Total 188 Manager Full-time job vacancies in Doncaster East

Company Overview

AerOne Techniques is a team of aviation professionals committed to creating innovative solutions that inspire and empower. Join us to shape the future of aviation with global impact and cutting-edge expertise.

Job Summary

The Manager, Aviation Sales Engineering and Asset Management drives global commercial revenue by integrating aerospace engineering expertise with commercial asset strategy. This role leads international technical sales teams, manages global aviation asset lifecycles, and negotiates complex agreements with airlines, lessors, and MRO providers.

Responsibilities

• Define and implement technical sales strategies for international commercial airlines, lessors, and global MRO markets to drive revenue growth.
• Lead engineering teams to develop high-margin commercial proposals by translating technical capabilities into customer-focused solutions.
• Manage cross-border RFQ/RFP processes ensuring compliance with regional requirements to secure global contracts.
• Develop quantifiable total cost of ownership (TCO) models to demonstrate clear ROI to international customers.
• Execute global asset portfolio strategies optimizing lifecycle from acquisition through leasing, operations, to end-of-life teardowns.
• Perform data-driven asset valuation and analytics using cross-border technical records, utilization trends, and market data to inform decision-making.
• Mitigate technical risks and ensure asset compliance with global regulatory frameworks including FAA, EASA, CAAC, and CAA.
• Strategically deploy rotables, engines, and component inventory across international hub networks to maximize utilization.
• Mentor and lead diverse, remote, and cross-functional teams across Sales Engineering, Asset Management, and Technical Operations to achieve business goals.
• Analyze regional market trends to identify and pursue expansion opportunities in emerging global commercial aviation sectors.
• Build and maintain trusted advisor relationships with C-suite executives at global airlines and leasing firms to support business growth.

Required competencies and certifications

• Bachelor’s degree in Aerospace, Engineering, Aviation Management, or Finance.
• Minimum 10 years of progressive leadership experience in commercial aviation technical sales, MRO commercial management, or aircraft leasing.
• Proven experience managing multi-million-dollar international commercial deals, cross-border asset transfers, and global portfolios.
• Deep technical knowledge of commercial aircraft platforms (Boeing, Airbus) and global aviation regulatory authorities (FAA, EASA, etc.).
• Ability to travel internationally up to 70% to support global clients and asset inspections.

Preferred competencies and qualifications

• MBA or advanced technical degree.

Company Overview

Event Buddy Singapore offers seamless event planning for corporate and personal occasions. Our passionate team specializes in creative concept development, meticulous on-site execution, and logistics to deliver memorable, engaging, and impactful events.

Job Summary

The Events Manager leads end-to-end planning, coordination, and execution of events, managing multiple stakeholders and on-site operations to deliver projects on time, within budget, and to high professional standards.

Responsibilities

• Manage a portfolio of client accounts by overseeing project progress and development to ensure timely and successful event delivery
• Develop creative event concepts and proposals based on client briefs to meet client objectives and expectations
• Coordinate and liaise with internal teams and external vendors, including photographers, emcees, and print production, to ensure smooth event execution
• Establish and maintain strong client relationships to ensure satisfaction and deliver value-added services and solutions
• Collaborate with management to create compelling proposal decks for new programs and events
• Work closely with management and operations teams to align event execution with partner expectations and goals
• Manage reservation portals, track sales data, and prepare detailed reports for stakeholder review
• Provide on-site presence and operational support during events to ensure seamless delivery
• Develop, monitor, and control event budgets and P&L forecasts to ensure financial targets are met

COMPANY DESCRIPTION

Who we are

Constellar is Asia's preferred partner for convening businesses, curating ideas and creating opportunities for sustainable business growth and global impact. Based in Singapore, we curate and develop influential trade events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth. We also manage the Singapore EXPO, Singapore's largest purpose-built venue for Meetings, Incentives, Conventions and Exhibitions (MICE).

Our vision is to be a global leader made in Asia, activating impactful networks to enable cross-industry collaboration and innovation through our holistic portfolio of intellectual property (IP) in the MICE industry.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships. We are privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

We are seeking a commercially driven and relationship-focused Assistant Manager/Manager, Advertising Sales & Partnerships to join our Commercial Partnerships team. In this role, you will drive advertising, sponsorship, and venue partnership opportunities that strengthen Singapore EXPO's position as a preferred venue partner for event organisers, brands, and agencies. You will be responsible for growing revenue across venue-wide advertising and sponsorship assets, developing strategic partnerships, and delivering innovative brand activation opportunities that enhance audience engagement and commercial value. Working closely with event organisers, agencies, media owners, and internal stakeholders, you will play a key role in shaping integrated commercial solutions across Singapore EXPO's physical and digital platforms.

• Conceptualise, plan, and execute advertising & promotional (A&P), sponsorships, and venue activation initiatives that enhance Singapore EXPO's commercial revenue opportunities and brand positioning.
• Drive the growth of Singapore EXPO's A&P business across existing client portfolios, while proactively identifying and developing new accounts and untapped market opportunities.
• Manage and grow the A&P sales pipeline, including achieving sales targets, revenue budgets, and sponsorship objectives across venue-wide advertising assets and activation spaces.
• Develop innovative and integrated advertising, sponsorship and brand activation solutions leveraging Singapore EXPO's physical venue assets, Out-of-Home (OOH) media inventory, digital platforms and experiential engagement opportunities.
• Partner closely with event organisers, advertising agencies, media owners and corporate clients to curate customised campaigns and sponsorship packages that maximise brand visibility, audience engagement and campaign impact.
• Handle enquiries, negotiations and account management relating to the utilisation of A&P activation spaces within the venue.
• Build and maintain strong client relationships through professional account servicing, with a commitment to delivering business outcomes with integrity, responsiveness, and a high standard of execution.
• Coordinate and liaise with internal stakeholders, contractors, advertising agencies, design houses, printers, authorities, and relevant vendors to ensure smooth execution of A&P activities.
• Monitor market trends, emerging media solutions and audience engagement strategies to continuously strengthen Singapore EXPO's advertising and sponsorship offerings.
• Support cross-functional projects and undertake additional responsibilities as assigned, in line with business and operational needs.

• At least 5 to 7 years of relevant experience in advertising & promotional sales, sponsorship sales, media sales or related commercial roles.
• Proven track record in business development, account management and client relationship management.
• Experience in Out-of-Home (OOH), integrated marketing, digital advertising, or experiential marketing solutions will be advantageous.
• Candidates with exposure to online advertising sales across websites, portals, apps, or omnichannel media platforms will have an added advantage.
• Strong communication, presentation, negotiation and stakeholder management skills.
• Strong project management capabilities with the ability to manage multiple timelines and stakeholders effectively.
• Resourceful, driven and commercially minded, with the ability to work both independently and collaboratively in a fast-paced environment.
• Ability to thrive under pressure and adapt quickly to evolving business priorities.

Daughters Of Tomorrow Limited

Registered as a charity under the Charities Act of Singapore, Daughters Of Tomorrow (DOT) complements and supports existing training and workforce-related agencies by connecting volunteers and community resources to enable each woman on an individual level. By deep- diving into the practical day-to-day constraints of these women, we offer empathetic support and individual coaching to help each woman reach regular and sustained employment. Our clients are women aged 18 to 63 from low-income families, mostly living in government-subsidized rental flats, and facing multiple stressors in their families. Through sustained employment and a supportive ecosystem, women in our employment bridging program gain confidence in themselves, skills and a social support network that helps them achieve independence and enable social mobility for their families.

About the Role

We are looking for a partnerships-driven and strategic team player who believes in the power of women’s economic empowerment and is excited to help grow a community of donors, partners, and advocates around DOT’s mission.

This is a role that goes beyond conventional fundraising and transactions. At DOT, fundraising is deeply relational. It is about building trust, cultivating community, and helping donors and partners understand the very real human stories behind the work we do. Working closely with the CEO and Head of Advancement, you will help connect people to purpose, and partnerships to impact.

Responsibilities

Fundraising & Partnerships Development

·      Actively support the development and execution of fundraising strategies to grow sustainable income streams across but not limited to foundations, corporate donors, grant-makers, individual donors, legacy giving, digital fundraising campaigns, and community and peer-to-peer fundraising;

·      Identify and pursue new donor and partnership opportunities aligned with DOT’s mission and values, maintaining a healthy pipeline for sustained funding growth;

·      Support annual budgeting, forecasting and reporting, highlighting new or changing operational needs that require manpower, budgetary and strategic provisions to the Head of Advancement;

·      Track fundraising performance, prepare reports, and analyse donation and supporter insights to improve engagement strategies and for Board and Management reporting; and

·      Jointly manage fundraising budget in accordance with charity regulations

Donor & Partner Stewardship

·      Develop thoughtful donor and partner engagement journeys that strengthen retention and long-term support, including the conversion of volunteers into donors and advocates for DOT;

·      Ensure donors and supporters feel connected to DOT’s mission through authentic storytelling and impact communications;

·      Maintain accurate donor records and support CRM management and reporting, ensuring due compliance with the requirements of PDPA;

·      Manage fundraising campaigns and events with the view to build long-term partnerships with individuals and corporates;

·      Maintain proper records and conduct due diligence checks including setting up agreements with corporate and individual fundraisers as part of regulatory compliance; and

·      Proactive donor/funder relationship management including the provision of accurate and timely impact/grant reporting, engagement of funders in CSR activities, donor appreciation etc.

Advocacy & Communications

·       Understand, influence and synergize fundraising and communications plans;

·      Work closely with Communications to develop new ideas and effective strategies to improve lead generation for fundraising and provide support for advocacy topics;

·      Support Communications by providing contents for social media engagement, collaterals including Annual Reports and any communications activities, keeping engagement strong with our supporters and stakeholders;

·      Work closely with Programs & Operations and Communications to develop effective pitches for advocacy and fundraising, including the preparation of partnership proposals, pitch decks, impact reports, grant applications and any other stewardship materials as required; and

·      Represent DOT professionally at meetings, events, and networking opportunities

Campaigns and Events Management

·      Strengthen supporter relationships by planning appreciation gestures including corporate mixers, appreciation luncheons, etc.;

·      Conceptualize, plan and execute fundraising events including International Women’s Day, Mother’s Day Carnival, DOT Gala, DOT Golf Fundraiser or any other fundraiser that may be required or as directed, liaising with vendors and ensuring events are executed within approved budgets and in compliance with charity regulations; and

·      Support DOT events including poverty sensitization workshops to connect supporters to purpose and impact

Governance & Operations

·      Ensure fundraising practices and funds usage comply with statutory regulations, governance requirements, and donor confidentiality standards;

·      Work closely with Finance to ensure quotations, invoicing and tax- deductible receipts are done in accordance to governance and compliance requirements;

·      Establish good working relationships and collaborative arrangements across different teams internally and relevant external stakeholders to help achieve the goals of the organization;

·      Support the Head of Advancement in planning and organizing the Strategic Partnerships Development Committee meetings and preparing the relevant reports and minutes of the meetings;

·      Drive development and improvement of processes related to fundraising and impact reporting so that efficiency and productivity gains can be attained;

·      Manage the Charity’s accounts in the various fundraising platforms including downloading reports for Finance and donation management purposes, keeping campaigns updated and identifying new ways and campaigns to maximize community and peer-to-peer fundraising; and

·      Apply for various grants including Tote Board grants, and managing grant reporting and compliance

Direct Supervisor

·      Head of Advancement

Who we’re looking for

·      Someone who is warm, collaborative, thoughtful, organized, and comfortable balancing strategy with hands-on execution, including organizing events, data entry, direct liaison and follow ups

·      Equally at ease presenting to corporate partners, stewarding individual donors, planning campaigns, and working closely with program teams to bring impact stories to life

·      Proactive, resourceful, and comfortable navigating ambiguity in a growing organization

·      Passion to work in social service sector

·      Proficient in Microsoft Office, CRM systems, Canva and Google Suite

·      Knowledge in Singapore’s Charities Act and relevant regulations preferred

·      5–8 years of relevant experience in fundraising, partnerships, business development, marketing, or relationship management preferred

Job Summary

We are seeking a proactive and detail-oriented Assistant Project Manager to support the planning, coordination, and successful delivery of projects. The successful candidate will work closely with project stakeholders, clients, and internal teams to ensure projects are completed on time, within budget, and aligned with business objectives. The role will also provide support for Project Management Office (PMO) activities and coordinate annual budget planning exercises.

Job Responsibilities

• Develop and maintain project plans, schedules, timelines, and budgets to ensure successful project delivery.

• Monitor project progress, identify potential risks and issues, and implement mitigation measures where necessary.

• Coordinate and facilitate regular project status meetings, documenting key decisions, action items, and follow-ups.

• Prepare project reports, presentations, and status updates for management and stakeholders.

• Collaborate with clients and internal teams to define project requirements, expectations, scope, and deliverables.

• Track project milestones and deliverables to ensure adherence to agreed schedules and quality standards.

• Support project governance activities, including maintaining project documentation, registers, and records.

• Assist in managing project changes, ensuring proper assessment, approval, and implementation.

• Support PMO activities, including the consolidation of project updates, preparation of management reports, and coordination of PMO meetings.

• Coordinate the annual budgeting exercise by liaising with various business units and project teams to collect, consolidate, review, and track budget submissions.

• Monitor budget utilisation and support periodic budget reviews and forecasting activities.

Job Requirements

• Bachelor's Degree in Project Management, Engineering, Information Technology, or a related discipline.

• Minimum 2–5 years of experience in project management, project coordination, PMO, or a related role.

• Experience supporting budget planning, financial tracking, or resource planning activities is preferred.

• Strong organizational and multitasking skills with the ability to manage multiple priorities simultaneously.

• Excellent written and verbal communication skills.

• Experience with project management tools such as Microsoft Project, or equivale

Please note that only shortlisted candidates will be notified.

Job Summary:

We are looking for aProduct Manager to oversee the lifecycle of our regional express air freightand cross-border land transport products (Singapore–Malaysia). The successful candidate will be responsible for market-driven product definition, data-led performance monitoring, and continuous service improvement. This role is based in Singapore and follows fair and progressive employment practices.

Core Responsibilities

1. Product Lifecycle Management

• Market Monitoring: Track Asia-Pacific express air freight trends, Singapore-Malaysia land transport market share, and competitor activities to maintain product competitiveness.
• Standardised Product Definition: Continuously refine Asia-Pacific express air freight and Singapore-Malaysia two-way land transport services, defining clear Service Level Agreements (SLA), warehouse cut-off times, and customs clearance cut-offtimes.
• Customised Solutions: Develop differentiated bonded transshipment and door-to-door solutions for key industries, including high-tech semiconductor electronics manufacturing and express courier/parcel (CEP) services.

2. Product Process Monitoring & IterativeOptimisation

• Data-Driven Strategy Adjustment: Regularly assess market share and profitability of Asia-Pacific air freight and Singapore-Malaysia FTL (Full Truckload) & LTL (Less-than-Truckload) services. Adjust product configurations based on industry demand patterns (e.g., e-commerce, semiconductor).
• Process Bottleneck Improvement: Analyse lead time data to reduce total transit time by reorganising consolidation logic or changing customs clearance partners.
• Service Standard Iteration: Update the Product Operating Manual (SOP) based on customer feedback, complaints, and competitor benchmarks ,ensuring service standards remain industry-leading.

Requirements

• Diploma or degree in Logistics, Supply Chain Management, Business, or a related field (or equivalent work experience).
• At least 3–5 years of experience in logistics product management, freight forwarding, or a similar role.
• Familiarity with Asia-Pacific air freight and/or Singapore–Malaysia land transport operations.
• Ability towork with operational data (lead time, profitability, market share) to drive decisions.
• Understanding of customs processes for bonded transshipment (advantageous but not mandatory).

Company Overview

CHIN EE BUILDERS is a Singapore-based steel construction company with over 40 years of experience delivering fabrication, engineering, and installation services for commercial, industrial, residential, and infrastructure projects.

Job Summary

Lead the Steel & Metal Works division by driving business development, managing project delivery, ensuring profitability, and fostering a high-performance team culture focused on safety and quality.

Responsibilities

• Lead the team to source projects, prepare quotes, and submit tenders to secure new business opportunities
• Oversee pricing strategies, optimize costs, and negotiate contracts to maximize profitability
• Build and maintain strong relationships with main contractors, developers, and consultants to support business growth
• Assign jobs to team leaders and coordinate project activities across design, fabrication, and installation phases
• Manage end-to-end project execution to ensure timely delivery, budget adherence, and compliance with quality standards
• Supervise subcontractors, suppliers, and site teams to maintain operational efficiency and safety
• Monitor project margins, control costs, and manage division profitability through effective financial oversight
• Track budgets, cash flow, and performance metrics to identify and implement improvements in operational efficiency
• Lead and mentor engineers, project managers, and fabrication teams to develop skills and promote accountability
• Foster a high-performance culture emphasizing safety, quality, and team collaboration
• Ensure full compliance with Singapore regulations, including BCA and WSH standards, through risk assessments and audits
• Drive continuous improvement initiatives to enhance safety and operational processes

Required competencies and certifications

• Degree or Diploma in Engineering, Project Management, or a related field
• Minimum 7 years of experience in the structural steel or metal works industry
• Proven skills in tendering, costing, and project execution
• Demonstrated ability to manage multiple projects and lead teams effectively

Preferred competencies and qualifications

• Leadership experience with P&L or business unit responsibility preferred (helps but not essential to perform core duties)
• StEr certification is an advantage (not essential for core duties)

Job Purpose

Lead the Air Freight commercial and pricing function across Asia Pacific, setting strategic direction and overseeing execution to meet customer needs, strengthen market competitiveness, and optimize pricing to drive EBIT performance, in alignment with divisional strategy and Group guidelines.

Key Responsibilities

• Define the commercial/pricing strategy for the region including planning, key initiatives, systems, tools and budgets considering divisional strategy, financial and operational objectives, Group guidelines and policies
• Set direction, plan, organize and control proposal development and commercial/pricing programs for maximizing EBIT, meeting customer needs and enhancing the competitive position of the business offering of the region
• Drive development of pricing strategies for product portfolios across targeted market segments to achieve desired market positioning
• Lead annual commercial/pricing reviews to ensure processes, systems and skills adequately support business needs and divisional/global initiatives
• Drive dissemination of timely and accurate commercial, financial and technical information to ensure consistency in tactics and proposals
• Lead implementation of commercial/pricing scorecard to measure, track and report compliance performance and benefits from various price change levers
• Define and ensure post proposal review process to enhance standards, identify good practices and continuously improve
• Deliver innovation that directly influence the way the division is operating and making money
• Develop short to mid-term commercial/pricing strategy for a broad portfolio or specific products or services
• Identify the target market position by geography, segment, customer group, etc. with market research
• Extensive contact and negotiating with other departments and 3rd parties with conflicting objectives
• Influence and challenge key stakeholders effectively
• Develop strong, trusting cross-functional relationships with senior DPDHL business leaders
• Influence others across DPDHL and externally as an internally and externally recognized thought leader representing the Group

Management Responsibility

• Manage a department or a small unit that includes multiple teams led by Managers and/or Team Leaders
• Develop a high-performance service culture within the functional department. Plan, organize and direct an efficient and effective functional department
• Develop IKOs/KPIs with team members and monitor individual performance
• Conduct performance appraisals
• Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets
• Identify training needs and opportunities to develop a highly skilled functional department

Qualifications& Experience

• Degree / MBA / Advanced Degree preferred
• More than 5 years related experience and knowledge of the Air Freight forwarding business and carrier/supplier landscape
• Proven track record in people management role (leadership, motivation and people skills)
• Demonstrates strong communication capabilities
• Excellent negotiation skills
• Strong problem-solving mentality
• Strong ability to understand, calculate and persuasively present pricing techniques and analytics
• Fluent in English (written and spoken)

A Day in the Life 

• Responsible for both internal and external strategic communications, developing relevant communications materials including press releases, presentations, websites and corporate collaterals, and manage both traditional and digital communication channels.

• Brand guardian to promote the Kingsmen’s image and support local and regional teams in communications, marketing events and project launches.

• Identify opportunities for engagement to increase Kingsmen’s profile in the region.

• Work closely with key internal stakeholders to brainstorm content ideas and cascade key information across the various platforms. 

• Plan, organize and execute, and drive corporate-level corporate social responsibility engagements and campaigns.

• Lead and take a hands-on approach for end-to-end management and execution of corporate events.

• Oversee, conceptualize and produce sustainability reporting, working closely with senior management to ensure alignment with business priorities.

• Leverage Kingsmen’s online and social networks to drive brand presence and awareness, driving engagement via diversified content.

• Oversee the social media strategy, including the content plan, scheduling the calendar and tracking.

Who we are looking for

• A minimum of 6 years of Corporate Communications experience. Some of this time should have been in a role providing counsel on sustainability practices.

• Bachelor’s degree in journalism, Public Relations, Communications or relevant field

• Strong interpersonal and stakeholder management skills, with a high degree of professionalism and prior experience working directly with senior management.

• Proven experience with the digital economy and familiarity with the B2B landscape is preferable.

• Experience working within a global environment, partnering with multidisciplinary teams.

• Excellent proficiency in verbal and written English, with experience in drafting official communications such as corporate announcements, press releases and official statements.

• Over and above technical skills, the candidate must demonstrate drive and a get-up-and-go attitude to be successful in this role.

Job Summary

An opportunity for Head of Software Engineering to drive the design, implementation and delivery of one or more applications ensuring efficient, consistent and compliance execution of technology modernize systems / solutions. 

Ideal candidate should have technical knowledge and skills in system architecture and solutioning, technology deployment and operations to ensure technology platforms and solutions adhere to architecture standards for innovative initiatives as well as to drive high-impact modernization projects.

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, Computer Science or Information System;
• Minimum 10 years of experience in multi-squad development with a strong technical know-how to deliver hign-impact mdoenisaton projects;
• Minimum 8 years of design and implementation experience in Enterprise Architecture Governance, Solution Architect, Distributed Applications, and Service Oriented Architectures ( SOA ) Frameworks;
• Experience in designing, developing and deploying large, scalable production applications on Cloud / PaaS platforms and Containers (such as AWS, Google and Azure);
• Experience in modern full-stack web application technologies; experience in modern front-end engineering like Next.Js/React.js and Java/TypeScript on the backend;
• Experience in overall governance of IT solutions, framework, policies, processes, and rules that ensure effective, consistent, and compliant execution of technology solutions;
• Proficient in conceptualizing and deriving common architectural designs across multiple services;
• Highly conversant in architectural concepts, principles and SOA governance practice;
• Solid Agile development experience and has experience architecting large enterprise-wide systems;
• Strong stakeholder management skills with the ability to communicate architecture methods, concepts, standards and policies;
• Customer-centric individual, possess strong leadership and interpersonal skills;
• Excellent communication and interpersonal skills, and able to work well with cross-organizational teams.

Desired Skill-set

• Certified in TOGAF / ITIL / COBIT.

Responsibilities

• Advise and lead project team’s engineering vision, strategy, and directions that align with the organization’s overall vision and goals;
• Conceptualize, Architect, Design Digital Solutions & Research on current state, identify the gaps and map out the to-be state and roadmap for both greenfield and brownfield implementations;
• As a lead architect - establish a long-term technical plan and roadmap for the project teams;
• Ensure regular administration of architecture review including facilitation of resolution of feedback, tracking and follow up for effective closure of design gap;
• Provide direction and guidance to team members in establishing architecture policies, standards, processes and platform to drive scalability and proposed changes where required;
• Partner with cross-functional teams to develop quality, reliability, and security strategies solutions;
• Guide application operations, propose new solution methodologies and mentor the team raising the collective technical competencies;
• Ensure collaboration to maintain up-to-date architecture and solution artefacts as well as communication materials for stakeholders, technology forums, and community engagements.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

A manager oversees a team or department to ensure operations run efficiently and business goals are met. They act as a bridge between leadership and frontline employees, handling tasks like team leadership, strategic planning, resource management, performance evaluations, and conflict resolution. Recruit, hire, onboard, and train team members. Motivate staff, provide continuous coaching, and conduct regular performance reviews.

Oversee efficiency of operational processes.

Participate in strategic planning and goal-setting for the business.

Analyse business requirements and customer needs.

Research methods to improve operations and reduce costs.

Monitor and report on department performance.

Supervise and train employees.

Provide administrative support.

Excellent leadership and decision-making skills.

Willingness to work night shift and split shift.

Willingness to work extra hours or weekend if needed.

Responsibilities

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• The ongoing training of your salespeople.
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes

Required skills and qualifications

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Proven record of success with the entire sales process, from planning to closing
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Superb leadership ability
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Dedication to providing great customer service.
• Ability to work shift, weekend and public holiday
• Ability to work longer hours with prolonged period of standing.

Role Overview

The Section Head of Agency Operations is responsible for end‑to‑end leadership, control, and performance of the Agency Operations team, ensuring accurate and timely execution of all syndicated loan agency activities. The role carries full accountability for business-as-usual (BAU) delivery, operational risk management, people leadership, and continuous improvement. This requires hands-on oversight, including acting as BAU checker, to ensure all deliverables are executed accurately, on time, and to the highest professional standards.

This role is expected to transition the team from a task‑based execution unit to a well‑controlled, standardized, and scalable operation.

Responsibilities

Operational Leadership & BAU Oversight

• Lead and oversee all syndicated loan agency activities, including drawdowns, rollovers, repayments, interest and fee settlements, notices, covenant monitoring, and record maintenance.
• Actively perform BAU checker responsibilities, reviewing and authorizing transactions and outputs to ensure accuracy, completeness, and compliance with loan documentation and policies.
• Ensure all deliverables are completed in a timely, professional, and highest‑quality manner, meeting agreed service standards.
• Serve as the senior escalation point for complex transactions and operational issues.

Risk, Control & Governance

• Maintain strong end‑to‑end operational controls, including robust maker‑checker discipline.
• Own and manage operational risk, including incident management, root cause analysis, and remediation.
• Lead interactions with internal audit, regulators, and external review parties, ensuring findings are addressed promptly and effectively.

People Leadership

• Lead, coach, and develop a team of agency operations professionals.
• Set clear performance expectations and drive a culture of accountability, quality, and ownership.
• Build team capability and succession depth to support operational continuity and growth.

Stakeholder & Client Management

• Work closely with internal partners such as front office, credit, legal, risk, compliance, finance, and technology teams.
• Engage with borrowers, participant banks, and external agents to support smooth execution of agency responsibilities.
• Uphold the bank’s reputation as a trusted and reliable facility agent.

Process Improvement & Change

• Drive process standardization, efficiency, and automation across agency operations.
• Support system enhancements and change initiatives, ensuring controlled and stable implementation.

Requirements

• Degree in Business Administration, Banking & Finance, or related discipline.
• Significant hands‑on experience in syndicated loan agency administration within a bank and strong prior experience of at least 10 years.
• Prior experience managing or supervising teams in an operations environment is highly preferred.
• Strong understanding of the loan lifecycle and facility agent responsibilities.
• Strong ability to interpret and apply complex loan documentation.
• Familiarity with loan operational tools (e.g. SWIFT).
• Strong risk awareness, problem‑solving capability, and attention to detail.
• Confident people leader with the ability to influence, coach, and hold the team accountable.
• Able to balance control and efficiency in a high‑volume, deadline‑driven environment.
• Clear communicator with strong interpersonal skills across seniority levels.
• Resilient, pragmatic, and solutions‑oriented.

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
• We empower our employees to manage their financial well-being and help them plan for the future

Citi Wealth is an integration of Citi Private Bank and the Consumer Wealth organization into a single business enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of Wealth, which is to be the leading wealth management provider globally.

The Ultima Card Relationship Manager is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information.

Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.


Responsibilities:

• Client Account Management.

• Review customer needs and asset allocation, pro-actively engage with the customer to validate the understanding of the needs.

• Advise customers to enrich the relationships by mobilizing additional funds and sell other fee based products/services based on the current and future customer needs.

• Review product penetration for the assigned client base, identify potential customers who can be sold tailored products to enhance product penetration.

• Ensure coverage of all relationships through customer engagements, risk profiling and financial planning.

• Organize customer events to enhance customer bonding.

• Acquire new customers through converting referral leads.

• Compliance, Risk & Controls.

• Ensure that KYC/AML and other compliance norms are strictly adhered to.

• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• 2-5 years relevant experience

• Ability to manage relationships both internal and external; Ability to prioritize

• Mandatory certifications as required for selling financial products

Education:

• Bachelor's/University degree or equivalent experience