Total 428 Manager job vacancies in D26 Springleaf, Upper Thomson

Summary:

To serve as the Head of Department of ACO-PGR, which includes the Planning team, Regulatory Affairs & Change Management team, Policy & Training team and PMO team. The PLN function, which manages the budget and the resourcing for APAC regions, are providing shared service across ACO and FCOA. Also, to support the Head of ACO and FCOA to manage the organization, to develop and deliver organization strategy through providing necessary assessment and materials as well as communication with key stakeholders both in Head Office and Region for smooth and effective implementation.

Job Responsibilities:

• Manage and oversight ACO-PGR team to provide the necessary governance and support for ACO and FCOA –oversee the effective execution of its key functions which includes but not limited to resource management, talent management, regulatory affairs and change management,
• Partners with the relevant stakeholders to develop and maintain the business strategy to drive effectiveness, efficiency and business transformation
• Manage effective use of budget both for ACO and FCOA to ensure costs stay within budget for relevant financial year and to achieve further cost efficiency for mid to long term
• Develop a framework that allows greater efficiency and open communication amongst peers.
• Create an environment to allow teams to develop and leads to take larger role in governing their areas of control and influence
• Implement efficient measures to maximize resource allocation and/or lead cost savings within existing programs through hiring or overseeing general expense

Job Requirements:

• Minimum 6 years’ experience working within a Financial Institution.
• Minimum 1 year of work experience in a team lead/leadership role.
• Minimum JLPT N1 Certification (or equivalent business-level Japanese proficiency) with demonstrated experience communicating with Japanese stakeholders and senior management. The role will be acting as a key point of contact with Regional and Head Office Internal Stakeholders so proficiency in Japanese is needed in order to succeed in this role.
• To liaise and collaborate regularly with stakeholders in Tokyo Head Office in Japanese both written and verbal, such as reporting and consultation
• Prior working experience in compliance related roles will be preferrable
• Solid knowledge in Financials/Accounting/Managerialaccounting for budget management and governance.
• Ability to work both independently and as part of a team, including collaborating with compliance colleagues in the Region and Head Office to support delivery of compliance function with excellent stakeholder management and influencing skills to build partnership across the MUFG network.
• Ability to think strategically to develop and lead initiatives contributing to the short and long term in the region and globally with excellent analytical skills and demonstrable ability to make sound judgment
• Experience bringing together diverse groups to solve complex problems in a collegial atmosphere.

We regret to inform that onlyshortlisted applicants will be notified.
(Job ID: 10074728-WD)

About Us

Fresenius Kabi is a global healthcare companythat specializes in lifesaving medicines and technologies for infusion,transfusion and clinical nutrition. The company's products and services areused to help care for critically and chronically ill patients.

Our product portfolio included a comprehensiverange of IV generic drugs, infusion therapies and clinical nutrition productsas well as the medical devices for administering these products.

Job Purpose

The Commercial Skills & Training Manager, Region Asia Pacific is responsible for planning, “globalising”, and executing, once certified, global commercial skills and training programs for Fresenius Kabi’s commercial organization.

The role focuses on building sustainable commercial capabilities, ensuring that field and commercial teams are equipped with the required attitude, skills, and knowledge, and that these are translated into observable andimproved daily behaviors required to deliver value‑based, customer‑centricoutcomes aligned with Fresenius Kabi’s global Commercial Excellence strategy.

This role will report officially to Commercial Skills & Training Lead in Global Commercial Excellence Team, dotted line with APAC Commercial Excellence Head, focusing on the APAC markets commercial skills acceleration.

Main Responsibilities

• Support the Global Commercial Skills & Training Lead in translating global commercial strategy into learning journeys, curriculum, and capability frameworks.
• Plan, adapt, and deliver global commercial skills and training programs for commercial and customer‑facing teams.
• Gather and analyze input from business units and stakeholders to identify training needs and priorities.
• Contribute to the design and development of training materials and learning assets across various formats (virtual, in‑person, blended).
• Ensure training programs align with business goals, drive performance improvement, and are effectively deployed and adopted.
• Maintain data compliance for training records and surveys, ensuring accurate and timely documentation.
• Follow up with learners to support application of learning and continued skill development.
• Maintain ongoing communication with internal stakeholders and coordinate subject matter experts as needed.
• Partner closely with Training Operations and Learning Design to continuously update and improve training content.
• Drive quality, consistency, and continuous improvement across all training deliverables and processes.
• Contribute to budget accountability for training initiatives.

Qualifications and Experience

• Bachelor’sdegree in Business, Life Sciences, Education, Marketing or related field.
• Strong English proficiency is required. The role involves regular communication and delivery to stakeholders across the APAC region; therefore, the ability to deliver in at least one additional APAC market language (e.g. Chinese, Malay, Bahasa Indonesia, Vietnamese, or Korean) is required. Additional languages are an advantage.
• At least 5 years of relevant experience in Commercial Excellence, Sales or commercial training, Learning & Development, Commercial capability building within healthcare, pharma, biopharma, plasma, or medical devices.
• Proven experience in working in an international corporate environment and delivering and optimizing global harmonized training programs.
• Strong understanding of commercial processes and field execution

Competencies Required

• Demonstrates significant autonomy and independence together with full accountability on quality and excellence
• Demonstrates tactical and operational strengths translating strategic direction into execution
• Ability to manage and resolve complex issues in an international and cross‑cultural environment
• Excellent facilitator skills
• Communicates effectively with global, regional, and local stakeholders
• Openness to use advanced platforms and software, once FK approved, on top of mastering Microsoft 365 suite is required and any additional technical expertise (eg Video filming/editing) will be a plus
• Extended travel requirements (>50%) both in the Region where the identified resource is based and globally to deliver based on priorities and resources and for team’s global meetings

Company Overview

CITY SATAY (FOOD INDUSTRIES) PTE LTD manufactures satay, yakitori, and BBQ food products, serving local and export markets with quality frozen meat products and related food items.

Job Summary

Lead and manage warehouse operations at a new 2500ft facility, overseeing inventory, logistics, and distribution to support local and export food manufacturing customers.

Responsibilities

• Develop and implement warehouse procedures for inventory management, product check-in/check-out, and stock rotation to ensure accuracy and operational efficiency
• Prepare daily sales orders and coordinate timely dispatch for driver pickup of frozen meat products
• Collaborate with production teams to monitor and adjust stock levels to meet daily operational demands
• Oversee logistics activities and coordinate warehouse operations to support distribution services for local Singapore customers
• Manage warehouse activities 5-6 days per week, adapting workflows to meet operational needs
• Lead process improvements and support growth initiatives for the new logistics and export company through effective warehouse management

Required competencies and certifications

• Manage warehouse or product receiving operations with a minimum of 3 years’ experience
• Hold a Class-3 Driver’s License to operate company vehicles as required
• Experience operating forklift, stacker truck

Preferred competencies and qualifications

• Completed secondary school equivalent education

Other Information

• Proficiency in Chinese and basic English to facilitate communication within the team and with stakeholders (moved to Preferred due to potential language bias and lack of stated necessity)
• Valid Singaporean PR, Singaporean Citizen status, or valid Work-pass to comply with employment regulations (moved to Preferred due to nationality-based selection criteria)

Company Overview

Healthworkz Pte Ltd is a leading FMCG company in Singapore specializing in brand management, distribution, and wholesale of consumer goods with a strong presence in Asia. We manage a comprehensive portfolio with global brands across food and non-food categories, delivering profitable solutions to customers.

Job Summary

As a Key Account Manager, you will drive sales growth and profitability by managing key accounts, leading a merchandising team, and executing trade promotions within your territory.

Responsibilities

• Manage key accounts to achieve sales targets and profitability within the assigned territory
• Identify and develop new business opportunities aligned with the company’s growth strategy
• Lead and coordinate a team of merchandisers to ensure timely stock replenishment and effective product and point-of-sale displays
• Build and maintain strong relationships with key stakeholders to ensure smooth order fulfillment and promptly resolve issues
• Plan, coordinate, and execute trade promotions and marketing activities to support sales objectives
• Monitor and analyze sales offtake data and inventory levels to produce accurate forecasts and optimize sales outcomes

Preferred competencies and qualifications

• Diploma, degree, or equivalent qualification
• Minimum 3 to 5 years of sales experience managing key accounts, preferably in the FMCG industry
• Proficient in MS Excel and PowerPoint
• Strong communication and presentation skills demonstrated through effective stakeholder engagement
• Customer relationship management skills applied to maintain and grow client accounts
• Ability to work independently and perform under pressure in a fast-paced environment

Job Summary

The Hospital Operations Assistant Manager/Manager is responsible for overseeing the critical operational functions of the hospital, including linen and laundry services, food services, bed management, claims management, and project management. This role is integral in ensuring that all services operate efficiently and effectively, contributing to an exceptional patient experience while adhering to regulatory requirements, including the Personal Data Protection Act (PDPA). The manager will work collaboratively with multidisciplinary teams to drive operational excellence, manage vendor relationships, and oversee budgeting and financial management.

Responsibilities

1. Linen and Laundry Management

• Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
• Implement best practices for inventory management and track linen usage to optimize costs.

2. Food Services

• Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
• Monitor food safety and quality standards in compliance with health regulations.

3. Bed Management

• Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
• Implement strategies to reduce bed wait times and optimize bed turnover.

4. Claims Management (Senior Mobility & Enabling Fund, One-Rehab, Medifund, Medifund Silver, Financial Assistance Scheme)

• Supervise the claims processing team to ensure accurate and timely submissions to agency.
• Work with relevant departments to resolve issues and improve work process efficiency.
• Analyze claims data to identify trends and areas for improvement.

5. Hospital Inspection: (Liaison Officer between MOH and SACH)

• Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
• Prepare for and facilitate external accreditation and inspection processes.

6. Project Management

• Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
• Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.

7. PDPA Compliance

• Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy.
• Conduct regular audit for staff on data protection policies and best practices.

8. Management Meeting

• Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
• Involve collaborating closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.

9. Collaboration with Multidisciplinary Teams

• Foster a culture of collaboration among clinical and administrative teams to enhance patient care and service delivery.
• Participate in interdisciplinary meetings to address operational challenges and develop solutions.

10. Procurement of Services & Vendor Management:

• Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
• Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
• Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness securing optimal terms for the hospital.

11. Staff Management

• Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
• Conduct performance evaluations and provide coaching to enhance team performance.

12. Budgeting and Financial Management

• Develop and manage operational budgets, ensuring alignment with organizational financial goals.
• Monitor expenditures and implement cost-control measures to maintain financial stability.
• Leverage data analytics to inform and guide operational decisions within the healthcare facility. This position focuses on analyzing performance metrics, identifying trends, and implementing data-driven strategies to enhance efficiency, patient care, and overall hospital performance.

13. Collaboration and Communication:

• Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
• Address feedback and concerns from staff and patients to improve service delivery.

14. Additional Information

• Fast-paced hospital setting.
• Flexibility in hours may be required to accommodate operational needs.
• Assume other responsibilities relevant to position as delegated from time to time, including work relating to the expansion of services and development of new services or new projects.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Proficient in project management and financial analysis.
• Knowledge of PDPA and healthcare regulations.
• Carry out other responsibilities and duties as assigned from time to time.

Job Summary

This role focuses on program and contract management within digital transformation initiatives; ensuring effective governance, financial control, and compliance; The individual will support large-scale digital adoption programs, coordinate with stakeholders, and drive operational excellence in public sector projects; The role requires strong experience in contract management, procurement, and financial governance within regulated or government environments.

Mandatory Skill-set

• 8+ years of experience in contract management / procurement / finance governance;
• Vendor and contract lifecycle management;
• Budgeting, forecasting, and financial reporting;
• Governance, audit, risk, and compliance management;
• Strong stakeholder management across Finance, Legal, and Procurement;
• Experience working in public sector, government, or regulated industries;
• Strong communication and documentation skills.

Desired Skill-set

• Experience in digital transformation or government-led programs;
• Background in banking, telecom, or consulting industries;
• Knowledge of public sector procurement and regulatory frameworks;
• Exposure to digital inclusion or technology adoption initiatives;
• Familiarity with tools like MS Excel, Power BI, or reporting dashboards;
• Understanding of emerging technologies such as AI, Cloud, and Cybersecurity;
• Certifications like PMP, PRINCE2, or Agile (good to have).

Responsibilities

• Manage end-to-end contract lifecycle including creation, renewal, and compliance;
• Oversee budgeting, forecasting, invoicing, and financial governance;
• Ensure adherence to governance frameworks, audit requirements, and regulatory policies;
• Collaborate with Finance, Legal, Procurement, and external vendors;
• Support execution of digital transformation and public sector programs;
• Track KPIs, prepare reports, and drive continuous improvement;
• Identify risks and ensure proper mitigation and compliance controls.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

We are a public accounting corporation in Singapore looking for an experienced Accounting Assistant Manager to join our team.

The ideal candidate has relevant experience in a public accounting firm or outsourced accounting environment,is confident in handling and reviewing full sets of accounts, and is able to manage client portfolios, supervise junior staff, and meet reporting deadlines.

Responsibilities

• Manage a portfolio of accounting clients
• Review full sets of accounts, management accounts, and schedules
• Oversee month-end and year-end closing
• Prepare and review financial statements and GST workings
• Liaise with clients, auditors, tax agents, and internal stakeholders
• Supervise and guide junior accounting staff

Requirements

• 4 to 6 years’ relevant accounting experience in Singapore
• Experience in a public accounting firm / accounting firm / outsourced accounting environment
• Strong experience in full sets of accounts
• Able to review work independently and manage deadlines
• Familiar with Xero, QuickBooks, MYOB, ABSS, or similar systems
• Good communication, organisational, and supervisory skills
• ACCA / CA Singapore / ISCA qualification or progress towards one will be an advantage

Please submit your résumé with your current salary,expected salary & notice period to: hr@enterprisemgt.com.sg

Only shortlisted candidates will be notified.

JOB RESPONSIBILITIES

1.      Admissions

• To run Admissions operations for courses; which include admission procedures, system processes, applicant journey, and maintain accurate display of course information on the website, thereby contributing to enrolment targets and ensuring admission policies are adhered to.

• To provide accurate information to prospective students regarding course admissions and course progression options.

• To be committed in providing positive applicant experience, upholding service standards, professionally managing touchpoints and engagement with prospective students and the public, thereby upholding the image of NIEC.

• To ensure data integrity and confidentiality of applicant data records and academic records in the admissions system for effective decision making.

• To ensure relevant SOPs, templates, work processes are up to date as per the directions set by the Academic Affairs division.

• To work closely with government agencies e.g. ECDA, MOE, WSG/SSG where relevant to support the early childhood sector manpower growth.

2.   Support Branding and Comms Team

• To provide staff support for outreach and publicity in terms of participating in events, course previews etc.

• To support in website content maintenance and updates to support prospects, applicants and students with application and enrolment guidance, ensuring a seamless and engaging online experience.
  

3. Others/Adhoc Projects

• To compile intake data and present findings and insights to management.

• To provide backup and assistance to colleagues in related administrative functions.

•  Other responsibilities may include but are not limited to, support NIEC-related activities.

JOB REQUIREMENTS

• Minimum Bachelor's Degree in any discipline. 

• Possess minimum 3 years of relevant work experience in the education sector (or an equivalent combination of relevant experience and training) (advantageous).

• Proficient in Microsoft Office applications (Word, Excel,Powerpoint) and database management.

• Knowledge or experience in using data analytics tools such as Power Pivot, Power BI, and Robotics Process Automation (RPA) is an added advantage

• Ability to work well under tight timelines with minimum supervision.

• Meticulous and highly organised individual with attention to details to handle multiple processes and documentation.

• Good interpersonal and communication skills with customer-centric mindset and a team player.

Perks & Benefits:

• Flexible Hybrid Work Arrangement

• Learning & Professional Development

• Comprehensive Benefits Package such as attractive leaves schemes, flexible benefits, dental coverage etc.
  

Note: All new hires will be offered a two-year contract in the first instance. Contract renewal and emplacement on permanent appointment will be subject to continuous good performance.

We regret that only shortlisted candidates will be notified.

We are seeking an experienced Senior Beauty Centre Manager with strong expertise in hair and beauty services to lead advanced salon operations, deliver specialised technical services, and drive business growth. The role requires strong expertise in hair chemical services, scalp care treatments, and client management, along with leadership capabilities in a fast-paced salon environment.

This is a senior-level role requiring both technical expertise and leadership responsibility in salon operations.

Key Responsibilities

• Provide advanced consultation and customised solutions for hair, scalp, and beauty treatments
• Perform specialised services including:
• Hair colour correction and advanced colouring techniques
• Keratin, rebonding, and chemical restructuring treatments
• Scalp care and hair strengthening treatment programs
• Manage and oversee daily salon operations to ensure high service standards
• Lead, train, and mentor junior stylists and therapists to improve technical skills and performance
• Handle high-value clients and provide premium customer experience
• Analyse customer needs and recommend suitable treatment plans and product solutions
• Monitor sales performance and contribute to revenue growth through service excellence
• Maintain strict hygiene, safety, and professional standards in all operations
• Ensure proper stock control, product usage, and operational efficiency
• Drive business growth through client retention strategies and service excellence

Requirements

• Minimum 5 years of relevant experience in the hair and beauty industry

• Strong expertise in chemical treatments, colour correction, and scalp care

• Proven experience in handling premium clients and complex cases

• Leadership experience in managing salon teams and operations

• Good communication and consultation skills

• Ability to work in a fast-paced, service-oriented environment

• Relevant certifications and experience in hairdressing, beauty therapy, or related field preferred

General Description

The Team Leader for White Glove Operations will be a critical on-the-ground leader

responsible for the flawless execution of high-value, sensitive IT logistics. This role requires a

hands-on approach to manage the entire delivery lifecycle, from pre-transit checks to final

placement within the data center. The ideal candidate will possess exceptional leadership skills,

a deep commitment to safety, and a meticulous eye for operational excellence, ensuring timely

deliveries and seamless coordination with all stakeholders.

Specific Accountabilities

1. Operational Oversight & Execution

• Lead and supervise all aspects of "white glove" deliveries, including the loading, transit,

unloading, and precision placement of sensitive IT equipment (e.g., servers, racks,

networking gear).

• Conduct pre-delivery briefings and on-site risk assessments to identify potential issues

and ensure all necessary equipment and protocols are in place.

• Act as the primary point of contact on-site, managing the end-to-end process and

troubleshooting any operational challenges in real-time.

• Ensure all standard operating procedures (SOPs) are followed to maintain the integrity

and security of the cargo throughout the entire process.

2. Team Management & Leadership

• Lead, mentor, and motivate a team of white glove technicians and assistants, fostering a

culture of accountability, professionalism, and safety.

• Create and manage daily schedules and task assignments for the team, ensuring optimal

resource allocation for each project.

• Conduct regular performance reviews and provide constructive feedback to team

members to support their professional development.

• Ensure the team is properly trained on all relevant safety protocols, equipment handling,

and client-specific requirements.

3. Communication & Stakeholder Management

• Serve as the main liaison with the "Control Tower" or central operations team, providing

timely and accurate updates on project status, delays, and completion milestones.

• Manage communication and coordination with the data center operators and client

representatives on-site, ensuring a smooth handoff and adherence to all facility rules and

regulations.

• Provide clear and concise communication regarding estimated times of arrival (ETAs) and

project timelines to all relevant parties.

• Accurately complete and submit all required documentation, including delivery reports,

incident reports, and timesheets.

4. Safety & Compliance

• Uphold and enforce all safety protocols, including the use of appropriate Personal

Protective Equipment (PPE), safe lifting techniques, and clean-room procedures.

• Ensure the team is fully compliant with the data center's safety and access protocols at all

times.

• Conduct on-site safety checks and lead a proactive approach to hazard identification and

risk mitigation.

• Act as the immediate first responder for any on-site incidents, coordinating with the safety

manager and following established emergency procedures.

5. Timeliness & Performance

• Proactively manage all project timelines to ensure on-time delivery and completion,

minimizing any potential for service-level agreement (SLA) breaches.

• Analyze and report on team performance metrics, including on-time delivery rates and

incident frequency, to identify areas for improvement.

Skills Required

• Strong critical thinking, analytical and problem-solving skills

• Good mix of business and systems knowledge

• Excellent interpersonal and communication skills, both verbal and written (English); fluency

in other Asian languages a plus

• Team player with a good working attitude and the ability to learn quickly

• Keen eye for process improvement

Experience and Qualifications

• Minimum of 5 years of experience in logistics, data center operations, or a similar high-

stakes operational environment.

• At least 2 years of proven experience in a team leader or supervisory role.

• Demonstrated experience in a "white glove" or precision logistics setting, with a strong

understanding of handling high-value IT equipment.

Calibration Quality Engineer with experience in electrical calibration, thermal mapping, and quality compliance systems. Strong understanding of ISO/IEC 17025 requirements, including laboratory quality management, traceability, documentation control, and technical competence. Experienced in measurement uncertainty evaluation , calibration procedures, and generating compliant calibration reports. Skilled in troubleshooting instruments, maintaining standards, and supporting audits to ensure accuracy, reliability, and regulatory compliance.

· Act as Business Implementation Manager for Global Accounts:

• Manages the technical implementation in the business.
• Together with Sales and the “ONE IT” engages with the (potential) client as the responsible person to onboard the client in DSV.
• Sign off the proposed Business Requirement Document to initiate integrations, and align the scope with the customer.
• Together with the ONE IT aligns the planning (high level and detailed) with Operations, Customer, the Customer Integration Office and EI.
• Ensures that the User Acceptance Tests scenarios are created & executed accordingly.
• Ensures that all local stakeholders are aligned. & committed to the projects.
• Ensures that all local contributors have committed to the plan and are delivering on time and on quality.
• Acts as the first point of contact for Operations after the Business Go live, Troubleshooting, Advising – during Hypercare period.

· Close cooperation with Group Integration office(CINTO), in establishing/maintaining current & future work process /protocols for BIMs globally.

· Analyze any current EDI+ and special setups and see how we can convert more to standard or make our standard fit more requests.

· Understand our EDI & API services and guide customers/sales towards API First.

· API – take the lead in educating sales staff to sell API over EDI and take input from our customers to use for improving our API product.

· Assist in migrating customers from legacy platforms, onto future corporate platforms.

QUALIFICATIONS

(Skills, knowledge, and on the job abilities required to carry out the job proficiently)

·      Experience in business change management, particularly in logistics or supply chain.

·      Strong knowledge of EDI, API integrations, and related technologies.

·      Proven experience in leading cross-functional teams and complex systemintegrations.

·      Strong stakeholder management and communication skills.

·      Ability to drive process improvement and standardize operations acrossteams.

·      Experience in troubleshooting and supporting post-go-live transitions.

·      Leadership skills in mentoring and educating teams.

EDUCATION AND/ OREXPERIENCE

·      Bachelor’s degree in Business, Supply Chain, Logistics, IT, or related field (MBA preferred).

·      6-10 years of experience in business change management or systems integration in supply chain/logistics.

·      Experience with migrating from legacy platforms.

·      Knowledge of API and EDI integration best practices.

Responsibilities

Process invoices, ensure timely payments, and support month-end closing and reconciliations.

Communicate with vendors to resolve billing issues and maintain accurate financial records for audits.

Manage PPE issuance, and track inventory for office and pantry supplies.

Handle daily admin tasks including document filing, supply coordination, and office support.

Requirements

Excellent oral communication skills in Mandarin to effectively communicate with Mandarin-speaking clients.

Possess Diploma in Accounting/ Finance/ Business Administration or relevant field.

Candidate with prior experience in an administrative or accounting supporting role is required.

Familiar with Taidii system, kindergarten (pre-school) experienced is preferred.
Proficient in Microsoft Excel and accounting system (Microsoft Navision) is a plus.

Attentive to details and has good communication skills.

Responsibilities

1. Define project scope, objectives, timelines, and deliverables in collaboration with stakeholders.
2. Lead end-to-end project planning, execution, monitoring, and closure to ensure successful delivery.
3. Manage multiple projects concurrently while maintaining quality, timelines, and budget control.
4. Oversee service providers to ensure contractual obligations, SLAs, and KPIs are consistently met.
5. Build and maintain strong vendor relationships to support project delivery and operational excellence.
6. Monitor and manage day-to-day system operations to ensure high uptime, reliability, and performance.
7. Lead and facilitate ops-tech sessions to align stakeholders on project planning and execution.
8. Apply Agile methodologies to drive iterative development, continuous improvement, and timely delivery.
9. Identify, assess, and mitigate project risks, issues, and dependencies proactively.
10. Prepare and present project reports, updates, and performance metrics to senior stakeholders.

Requirements

1. Bachelor’s degree in IT, Engineering, Business, or related field.
2. PMP or equivalent project management certification is required.
3. Proven ability to manage multiple projects simultaneously in complex environments.
4. Hands-on experience in system implementation and maintenance projects using Agile methodology.
5. Strong stakeholder management, communication and problem-solving skills.

Clarence Khoh
R1552376

Position summary statement:

Guest Service Team Leader (GSTL) works as a supervisor role of front office to manage all aspects of the front office, back office, and Pacific Lounge functions, in accordance with Pan Pacific Service Suites standards. He/she is responsible for increasing overall guests stay experience. He/she is portray as a role model, assisting Assistant Guest Relations Manager to train and drive the culture of the team along with the Company’s Core Values.

Responsible in meeting guest needs and exceed guest expectations. Addressing and rectifying guest concerns and complaints, and perform office duties such as associate work schedules, monthly reports, and coordinates with other departments. A competent working knowledge of the property management systems (PMS) and Standard operating process are required. GSTL is responsible of mentoring and coaching junior associates.

Primary Responsibilities:

• Provide professional, courteous, and efficient level of service to all internal and external guests in line with the Standard Operating Procedures.
• Ensuring a high level of liaison is maintained between front office and all other departments within the hotel.
• Deliver a level of personalised service that exceeds not only the expectation of the guests but will add a point of difference from the service provided anywhere else within the Serviced Suites.
• GSTL must always project a professional, business-like appearance by adhering to the uniform and personal hygiene guidelines. Portrays as a role model, assisting Assistant Guest Relations Manager to train and drive the culture of the team along with the Company’s Core Values.
• Allocating the room assignment, reviewing of arrival, VIP’s, amenities, and special requests. Coordinates and communicate with relevant departments to ensure all preference and special request are met.
• To provide supervision, direction, and management of room’s inventory for the Front Office with the objective of ensuring room types of preferences and accommodation is made available upon guest arrival.
• A competent working knowledge of the property management systems (PMS) and Standard operating process are required in performing Front Office tasks, processes, and systems such as registration, cashiering and room assignment while adhere to all company credit policies to ensure that all revenue expected will be received.
• Coordinate rooms related site inspections required by Sales. Monitors the ‘Manual Hold’ and ‘Work Order’ rooms.
• Presence in the guest area during high traffic times to assist the front office employees and to ensure smooth operations.
• To handle guest complains and feedback, and action on necessary steps for service recovery.
• Ensure that DM log is accurately updated.
• To monitor daily and monthly enrollment DISCOVERY Loyalty Program, guest benefits, points submission (if required)
• To check and verify Guest Service Ambassador cashiering and due out at end of every shift in accordance to set forth guidelines and ensure all cash floats are intact.
• Necessary reports must be completed and signed.
• To monitor due out rooms for the day (Departure Report by time) and ensure is cleared by end of the shift.
• Work closely with the Housekeeping Team to ensure discrepancies are identified.
• Train and develop team to the highest possible extend. Ensures that trainings are provided for technical, hospitality, communication, management, and organizational skills.
• Assist in orientation and training of new hires.
• To undertake any other tasks and assignments assigned by the Assistant Guest Relations Manager and Operations Manager.
• Ensure efficiency and the maintenance of operational readiness of equipment and supplies.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay experience.
• To continuously strive and monitor Front Office objectives such as TripAdvisor and TrustYou.
• Process Food and Beverage knowledge and skills to facilitate Pacific Lounge operations during breakfast operations.
• Preforming of office duties such as associate work schedules and timesheets and monthly reports.

Requirement:

• Minimum 3 years experience as a Senior position in Front office preferably from a Deluxe Premier Hotel or Serviced Apartment.
• Has excellent background in guest or customer service.