management.
• Conduct post-incident reviews (PIRs), ensuring lessons learned and RCA findings translate into sustainable corrective actions.
• Champion service improvement initiatives (e.g., automation, observability dashboards, and event correlation tuning).

2. ITIL Governance, Risk & Compliance

• Implement and govern all ITIL process pillars — Incident, Request, Problem, Change, Knowledge, and Asset Management.
• Own the operational governance framework, including SOPs, escalation matrices, RACI charts, and service catalog alignment.
• Lead weekly/monthly governance cadences (SLA review, backlog health, change risk review, vulnerability remediation).
• Ensure compliance with GovTech OCP/ORA policies, ISO 20000/27001, and internal audit controls.
• Identify operational risks and compliance gaps, drive mitigation, and track closure with stakeholders.
• Partner with cybersecurity and compliance teams on access control, privileged account, and break-glass governance.

3. Stakeholder & Customer Management

• Act as the primary customer interface and trusted advisor, ensuring clear communication and stakeholder satisfaction.
• Conduct monthly and quarterly business reviews (MBR/QBR), presenting operational insights, trends, and risk posture.
• Manage multi-agency or multi-stakeholder relationships, balancing priorities and ensuring unified service outcomes.
• Coordinate with third-party vendors and internal towers (NOC, SOC, CloudOps, Network, DBA) for integrated service management.
• Drive proactive engagement and feedback loops, ensuring alignment with evolving business and compliance requirements.

4. Operational Support & Coordination

• Oversee Day-2 Operations, including monitoring, patching, backup, and performance optimization.
• Ensure incident prioritization and escalation discipline, enforcing communication templates and real-time updates.
• Manage major incidents and DR scenarios, ensuring structured response, timeline documentation, and customer assurance.
• Govern change control lifecycle, ensuring risk assessment, CAB participation, and proper rollback validation.
• Ensure operational readiness for new deployments (Day-1 to Day-2 transition, hyper-care, acceptance testing).

5. Reporting, Metrics, and Compliance

• Produce monthly performance reports and dashboards detailing SLA attainment, MTTR, backlog aging, and RCA metrics.
• Track and analyze trending data to identify recurrent issues and propose automation or process improvements.
• Present governance scorecards and risk registers to both internal leadership and customer stakeholders.
• Leverage data from ServiceNow / ITSM platforms, CloudWatch, Grafana, and Zabbix for real-time health visibility.

6. People & Resource Management

• Manage and mentor shared pools of engineers (L1–L3) across multiple service domains.
• Oversee workload allocation, shift rosters, and on-call readiness, ensuring 24×7 coverage and staff well-being.
• Lead performance reviews, coaching plans, and skill development, aligning to service needs and ITIL maturity goals.
• Support hiring, onboarding, and succession planning to maintain operational stability.

7. Strategic Service Improvement & Transformation

• Lead service transformation initiatives, aligning operations to cloud-native and automation-first models.
• Collaborate with solution architects and PMO to ensure smooth service transition and continual improvement.
• Drive efficiency gains through SOP refinement, AI-Ops, automation, and proactive monitoring adoption.
• Support leadership in developing innovation roadmaps and service maturity frameworks.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
• 5–8 years of experience in service delivery, operations, or IT service management, with at least 3 years in a cloud or managed services environment.
• Proven experience managing multi-agency or multi-customer clusters with shared operational teams

Technical Expertise:

• Strong understanding of AWS / Azure / GCP environments and their operational frameworks.
• Proficient in ITIL v4 processes and governance; ITIL certification preferred.
• Hands-on experience with ITSM tools (e.g., ServiceNow, JIRA, Remedy).
• Familiarity with cloud monitoring platforms (e.g., CloudWatch, Azure Monitor, Zabbix, Grafana).
• Experience in change control, incident RCA, and problem management.
• Working knowledge of compliance standards (ISO27001, ITSM audit, or GovTech OCP/ORA).

Soft Skills:

• Strong leadership and communication skills with the ability to influence cross-functional teams.
• Excellent stakeholder engagement and customer relationship management.
• Analytical mindset with a continuous improvement and risk mitigation focus.
• Ability to manage multiple priorities in a fast-paced environment

Interested candidates, please send your CVs on nabilah.azman@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Develop and implement marketing strategies to enhance brand awareness and company visibility.

Plan and manage digital marketing campaigns across websites, social media platforms, email marketing, and online advertising channels.

Create marketing materials, including brochures, presentations, newsletters, and promotional content.

Manage the company's social media accounts and online presence.

Conduct market research and analyze industry trends, competitor activities, and customer needs.

Monitor and evaluate the performance of marketing campaigns and prepare reports for management.

Coordinate marketing events, exhibitions, seminars, and promotional activities.

Work closely with management to identify new business opportunities and marketing initiatives.

Manage relationships with external vendors, designers, advertising agencies, and media partners.

Maintain and enhance the company's corporate image and brand identity.

Prepare and manage marketing budgets and ensure cost-effective use of resources.

Support customer engagement and client communication activities.

Benefit

• Working Days: Monday - Friday, Alternate Half Saturday (staggered hours available)
• Phone Allowance
• Work From Home
• Bonding Activities & Company Incentive Trip
• Performance Bonus & AWS

About The Role

We are looking for a Senior Project Manager (ACMV) to join our team on a full-time basis. In this role, you will be responsible for leading the project team.

Job Responsibilities

• Planning and scheduling of projects.
• Manage and lead a team of managers, engineers, supervisors and operation of assigned projects.
• Manage projects and to monitor the projects are carried out with respect to the target schedule.
• To handle design for projects and to ensure clients' requirements are met.
• To attend project meeting and to coordinate with clients, consultants, main contractors and sub-contractors.
• Preparation of Progress Claim, Materials Submission, Risk Assessment, Progress Report, Shop Drawings & As Built Drawings for projects.
• To forecast and anticipate possible issue for projects and to eliminate potential risks.
• Site supervision and to liaise with supervisors and workers to ensure smooth work flow.
• Planning of manpower and work arrangement with site person in charge.
• To liaise with suppliers on procurement and delivery of materials and equipment.
• Assist in settlement of project final account including variation orders.

Requirements

• At least 5 years of working experience in the related field is required for this position.
• Self-motivated and good problem-solving skills.
• Willing to learn, positive attitude.

Key Responsibilities

• Manage and support delivery of digital transformation projects within banking or financial services.
• Coordinate with business users, product owners, technology teams, vendors, and other stakeholders.
• Track project plans, milestones, deliverables, risks, issues, dependencies, and action items.
• Prepare project status reports, meeting minutes, RAID logs, dashboards, and management updates.
• Support requirement discussions, solution walkthroughs, UAT planning, implementation readiness, and post-go-live activities.
• Work closely with digital, data, AI, and technology teams to ensure timely delivery of project outcomes.
• Assist in digital process improvement, automation, customer journey enhancement, and operational efficiency initiatives.
• Support Gen AI / AI-related initiatives such as use case tracking, requirement coordination, governance follow-up, testing support, and stakeholder alignment.
• Ensure project documentation, approvals, sign-offs, and governance processes are properly maintained.
• Follow up proactively with stakeholders to close open items and remove delivery blockers.
• Take ownership of assigned workstreams and ensure delivery within agreed timelines and quality standards.

Required Skills and Experience

• 6 to 9 years of experience in project coordination / project management / digital delivery roles.
• Prior experience working in the banking or financial services domain is required.
• Experience in digital transformation, digital channels, process automation, customer journey improvement, data, or technology change projects.
• Basic understanding or exposure to Generative AI, AI use cases, automation, chatbots, intelligent workflow, or AI-enabled digital solutions is good to have
• Good understanding of project lifecycle, SDLC, Agile / Waterfall / hybrid delivery models.
• Experience preparing project plans, status reports, RAID logs, meeting notes, and management updates.
• Strong stakeholder coordination and follow-up skills.
• Good communication, documentation, analytical, and problem-solving skills.
• Hands-on experience with tools such as Jira, Confluence, MS Project, Excel, PowerPoint, Teams, or similar tools.

As the Manager under the Operations Implementation and Management (OIM) team, you will be responsible for providing the following administrative and logistical support to the team: 

• Provide operational and administrative support such as, pre-event planning, event day execution and post-event support to ensure smooth end-to-end conduct of events (these include and are not limited to outreach events, career fairs, virtual career events and workshops/seminars)

• Provide targeted outreach to the database of individuals to proactively get them to participate in relevant events and activities

• Manage vendors to provide logistics support, including pre-registration, onsite execution of event and post-event tracking

• Monitor events’ performance, manage information and analyse trends 

• Organise after-action review to evaluate participants’ turnout, identify gaps, gather feedback from internal and external stakeholders, and propose areas of improvement 

Requirements

Experience

• At least 3 years of experience in event management, customer service, or a related field.

Skills & Competencies

• Excellent communication and interpersonal skills, with the ability to engage effectively with internal and external stakeholders.

• Strong organisational, planning, and multitasking skills, with the ability to manage competing priorities and meet deadlines in a fast-paced environment.

• Strong attention to detail and ability to work accurately with data and systems.

• Proficiency in Microsoft Office applications and other relevant software tools.

• Strong customer service orientation and commitment to delivering a positive stakeholder experience.

• Ability to work independently and collaboratively within a team environment.

• Positive, proactive, and solution-focused approach to problem-solving.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting