Total 444 Manager job vacancies in Klang Valley

Location: West

Working Hours: 5 days, office hours

Salary: $5500 - $7000

Job Description

• Act as a strategic HR Business Partner to support Administration and Ancillary functions.
• Drive HR initiatives including talent acquisition, manpower planning, performance management, learning and development, and employee engagement.
• Manage end-to-end recruitment processes from sourcing to onboarding.
• Collaborate with stakeholders on manpower deployment and workforce planning.
• Oversee full-spectrum HR operations and provide policy guidance.
• Support leadership development and staff training initiatives.
• Supervise and coach junior HR team members.
• Review and enhance HR policies to ensure compliance and relevance.
• Participate in HR projects and organisational initiatives.
• Work with Centres of Excellence and relevant key stakeholders in the delivery of key HR projects and initiatives;
• Any other ad-hoc projects as assigned.

Job Requirements

• Minimum degree in Business Administration, Human Resource, or related field.
• At least 7 years of HR Business Partnering experience with strong recruitment exposure.
• Strong analytical, communication, and stakeholder management skills
• Ability to multitask, prioritise, and work in a fast-paced environment.
• Leadership capabilities with experience managing teams.

Interested applicants, please send your resume in Word document to clinicalhealth@recruitexpress.com.sg (cc kylie@recruitexpress.com.sg)

Kylie Ng Kai Wi (R1104775) #HKN

Recruit Express Pte Ltd

EA License No: 99C4599

Company Reg. No. 199601303W

About the Role
Step inside and the city falls away. You enter a house of rooms unlike any other; part gallery, part salon, part bar. Heritage is the fabric of every space: from the long communal table in the main hall to intimate chambers that echo the mansion’s layered past. Each room tells its own story of tea and textiles, journeys and remedies, yet together they weave one society. Behind this house of spirits, seasonal ingredients meet global traditions, crafted into vessels by skilled ceramicists. Guests move from chamber to chamber, discovering shifting moods of conversation, music, and ritual. This is a place to drink well, but also to belong - where every visit feels connected to the past yet alive in the present, evolving with each season and collaboration.

Every gathering is a weave of moments, places, and people.

As an Assistant Head Bartender, you play a pivotal role in shaping this rhythm, supporting the Head Bartender inleading daily operations while ensuring consistency in both craft and service. You are a bridge between leadership and team – guiding bartenders, upholding standards, and stepping in to lead with confidence when required. Beyond execution, you contribute to the evolution of the bar through mentorship, collaboration, and creative input, helping to refine both the guest experience and the team’s capabilities.

This role is suited for those who are grounded yet forward-thinking – able to balance operational excellence with a strong sense of ownership, and who take pride in building a bar that runs seamlessly, service after service.

This position as an Assistant Head Bartender will report to Head Bartender.

Responsibilities

• Support Head Bartender in overseeing daily bar operations, ensuring smooth and efficient service throughout the week
• Maintain service standards and team performance while leading the bar team (i.e. senior bartender and junior bartender) in the Head bartender absence.
• Prepare and serve beverages consistently, adhering to established recipes, quality standards, and presentation guidelines
• Assist with staff training, onboarding, and mentoring to ensure product knowledge, service excellence, and compliance with house standards
• Monitor bar inventory levels, assist with stock ordering, receiving, and storage, and minimize wastage and breakage
• Ensure compliance with all health, safety, and liquor regulations at all times
• Maintain cleanliness, organization, and proper setup of the bar before, during, and after service
• Support menu development by contributing ideas for cocktails, specials, and seasonal offerings
• Handle guest interactions professionally, addressing feedback or complaints promptly and escalating issues when needed
• Assist with scheduling, shift coordination, and staff supervision to ensure adequate coverage during peak periods
• Collaborate closely with management and front-of-house teams to ensure a seamless guest experience
• Knowledge of food safety, hygiene, and liquor laws (WSQ Food Safety Level 1 is an advantage)
• Uphold the venue’s brand, culture, and service ethos always

Requirements

• Minimum of 6 years of Bartender experience, preferably in a high-volume bar  
• Prior experience in a supervisory or lead bartender role
• Strong knowledge of classic cocktails and spirits
• Ability to remain calm, organized, and professional in a fast‑paced environment
• Physically fit to stand for long periods and handle bar operations
• Strong customer service skills with a pleasant and professional attitude
• Comfortable working with rotating shifts, including nights, weekends, and public holidays

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gyutan-Tan Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

The Opportunity

• This is an exciting opportunity to work for one of the leading Tech MNCs
• It is an opportunity for Client Solutions Manager to join their team
• This will be a 9-month contract role

Key Responsibilities

• Build strong partnerships with advertisers and agencies, developing a deep understanding of their business goals and growth opportunities.
• Advise clients on full-funnel marketing strategies using digital advertising solutions to improve performance, scale, and return on investment.
• Leverage data and analytics to diagnose performance issues, identify opportunities, and guide strategic decision-making.
• Drive adoption of broader enterprise capabilities—including business messaging, automation, and AI-driven solutions—to help clients enhance customer engagement and operational efficiency.
• Lead strategic client conversations and present insights, recommendations, and performance updates to senior stakeholders.
• Collaborate with Sales, Product Specialists, Measurement, and other cross-functional teams to design and deliver integrated client solutions.
• Ensure successful execution of strategies and maintain high levels of client satisfaction and impact.

Qualifications

• Experience in digital advertising, marketing strategy, consulting, or client advisory roles.
• Strong analytical mindset with ability to translate data into actionable insights.
• Proven ability to manage strategic client relationships and influence senior stakeholders.
• Experience working across cross-functional teams to deliver complex solutions.
• Excellent communication, problem-solving, and presentation skills.
• Ability to operate in a fast-paced environment while managing multiple priorities.
• Experience in digital or media agency environments (e.g. media planning, campaign execution, performance marketing), with a demonstrated ability to diagnose performance challenges and develop effective solutions; industry vertical is not a requirement.

Key Traits: Strategic thinker • Data-driven • Collaborative team player • Client-focused • Resilient and adaptable.

Next Steps

• Prepare your updated resume and send it to amos.tan@adecco.com
• We regret to inform only shortlisted candidates will be contacted

Amos Tan Jun Han

EA Licence Number: 91C2918

Personnel Registration Number: R23113385

Overview

We are seeking a commercially driven Account Manager to manage and grow corporate client relationships across India and international markets. This client-facing role focuses on fintech and cross-border payment solutions, with a strong emphasis on driving revenue growth, expanding the client portfolio, and delivering customised solutions to meet evolving client needs.

Responsibilities

• Manage and develop relationships with corporate clients in India and international markets.
• Serve as the primary point of contact for assigned client accounts, ensuring timely responses to enquiries and requests.
• Identify new business opportunities and support the expansion of the company’s customer base.
• Coordinate with Operations, Finance, and Marketing teams to ensure smooth service delivery.
• Work closely with Compliance and Risk teams to ensure adherence to MAS regulations and KYC/AML requirements.
• Maintain accurate, up-to-date records of sales activities and client information in the CRM system.
• Monitor account performance and prepare sales reports, forecasts, and pipeline updates.
• Stay updated on industry trends, regulatory developments, and market movements in India and relevant regions.
• Provide client feedback and market insights to support product development and go-to-market strategies.

Requirements

• Bachelor’s degree in business, Finance, Marketing, or a related discipline.
• Minimum 4 years of experience in account management, sales, or business development.
• Proven track record in managing corporate client accounts and developing long-term business relationships.
• Strong communication, negotiation, and interpersonal skills.
• Ability to manage multiple accounts and prioritise tasks effectively.
• Solid experience in managing end-to-end B2B sales cycles and applying account management best practices to drive client growth.
• High cultural intelligence and ability to work across diverse, international environments.

Role Description

This is a full-time, permanent role for a Senior Manager (Projects & Operations), located on-site in Singapore. The Senior Manager will lead the end-to-end execution of MCST (Management Corporation Strata Title) projects and manage the operations of the building, M&E (Mechanical & Electrical), and Security departments. This role ensures projects are delivered on time, within budget and to high-quality standards, while maintaining smooth day-to-day operational management across all facilities. The Senior Manager will act as the primary liaison with clients, suppliers, contractors, and stakeholders to ensure seamless coordination and execution.

Key Responsibilities - Projects

• Manage and execute MCST projects from conception to delivery.

• Develop and implement project plans, including setting goals, objectives and timelines.

• Lead and manage project teams, ensuring effective communication and collaboration.

• Identify and mitigate risks, developing contingency plans as necessary.

• Manage project budgets, ensuring costs are controlled and expenses are tracked.

• Communicate with stakeholders, including MCST committee and team members.

• Ensure projects meet the required quality standards, implementing quality control processes as necessary.

Key Responsibilities – Operations

• Manage and lead the operations departments, including Building, M&E, and Security, ensuring efficient and compliant operations.

• Communicate with stakeholders, including MCST committee and team members to facilitate smooth workflow and resolve issues promptly.

• Enforce quality assurance, and ensure compliance with relevant regulations and standards.

• Identify and resolve operational or challenges to prevent disruptions.

• Implement process improvements across projects and operations to enhance productivity, efficiency, and client satisfaction.

• Convene and conduct Meeting as required under the BMSMA Act.

Qualifications

• Proficiency in Project Management and operations management, preferably within real estate, facilities management, or building services.

• Strong leadership and team management skills, with experience overseeing multiple departments.

• Ability to manage multiple projects and operational functions simultaneously while maintaining attention to detail.

• Familiarity with MCST regulations, M&E systems, building management, and security operations is an advantage.

• Knowledge and experience in Inspection processes to ensure high quality and compliance with standards

• Expertise in Logistics Management and the coordination of resources to maintain smooth project operations.

• Excellent problem-solving, organizational, and communication skills.

• Relevant professional certifications or a bachelor’s degree in project management, logistics, engineering, or a related field preferred.

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

Beauty and Wellness Manager at Luxury High-end Aesthetic Beauty TCM Spa

De Beaute is looking for a dynamic, results‑driven Branch Sales Manager to lead our team and drive sales performance at our Beauty and TCM Wellness Spa. This role requires a polished, service‑oriented leader who can balance commercial performance with world‑class guest experiences. The ideal candidate embodies professionalism, discretion, and a deep understanding of high‑end wellness services.

Key Responsibilities

- Guest Experience and Service Excellence, and manage branch operations to ensure smooth day‑to‑day performance

- Curate an atmosphere of tranquillity, elegance, and personalised hospitality throughout the spa.

- Deliver impeccable service standards by engaging with guests, anticipating needs, and ensuring every visit feels bespoke.

- Cultivate strong relationships with VIP and long‑standing clients, providing tailored recommendations and seamless service coordination.

- Supervise, coach, and motivate the sales and frontline team

- Ensure high‑quality customer service and client satisfaction

- Monitor staff performance and provide regular training to improve service and sales techniques

- Oversee appointment scheduling, inventory, and branch administration

- Promote De Beaute services, programs, and promotions

- Maintain branch cleanliness, professionalism, and brand standards

Qualifications

- Experience as a branch manager, sales manager, or team leader in beauty, slimming, wellness, spa, or related industry

- Strong sales background with a proven record of meeting targets

- Excellent communication and leadership skills

- Customer‑oriented, confident, and well‑presented

- Ability to motivate a team and handle client concerns professionally

- Monitor daily, weekly, and monthly performance metrics to ensure the spa meets or exceeds revenue goals.

Team Leadership and Talent Development

- Inspire, mentor, and guide a team of spa therapists, receptionists, and specialists to deliver five‑star service consistently.

- Conduct training programs focused on service etiquette, treatment excellence, and luxury guest communication.

- Manage staffing levels, schedules, and performance evaluations in alignment with hotel standards.

- Promote a harmonious, respectful, and collaborative work environment.

Interested candidate please contact / WhatsApp to 8133 3030. Only selected candidates will be contacted for an interview.

Ready to take charge and make a difference? Join us!

Description

Location: 180 Orchard, Alleybar / Acid Bar

Salary: $2800 (based on experience) + $600 Allowances

Beauty and Wellness Manager at Luxury High-end Aesthetic Beauty TCM Spa

De Beaute is looking for a dynamic, results‑driven Branch Sales Manager to lead our team and drive sales performance at our Beauty and TCM Wellness Spa. This role requires a polished, service‑oriented leader who can balance commercial performance with world‑class guest experiences. The ideal candidate embodies professionalism, discretion, and a deep understanding of high‑end wellness services.

Key Responsibilities

- Guest Experience and Service Excellence, and manage branch operations to ensure smooth day‑to‑day performance

- Curate an atmosphere of tranquillity, elegance, and personalised hospitality throughout the spa.

- Deliver impeccable service standards by engaging with guests, anticipating needs, and ensuring every visit feels bespoke.

- Cultivate strong relationships with VIP and long‑standing clients, providing tailored recommendations and seamless service coordination.

- Supervise, coach, and motivate the sales and frontline team

- Ensure high‑quality customer service and client satisfaction

- Monitor staff performance and provide regular training to improve service and sales techniques

- Oversee appointment scheduling, inventory, and branch administration

- Promote De Beaute services, programs, and promotions

- Maintain branch cleanliness, professionalism, and brand standards

Qualifications

- Experience as a branch manager, sales manager, or team leader in beauty, slimming, wellness, spa, or related industry

- Strong sales background with a proven record of meeting targets

- Excellent communication and leadership skills

- Customer‑oriented, confident, and well‑presented

- Ability to motivate a team and handle client concerns professionally

- Monitor daily, weekly, and monthly performance metrics to ensure the spa meets or exceeds revenue goals.

Team Leadership and Talent Development

- Inspire, mentor, and guide a team of spa therapists, receptionists, and specialists to deliver five‑star service consistently.

- Conduct training programs focused on service etiquette, treatment excellence, and luxury guest communication.

- Manage staffing levels, schedules, and performance evaluations in alignment with hotel standards.

- Promote a harmonious, respectful, and collaborative work environment.

Interested candidate please contact / WhatsApp to 8133 3030. Only selected candidates will be contacted for an interview.

Ready to take charge and make a difference? Join us!

Work Timing: 10am -7pm / 11am - 8pm / 12pm - 9pm
Work Location: ION Orchard

Benefits & Perks:

• Competitive salary with commission. (Salary stated is basic, before commissions.)

• Professional development opportunities and training programs.

• A collaborative and dynamic work environment in a vibrant retail setting located in the heart of the city.

• Build meaningful connections with high net-worth clients and develop your confidence in engaging luxury clientele.

• Get firsthand access to the latest product launches, limited edition collections, and trending lines in the luxury market.

• Gain insights into the evolving luxury retail landscape.

Responsibilities:

• Support the Store Manager in developing and executing plans to achieve brand, sales, and service goals.

• Assist in monitoring and evaluating the store's financial performance and collaborate with management to achieve budgetary goals.

• Support customer relationship-building and satisfaction, oversee merchandising and visual standards, implement service recovery strategies, and ensure smooth daily retail operations.

• Supervise, train, and support the development of team members in areas such as customer service, sales, and visual merchandising.

• Help manage inventory levels, stocking, and purchasing plans to support efficient store operations and sales targets.

• Monitor and control all operational cost to support store profitability.

• Work closely with the back-of-house team, including Marketing, to ensure cohesive store operations and successful campaigns.

• Support research and development of market opportunities, including tracking market trends and identifying growth areas.

• Maintain a clean, organized, and welcoming store for customers.

• Assist in the hiring and training of staff to maintain a skilled team and deliver outstanding customer service.

• Candidates with B2B sales experience and hands-on quotation management skills will be strongly preferred.

Requirements:

• Diploma in Business Management or degree in any field.

• 2–4 years of retail experience, with at least 1 year in a supervisory or assistant managerial role, ideally within furniture or home decor.

• Experienced in supporting sales targets and strategic planning, with expertise in both B2B and B2C environments.

• Strong customer-focused approach, with great interpersonal skills.

• An engaging and motivational team builder.

• Sound knowledge of retail management practices and procedures.

The Opportunity

• Adecco is partnering with Public Sector to look for an Assistant Manager (Event Operations, Public Sector).
• This role supports the planning, coordination, and execution of large-scale physical and virtual events, ensuring smooth end-to-end operations, strong stakeholder alignment, and seamless on-site and online experiences.

The Talent

• Possesses at least 4 years of experience in large-scale event operations, preferably for APAC conferences of 1,000+ attendees
• Strong project and ground operations management skills, with the ability to manage multiple workstreams simultaneously
• Knowledge of virtual events, streaming technologies, and digital engagement tools
• Resourceful, detail-oriented, and able to perform well under pressure and tight deadlines
• Strong communication and stakeholder management capabilities
• Proficient in Microsoft PowerPoint, Excel, and Word
• Experience working with public sector stakeholders is an advantage

Job Description

• Coordinate event operations and logistics across multiple venues and programme owners
• Establish streamlined workflows to support efficient event preparation and delivery
• Manage ground operations to ensure smooth on-site execution and issue resolution
• Oversee the virtual event experience, including platform setup, content accuracy, and systems coordination
• Work closely with event organisers, venues, and technology vendors to ensure operational readiness
• Collaborate with internal teams and external partners to align timelines, information, and deliverables
• Support project management activities, meetings, documentation, and event administration
• Provide operational support across broader organisational programmes as required

Next Step:

• Send your updated cv at JiaYi.Lim@adecco.com
• Email Subject: Assistant Manager (Event Operations, Public Sector)
• Only shortlisted candidates will be contacted

Lim Jia Yi
EA License Number: 91C2918
Personnel Registration Number: R24119814

Responsibilities:

• You will manage essential administrative tasks and coordinate activity projects.
• Manage doorbell access, EM locks, and lockers.
• Oversee building management, including fire warden duties and monthly rent.
• Handle regular office maintenance (plants, landscaping, water dispensers, plumbing, humidifiers) and monthly utilities.
• Coordinate stationery and pantry supplies.
• Supervise cleaning services and courier arrangements (both local and overseas).
• Manage business cards.
• Organize SG communications and events.
• Arrange event catering.
• Handle access passes for visitors, contractors, new joiners, and exiting employees.
• Provide payment support for office management and local marketing and sales teams.
• Process and release payment orders, ensuring compliance with company policies and financial regulations.
• Troubleshoot and resolve payment-related issues promptly.

Requirements:

• min. Diploma in any disciplines
• Excellent interpersonal and communication skills
• Possess 2-3 years prior working experience in similar functions
• Meticulous and detail oriented

Interested candidates please send your updated resume in MS Word Format to:

kate.leau@recruitexpress.com.sg
Subject: Office Manager

EA Personnel: Kate Leau Wei Xuan (R1552331)
Company Registration No.: 99C4599

Roles & Responsibilities

Working Location : ORCHARD RD

Working Hours: 5 Days work week ( Mon - Fri , 9am to 6pm )

Benefits: Basic + AWS + VB

Job Responsibilities :

Product & Supplier Management:

• Develop plans to grow product offerings in the high-end market segment.
• Negotiate with suppliers to secure better commissions, marketing support, and staff training/fam trips.
• Manage all related products on the website and reservation system.
• Train sales team on new and existing products.
• Collaborate with marketing to promote selected products.

Hotels, DMCs, and Other Suppliers:

• Review supplier performance and business volume regularly; make recommendations based on quality and business needs.
• Strengthen key supplier relationships to improve service quality, rates, and support.

Working with Product Team:

• Work closely with itinerary planners to select suppliers and provide ongoing feedback on service and rates.

Working with Marketing:

• Coordinate with marketing for supplier involvement in promotions and campaigns.

Working with Sales:

• Gather feedback from the sales team on supplier performance.
• Guide the sales team on directing business to preferred suppliers.

Secondary Responsibilities:

• Support any ad hoc product and marketing projects.

Job Requirements :

• Minimum 2 years of relevant experience.
• Fluent mandarin reader/writer required
• Strong passion for travel and good travel knowledge.
• Good interpersonal and relationship-building skills.

Assistant General Manager – Job Description

Job Summary

The Assistant General Manager supports the General Manager in overseeing daily operations, improving efficiency, and ensuring organizational goals are met. This role involves leadership, coordination across departments, and maintaining high standards of customer service and performance.

Key Responsibilities

• Assist the General Manager in planning and executing business strategies
• Oversee daily operations to ensure smooth workflow and productivity
• Supervise and support department managers and staff
• Monitor financial performance, budgets, and cost controls
• Ensure excellent customer service and resolve escalated issues
• Develop and implement operational policies and procedures
• Coordinate hiring, training, and performance management of employees
• Analyze reports and KPIs to improve business performance
• Ensure compliance with company policies, regulations, and safety standards
• Act as General Manager in their absence

Requirements & Qualifications

• Bachelor’s degree in Business Administration, Management, or related field
• Proven experience in a managerial or supervisory role
• Strong leadership and decision-making skills
• Excellent communication and interpersonal abilities
• Financial and business acumen
• Problem-solving and conflict resolution skills
• Ability to multitask and work under pressure
• Proficiency in MS Office and business management software

Key Skills

• Leadership & team management
• Strategic thinking
• Operational efficiency
• Financial management
• Customer service excellence
• Time management
• Adaptability and resilience

Working Conditions

• Full-time role
• May require extended hours, weekends, or travel depending on industry
• Fast-paced and dynamic environment

1. Prepare financial and regulatory reports required by laws, regulations, and board of directors.

2. Manage the preparation of the company’s budget and report to management on variance from the established

budget, and the reasons for those variances.

3. Evaluate financial reporting systems, accounting, and collections procedures and make recommendations for

changes to procedures, operating systems, budgets and other financial control functions.

4. Establish procedures for custody and control of assets, records, loan collateral, and securities, in order to ensure safekeeping.

5. Supervise and manage the finance team daily operations and reviewing of AR and AP functions

6. Perform all other duties as assigned and required by board of directors.

7. Prepare and submission of all tax related matters to regulatory

8. Submission of quarterly of GST report to regulatory

9. Assist in secretarial related matters with secretarial agent

10. Prepare and submission of payroll related matters to regulatory

11. Review FPS database monthly report for QA review and submission of FPS database to SSG upon request

12. Liaise with external auditor, tax agent, secretarial agent and banker

13. Review human resource policies and procedures annually or as and when necessary.

14. Execution of HR duties

- Maintenance of staff P-file

- Maintenance of staff leave records

- Maintenance and submission of staff employment pass

- Submission of staff income records to tax authority (including tax clearance)

- Maintenance and submission of HR quarterly KPI to QA

- Submission of HR related survey to MOM

- Staff recruitment process

- Staff claims

15. Posting of month end Journal entries and preparation of monthly reports / reports as required by other departments

16. Assist in any other accounting area and ad hoc tasks

Drive the market-level CVM strategy in conjunction with the HQ CVM team, providing critical market insights to shape relevant targets and action plans, while ensuring active day-to-day management of the Zegna Journey and in-store customer experience.

Main Responsibilities

Strategic
Develop and execute the CRM strategy to optimize customer engagement, retention, and NPS.
Feed market-level customer insights into the annual planning process in conjunction with HQ, including target setting and calendaring of local, strategy-supporting initiatives.
Adapt the Zegna Journey and contact strategy together with HQ to ensure local relevance.
Support individual customer-level planning for top-client engagement in collaboration with Store Managers and Customer Advisors.
Manage the CRM budget, ensuring efficient allocation of resources and accurate tracking of expenditures.
Lead customer research initiatives to gain insights into preferences, behaviors, and satisfaction levels, and share findings with corporate functions and store teams to drive understanding and action.
Plan and oversee monthly outreach activities to drive sales and strengthen customer engagement.

Day-to-day Activity
Execute HQ-driven strategies on the ground, including the organization and implementation of planned initiatives, with tracking and reporting supported by HQ where necessary.
Manage and monitor initiatives such as client gifting, service offerings, and customer experiences, including preparation and tracking of overall initiative plans.
Track and analyze KPIs related to customer engagement and retention, including retention, reactivation, handover rate, frequency, spending, and upgrade/downgrade trends, and provide recommendations for improvement.
Oversee database management, including customer codification, reach, data quality, qualitative insights, profile merging, customer allocation, and engagement rates.
Follow up with selected NPS respondents to gather insights and drive service improvements.
Collaborate cross-functionally with marketing, sales, and customer service teams to ensure seamless execution of CRM initiatives.

Training and Coaching
Adapt training materials for local relevance in collaboration with HQ.
Support onboarding of Retail Directors, Area Managers, and Store Managers, and provide ongoing refreshers for store teams.
Work closely with store teams to ensure strong understanding and effective use of CVM systems and practices, and that client portfolios are actively managed.
Deliver training to corporate stakeholders where required.

Additional Responsibilities
Support in-store activations by providing CVM insights to enhance customer engagement.
Analyze ROMI (Return on Marketing Investment) to assess effectiveness of CRM initiatives and recommend optimizations.
Coordinate with HQ to ensure consistency of customer experience across all touchpoints in line with brand standards.
Drive new client acquisition initiatives by collaborating with landlords and external partners to identify opportunities and expand the customer base.