Total 23 Manager job vacancies in Sydney

Reporting to the Chief Actuary, you will lead the team across all stages of a transaction’s lifecycle, working closely with internal functional partners, business group leaders, counterparties and external advisers. You will oversee the end‑to‑end financial due diligence process, including directing modelling, valuation and analysis completed by junior team members, and ensuring robust, high‑quality outputs that support sound decision‑making.

Partnering with operational teams, you will lead transaction execution and due diligence activities to validate the business case, identify key risks and issues, and clearly articulate areas of uncertainty, potential outcomes and risk exposure. You will work collaboratively with the business and deal team to develop and implement appropriate mitigation strategies, ensuring transaction structuring and documentation remain aligned to the commercial rationale. You will also prepare clear, succinct materials for senior management, the Board and shareholders, including presentation packs and bid documentation, translating complex analysis into practical insights and implications.

In this role you will:

• Build, mentor and develop a small team of high-performing professionals
• Originate value enhancing strategies, and ideas, document, syndicate, gain approval and execute.
• Develop financial metrics and risks for inorganic acquisition opportunities, divestiture opportunities or general commercial initiatives
• Lead the end-to-end M&A process, including target identification, strategic rationale development, financial modelling, due diligence, deal structuring, negotiation, and post-merger integration oversight
• Prepare Board papers, investment committee submissions, and executive briefings to support transaction decision-making.
• Manage relationships with external advisers, including investment banks, legal counsel, accountants, and actuarial consultants.

As the Head of Strategy in the Life Insurance division, you will be a key architect in shaping the strategic vision and direction of TAL’s portfolio of businesses. This role is pivotal in driving growth, ensuring competitiveness, and fostering innovation within a dynamic and evolving industry. You will be responsible for formulating, communicating, and executing comprehensive strategies that align with organisational goals, regulatory requirements, and customer needs.

You will be critical for developing:

• Strategic vision and direction
• Competitive edge
• Innovation and adaptation
• Risk management
• Opportunity identification
• Effective resource allocation

In this role you will:

• Lead the development and implementation of the corporate strategy for the life insurance business,
  aligning with the overall organizational goals and objectives.
• Identify and evaluate potential business partnerships, alliances, and acquisition opportunities to
  enhance the company's position in the life insurance market.
• Develop and implement risk mitigation strategies to safeguard the company's interests.
• Stay abreast of emerging technologies and industry innovations to identify opportunities for digital
  transformation within the life insurance sector.
• Drive initiatives to integrate cutting-edge technologies and data analytics into business processes to
  enhance efficiency and customer experience including utilising our Corporate Venture Capital Fund
  (CVC)
• Oversee financial modelling and analysis to evaluate the performance of life insurance products and
  initiatives.
• Present strategic recommendations to the executive team and board of directors.

This role plays a vital part in supporting Australians at some of the most important moments in their lives. Leading a team within TAL’s Claims function, you’ll help deliver compassionate, fair and trusted outcomes that reflect our claims philosophy and commitment to doing the right thing. By balancing exceptional customer care with sound risk and regulatory practices, this role contributes directly to TAL’s purpose of protecting people and what matters most, while fostering a culture of continuous improvement and shared accountability.

In this role you will:

• Deliver fair, timely and compassionate claims outcomes that put customers first while managing cost and risk
• Provide decisive leadership on complex claims and escalations to resolve issues and restore customer trust
• Embed a strong risk and compliance culture to ensure ethical, consistent and regulatory‑aligned claims decisions
• Build high‑performing teams through clear direction, coaching and capability development
• Optimise portfolio performance by balancing service excellence, return‑to‑health outcomes and claim sustainability
• Drive continuous improvement to strengthen claims quality, customer experience and team effectiveness

We are seeking an experienced Architectural BIM Manager to join our Sydney studio and play a key leadership role in shaping and strengthening BIM practice across the studio.

This is an exciting opportunity for a highly capable BIM professional with an architectural background to lead best practice, support project teams, and drive digital delivery excellence across a portfolio of significant health projects throughout Australia.

Working closely with studio leadership, project teams, and broader digital design stakeholders, you will provide hands-on BIM leadership across projects and within the studio environment. You will help guide standards, workflows, training, and model management, while supporting the successful delivery of complex healthcare projects in a collaborative, design-led practice.

We are particularly interested in candidates with strong Revit capability and experience with dRofus, ideally gained through work on major health, public, or complex technical projects.

About the role

As Architectural BIM Manager, you will be responsible for leading and advancing BIM implementation across the Sydney studio, while also contributing directly to project delivery on major healthcare projects. This role combines strategic oversight with practical support and will suit someone who enjoys working across both people and projects.

You will act as a key point of contact for BIM processes, technical problem-solving, digital standards, and team capability uplift. You will also support interdisciplinary coordination and help ensure consistent, high-quality BIM delivery aligned with client and project requirements.

Key responsibilities

• Provide BIM leadership across the Sydney studio, promoting best practice, consistency, and continuous improvement.
• Support project teams in the setup, management, and delivery of BIM processes across significant health projects.
• Lead and maintain studio BIM standards, templates, workflows, and quality assurance procedures.
• Act as a technical expert in Revit, providing guidance, troubleshooting, and hands-on support to architectural teams.
• Support BIM execution planning, model management, coordination processes, and information exchange requirements.
• Contribute to the implementation and effective use of dRofus, particularly in relation to health planning and data management workflows.
• Work collaboratively with architects, project leaders, consultants, and digital design teams to ensure coordinated and efficient project delivery.
• Assist with staff training, mentoring, and capability development in BIM tools, standards, and processes.
• Help identify opportunities for innovation, efficiency, and improvement in digital design and documentation workflows.
• Support project teams in meeting client, project, and regulatory BIM requirements across all delivery stages.

Empower Australia’s Payments Future with Cuscal 

Ever tapped your phone to buy a morning coffee, or made a purchase from your favourite online store? Chances are, we’ve made it happen.    

At Cuscal, we’ve been at the forefront of payments innovation for almost 60 years, enabling seamless, secure solutions that millions of Australians rely on every day. From launching Australia’s first ATM to being the first certified Australian fast payments Payer and Initiator in 2022, we’ve always pushed boundaries — and we’re not stopping now.   

We are a listed public company (ASX:CCL) with full direct connectivity and production capability across all domestic payment systems. Whilst the major banks leverage this capability for their consumer and business clients, our B2B model focuses on enabling other banks, fintech’s and corporates to deliver innovative and competitive payment and digital solutions to their clients and customers.   

In December 2025, Cuscal expanded its scale and capability through the acquisition of Indue, bringing together two established Australian payments providers with deep roots in the mutual and broader financial services sector. The combination strengthens our B2B focus, broadens our payments and regulated data services offering, and increases our ability to support banks, fintechs and corporates with resilient, secure and future‑ready solutions 

We are looking for a Customer Experience & Process Optimisation Manager  to join our Client, Growth & Strategy Team, supporting our Contact Centre in enterprise initiatives, audits, and transformation programs. 

The Customer Experience & Process Optimisation Manager is accountable for improving customer experience, operational efficiency, and fraud outcomes across Call Direct and Fraud Operation. The role owns customer experience design by leading business analysis and process improvement capability, owning workforce planning, reporting, telephony optimisation, and driving consistent operational standards across the contact centre. Responsibilities for the role sitting across 4 key areas 

1) Customer Experience & Process Optimisation

• Analyse, map, and redesign client and customer-facing processes to reduce friction and improve service delivery outcomes 

• Develop and maintain end‑to‑end customer journey maps to identify and address pain points across all contact centre touchpoints 

• Translate customer, client, and team feedback, complaints, sentiment analysis, and client effort scores into actionable insights 

2) Workforce Planning & Performance Management 

• Own workforce planning across forecasting, scheduling, and resourcing to support service demand and efficiency targets 

• Provide specialist advice to Fraud Operations leadership on workforce planning and capacity management 

3) Operational Improvement & Change Delivery 

• Maintain and support the Contact Centre Improvement Program, including prioritisation and progress tracking   

• Identify operational inefficiencies across workflows and workforce models and design targeted improvement initiatives  

• Define and implement structured process optimisation approaches across manual and automated processes 

• Document, execute, and track process improvement plans through to measurable benefit realisation  

• Deliver regular operational performance reporting against SLAs with clear insights, trends, and recommendations tailored to audience needs 

4) Technology, Telephony & Automation 

• Lead operational ownership of contact centre telephony tools, ensuring configuration and performance  

• Develop and maintain telephony design, flow, and call routing documentation 

• Identify and support automation and technology initiatives that improve efficiency and fraud outcomes.  

• Contribute to future technology investment planning and business continuity planning for contact centre platforms 

About You 
You bring hands-on experience improving contact centre customer experience and operational performance, with strong capability across process design, workforce planning, and performance reporting. You are comfortable owning complex contact centre initiatives end to end, working with Fraud Operations, technology teams, and senior leaders to deliver measurable service, efficiency, and fraud outcomes.

• Extensive experience working within contact centres, multichannel operations, Financial services or similar fast paced and ever evolving environment. 

• Sound knowledge of business process modelling and workflow documentation 

• Proven experience in project and change management analysis, data performance and or business analysis, process improvement, or data analysis. 

• Strong analytical skills, quickly understanding complex concepts and translating them into actionable insights 

• Proficiency in Microsoft Office Suite, JIRA, Confluence, and data visualisation tools

Why Cuscal?    

We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits.    

Next Step    

If you’re excited to join a company that’s shaping the future of how Australia moves money, we’d love to hear from you.  Apply now and let’s explore who you are, what drives you and how you can contribute to our vision for the future.    

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.      

 Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms. 

As our Data Centre Project Manager, you’ll be responsible for overseeing and coordinating all aspects of data centre development projects from their initiation to successful completion. You will work with the Principal Contractor and design and engineering consultants to plan, direct, and manage the data centre construction ensuring adherence to design specifications, cost plan, programme, quality standards, with a paramount focus on safety. 

In this role you will work with all project stakeholders during planning, construction, commissioning and handover. You will enable them to reliably deliver NEXTDC data centre projects on time, within budget, and to the highest standards.

You’ll be responsible for the following areas:

• Project Planning
• Design Management
• Risk Management  
• Cost & Commercial Management
• Safety Leadership
• Quality Control
• Culture and Leadership 

As our Design Manager you’ll lead the planning and technical design of data centre projects, ensuring innovative, scalable, and compliant solutions aligned with Hyperscale Data Centre requirements.

Here you’ll support the project delivery across all project phases from due diligence to handover with technical analysis and advice and coordinating multi-discipline teams to deliver the designs for high-performance resilient Data Centres with a focus on safety in design, buildability and prefabrication for speed of delivery and innovation in achieving both technical and commercial outcomes. 

Being our DM PM, you’ll work collaboratively with our Engineering and Design Centre of Excellence SMEs and sector leads, to achieve economies of scale and speed through standardised long lead, free issue equipment, application of lessons learned, NEXTDC design standards, briefs, process and scopes of services to improve speed, scale, security, sustainability, reliability, business case total cost of ownership and ROIC for hyperscale projects.

You’ll be responsible for the following areas:

• Design Management
• Culture and Leadership 
• Safety Leadership
• Project Planning
• Risk Management  
• Cost & Commercial Management
• Quality Control

• At Novotel Sydney Darling Harbour, we are seeking a dynamic and energetic people person to join our busy Front Office team as a Assistant Manager to assist in delivering a high level of customer service at all times. This role will include exposure to all areas of the Front Office function.
• Deliver service excellence, from check in to check out and everywhere in between
• Complete a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Answer all telephone calls in a professional manner according to brand standard
• Reconcile cashier floats at the completion of each shift.
• Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program